Power button + Volume Up button confusion - Nexus 6 Q&A, Help & Troubleshooting

I did a search for my problem on XDA itself as well as the ol' Google - found these inconclusive threads:
https://forum.xda-developers.com/nexus-6/help/water-damage-t3135077
https://www.reddit.com/r/nexus6/comments/4ps502/power_button_acting_as_volume_control_button/
In 'short', this is what happens for me with my stock N6, updated to 7.1.1 (Oct 5, 2017 patch):
if device is off, power button turns device on as expected
if screen is off, power button turns on screen as expected
if screen is on, power button increases volume - not expected, faulty behaviour!
if screen is off and music is playing, pressing power button increases Volume and turns on screen - not expected, faulty behaviour! (should only turn on screen)
if screen is off and music is playing, pressing volume up increases volume and turns on screen - not expected, faulty behaviour! (should only increase volume)
if screen is off and music is playing, pressing volume down decreases volume, screen stays off, as expected
double pressing power button brings up Camera app, as expected
double pressing volume up button brings up Camera app - not expected, faulty behaviour!
occasionally this faulty behaviour also triggers the device to reboot and/or display 'bug report' notifications
The phone hasn't been exposed to water. Hasn't recently been dropped, last time was many months ago, prior to this starting. The last update applied to the device was Oct 5, 2017, and that was done shortly after that date, so shouldn't be causing this issue.
Things I have done:
factory reset the device
replaced the power+volume up/down button+ribbon part
Neither of which has made a difference. What is this, "planned obsolesce"? What are my options here?

Have you tried running in safe mode and see if the problems continue?
"Good judgment comes from experience, and a lot of that comes from bad judgment." - Will Rogers

ktmom said:
Have you tried running in safe mode and see if the problems continue?
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Click to collapse
Thanks for the reply! I seem to remember trying safe mode when it first showed up a few weeks ago, but maybe not, given that getting into safe mode requires that I hold the power button down to show the "reboot/shutdown" prompt and...
Since the power button is wonky, all holding it down does is increase the volume all the way! Kind of frustrating.

Well, a clean flash of the stock ROM would give a similar result. The goal would be to eliminate the possibility of any app causing the problem. I would have thought replacing the button adorably would be the hardware solution. Unless the phone's case is somehow interfering (I don't mean a protective case).
"Good judgment comes from experience, and a lot of that comes from bad judgment." - Will Rogers

ktmom said:
Well, a clean flash of the stock ROM would give a similar result. The goal would be to eliminate the possibility of any app causing the problem. I would have thought replacing the button adorably would be the hardware solution. Unless the phone's case is somehow interfering (I don't mean a protective case).
Click to expand...
Click to collapse
Not the case, I tried it without the casing when I had it apart too. Thanks again.

Power and Volume button confusion on Nexus 6P
jaddison said:
Not the case, I tried it without the casing when I had it apart too. Thanks again.
Click to expand...
Click to collapse
Hello,
Did you find any solution? I'm experiencing the same thing on my Nexus 6P after a battery replacement.

Related

Recent apps disappearing, Auto reboot, & Accidental power button presses

I have found that it is too easy to accidently press the power button. Mostly, the accidental presses just cause the device to turn off or on. However I am guessing that it is also causing my N7 to reboot without my knowing it. I was occasionally finding that I had No Recent Apps listed over the course of a week. Then yesterday it was has happening a little too much, so I did a little investigating and noticed my battery app was showing that my N7 was recently rebooted. However, I hadn't rebooted in days, nor seen a reboot. So since last night, I've been careful with how I set the device down; making sure the power button doesn't touch or rest against anything, and so far no reboots, or stuff disappearing. Anyone else finding their recents app list is being cleared out, or notice automatic rebooting?
I seriously doubt that the power button is sensitive enough for it to cause reboots, sounds like you have a software issue. it also sounds like it may be quick rebooting, not completely
Sent from my Nexus 7 using XDA Premium HD app
clintkev251 said:
I seriously doubt that the power button is sensitive enough for it to cause reboots, sounds like you have a software issue. it also sounds like it may be quick rebooting, not completelyp
Click to expand...
Click to collapse
I'm still open to this being a software issue since I have never witnessed a spontaneous reboot. Some sort of software problem was what I thought at first, but at the moment I'm leaning toward the power button being accidentally pressed. The argument against this is that the button is fairly stiff, but not so stiff that I'm not able to rule it out just yet. I did do actual manual reboot myself last night (ie power down and power up); that could also explain why the problem has not shown itself again. Luckily, I have no other problems whatsoever, and this is only a minor issue so far.

Samsung Captivate Power Button Not Working . FIXED :)

If your phone's power button is in a 'pressed' state, like mine, (turns on automatically when battery is inserted), it is a hardware issue.
Here is a hassle free alternative to turn on the phone when it is in sleep mode, without relying on the power key!! Takes a minute or two only!!
1. Get 'Go launcher' from the app market (play)
2. Get 'Go Locker'
3. Now Enable Go Locker on your device. And you are done!!
When the screen goes black again, Just press the volume button, The screen wakes up!!
Using this method you don't lose the normal functionality of the volume rocker!!
I recalled that I used to have Go Locker on my phone, and that when I pressed the Volume key the screen turned on!!
At that time I found it a little annoying, But now it has turned out to be such a gift!!
* For this method to work, your phone has to be rooted.
The power button is not going to work until the hardware is repaired, I prefer to use this method, because it is a safe and quick method!!
Believe me I looked around the internet and this forum for a fix, The usual method: editing the system files on the phone, and after which the volume button cannot be used to control the volume.
For those looking for a quick fix, just follow my method!
Cheers!
There are also several roms out there that have the volume rocker wake built into the rom without making it completely useless for it intended purpose. As well as several that offer a go to sleep toggle in the notification window so you can lock your phone again.
so this is a hardware issue ? i had been using the go locker i been using but the power button is annoying cus it keep showing the power button options . and killing my battery.
only fix is samsung?
Pretty much every version of cm for cappy has volume rocker wake as an option, because of this common problem. I use app called turn off screen as well.
Natureboyhcg said:
so this is a hardware issue? only fix is samsung?
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Click to collapse
I had the exact same problem with my Epic Touch 4G. Thought it was the ROM, the overclock, etc. I flashed back to (almost) stock, went back to original clock speeds. I couldn't figure out what it the world was causing the issue, until it got worse. Then, I noticed that even brushing past the power button would wake the screen, and about 10 seconds later the phone would reboot.
Long story short, I bought a replacement power switch, soldered it in place, and have had zero problems since!
Several eBay sellers offer the proper replacement switch you'll need.
(They don't include the required skills to properly desolder/solder it, however. It's a tiny switch - about 4mm x 2mm x 1.5mm, and you'll need a good quality fine-tipped soldering iron.)

Just rooted Droid Turbo yesterday. Now, phone freezes every 10 minutes

I just rooted my turbo with Moforoot and it's been O.K. yesterday except the fact that i couldn't install xposed after hours upon hours. I was tired and decided to sleep and my phone fell off my bed and this morning it was dead although the battery was alright. I have a case on my phone and i've dropped it other times. It is also noteworthy saying that today i FELT as if my power button was sort of permanently jammed in my phone - it feels like the power button doesn't come out as much as it should- .
Main concern: my phone has been freezing every so 7-10 minutes after turning it back on, even after deleting and undoing everything that I had done since the day I rooted my droid.
Second Concern: I'm not sure whether my droid's power button normally came with a somewhat deep power button. If anyone can, can you check to see if, when you push in your power button, whether or not the button gets pushed PASSED the phone as in it gets pushed into the phone, unlike the volume buttons. Thanks guys. This problem has made my weekend quite hectic.
It is also worth noting that my phone has had no problems before, so it is fair to conclude that this problem is either due to the rooting, the tampering, or the dropping of the phone.
If anyone would be so generous and would post a video of them pushing their power button, that would be of great help too. Thanks everyone.
-Qarie
Hey - saw your post - I also rooted recently. Separately, was also critical of the right side buttons on a naked XT1254. They are too easily engaged, pocket-pressed or could be "over-pushed" or jarred in a drop.
Buttons: Put your naked phone in a good case that has its own buttons that overlay those on the phone. I use a Tudia hard case. It's bit thick & heavy but the Tudia's buttons take some pressure to push & cannot be pocket-pushed. The case's buttons balance the too-soft touch on phone's buttons nicely. Totally solved over-pushing and no more pocket-pushes.
Root:
I had a couple of crashes post-root too, but tracked it down to a SU conflict between AirPlay and AirAudio BT streaming music or vids from GMusic or DoubleTwist on android>Apple TV>hifi system. Problem solved, gave SU access to AirAudio and took it away from AirPlay and all's right since. Be cautious which apps get SU access and which do not. If your phone crashes, besides a regular restart w/ power button, consider a hard restart pressing screen + both volume buttons at same time. See if the ensuing rooted restart makes the phone behave. It did for me and I've had no probs since. Root freedom has its price! Good luck.
--------------------------------
It is also worth noting that my phone has had no problems before, so it is fair to conclude that this problem is either due to the rooting, the tampering, or the dropping of the phone.
If anyone would be so generous and would post a video of them pushing their power button, that would be of great help too. Thanks everyone.
-Qarie[/QUOTE]
bookman888 said:
Hey - saw your post - I also rooted recently. Separately, was also critical of the right side buttons on a naked XT1254. They are too easily engaged, pocket-pressed or could be "over-pushed" or jarred in a drop.
If your phone crashes, besides a regular restart w/ power button, consider a hard restart pressing screen + both volume buttons at same time.
-Qarie
Click to expand...
Click to collapse
[/QUOTE]
Unfortunately, my power button was "over-pushed" in a drop (putting phone in pocket with gloves on, missed the pocket...oops phone managed to land precisely on the power button) and no longer works. The button is now limp/loose and no longer makes any "clicking" tactile response when pressed. Obviously it does not control the power anymore. I have been afraid to take it into Verizon as there is some clear physical damage near the power button and I am sure I will need to pay to have it warrantied. I wish I would have seen your advice to put it in a case that protected the buttons before it was too late!!
I just wanted to reiterate your point and also ask a follow-up question about your hard restart advice? I have never heard of this method before (pressing screen/both volume buttons). I am a habitual resetter of my devices as I feel like starting with a clean slate always makes them run faster, but unfortunately can't do this anymore unless I let the phone run out of battery completely (which is pretty much impossible with this unit LOL).
Thanks in advance.
I just wanted to reiterate your point and also ask a follow-up question about your hard restart advice? I have never heard of this method before (pressing screen/both volume buttons). I am a habitual resetter of my devices as I feel like starting with a clean slate always makes them run faster, but unfortunately can't do this anymore unless I let the phone run out of battery completely (which is pretty much impossible with this unit LOL).
Thanks in advance.[/QUOTE]
I'm not sure what your question is. I discovered 3 button method of reset and found it worked. Had a few crashes the first days post root but since all's well. Zero crashes in 2 weeks. . Not expert enough to tell you why is works, it just did in my case. If you're apprehensive about verizon repair, find a local phone tech, it shouldn't be that tough or costly to replace a power-on button. Then buy a good case!
bookman888 said:
I'm not sure what your question is. I discovered 3 button method of reset and found it worked. Had a few crashes the first days post root but since all's well. Zero crashes in 2 weeks. . Not expert enough to tell you why is works, it just did in my case. If you're apprehensive about verizon repair, find a local phone tech, it shouldn't be that tough or costly to replace a power-on button. Then buy a good case!
Click to expand...
Click to collapse
I am wondering what exactly this three button method is? I am not rooted so it might not work for me (scared to root with the broken power button! thanks for the advice re: local phone tech, I will look into that), but how does it work? Where do I press on the screen, etc? If you could give me a step by step it could prove very helpful.
Thanks.
jfrostad said:
I am wondering what exactly this three button method is? I am not rooted so it might not work for me (scared to root with the broken power button! thanks for the advice re: local phone tech, I will look into that), but how does it work? Where do I press on the screen, etc? If you could give me a step by step it could prove very helpful.
Thanks.
Click to expand...
Click to collapse
=====================
If your power button is toast, then this is not going to work, but if the power button is functional...
In any screen, just hold down Power + VolUp + VolDown simultaneously for about 3 to 5 seconds or until the phone goes dark.
Then release all 3 buttons and the phone will restart itself in a few seconds with the usual DROID animation screen. No need to press Power-on again.
I'm not a tech but suspect this kind of restart clears a few caches and the phone should run normally on restart, rooted or not. I've done this about 4 or 5 times with no issues. This method will also work if an app "freezes" the phone. It's just another way to restart. Let me know if it works out for u.
bookman888 said:
=====================
If your power button is toast, then this is not going to work, but if the power button is functional...
In any screen, just hold down Power + VolUp + VolDown simultaneously for about 3 to 5 seconds or until the phone goes dark.
Then release all 3 buttons and the phone will restart itself in a few seconds with the usual DROID animation screen. No need to press Power-on again.
I'm not a tech but suspect this kind of restart clears a few caches and the phone should run normally on restart, rooted or not. I've done this about 4 or 5 times with no issues. This method will also work if an app "freezes" the phone. It's just another way to restart. Let me know if it works out for u.
Click to expand...
Click to collapse
Got it. Ya, I guess that won't work for me - I got confused because earlier you said "press screen" so I thought perhaps that might just be the phone screen itself (not the power button). I will look into a local phone tech, this is getting ridiculous!
Workaround . . .
Qarie said:
I just rooted my turbo with Moforoot . . . today i FELT as if my power button was sort of permanently jammed in my phone . . .
Click to expand...
Click to collapse
jfrostad said:
Unfortunately, my power button was "over-pushed" in a drop (putting phone in pocket with gloves on, missed the pocket...oops phone managed to land precisely on the power button) and no longer works. . .
Click to expand...
Click to collapse
Just FYI, I'm using an app+widget called Power Toggles (link below) that offers on-screen tap functions, including power, for rooted devices. The widget bar is customizable, to include adding a button that will give you pretty much all options for restarting your phone: Power off, Reboot, Reboot to Recovery, etc. You have to scroll way down the "Add" list to find the power-related buttons, but there's a "master" button that provides several options on pop-up.
I believe it could serve as a good temporary (or permanent) workaround for a broken power button, as long as the phone is never actually turned off ('cause then you really would need a working power button).
There may be other apps that do some of the same things, but I've been using P.T. for a month or more and I'm extremely happy with it. Here's the app info (browser link):
https://play.google.com/store/apps/details?id=com.painless.pc
( PS: I don't have a Turbo yet, I'm just browsing the forum for info. )
Moondroid said:
Just FYI, I'm using an app+widget called Power Toggles (link below) that offers on-screen tap functions, including power, for rooted devices. The widget bar is customizable, to include adding a button that will give you pretty much all options for restarting your phone: Power off, Reboot, Reboot to Recovery, etc. You have to scroll way down the "Add" list to find the power-related buttons, but there's a "master" button that provides several options on pop-up.
Click to expand...
Click to collapse
Thanks for the helpful and informative post. I already use PowerToggles but am not currently rooted.
No problem. Yeah, I didn't realize it was using root (on my Razr M, at least for the power functions) till I installed it on my unrooted Moto X.

Changing ringer volume randomly?

Randomly throughout the day, my phone changes the ringer volume from vibrate to the lowest sound tick on the ringer. This happens at least 5 times per day (usually more) as long as the privacy switch isn't set to a silent mode. This happens on OOS, lineage, RR, etc. This happens to both me and a friend all the time. He bought his 3T a few weeks after I got mine, we're both bootloader unlocked, have different versions of TWRP, he runs OOS and I run Sultan's lineage build normally. Basically we're both extremely annoyed at this little issue. We cannot figure out why it's happening but it happens to both of us regardless of ROM or firmware version. This has to be a software issue, what are the chances that we both got devices with a hardware issue. I have a 64gb gray, he has a 128gb black, purchased about a month apart, no way we have phones from the same batch. Any help to fix this annoying little issue would be greatly appreciated.
Is you phone in your pocket when it happens? Any chance it can be something as simple as the power & vol rocker being pressed when the phone is in your pocket? Reason I say power & vol rocker, is that both would need to be pressed for the vol to change (pressing vol up/down when screen is off will normally do nothing).
Hasn't happened to me on this phone. But on my old M8, once in a while when crouching down (with phone in my pocket), the power button would be depressed long enough to reboot the phone. Although the power button was on the top of that phone (and easier to accidentally depress, I would think). I was starting to think there was some hardware/software fault making the phone reboot; before I realized it was just me depressing the button on accident.
redpoint73 said:
Is you phone in your pocket when it happens? Any chance it can be something as simple as the power & vol rocker being pressed when the phone is in your pocket? Reason I say power & vol rocker, is that both would need to be pressed for the vol to change (pressing vol up/down when screen is off will normally do nothing).
Hasn't happened to me on this phone. But on my old M8, once in a while when crouching down (with phone in my pocket), the power button would be depressed long enough to reboot the phone. Although the power button was on the top of that phone (and easier to accidentally depress, I would think). I was starting to think there was some hardware/software fault making the phone reboot; before I realized it was just me depressing the button on accident.
Click to expand...
Click to collapse
It happens even after sitting still on my desk after an hour of not being touched. It's been going on ever since I've had the phone. Definitely not accidental presses
CosMiiK said:
It happens even after sitting still on my desk after an hour of not being touched. It's been going on ever since I've had the phone. Definitely not accidental presses
Click to expand...
Click to collapse
I know that with some custom ROMS, it works in sets of three.
Alarms/priority/all notifications
Total silence/vibrate/ring
At least it's what I've noticed. And only with a few custom ROMS.
Hope this helps.

Any way to figure out if my Nexus 6 is dead?

Hi,
I have a Nexus 6 that hasn't been used for a couple years, and doesn't seem to be responsive. I've charged it for a couple hours, but nothing seems to happen when I try to turn it on. I notice a distinct vibration (just 1 vibration) when I press and hold the power button, identical to what happens when I hold the power button on another Nexus 5 I have that's turned on (the power off window comes on prompting me to power off).
Also, when I press the power button 2-3x in a row, I hear something like a shutter sound.
Because of this, I suspect the device may be working, but the screen may be dead (it is cracked, but was working before IIRC). I tried connecting it to my laptop but adb doesn't list it, so either it's really dead, or USB debugging wasn't enabled.
Is there any way of accessing the device, or figuring out if what state it's in?
Thanks!
goister said:
Is there any way of accessing the device, or figuring out if what state it's in?
Click to expand...
Click to collapse
You can try to enable TalkBack through a key combination. AFAIK both volume buttons for 3 seconds.
Maybe you'll be able to activate adb this way...but might be a bit cumbersome.
Try long pressing power and see if you can force a shutdown into a reboot. I've had a similar problem with the black screen on a battery that was on its last legs.
"Good judgment comes from experience, and a lot of that comes from bad judgment." - Will Rogers

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