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Hello. I bought a galaxy note on 28th november. After only 2 weeks of absolutely normal and careful use, my screen is scratched and broken. Ok, it is a small crack, but it is not good.
It never fell and it never hit anything. After only 2 days, i noticed some scratchs and some other came in the days after. Then, the part of the screen between the upper edge and the speaker broke in two, with a crack (small, 5mm but still a crack) going from the edge to the speaker. I can't post a photo as i sent it back to samsung for repairs (it had also display issues). Do you know a reason for it? It should be gorilla glass, and i only kept it in my pockets without anything inside apart the smartphone. Do you think samsung will repair it since it happened during normal use after ONLY 2 weeks? I'm really annoyed and disappointed.
Anyone experiencing glass resistance issues?
Thanks
Call samsung and send it in they will fix it..
Sent from my SPH-D710 using Tapatalk
Yes, i did it and i'm waiting, and i also adressed the lines issue and the green/banded screen, but i am in italy and i'm not sure if it is covered by warranty, it should: they can say i broke it.
The Corning Gorilla Glass was one reason I went with the SGS2.
The other reason was fear of provoking the wrath of God for having such a sensationally beautiful device (the Note). It's an awesome device, really.
But God smote those who worshiped a golden calf, too.
lol Sorry, I'm not really a religious fanatic. But yeah, sucks about your screen. Hope Sammy fixes that one up for you.
Welcome Nickelsilver and please don't take this personally and in NO way I'm defending Samsung or the Note but I have to say the neither scratches or dents/cracks come by their own.
They just don't happen/appear magically by themselves on the phone's screen/body. Maybe someone is messing with you Note without you knowing it?
E.g: I have 1mm small and barely noticeable scratch on the top left corner which I suspect it came from the ONLY 1 time my Note slipped from the passenger's seat and fell in the gap between the passenger's door/seat.
I went through 3 screens on my dell streak. Now that I have the note which is even bigger I was so cautious I treated it like a delicate fragile little flower. Needless to say after 2 weeks I noticed what appeared to be a scratch going up from the bottom middle halfway up. Turns out this is not a magical scratch that sprang out of nowhere but an actual crack on the outer glass screen. I have never dropped it but perhaps it was somehow flexed.
No warranty of course. I have ordered the glass itself from overseas and when it gets here in a month I suppose I will try replacing that piece individually as its only the outer glass that seems cracked. Hopefully they do not glue the screens together like they did in the streak ><
Another boring witch hunt thread (yawn)
Gaugerer said:
Another boring witch hunt thread (yawn)
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To OP: im sorry to hear that....hope samsung can fix it for you quick.
Ps. Dont listen and worry about this guy...he thinks only his opinions are important and others experiences are just JUNKS and BORING! Not sure why he would even bother to reply, if they really bores him that much. Maybe he really thinks that he BOOFY the witch hunter or something
Plus.. He forgot that he has also once posted a question regarding to his screen problem too here on the forum.
Gorilla glass is bull****. I had dell 5 streak, and I changed the screen more than 5 times. Little drop will result in screen loss. Do not depend on gorilla glass.
My Samsung Galaxy Note are broke
Yesterday I was knocked out of the hands under my 40 days old Samsung Galaxy Note, the cover glass is cracked along its entire length as a spider's web, while the LCD screen is not damaged, that still works, receiving the touch command. The solution I found in the orders of the new protective glass over eBay. Maybe that was too much angry because it happened to me, but NOTE is too amazing, and I somehow survive.. I'll let it be when we come new safety glass
I do not think this is a witch hunt. More of an informative thread on one weakness to an otherwise amazing device. It may be that until an indestructive clear glass is created that we will continually face this on any large phone. Anything this large will flex easily and likely crack. One thing Samsung definately did right was not glue the glass to the LCD behind it. I put a clear screen cover over mine and you cant even see the crack anymore. Were this a dell streak you would have half of your screen blacked out.
This is definitely the best mobile device out there in my opinion, people should just be extremely cautious with where they carry it. Mine most likely cracked in my pocket from slight flexing.
The glass on the note shouldn't break even when flexed unless it's not Gorilla glass.
Gorilla glass is not only scratch resistant,it is also shatter resistant.
If the glass is breaking frequently on the notes,then I wonder if they really have Gorilla glass.
noteworthy said:
The glass on the note shouldn't break even when flexed unless it's not Gorilla glass.
Gorilla glass is not only scratch resistant,it is also shatter resistant.
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Not proof.
Croak said:
Not proof.
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I know this is not 100% proof but look at this demonstration.
http://www.youtube.com/watch?v=MYaQnvVwStc&feature=player_embedded#!
noteworthy said:
I know this is not 100% proof but look at this demonstration.
http://www.youtube.com/watch?v=MYaQnvVwStc&feature=player_embedded#!
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That demonstration glass at the beginning of the video is about 3 times thicker than what Samsung uses on the Note/Galaxy S2/Galaxy S SAMOLED panels. And it's quite a bit smaller, height/width wise (it's about iPhone 4 sized).
Thickness makes a significant difference in flexibility and shatter resistance. Which is off on a tangent, because the main reason Samsung and others uses GG and similar techniques is not for shatter resistance.
It's almost entirely for the combination of higher scratch resistance vs metals (all bets are off with sand particles) and a better tactile feel (it's smoother) than non-treated glass.
Sure it may not be as thick on the note but you are never going to flex the phone anywhere as much as that demonstration.
My point is that if it is gorilla glass,it shouldn't be that easy to crack the screen given the abuse that it is supposed to be able to take.
All these? Gorilla Glass
And all these? Gorilla Glass
How about all these? Gorilla Glass
Or maybe all these? Gorilla Glass
It's been 10 days since i bought "the Note". I dropped the device just once from 1 meter height. It was a free fall with not much impact power. The screen has a crack on the upper right corner. I know every product is meant to last but so easy , so fast ! ??? Thankfully it still works with no functional issues. It's just the protective glass on top of the actual LCD that is broken. But u can still feel it while wiping your finger and it is appearent...
Hardware wise The Note is simply outragous but when it comes to software and durability it can't even come closer to what i used to find on HTC devices
captainhakan said:
It's been 10 days since i bought "the Note". I dropped the device just once from 1 meter height. It was a free fall with not much impact power. The screen has a crack on the upper right corner. I know every product is meant to last but so easy , so fast ! ??? Thankfully it still works with no functional issues. It's just the protective glass on top of the actual LCD that is broken. But u can still feel it while wiping your finger and it is appearent...
Hardware wise The Note is simply outragous but when it comes to software and durability it can't even come closer to what i used to find on HTC devices
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The weight of the note will count against it during falls compared to say a very light phone like the SG2.Impact is going to be much harder if they both fell from the same height especially given te size of the notes screen.
Until they can make the note lighter,users will just have to be more careful not to drop it.Gorilla glass is not unbreakable.
I get my note tomorrow. Now I'm all paranoid
My girlfriend and I are new Tmobile customers and preordered the regular S6. We recently got two of the Ringke Slim clear cases (I wanted a clear one because I really like the blue/black combo). The case was pretty tough to put on. It's hard plastic and required a fair bit of force. This was probably a week ago.
This morning, I notice the back of my girlfriend's phone has a crack on it, probably about 2 inches long in the bottom left corner. She insists she hasn't dropped it, and I believe her, because she's been taking exceptional care of the phone.
The case has no damage, not even a scuff, which I would expect if it was dropped on something hard. The phone itself is also not damaged aside from the crack. There is NO damage to the medal edges, so I'm positive a drop didn't cause this.
Could it be a manufacturing defect? We didn't pick up the insurance, because we're both extremely careful with our phones. Is she boned? T-Mobile can't do anything, and sent us to Samsung. Samsung is having her send it in for an "evaluation" but I feel like it's just to shut us up.
upandb said:
My girlfriend and I are new Tmobile customers and preordered the regular S6. We recently got two of the Ringke Slim clear cases (I wanted a clear one because I really like the blue/black combo). The case was pretty tough to put on. It's hard plastic and required a fair bit of force. This was probably a week ago.
This morning, I notice the back of my girlfriend's phone has a crack on it, probably about 2 inches long in the bottom left corner. She insists she hasn't dropped it, and I believe her, because she's been taking exceptional care of the phone.
The case has no damage, not even a scuff, which I would expect if it was dropped on something hard. The phone itself is also not damaged aside from the crack. There is NO damage to the medal edges, so I'm positive a drop didn't cause this.
Could it be a manufacturing defect? We didn't pick up the insurance, because we're both extremely careful with our phones. Is she boned? T-Mobile can't do anything, and sent us to Samsung. Samsung is having her send it in for an "evaluation" but I feel like it's just to shut us up.
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Odd, BC many review videos showed this phone taking some serious abuse before even showing any signs of wear.
Sent from my SM-G920T using Forum Runner
I wonder if its a stress crack from sitting on the phone or something.
upandb said:
My girlfriend and I are new Tmobile customers and preordered the regular S6. We recently got two of the Ringke Slim clear cases (I wanted a clear one because I really like the blue/black combo). The case was pretty tough to put on. It's hard plastic and required a fair bit of force. This was probably a week ago.
This morning, I notice the back of my girlfriend's phone has a crack on it, probably about 2 inches long in the bottom left corner. She insists she hasn't dropped it, and I believe her, because she's been taking exceptional care of the phone.
The case has no damage, not even a scuff, which I would expect if it was dropped on something hard. The phone itself is also not damaged aside from the crack. There is NO damage to the medal edges, so I'm positive a drop didn't cause this.
Could it be a manufacturing defect? We didn't pick up the insurance, because we're both extremely careful with our phones. Is she boned? T-Mobile can't do anything, and sent us to Samsung. Samsung is having her send it in for an "evaluation" but I feel like it's just to shut us up.
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Samsung has a lot invested in making sure the S6 has a successful launch - I have a feeling that they are simply going to replace your back glass and be done with it - they don;t want a lot of negative comments popping up on forums and stuff - I may be wrong - but I bet when all is said and done, your girlfriends phone will look good as new.
As for cracks - glass is glass - it could have been caused by anything - hitting something hard in her purse - maybe a combination of stress and banging around - ...it happens - and glass will break - sometimes easily -
regardelss - good luck - it is such a nice phone it would suck if you had to carry it aorund with a crack - fingers crossed that Samesung steps up and fixes it for you -no charge. GOOD LUCK!
upandb said:
My girlfriend and I are new Tmobile customers and preordered the regular S6. We recently got two of the Ringke Slim clear cases (I wanted a clear one because I really like the blue/black combo). The case was pretty tough to put on. It's hard plastic and required a fair bit of force. This was probably a week ago.
This morning, I notice the back of my girlfriend's phone has a crack on it, probably about 2 inches long in the bottom left corner. She insists she hasn't dropped it, and I believe her, because she's been taking exceptional care of the phone.
The case has no damage, not even a scuff, which I would expect if it was dropped on something hard. The phone itself is also not damaged aside from the crack. There is NO damage to the medal edges, so I'm positive a drop didn't cause this.
Could it be a manufacturing defect? We didn't pick up the insurance, because we're both extremely careful with our phones. Is she boned? T-Mobile can't do anything, and sent us to Samsung. Samsung is having her send it in for an "evaluation" but I feel like it's just to shut us up.
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Click to collapse
Same thing happened to me with a T-mobile Galaxy S6. I never dropped it, just took it out of my pocket one day and had the same crack on the back (bottom left).
Did you end up getting it replaced?
ThePagel said:
I wonder if its a stress crack from sitting on the phone or something.
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That's my guess. Never understood why girls put their phone in their back pocket and then sit down all the time. That's just asking for a crack in an all glass phone
Yeah, I was never one to fawn over all glass devices and their """premium""" feel and glass backs are just ripe for breaking. While I never dropped my phone, it has slipped from my hand on to surfaces just below my hand. There is now a tiny crack at the bottom center that can be felt only in one direction when running my perpendicular over it.
Sent from my SM-G920T using Tapatalk
Hello everyone,
First of all , I apologize for my English, I 'm French . I , used google translation to post this message.
I have a big problem with my Note 5 (SM- N920C purchased from T dimension in October ) . Aesthetic concern ; let me explain :
In the upper left corner , it makes me like an air bubble between the screen and the casing of the Note 5. As if I had a screen protector peeling , except that it is under the screen.
I discovered this default for the first time last Saturday. At first, it was so small , but it grows by the day !!!!
I specify , my Note 5 since the beginning is protected by a tempered glass. It is never dropped or has never suffered shocks.
Am I alone in this ?
I think it'll be back to the sender for security; Be 'm trying to do with Samsung France , otherwise it's back at T- Dimension for service ..
I am disgusted...!!!!
twoesse said:
Hello everyone,
First of all , I apologize for my English, I 'm French . I , used google translation to post this message.
I have a big problem with my Note 5 (SM- N920C purchased from T dimension in October ) . Aesthetic concern ; let me explain :
In the upper left corner , it makes me like an air bubble between the screen and the casing of the Note 5. As if I had a screen protector peeling , except that it is under the screen.
I am reporting on Saturday. At first, it was so small , but it grows by the day !!!!
I specify , my rating since the beginning and protected by a tempered glass. It is never dropped or has never suffered shocks.
Am I alone in this ?
I think it'll be back to the sender for security; Be 'm trying to do with Samsung France , otherwise it's back at T- Dimension for service ..
I am disgusted...!!!!
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Click to collapse
I have a very similar issue by my home button could you please post a picture
GOIGIG said:
I have a very similar issue by my home button could you please post a picture
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Click to collapse
Could you also post a picture ?
That is the separation of the film of paint and also a shatter resistant coating underneath the phone. It's basically a small piece of adhesive attached to a screen protector like plastic material that separates from the phone. That's how I have my note 5 with the clear back
Sent from my SM-N920T using Tapatalk
Ok. My phone is under warranty , I think I'll send it back .
How you doing to repair the back cover ?
twoesse said:
Ok. My phone is under warranty , I think I'll send it back .
How you doing to repair the back cover ?
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Definitely send it back, and I did this a long time ago to the s6 a few weeks after it came out and then to my note 5, people do it differently then I do, I personally like how I do it. Because it's faster and better on the glass. Most people use a razor blade but isopropyl/ nail polish remover does the best, keeping the glass from scratching and you can peel it all off and one sticker, make sure to let it soak in the nail polish remover for 10 minutes, one of the edges will inevitably peel up. I'll be 100% honest, I've never been one to brag. But anytime I see anyone with an 05 I have to show them my phone, when I do almost every single time is "holy crap that's cool" when I saw the article on my google now page saying that this guy had a cooler note 5 then i did. I couldn't help but to laugh because my note 5 was already clear lol honestly though it brings back a very retro feel. I'm trying to buy as many note 5 back covers as I can. So I can convert them and sell them clear. For just a little bit more than I bought them for so I can break even. honestly I'd rather everyone have the clear back then the platinum gold or the sapphire blue. The Pearl was pretty nice and so is the silver. sorry for deviating topics. But what I must say is the problem I'm having is much smaller but it's definitely what's happening with you as well I don't think Samsung will have any issues letting you return it. Obviously I voided the warranty on mine lol so they wouldn't do anything in my case. So it looks like it's $124 to replace the screen
Sent from my SM-N920T using Tapatalk
Just ask for an exchange.
I sent a message to T- Dimension Hong Kong to explain my problem. Their technical department told me that for them, this defect is due to exposure with water, therefore invalidate the warranty .
Obviously , my rating has never been in contact with water , it's great no matter what !!!!
Just send an email to T- Dimension with a link to a video or Note 5 is immersed for a while . We see very clearly that once out of the water , the rating has not suffered the same fault as mine. I do not know if will be enough to make them change their mind ...
twoesse said:
I sent a message to T- Dimension Hong Kong to explain my problem. Their technical department told me that for them, this defect is due to exposure with water, therefore invalidate the warranty .
Obviously , my rating has never been in contact with water , it's great no matter what !!!!
Just send an email to T- Dimension with a link to a video or Note 5 is immersed for a while . We see very clearly that once out of the water , the rating has not suffered the same fault as mine. I do not know if will be enough to make them change their mind ...
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i have same issue and yeah! never been contact with water .:/ dont know what to do
T dimension has nothing to do with my problem. The fault was not enlarged. For now , I leave like that. However, one thing is sure : I never will buy anything from T Dimension . I'll wait patiently Note 6.
Where did you bought your Note 5 ? Is it a N920 C ?
I have the same dam issue. I was gonna contact Verizon, but know they will say it's water related. Never been near water... Argghh
Sent from my SM-N920V using Tapatalk
You Sr. R NOT ALONE
twoesse said:
Hello everyone,
First of all , I apologize for my English, I 'm French . I , used google translation to post this message.
I have a big problem with my Note 5 (SM- N920C purchased from T dimension in October ) . Aesthetic concern ; let me explain :
In the upper left corner , it makes me like an air bubble between the screen and the casing of the Note 5. As if I had a screen protector peeling , except that it is under the screen.
I discovered this default for the first time last Saturday. At first, it was so small , but it grows by the day !!!!
I specify , my Note 5 since the beginning is protected by a tempered glass. It is never dropped or has never suffered shocks.
Am I alone in this ?
I think it'll be back to the sender for security; Be 'm trying to do with Samsung France , otherwise it's back at T- Dimension for service ..
I am disgusted...!!!!
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Click to collapse
My Birthday is Aug 21 the same day the note 5 was release i was ecstatic to get my new phone i had issues with the first one an sent it back getting a new refurbished one <--- I know funny right we pay all this money to buy a new never used product to have issues with it and have to send it back for a sec. hand item.. well to the point i had a screen protector on my devise and removed it thinking there was a fold in the corner to find out the was a strange bubble under the glass and for a sec i thought i cracked my phone at first wasn't a big deal but now its def. bigger and noticeable.. only solution is WARRANTY!!! to get another depreciated value refurbished Note 5.
Ask samsung exec to prove that phone is in contact with water, if they can't replace the phone.
JesseMT4G said:
I have the same dam issue. I was gonna contact Verizon, but know they will say it's water related. Never been near water... Argghh
Sent from my SM-N920V using Tapatalk
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Well just FYI because I didn't want to get charged for water damage either. And I thought to myself but how can you check the Samsung Note 5 for water damage. So to my curiosity looked it up so if you use a pen and pop open the SIM card slot and remove it get a flashlight and look inside to see there should be a little white square meaning no water damage. If red then you may have dropped it in water at some point and don't remember hope that helps ease your mind when contacting your provider.
I am in Brazil and I have the same problem, common in the first pictures ... still did not take the technical assistance ... we'll see the excuse that will give ...
Same issue in a Verizon Note 5, upper left corner. I need to get this in before my warranty expires.
fghtffyrdmns said:
Same issue in a Verizon Note 5, upper left corner. I need to get this in before my warranty expires.
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Just got the same on mine. Top of glass to under the earpiece and from the notification light to past the camera. Friend of mine just mentioned that it looks like he has water damage on his but he didn't spill anything, told him it's probably the same issue. Calling Verizon for warranty and he's going to TMobile, we'll see.
OMG... it's global problem. I have the same bubble... same place... left corner... And I'm sure, It's not a water damage. My phone is under warranty, but I'm afraid, they'll say me It can be changed... we'll see.
I have the same problem. About five days ago a bubble appeared, and it has quickly been spreading across the top of the phone. No drop damage, no water damage, even pulled the sim to double check and the litmus is still white.
I called T-Mobile and they tried to tell me it constituted as physical damage that voided my warranty... So I called Samsung, who told me a screen repair was covered by warranty. My city has a walk in repair shop, so I will be going in tomorrow to get the screen fixed.
I got the bubble too. 9 months old. Upper left corner. Sprint model.
Hi, i been unlucky and broke the bottom left corner of my note8 screen. :crying: , luckily phone still works even tho there is a tiny hole in corner (guessing i lost the water resistance rating).
The phone still works, so im not in a huge rush to replace the screen because of the cost. But i do have a few questions i hope someone might have the answers for .
1. I have replace screens before in phones ( none my own, i'm usually very careful with my own phones) but this would be my first with water resistance rating. Have anyone of you had success in replacing a screen yourself and feel confidant enough that it still water resistance or even tested it out?
I would like to keep it water resistance for the off chance i ever drop phone in water. I under stand that the screen and back is held together with double sided tape cut to the shape of phone along with a few screens in middle. i'm been looking at screen replacements that's already attach to the center body so i could just have to deal with moving over the insides of phone and dealing with the back cover only
2. Would you recommend that or only ordering the screen?
3. and last question does anyone have a reliable seller(ebay) or online store they recommends. I have a issue before with a Samsung phone that they released a update and it block the use of Non-OEM screens. So i want to make sure i'm getting OEM screen with 0 chances of getting one that Samsung could block.
THANKS!
no recommendations?
If you want to maintain water resistance your best bet is to send it to Samsung. Its actually cheaper that way as well.
For example, I replaced the screen on a S8 Plus myself. I paid $244 for the screen/frame assembly plus had to buy new adhesive for the back door and lost my warranty. I later found out from Samsung they will replace the S8 Plus screen for $217. That includes shipping.
I believe the Note 8 screen is a little more expensive but not much.
check with Samsung support if you are eligible for the 1 free screen replacement thing, you could be lucky
Better of letting Samsung change the screen for approx $250.
Sent from my SM-N950U using Tapatalk
I broken also mine, really small distance from the ground,( basically while I was sitting in the car) but kept an angulation that damaged the hedge and propagated a bit on the side, there is the possibility that the screen replacement will lower the price? Currently 350 eu are a bit too much for me. I am just a bit disappointed because honestly was thinking the gorilla glass would have been much more solid, they should sell it with a custom coverage to encourage people to use a cover. I did my research on the internet where was said in almost every place that the problem of this screen was that would scratch but not easily broke.
I broke mine....180 € in official technical center in Portugal.
trocchietto said:
I broken also mine, really small distance from the ground,( basically while I was sitting in the car) but kept an angulation that damaged the hedge and propagated a bit on the side, there is the possibility that the screen replacement will lower the price? Currently 350 eu are a bit too much for me. I am just a bit disappointed because honestly was thinking the gorilla glass would have been much more solid, they should sell it with a custom coverage to encourage people to use a cover. I did my research on the internet where was said in almost every place that the problem of this screen was that would scratch but not easily broke.
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That's frustrating for sure. The newer gorilla glass on the Note 8 is indeed more impact resistant than before, but it's still glass. 350 euro seems very steep for a screen replacement though...almost double what I expected...
I shattered the screen and damaged the digitizer on my Note8 a little while ago. Found that it was actually cheaper to send it to Samsung for repair than to buy the screen/digitizer. They even replaced the rear glass for $237. I bought mine used, so no warranty for me.
the point is, if for the screen I have to pay more than 30 percent of the value of the phone, and Samsung is advertising a super gorilla glass instead to advice prudence and maybe offer a free cover, I personally could be not so loyal to them in future. If I want to get ripped off I would buy an iphone.
trocchietto said:
the point is, if for the screen I have to pay more than 30 percent of the value of the phone, and Samsung is advertising a super gorilla glass instead to advice prudence and maybe offer a free cover, I personally could be not so loyal to them in future. If I want to get ripped off I would buy an iphone.
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Click to collapse
Well, really the point is: if you want a sturdy device that can endure SOME, just SOME abuse, get a CAT device, or at least a samsung active series device, all normal standard devices are subject to scratchs and cracks when dropped, as for the repair price, that is exactly the penalty for not being careful, Just the same as when car accidents occur, the more expensive the car, the more expensive the parts and repair, and, an iphone screen is by no means cheap, my daughter dropped her iphone, and the cost was 220 dollars, but they only changed the outer part, not the lcd panel, the whole screen would have been around 400 dollars
winol said:
Well, really the point is: if you want a sturdy device that can endure SOME, just SOME abuse, get a CAT device, or at least a samsung active series device, all normal standard devices are subject to scratchs and cracks when dropped, as for the repair price, that is exactly the penalty for not being careful, Just the same as when car accidents occur, the more expensive the car, the more expensive the parts and repair, and, an iphone screen is by no means cheap, my daughter dropped her iphone, and the cost was 220 dollars, but they only changed the outer part, not the lcd panel, the whole screen would have been around 400 dollars
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well OK, i will change the screen, but possibly will be my last samsung.
People who broke screen. Did you guys have case and screen protector?
Hey all,
So today a work colleague pointed out from the angle he was sitting at - the scratches on my Note 9's screen. After giving the screen a clean I was pretty horrified to see how scratched the screen had got in just under 1 month of ownership. (see photos - Google Photos Link)
Anyone else had any problems like this? I always keep it in a case, no protector (recommendations please), in my jeans pockets with no keys, coins etc etc. My work phone (Pixel 2 XL) has no marks, scratches or anything and I've had that for at least 6 months and have the same style case too. The phone shop I bought it from was surprised and even the lady serving me showed her Note 8, it was nowhere near as scratched and she said she didn't tend to take care of it and was surprised to see the state of mine. Have got to take it into our town store tomorrow to get their verdict.
Hmm!
Jamie
jamidodger1 said:
Hey all,
So today a work colleague pointed out from the angle he was sitting at - the scratches on my Note 9's screen. After giving the screen a clean I was pretty horrified to see how scratched the screen had got in just under 1 month of ownership. (see photos - Google Photos Link)
Anyone else had any problems like this? I always keep it in a case, no protector (recommendations please), in my jeans pockets with no keys, coins etc etc. My work phone (Pixel 2 XL) has no marks, scratches or anything and I've had that for at least 6 months and have the same style case too. The phone shop I bought it from was surprised and even the lady serving me showed her Note 8, it was nowhere near as scratched and she said she didn't tend to take care of it and was surprised to see the state of mine. Have got to take it into our town store tomorrow to get their verdict.
Hmm!
Jamie
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Click to collapse
Just takes a grain of sand for that to occur. Sorry to see that.
Maybe your colleague turned the phone face down and slid it up down the floor or desk when you weren't looking? Typical UK office jokes I recall.
Sent from my SM-N960U1 using Tapatalk
gorilla glass has not gotten much harder since OEM's started using it on their phones. mostly it has got thinner at same strength. only stronger when thicker, but not for scratches.
wait until iphone XS owners find out their camera lens is not sapphire like apple advertised. i hope apple gets sued to **** or they have to start telling the absolute truth in their PR. unlikely but whatever. your display isn't scratch proof, just scratch resistant.
No scratches on mine after a month. Looks like that phone has moved while face-down on a hard surface.