Database Develop

Screen responsiveness issues

Hello everyone.
I am on build number EVA-L09C02B123
My screen is not very responsive in some areas, sometimes in more than a few areas. It needs a firmer press.
Is this an issue address in the 30+ firmwares, or is it my device? anyone else experiencing this?
Thanks

I only registered to confirm this issue on my P9 also!
I was starting to think my finger is failing
Just for correctness EVA-L09C432B136

evak2979 said:
Hello everyone.
I am on build number EVA-L09C02B123
My screen is not very responsive in some areas, sometimes in more than a few areas. It needs a firmer press.
Is this an issue address in the 30+ firmwares, or is it my device? anyone else experiencing this?
Thanks
Click to expand...
Click to collapse
same here on EVA-L09C150B121

I have a similar problem when I hold my phone in both hands. The palm of my hands are touching the screen because of the small bezel and that causes the touchscreen to be unresponsive in other areas. I'm also having the Vodafone version EVA-L09C02B123. Huawei should add some kind of detection like Apple has on the iPad since the Mini. That would fix it.

So it very well could be the firmware version.
I also had a Carphone Warehouse one at 131, and that worked like a charm. I guess we need to wait for Vodafone to roll out an update

I wrote already a mail to huawei regarding some issues, but i did not get an answer yet

JohnDaviz said:
I wrote already a mail to huawei regarding some issues, but i did not get an answer yet
Click to expand...
Click to collapse
it would be curious to see which model colours do which.
I have a white from CPW which was pre-scratched out of the box, with a hairline scratch visible against lamp lights - putting a tempered glass on hides this 100%. Still I wanted to return it, and get a black.
My black had terrible responsiveness issues. My white has none, they're almost not there. I think it could after all have something to do with the front panel's alignment to the digitizer.
It is so amazing that in this day and age we still have to worry about s**t like that (light bleeds, responsiveness, scratches out of the box)

I have this problem to and problem when change local memory to card sd. My phone freeze
Wysłane z mojego EVA-L09 przy użyciu Tapatalka

L09 with 136 here (Titanium grey) and luckily I have no issues.

Good to know mate. I am starting to think this is a problem very similar to the Note 4 where in some units the glass panel was misaligned which required a firmer press on the back button.
I will try another dark from. Vodafone UK. They are on 123 version but the unit also costs 300 with them which is a steal

did anybody try to activate glove mode in settings? may be the display become more responsive

Good idea. I will try that.
I have some kind of theory.
When i turn display brightness up between 60-100% and start playing cpu intense games the following happens:
(Auto Brightness turned off)
1. Phone starts warming up significantly from the upside and continues to get warm until the bottom.
2. Display brightness suddenly starts changing (Thermal throttling!?)
3. Responsiveness decreases
4. Phone gets really really warm
(Auto Brightness turned off - between 30-50%)
1. Phone does not warm up so much. Still getting warm but okay.
2. Display brightness does not change anymore
3. Responsiveness much better with nearly no failures
I have the feeling that in B135 the phone was not getting as hot as in B136

Sometimes when i open phone and try answer to whatsapp, screen is very responsiveness.. And im using google keyboard.. Anyone got problem like this?

Having the same problem playing games. EVA L19 136. I'm sure it's a software bug. Waiting for an update...

Ragzn said:
Having the same problem playing games. EVA L19 136. I'm sure it's a software bug. Waiting for an update...
Click to expand...
Click to collapse
How did you installed 136 on EVA-L19? 130 seems to be the latest version

It was an update that came automatically when I updated the phone. I live in Romania.

I'm also having screen issues but it seems to be the opposite of what everyone is describing :
- Unwanted touches even though I'm not touching the screen. Can happen several times in a row in the same area
- Bad scroll detection : the device often recognizes the first touch of a scroll as a selection, or interprets a selection while scrolling
- Bad long-touch detection
I'm going to send the device back to Amazon but I'm fearing this is not an hardware issue and knowing Huawei is really sloppy when it comes to sorting issues, I'm thinking it might be best not to get a new P9.
PS: I'm on build B136.
What do you think ?

I think it's a software issue with B136. What model do you have? Does your problem happen at certain times or all the time?

I have P9 EVA-L09 bought in France.
It happens almost all the time but to a certain degree : sometimes it's very subtle, but sometimes the device goes crazy and starts taping on its own, opening links I didn't select, etc. Quite a nightmare.

Have you tried to Factory reset it? Or manually install some other verion of the official rom?

Touch Issue

I am using one plus 3T last 18 days. It is one of the greatest phone i had ever seen. i am very happy with the phone but my problem is about touch sensitivity or touch problem. From the very beginning i download an app from play store which name is screen touch test. i saw that when i draw a line any where or normally draw something, every where it works fine i mean touch is perfectly registering but only when i touch right corner to the down side then it not respond. I have to touch there several times then it shows dot in apps but other corners dot are showing perfectly when touched. but if i draw a line from that corner or any where then it respond immediately. sometimes this corner works well. i never installer curved glass but using Nillkin H+ pro tempered glass. i bought it from china and am from Bangladesh. is it a software problem or hardware if hardware then i have to go for good shop. but it is not possible for me to go china. please revise my problem its urgent.

How is the touch working without a screen protector?

Are you actually seeing this problem in real day-to-day usage, or just the screen test app? Wondering if it's a case of looking for problems where they might not exist . . .

I never used without screen protector

No actually i think this problem will not be affected for others but some time when i touched that place it not respond. but if it is a problem then i should know because for this problem i think it could be affect my display. Thank you for this response.

Well, assuming you have similar problems in any app. And it's not just the testing app that sees this.
You have to test without the screen protector to eliminate it as a cause to your problem.
If it's the same without any protector attached then my guess is your touch screen is faulty.
But I would still start with a clean install to see if that fixes the problem since that is a less time consuming and cost free troubleshooting step, than sending it in for repairs and having them find out a reinstall fixed it.

But my question is if my screen is faulty then why it response when i draw lines but only create problem when that area is being touched. but if start touch from place and come to this point then it also works fine.

Touch issues / Sensitivity issues after Nougat update

Okay so I wanted feedback regarding this whether someone else is experiencing this or not.
I have gradually observed during the last few days that a lot of my touches to click have gone unresponsive in Nougat. Initially it was something that I hadnt quite noticed but slowly the trend became obvious. Now dont get me wrong, this would happen a few times here and there with lollipop and MM as well, but the rate is far higher now on Nougat. Especially when typing on the keyboard this means mis-spelled words, missed letters, and accuracy is far worse now.
Has anyone else observed this or is it just me?

Just got my xcover 4 with nougat installed i have the same issue.
The sensitivity is low and i need to press a bit higher finger force to respond.
Even with sensitivity (glove mode) set to on things get worse.

I'm seeing the same thing. What is strange is that I'll see the button highlight/depress, but no action occurs. This is on multiple apps.

On what device/OS?

Sprint Note 5 on Nougat

Did you try gloves mode? Does it work?

the same for me on 920cd and the same iusse using S pen

I contacted samsung Greece about the existing problem.
I reported the problems me and you guys have and the tech support told me that your problems exist because you did not factory reset the devices before upgrading to nougat.

Anyone tried to contact samsung about the problem?
They dont know anything about it.

facing same issue screen lagging in note 5 sm-n920s also tried custom rom but still lagging in typing and scrolling on facebook

I have the same problem on my xcover 4 here!!
When I run the the touch screen test, touch screen responds well, but when I want to write a message or to scroll the home screen Its very annoying. It looks like software problem.
please help

Hi guys.
I have 2nd piece of Xcover 4 SM-G390F (first was change by seller for new one) and had the same problem. First 2-3 days all work perfect.. I have installed my applications, work perfect for two days, but after this... --After wake, display react only in centre area, 1 centimeter from display border no reaction or react on xxx touch. After few seconds (20-30) display react on full range, but with lags... So... I go for support to Samsung official at CZE.
Support tells me, that they don't know about this problem, that I'm 1st who has this problem... And some other bull... about unofficial sell and any other. So I post them IMEI and they let me know, if my distribution is official or not, and we'll see what next. They recomend me to go to service center, where somebody looks on my SM. So I see tomorrow.
ROM - official Android 7 Nougat from start using (not updated from other version)
Deleting apps - no effect
Safe mode - no effect
Factory reset - no effect
Apps to calibrate screen - no effect

Touch screen unresponsive at the very bottom

All of a sudden the lower part of display (about 7 mm) has become unresponsive to touch which means no more gestures (swipe up to get to home screen is not working) e struggle to use the classic navigation buttons.
Sadly I had the same issue in my mi5 but in that case phone had the issue since the unboxing.
I'm starting thinking the xiaomi touchscreen tend to be more fragile than others.
Now I'm waiting for gearbest support.
Anyone has any advice or similar experience?
I made a screen recording
https://youtu.be/bIOUK1V56Ao

No one? Any advice?

jendrassik said:
No one? Any advice?
Click to expand...
Click to collapse
Regarding Xiaomi Quality
While climbing into my truck, I dropped my Mi8 from a height of about 4 ft on accident and it landed flat on its face , on the concrete. Freaked out, I left it laying their for about a minute fearing that the screen had been smashed into a million pieces. However, I picked it up to see that it was fine, and not a single scratch. So I immediately went out and bought the Love Mei 360 case.
Anyway, regarding your touch issue, you should really provide more some information about how this issue came about, what rom were you using, did the phone get wet, etc.
Also, I had an issue with my Mi8 soon after unlocking the bootloader where the top part of the screen would not register my touches, I first tried recalibrating the screen using Miui hidden settings app, the test is called QMMI ( I think) and if I remember correctly there are several menus of testing that also calibrate the screen for me this worked and for good measure I reinstalled a Miui rom and havent had the issue since.
Try it, hopefully that is the only issue. If you are using a AOSP. It's possible that you have a driver issue. So before sending the phone off for service its worth testing.. If you are on stock and still have a locked bootloader, I would try resetting the phone before trying anything else.
Good Luck.

Some gravedigging, but the question is still on the table - have you managed to fix it?

Anyone experiencing touch issues?

I've been having a problem with my taps registering. Sometimes when clicking an icon, link or anything that requires a tap, it takes me several attempts for it to register.
Looking around, I see some other complaints on the Members app and Reddit related to screen responsiveness. In addition to my issue, people are also complaining about pinch to zoom, swipes and phantom presses.
Anyone else having problems?

I was having issues with a swipe registering as a quick touch and sometimes not registering touch at all. The update 10/2 from T-mobile seems to have resolved this for me.

Yeah I'm having a few issues with this phone. The phone seems to lag and stutter when scrolling, when it shouldn't. I like to use Lawnchair launcher, but for some reason on this phone my recents menu lags when using a 3rd party launcher. I haven't noticed any touch issues though. I have the unlocked model from Best Buy.

I have a TG screen protector not touch issues att all. I did do the update tho sho not sure if that has anything to do with it.

likecookies said:
I have a TG screen protector not touch issues att all. I did do the update tho sho not sure if that has anything to do with it.
Click to expand...
Click to collapse
Do you have the unlocked version?

I have touch issues on mine. I have the Sept 1 update which I believe is the latest update. Sometimes touches don't register or swipes won't work. It's horribly annoying. If it can't be fixed with another update I will have to return it. I just want to confirm this is a touchscreen issue and not Samsung's software bring laggy ( I typically use pixel phones).

I have the factory unlocked version and have noticed a little bit of strangeness with scrolling as well. Unfortunately there isn't a day one patch on the unlocked version.

lyall29 said:
Do you have the unlocked version?
Click to expand...
Click to collapse
No T-mobile version.

I have the T-Mobile version and have noticed it. Sometimes not registering and sometimes super sensitive. Trying to drag things around has been unpleasant.

Got the unlocked model from Best Buy, and have not had any issues. Loving it.

I have the sprint version and currently not using a screen protector. It is way too sensitive for my liking. I'm constantly barely touching things and disrupting what I'm trying to do. Maybe once my screen protector arrives it'll help a bit.

I'm definitely getting ghost touches. I'll be scrolling in FireFox for example and all of a sudden it wants to zoom in instead of scroll which is so weird.
I might have to return the phone at this point. $600 is still a lot of money for this to be happening.

I have too issues with touch.
It is very diffucult yo select a line of text, make zoom on images le select an icon in home screen.
My version is from Amazon EU.
Enviado desde mi SM-G781B mediante Tapatalk

I always take the screen protector off, I hate them, but leave increased sensitivity on, screen is silky smooth as a result
Sent from my SM-G780F using Tapatalk

Having random touch issues here as well. As others have mentioned, swipes at times register as regular touch instead of swipes. Seeing some choppy performance when scrolling at times as well.

I've been getting ghost touch issues (where things just go crazy, not just a random touch) about once a day since the second day. Sometimes I have to reboot to make it stop. It seems to most often (but not always) start happening if I am in a game and I swipe in from the edge to see the status bar.
I've not had the scrolling-type issues that most people are complaining about.
I just tried turning the high sensitivity off to see if that helps.

Related article on Sammobile:
https://www.sammobile.com/news/galaxy-s20-fe-touchscreen-issues-come-users-complain/

TMobile variant here with the September 1st patch, and increased sensitivity on, and factory screen protector removed.
I get the same thing - phantom touches and sometimes it takes multiple attempts to touch something on the screen.

This thread needs a poll, with "everything is fine here", "i have touch issues" and "i don't have the device" option, to see a coarse estimation how widespread this thing it.

I also have touch and zoom issues