My N1 will not reconnect to a mobile network if it has been sitting for a few hours in a no-coverage area, such as a building. I cannot get it to reconnect, even after refreshing the network search. This action only leaves me with no result or a message saying that there was an error in searching or connecting to mobile networks. The only solution is to restart the phone. Every time I try to turn the phone off after this error has occurred, the shutdown sequence hangs until either I become frustrated and do a battery pull, or it automatically restarts and do a battery pull, or it automatically restarts itself. Furthermore, the phone used to give me an error notification saying that the phone does not have carrier service. Now, it does not. Furthermore, the phone used to give me an error notification saying that the phone does not.
I tried uninstalling all my programs and nothing has worked for me. I've also tried toggling the airplane mode to no avail.
I'm considering putting on the cyanogen ROM to see if it would fix this error, but I am hesitant to void my warranty. It's a pretty serious problem as I'm very frequently in a building where I don't get service. It's quite frustrating to have to wait to reconnect to a mobile network once I leave the building and hope that the error didn't occur or have to do a battery pull every time I realize that the phone simply won't reconnect.
Can anyone suggest any solutions?
Mod it. What have you got to lose? Your overall performance will increase. The radio signal may even improve. Your call.
jacka$$1 said:
Mod it. What have you got to lose? Your overall performance will increase. The radio signal may even improve. Your call.
Click to expand...
Click to collapse
thanks for the tip. i've been thinking about it. it's the warranty i don't want to lose. eh i'll keep thinking about it.
this phone sucks. it's glitchy, can be sluggish. iphone got dumbed down but at least its functions work.
meh
Hey!
You dont want to lose your warranty, then use it!
Your phone seems to be faulty...
My phone is experiencing the same problem as of yesterday. Won't connect. Wonder if it's a T-Mobile issue.
laughter95 said:
thanks for the tip. i've been thinking about it. it's the warranty i don't want to lose. eh i'll keep thinking about it.
this phone sucks. it's glitchy, can be sluggish. iphone got dumbed down but at least its functions work.
meh
Click to expand...
Click to collapse
Its only glitchy coz you have stock rom
Cyanogen is really stable and adds alot of features / functionality.
Fair enough you dont want to lose warranty but i remember in the general thread that lots of hardware failures and others can still fix your n1 under warranty even though they unlocked the bootloader.
I too have this problem, hopefully the 2.2 update will fix the problems.
Can you guys confirm if its android or your service provider thats causing this...
laughter95 said:
My N1 will not reconnect to a mobile network if it has been sitting for a few hours in a no-coverage area, such as a building. I cannot get it to reconnect, even after refreshing the network search. This action only leaves me with no result or a message saying that there was an error in searching or connecting to mobile networks. The only solution is to restart the phone. Every time I try to turn the phone off after this error has occurred, the shutdown sequence hangs until either I become frustrated and do a battery pull, or it automatically restarts and do a battery pull, or it automatically restarts itself. Furthermore, the phone used to give me an error notification saying that the phone does not have carrier service. Now, it does not. Furthermore, the phone used to give me an error notification saying that the phone does not.
I tried uninstalling all my programs and nothing has worked for me. I've also tried toggling the airplane mode to no avail.
I'm considering putting on the cyanogen ROM to see if it would fix this error, but I am hesitant to void my warranty. It's a pretty serious problem as I'm very frequently in a building where I don't get service. It's quite frustrating to have to wait to reconnect to a mobile network once I leave the building and hope that the error didn't occur or have to do a battery pull every time I realize that the phone simply won't reconnect.
Can anyone suggest any solutions?
Click to expand...
Click to collapse
I have the same problem and it's starting to bother me a lot because my car is parked in a garage with no coverage. My in-car BT then becomes useless as my phone won't reconnect to the network once I exit the garage
I just called Google support 10 mins ago about this and they went through normal protocol to reset to factory settings. They then called Tmo and let them know what the issue was while I was still on the phone. Tmo unregistered my phone from the network while my battery was taken out of my phone and then reregistered my phone to the network. Tmo asked me to monitor this for a few days and call them directly (not Google) if the issue persists. They will then elevate this to a higher level because they feel this would be a network problem, and not a hardware issue.
Hope this helps! Please post what you have tried to solve the problem!
rensky said:
I have the same problem and it's starting to bother me a lot because my car is parked in a garage with no coverage. My in-car BT then becomes useless as my phone won't reconnect to the network once I exit the garage
I just called Google support 10 mins ago about this and they went through normal protocol to reset to factory settings. They then called Tmo and let them know what the issue was while I was still on the phone. Tmo unregistered my phone from the network while my battery was taken out of my phone and then reregistered my phone to the network. Tmo asked me to monitor this for a few days and call them directly (not Google) if the issue persists. They will then elevate this to a higher level because they feel this would be a network problem, and not a hardware issue.
Hope this helps! Please post what you have tried to solve the problem!
Click to expand...
Click to collapse
^ it worked! my phone reconnects to the cellular network after what Google/Tmo did for me on the phone!
I haven't tried calling tmobile, but it is NOT something that will be fixed by hopping on cyanogen's rom. I've been rooted on cyanogen's rom for quite some time and this problem still exists on my n1 which is SUPER annoying. I will try calling tmobile to see if they can fix it on their side, but rooting is not the fix here.
I had the same issue. I used anycut and phone info shortcut and changed the wireless default setting to us and it totally fixed the problem. Have not had that issue again.
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I resolved this by going to the T-Mobile store where they replaced my SIM card. They made a copy to a new SIM card, installed it and everything works fine.
For the record symptoms included:
* "Error while searching for network" message
* Found networks but said "your SIM card is not authorized for this network" when connecting
* Network listed as "No service" or "Emergency calls only | T-Mobile"
I get this too with an at&t phone.
Have asked for a replacement device from HTC (since the reception is crappy to begin with).
I also have audio quality problems when reception is only 1-2 bars.
Will see if the new phone is better.
I had this problem regularly. It hasn't happened once since I upgraded to Froyo, so I think it has been fixed in that release.
sometimes have this too, i fix it by going to the settings > wireless > mobile networks > APN. at first i deleted and retyped my password in the selected APN, now i just click my network in the APN settings, don't change anything and leave. It immediately reconnects after that.
edit: and i have stock froyo & live in belgium.
I got a new, replacement phone from HTC today.
This new phone has a BIG PROBLEM with this issue.
Even if I am only without reception for a couple of seconds (go through the garage, etc.) it will not connect to any network until I reboot.
My old phone would only experience this problem maybe 25-35% of the time.
Very, very annoying!!!
wildfyr said:
I resolved this by going to the T-Mobile store where they replaced my SIM card. They made a copy to a new SIM card, installed it and everything works fine.
For the record symptoms included:
* "Error while searching for network" message
* Found networks but said "your SIM card is not authorized for this network" when connecting
* Network listed as "No service" or "Emergency calls only | T-Mobile"
Click to expand...
Click to collapse
I had similar issues and called tmobile support. I was first linked to Google support. They went through the similar process as described by in the first page. (#*#*4636*#*# select USA band etc). While I was on hold, they called t mobile tech support and had them reset network connection and tried to get me onto a different tower etc.
Tmobile support stated that my sim card (had for about 2 years) was the cause of the issue as they can't handle smartphones as well as their new sim cards. They also said the new sim should improve reception and connection stability (Don't see how a new sim could do this but what do I know?). Moreover, they noted my account and told me to go into the nearest store for a new sim card. Went into the nearest tmobile store told them the issue, they pulled up my account and gave me a new sim. Took less then 5 minutes and I have not had the issue with staying connected to the tmobile network.
I will update this after a few days to see if I still have the issue.
I have the same problems that i cannot connect to network here in germany. first i think it was my sim card, but befor i had another provider (E-Plus) where i had the same problems with reconnecting to network. and one day my eplus sim card is broken so i had to buy a new one by t-mobile. i have tried a lot of roms from here (cyanogen/ 5.0.7 /5.0.8T5 Kangorama rodriquezstyle and leofroyo) everyone seems to have the same problems with reconnecting to network. i hope im not alone with my problems and someone can help.
hmm...
Count me as another. I just upgraded to froyo and it went beserk. Had no service for a while. It would only come on after constantly tapping "select network automatically" until it kicked me out of the menu. It started getting better but kept kicking me out of 3g. I set it to stay always on 3g and it seems to be better... still I'm going to call tmobile and see if I can get a new sim as well.
Thanks for the info guys!
Hello Guys. I recently tried the LG V10 for a week but decided to go back to the Nexus 6. I powered down the V10 and removed the SIM card. Then loaded the SIM into the Nexus 6 and powered it on. After boot, I saw the Verizon Wireless name in the upper right corner and thought I was good to go. However, I do not have an internet connection and can't make calls. I get a message saying "your call can't be completed".
I am running AOISP marshmallow ROM and everything worked perfectly before. I also had no issue when loading the SIM into the V10.
Any suggestions to get me connected again? Thanks Guys.
Here''s an update:
Loaded SIM back into V10 and did a factory reset: No Good. Still no internet or calls.
Looked online and My Verizon says the "Device is Suspended". There is a button to click that says "Reconnect Device"
If I reconnect device, will I jeapordize unlimited data? I got the LG V10 before November 15 from Best Buy. Never used the new SIM.
garyhigh said:
Here''s an update:
Loaded SIM back into V10 and did a factory reset: No Good. Still no internet or calls.
Looked online and My Verizon says the "Device is Suspended". There is a button to click that says "Reconnect Device"
If I reconnect device, will I jeapordize unlimited data? I got the LG V10 before November 15 from Best Buy. Never used the new SIM.
Click to expand...
Click to collapse
I have had similar issue before with my phone and Verizon. Flashed a stock rom and let then let phone boot up completely. Wait till it gets LTE and then retore your custom rom. Something to do with APN config being made to the sim card.
I updated to marshmallow 6.0.1 a few days ago and the phone was perfectly fine. Just yesterday I factory reset the phone because I've read online the battery is better after that so I did it and restore my data with smart switch after. The sim card was working last night. I fully charged the phone and unplugged it and left it there until morning. When I woke up i noticed that the phone is stuck in emergency calls only. So i just waited the whole day for it to reconnect it self because this happens when i lose service (i rarely do at home but sometimes). Till now I still cannot connect to a network. I tried rebooting, resetting the network settings and selecting the available network providers from the phone search. after doing the search it did not include my own carrier (mobilicity). I am in Canada and the phone is the Canadian variant. The phone search showed telus, bell and wind and cdn roaming. I reinserted the sim card no luck. I can try to factory reset but I doubt it would work. Any one can help me out????
BTW the phone is UNROOTED no mods or anything done to it.
Ohhdayumm said:
I updated to marshmallow 6.0.1 a few days ago and the phone was perfectly fine. Just yesterday I factory reset the phone because I've read online the battery is better after that so I did it and restore my data with smart switch after. The sim card was working last night. I fully charged the phone and unplugged it and left it there until morning. When I woke up i noticed that the phone is stuck in emergency calls only. So i just waited the whole day for it to reconnect it self because this happens when i lose service (i rarely do at home but sometimes). Till now I still cannot connect to a network. I tried rebooting, resetting the network settings and selecting the available network providers from the phone search. after doing the search it did not include my own carrier (mobilicity). I am in Canada and the phone is the Canadian variant. The phone search showed telus, bell and wind and cdn roaming. I reinserted the sim card no luck. I can try to factory reset but I doubt it would work. Any one can help me out????
BTW the phone is UNROOTED no mods or anything done to it.
Click to expand...
Click to collapse
u did all possible solution before factory reset
unfortunately u should do it But do it with Kies
perform firmware repair
:good:
Geeks Empire said:
u did all possible solution before factory reset
unfortunately u should do it But do it with Kies
perform firmware repair
:good:
Click to expand...
Click to collapse
I did some research I think there's something wrong with my Sim card as I can't scan my network through the manual scan. So I'm gonna replace it tomorrow and see if that fixes it. If not then I may just switch to another phone.
Sent from my SM-N920W8 using XDA-Developers mobile app
Hello everyone maybe you guys can help me out since my warranty with my Note 5 expired a couple months back.
My data isn't working on my Note 5 Duos, SM-N9208. I've tried both sim slots and also selected the appropriate sim for Data connectivity through sim manager. I only use one sim at any time. All functions on the phone work without any issues, wifi is strong but of course when I am out and about my data is useless.
I have a post paid plan with LTE 4G. My Phone will connect and show 4G/4G+/H+/H but receives and uploads absolutely nothing. I've done resets, I've formatted I even downloaded latest firmware for my country and telecom from Sammobile. Any ideas?
I know this is probably a stupid question but did you make sure that Mobile Data is turned on in settings?
yes it is and it registers the networks.
Update! After another firmware install through Odin I got Data to work but it only works with Auto Connect 4g/3g/2g. It registers to 4G+/4G and the device gets INSANELY hot with MASSIVE battery drain. Only Mobile Data is switched on using facebook. No other apps. If I try setting to 3G Only it won't even work, this is crazy.
I literally watched 87% to 54% in not even 10mins on FB and the device got super hot. Could this be a hardware issue? Looks like I need to bring my device to service center.
The firmwares I install are all for my country+telecom provider.
Device has been formatted several times as well to try to fix it.. never rooted etc.
it does sound like there is a hardware problem, I would take it to your providers service center ASAP and do not use it ( as experienced with the N7 fiasco, I think that you have a definite battery issue, how that relates to the no data I dont know maybe the overheating battery is affecting the software preventing your mobile data from working properly
Yep 100%! With data off and wifi using all normal apps and games it runs normally. I'll have to have it serviced.
A week ago I got the 10/5 security update. After the reboot I had a "No Service" cell status. After doing all the normal trouble shooting stuff, I did a factory reset. Surprisingly, I still had the "No Service" status. I also noticed that after the factory reset the device was still on the 10/5 update. I got a new sim from att and tried it on other devices and it works fine.
So I chat google support, they give me a little run around, but eventually I get an RMA device shipped to me.
A few days later I get the RMA device working as expected, things are fine. Then I get hit with the 10/5 update. I decline and decline, but eventually it rebooted and installed itself.....and again "No Service", but also this time, wifi is having issues too, connected to the network but "network has no internet". The network 100% does have internet.
So now I have 2 pixel 4 XLs with no cell connectivity and 1 with no wifi.
I've chatted google again, and they want to send me a 3rd phone, I'm all but convinced there's something broken with the security update.
Has this happened to anyone else (there are a few mentions on the pixel forums)?
Any advice for me?
info:
pixel 4 xl unlocked
att network
Android 11 build RP1A.201005.004
acomputerengineer said:
A week ago I got the 10/5 security update. After the reboot I had a "No Service" cell status. After doing all the normal trouble shooting stuff, I did a factory reset. Surprisingly, I still had the "No Service" status. I also noticed that after the factory reset the device was still on the 10/5 update. I got a new sim from att and tried it on other devices and it works fine.
So I chat google support, they give me a little run around, but eventually I get an RMA device shipped to me.
A few days later I get the RMA device working as expected, things are fine. Then I get hit with the 10/5 update. I decline and decline, but eventually it rebooted and installed itself.....and again "No Service", but also this time, wifi is having issues too, connected to the network but "network has no internet". The network 100% does have internet.
So now I have 2 pixel 4 XLs with no cell connectivity and 1 with no wifi.
I've chatted google again, and they want to send me a 3rd phone, I'm all but convinced there's something broken with the security update.
Has this happened to anyone else (there are a few mentions on the pixel forums)?
Any advice for me?
info:
pixel 4 xl unlocked
att network
Android 11 build RP1A.201005.004
Click to expand...
Click to collapse
I had some issues after that update along with others, see here: https://forum.xda-developers.com/pixel-4-xl/help/wireless-chanrging-issues-oct-update-t4178951
I have had a replacement 4XL sent to me via Google and phone is still on version 10 and working as expected
The phone keeps asking me to install version 11 but I am holding off doing that for as long as possible.
I've been experiencing service issues as well. The last 2 weeks I've been losing sim provisioning for no apparent reason. The only way I can get service to return is via WiFi. The sim will re provision and work. This creates a huge problem for me as Im often away from WiFi while at work for 12 hours with no way to reset it.
I'm going to flash the newest factory image and see if it continues.
Current provider is Google Fi.
Yep had the exact same issue. Looked to reboot in safe mode and received only a black screen. Eventually I just reflashed the latest update and it worked again. I still have this service issue intermittently.
As of today my Pixel 2 XL is without a working camera and the last camera update October 19th has my Pixel 4 xl without a camera. As of now I will strongly have to say this may be my last Google phone.