Just traveled abroad into Europe and phone isn't have an active data connection
States it's connected and roaming is active
Any help
Related
I own a t-mobile version of the nexus one. I can connect fine to their network with no problem, however i do find myself in a complete t-mobile dead zone sometimes. When im at that location other people with AT&T devices have pretty good service. I noticed that in the Wireless & Network settings -> Mobile Networks -> Network Operators, it does find AT&T on there. However, when trying to connect to it, it gives the following error:
"Your SIM card does not allow a connection to this network"
At that location, i was also with someone who had t-mobile with a Motorola Cliq, who was able to access this AT&T network without a problem (although it was a G connection)
Is there something i can do to access this network with my phone and sim card?
Maybe some sort of sim unlock code i need to get from t-mobile?
same here/..
actually.. im having that problem right now! O.O;
I have full bars yet i can't send txt msgs or call anyone.. and when i try to turn on wifi it says updating wifi then turns off... wtf?
anyone have any ideas?
Are you on a pre-paid account? Sometimes the pre-paid accounts do not support roaming (even though you aren't paying roaming on a contact account).
Also; it depends on the freq of that network. Ummm; if the phone is unlocked or not.
There could be a number of issues. You could try and call T-Mobile and ask them. But it just could be that it's At&t and that specific area might not be roaming enabled.
Just my 2-cents.
Squeaky369 said:
Are you on a pre-paid account? Sometimes the pre-paid accounts do not support roaming (even though you aren't paying roaming on a contact account).
Also; it depends on the freq of that network. Ummm; if the phone is unlocked or not.
There could be a number of issues. You could try and call T-Mobile and ask them. But it just could be that it's At&t and that specific area might not be roaming enabled.
Just my 2-cents.
Click to expand...
Click to collapse
Check your logic. I'm sure that roaming would be enable in big NYC. WE are in two different areas also. Plus I am on postpaid. Also the phone is QUAD band, it does not need 3G to roam on AT&T EDGE network...come on now.
I ended up contacting google phone support about this. The tech i spoke to on the line was able to recreate the issue.
When he contacted t-mobile support for us t-mobile said basically if they own the property rights for the area you're in (disregarding your signal strength) you are unable to connect to any other network. If you are outside of a t-mobile coverage area, you are then able to roam.
What is roaming? I looked at some other posts, but all of them are outside of the State. I went on a three day vacation to Iowa and I was on roaming. I thought roaming was when you left the US? Please help me im quite confused and never dealt with this. Im also worried because ill be going to wisconsin later today for another three days and I DO NOT want to be without data. Thanks
Roaming is using another carriers towers for signal. If your phone cannot get a signal from your carrier it will connect to another carriers tower to get signal.
AS long as you are on your OWN carriers towers depending on your data plan it could be nation wide (best to check this)
As long as you are on your OWN carrier network, wherever you are you can make local calls, as that becomes your local network. eg: I live in Canada and am on the Rogers network. If I live in Toronto, but travel to Ottawa. As long as I'm on the rogers network while in Ottawa, I can make local calls in Ottawa as part of my plan. If i call a Toronto number it would be long distance.
Data would not be roaming as I am still on the Rogers network.
If I was in Ottawa on the Telus network, because Rogers is not available, I would be roaming, and incur roaming charges for voice and data.
Easy way to avoid data roaming is to turn it off in the network settings. If you go into a data roaming state, it simply won't work. This is where WIFI comes in handy.
Thank you. Cleared that right up for me
Sent from my SAMSUNG-SGH-I897 using XDA App
I hope this is in the proper forum and hopefully the question has not been answered yet. I did a search and have found some threads but not this exact question.
So anyway...I have a Rogers (Canada) HTC One M7 running 4.4.2 and HTC Sense 6.0,
Lately I have been roaming in the USA and have incurred roaming charges even though I set my Data Roaming setting to Off (no check mark). It seems to only happen when I am roaming. Basically this is what happens.
The Data Roaming Setting is set to Off all the time.
I go into the US and lose data connection as I start to roam. This is fine.
If I turn off Mobile Data and then later turn it back on, I get the "You are roaming and incur charges..." pop up box.
The only options are OK or Cancel
Choosing Cancel keeps the Mobile Data Off
Choosing OK turns ON Mobile Data and the Data Roaming setting is suddenly set to ON (there is a check mark where previously there wasn't) and I now incur charges.
Is this by design? Shouldn't the Data Roaming setting stay off, even if you turn on/off the Mobile Data? I am not sure if this is a Phone Issue, and Android issue (OS or corrupted OS) or a Rogers (cell provider) issue or a Roaming (cell provider) issue.
I am hoping someone can enlighten me on this behaviour.
Thanks in advance.
MGS
MGS2011 said:
I hope this is in the proper forum and hopefully the question has not been answered yet. I did a search and have found some threads but not this exact question.
So anyway...I have a Rogers (Canada) HTC One M7 running 4.4.2 and HTC Sense 6.0,
Lately I have been roaming in the USA and have incurred roaming charges even though I set my Data Roaming setting to Off (no check mark). It seems to only happen when I am roaming. Basically this is what happens.
The Data Roaming Setting is set to Off all the time.
I go into the US and lose data connection as I start to roam. This is fine.
If I turn off Mobile Data and then later turn it back on, I get the "You are roaming and incur charges..." pop up box.
The only options are OK or Cancel
Choosing Cancel keeps the Mobile Data Off
Choosing OK turns ON Mobile Data and the Data Roaming setting is suddenly set to ON (there is a check mark where previously there wasn't) and I now incur charges.
Is this by design? Shouldn't the Data Roaming setting stay off, even if you turn on/off the Mobile Data? I am not sure if this is a Phone Issue, and Android issue (OS or corrupted OS) or a Rogers (cell provider) issue or a Roaming (cell provider) issue.
I am hoping someone can enlighten me on this behaviour.
Thanks in advance.
MGS
Click to expand...
Click to collapse
I guess i am having the reverse effect to your problem, my data roaming keeps switching off.
With data roaming enabled, and network selection on automatic. Whenever I am in a no signal area with my home network provider, the phone should automatically roam on a partner network for mobile network and data network. (I can confirm this works when tested on a few Samsung phones). However on my HTC, the mobile network roaming works (calls and text) but data roaming does not work. It connects momentarily then disconnects and stays disconnected and wont re-enable until a reboot. If i manually select a network (either home network or roaming network) and then restart the phone, the mobile data will stay enabled. But as soon as there is a switch between home or roaming network then the data disconnects and cant reconnect until the next reboot.
I was wondering if this could be a hardware limitation or software limitation.
vicyang85 said:
I guess i am having the reverse effect to your problem, my data roaming keeps switching off.
With data roaming enabled, and network selection on automatic. Whenever I am in a no signal area with my home network provider, the phone should automatically roam on a partner network for mobile network and data network. (I can confirm this works when tested on a few Samsung phones). However on my HTC, the mobile network roaming works (calls and text) but data roaming does not work. It connects momentarily then disconnects and stays disconnected and wont re-enable until a reboot. If i manually select a network (either home network or roaming network) and then restart the phone, the mobile data will stay enabled. But as soon as there is a switch between home or roaming network then the data disconnects and cant reconnect until the next reboot.
I was wondering if this could be a hardware limitation or software limitation.
Click to expand...
Click to collapse
I personally don't think it is a hardware issue, although it may be a software bug and an issue with the roaming provider. I believe that the data roaming setting gets "reset" once the phone mobile data setting is turned back on on a foreign network. I think that the HTC "sees" a foreign network and does not know what to do so it either gets the setting from the roaming provider or just defaults to a set setting.
In my case, I had lots of support calls with Rogers and according to them, my data roaming settings are probably resetting based on the roaming provider when the mobile data setting is turned back on. I actually video recorded what happens and sent it to Rogers when I was roaming. Once they saw it, they told me that any unintentional roaming charges will be credited back.
They did not tell me if it was a software issue or a roaming issue. However, I also tried the same setting using an old iPhone4S and a Samsung Galaxy S3 and both worked fine under the same conditions. That is, the settings were retained.
Since I am on UPC HU, a MVNO (Mobile Virtual Network Operator) on the Vodafone network here in the Hungary, I need to switch roaming on to be able to use data and next to it I constantly see an small R next to my signal bars.
How do I get rid of the roaming signal within the country?
Thx
I am travelling with active roaming service with Airtel .
Was able to Latch in Brussels but as soon as reached in Latvia unable to connect to any network
Did all experiments of manual selection and restart and network reset.
Airtel customer service says all ok from their side.
Checked my phone says network not locked
Sim card works perfect in iPhone.
PLS HELP URGENT
Turn on the mobile data roaming option under Network and try keep your network under automatic
Did both of that
Still no success.
In that case turn off 'Choose automatically' in Wireless & networks -> Mobile network -> Carrier. See what networks your phone can find and try to connect to the same one that works with the other phone.