Hello,
I'm trying to unlock my payton's bootloader with zero succes so far. And now I think why that can be...
In another thread I read about linking it and then unlinking it with your Lenovo ID, so that's what I did.
The reason I'm posting this thread is that when I linked it, and went to the "My stuff" section in the unlock website, a new device appeared, with the exact same IMEI as my phone, but a completely different model. It appears as a Moto G5s Plus. And another weird thing is that if I look for that IMEI number in other sites, it says the same, that my phone is a G5s plus.
Also, when I try to manually add the device to "My stuff", it says the IMEI is not recognized.
If it's of any use, I bought the phone secondhand, but I'm sure it wasn't bought with a carrier. My cid is 0x0000. IMEI: 356524080229320
Has anyone a clue of what's going on? And what can I do to solve this?
Related
First post! - joined at first to read posts but now have one of my own mixed with a number of questions.
I recently picked up a used Moto X from Craiglist and the guy claimed it is an unlocked T-Mobile version with an already unlocked bootloader. The whole point of this purchase was so I could experiment and learn more about what goes on with phones.
How can I verify that the guy is really telling me the truth about the version? I used imei.info and it told me it was an XT1055. However, swappa.com told me it was XT1053. I saw on some post here that XT1053 matches the T-Mobile/Dev version which would make sense with what the Craigslist guy told me. Both sites claim it is not 100% accurate so how else can I verify actual version? There is no logo of T-Mobile on the back of this device. Is there some serial number lookup database?
This led me to wonder if it's possible to flash different software variants onto this phone? In theory, could I download the images for an ATT variant and flash them onto my supposed T-Mobile version? Apart from the potential of overwriting the unlocked bootloader and preventing me from downgrading versions (from the other posts that I've read here), would the phone work assuming my SIM/network is ATT? The IMEI would remain the same, right? How much of the underlying hardware configuration is tied to version of the software that I flash onto the phone?
Could the guy have purchased this phone to whatever carrier XT1055 matches to - rooted or unlocked the bootloader, and flashed the XT1053 images?
At this point, using mfastboot I was able to verify that the bootloader was unlocked but went ahead and performed the same process on Moto's site anyway (and this seemed to work - did this for experimenting). I then downloaded TMO_RETAIL_XT1053_4.4.3-KXA21.12-L1.21_MR4_CFC to reflash onto the phone. This whole process might have seemed redundant but I just wanted to ensure the used phone that I had purchased matched a stock set of images (minus the unlocked bootloader).
Thanks! Apologies in advance if there was another similar post - I tried searching but maybe not hard enough.
klxavier said:
First post! - joined at first to read posts but now have one of my own mixed with a number of questions.
I recently picked up a used Moto X from Craiglist and the guy claimed it is an unlocked T-Mobile version with an already unlocked bootloader. The whole point of this purchase was so I could experiment and learn more about what goes on with phones.
How can I verify that the guy is really telling me the truth about the version? I used imei.info and it told me it was an XT1055. However, swappa.com told me it was XT1053. I saw on some post here that XT1053 matches the T-Mobile/Dev version which would make sense with what the Craigslist guy told me. Both sites claim it is not 100% accurate so how else can I verify actual version? There is no logo of T-Mobile on the back of this device. Is there some serial number lookup database?
This led me to wonder if it's possible to flash different software variants onto this phone? In theory, could I download the images for an ATT variant and flash them onto my supposed T-Mobile version? Apart from the potential of overwriting the unlocked bootloader and preventing me from downgrading versions (from the other posts that I've read here), would the phone work assuming my SIM/network is ATT? The IMEI would remain the same, right? How much of the underlying hardware configuration is tied to version of the software that I flash onto the phone?
Could the guy have purchased this phone to whatever carrier XT1055 matches to - rooted or unlocked the bootloader, and flashed the XT1053 images?
At this point, using mfastboot I was able to verify that the bootloader was unlocked but went ahead and performed the same process on Moto's site anyway (and this seemed to work - did this for experimenting). I then downloaded TMO_RETAIL_XT1053_4.4.3-KXA21.12-L1.21_MR4_CFC to reflash onto the phone. This whole process might have seemed redundant but I just wanted to ensure the used phone that I had purchased matched a stock set of images (minus the unlocked bootloader).
Thanks! Apologies in advance if there was another similar post - I tried searching but maybe not hard enough.
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If you are using a SIM in it, it is NOT an XT1055 - those are sim-locked.
You probably have a real XT1053.
There is absolutely NO REASON to ever flash another carrier's firmware. It's dangerous and you gain nothing. Stick with your proper firmware - you can already use it on any carrier you wish.
P.S. Look on the bottom of the back of the phone. In TINY print should be the model number...
Thanks! I did not notice that tiny print - it seems to fade out with the glare in normal lighting conditions.
samwathegreat said:
If you are using a SIM in it, it is NOT an XT1055 - those are sim-locked.
You probably have a real XT1053.
There is absolutely NO REASON to ever flash another carrier's firmware. It's dangerous and you gain nothing. Stick with your proper firmware - you can already use it on any carrier you wish.
P.S. Look on the bottom of the back of the phone. In TINY print should be the model number...
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klxavier said:
Thanks! I did not notice that tiny print - it seems to fade out with the glare in normal lighting conditions.
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Same, I did not notice it on a white back. Also if it says Developer Edition on the back then it is most likely a 1053 also.
I just purchased a Moto X Developer Edition (Verizon) directly from Motorola, and I'm attempting to unlock the bootloader, but at this point I can't even get an unlock code. I followed the instructions and used fastbook to get the unlock data from the phone. I copied and pasted (several times) to the Moto website, but when I click the "Can my device be unlocked?" button, I get a dialog box that says "your device does not qualify for bootloader unlocking". It's the Dev Edition, so this should not be the case.
The box that the phone came in says XT1060DEV and the phone has Developer Edition stamped on the back. When I look at the About information on the phone, should I seen any indication in there that it's a DE version? The Model Number field just says Moto X.
Has anybody else had this problem?
Thanks.
Wrong device threads. This is for the new moto x, there is no Verizon Dev edition.
Sent from my XT1096 using XDA Free mobile app
I think you want to post this in the original Moto X section (not the 2014).
However, I used to visit that section and can offer one thought: I have seen reports of this before, and it came from Motorola's website not being updated with your device's IMEI. Give it a few days and it should work.
While you wait, just make sure you're typing the IMEI correctly (use 0 not O for example).
If it still won't work after a few days, then call Motorola.
indygeek said:
I just purchased a Moto X Developer Edition (Verizon) directly from Motorola, and I'm attempting to unlock the bootloader, but at this point I can't even get an unlock code. I followed the instructions and used fastbook to get the unlock data from the phone. I copied and pasted (several times) to the Moto website, but when I click the "Can my device be unlocked?" button, I get a dialog box that says "your device does not qualify for bootloader unlocking". It's the Dev Edition, so this should not be the case.
The box that the phone came in says XT1060DEV and the phone has Developer Edition stamped on the back. When I look at the About information on the phone, should I seen any indication in there that it's a DE version? The Model Number field just says Moto X.
Has anybody else had this problem?
Thanks.
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Click to collapse
indygeek said:
I just purchased a Moto X Developer Edition (Verizon) directly from Motorola, and I'm attempting to unlock the bootloader, but at this point I can't even get an unlock code. I followed the instructions and used fastbook to get the unlock data from the phone. I copied and pasted (several times) to the Moto website, but when I click the "Can my device be unlocked?" button, I get a dialog box that says "your device does not qualify for bootloader unlocking". It's the Dev Edition, so this should not be the case.
The box that the phone came in says XT1060DEV and the phone has Developer Edition stamped on the back. When I look at the About information on the phone, should I seen any indication in there that it's a DE version? The Model Number field just says Moto X.
Has anybody else had this problem?
Thanks.
Click to expand...
Click to collapse
Are you pasting in JUST the code in one lone line like it says and removing the bits of code it tells you to remove?
Hi. I have the Moto X xt1058 (AT&T) and I bought the code on 2 different pages. In one them they gave me 2 codes to try and when I tried to put the codes the phone showed an error to unlock the network and then in the other page they gave me the same 2 codes. I've reseted the phone and it keeps showing me the same error when I try to unlock it.
I have android system 4.4.4 stock.
Taling said:
Hi. I have the Moto X xt1058 (AT&T) and I bought the code on 2 different pages. In one them they gave me 2 codes to try and when I tried to put the codes the phone showed an error to unlock the network and then in the other page they gave me the same 2 codes. I've reseted the phone and it keeps showing me the same error when I try to unlock it.
I have android system 4.4.4 stock.
Click to expand...
Click to collapse
I thought AT&T unlocked phones if you requested it due to that law that was put into effect for global capable phones?
I don't know how to do that process and I have another moto X from AT&T which I unlocked by buying the unlock code on a page.
very often its not working because custom ROM or custom baseband flashed, so please make sure that your phone is completely stock
its completely i updated by OTA to 4.4.4
First, you can try -> https://www.att.com/deviceunlock/?#/ it appears by the conditions that even NON-ATT customers can request the SIM/Carrier unlock code now.
Also, there was discussion about some SIM or Carrier Unlock codes not working on devices with a particular series of IMEI numbers... I don't know the specifics because I don't have an ATT X. See -> http://forum.xda-developers.com/moto-x/general/sim-unlock-moto-x-gens-t3011662 and start around Post #21 for more details, and more importantly post #31 of that thread for a possible resolution.
And be careful, I'm not sure how many attempts you get to enter the SIM/Carrier unlock code.
i try here https://www.att.com/deviceunlock/?#/ but dont work cuz said me: "Error: We found no record of the IMEI Number you entered. Check your device's 15-digit IMEI Number by dialing *#06# (errorCode.ULP2003)"
i bought another unlock code on ebay... i will try again
Taling said:
i try here https://www.att.com/deviceunlock/?#/ but dont work cuz said me: "Error: We found no record of the IMEI Number you entered. Check your device's 15-digit IMEI Number by dialing *#06# (errorCode.ULP2003)"
i bought another unlock code on ebay... i will try again
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What are the first 5 digits of the IMEI? Is it 35321? If so, did you see -> http://forum.xda-developers.com/showpost.php?p=60680211&postcount=31
Yes, is 35321 but i have other Moto X start 35321 and i can unlock, but this one i cant do it....
Taling said:
Yes, is 35321 but i have other Moto X start 35321 and i can unlock, but this one i cant do it....
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Click to collapse
And that is why I pointed you to that post... it is another forum member explaining the exact situation you are having, and how he resolved it. (FOR FREE)
Its worth a try... if you would only take a few minutes to read the discussion, and that post.
Saythis said:
I thought AT&T unlocked phones if you requested it due to that law that was put into effect for global capable phones?
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Click to collapse
That's SIM unlock, not bootloader.
There's no official support from anyone on either side, AT&T or Motorola, for unlocking the bootloader on the XT1058. In fact if you call them and ask, they'll just tell you "no".
Furthermore, even senior developers for the platform like jcase have said that unlocking the bootloader on the XT1058 running KitKat 4.4.4 is more-or-less impossible (at the moment).
DarkWolffe said:
That's SIM unlock, not bootloader.
There's no official support from anyone on either side, AT&T or Motorola, for unlocking the bootloader on the XT1058. In fact if you call them and ask, they'll just tell you "no".
Furthermore, even senior developers for the platform like jcase have said that unlocking the bootloader on the XT1058 running KitKat 4.4.4 is more-or-less impossible (at the moment).
Click to expand...
Click to collapse
The OP was asking about SIM Unlocking (or carrier unlocking)... notice the BOLD/Italic I added to the following quote...
Taling said:
Hi. I have the Moto X xt1058 (AT&T) and I bought the code on 2 different pages. In one them they gave me 2 codes to try and when I tried to put the codes the phone showed an error to unlock the network and then in the other page they gave me the same 2 codes. I've reseted the phone and it keeps showing me the same error when I try to unlock it.
Click to expand...
Click to collapse
Yes i order another unlock code and all web page send me the sames code that i used :l
Taling said:
Yes i order another unlock code and all web page send me the sames code that i used :l
Click to expand...
Click to collapse
PLEASE READ -> http://forum.xda-developers.com/showpost.php?p=60680211&postcount=31 and follow what is described there (email to the address listed)... Make sure you ask for SIM Unlock aka Network Unlock... and don't just say "unlock"
Let us know how you make out.
i read that and i send a email to [email protected] and they said me cant help me :l
Taling said:
i read that and i send a email to [email protected] and they said me cant help me :l
Click to expand...
Click to collapse
Was your subject line ATTN: Donald Hicks - Global Leader Service Operations as stated in that post?
Did HE reply? or someone from Moto support? Did they explain why they can't help?
This:
Hello Starling,
Thank you for contacting Motorola. Unfortunately, as SIM issues are largely carrier-related, the spectrum of assistance we have to offer on the manufacturer's side of things is rather limited. When trying to use the subsidy unlock code to unlock your device, are you trying this with the new SIM card or the old one in your device? You should input the subsidy unlock code with the new SIM card if you have not already done so and try it again. If you have reset the device and you're still experiencing the issue, you will likely need to contact AT&T about this issue and they can look into things more fully on their end. The IMEI of your device shows as valid in our system, so if AT&T is having an issue with it, that would be on their end and you would also need to contact them about that. If you would be more comfortable with it, either a member of our tech support team or myself could reach out to you and make a conference call with AT&T to get this resolved for you as well.
Please let me know how you would like to proceed and I will assist you to the best of my ability.
Thank you for choosing Motorola and have a great day!
Cas
Motorola Mobility
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Taling said:
This:
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I would take them up on their offer in the final sentence of the first paragraph... To have a member of Moto support reach out to you and make a conference call with AT&T to get this resolved.
KidJoe said:
The OP was asking about SIM Unlocking (or carrier unlocking)... notice the BOLD/Italic I added to the following quote...
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Click to collapse
Whoops! Sorry about that, I guess my eyes skipped over that bit.
In that case, yeah! You should be able to grab it from AT&T's website or by calling in and asking about it.
I spoke with ATT and Motorola Agent and NOTHING.!
Motorola only help me to contact with ATT and they said me... "We cant help you with that, sorry"
So i bought an at&t XT1097 from ebay and it came with sim locked, i tried to unlock it with no succes via at&t because they told me the imei was not in their database.
After looking at the imei displayed on the box i found out it wasnt the same displaying at the phone (i checked this imei and this was the original imei). So now what should i do? I have my moto x rooted and bootloader unlocked still i dont know if i should just return the phone since i live in Chile and bought on the USA, or try to upload the correct imei.
well as far as i know if it was att variant, then bootloader should not be unlocked, as att isnt allowing it, your device seems too be from a diffrent carrier, i guess xt1097 is not only own by att, retail ca, retail brazil and many others carriers also use xt1097. search by the imei might be you find something help full, and also check sim tray, it contains the original imei also.. you can also check imei from bootloader, just boot into bootloader and press volume down and select barcodes from the menu by pressing volume up. last thing you can do is RMA
It IS an at&t variant, i just unlocked the bootloader via sunshine. The sim tray doesnt contain the imei either and in the bootloader barcodes it shows the IMEI that im unable to unlock.
What is RMA?
Patopa said:
It IS an at&t variant, i just unlocked the bootloader via sunshine. The sim tray doesnt contain the imei either and in the bootloader barcodes it shows the IMEI that im unable to unlock.
What is RMA?
Click to expand...
Click to collapse
The barcode imei is what the real imei is.. Box imei might be different, so if you have unlockbootloader and imei is not on database have you tried 3rd party unlock providers? I got mine in 3$ from unlockbase.. Give it a try.
Ive tried to unlock it via 3rd party, where most of them refunded me claiming that they couldnt get the unlock code. Its all so weird since now at&t says i cant ask for the unlock code since its attached to an account (previously they said it wasnt from at&t), and now i asked for the owner to try and get me the code.
I really hope i can get the code, im using a really bad phone right now.
Thanks for the help!
Seems suspicious. Is it possible the phone is stolen and has had the IMEI changed?
Ok so what I thought was a unolocked z3 play, was indeed a flashed sprint phone. So when I reset it, I lost the ability to use my verizon sim.
I had just bought it from Amazon and might return it, but it's brand new and if someone can give me a pretty thorough guide I might be able to avoid returning it.
It is a model XT1929-3 type M356A. In the settings it says the device is locked to sprint, and "about phone" says the software variant is Sprint, and the software channel says sprint also. It's one of the phones with call plus on it. It's on Android 9 July 1 2020 patch and the baseband says BECKHAM_NA_CUST
From my reading I would have to flash the ROM to something like USC XT1929-4 or the like with fast boot, correct? How exactly do I do that? I can follow directions very well even without pics(but they are nice), but I don't do command prompt often- this took me forever to "type", but I recently got my two new Fire HD tablets debloated and I have hope I can do this.... I already have the USC BECKHAM rom from lolinet I mentioned above and have enabled dev options and flipped the OEM UNLOCKING switch that says it allows the bootloader to be unlocked, but all this seems a bit daunting, so please help an old guy out.