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Been having this issue for a couple weeks now, the playstore works fine with the factory version of 5.1.x but when it automatically updates to 5.3.6 I get the error DF-DFERH-01. I've googled around and found many people having the problem over the years with various fixes. However there seems to have been a flare up recently, especially for people with HTC One M7/M8.
The following link has several fixes, but none of them stick for me and a few others.
Edit: I can't link yet, search google for DF-DFERH-01 - the wikitechsolutions website is the one I'm specifically referencing, however all websites I've visited have the same fixes that don't work.
First you have to go to Settings > Applications > Manage applications
Once here you go to the "All" tab.
Seek the Google Play Store app and press "Clear Data" button.
Then look for "Google Services Framework" or "Google Service Framework" application and do the same.
Then restart the phone, wait a minute and ready.
Click to expand...
Click to collapse
I even did a factory restore, once the Play Store updated it gave me the DF-DFERH-01 error again.
Anyone else having this issue?
I've been having the same problem no matter what rom I'm on.
THADDIUS25 said:
I've been having the same problem no matter what rom I'm on.
Click to expand...
Click to collapse
Misery loves company I guess, hopefully a solution will come forward for those of us that can't do anything to fix it.
Same Problem
I have been having the exact same problem, and tried those temporary solutions. It is very frustrating.
In fact I did a factory default reset, and it didn't work.
same problem here. play store only works briefly after I force stop and uninstall updates. but as soon as it auto-updates itself, I get the error again.
I was having same problem until 2 days ago. Im running nusenseven v3 and 2 days ago I flashed santods sprint patch so I could update my prl and profile and it seems to have fixed the playstore error for me too. Unless its just a coincidence, but it might be worth a try for anyone else that is as frustrated with playstore as I was.
sent from your moms house
mcarswell said:
same problem here. play store only works briefly after I force stop and uninstall updates. but as soon as it auto-updates itself, I get the error again.
Click to expand...
Click to collapse
janke438 said:
I was having same problem until 2 days ago. Im running nusenseven v3 and 2 days ago I flashed santods sprint patch so I could update my prl and profile and it seems to have fixed the playstore error for me too. Unless its just a coincidence, but it might be worth a try for anyone else that is as frustrated with playstore as I was.
sent from your moms house
Click to expand...
Click to collapse
xcountry02 said:
I have been having the exact same problem, and tried those temporary solutions. It is very frustrating.
In fact I did a factory default reset, and it didn't work.
Click to expand...
Click to collapse
THADDIUS25 said:
I've been having the same problem no matter what rom I'm on.
Click to expand...
Click to collapse
My version downgraded (by itself) to 5.3.6 which is a March 11th build (according to apk mirror website) and it works again, has been for about 15 hours.
How bout you guys?
toddf2p said:
My version downgraded (by itself) to 5.3.6 which is a March 11th build (according to apk mirror website) and it works again, has been for about 15 hours.
How bout you guys?
Click to expand...
Click to collapse
yep, 5.3.6 is working for me also.
Installed Apple Music and it has been working fine since launch until recently. At launch it will just crash in about a second. I've tried clearing cache and data, reinstalled, and rebooted the phone to no success.
Anyone else has/had any issues with this?
neolionhart said:
Installed Apple Music and it has been working fine since launch until recently. At launch it will just crash in about a second. I've tried clearing cache and data, reinstalled, and rebooted the phone to no success.
Anyone else has/had any issues with this?
Click to expand...
Click to collapse
It's working ok for me so might be a firmware issue on the phone
lisnalee said:
It's working ok for me so might be a firmware issue on the phone
Click to expand...
Click to collapse
Thanks for the reply. My device is CLT-L09 UK model on EE and it's been the same firmware since launch with no updates. Like I said, it was working fine up until recently.
neolionhart said:
Thanks for the reply. My device is CLT-L09 UK model on EE and it's been the same firmware since launch with no updates. Like I said, it was working fine up until recently.
Click to expand...
Click to collapse
Exact same setup for me so that's not much help for you unfortunately!
neolionhart said:
Installed Apple Music and it has been working fine since launch until recently. At launch it will just crash in about a second. I've tried clearing cache and data, reinstalled, and rebooted the phone to no success.
Anyone else has/had any issues with this?
Click to expand...
Click to collapse
I have the exact same problem. Switched from an iPhone to Huawei P20 Pro. Apple Music was fine for a week and since yesterday it keeps crashing. Installed old version APKs, tried cleaning everything, even resetting the phone to factory settings although there were no firmware updates. Literally tried everything and no luck.
And that's just one of the issues I am having. Some SMS messages won't show up in the default messaging app, notifications won't show on lockscreen. Some strange OS hiccups happening all the time. The whole office here tried to enable the notification content on the lockscreen - we know where the option is - but it just doesn't work. The SMS isssue is beyond Huawei support and carrier support. And hey, we are phone reviewers, we know stuff FFS...
Anyway, joining the wagon with Apple Music crashing and hoping for some resolution.
Me too, signed up to a free 3 months a few days ago. Working well yesterday, since this morning I can't open the app.
I've uninstalled/reinstalled, cleared cache/data and nothing. EE handset too. Although didn't use the 6 months free offer from EE. I'll use that when my 3 month one expires.
Sent from my CLT-L09 using Tapatalk
Out of interest, if your having the apple music crash, do you also have the issue with Google maps? I have both! Starting to wonder if the problems are linked and I need to go for a replacement handset.
Sent from my CLT-L09 using Tapatalk
I don't have other apps crashing, just Apple Music. Used Google Maps this morning.
Also I used AM on lots of Android devices, this is the first one where it completely stopped working.
I'm using the EE 6 MTH trial and both apple music and Google maps are still working fine for me.
It could be a simple phone setting or another app conflicting with it.
lisnalee said:
I'm using the EE 6 MTH trial and both apple music and Google maps are still working fine for me.
It could be a simple phone setting or another app conflicting with it.
Click to expand...
Click to collapse
It could, but nothing is fixed even after factory reset. It just happened in a slow day with no new installed apps or updates (I have just 8 apps anyway). Tried everything already. It's like it's an hardware issue...
eomero said:
It could, but nothing is fixed even after factory reset. It just happened in a slow day with no new installed apps or updates (I have just 8 apps anyway). Tried everything already. It's like it's an hardware issue...
Click to expand...
Click to collapse
Be worth checking with others and compare apps to see if it's that.
I installed an app similar to geekbench and it's stopped my pixel XL from switching on with the power button, i had to hard reset it to bootloader menu every time to get it going. Took some head scratching to narrow it down. Once app removed the phone was as good as new again
lisnalee said:
Be worth checking with others and compare apps to see if it's that.
I installed an app similar to geekbench and it's stopped my pixel XL from switching on with the power button, i had to hard reset it to bootloader menu every time to get it going. Took some head scratching to narrow it down. Once app removed the phone was as good as new again
Click to expand...
Click to collapse
Yes. Although on a fresh install - I just download AM and that's it - it keeps doing it. I am now thinking of some carrier+phone related issue and will try by downgrading the carrier services, or switching SIMs...
eomero said:
Yes. Although on a fresh install - I just download AM and that's it - it keeps doing it. I am now thinking of some carrier+phone related issue and will try by downgrading the carrier services, or switching SIMs...
Click to expand...
Click to collapse
Try going to settings, battery, app launch and set am to manual. Clear the cache etc and see if it helps. That's what mine is set to
It's a problem with Google play services. If you uninstall, then update again it will work again.
You're right, thank you. Just cleared data from Google play services and it's working again!
Sent from my CLT-L09 using Tapatalk
Kerchant said:
It's a problem with Google play services. If you uninstall, then update again it will work again.
Click to expand...
Click to collapse
Thanks!!! Fixed it.
Happened again yesterday. Google play services issue again but wiping data means I have to set up Google pay from scratch every time. Quite annoying.
Sent from my CLT-L09 using Tapatalk
I've started having this problem now as well, so somethings not right.
Had the same issue. Deleted Google Play Services data and cache and it worked again.
hkoornhof said:
Had the same issue. Deleted Google Play Services data and cache and it worked again.
Click to expand...
Click to collapse
Yea, that fixed it for me yesterday. It's only temporary though - started crashing again today.
Hello
I did see a similar thread but I don't think it answers my issue. Basically nfc works to pair headphones etc. But when I try to use Google pay nothing happens when j touch the phone to a terminal. No sounds no vibrations. I installed Google play services beta, re installed Google pay and still nothing. My phone model is : CLT-L09 and this is in regards to the UK region with a UK card. Everything is installed properly.
Thank you
i know nfc payments work as i've used it numerous times, but you must have phone unlocked to make the payment
Thank you
I have tried with the phone unlocked - nothing happened still I am afraid. The phone does not even respond when touching a terminal.
I just tried using it with something else NFC as well and it worked just fine again - really curious why this is happening haha
evak2979 said:
I just tried using it with something else NFC as well and it worked just fine again - really curious why this is happening haha
Click to expand...
Click to collapse
Are you rooted?
colthekid said:
Are you rooted?
Click to expand...
Click to collapse
No, no root. Safety net passes. Play store safety checked - it's funny, it just doesn't do anything when I put it to the terminal. Doesn't react at all. Everything else nfc works.
evak2979 said:
No, no root. Safety net passes. Play store safety checked - it's funny, it just doesn't do anything when I put it to the terminal. Doesn't react at all. Everything else nfc works.
Click to expand...
Click to collapse
Settings, Device Connection, NFC, Default Payment App? Should say Google Pay
Other than that, clear the data and try again. Leave the Play beta program, go back to normal google services (uninstall updates). Factory reset as last resort. Don't know otherwise i'm afraid!
colthekid said:
Settings, Device Connection, NFC, Default Payment App? Should say Google Pay
Other than that, clear the data and try again. Leave the Play beta program, go back to normal google services (uninstall updates). Factory reset as last resort. Don't know otherwise i'm afraid!
Click to expand...
Click to collapse
Yes, it's google pay. Uninstalled/Reinstalled. I just tried a wipe cache partition - but have no terminal to test it.
Should I factory reset, do you have a good backup/restore app suggestion so that I won't go through the hassle of removing bloat/adding my apps again?
Tons of thanks for the help.
evak2979 said:
Yes, it's google pay. Uninstalled/Reinstalled. I just tried a wipe cache partition - but have no terminal to test it.
Should I factory reset, do you have a good backup/restore app suggestion so that I won't go through the hassle of removing bloat/adding my apps again?
Tons of thanks for the help.
Click to expand...
Click to collapse
I've always used Titanium Backup, but it needs root, most if not all of the similar apps do. Think Google Play does back up stuff for you automatically, but I've never really used it. Otherwise you can backup/restore via HiSuite on your PC, takes ages, but does work. I'd reset as last resort though, uninstall updates & clear data etc for all the google apps first...just in case!
Tried factory reset, still nothing
I had similar issue with the Barclaycard app and had to go through and disable all the power management settings for the app. Now it works fine.
Would also be worth trying to make a payment when the app is open.
Haven't tried Google Pay yet
evak2979 said:
Hello
I did see a similar thread but I don't think it answers my issue. Basically nfc works to pair headphones etc. But when I try to use Google pay nothing happens when j touch the phone to a terminal. No sounds no vibrations. I installed Google play services beta, re installed Google pay and still nothing. My phone model is : CLT-L09 and this is in regards to the UK region with a UK card. Everything is installed properly.
Thank you
Click to expand...
Click to collapse
Go to nfc, default payment app and select google pay as the defalut
telsims said:
I had similar issue with the Barclaycard app and had to go through and disable all the power management settings for the app. Now it works fine.
Would also be worth trying to make a payment when the app is open.
Haven't tried Google Pay yet
Click to expand...
Click to collapse
THanks for that tip.
I tried that - still nothing
I would like to report my problem solved !
Someone suggested I ask Vodafone UK to give me a new sim card, and that the solution worked for him when facing the same problem.
I was very skeptical as to why or how a new SIM would allow payment services to work, but hey. It did? I was able to use Google Pay right after installing my new simcard.
In case anyone in the UK has this issue and they are using an old style NFC sim card, replacing it with a new non-NFC one may solve this issue. Thanks !
still have the same issue i cant seem to add my card anymore t set up but on my razer phone 2 its fine
I've added PayPal and my Creditcard, both are not working but worked fine on my Pixel 2 XL.
It says: "phone moved too fast" but even if I lay it down on the terminal and not even touched it, the error appears.
Someone can relate? Any advice?
Nope, mine is super sensitive
I have a similar experience. Transferred my three cards from Pixel 4 XL and all of them refuse to authorise a payment on the Pixel 5, despite setting up with no issue. Three issuers (Amex/Nationwide/John Lewis Partnership) and I've tried at least 6 vendors. Just get the "That didn't work" message. Something odd is going on.
darkinformer said:
I have a similar experience. Transferred my three cards from Pixel 4 XL and all of them refuse to authorise a payment on the Pixel 5, despite setting up with no issue. Three issuers (Amex/Nationwide/John Lewis Partnership) and I've tried at least 6 vendors. Just get the "That didn't work" message. Something odd is going on.
Click to expand...
Click to collapse
Update: Have undertaken a full factory reset today and rebuilt the phone without copying across anything from my previous device via cable. Can confirm Google Pay is now functioning correctly.
mine is not working but I dont want to factory reset the device
Same - worked fine on my 2XL, none of my cards (from 2 different banks) working on the 5, just comes up with the "that didn't work - try another card" error, so obviously NFC is fine. Have removed the cards and re-added but no luck so far. Next up is to roll back on Play Services (currently on beta) and see if that works. Don't particularly fancy a reset!
I also had the descibed issues when trying to pay in a store today. Had to resort to my VISA card instead. Got a "transaction failed" error, and the terminal prompted me to insert the card instead. Funny.. hopefully this is just a software issue that can be fixed.
At first I thought it was caused by my root, but I do pass SafetyNet just fine (on basic attestation).
MattSkeet said:
mine is not working but I dont want to factory reset the device
Click to expand...
Click to collapse
Maxr1998 said:
I also had the descibed issues when trying to pay in a store today. Had to resort to my VISA card instead. Got a "transaction failed" error, and the terminal prompted me to insert the card instead. Funny.. hopefully this is just a software issue that can be fixed.
At first I thought it was caused by my root, but I do pass SafetyNet just fine (on basic attestation).
Click to expand...
Click to collapse
Mine now seems to work after rolling back to the non-beta Google Play Services - I did this through the Play Store.
I wouldn't be too surprised if it might have just been clearing Play Services cache/data (which I assume also happened when I rolled back) so maybe try that first!
Did you unsubscribed from beta or just installed?
alastor2004 said:
Mine now seems to work after rolling back to the non-beta Google Play Services - I did this through the Play Store.
I wouldn't be too surprised if it might have just been clearing Play Services cache/data (which I assume also happened when I rolled back) so maybe try that first!
Click to expand...
Click to collapse
Yeah, doing the clear cache and data is probably the first thing I'd try. That has fixed several issues for me over the years on several different apps.
Hi all, hi @alastor2004,
Would you mind to share which "stable" version of Google Pay Services you are on NOW after downgrade?
alastor2004 said:
Mine now seems to work after rolling back to the non-beta Google Play Services - I did this through the Play Store.
I wouldn't be too surprised if it might have just been clearing Play Services cache/data (which I assume also happened when I rolled back) so maybe try that first!
Click to expand...
Click to collapse
My setup of the device was from scratch so I don't think it's a matter of restauration of some backup but I was in the Play Services beta program. I opted out but didn't get any notification about application downgrading back to stable release. My current version of Play Services is v. 20.39.15 (150400-335085612).
Thanks.
L.
GP not working on the P5 is a known issue. Sometimes factory reset works and sometimes not. An update will be coming soon according to Google.
bobby janow said:
An update will be coming soon according to Google.
Click to expand...
Click to collapse
Do you have a source for this information?
ademmer said:
Do you have a source for this information?
Click to expand...
Click to collapse
Here's one: https://www.androidpolice.com/2020/...ecting-phones-from-google-oneplus-and-others/
And another: https://9to5google.com/2020/10/26/some-pixel-5-owners-cant-make-nfc-payments-with-google-pay/
bobby janow said:
Here's one: https://www.androidpolice.com/2020/...ecting-phones-from-google-oneplus-and-others/
And another: https://9to5google.com/2020/10/26/some-pixel-5-owners-cant-make-nfc-payments-with-google-pay/
Click to expand...
Click to collapse
Sure, but I didn't mean a source for the issue (which I am facing myself) but a source that Google is working on a near fix.
ademmer said:
Sure, but I didn't mean a source for the issue (which I am facing myself) but a source that Google is working on a near fix.
Click to expand...
Click to collapse
Bottom of the 9-5 link
Lots of stuff on Reddit too.
bobby janow said:
Bottom of the 9-5 link
Lots of stuff on Reddit too.
Click to expand...
Click to collapse
I do not quite get it. I asked for a proof that Google is already working on the issue. The 9-5 link you provided sais on bottom: "We have reached out to Google for a comment on the issues that some are facing, and will update should we receive an official response."
Means: No official response from Google yet and no confirmation that anyone is already working on a fix. Or am I mistaken?
ademmer said:
I do not quite get it. I asked for a proof that Google is already working on the issue. The 9-5 link you provided sais on bottom: "We have reached out to Google for a comment on the issues that some are facing, and will update should we receive an official response."
Means: No official response from Google yet and no confirmation that anyone is already working on a fix. Or am I mistaken?
Click to expand...
Click to collapse
I was just trying to help you get started. Figure it out yourself.
I had the issue but i removed my card and re-added. its been ok so far
bobby janow said:
I was just trying to help you get started. Figure it out yourself.
Click to expand...
Click to collapse
Wholly jabber Jaws Batman, The peep was only asking for the correct info.
Sent from my Pixel 3a XL using Tapatalk
I got my P40 Pro Plus yesterday, pretty flawless install of GMS on the factory .137 firmware. Google Maps is now installed and it kept shutting down, but I was able to get a longer time in between oncr to download a map of a selected area. Afterward and about three restarts of the phone later it worked. All except for voice assistance. The voices is there, as I did a test, but there are no prompts. Has anyone been able to fix this and get the prompts?
Fujimens said:
I got my P40 Pro Plus yesterday, pretty flawless install of GMS on the factory .137 firmware. Google Maps is now installed and it kept shutting down, but I was able to get a longer time in between oncr to download a map of a selected area. Afterward and about three restarts of the phone later it worked. All except for voice assistance. The voices is there, as I did a test, but there are no prompts. Has anyone been able to fix this and get the prompts?
Click to expand...
Click to collapse
I do not have this issue, my GMap / AA voice assistance working fine.
Did you try force close your map, clear cache and data, reboot ?
thomsontam said:
I do not have this issue, my GMap / AA voice assistance working fine.
Did you try force close your map, clear cache and data, reboot ?
Click to expand...
Click to collapse
Yep, a couple of times. The behavior changes, though and it's inconsistent. Right now, the app will open and function so long as I never turn wifi on. The moment wifi goes on, the app shuts off.
If you have any tips on reinstall, I'd be happy to try them out.
Fujimens said:
Yep, a couple of times. The behavior changes, though and it's inconsistent. Right now, the app will open and function so long as I never turn wifi on. The moment wifi goes on, the app shuts off.
If you have any tips on reinstall, I'd be happy to try them out.
Click to expand...
Click to collapse
Not sure you tried uninstall and reinstall before? Try boot into Recovery Mode and clear cache ?
https://www.hardreset.info/devices/huawei/huawei-p40-pro/recovery-mode/
Did you try other version of Map from APK Pure?
https://apkpure.com/search?q=Google+Map
Currently I am on 10.53.1 (#105310240)
thomsontam said:
Not sure you tried uninstall and reinstall before? Try boot into Recovery Mode and clear cache ?
https://www.hardreset.info/devices/huawei/huawei-p40-pro/recovery-mode/
Did you try other version of Map from APK Pure?
https://apkpure.com/search?q=Google+Map
Currently I am on 10.53.1 (#105310240)
Click to expand...
Click to collapse
Yes, reinstalled numerous times, also from APKPure. I reinstalled again after clearing the data and cache and it works fine now,but still no voice assistance,which others widely report as well, including in this very forum. The recovery mode thing you posted sounds sketchy. This is a brand new phone and Google Maps is widely reported throughout the internet as having broken voice assistance.
Fujimens said:
Yes, reinstalled numerous times, also from APKPure. I reinstalled again after clearing the data and cache and it works fine now,but still no voice assistance,which others widely report as well, including in this very forum. The recovery mode thing you posted sounds sketchy. This is a brand new phone and Google Maps is widely reported throughout the internet as having broken voice assistance.
Click to expand...
Click to collapse
I think I was very lucky, I got mine in early Sept which is prior to existing GMS method stopped working and near all g. apps working fine.
Fingercross my GMS will not break during firmware OTA update.
Outta nowhere it's working now, no issues. I don't get why sometimes I can't even reopen the app while on wifi to having it work perfectly.
Now to try and figure out how to fix Google Assistant.