Related
Hye guys, I searched all over the internet, couldn't find anything similar.
My Xperia Z1 was all fine today, until it suddenly turned off, and when i turn it back on, it shows the Sony Logo, boots and suddenly turns off.
I tried connecting the charger, and for the first time ever, it shows the battery logo with the amount of charge on it, and it doesn't charge, the LED doesn't light up.
I had around 50 percent battery, so i decided to flash my phone using the software updater, and it wont update, the process freezes and says unable, and now when i turn my phone on, it says some message about update failing and connect to pc.
Guys, my questions are:
1. why the hell doesnt it charge and shows up a battery with charge amount on it?
2. Why does it keeps turning off after boot?
Please help me guys, i really need it and its urgent. Im running Kitkat 4.4.4 and not rooted. Never did anything, but used it as it is. Never had previous issues.
Guys, I just flashed it using the software updater, it did flash but still it boots and dies off, and doesnt charge. Please help. Just shows the amount of battery on it.
It seems that your battery is totally empty or has hardware problem. If you have dock to charge your device use that over night and try again to boot it up.
kulvertti said:
It seems that your battery is totally empty or has hardware problem. If you have dock to charge your device use that over night and try again to boot it up.
Click to expand...
Click to collapse
Right, I will try the dock tomorrow and see, but I wonder why it shows the battery with the amount of charge in it. I still don't understand why the phone recognizes the charger but doesn't charge,
What if i replace the battery? Will it be worth doing so?
Anyone?
May I ask in where exactly it boot up? Whole OS or Sony logo or something else? Also if it show amount of battery how much it show in it?
kulvertti said:
May I ask in where exactly it boot up? Whole OS or Sony logo or something else? Also if it show amount of battery how much it show in it?
Click to expand...
Click to collapse
well, it boots up to that wave thing, u know? Sony logo comes up, then Xperia and the waves keep going on, and everything fully loads upto where the brightness level also falls to the level set and it just turns off.
The battery icon has like 8 - 10 bars, and around 5 bars were filled, but now it has like 2 bars because the battery eventually died as i tried different stuff, but it never charged,
thanu12345 said:
well, it boots up to that wave thing, u know? Sony logo comes up, then Xperia and the waves keep going on, and everything fully loads upto where the brightness level also falls to the level set and it just turns off.
The battery icon has like 8 - 10 bars, and around 5 bars were filled, but now it has like 2 bars because the battery eventually died as i tried different stuff, but it never charged,
Click to expand...
Click to collapse
You said you previous post that you successfully flash it using software updater so I think you better go to Sony service center and use your warranty.
kulvertti said:
You said you previous post that you successfully flash it using software updater so I think you better go to Sony service center and use your warranty.
Click to expand...
Click to collapse
Yes, i was able to flash it successfully,
I just bought a new Xperia Z1, I did not have warrenty for my phone here in Srilanka, plus got one of the water indicators red ages ago. I'll try give it to some repair center and get it repaired, but I still don't understand whats up with it, and why nobody else had this issue, like ever.
Thanks for all your support.
sounds like some kind of boot loops!
don`t worry bro. this issue some times happened with a bunch of reasons but always its simply fix by flashing an .FTF of stock ROM on it. so don`t worry about it and if they couldn't repair your phone come back here and tell me to help you.
I am afraid that his problem ain't the bootloop. Problem is that his device won't charge. If one have hardly any battery left flashing any ROM would be problem.
thanu12345 said:
Yes, i was able to flash it successfully,
I just bought a new Xperia Z1, I did not have warrenty for my phone here in Srilanka, plus got one of the water indicators red ages ago. I'll try give it to some repair center and get it repaired, but I still don't understand whats up with it, and why nobody else had this issue, like ever.
Thanks for all your support.
Click to expand...
Click to collapse
Hi,
did you try to hard reset your phone?? http://www.android.gs/hard-reset-xperia-z1/
kindest regards, kuzibri
kulvertti said:
I am afraid that his problem ain't the bootloop. Problem is that his device won't charge. If one have hardly any battery left flashing any ROM would be problem.
Click to expand...
Click to collapse
Exactly, because bro my phone doesn't charge. If it charges I would be able to do something with it. But when the battery is dead its gone forever probably.
I did the hard reset, flashed the phone, tried different chargers, it still doesnt CHARGE, but shows a battery icon with the battery level on it.
How are charging it, may be the USB ports are damaged, try the magnetic port or a dock
bimjunk said:
How are charging it, may be the USB ports are damaged, try the magnetic port or a dock
Click to expand...
Click to collapse
Tried both the dock and the charger, still connects and shows the battery icon with the level on it. Its so annoying because nobody has ever had this issue.
I handed it over to some repair shop and bought a new Xperia Z1. I will update you guys with the fault of the phone as soon as i can.
hey guys,
I just sent my phone to Sony Center, I gave it to a local shop and he said it seem to be a software issue, but it doesnt still work.
thanu12345 said:
Yes, i was able to flash it successfully,
I just bought a new Xperia Z1, I did not have warrenty for my phone here in Srilanka, plus got one of the water indicators red ages ago. I'll try give it to some repair center and get it repaired, but I still don't understand whats up with it, and why nobody else had this issue, like ever.
Thanks for all your support.
Click to expand...
Click to collapse
You say you had a water indicator red. I'm no expert but to me it sounds like water damage. Sometimes a phone damaged by water can take a long time to show symptoms.
Bear in mind though like I said I am not an expert
rorrism said:
You say you had a water indicator red. I'm no expert but to me it sounds like water damage. Sometimes a phone damaged by water can take a long time to show symptoms.
Bear in mind though like I said I am not an expert
Click to expand...
Click to collapse
Exactly what i thought, It might be water damage, but the stupid thing keeps turning on until it boots, and the worst thing is it shows the battery with a set of bars on it as the battery level when the charger it pluugged and no LED indication is shown.
hi
i have been using nexus 6 since 2 months. but since last 10 days it is annoying me very much. the phone is not getting charged. whenever i connect to charger, battery icon on top shows charging in progress, but in fact the phone is not even charged 1 % more even after 1 hr. when i go to the battery settings, it shows not charging. i have to switch off the phone and restart, first it worked. but now this problem became continuous. Does this problem related to mobile, charger or software i don't know. is there anyone having same problem. i am very disappointed now with nexus 6. help me in this please.
druday said:
hi
i have been using nexus 6 since 2 months. but since last 10 days it is annoying me very much. the phone is not getting charged. whenever i connect to charger, battery icon on top shows charging in progress, but in fact the phone is not even charged 1 % more even after 1 hr. when i go to the battery settings, it shows not charging. i have to switch off the phone and restart, first it worked. but now this problem became continuous. Does this problem related to mobile, charger or software i don't know. is there anyone having same problem. i am very disappointed now with nexus 6. help me in this please.
Click to expand...
Click to collapse
Problem with charging IC or with charger but the problem seems to be a charging IC problem. If it's a charging IC issue then replacing the sub-PBA will do the job
SAW_JOK3R said:
Problem with charging IC or with charger but the problem seems to be a charging IC problem. If it's a charging IC issue then replacing the sub-PBA will do the job
Click to expand...
Click to collapse
Will they do this under warenty???
druday said:
Will they do this under warenty???
Click to expand...
Click to collapse
Yes, of-course No need to worry Just go to the service center and they'll replace the sub PBA if the problem is in charging IC
Hello!
Yes, it's right. I guess it's my turn to get the sudden death of my beloved Xperia Z1.
It's dead, but I don't think it's completely dead and I'm hoping for some help from tech navy's around here and from other people who got the sudden death issue so here's what happened:
I woke up early in the morning at around 8 am and the battery was at 9% and I had no time to put it on charger because I'm in a hurry, so I said I'll put it on charger in car same as always. I use the magnetic cable that I removed from the dock (cuz my sis lost my charging cable, I have to use my magnetic one every time) and I almost always charge my phone in the car with that cable. The phone was working perfectly so I locked the screen and connected the magnetic charger and the charging light didn't come on so I wanted to check if it's charging.... and found out that it's dead (no charging LED, not turning on, no Power + Volume up vibration, no nothing) so I went back to the house and put it on my mother's charger (Micro USB) and got a red LED light as if it's charging, but it's not. still doesn't power up and everything and yes, I've tried the reset button near the SIM card, nothing wants to work.
I took it to Sony service center later that day and they said it will take 3 days because of the traffic they're having, and I have no warranty because I bought it on release which is more than a year ago. After 3 days, they told me that it's a motherboard problem and it got water damaged (while the last time I put it in water was about 2 weeks before that day, and he saw that the white thing is red) and it can't be fixed pay some money and take a new one (just phone no boxing no nothing) and I said no thanks and took the phone to another shop and he checked it and told me that he can't fix it.
I cracked open my phone and I can't see any water damage in it, everything seems to be perfectly fine. I've tried everything I could think of, everything I read on the internet, but nothing seems to work, and the pc doesn't even notice that I connected my phone, I've tried connecting it in fast boot, and flash mode, but nothing works it just keeps the red LED light on. Disconnecting the batter didn't help at all.
I called Sony service center and asked them if I can buy a motherboard from them and they said that they don't even have replacement parts for any Z series phone because they're not authorized by Sony to repair the waterproof/resistant Z series phones (The service center here isn't Sony, but it's an authorized service center by Sony) so at that point I lost hope to get it repaired.
All that happened back in January, but now that summer is here, I want to fix it somehow. But I have no clue where to start, and I'm not sure how to confirm that it's the motherboard that's damaged. is there a way to find exactly where the problem is? I have a soldering iron and everything needed to repair the phone, all I need is to know where's the problem! I can buy parts off of internet, and I will if I need to, but I'm not gonna buy a whole motherboard from ebay because I simply can't trust that motherboard.
Sorry for the lengthy post, and thanks for any help you'll give.
Regards,
~J2C
Bump
Bump?
leave your phone for a weed and try to charge it . if your phone still led light I think your battery die not your phone .
Your battery is dead, if you have taken it apart already just buy a new battery or buy a micro usb lithium battery charger from ebay and hook it up to your battery (by itself) I posted about my experience here http://forum.xda-developers.com/xperia-z1/help/red-led-flashes-charging-solution-t3141345 If you have access to voltmeter you can check the battery voltage, it is like 2.6v or there abouts. Your phone will not charge a battery this far gone.
Nz
thaiminh40 said:
leave your phone for a weed and try to charge it . if your phone still led light I think your battery die not your phone .
Click to expand...
Click to collapse
Huh? I don't get it. btw we don't have weed here in my place.
notzippy said:
Your battery is dead, if you have taken it apart already just buy a new battery or buy a micro usb lithium battery charger from ebay and hook it up to your battery (by itself) I posted about my experience here http://forum.xda-developers.com/xperia-z1/help/red-led-flashes-charging-solution-t3141345 If you have access to voltmeter you can check the battery voltage, it is like 2.6v or there abouts. Your phone will not charge a battery this far gone.
Nz
Click to expand...
Click to collapse
I don't think that the battery is dead, because:
1- I get a STABLE red light when I put it on charger or connect it to PC.
2- I've tried a method that's said to revive a dead battery on a Z1 (or Z series) and it didn't work.
3- If it was really the battery, then this should've worked! But no, When I connect the motherboard with test point properly connected, the PC just doesn't recognize the phone.
Regards,
~J2C
Just2Cause said:
I don't think that the battery is dead, because:
1- I get a STABLE red light when I put it on charger or connect it to PC.
2- I've tried a method that's said to revive a dead battery on a Z1 (or Z series) and it didn't work.
3- If it was really the battery, then this should've worked! But no, When I connect the motherboard with test point properly connected, the PC just doesn't recognize the phone.
Regards,
~J2C
Click to expand...
Click to collapse
I followed all those methods as well and none worked for me either. Measure your battery voltage with a voltmeter, it is the cheapest way to verify if the issue is battery or something else.
Nz
notzippy said:
I followed all those methods as well and none worked for me either. Measure your battery voltage with a voltmeter, it is the cheapest way to verify if the issue is battery or something else.
Nz
Click to expand...
Click to collapse
Hello!
I finally got access to a multimeter today and checked my battery's voltage and it was about 3V so I can confirm that the problem is not the battery.
It must be some kind of hardware problem, and I don't think that you really did try the test point fix and you just said yea yea bla bla YOUR BATTERY IS THE PROBLEM! No, it's not.
Any other suggestions?
Thanks!
Regards,
~J2C
3v is still to low in my opinion
Sent from my C6906 using Tapatalk
notzippy said:
3v is still to low in my opinion
Sent from my C6906 using Tapatalk
Click to expand...
Click to collapse
I've charged it, and still not working.
Bumping cuz I want my good ol' Z1 back
I've experienced a "sudden death" once, it was really scary to me.
I've flashed a custom rom, rebooted and went to bed directly without waiting "android is upgrading" or whatever.
The next day I saw that my phone was not opening. There was no red led to indicate low battery, I plugged to charger for some seconds and didn't see a red light to indicate "charging" so it was weird to me. The solution was to charge it for more than 30 minutes and afterwards it went to 1%! Maybe you should try to charge with the cable like normally and wait for a while
Source: http://support.sonymobile.com/global-en/xperiaz1/faq/I-cannot-power-on-my-device/
Hope it works! 30 minutes was so long and worrying though :silly:
TFutoMaki said:
I've experienced a "sudden death" once, it was really scary to me.
I've flashed a custom rom, rebooted and went to bed directly without waiting "android is upgrading" or whatever.
The next day I saw that my phone was not opening. There was no red led to indicate low battery, I plugged to charger for some seconds and didn't see a red light to indicate "charging" so it was weird to me. The solution was to charge it for more than 30 minutes and afterwards it went to 1%! Maybe you should try to charge with the cable like normally and wait for a while
Source: http://support.sonymobile.com/global-en/xperiaz1/faq/I-cannot-power-on-my-device/
Hope it works! 30 minutes was so long and worrying though :silly:
Click to expand...
Click to collapse
Nope!
You obviously had a dead battery, and I've already left it on charger for 2 continuous days.
I clearly have a hardware problem. Probably a dead chip as the phone died the moment I connected the magnetic charger.
Just2Cause said:
Nope!
You obviously had a dead battery, and I've already left it on charger for 2 continuous days.
I clearly have a hardware problem. Probably a dead chip as the phone died the moment I connected the magnetic charger.
Click to expand...
Click to collapse
If u disasassembled your phone then simply disconnect battery, connect phone to pc (with disconected battery) with pressed volume button down, if phone working u should see blue led light (flashmode)-if this happen then your battery is fault (maybe not, try to flash stock rom if u see flashmode), if not then it is mainboard.
Dadovvv said:
If u disasassembled your phone then simply disconnect battery, connect phone to pc (with disconected battery) with pressed volume button down, if phone working u should see blue led light (flashmode)-if this happen then your battery is fault (maybe not, try to flash stock rom if u see flashmode), if not then it is mainboard.
Click to expand...
Click to collapse
I don't think that you actually read the first post, but no problem.
The computer doesn't recognize the phone at all, with or without battery. And I've posted a link a couple of posts back that leads to a "hard brick fix" thread and even that didn't work for me.
Anyways, I just tried what you told me to try, but no. No flashmode, no fastboot, no nothing.
Just2Cause said:
I don't think that you actually read the first post, but no problem.
The computer doesn't recognize the phone at all, with or without battery. And I've posted a link a couple of posts back that leads to a "hard brick fix" thread and even that didn't work for me.
Anyways, I just tried what you told me to try, but no. No flashmode, no fastboot, no nothing.
Click to expand...
Click to collapse
Yes i actually read your post but sometimes phone will not be able to connect with pc if battery is fault, it happens when user have Sleep of death, thats why i say to connect withouth battery to pc.
So i was playing games on my xperia Z and heated up a little ( it usually does ) and then i closed everything and plugged in the charger and switched it off. I let it charge till 90% and i unplugged it. When i unplugged it charging light (notification light) didn't go away. So i hard reset it (power button + up volume) and phone switched off and charging light went away. But after that it is completely dead . Hard reset doesn't work neither does power button. Doesn't even go in a fastboot mode. Phone is 2.5 years old.
Some info:
bootloader unlocked.
rooted.
Rom: Resurrection 5.8.1 (7.1.1).
Can anybody tell me what's the solution ? Is the hardware broken somehow ?
EDIT: Now after few days when i connect phone to a laptop or charger red light comes up for 10-15 seconds and fades away.
I have a funny experience back then
Same problem like you. Phone suddenly dead, can't charge, if connected to computer has only 10 sec of red light and then dissapear.
The funny thing is, the battery connector was disconnected by itself.
Couple days before this happen, I changed my old battery to a new one.
Then I realized that maybe because I did not properly place the battery connector while changing the battery. lol.
Zerikwan said:
I have a funny experience back then
Same problem like you. Phone suddenly dead, can't charge, if connected to computer has only 10 sec of red light and then dissapear.
The funny thing is, the battery connector was disconnected by itself.
Couple days before this happen, I changed my old battery to a new one.
Then I realized that maybe because I did not properly place the battery connector while changing the battery. lol.
Click to expand...
Click to collapse
So should i buy a new battery or open it up and see if the battery connector is disconnected ? And is the battery of c6602 and c6603 same ?
Really appreciate your help
Burhan777 said:
So should i buy a new battery or open it up and see if the battery connector is disconnected ? And is the battery of c6602 and c6603 same ?
Really appreciate your help
Click to expand...
Click to collapse
you can open the back cover to see if it just the connector problem or not before buying a new battery
note that you are responsible for your own action on your device.
I think its the same, because the different on both device are just LTE network.
Zerikwan said:
you can open the back cover to see if it just the connector problem or not before buying a new battery
note that you are responsible for your own action on your device.
I think its the same, because the different on both device are just LTE network.
Click to expand...
Click to collapse
Sure i am responsible. i will open it up in few days and inform you of progress.
Got my mix like 1 month ago. Stock miui and recently updated it to 8.5.4.0. No mods or unlocking the bootloader or anything like that.
Today, it was at 11% so I plugged it in the charger. 5 minutes in I looked at it and it wasn't charging, so I unplugged it and then it turned off before I could plug it back in.
Now it won't turn back on, the charging light won't light up. It looks dead.
I haven't dropped it or spilled any liquids on it. It wasn't exposed to extreme heat or cold and has a case around it at all times.
WTF happened? $650 down the drain?
What are some tricks I can do to try to save it.
I had a similar problem a week ago. Battery went dead and I plugged in the charger. But I discovered after an hour that it didn't charge. I tried turning on the phone, only response was a quick flashing red light. Tried different chargers, tried holding down the power button for a long time, tried the different butto combinations, no luck. Then I just left it in the charger, and after several hours I finally got a response from my beloved Mix. I took a long time to fully charge, but now it is working normally again. Phew! No idea what went wrong. But keep trying and hoping. Good luck!
To the original poster:
Has the phone powered on now? The same thing happened to me too.
My Xiaomi Mi Mix showed low battery sign so I plugged it in to charge. The phone immediately went off. I pressed the power button to restart it, it showed the Xiaomi logo then immediately went off and since then (this was 2 days ago) it has not powered on.
Kindly note the following:
1. It didnt have water spilled on it
2. It didnt fall or have any mechanical damage
The only thing was, the battery was low, I plugged it in to charge and it went off and never came on again. I have used the same charger to charge other phones so I doubt if the charger is the source of the problem.
Kindly help, what is wrong with the phone?
thanks
pystar said:
To the original poster:
Has the phone powered on now? The same thing happened to me too.
My Xiaomi Mi Mix showed low battery sign so I plugged it in to charge. The phone immediately went off. I pressed the power button to restart it, it showed the Xiaomi logo then immediately went off and since then (this was 2 days ago) it has not powered on.
Kindly note the following:
1. It didnt have water spilled on it
2. It didnt fall or have any mechanical damage
The only thing was, the battery was low, I plugged it in to charge and it went off and never came on again. I have used the same charger to charge other phones so I doubt if the charger is the source of the problem.
Kindly help, what is wrong with the phone?
thanks
Click to expand...
Click to collapse
Plug into PC and leave over night, hopefully the third party charger hasn't fried anything.
james1089 said:
Plug into PC and leave over night, hopefully the third party charger hasn't fried anything.
Click to expand...
Click to collapse
How do I verify something has fried? Its the 4th day and still the phone hasnt come on
pystar said:
How do I verify something has fried? Its the 4th day and still the phone hasnt come on
Click to expand...
Click to collapse
You could try unplugging battery overnight, watch a tare down first. It's not hard, I would be surprised if you have done any damage.
james1089 said:
You could try unplugging battery overnight, watch a tare down first. It's not hard, I would be surprised if you have done any damage.
Click to expand...
Click to collapse
I havent tried any self repairs or anything funny yet the phone has remained dead.
What can I do now? This is extremely saddening
Mine just did this. My resolve was to hold down the volume up button and then plug the phone in. It should boot into recovery (down for bootloader) and from there reboot into system. I seems for some reason the bootloader is not allowing the phone to charge. You need to get around it.
Happened on mine in the first day. I even thought like why I bought a pos Chinese device. After 30 mins charging, it's started booting by power on button as it's supposed to be. Weird thing.
james1089 said:
You could try unplugging battery overnight, watch a tare down first. It's not hard, I would be surprised if you have done any damage.
Click to expand...
Click to collapse
late reply but this fixed the problem. unplugging the battery and replugging it back in.
My Xiaomi Mix won't turn back on
this happened to my xiaomi mix yesterday. I was using it during dinner. Suddenly the screen wouldn't come on, flashed a bit, then shut down. I was able to hard reset it once. After that, the phone just died. and won't come back on. What do I do?
Please note: the battery was almost full. Did not drop it or get water in it.
ydiana said:
this happened to my xiaomi mix yesterday. I was using it during dinner. Suddenly the screen wouldn't come on, flashed a bit, then shut down. I was able to hard reset it once. After that, the phone just died. and won't come back on. What do I do?
Please note: the battery was almost full. Did not drop it or get water in it.
Click to expand...
Click to collapse
Battery will need to be unplugged overnight, in the morning plug it back in, it won't boot or charge at this stage, leave on charge for a few hours maybe upto 12 after that it will be fine.
james1089 said:
Battery will need to be unplugged overnight, in the morning plug it back in, it won't boot or charge at this stage, leave on charge for a few hours maybe upto 12 after that it will be fine.
Click to expand...
Click to collapse
So I'll need to let the phone's battery die first, then full charge it again and it should work again?
ydiana said:
So I'll need to let the phone's battery die first, then full charge it again and it should work again?
Click to expand...
Click to collapse
No you need to disconnect it, that means removing the cover which is easy, just watch the teardown on YouTube
james1089 said:
No you need to disconnect it, that means removing the cover which is easy, just watch the teardown on YouTube
Click to expand...
Click to collapse
Thanks so much for the help. I tried that but unfortunately it didn't work. I did feel a slight vibrate when I tried to power it on though.
james1089 said:
No you need to disconnect it, that means removing the cover which is easy, just watch the teardown on YouTube
Click to expand...
Click to collapse
Do you know if it's a battery issue? Should I replace it with a brand new battery?
ydiana said:
Do you know if it's a battery issue? Should I replace it with a brand new battery?
Click to expand...
Click to collapse
Just leave it on charge for 12 hours
james1089 said:
Just leave it on charge for 12 hours
Click to expand...
Click to collapse
I did. I charge the phone for 24 hours but it didn't turn on at all.
ydiana said:
I did. I charge the phone for 24 hours but it didn't turn on at all.
Click to expand...
Click to collapse
I think it's a charging issue, swap charger and cable.
Does pc recognise the phone
Have the same issue. During charging and watching youtube, it turned off. No signal since then.
Changed charger, tried PC... Also disconnected battery and charging for more than 24h.
Now have a new battery and USB board and no signal
Any idea how to get the data from it?
Thanks