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I just bought this phone. When I try to use the front camera I get an error: Can't connect to camera.
I've searched.
I've rebooted.
I've force closed the camera app.
I've cleared the cache and data.
I've flashed the Global Stable ROM.
I've updated the Global Stable ROM.
I've rooted.
I've tried freezing and uninstalling the stock camera app and replacing it with a third-party app.
I've tried flashing a different ROM. (Total failures, btw. Nothing but Error 7 issues.)
I've tried everything I can find that tells me how to fix the issue.
Is my camera screwed, or does anyone know of something that can fix it?
That sounds like everything I would have tried too. Some phones have hidden diagnostic routines in them. I wonder if this phone has diagnostics..
Honestly though, I'd return it before it's too late because it really should have worked out of the box. That camera sounds broken.
Settings » About phone » Tap to kernel info 4 times to get into hardware test, if you mean it by diagnostics. 27th line tests front cam; no idea if it makes sense since it launches the camera apps.
Mi MIX
7.5.4 Épic
Yeah, I've tried that too. Even in diagnostics it errors. Pretty sure the camera is either not hooked up or broken. I spoke to a US rep for Xiaomi. They won't warranty it because it was never launched in the US and I purchased it from a guy off Swappa. I guess I'll either have to live with it or open it up myself. Replacement cameras are $27 on AliExpress.
Thanks for the help.
I don't know if this addresses all the issues related to proximity sensor & in-call display touch triggering issues but I recently had this issue on my MI A2. So I checked if this is a software related issue. I called the Xiaomi Customer support if they had any knowledge about such an issue. I even searched for this issue on xda and none of the solutions worked for me. Then I stumbled upon an article in gsmarena which was a long-term review of MI A2, where they faced a similar issue during calls and that was in November 2018. Then I thought if the issue was with software then it would have already been fixed. So I visited the nearest Xiaomi service center and got my device checked and they told me the issue was with the display(I never had any issue with the display outside of calls so it never occurred to me that the problem I had would be a display issue). So after 2 weeks I got my display replaced and its been 3 days since then and the problem is gone. So suggest to whoever is facing this issue or a similar one please get it checked at your nearest service center and get your display replaced. It still hasn't been a year since the phone got launched so you can still claim your warranty. Sorry if my English was bad.
My mi 9 seems to be able to only detect 1 finger. Completely wiped phone and problem still persist. Anyone with same issue or able to fix issue?
I have the same problem. Have you found any solution?
youtube.com/watch?v=dLa-oHLig7U
I have that same problem. Could you help
Happened the same issue to my Mi9. Multi touch was working normally but suddenly it stopped working while I was zooming on a web page. Then I made a factory reset but still didn't work. Today I updated to Miui 12 hopping the problem would be solved but still no success. I think this bug is related to Android 10 as I saw elsewhere someone rolled back to Miui 10/Android 9 and things got to normal. On the other hand this is not a hardware failure for sure since multi touch keeps working normally on apps running in game turbo mode.
So, has anyone found how to kill this annoying bug?
Thanks for any help.
ive been searching everywhere how to fix this. i already email xiaomi about this issue. still didnt find clue how to fix this bug. still hoping that xiaomi will fix this issue.
This issue is a shame for Xiaomi!
As far as I know the only solution is to downgrade to Miui10 and stuck on this version or take the risk to upgrade to Miui11 (not recommended for obvious reasons) or the fresh new Miui12. So far I've been using the "turbo game" thing to workaround the bug. I had to install some alternative apps from Google Play (such as Chrome Beta, other gallery app, Google Maps Go...) to use instead of the stock apps so I can use them with "turbo" and get pinch to zoom working. This is not the best way to solve the issue -- the ideal is to get multi touch back working again without the need to resort to any tricks -- however it works very well. Maybe one of these days I'll get some patience to setup the good old Miui10 again...
i also have this ghost touch on the upper part of the screen. it came same time as the multi touch issue. it cant even fix by game turbo. i cant even play games normally like moba or fps game. i dont know if its just me have this ghost touch issue. its a big shame for xiaomi flagship phone?
No news about this issue? Everything works fine with Pixel Experience in my MI9 but multitouch. I remmember I solved another problem (auto-rotate didn't work for the display) and I solved it flashing only last version of "persist.img".
Same here bro!
I bought my Mi 9 in February and everything worked well. I also upgraded to MIUI 12 with no problems at all, then suddenly multitouch stopped working.
If I flash Pixel Experience will the problem be solved?
03jack said:
Same here bro!
I bought my Mi 9 in February and everything worked well. I also upgraded to MIUI 12 with no problems at all, then suddenly multitouch stopped working.
If I flash Pixel Experience will the problem be solved?
Click to expand...
Click to collapse
No way, Installing PE doesn't solve the problem.
I'm going to try it with new kernels and FWs.
ommerus said:
No way, Installing PE doesn't solve the problem.
I'm going to try it with new kernels and FWs.
Click to expand...
Click to collapse
Let me know if it works
03jack said:
Let me know if it works
Click to expand...
Click to collapse
It doesn't work at all... nothing... so tired of this...
ommerus said:
It doesn't work at all... nothing... so tired of this...
Click to expand...
Click to collapse
Try to flash MIUI 10... I read somewhere it should work, because MIUI 10 is built on Android 9, which doesn't have this issue
same i have this issue, i tried miflash. the only workaround are miui 10 and game turbo method.
also i have this nonresponsive part of the upper screen, right where most game analog button placed. idk if this "dead touch" is connected to this multitouch issue
This was the first and probably the last Xiomi I bought. Back to iOS. Bought a second hand iPhone 11 in mint condition. Working rock solid! Crap Mi9!!!
renz555666 said:
i also have this ghost touch on the upper part of the screen. it came same time as the multi touch issue. it cant even fix by game turbo. i cant even play games normally like moba or fps game. i dont know if its just me have this ghost touch issue. its a big shame for xiaomi flagship phone?
Click to expand...
Click to collapse
Gnonymous7 said:
same i have this issue, i tried miflash. the only workaround are miui 10 and game turbo method.
also i have this nonresponsive part of the upper screen, right where most game analog button placed. idk if this "dead touch" is connected to this multitouch issue
Click to expand...
Click to collapse
Have the same problem here!!!
Upper screen DEAD
Annoying ghost touch on upper screen
Have to type multiple times because It keeps ghost touching...
Can't sell the phone, because of these issues...
Miss my Galaxy note
Is there a fix to this issue now? GameTurbo enhances the touch so that multitouch works. There must be a fix to this.
Hello guys,
am new to Xiaomi Mi 11 and I want to share with you my opinions (not the positive ones, this is not the aim of this thread). I have Miui Global 12.0.3 rom on it.
Issues:
1. Netflix is not working fine, HDR is not working and video quality is really low. Problem is not related to my network
2. Notification center show notifications with cut content inside. No way to expand them
3. Problems downloading files through Chrome, sometimes download does not start
4. When I wear bluetooth headset, during a call the screen does not switch off
Negative:
1. Camera quality is not that great. My P20 PRO is shooting better in almost all the conditions (am talking about main camera).
2. Battery is worst than my P20 PRO
3. Fingerprint sensor is worst than my P20 PRO
4. Audio quality is worst than my P20 PRO
What do you think? You got the same issues and complaints?
Flash xiaomi.eu!
"4. Audio quality is worst than my P20 PRO"
Mate you got a broken phone , mines sounds better than my bluetooth speaker!
ralovesoc said:
Flash xiaomi.eu!
Click to expand...
Click to collapse
Can you give me some informations? Should I unlock my phone?
ralovesoc said:
"4. Audio quality is worst than my P20 PRO"
Mate you got a broken phone , mines sounds better than my bluetooth speaker!
Click to expand...
Click to collapse
Have you tried P20 pro audio with Dolby enabled? i have both of them side my side and this is not better than my P20 Pro
I am on same rom and facing some issues as well.
1.I don't use Netflix.
2. Notifications are fine
3. Battery life is good., All day with normal use.
4. Only main camera is good, I am satisfied but not amazed,I did expected better one. I have Redmi K20. Other cameras are just garbage like on some super cheap garbage phone. But I think they will be fixed with software future updates. It happened like that on my Redmi K20.
5. I turned off fingerprint sensor because I didn't like haptic feedback while unlocking with fingerprint. It was working same as on Redmi K20. Not so fast but working good. Unlock every time except when your hand are whet.
6. Audio quality is great while talking over any app. And using stereo speakers also.
I did had stereo bug few times , upper speaker stoped working few times and started by itself... It works now.
Haptics are great , I am really enjoying it.
Will write more when I remember more
Asnamus said:
I am on same rom and facing some issues as well.
1.I don't use Netflix. --> waiting for someone confirming me the issue
2. Notifications are fine --> are you using MIUI or Android Style? I have the problem with Android Style
3. Battery life is good., All day with normal use. --> Yes me too. With P20 Pro with the same usage I can reach 2 days.
4. Only main camera is good, I am satisfied but not amazed,I did expected better one. I have Redmi K20. Other cameras are just garbage like on some super cheap garbage phone. But I think they will be fixed with software future updates. It happened like that on my Redmi K20. --> Try the Macro Camera, is amazing!!! Waiting for firmware updates for main and pano camera..
5. I turned off fingerprint sensor because I didn't like haptic feedback while unlocking with fingerprint. It was working same as on Redmi K20. Not so fast but working good. Unlock every time except when your hand are whet. --> I disabled haptic feedback
6. Audio quality is great while talking over any app. And using stereo speakers also. --> I like the quality too, but not that amazing if compared to P20 Pro..
I did had stereo bug few times , upper speaker stoped working few times and started by itself... It works now.
Haptics are great , I am really enjoying it.
Will write more when I remember more
Click to expand...
Click to collapse
Xiaom.eu for Xiaomi devices best choice.
xdamami said:
Xiaom.eu for Xiaomi devices best choice.
Click to expand...
Click to collapse
yes but the phone is new and I don't want to lose my warranty
davidep85 said:
yes but the phone is new and I don't want to lose my warranty
Click to expand...
Click to collapse
You have Global one?
xdamami said:
You have Global one?
Click to expand...
Click to collapse
Yes as I wrote in the first post!
I have another issue, I can't download files from Google Chrome. what about you?
My suggestion for you would be to factory reset your device and test that problems are solved.
Second option would be to download same global rom and reinstall it cuz maybe somehow your rom is corrupted. (For this you need yo unlock bootloader and wait 168h = 7days to unlock and than flash global rom 12.0.3.0) And if still you have same problems (I would suspect that something is wrong with the device) but than download EU rom and install that one.
If that don't work than you should return your device.
My question is , did anybody install EU rom from Global ? If I am correct installation works from Chinese rom to EU because EU is based on Chinese. I am not sure you can install EU from Global without errors.
Read this article about unlocking bootloader and ruining your warranty:
Bootloader Unlocking does not Void Warranty of Xiaomi and Redmi Devices - Gizmochina
Xiaomi smartphones are popular in the developer community, thanks to the company’s policy regarding warranty against unlocking of bootloader. But the brand has now updated its policy. Thankfully, bootloader unlocks still does not void warranty of Xiaomi and Redmi devices but with some caveats...
www.gizmochina.com
davidep85 said:
I have another issue, I can't download files from Google Chrome. what about you?
Click to expand...
Click to collapse
I don't use Chrome, I removed it with adb and instead I am using Kiwi browser which have adblocker built in and dark theme also. And is light and work excellent. Also using duck duck go for search for kiwi browser.
Asnamus said:
My suggestion for you would be to factory reset your device and test that problems are solved.
Second option would be to download same global rom and reinstall it cuz maybe somehow your rom is corrupted. (For this you need yo unlock bootloader and wait 168h = 7days to unlock and than flash global rom 12.0.3.0) And if still you have same problems (I would suspect that something is wrong with the device) but than download EU rom and install that one.
If that don't work than you should return your device.
My question is , did anybody install EU rom from Global ? If I am correct installation works from Chinese rom to EU because EU is based on Chinese. I am not sure you can install EU from Global without errors.
Read this article about unlocking bootloader and ruining your warranty:
Bootloader Unlocking does not Void Warranty of Xiaomi and Redmi Devices - Gizmochina
Xiaomi smartphones are popular in the developer community, thanks to the company’s policy regarding warranty against unlocking of bootloader. But the brand has now updated its policy. Thankfully, bootloader unlocks still does not void warranty of Xiaomi and Redmi devices but with some caveats...
www.gizmochina.com
Click to expand...
Click to collapse
I already reset the phone after the last update. my phone has no hardware or corruption problems, these are just bugs.
davidep85 said:
I already reset the phone after the last update. my phone has no hardware or corruption problems, these are just bugs.
Click to expand...
Click to collapse
Install new rom and good luck
4. When I wear bluetooth headset, during a call the screen does not switch off
The biggest issue I have found on MIUI 12.0.3 global is SOT. I get around 3h30min when on 120Hz and FHD+. A big amount of the battery is drained by Chrome. Anyone got this issue?
alvaronb92 said:
The biggest issue I have found on MIUI 12.0.3 global is SOT. I get around 3h30min when on 120Hz and FHD+. A big amount of the battery is drained by Chrome. Anyone got this issue?
Click to expand...
Click to collapse
9% is not that much man, you are using screen and performances with chrome. anyway is an heavy browser
davidep85 said:
yes but the phone is new and I don't want to lose my warranty
Click to expand...
Click to collapse
You don't lose your warranty by unlock the Bootloader.
My front camera stopped working suddenly. Whenever I switch to the front cam in the camera app, it freezes. I tried changing various ROMs but the same result. Is my front camera busted? What is the likelihood of it being water damaged?
lifehacker69 said:
My front camera stopped working suddenly. Whenever I switch to the front cam in the camera app, it freezes. I tried changing various ROMs but the same result. Is my front camera busted? What is the likelihood of it being water damaged?
Click to expand...
Click to collapse
Try to flash stock ROM via PC and miflash.
If the front cam isn't working again in my opinion then hardware damaged.
Hey did you find any way to fix it?
abhiastic said:
Hey did you find any way to fix it?
Click to expand...
Click to collapse
This is a very big problem. Xiaomi fkd up big time. Users who updated their phones with miui 13 faced this issue. The service center guys are telling me it is a motherboard issue and asking 10k for the repair. Even though it is a faulty update that is the problem. Hundreds of users are facing this issue. I am thinking of registering a consumer complaint. Why should we pay for their mistake?
lifehacker69 said:
My front camera stopped working suddenly. Whenever I switch to the front cam in the camera app, it freezes. I tried changing various ROMs but the same result. Is my front camera busted? What is the likelihood of it being water damaged?
Click to expand...
Click to collapse
A lot of users (especially those manufactured in 2021) have this issue with front camera dying. I'm not entirely sure whether devices manufactured in 2022 have this issue fixed as far as I know, no one has reported having the front camera dead yet in those units but I think it is because of the device being new, we'll see.
According to users from Telegram, this happens because the thermal paste in the motherboard melted or disconnected. So heat plays a big factor with the front camera dying. Next symptoms, again according to users who reported, will cause the audio from the speakers to be lowered to the point where it is silent, next is screen dying and possibly bricking the phone.
Meaning, that even if you're on MIUI with a locked bootloader or on a Custom ROM, you won't be safe from the front camera dying. Thermal management has been a big issue with our device as even I can't prevent the phone from easily reaching 40°C. But, there are more reported cases of front camera dying on Custom ROM users or those that flash a different ROM frequently than those on Stock MIUI.
As for the fixes for this issue, only option is to go to the nearest Service Center and claim warranty (if applicable) or request for the motherboard to be fixed. Another option would be to go to a local repair shop and ask for a CPU Reballing of the motherboard.
For preventing this issue, I would say to never let the device get hot. I'd say at around 38-40°C would be the stopping point and let the device cool off. Following what Xiaomi's regulation on the recommended device temperature of 0-40°C found in safety thingy in About Phone (stock rom).
BigChungus321 said:
A lot of users (especially those manufactured in 2021) have this issue with front camera dying. I'm not entirely sure whether devices manufactured in 2022 have this issue fixed as far as I know, no one has reported having the front camera dead yet in those units but I think it is because of the device being new, we'll see.
According to users from Telegram, this happens because the thermal paste in the motherboard melted or disconnected. So heat plays a big factor with the front camera dying. Next symptoms, again according to users who reported, will cause the audio from the speakers to be lowered to the point where it is silent, next is screen dying and possibly bricking the phone.
Meaning, that even if you're on MIUI with a locked bootloader or on a Custom ROM, you won't be safe from the front camera dying. Thermal management has been a big issue with our device as even I can't prevent the phone from easily reaching 40°C. But, there are more reported cases of front camera dying on Custom ROM users or those that flash a different ROM frequently than those on Stock MIUI.
As for the fixes for this issue, only option is to go to the nearest Service Center and claim warranty (if applicable) or request for the motherboard to be fixed. Another option would be to go to a local repair shop and ask for a CPU Reballing of the motherboard.
For preventing this issue, I would say to never let the device get hot. I'd say at around 38-40°C would be the stopping point and let the device cool off. Following what Xiaomi's regulation on the recommended device temperature of 0-40°C found in safety thingy in About Phone (stock rom).
Click to expand...
Click to collapse
I am not paying anything. I am going to consumer court. This happened with poco x3 pro too and they all got either motherboard replaced or a new phone entirely.
I joined that telegram group and others too want a replacement.
lifehacker69 said:
I am not paying anything. I am going to consumer court. This happened with poco x3 pro too and they all got either motherboard replaced or a new phone entirely.
I joined that telegram group and others too want a replacement.
Click to expand...
Click to collapse
Welp good luck then. Yeah on Poco X3 Pro case it's even worse with the whole phone bricking. I think Poco M2 Pro has the same issue as sweet with the front cam dying situation too. I guess going for cheap options does sometimes bite you back.
lifehacker69 said:
I am not paying anything. I am going to consumer court. This happened with poco x3 pro too and they all got either motherboard replaced or a new phone entirely.
I joined that telegram group and others too want a replacement.
Click to expand...
Click to collapse
hi, is there any update on this issue? which telegram group are you in? I have the same issue.
pinngguu said:
hi, is there any update on this issue? which telegram group are you in? I have the same issue.
Click to expand...
Click to collapse
Redmi Note 10 Pro (MIUI 13 Update Failure)👎
You can view and join @Redmi_Note_10_Pro_MIUI13_Fail right away.
t.me
I have had the same issue with custom ROMs recently, but when I flashed the official ROM back onto my phone this morning, I got the camera functionality back. I then went through the process of flashing a custom ROM onto my phone and then the camera issue was back again.
I've been searching since last night on how to fix this? I had an Android 12 version of Evo-X on my Poco x3 NFC, and that worked fine, the issue only arising when I updated to the Android 13 version.
ElvPresidente said:
I have had the same issue with custom ROMs recently, but when I flashed the official ROM back onto my phone this morning, I got the camera functionality back...had an Android 12 version of Evo-X on my Poco x3 NFC, and that worked fine, the issue only arising when I updated to the Android 13 version.
Click to expand...
Click to collapse
Imho it could be a missing camera driver in that A13 custom rom. (I had this too with RN8 and A10 custom).
You can check the drivers with the app "Device info HW" and see how many camera drivers are installed under "supported"
If you do this with stock and custom A13 rom and you count less camera drivers on the last one, that could be the reason.
In the picture you see 12 camera drivers inside CrDroid 7.16
Elinx said:
Imho it could be a missing camera driver in that A13 custom rom. (I had this too with RN8 and A10 custom).
You can check the drivers with the app "Device info HW" and see how many camera drivers are installed under "supported"
If you do this with stock and custom A13 rom and you count less camera drivers on the last one, that could be the reason.
In the picture you see 12 camera drivers inside CrDroid 7.16
Click to expand...
Click to collapse
I've also been getting the same issue with A12 based ROMs however.
I flashed the default MIUI back onto my phone last night and its currently working as normal again.
Disappointing because stock MIUI is awful.
lifehacker69 said:
This is a very big problem. Xiaomi fkd up big time. Users who updated their phones with miui 13 faced this issue. The service center guys are telling me it is a motherboard issue and asking 10k for the repair. Even though it is a faulty update that is the problem. Hundreds of users are facing this issue. I am thinking of registering a consumer complaint. Why should we pay for their mistake?
Click to expand...
Click to collapse
Agree ... I went to service center few days ago . And they said they dont know the issue and dont have solution for it ... Now Xiaomi and me fcd up big time ...
Mattfun said:
Agree ... I went to service center few days ago . And they said they dont know the issue and dont have solution for it ... Now Xiaomi and me fcd up big time ...
Click to expand...
Click to collapse
Which country? They always say this.
My phone started the same thing now it only shows a blank screen with "System ui isnt responding message"
RAMBO29 said:
Which country? They always say this.
Click to expand...
Click to collapse
I'm sure the front cam issues originated from the Indian models (Note 10 Pro/Pro Max)
RAMBO29 said:
Which country? They always say this.
Click to expand...
Click to collapse
Malaysia , then i go 2nd time , they said it might be causes by motherboard malfunction.