Charging problem - Huawei P20 Pro Questions & Answers

So 3 days ago i whent in to my local phone repair shop beacuse i had a swolen battery and now my phone whont charge with my supercharger... Does anyone know how to fix it

Well if this phone repair shop replaced your battery you should go to them...

Lavaz said:
So 3 days ago i whent in to my local phone repair shop beacuse i had a swolen battery and now my phone whont charge with my supercharger... Does anyone know how to fix it
Click to expand...
Click to collapse
Swollen battery is usually due to excessive heat, overcharging normally being the primary cause.
You need to RMA your device. Chances are they'll swap out the unit so if you had a bootloader unlock code and they do swap it rather than just the battery you'll lose the ability to unlock.
You should still be under warranty so go via the official route, or an authorized tech..

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[SOLVED] Battery Problem or Short Circuit?

good day fellow xda members, i just need advice regarding my note..
Situation:
1. The phone screen flickers and shuts down when using WIFI and listening to MUSIC at the same time.
2. If I use the phone for MUSIC ONLY, the phone doesn't turn off.
3, If I connect the phone to a wall charger, it doesn't turn off..
4.If I turn the phone on, the battery percentage is almost the same before it turned off.
additional info: the phone is 1 year old. and i reflashed it to FULL STOCK
My question now, is this a simple battery problem where i only need to replace the battery? Or the phone is short circuit? AFAIK. short circuit happens when the phone is submerged to water.
I'm asking this question because one store here sells genuine battery BUT they don't offer warranty... sick right??
any comment or suggestion??
UPDATE:: I recently got a new battery, its a genuine 2500 mah battery from Samsung and it costs around 1690 in Philippine peso or around $40 in USD....
and it magically cured all problems..
if you found this thread after google searching, I'm glad to help...
Hi, why did you mentioned water problem, did your phone came in contact with water. If so or if you think your phone got any humidity, try to remove it. There are some posts how to do it. 2. Try with another battery (your friends), see the problems remain or solved. 3. Try a good GB rom, stock or custom (before you buy a new battery).
Sent from my GT-N7000 using xda premium
musashiro said:
good day fellow xda members, i just need advice regarding my note..
Situation:
1. The phone screen flickers and shuts down when using WIFI and listening to MUSIC at the same time.
2. If I use the phone for MUSIC ONLY, the phone doesn't turn off.
3, If I connect the phone to a wall charger, it doesn't turn off..
4.If I turn the phone on, the battery percentage is almost the same before it turned off.
additional info: the phone is 1 year old. and i reflashed it to FULL STOCK
My question now, is this a simple battery problem where i only need to replace the battery? Or the phone is short circuit? AFAIK. short circuit happens when the phone is submerged to water.
I'm asking this question because one store here sells genuine battery BUT they don't offer warranty... sick right??
any comment or suggestion??
Click to expand...
Click to collapse
That's just your battery dying....
Happened to me too...
Got a new battery and problem was solved....
kvsandeepreddy said:
That's just your battery dying....
Happened to me too...
Got a new battery and problem was solved....
Click to expand...
Click to collapse
thanks for posting.... and happy holidays man...
+1 for trying a new battery. Ask sorts of problems charging, dying, etc, was exactly one year old and only very slight bulge (have you checked yours?) And replacing with Anker 2700 mah from Amazon cured all.
Sent from my GT-N7000 using xda premium
musashiro said:
good day fellow xda members, i just need advice regarding my note..
Situation:
1. The phone screen flickers and shuts down when using WIFI and listening to MUSIC at the same time.
2. If I use the phone for MUSIC ONLY, the phone doesn't turn off.
3, If I connect the phone to a wall charger, it doesn't turn off..
4.If I turn the phone on, the battery percentage is almost the same before it turned off.
additional info: the phone is 1 year old. and i reflashed it to FULL STOCK
My question now, is this a simple battery problem where i only need to replace the battery? Or the phone is short circuit? AFAIK. short circuit happens when the phone is submerged to water.
I'm asking this question because one store here sells genuine battery BUT they don't offer warranty... sick right??
any comment or suggestion??
UPDATE:: I recently got a new battery, its a genuine 2500 mah battery from Samsung and it costs around 1690 in Philippine peso or around $40 in USD....
and it magically cured all problems..
if you found this thread after google searching, I'm glad to help...
Click to expand...
Click to collapse
So your from Philippines?i bought my original battery for only Php900 last dec 15..
musashiro said:
good day fellow xda members, i just need advice regarding my note..
Situation:
1. The phone screen flickers and shuts down when using WIFI and listening to MUSIC at the same time.
2. If I use the phone for MUSIC ONLY, the phone doesn't turn off.
3, If I connect the phone to a wall charger, it doesn't turn off..
4.If I turn the phone on, the battery percentage is almost the same before it turned off.
additional info: the phone is 1 year old. and i reflashed it to FULL STOCK
My question now, is this a simple battery problem where i only need to replace the battery? Or the phone is short circuit? AFAIK. short circuit happens when the phone is submerged to water.
I'm asking this question because one store here sells genuine battery BUT they don't offer warranty... sick right??
any comment or suggestion??
UPDATE:: I recently got a new battery, its a genuine 2500 mah battery from Samsung and it costs around 1690 in Philippine peso or around $40 in USD....
and it magically cured all problems..
if you found this thread after google searching, I'm glad to help...
Click to expand...
Click to collapse
Thank god i search google and google recommend you to me. I still worries is about my phone short circuit. Because i have a habit that i will charge my phone when i sleep until i wake up. It take around 7-8 hours per day. This happen 3 month ago. Please everyone who reading this, i hope my comment can help you to avoid battery spoil issue as me. Thank you. You are great.
How strange is this ... so Basically the stock battery that Samsung sells does not last more than a year ???
a lot of users who purchased it more than a year ago are having the same flickering issue ... that is sad.. Bad SAMSUNG
Coolkriss said:
How strange is this ... so Basically the stock battery that Samsung sells does not last more than a year ???
a lot of users who purchased it more than a year ago are having the same flickering issue ... that is sad.. Bad SAMSUNG
Click to expand...
Click to collapse
My phone started couple days ago. A year and two months old. Guess it's time to go buy a battery. Will update.
Edit: bought a new battery. Problem gone. Also enjoying renewed battery life.
Even mine was acting same.. exactly from a week now.. for one year old phone.. ordered a new battery in Samsung service center.

Battery drops to Zero Suddenly in JB - Help

I have recently upgraded my note to official JellyBean via kies and after tht i am having horrible battery problems.
And if i use builtin internet application, the screen starts to flicker and then phone shuts down.
No matter whts the battery at the time of using, after crash battery always shows 1%.
Also when charging it gets charged 10% in 5mins, 20% in 15mins and if i unplug then it automatically gains power like frm 20% to 22% suddenly.
Have done factory reset, cleared cahce, calibrated battery but nothings working.
Do i have to reinstall fresh JB frm external usb OR battery is dying
JB version: DDLSC
Could be that the battery is dying... I had to change my battery about a month ago as I had the same symptoms... The battery should last about a year before it starts showing these problems.
Yup, buying new battery.
Have checked everywhere today, but Samsung itself doesn't have stocks of battery and its almost impossible to procure one from any shops/distributors.
Some guy off ebay is claiming genuine battery costing USD12 but in OEM loose packing and has Samsung logo of authenticity sticker, wonder if I should go with it... BTW, retail pack battries in my country is USD 24.
How to differentiate between fake and genuine batteries ?
craige said:
Yup, buying new battery.
Have checked everywhere today, but Samsung itself doesn't have stocks of battery and its almost impossible to procure one from any shops/distributors.
Some guy off ebay is claiming genuine battery costing USD12 but in OEM loose packing and has Samsung logo of authenticity sticker, wonder if I should go with it... BTW, retail pack battries in my country is USD 24.
How to differentiate between fake and genuine batteries ?
Click to expand...
Click to collapse
I got the same problem with me. Its of no probs with JB but with your battery. Seems now is the right time for all those you bought their note during the initial launch of the product.
I bought an extended battery today and it is good from ebay and looks fine. Be wary there is no warranty but based on the previous purchasers feedback I opt for it and I don't regret.
http://www.ebay.in/itm/SAMSUNG-GALA...ies&hash=item4166738a39&_uhb=1#ht_2752wt_1139
PS : I do not promote/linked by any means either with this product or seller. Just I got a good battery doesn't mean you will also get one. But the seller seems genuine and takes seller 1 month replacement in my case.
hello dr!!!the new battery solved the problem that you were facing????????
coz i m facing the same problem too!
I can confirm it's the battery issue. Same symptom as described in the OP.
Back to normal when changed a new battery. No more flickering or sudden drop of battery.
Attached picture is the old battery. It swelled at the center. You can see the gap on the edges.
sent via Hondata FP + NOS
sean_siew said:
I can confirm it's the battery issue. Same symptom as described in the OP.
Back to normal when changed a new battery. No more flickering or sudden drop of battery.
Attached picture is the old battery. It swelled at the center. You can see the gap on the edges.
sent via Hondata FP + NOS
Click to expand...
Click to collapse
Had same issue and the swelling of my battery was horrible. The back cover wouldn't fit.
Sent from my GT-N7000 using xda premium

[Q] Lumia 820 won't charge.

Hello, I bought a Lumia 820 a few months ago but it has just stopped charging. Last night I noticed the phone charging very slowly (1%-2% an hour) and thought nothing of it because I had it tethering at the same time. However after turning it off and going to sleep, leaving the phone to charge overnight, I woke to find the phone had only charged a little and was no longer charging. I'm pretty sure this would be covered by the warranty, but I installed the dev preview . I have very little if any money available to fix it so I have a few questions.
First let me start by saying I am in the UK for anything that may be country specific. Also the phone was new from Amazon UK
1. Is there any chance Nokia will fix it for me under warranty? If not, roughly how much will it cost?
2. Would a wireless charger still be able to charge it? I am a very technical person but I do not know if the two charging circuits are separate (until they meet at the battery) or are joined completely.
3. Is there any chance of fixing it myself? Or using a repair service? If it was a cheaper phone I would just use a repair service from a local place but this is the most expensive phone I've ever owned and I'd rather not risk it being damaged more or me being ripped off.
Thank you for your time, sorry if this is the wrong place but there was a similar topic when I made this but the problem wasn't the same.
I'm pretty desperate so any help is welcomed, thanks.
Ben.

Battery Drain Issue

My Note 8 has been great, I bought it last year brand spankers. But, since one week, after it drops to 15 percent, it just turns off. I have been using a genuine charger and rarely charge beyond 91-95... sometimes to a 100.
I know this issue has been addressed before but I have tried a cache wipe, a battery caliberation and a system wipe. it keeps doing this. I don't want to have a battery replacement since it would void warranty... anything I am missing out?
any suggestions would be appreciated. thanks everyone.
the biggest damage to batteries occurs precisely when going very low or completely depleted, not when going up to 100%
Have you tried taking your device to a Samsung Service Centre?
iceepyon said:
Have you tried taking your device to a Samsung Service Centre?
Click to expand...
Click to collapse
Not exactly. I am at a different location where they're not entertaining my request. I spoke to them regarding this
winol said:
the biggest damage to batteries occurs precisely when going very low or completely depleted, not when going up to 100%
Click to expand...
Click to collapse
But that does not answer my question.
jafferkhan said:
My Note 8 has been great, I bought it last year brand spankers. But, since one week, after it drops to 15 percent, it just turns off.
Click to expand...
Click to collapse
Your battery is dead.
Get a new one at a Samsung Service Center or change it by yourself (Void Warranty).
jafferkhan said:
But that does not answer my question.
Click to expand...
Click to collapse
the answer is implied, you tried to take care of your battery by not charging to 100%, but in fact you neglected the real reason why batteries fail prematurely, which is deep discharging or worst, totally depleting it, so the answer is, no way to fix your "battery drain" , only way to go is a new battery

New battery recommendation.

Hi there!
I've recently changed the battery on my P20 Pro. Unfortunately the only battery I could find was a non-original one.
It seemed to work ok at the beginning but then I realized that when the phone reaches the 50% mark, the battery drains to 4% in a few minutes. So it makes me wonder if the battery is faulty or if it even has the 4000mha needed.
Is it possible to solve this issue trough software or do I need to get a better battery?
If the issue is the battery it self, which one do you recommend to buy?
Thanks in advance.
No one?
I have the same problem , how did you get on ? A local phone shop will happily change the battery but I need to try and source one of sensible quality .....
But why to buy a replacement when you can change at Huawei service for good price. In my country it costs 99PLN which stands for like 20 bucks? And you get original battery + replacement service included on-site. You give a phone away for 2-3 hours and get with new battery.
hi, i bougth second hand p20 pro, person whom i bougth said that he had replaced battery with new one 2 days ago. Probably he even didn't charged it because he powered down the phone and send it to me, after it delivered to me i can not power on the phone. i plugged it to charger but it blinking red light. i charged it about 24 hours but nothing changed. the battery never got charged. it is always cold during the charge. He told me to before he were sent it to me phone was ok. so he refused to get it back. What can i do to turning it to life back before giving it to a service. should i buy a new battery and replace it ?

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