Should I still repair my Note 8? - Samsung Galaxy Note 8 Questions and Answers

Broke the screen of my Note 8. Is it still worth it to spend 300€ for repair, or should i use the money for newer model?

I guess it depends on your phone usage and or desire to change it (obviously).
I'm still happily using my Note 8. More to the point for me, I recently changed phone carrier here in Japan (after my first 2 years with the phone) from Docomo to YMobile (which is half the usage cost per month, plus more gigs of data per month). I put a new (unused) phone case on it, reset it, removed some bloatware and it feels like a new device.
In the old days, I would have wanted to upgrade for some reason, but as I've aged I feel less need to spend money on something which doesn't have much of a payback that maybe spending the money on something else might.
I hardly use any phone for more than just texting nowadays and maybe receiving the occasional voice mail.
I like the idea of trying to flash an Android 10 ROM on it, though sometime - again to get a fresh feel down the line.
In your position (as myself) I would fix it. If you have insurance with your carrier, they might replace it for a completely new Note 8 or maybe offer a newer model.
Save your money for a rainy day.
Good luck and Happy New Year!!

It all depends on your budget really. If you can afford to purchase a new device then I would go for it. As once you have had the display replaced on your Note 8, you will loose the water resistance unless you get it replace by a Samsung Certified Repairs Specialist. That said I did managed to repair my Note 8, which wasn't working properly due to OS corruption by a OS Update. I have returned to using it as my daily driver and have since kept my Note 9 as a back up device. In all honestly you should be able to get about another 2 years use out of your Note 8, until the hardware becomes obsolete.

Related

[Q] Advice needed. Work & personal phones...

First of all, thank you for even clicking this... I believe I am posting in the right spot, but I will happily and quietly move if needed. I've been helped and even saved many times here in the past five years.
My situation...
* I have an AT&T Note 3 which I purchased outright. I have no contract. Note was rooted, FireKat, Xposed, etc. This is the first time I've experienced this much difficulty rooting. Not happy about it. I use about 4 gigs of data a month. Love the phone. Hate the locked down boot loader.
* just received, today, a replacement Note 3 because my camera focus was wonky.
* I also carry a work phone, which is being upgraded next week to an AT&T S5 with like a 500mb data cap. wtf...
* Note 4 is out BUT I also love the possibilities of the Nexus 6. Either of these phone I will just purchase outright...
* I feel like I need to root. There are just too many tweaks I like. I want control.
Sooooo,
Do I get an upgraded phone, keep my personal plan? Note 4 or Nexus 6? Is it better to abandon the Note on AT&T? Am I missing some option?
Does an international Note 4 work 100% on AT&T? LTE, etc?
I believe a Nexus 6 does work 100% on AT&T. Am I missing anything?
Do I cancel my personal plan and stick with the work phone? Is there any way to add to the data on a biz plan without too much effort? This is a tiny company and the owner is, let's say, very old and very old school. I don't want to change a red cent on his bill or ever, ever cost him more money because I used too much data...... (this idea seems like a dead end to me)
I can and will leave AT&T (locked down bs), although my service, speed, and connectivity has been really good here in my city.
I have this new Note 3 sitting here and I'm getting the S5 probably within 5 days. I'd like to figure out what to do. I've scoured. I've read. I've contemplated. I've made lists... I'm still not sure. Now I ask XDA... The brilliance here is unmatched... I know there are people here that have better ideas than me and maybe even have gone through a similar situation.
Can anyone offer any advice?
Thanks

Warning for New comers...!

hi. i have had my eyes on this tab S 8.4 LTE since it was announced. i have been saving a lot so as to get this tablet.
the day i got all the money for this tablet saved, i went to the Samsung store and bought the device right. hell, i even paid extra for the Bronze color one.
i felt blessed and happy. after like half an hour of using the tablet, i found the stutter and lag to be all over the UI. it was not deal breaker but definitely was Heart breaker. for a premium one of a kind, Samsung Flagship tablet, i didnt expect that. i have owned Note 3 and both have EXACTLY the same hardware other than the screen.
but i got over that and accepted that as part of deal from samsung cause after all it had Touchwiz. i personally love touchwiz. i really do.
after like a week of usage, i started to feel like the battery on this tab is giving up on me. i tried every thing there was to try. i rooted it, removed the bloatware, installed greenify, swapped roms, minimized brightness and all i was advised by good folks here on this very good community of xda.
then i was told that many people here found the solution by re-sitting the battery connector on the mother board. and i tried that. i removed the back cover, with all the pain and cringing, and REALLY found the plug to be very loose. looked like some child had it just PLACED it on its place. it was not even all the way down. i did that, and boom, i got the battery back to normal, i un-noticed all the scars and scratches there were because of removing the back cover.
after like 4 or 5 days same **** started happening. battery would fail after like 3 hours of screen time and that also doing nothing just plain UI browsing, because my tab was in the period of showing it to friends and relatives. u know the usual stuff. people asking u to let them see your new tab. every body praised and loved the SUPER AMOLED!
after like some time, it literally gave up on me. it would not boot, it would power on. it would charge and that also very weirdly, when i plug it it sometimes said, 50% battery, then at the next second i remove the charger and re-connect it and it would show, 89% battery. the next second i would remove and re-connect the charger and it would say 4% battery.
i could not do anything. so i went to samsung OFFICIALL sales & repair centre and I LITERALLY MADE THAT STUPID ***** WRITE DOWN ON THE JOB SHEET TO NOT LOSE THE IR BLASTER COVER THINGY. they gave me 15 days of time for to repair it and asked for Rs 5000 which is equivalent to US $ 55 approx. i was like, ok if u fix it all well i can pay that. and FYI, the TABLET WAS IN FREAKING WARRANTY! IT WAS ONLY 20 DAYS OLD!
you get where im going? well i called them 15th day and they didnt pick my phone. i tried for next 2 days and they didnt pick any call. i went to their office and asked them what happened of the tablet. they said sorry we could not fix it and we were told this by our ENGINEERS the second day. i was like why didnt u tell me that before why make me wait 15 days and they said our phone was dead... MOTHER****ERS!
i asked them to return my tablet, they charged me Rs 1000 approx US $10 BEFORE returning me the tablet.
when they returned me the tablet, it had that IR blaster cover lost. i was so angry i cant explain. i could not do anything against them i went there 3 times and waited for like 30 min each time JUST TO SEE THE MANAGER AND HE NEVER MET... i wish they all die in deepest pits of hell for eternity. amin.
anyways, firstly i didnt trust the local small repair shops but i had no choice i gave the tab to one of shops and he repaird it for me in like 1 day. i was really happy. but he charged me Rs 3000 about US $30.
i started using the tab and it was fine. i got the normal 6-7 hours of screen on time. and btw, he didnt replace any thing including the batter.
since this saturday, the same **** started happening AGAIN. i went to the same shop and gave him the tablet to repair. just today he called me and told me the expense for this time repair would be Rs 5500 approx US $55.
NOW, this is my experience with samsung's greatest tablet ever. i have learnt my lesson the hard way i guess. Spending US $40 or $60 might not be a big deal for some of you Europeans or Americans out there but im from Pakistan. im a student. i dont get money very often to repair my ****. and that also a mere 28 days old BRAND NEW OUT OF THE ****ING BOX TABLET.
i know, i might get hate here as well, cause not many these days, understand others problems.
but i would advise you all new comers NOT TO GET THIS TABLET EVEN IF U ARE GETTING IT VIA SALE. i paid the full price and even more cause of import fees and taxes.
and btw, its not just me, there are many people who didnt get the battery life they were told they would get.
you have been warned.
Why didn't you get a replacement by warranty? Didn't get that.
pibach said:
Why didn't you get a replacement by warranty? Didn't get that.
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Click to collapse
HAHA... replacement? there is no such thing as replacement here mate! they only talk to the customers until they pay them and thats it. after that they dont have any time for you. as i have already said, they were not even ready to return me my device which they had ****ed up by losing the IR blaster cover. they said first i need to pay then they will return my tab. its been one of the ****ed up experiences of my life.
and to top things off, no one is there to complain. no executives, no senior person, no managers NOTHING! only sales girls with fake smiles and little cleavages. u see, women here, especially women who work in such sales department, like all over the world are used very wrongly. and in our country you can not even look at a woman with anger, let alone talk to them about the **** they did wrong to my tablet.
its very very saddening situation here man, very very saddening! people who have resources get everything and students like myself or people who have not much relations are the victims. i know if i were in any other country i could have sued their asses off. but here NO.
and its the device its self thats the problem. u see if samsung cuts its product lines even 25%, and works more on QC and software, things like thing would never happen.
all the hype around S6 and i bet you, it will all be the same. I bet you it will still lag, it will have almost the same issues as previous phones. yes there will be changes, but merely cosmetic!
Reality bites
pibach said:
Why didn't you get a replacement by warranty? Didn't get that.
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Click to collapse
Unfortunately, most of the stores in some countries are only third party/franchisee, so they don't offer the same wonderful customer service you may be accustomed to. They don't readily provide brand new unit replacements, heck, we usually even have to fight for parts replacement and settle at that (better than nothing, I guess).
From where I'm from, we're usually told, "we will have to have our technician take a look at it. Please come back after 5-7 business days." When we come back, they tell us that they were unable to elicit the problem, and if we want, they can have it sent to their main branch (in a different city) to take a look at it. Of course, they still end up telling you that there's nothing wrong with it and charge you anyway.
---------- Post added at 02:31 PM ---------- Previous post was at 02:24 PM ----------
Thank you for this post. I actually considered getting the Tab S2 when it comes out. Your post reminded me of my past experience with a Galaxy Tab 8.9 and an S3 (tablet had a defective motherboard and I could only get the parts replaced, no new unit) and my Galaxy S3 wouldn't connect to a WiFi network unless I literally stood right next to the router (this one I actually did manage to get a replacement unit, but the trouble I had to go through..ugh).
Anyway, I'm so sorry for the trouble you had to go through.
Sorry but just because you had an bad experience it doesn't mean that others should be scared off. I bought my tab 's 8.4 on sale and I use it at least 4-5 hours per day without any lag at all and with around 35% battery left every day. I think you could just have said that you had a bad experience instead of telling everybody in bolded text that they shouldn't get it.
Except I have WiFi version. So if this is a common problem on the late version then I have nothing to say.
Pills_e said:
Sorry but just because you had an bad experience it doesn't mean that others should be scared off. I bought my tab 's 8.4 on sale and I use it at least 4-5 hours per day without any lag at all and with around 35% battery left every day. I think you could just have said that you had a bad experience instead of telling everybody in bolded text that they shouldn't get it.
Except I have WiFi version. So if this is a common problem on the late version then I have nothing to say.
Click to expand...
Click to collapse
I agree - I have the 10.5 and yes it suffers from slight lag but theres ways around that (Nova/debloating etc).
My note 4 is the boss and not issues at all now i'm on 5.0.1. You can't really slat a manufacturer entirely if the country you reside in doesn't have the support required - you took that risk on.
As for the technical problems you are having, I guess taking apart a device that was under a month old kind of invalidates any warranty - if you didn't have one I suspect all you've done is cause problems for the engineers. Did you contact the sellers/retailer? Have you contacted samsung to see who they'd recommend/are there others that may be able to sort it out?
However if you cannot get Samsung repair service in your area, why didn't you consider a make that can be supported locally?
I imported a gear VR from the US to UK and if it went wrong I'd wholly expect Samsung not to honour the warranty....sometimes we take risks and it doesn't work out!
Well no doubt you had a nightmare experience and sorry that you didn't have my experience. For me I couldn't be happier and have zero regrets with my purchase. Other then the lag problem which was fixed by debloating and switching to nova launcher I really really really love my tab s and so glad I didn't get the iPad mini like I was planning.
Now I eagerly await the lollipop update.
Sucks that you can't get proper service. Sorry to hear that but a lot of us can get proper service so I don't think its right for you to tell people to stay away. If someone gets unlucky here where I am they can easily return it and get a new one. For me I was first disappointed by the battery life but have quickly realized maybe I was spoiled by the 10+ hours my ipad 3 got. I don't experience any lag and have mostly good things to say about the device. I do wish the battery would go a bit longer. My only complaint comes with the power button. After only a few weeks its not looking good. Its going to go at some point. It already looks like its pushed in.
I have a 10 as well, and I have had zero issues with it. I have read some other complaint threads, but I haven't had any issues at all with mine. Sucks to hear others have issues, but this is the finest tablet I have ever owned.
bonerp said:
I agree - I have the 10.5 and yes it suffers from slight lag but theres ways around that (Nova/debloating etc).
My note 4 is the boss and not issues at all now i'm on 5.0.1. You can't really slat a manufacturer entirely if the country you reside in doesn't have the support required - you took that risk on.
As for the technical problems you are having, I guess taking apart a device that was under a month old kind of invalidates any warranty - if you didn't have one I suspect all you've done is cause problems for the engineers. Did you contact the sellers/retailer? Have you contacted samsung to see who they'd recommend/are there others that may be able to sort it out?
However if you cannot get Samsung repair service in your area, why didn't you consider a make that can be supported locally?
I imported a gear VR from the US to UK and if it went wrong I'd wholly expect Samsung not to honour the warranty....sometimes we take risks and it doesn't work out!
Click to expand...
Click to collapse
Pills_e said:
Sorry but just because you had an bad experience it doesn't mean that others should be scared off. I bought my tab 's 8.4 on sale and I use it at least 4-5 hours per day without any lag at all and with around 35% battery left every day. I think you could just have said that you had a bad experience instead of telling everybody in bolded text that they shouldn't get it.
Except I have WiFi version. So if this is a common problem on the late version then I have nothing to say.
Click to expand...
Click to collapse
both of you are very right at your position. i might have also said the same things if i saw some thread like this and i had no trouble with my tablet.
but the thing is, samsung has Proper sales and service business here in my country. u would not even believe that some of the products are not even launched in some big countries but they are made available here. Note 4 was launched here 2 days before its international launch! same case with some other big tabs and smartphones.
removing the back cover does not void ANY kind of warranty. i snapped it back and no body could tell if i ever removed it. i dont have the tab with me, but when i will i will try to show you guys what the OFFICIAL samsung ENGINEERS did to it. i opened the back with a debit card and nails and they have proper equipment, i guess, but they ruined it for me. and how come they lose some part of the tab when i CLEARLY TOLD THEM & EVEN ROTE IT TO THEM NOT TO LOSE IT because its too small thing to lose.
any how, all of you guys who have no trouble with your tabs, great for you. i feel good for you. i would have called it my bad luck if it was my first experience with samsung device. i have had sasmsung devices for a very long time including even some of the house hold electronics. mobile division of samsung sucks balls in terms of QC.i remember having S2 having dead speaker after 2 months, S3 having strange glue marks on the AMOLED screen, S4 having heat up issues and now this.
@ Pills_e and i didn't write text in bold or what ever to seek attention. why didnt you write such a thread? because you didnt have a problem right? i just tried to warn people. i have said it already and would say it again, im a student. i dont have a full time job. its Very hard for me to spend US $40 or $60 after 10 days just like that on repairing a gadget that is not even available to me. it might be easy for you, but not for all.
i just advised based on my experience and its just sincere brotherly advise to all new comers. people will get what they like, no matter what. i just poured in my experience. thats it.
aami.aami said:
hi. i have had my eyes on this tab S 8.4 LTE since it was announced. i have been saving a lot so as to get this tablet.
the day i got all the money for this tablet saved, i went to the Samsung store and bought the device right. hell, i even paid extra for the Bronze color one.
i felt blessed and happy. after like half an hour of using the tablet, i found the stutter and lag to be all over the UI. it was not deal breaker but definitely was Heart breaker. for a premium one of a kind, Samsung Flagship tablet, i didnt expect that. i have owned Note 3 and both have EXACTLY the same hardware other than the screen.
but i got over that and accepted that as part of deal from samsung cause after all it had Touchwiz. i personally love touchwiz. i really do.
after like a week of usage, i started to feel like the battery on this tab is giving up on me. i tried every thing there was to try. i rooted it, removed the bloatware, installed greenify, swapped roms, minimized brightness and all i was advised by good folks here on this very good community of xda.
then i was told that many people here found the solution by re-sitting the battery connector on the mother board. and i tried that. i removed the back cover, with all the pain and cringing, and REALLY found the plug to be very loose. looked like some child had it just PLACED it on its place. it was not even all the way down. i did that, and boom, i got the battery back to normal, i un-noticed all the scars and scratches there were because of removing the back cover.
after like 4 or 5 days same **** started happening. battery would fail after like 3 hours of screen time and that also doing nothing just plain UI browsing, because my tab was in the period of showing it to friends and relatives. u know the usual stuff. people asking u to let them see your new tab. every body praised and loved the SUPER AMOLED!
after like some time, it literally gave up on me. it would not boot, it would power on. it would charge and that also very weirdly, when i plug it it sometimes said, 50% battery, then at the next second i remove the charger and re-connect it and it would show, 89% battery. the next second i would remove and re-connect the charger and it would say 4% battery.
i could not do anything. so i went to samsung OFFICIALL sales & repair centre and I LITERALLY MADE THAT STUPID ***** WRITE DOWN ON THE JOB SHEET TO NOT LOSE THE IR BLASTER COVER THINGY. they gave me 15 days of time for to repair it and asked for Rs 5000 which is equivalent to US $ 55 approx. i was like, ok if u fix it all well i can pay that. and FYI, the TABLET WAS IN FREAKING WARRANTY! IT WAS ONLY 20 DAYS OLD!
you get where im going? well i called them 15th day and they didnt pick my phone. i tried for next 2 days and they didnt pick any call. i went to their office and asked them what happened of the tablet. they said sorry we could not fix it and we were told this by our ENGINEERS the second day. i was like why didnt u tell me that before why make me wait 15 days and they said our phone was dead... MOTHER****ERS!
i asked them to return my tablet, they charged me Rs 1000 approx US $10 BEFORE returning me the tablet.
when they returned me the tablet, it had that IR blaster cover lost. i was so angry i cant explain. i could not do anything against them i went there 3 times and waited for like 30 min each time JUST TO SEE THE MANAGER AND HE NEVER MET... i wish they all die in deepest pits of hell for eternity. amin.
anyways, firstly i didnt trust the local small repair shops but i had no choice i gave the tab to one of shops and he repaird it for me in like 1 day. i was really happy. but he charged me Rs 3000 about US $30.
i started using the tab and it was fine. i got the normal 6-7 hours of screen on time. and btw, he didnt replace any thing including the batter.
since this saturday, the same **** started happening AGAIN. i went to the same shop and gave him the tablet to repair. just today he called me and told me the expense for this time repair would be Rs 5500 approx US $55.
NOW, this is my experience with samsung's greatest tablet ever. i have learnt my lesson the hard way i guess. Spending US $40 or $60 might not be a big deal for some of you Europeans or Americans out there but im from Pakistan. im a student. i dont get money very often to repair my ****. and that also a mere 28 days old BRAND NEW OUT OF THE ****ING BOX TABLET.
i know, i might get hate here as well, cause not many these days, understand others problems.
but i would advise you all new comers NOT TO GET THIS TABLET EVEN IF U ARE GETTING IT VIA SALE. i paid the full price and even more cause of import fees and taxes.
and btw, its not just me, there are many people who didnt get the battery life they were told they would get.
you have been warned.
Click to expand...
Click to collapse
I'm so sorry for you. I hate that you've been through all of this stuff regarding samsung devices. I wonder if the tabs going to Pakistan are made in a different factory than United States ones? I hope you have better luck in the future.
Sent from my Galaxy Tab S 8.4 with much love to the xda community.
I have the 10.5 and am on a stock rom and have zero lag anywhere. Initially there was lag with the OS it was released with (I bought it release day) but subsequent updates removed all the lag I had. I love my Tab S and I get 11hrs watching videos on it on long flights and drives and the screen is amazing.
What you should have done was try to return the tablet for a replacement INSTEAD of opening the back. Opening the back voided your warranty and is not something I EVER do for ANY device I own that's within warranty period. Outside of the period I may take the chance but not a day before.
Sorry to hear this happened to you as I know how frustrating these kinds of things can be.
I'm Surprised!
I'm surprised that Samsung would even touch your Tab S 8.4! After you rooted it, changed the ROM and then opened the device up which a user is never supposed to do, I'm surprised your warranty is worth the paper it was written on.
You should have taken the Tab S back to whomever you bought it and got your money back.
Hmmmm... was just about to order a tab S 8.4 WiFi as well... Lol.
i have 10.5 LTE and the battery stand only 3.5 Hours after few month of purchase its stand around 6 hours before
i have already make root so i got KNOX flag 01
but i will pay 50$ if this will fix the problem but after i read your story im afraid to fix it and the problem come again .. i don't know what to do

Community needs to wake up, Seriously!

hi.im a loyal Samsung customer. i love their innovations, their experimentation, their ideas!
i love Note series, since Note 1, i never got anyother daily driver phone. it was always Note! the refined version of their S line.
Everybody knows how samsung treated Note 4. it is left like it is not even one of their own.
im not living in Europe or USA or Canada, where u can get subsidy from carriers and get a new phone and pay the rest monthly.
i have to get the cash, get it for almost 40% higher price than its price, or get it imported . i got mine imported.
Yesterday my Note 4 screen gave up on me. the left side of the display flickered and glitched out on its own for NO reason at all! i didnt drop it, i didnt put weight on it, it didnt get wet, NOTHING! all on its own, and mind u its only 20 days old phone.
its under warranty but i cant claim it cause i got it from UK and now i cant go back or send it back cause that would take time and lots of money especially when, if fixed, it comes back.
now i gave it for repair but they didnt satisfy me and said that these issues were common with S5 and onward phones from samsung. risk is higher cause it can be LCD issue which will cost me around $200, where i got this phone for $550
i had a Tab S8.4 this January, that had TERRIBLE battery issue, and after that motherboard died and i had to sell in for parts!
now all these stories and whats the outcome?
well i see many people here saying that looking at support from samsung for note 4 , they will not be getting any more samsung device, and blah blah.... then how come samsung sell millions of newer releases especially in European countries and USA? i mean, majority of their sales are in these areas right?
its sad, how **** their QC has gone, and even software support is ****! everyone knows they will not release 5.1 for international models until after Note 5 comes out.
Note 4 was supposed to be DAWN of new design language for samsung especially for their Flagships, but where is that philosophy now?
im not trying to be that mean dude, but it hurts when u spend ur hard earned money, u wait for a device u love, u get that and after 20 days u find its screen glitch out for no ****ING reason!
this is second time within few months, samsung betrayed me.
and its not just me, no major update in almost a year is bad from samsung.
so all who are saying they will not get Note 5 for lack of SD card slot, or removable battery, PLS STICK TO YOUR WORDS!
they have really really turned themselves like apple. samsung is the new apple now... but atleast, Apple knows a thing or two about QC and Software support. because without software support these phones are nothing more than a piece of hardware!
Unnecessary thread is unnecessary.
aami.aami said:
hi.im a loyal Samsung customer. i love their innovations, their experimentation, their ideas!
i love Note series, since Note 1, i never got anyother daily driver phone. it was always Note! the refined version of their S line.
Everybody knows how samsung treated Note 4. it is left like it is not even one of their own.
im not living in Europe or USA or Canada, where u can get subsidy from carriers and get a new phone and pay the rest monthly.
i have to get the cash, get it for almost 40% higher price than its price, or get it imported . i got mine imported.
Yesterday my Note 4 screen gave up on me. the left side of the display flickered and glitched out on its own for NO reason at all! i didnt drop it, i didnt put weight on it, it didnt get wet, NOTHING! all on its own, and mind u its only 20 days old phone.
its under warranty but i cant claim it cause i got it from UK and now i cant go back or send it back cause that would take time and lots of money especially when, if fixed, it comes back.
now i gave it for repair but they didnt satisfy me and said that these issues were common with S5 and onward phones from samsung. risk is higher cause it can be LCD issue which will cost me around $200, where i got this phone for $550
i had a Tab S8.4 this January, that had TERRIBLE battery issue, and after that motherboard died and i had to sell in for parts!
now all these stories and whats the outcome?
well i see many people here saying that looking at support from samsung for note 4 , they will not be getting any more samsung device, and blah blah.... then how come samsung sell millions of newer releases especially in European countries and USA? i mean, majority of their sales are in these areas right?
its sad, how **** their QC has gone, and even software support is ****! everyone knows they will not release 5.1 for international models until after Note 5 comes out.
Note 4 was supposed to be DAWN of new design language for samsung especially for their Flagships, but where is that philosophy now?
im not trying to be that mean dude, but it hurts when u spend ur hard earned money, u wait for a device u love, u get that and after 20 days u find its screen glitch out for no ****ING reason!
this is second time within few months, samsung betrayed me.
and its not just me, no major update in almost a year is bad from samsung.
so all who are saying they will not get Note 5 for lack of SD card slot, or removable battery, PLS STICK TO YOUR WORDS!
they have really really turned themselves like apple. samsung is the new apple now... but atleast, Apple knows a thing or two about QC and Software support. because without software support these phones are nothing more than a piece of hardware!
Click to expand...
Click to collapse
Why buy an imported version? Imports always have their risks no matter the brand. A screen replacement is always expensive due to the high costs of the amoled display (oem displays are always much more expensive than their knockoffs). Did you try calling a samsung service center for help? Sometimes they honor the warranty even if it is an import. If not then just send it back to the store you bought it from (should be cheaper than replacing the screen).
airwa1kin7 said:
Unnecessary thread is unnecessary.
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Click to collapse
i knew i would get such comments and even hate for this. its not a personal matter.
i would eventually get my issue fixed, that not the problem. the problem is Samsung's behavior to its customers.
its us buying their products and when people find unnecessary issues and lack of support from company, we rage like hell. but then at the end we go and buy another one of their over priced product and the cycle keeps going on and on....
the reason of this thread is not to bash samsung or to bash its customers in anyway. i myself like samsung but not anymore and thats because of no one else but samsung themselves.
its only US, customers who can fix lot of issues.
im sure many here would understand my point, sad you didn't
aami.aami said:
i knew i would get such comments and even hate for this. its not a personal matter.
i would eventually get my issue fixed, that not the problem. the problem is Samsung's behavior to its customers.
its us buying their products and when people find unnecessary issues and lack of support from company, we rage like hell. but then at the end we go and buy another one of their over priced product and the cycle keeps going on and on....
the reason of this thread is not to bash samsung or to bash its customers in anyway. i myself like samsung but not anymore and thats because of no one else but samsung themselves.
its only US, customers who can fix lot of issues.
im sure many here would understand my point, sad you didn't
Click to expand...
Click to collapse
Look it's not that I don't understand your point, it's the fact that your thread number 500 on this subject. I've already said I'm not buying another Samsung product.. I love my note 4 but have grown to dislike the lack of updates and most definitely the lack of open source on the TW side of things.
This is what happens when you take risks for granted. That extra 40% for a local version probably doesn't seem so bad now. You should consider an import as a no warranty device, not to mention you rooting it as well. I don't think I would purchase any kind of device today for $550 without some kind of warranty, unless I had 100% certainty the device would not fail.
I knew the risk when I bought my Note 4 and rooted it the second I brought it home. That was a $700 risk I was willing to accept with nobody else to blame but myself. (Of course I used the ol' amex warranty safety net, I am not totally reckless)
Conclusion: Suck it up, move on, and hopefully learn something from the experience.
I'm with you. The Note 4 amazed me when I got it, but the Lollipop update and amazingly long delays in fixing the issues, seeing all Samsungs old, ****ty models getting 5.1.1 before their newest most expensive flagship phone really soured me off the experience. With the Note 5 looking total ****, it seems like there's no real reason to stay with Samsung. Great hardware (except the Note 5), but their support and software are ****.
I totaly agree with you and I will not buy any Samsung phone/product in the future. I have Note 4 and Tab S and on Note 4 I had to lose warranty and root it to get the ROM that is working to some point and on Tab S I have stock and it is HORRIBLE! Gr8 piece of HW with crappy SW = not worth it! Thx to this incompetent Samsung like engeniers Apple is still on top thx to good support and great SW with lesser HW.
Sent from my SM-N910C using Tapatalk
see! i told you guys! samsung says no Note 5 for Europe and also just look at what they made us wait for our Note 4 5.1, this ****ty fingerprint magnet Note 5.
what are the upgrades? NOTHING!

Is anyone going to return the phone because of possible recall?

Hi,
Was wondering what people think of the recall. Seems like if they do do a recall, we would have to ship the phone in for a week at least. This would be very inconvenient and I'd rather just return the phone now before 14 day t mobile policy.
Any thoughts on if Samsung would give a freebie or maybe just give a new phone somehow? Otherwise, returning the phone seems to be the best idea and buying it again after the issue is "fixed"
Any idea if t mobile will make us pay 50 dollar restocking fee on this?
unholydoragon said:
Hi,
Was wondering what people think of the recall. Seems like if they do do a recall, we would have to ship the phone in for a week at least. This would be very inconvenient and I'd rather just return the phone now before 14 day t mobile policy.
Any thoughts on if Samsung would give a freebie or maybe just give a new phone somehow? Otherwise, returning the phone seems to be the best idea and buying it again after the issue is "fixed"
Any idea if t mobile will make us pay 50 dollar restocking fee on this?
Click to expand...
Click to collapse
I would say if you're not havingany issues there is no need to return unless you're worried of future issues. I won't be returning because I have no issues and my phone was manufactured 2 weeks ago. Also tmobile will not charge rsf
Sent from my SM-N930T using XDA-Developers mobile app
You think we will have the option to change color of phone in recall?
Sent from my Galaxy Note7 using XDA Labs
borijess said:
You think we will have the option to change color of phone in recall?
Sent from my Galaxy Note7 using XDA Labs
Click to expand...
Click to collapse
Im going to go out on a limb and say no but I could be wrong...
I really don't want to return my device because there is no problems with it like everyone else is having. But I'm going to give T-Mobile a call and see what my options are.
Sent from my SM-N930T using Tapatalk
I didn't grab the 7, decided to wait for whatever the Nexus will be because really, tho the note series has always been pretty good locked up and knox not being able to be reset later for full functionality has finally turned me off, with that said tho, if you have a note 7 by all means exchange it. It's in no way worth a gamble, whose to say what could happen if it caught fire, exploded or whatever. Your safety or your families is nothing to take a risk with and saying it has been fine so far is just plain stupid. Everything and everyone will always say it was just fine until it's not. If something was to happen and someone hurt and you knew about the issue yet ignored it you are pretty much a piece of *[email protected]# in my opinion. Samsung would not issue a recall and face the negative press unless it was something they truly deemed necessary.
Ducter said:
I didn't grab the 7, decided to wait for whatever the Nexus will be because really, tho the note series has always been pretty good locked up and knox not being able to be reset later for full functionality has finally turned me off, with that said tho, if you have a note 7 by all means exchange it. It's in no way worth a gamble, whose to say what could happen if it caught fire, exploded or whatever. Your safety or your families is nothing to take a risk with and saying it has been fine so far is just plain stupid. Everything and everyone will always say it was just fine until it's not. If something was to happen and someone hurt and you knew about the issue yet ignored it you are pretty much a piece of *[email protected]# in my opinion. Samsung would not issue a recall and face the negative press unless it was something they truly deemed necessary.
Click to expand...
Click to collapse
This is exactly what I was thinking. I've had no issues with this phone and have loved it so far, but I'm not going to take the chance of not sending back a possibility defective phone. Of course there isn't any signs of issues right now, but just my luck as soon as the recall period ends my phones will explode. I will be calling T-Mobile today or tomorrow to see what our options are because I'm not going a week or two without a phone. Everyone should return their phone and it should be a no brainer
If anyone is planning on selling their Note 7 down the road I would exchange it.
People on ebay will want to know if its one of the "fixed" units
Well my 256 GB card just showed up. They're not recalling that bad boy. Maybe go with something unlocked I guess.
Sent from my SM-N930T using XDA-Developers mobile app
Samsung acts fast and announces a recall on all Galaxy Note 7s because of potential battery issues. And Apple doesn't give 2 $#!%$ about the owners of iPhone 6 and 6 Pluses with Touch Disease who can barely if at all use their phone.
if there is a recall i will go back to my note 5 I loved that phone
I have my old Note3 as a back up (just replaced the battery so kids can still play on it and now it works and looks like new), so no big deal at all for me., so whatever they do I don't care much, I just hope it's a misunderstanding and despite being worldwide, only Korean made Notes 7 will be recalled (can't believe all factories produced faulty batts or that they can't track where battery was made) and mine is made China. One thing I'm 150% sure I will be owning Note7 recall or no recall and hell will freeze over before I would return it and switch to some other phones just being released any day now.
unholydoragon said:
Hi,
Was wondering what people think of the recall. Seems like if they do do a recall, we would have to ship the phone in for a week at least. This would be very inconvenient and I'd rather just return the phone now before 14 day t mobile policy.
Any thoughts on if Samsung would give a freebie or maybe just give a new phone somehow? Otherwise, returning the phone seems to be the best idea and buying it again after the issue is "fixed"
Any idea if t mobile will make us pay 50 dollar restocking fee on this?
Click to expand...
Click to collapse
I just called them and they said samsung is manufacturing new notes, and in about 2-3 weeks they will call you and you bring your old note in and they just give you the new one, no restocking fee
I have 3 or 4 other phones so will just be waiting to see what our options are.
---------- Post added at 10:25 AM ---------- Previous post was at 10:21 AM ----------
Another message from T-Mobile.
https://newsroom.t-mobile.com/news-and-blogs/samsung-note7-update.htm
So do anyone know for sure that we can turn in the phone?
I want out this phone and my 14 days has expired..
dallas90733 said:
So do anyone know for sure that we can turn in the phone?
I want out this phone and my 14 days has expired..
Click to expand...
Click to collapse
http://www.tmonews.com/2016/09/t-mobile-samsung-galaxy-note-7-refund-recall/
Looks like you'll have that option.
I just got back from the Tmobile to return my note 7. They gave me the option of another phone instead of the note 7 or just get a phone in the meantime until my new note is shipped in 2-3 weeks. They remburst me for my tech 21 case and screen protector. Which I still get to keep. Also since I Finance the note 7. They will credit me for my first payment of my old note 7. I had the silver returned and ordered the blue Coral. They actually asked which color I would like.
Just called t-mobile. They said they will exchange the phone outside the 14 day return policy.. They will be sending out a mass text message with details on the exchange.
I definitely want a note 7, I don't want to exchange for any other phone except for a replacement note 7. So are they fixing the current phone or are they exchanging them? Waiting a week without a phone is stupid, I hope we get the Option to exchange for a new fixed one
Mine was made china on Aug 6th...its just the Korean variants with the issue correct?

Backup Software for Note 9

I've read about SmartSwitch and Kies 3. I currently use Kies 3. I don't care how user-friendly, clever, or fast it is. Anything better than Kies 3 to be able to restore single apps and pull out previous APKs? We learned the hard way that we need to turn off Google automatic updates from the play store. They arbitrarily roll out new policies that cripple businesses and cost them many thousands of dollars.
Thanks!
https://forum.xda-developers.com/showpost.php?p=79320380&postcount=14
TWiiTCH said:
https://forum.xda-developers.com/showpost.php?p=79320380&postcount=14Do not downgrade if a current bootloader is newer than old one. You can't revert bootloaders but you can up or downgrade if same version or new one that's higher.
Click to expand...
Click to collapse
I have never been so frustrated with a phone purchase. I probably have 40 hours in this and it looks like it isn't over yet. First people say once it's upgraded to Pie there is no going back. Next they say it's no problem. Next they say you cannot go back to Oreo and I have a phone on order that is about to get re-listed if I cannot revert it. Now I'm rooting for Hawwaie, a new operating system, and for them to be a US carrier. These guys are criminal.
IT_Architect said:
I have never been so frustrated with a phone purchase. I probably have 40 hours in this and it looks like it isn't over yet. First people say once it's upgraded to Pie there is no going back. Next they say it's no problem. Next they say you cannot go back to Oreo and I have a phone on order that is about to get re-listed if I cannot revert it. Now I'm rooting for Hawwaie, a new operating system, and for them to be a US carrier. These guys are criminal.
Click to expand...
Click to collapse
I feel your frustration. I bought this phone because I wanted a hi end hi performance phone & I thought I'd stay on Oreo until there was a root method for my Snapdragon model only to find out that after hitting no to the update request about 20 times it still forced me to upgrade. Why the heck do they ask if you want to upgrade or not if they're just going to force you to upgrade anyway. As for the bootloader thing if you are on version 1 it doesn't matter what release firmware you put on it just as long as it is bootloader version 1 or higher. Once you go to a firmware that has bootloader version 2 or higher you are unable to go back 2 a firmware that is lower then the one you're currently on. It is stupid but I don't know what to say because I am in your position, stuck with a phone I cannot root and paid big money for. If you have any questions on how to do things just PM me and we can chat I am fairly knowledgeable when it comes to Samsung devices and the note 9 as I've had mine since it was released. Do you have the exynos or snapdragon model? Mine is snapdragon so that is the one I am most familiar with. If I don't know something that you ask me I will not lie and pretend like I do know and feed you information that could lead you down a bad Road. I will give you answers if I do have the correct ones and I am sure of that.
What is it you wish to do or have done with your phone? If it is rooting/jailbreak and you have the exynos model you have an 80% chance that you can succeed in doing so. If you have the Snapdragon model like me we probably will not see a jailbreak or root anytime soon, if at all. There are ways and tricks to get around a lot of problems but they involve work and knowledge and time and usually they are a lengthy process to complete a simple task if it doesn't come out of the box already doing what you wish.
I'd love to trade mine if I could find somebody with a phone that is rootable and it's in the same quality and performs close to the way this one does. I'm going to hold off though because I have downgraded to Oreo and everything I need is functioning at the moment. My only wish 4 root is because I'd like to run Viper4android to be able to get the best sound quality out of the phone possible. For me there is not enough Bass and the volume level is too low, and when you turn the bass or treble up using the EQ provided by Samsung the music goes quieter just so the bass and treble sound louder by comparison. This phone has a very low end audio quality in my opinion. I hate the earbud headphones they come with, AKG I believe. They keep falling out of my oddly shaped ear canal and don't provide me with anything I'd consider special sounding. They rate the headphones as high end $100 value but to me I've bought better for $29.99. Some may disagree but with hiphop/rap I need, well like heavy bass & sharp snappy treble without loss of mid range vocals. I'm getting married in 3/4 of a year, maybe I'll ask for a wedding gift (doing a money tree) and get me some $400 beats over ear headphones by Dr Dre. This phone without viper4android may not push them tho so I'll get a Bluetooth model which provides its own amp power supply.
Like I said if you have questions I'll tell you what I know, what I've actually done myself, and what I'm unsure of. I feel for you so least I can do is offer. Don't give up just yet. Day 2 on Oreo 8.1.0 and still nothing about updates has come up. It's two simple adb commands that stops the forced updates and it affects nothing on the phone. No prompts or error messages & EVERYTHING else works fine. It's easy to undo also and does not void warranty.
Cheers mate, take a deep breath & we can look at each issue 1 by 1. Hopefully their easy to correct.
I'm Ryan by the way. Ttyl ?.
:laugh:
TWiiTCH said:
I'd love to trade mine if I could find somebody with a phone that is rootable and it's in the same quality and performs close to the way this one does.
Click to expand...
Click to collapse
There is, the Pixel 2XL. The Pixel 3XL came with Pie. There isn't much difference between the two. The reason I didn't is I will be living in a South America most of the time and I want Samsung Pay otherwise the Pixel 2XL almost had
me giving up the stylus.
TWiiTCH said:
Like I said if you have questions I'll tell you what I know, what I've actually done myself, and what I'm unsure of. I feel for you so least I can do is offer. Don't give up just yet.
Click to expand...
Click to collapse
If it doesn't come with the right boot loader I'll list it back on eBay and get one that does.
I don't buy phones often because it takes me 80 hours to get one the way I need it. Once I was able to get a phone with a stylus, and I could run line-of-business software, the Touch Pro2, it would be hard for me to give up the stylus. The Touch Pro2 was simply a Pocket PC and you could wipe it and install any operating that had drivers on it, including Android. It could emulate anything, including an iPhone. I'd still have a Windows phone if they made one but Balmer trashed it and started putting Zune on phones with Windows Phone and then it lost it's entire software base, including the Word, Excel, and Outlook that was baked in, and took Nokia down with it. That is what brought Android out of obscurity. I didn't move to Android until the Note 3 because it was the first point in time that Android had enough competent software for line-of-business apps, and the reason I didn't go IOS is because the same apps in the iPhone didn't work right, and I couldn't get where I needed to go, with call recording being one. It was also the latest I could get root. With root we can do site surveys, see what the bands are in a certain area, troubleshoot networks, etc., so we will keep the Verizon Note 3s for that purpose as they have no resale since they cannot be added to the Verizon network after the first of the year because they don't have LTE-A like the Note 4. The Note 8 and the Note 9 are the only ones with the bands needed to be able to work on a variety of networks around the world, that has a stylus, can still record calls if running Oreo, and has Samsung Pay. There is no advantage for me to buy a Samsung without a stylus. The problem with the Note 8 is battery life and it would probably come with an older battery. For those reasons the Note 9 is the only duck in my pond. I couldn't use a Note 10 if someone gave it to me.
TWiiTCH said:
Day 2 on Oreo 8.1.0 and still nothing about updates has come up. It's two simple adb commands that stops the forced updates and it affects nothing on the phone. No prompts or error messages & EVERYTHING else works fine. It's easy to undo also and does not void warranty.
Click to expand...
Click to collapse
ADB access for most is about over, and Verizon is the name of a new virus that works around your OTA protections. I'm going to go with what Jammol stated on this thread: https://forum.xda-developers.com/ga...9-snapdragon-oreo-verizon-wont-t3939073/page2 plus this video for phone settings: https://forum.xda-developers.com/ga...9-snapdragon-oreo-verizon-wont-t3939073/page2 plus install Package Disabler Pro+.
TWiiTCH said:
Cheers mate, take a deep breath & we can look at each issue 1 by 1. Hopefully their easy to correct. I'm Ryan by the way. Ttyl .
Click to expand...
Click to collapse
I have a Note 9 on the way, setting up my plan, and ordering and downloading. The phone is my mini business laptop. It has my mail, schedule, software to support people remotely, tracks my time, takes notes for my calls, etc. I don't use it for movies, games, or music. What turns my ears red is when they make changes that cost me thousands of dollars in lost history and change things to where I lose business functionality. If I find the guy who did Pie and took away my call recording, I'm going to revoke his social media accounts, take the transmission out of his car to keep him safe and from breaking the law with any inadvertent traffic violations, and board up all of the windows on his house to protect his privacy. I know what's best for his life. BTW, I'm Jack
IT_Architect said:
:laugh:There is, the Pixel 2XL. The Pixel 3XL came with Pie. There isn't much difference between the two. The reason I didn't is I will be living in a South America most of the time and I want Samsung Pay otherwise the Pixel 2XL almost had
me giving up the stylus.
If it doesn't come with the right boot loader I'll list it back on eBay and get one that does.
I don't buy phones often because it takes me 80 hours to get one the way I need it. Once I was able to get a phone with a stylus, and I could run line-of-business software, the Touch Pro2, it would be hard for me to give up the stylus. The Touch Pro2 was simply a Pocket PC and you could wipe it and install any operating that had drivers on it, including Android. It could emulate anything, including an iPhone. I'd still have a Windows phone if they made one but Balmer trashed it and started putting Zune on phones with Windows Phone and then it lost it's entire software base, including the Word, Excel, and Outlook that was baked in, and took Nokia down with it. That is what brought Android out of obscurity. I didn't move to Android until the Note 3 because it was the first point in time that Android had enough competent software for line-of-business apps, and the reason I didn't go IOS is because the same apps in the iPhone didn't work right, and I couldn't get where I needed to go, with call recording being one. It was also the latest I could get root. With root we can do site surveys, see what the bands are in a certain area, troubleshoot networks, etc., so we will keep the Verizon Note 3s for that purpose as they have no resale since they cannot be added to the Verizon network after the first of the year because they don't have LTE-A like the Note 4. The Note 8 and the Note 9 are the only ones with the bands needed to be able to work on a variety of networks around the world, that has a stylus, can still record calls if running Oreo, and has Samsung Pay. There is no advantage for me to buy a Samsung without a stylus. The problem with the Note 8 is battery life and it would probably come with an older battery. For those reasons the Note 9 is the only duck in my pond. I couldn't use a Note 10 if someone gave it to me.
ADB access for most is about over, and Verizon is the name of a new virus that works around your OTA protections. I'm going to go with what Jammol stated on this thread: https://forum.xda-developers.com/ga...9-snapdragon-oreo-verizon-wont-t3939073/page2 plus this video for phone settings: https://forum.xda-developers.com/ga...9-snapdragon-oreo-verizon-wont-t3939073/page2 plus install Package Disabler Pro+.
I have a Note 9 on the way, setting up my plan, and ordering and downloading. The phone is my mini business laptop. It has my mail, schedule, software to support people remotely, tracks my time, takes notes for my calls, etc. I don't use it for movies, games, or music. What turns my ears red is when they make changes that cost me thousands of dollars in lost history and change things to where I lose business functionality. If I find the guy who did Pie and took away my call recording, I'm going to revoke his social media accounts, take the transmission out of his car to keep him safe and from breaking the law with any inadvertent traffic violations, and board up all of the windows on his house to protect his privacy. I know what's best for his life. BTW, I'm Jack
Click to expand...
Click to collapse
I looked around and even found a great condition pixel 2 XL that somebody was willing to trade for my Samsung Galaxy S8 but I was nervous about a used phone, and luckily once I called my carrier to check if the pixel would run on their Network they told me it didn't. I am with Eastlink Mobility in Eastern Canada and their firmware customer code or abbreviation is esk. They stated that they sell only the phones that work on their Networks (many) and phones purchased elsewhere would not work on there modem bands and would only be able to purchase second hand phone that they carry in store so that I would be okay and I would be able to connect to their towers. To me this sounds like a bunch of bul****, there are many many bands and Eastlink Mobility doesn't even own any Towers. The service they provide is through rented Towers from Bell Canada and Telus Canada and Rogers Canada. This being the case I would assume any phone that runs on any of these Networks should be able to be hooked up and used with my current provider without me having to purchase a brand new phone. I think it is a money grab and also all the phones that they do sell currently are not able to be rooted. Very small selection. Only newest Note 9+ Galaxy S10, iPhone X, and some cheapos that liik ancient.
FOR $150 a month I get...
Unlimited nationwide long distance calling. Unlimited local calling 24/7. I have insurance that covers everything even if I dropped it on concrete face down and stepped on it getting out of the car to pick it up and shattered the screen rendering the phone useless (whick I did a week after buying the note 9) God that sucked/was dumb. This insurance does not expire ever as long as I keep it on my plan. It doesn't matter the reason the phone is damaged so it's a pretty good insurance plan. I also get 7gb of mobile data each month and unlimited sms/mms but I'm still wondering if WiFi calling will be activated. I see through package Disabler there is a WiFi calling apk. why it'd be there if there was no intention on using it 1 day, but I'm sure Eastlink will be last to get it available. Google pay & Samsung pay are not compatible with my bank/country/provider so their just wasting space. I have bixby turned off atm. Single press - settings, double press - game launcher, & long hold press is screenshot. Quite handy, I used button remapper & setup on pc was a breeze. Wish me luck finding a "looked after" (female owner sosted prob never rooted) pixl 2.
I'm thinking I'll keep this note & use very lightly with my screen cover & Otterbox & sell before I'll lose out on resale when it becomes too low, meaning I'll sell if a good option appears & I can profit off mine still due to keeping EVERYTHING it came with. & in mint shape. Carrier unlocked but I think they have to unlock if requested now due to a law passe. The must provide you with free code. I have my Box, manual/warrenty, no scratches, all oem parts which most are still unopened or have never been used even, and in mint condition. Never been messed with or buggy issues. I'll keep my eyes open for pixel 2 but I'm pretty sure I'll run into the previous issue I mentioned. Denial by carrier.
TWiiTCH said:
If you have any questions on how to do things just PM me and we can chat.
Click to expand...
Click to collapse
I took you up on that because I didn't want to reduce the usefulness of this thread to others by thread drift into chat over other topics and strategies, which I started doing already.

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