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My Galaxy Tab this evening seems to have started experiencing a rather catastrophic problem. I boot the thing up, and then within a few minutes it powers itself down.
It seems to be confused about how much batter power it's got. I have had it on the charger all day long while I was working. About 15 minutes ago I picked it up to have a play, and the next thing I now it was telling me it had no power and was shutting down.
But I can immediately start it up again without any problem. It boots up and shows almost full charge. However, within a few minutes it shuts itself down. Sometimes I see the battery indicator go flat before this happens.
Actually while typing this up, it has rebooted a couple times. While off it first shows no power on the "off, but charging screen". However, it then quite rapidly goes to full charge (according to the same screen).
This happens while the tablet is both on and off the charger.
Has anyone experienced anything like this or have a clue?
This is, btw, a Galaxy Tab I bought from a Car Phone Warehouse in the UK (in case that makes a difference). It has the stock ROM on it -- nothing done to it except installing way too many apps.
Any tips on what to try to get it back in working order? Perhaps some sort of hard reset? Or is this maybe an actual hardware problem?
(alas, I won't be able to visit the Car Phone Warehouse until Monday...)
I hate to say it but the term "defective" pops into my head.
Have you tried doing a factory reset just in the slim chance that some piece of software is causing this?
The battery on my GT has been great. The issues you are describing sounds like a hardware defect or the actual OS having a problem reading the battery. Neither are going to be good for you.
As a technical care representative with T-Mobile I would have to second that. Anytime the phone shuts itself off and does not reboot on its own typically means a physical power issue such as the battery. If the phone rebooted itself I would say likely a software issue. It never hurts to try the master reset though. My tab is due to be delivered on Tuesday so I am keeping my fingers crossed I don't have any similar issues. Best of luck to you.
-Scottprotege
Dear
1. please try hard reset by
*2767*3855#
remeber that it will erase all your internal storage. Back up all data before do it
2. If this cannot solve your problem, you need to upgrade to latest version
Regards
-------------------------------------
Sent via the XDA Tapatalk App on Galaxy Tab
I wouldnt bother trying to fix it return if you can as it is defective. I bought my galaxy from CPW too have an issue with losing wifi and data connection constantly so i will be paying them a trip for an exchange.
I got the same problem. Just unplugged after a night, it can show me 0 % left and shut down.
And I can turn it on, and then it shows me 100%.
I think it have happend 4-5 times in the last 3 weeks.
Hmmm maybe it's time to upgrade the firmware.
Sent fra min Galaxy Tab P1000 med Tapalot
For how long did it work fine before this started to happen?
Sent from my GT-P1000 using XDA App
Same problem here
I bought my Galaxy Tab on November 3. It worked well for about two weeks but then I noticed that when the battery indicator reached about 40% it would drain the remaining charge very rapidly. It basically went from 40 to 3% right away. Today I could actually watch how the battery indicator gradually went from 75% to 0 in about 5 minutes. When I started charging the battery level was at 91% so I guess the charge is there but the pad doesn't recognize it some how.r
scottprotege said:
As a technical care representative with T-Mobile I would have to second that. Anytime the phone shuts itself off and does not reboot on its own typically means a physical power issue such as the battery. If the phone rebooted itself I would say likely a software issue. It never hurts to try the master reset though. My tab is due to be delivered on Tuesday so I am keeping my fingers crossed I don't have any similar issues. Best of luck to you.
Click to expand...
Click to collapse
Thanks everyone for the advice.
Oddly, within about a half hour of leaving the office last Friday, my Galaxy Tab magically sorted itself out. I do plan to visit the store about the problem and see what they say.
I suspect you are right Scott, and others, that I'll be best to just exchange now while it's still new... Let's see what they say....
Ayern said:
I bought my Galaxy Tab on November 3. It worked well for about two weeks but then I noticed that when the battery indicator reached about 40% it would drain the remaining charge very rapidly. It basically went from 40 to 3% right away. Today I could actually watch how the battery indicator gradually went from 75% to 0 in about 5 minutes. When I started charging the battery level was at 91% so I guess the charge is there but the pad doesn't recognize it some how.r
Click to expand...
Click to collapse
YEAH, Same problem HERE >.< this TAB just run out the battery after i charged it, i charged in the night, unpluged in the morning at 9am (100%), play some games, download with 3G, listen to music, and the indicators show around 60% and i open some games, than it just show 3% need recharged (araund 12pm), weird, need some help here... after i see 3% battery, i turn off n turn on again, and it shown 48% again until now... O.O' Heeeelllppp... >.<
Occasionally the battery dat file becomes corrupt.
Try this ~ With the Tab screen off Press & Hold the Power Button AND place your finger on the screen.
Wait until you see the battery indicator pop up.
Now power down the the Tab and then power back up again.
You should now see a correct battery readout.
Beards said:
Occasionally the battery dat file becomes corrupt.
Try this ~ With the Tab screen off Press & Hold the Power Button AND place your finger on the screen.
Wait until you see the battery indicator pop up.
Now power down the the Tab and then power back up again.
You should now see a correct battery readout.
Click to expand...
Click to collapse
what screen off ? just normal screen off or need to turn off device?
With normal screen off, then placing my finger on the screen while pressing the power button does me nothing. It just normally doing screen on like it should.
Please guide me.
denis_sianto said:
what screen off ? just normal screen off or need to turn off device?
With normal screen off, then placing my finger on the screen while pressing the power button does me nothing. It just normally doing screen on like it should.
Please guide me.
Click to expand...
Click to collapse
The Tab powered fully down first, then power up whilst touching the screen.
This should bring up the battery indicator and hopefully now rectify the battery dat file.
Once done power back down and then restart the Tab.
Beards said:
The Tab powered fully down first, then power up whilst touching the screen.
This should bring up the battery indicator and hopefully now rectify the battery dat file.
Once done power back down and then restart the Tab.
Click to expand...
Click to collapse
I had this '40% to 3%' or '30% to 3%' etc battery problem before. I searched around for a solution and Beards' instructions above was one of them. Unfortunately, none of the proposed solutions worked.
For Beards' above, turning off then turning on the Tab while pressing the screen did not reset the battery stats database.
I tried many proposed solutions... a factory reset, deleting battstat.bin file, 'bump charge method' etc... all did not solve the issue.
Finally sent the Tab to the service centre and they upgraded the firmware. Samsung service centre claims that it is an issue with Froyo 2.2. They claimed Froyo 2.2.1 solves the issue. Can anyone verify??
After the upgrade, my battery problem is gone now, no more irritating '40% to 3%' issue. I am a happy man now... only for the fact that now I have a firmware with a protected bootloader.
greemme said:
I had this '40% to 3%' or '30% to 3%' etc battery problem before. I searched around for a solution and Beards' instructions above was one of them. Unfortunately, none of the proposed solutions worked.
For Beards' above, turning off then turning on the Tab while pressing the screen did not reset the battery stats database.
I tried many proposed solutions... a factory reset, deleting battstat.bin file, 'bump charge method' etc... all did not solve the issue.
Finally sent the Tab to the service centre and they upgraded the firmware. Samsung service centre claims that it is an issue with Froyo 2.2. They claimed Froyo 2.2.1 solves the issue. Can anyone verify??
After the upgrade, my battery problem is gone now, no more irritating '40% to 3%' issue. I am a happy man now... only for the fact that now I have a firmware with a protected bootloader.
Click to expand...
Click to collapse
Yes, I have heard of this being a more wider problem and that as you say 2.2.1 corrects the problem.
Interesting you couldn't sort out the problem by deleting the .bin file as the method I mentioned is supposed to reset this (tip came from a tech at Samsung) and has been used successfully by some members over at Android Forums.
It's also good at reviving a 'stuck' Tab, one which when you switch it on it either will not fire up or stays at the glowing Samsung sign at bootup.
Beards said:
The Tab powered fully down first, then power up whilst touching the screen.
This should bring up the battery indicator and hopefully now rectify the battery dat file.
Once done power back down and then restart the Tab.
Click to expand...
Click to collapse
I turned off my tab completely, then place one of my fingers to the screen, while pressing the power button. And NO, there is no battery indicator showing up at all. Rather it goes straight to the samsung intro.
And, why did you say 'hopefully rectify battery dat file". Did this kind of battery indicator thingy happen by chance?
Did you know 'wipe battery stats' method from recovery? Whats strange is, I've tried this method on my tab, and there's no usual status messages showing that 'wipe battery stats completed' or such...
greemme said:
I had this '40% to 3%' or '30% to 3%' etc
Click to expand...
Click to collapse
I currently have this problem too.
You can refer to below links, all related to batteries issue.
http://forum.xda-developers.com/showthread.php?t=924500&page=2
http://forum.xda-developers.com/showthread.php?t=928732&page=3
http://forum.xda-developers.com/showthread.php?t=921848&page=2
You are not alone
Sent from my GT-P1000 using XDA App
I am having this problem since i bought my first tab, i had to sell it off and get another new one. this is my 2nd galaxy tab and i am fedup with it. I am in asia with version dxjm2. Can anyone help me? I have been sending my tab to samsung twice already and all they said was do not download anything from android market. If that is so, what is the point of having a big tablet with nothing in it? Can i get a new replacement from samsung? Please anyone, i really need help.
jeromejeremytay said:
I am having this problem since i bought my first tab, i had to sell it off and get another new one. this is my 2nd galaxy tab and i am fedup with it. I am in asia with version dxjm2. Can anyone help me? I have been sending my tab to samsung twice already and all they said was do not download anything from android market. If that is so, what is the point of having a big tablet with nothing in it? Can i get a new replacement from samsung? Please anyone, i really need help.
Click to expand...
Click to collapse
i Jeremy, if you are adventurous, you can try this http://forum.xda-developers.com/showthread.php?t=986067&page=4 , currently, I am monitoring the status, so far so good. Now, I am doing my second charge after battery drained to 19% (I can't wait for it to go to 0% ). Before did, I will not be able to reach 19% and sometimes, the battery will prompt me to shut down due to battery left 3%, in actual fact, it is 30%.
Regards,
I tried touching the screen and holding the power button down at the same time for 30 seconds and that did not work.
i tried holding the power button down for 30 seconds and that did not work.
i also tried to boot into download mode and recovery mode and it does not turn on.
the device is fully charged and cold.
any help would be greatly appreciated.
thanks in advance
smali26 said:
I tried touching the screen and holding the power button down at the same time for 30 seconds and that did not work.
i tried holding the power button down for 30 seconds and that did not work.
i also tried to boot into download mode and recovery mode and it does not turn on.
the device is fully charged and cold.
any help would be greatly appreciated.
thanks in advance
Click to expand...
Click to collapse
leave it plugged into the computer for afew hours then try turning it on
Or better yet, use the charger for at least 4 hours.
thanks- the battery had a full charge when the screen went off
natious said:
leave it plugged into the computer for afew hours then try turning it on
Click to expand...
Click to collapse
the battery had a full charge when the screen went off as normal.
i pressed the power button and then the unlock screen is supposed to come on and it did not.
do i still have to charge it for 4 hours or let it drain for 17 hrs and then charge it again. i am going in a loop here. kindly let me know. thanks
HUH? HUH?
rangercaptain said:
Or better yet, use the charger for at least 4 hours.
Click to expand...
Click to collapse
the battery had a full charge when the screen went off as normal.
i pressed the power button and then the unlock screen is supposed to come on and it did not.
do i still have to charge it for 4 hours or let it drain for 17 hrs and then charge it again. i am going in a loop here. kindly let me know. thanks
If you plug it into the wall does the battery logo come up?
Sent from my Galaxy Tab of awsomeness
natious said:
If you plug it into the wall does the battery logo come up?
Sent from my Galaxy Tab of awsomeness
Click to expand...
Click to collapse
no. it does not
I have charged it for more than 4 hours and still it does not turn on.
I called T-mobile and they are telling me since it was bought in Dec I have to call Samsung. I called Samsung and they are open Monday through Friday 9am-5pm.
I have insurance on it and I asked T-mobile what am I paying insurance for and they told me only if its broken or has water damage can it be replaced under the insurance.
So I will take it to the TMO store today to see if there is something they can do....
I have charged it for more than 4 hours and still it does not turn on.
I called T-mobile and they are telling me since it was bought in Dec I have to call Samsung. I called Samsung and they are open Monday through Friday 9am-5pm.
I have insurance on it and I asked T-mobile what am I paying insurance for and they told me only if its broken or has water damage can it be replaced under the insurance.
So I will take it to the TMO store today to see if there is something they can do....
Good luck. Maybe you will be rained on while going to the . . .
rangercaptain said:
Good luck. Maybe you will be rained on while going to the . . .
Click to expand...
Click to collapse
I went to TMO store and they got me some help. i spoke to a TMO person who will contact Samsung and taker care of it for me. they are scheduled to call me tomorrow. since it is still under warranty and i have not opened it they will try to help. just a note i don't know if this is relevant, it gets warm when it charging and then cold when the battery is dead. right now i have it sitting until it drains.
i am waiting to hear from Samsung. lets hope they have good news.
I will keep you posted.
I had a similar thing happen to me last week as well. I went to sleep, and then didn't want to turn on anymore. I had it plugged into the computer and after about 30 minutes, it turned on.
Yeah... it's mine too and I solved by press the Power button while another finger touching on Screen just about 1~2 min and it wakes up. I don't know what is the reason while the TAB doesn't turn on.
FYI
Thanks for all of the helpful suggestions. Tab is on its way to texas to the samsung repair center. I will not see it again for over a week. So sad
tab you will be missed. I hope you return with some treats :i
hey, what about your tab now?
im facing the same problem today.
maybe u got a few tips?
I have a GT-i9000 it's about 1 year old and about a week ago it turned off completely.
Power button didn't respond, holding it down for 2 minutes with and without the battery, power/usb cord plugged and unplugged didn't work.
Nothing I did would power this damn thing on.
I decided to take to a cellphone service and they called me the same day telling me that the phones cpu is dead.
I didn't have any custom firmware installed on it nor any roms or software like that so my question is what could be wrong with the phone and what may I attempt in order to fix this thing, FYI I do not trust the cellphone service that the CPU is dead.
ProToCooL said:
I have a GT-i9000 it's about 1 year old and about a week ago it turned off completely.
Power button didn't respond, holding it down for 2 minutes with and without the battery, power/usb cord plugged and unplugged didn't work.
Nothing I did would power this damn thing on.
I decided to take to a cellphone service and they called me the same day telling me that the phones cpu is dead.
I didn't have any custom firmware installed on it nor any roms or software like that so my question is what could be wrong with the phone and what may I attempt in order to fix this thing, FYI I do not trust the cellphone service that the CPU is dead.
Click to expand...
Click to collapse
Try this page https://www.fixmystuff.in/FMS_Forum/threads/save-your-bricked-gt-i9000.157/
have a look here http://forum.xda-developers.com/showthread.php?p=19003060#post19003060
Well i havent used my gear for a while, but today i decided that i will start using it again. Took it out, plugged it into my laptop it started charging so i started thinking that i want to turn it on and play with it while its charging so i turned it on... Booting and no problems
Stupid me decided immideatly after boot that i should plug it into a socket so it would charg faster, well the same second i plugged my gear of my laptop it died and now its completely dead... it wont react to charging it wont boot.... nothing....
I tried searcing but i didnt find anything that solved my issue...
This must be my worst week of all time... i left my N3 at the service center yesterday hopefully the Gear dosent need to join...
i had similar issue. but i just kept pressing and holding the power button many times and one time i got a samsung logo that said 'rebooting' or 'restoring', don't remember.. but everything is ok now.
hurdlejade said:
i had similar issue. but i just kept pressing and holding the power button many times and one time i got a samsung logo that said 'rebooting' or 'restoring', don't remember.. but everything is ok now.
Click to expand...
Click to collapse
Have been pressing it about 4 mins now still dosent respond
FML :laugh:
EDIT: somehow someway it woke up while i was doing something else... Dissapointed in samsungs products....
Seems to be a common issue if not used in a while
Sent from my GT-I9505 using XDA Premium 4 mobile app
It is a common problem with any device that goes completely dead, give 5 min or so it will build up enough battery to show it is charging, it has happened a couple of times on my Infinity tablet, gear, a couple phones and my note 3
Hello all. My rog 2 phone went completely dead and not able to turn on in any mode. Any help in this will be highly appreciated
Long Press power button 30 secs
Charge for 7 hours
Power button+ Volume up
Power button + Volume down
Have you tried All this combinations?
jjgvv said:
Long Press power button 30 secs
Charge for 7 hours
Power button+ Volume up
Power button + Volume down
Have you tried All this combinations?
Click to expand...
Click to collapse
Yup.. I hv tried all the above...and also tried connecting to laptop thru USB cable.. but absolutely nothing happening.. it's dead as a Brick
What did you do before
Nothing actually.. went to bed in the night and kept the phone aside.. morning it was off thought battery empty and kept for charging. But even after an hour I noticed it wasnt charging and I cudnt turn it on either..
maybe open back cover and see What happened?
replace battery or What?
or replace Screen?
have you done any system updates or opened auto update?
There was an ott update that day which got auto updated..
Mostly is that OTA hard bricked your device. Your device ran out of battery while installing it.
The mobile had enough battery and the update got fully installed over wifi. After that I hv used the phone too. In the night I went to sleep keeping the phone aside and morning this happened.
Maybe Another OTA came and bricked your device.
My Y9 Prime had recieved 2 updates in a row so I can confirm it is possible.
if that is the case I cannot help you but if it is battery bug（like Note 8 battery drained overnight and battery failed）you can try reconnect the battery or replace it but I am a noob of doing that
Do you have spare phones?
What happens when plugged to computer?
Ohh. 2 OTA updates....
No sound or anything Wen plugged to comp. It's still dead.. tried all combination.
then mostly 2ota bug or battery bug
if screen bug you will hear vibration
Ohh ok.. any solution for this...???
Ayyappanrajesh said:
Ohh ok.. any solution for this...???
Click to expand...
Click to collapse
Flash fastboot Raw stock firmware files