I made the mistake of loaning my old Nexus 6 to someone when they were out a phone. They slapped a pin on it and are really unhelpful in verifying it. It's been awhile so they don't remember the pin.
I've managed to get them to give me info for one of those their accounts but it didn't work at all. Feels like I'm just caught in a loop with it where it lets me log in and then tells me I need to use a different account. Now it's saying I need to wait 24 hours due to a recent password change. Is there anyway I can just bypass this? I formatted userdata in fastboot but nothing. I'm just about to toss it in the garbage, it's not worth the few bucks I'll get on ebay.
You are dealing with Factory Reset Protection (FRP) which started with Android 5.1. After a factory reset, Google requires the user to verify they're the owner of the device logging into the last Google account on the phone. Additionally, if the password to this account is changed after the device was reset but before logging into the device during setup, you have to wait before you can use that account on the device.
I suggest you search for FRP bypass for whatever ROM and bootloader version you are on. Whatever you do, do not revert to a 5.1 bootloader version as that will probably brick you device.
Let me also point out that before resetting a device, it is best to remove all Google accounts from it.
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Okay, starting from the beginning.
I bought a slightly used Nexus 6 in excellent shape. When it arrived, I was able to set it up once (with my account, a Google Apps for Business account using my own domain); I set it up temporarily wifi only, waiting to plug in the SIM. After setting it up, I got prompted to upgrade from 5.1.1 to Marshmallow, which I did.
I'm beginning to enjoy the phone, and I look at the Marshmallow version. MRA58K. So, I find that MR58R is out and I decide to upgrade, following the instructions to flash stock recovery. So far, so good. I begin the fastboot process, and it is writing all the files, when it reports it cannot flash the bootloader, it is locked. I missed this part of the step because I was distracted by other events going on in my house, and instead of rebooting the phone at this point to try and unlock the bootloader, I go into recovery mode and tell it to wipe the phone.
The phone wipes, and boots back up as if normal. That is, until I get to the spot where I need to sign in with my Google account. I try signing in with mine, and I can't - I'm told I need the owner account. Great. So I contact the seller, who is a decent enough guy, who trusts me enough to give me temporary access to his account, in the event that's the problem. I can't get in with his account either. Note for my account, I have not reset the password in a long time, and from what the phone seller told me, he has not with is either ( I'm aware of the 72 hour delay if you do).
The phone shows up as a device in my Google Apps for Business account, but I cannot contact it in any way from there. I've tried "fastboot oem unlock" from the SDK tools, but it fails. I can't get past the prompt asking me to log in. Any one who can offer some help here, I'd really appreciate it; if I can get in just once, I know I can fix anything else. I just don't know how.
Additional note - I did manage to remove the phone from the previous user's Android Device Manager, as I have the account credentials. This, however, has not resolved my issue.
I don't get it --I was able to register the phone with my account the first time I set it up. I'm not sure why it doesn't let me sign in with that account now. I had the phone operational for twelve hours before flashing, so I'd think the link between my Google account and it would be just fine.
I just spoke with Google Store support:
Apparently (according to them), regardless of whether you reset your Google account password or not, factory-resetting the phone means the 72-hour wait period until you can get back in begins unless you have removed your Google account from the phone (and/or with Android Device Manager) prior to the factory reset. This was contrary to my understanding of this only happening if you changed the password shortly before resetting the phone.
I guess I'll find out in about two and a half days; I'll update this thread then.
Today I received a Nexus 6 which I bought off Ebay and when I tried to log in, I was disallowed due to factory reset protection.
I contacted the seller and he kindly gave me his google account details however, he also informed me that he had changed his password whilst the phone was in transit.
I am in possession of both the old and new password but neither of them will log me in.
Subsequently, the seller informed me that there had been a new login from this device relating to the time that I was trying both the passwords despite the device not logging me in successfully.
What is our way forward as I am reluctant to return the phone as it was a bargain.
Any advice as to the correct procedure would be much appreciated.
Something is fishy here. You shouldn't have to do anything, and him providing you his password(s) is unsecure and stupid.
All he has to do is:
1)Login to his Google account on the website https://myaccount.google.com
2)Go to Device Activity & Notications (Under the Sign-In & Security section)
3)Click on review devices
4)Remove the device from his account
Boom, the phone is removed from Google's re-activation lock or whatever you want to call it. It might take up to 72 hours for the device to be re-eligible for activation without signing into his Google account.
This was apparently done before he posted the device however, the google account was not removed from the device itself.
There is a 72 hour wait from when he changed the password before it will be recognized by the device. Wait that amount of time and log in with the new password and then go in and remove the account.
Hello,
Following a crash, I had to do a factory reset in the recovery of my note 8.
Of course, at boot, he asks me the Google account ID. Sadly, I do not have them anymore (email address deleted since). I tried my old ID: it does not work ...
Will a flash of rom stock via odin reset the frp? Or should it go before by an "adb frp tool", then flash a "combination firmware", before reflash the rom stock?
I have already tried all methods of bypass frp before 10/10/18 (sms class 0, bluetooth headset, samsung keyboard settings...)
(I am in N950FXXS5CRJ1 of 01/10/18, oreo 8.0). I'm french.
With proof of purchase, your carrier or samsung service will help you, that's it, WITH PROOF OF PURCHASE
neitsabes99 said:
Hello,
Following a crash, I had to do a factory reset in the recovery of my note 8.
Of course, at boot, he asks me the Google account ID. Sadly, I do not have them anymore (email address deleted since). I tried my old ID: it does not work ...
Will a flash of rom stock via odin reset the frp? Or should it go before by an "adb frp tool", then flash a "combination firmware", before reflash the rom stock?
I have already tried all methods of bypass frp before 10/10/18 (sms class 0, bluetooth headset, samsung keyboard settings...)
(I am in N950FXXS5CRJ1 of 01/10/18, oreo 8.0). I'm french.
Click to expand...
Click to collapse
You know when people come in here talking about needing to get the FRP security lock off and then going on to say their gmail account is magically gone or deleted it automatically makes us think the phone is stolen!! People don't just randomly delete their gmail account nor do they forget their password so easily! If it truly is your phone take it to the carrier I.E. "at&t, Verizon etc etc." Because they will be able to easily recover the phone for you quickly!!
neitsabes99 said:
Hello,
Following a crash, I had to do a factory reset in the recovery of my note 8.
Of course, at boot, he asks me the Google account ID. Sadly, I do not have them anymore (email address deleted since). I tried my old ID: it does not work ...
Will a flash of rom stock via odin reset the frp? Or should it go before by an "adb frp tool", then flash a "combination firmware", before reflash the rom stock?
I have already tried all methods of bypass frp before 10/10/18 (sms class 0, bluetooth headset, samsung keyboard settings...)
(I am in N950FXXS5CRJ1 of 01/10/18, oreo 8.0). I'm french.
Click to expand...
Click to collapse
Personally I don't buy it.
If you deleted your Google account, you would have been signed out across the board, you need to be signed in to a Google account for FRP to be enabled...
If you are a thief or a 'finders keepers' you will agree FRP is a great feature. Must suck holding this great phone and not be able to use it.
stonedpsycho said:
Personally I don't buy it.
If you deleted your Google account, you would have been signed out across the board, you need to be signed in to a Google account for FRP to be enabled...
If you are a thief or a 'finders keepers' you will agree FRP is a great feature. Must suck holding this great phone and not be able to use it.
Click to expand...
Click to collapse
Personally I think it's stolen just by the way he worded that and saying that the gmail account was deleted isn't sitting with me right because then the phone would literally nag the crap out of him saying stuff like the play store can't work, gmail can't work and most importantly as you said FRP can't work without the email.. I'm betting it's stolen.
One time, I went to my carrier service center to activate volte calls, while I was waiting for my turn, an old lady ahead of me explained to the employee her case, that her device was locked, that she had no idea what email or anything else, as her grandson was the one that took care af all those things, she only used the phone to make calls an send sms, the employee said that it was ok, all she needed to do was to provide a proof of purchase, or the contract, and an ID, that was it, she did, and problem quickly solved, so, anybody asking for some way to bypass frp, is obviously trying to unlock an illegal obtained device, period.
winol said:
One time, I went to my carrier service center to activate volte calls, while I was waiting for my turn, an old lady ahead of me explained to the employee her case, that her device was locked, that she had no idea what email or anything else, as her grandson was the one that took care af all those things, she only used the phone to make calls an send sms, the employee said that it was ok, all she needed to do was to provide a proof of purchase, or the contract, and an ID, that was it, she did, and problem quickly solved, so, anybody asking for some way to bypass frp, is obviously trying to unlock an illegal obtained device, period.
Click to expand...
Click to collapse
That's why I don't even try to help someone who comes along claiming that they magically forgot/lost their gmail account and password information. When he said he deleted the gmail account a while back the first thing that came to my mind was well without a gmail account you can't exactly do much with the phone because everything is going to be nagging you, Google, Play Store, Gmail, Google Services, maps and many other things and FRP can't lock without the gmail account so how could you possibly get FRP locked out.. You could by lying and stealing a phone and claiming it's yours..
Yeah, absolutely right
I certainly understand the views on going to a service center. But no. Not everyone with this problem is trying to cheat with a stolen phone. I just bought a very nice Note 8 (SM-N950U1) for $200 off eBay (from an individual with a 100% record) only to find it is FRP locked and I doubt she knew. Just did a factory reset and sell. So now I have to pay $50 at a service center and with the drive, it will take me about two hours. So some of us do have a legitimate reason to want to do a FRP unlock ourselves. Hopefully, the seller will rebate me the $50 so I don't have to send it back and start my long search for this model, in this condition for what i can afford all over again. Just say'in. Well glad I have XDA forums to let me know my position. - So thanks - Jim
Recently my good wife left to me quite new MI Max 2 which I decided to wipe clean and use for me. I went to stock recovery and done cleaning data. After reboot phone looked clean so started configuration. Unfortunately during setting google account there was no possibility to change account credentials to any other than my wife's... So after recovering data I have back my wife's phone.
I am new to Xiaomi phones. Please advise, how to efficiently reset phone to factory settings that I can cofigure it for my own account.. The phone is has stock ROM without root.
Edit: I was too fast to made a thread... After configuration I found place, where it was possible to reset phone. Anyway it is only beginning as I plan to unlock bootloder and root phone... Thank you for attention.
Ask your wife for the phone's account and password. When you reset the phone, use her account and password to set-up the phone first time. When you're done, go to the settings and remove the Existing Mi account (your wife's), then you can add your new account and the phone will be "merged" with your account from that moment on. So after next factory reset it will ask for those credentials. Basically, you do it like with every other brand or phone, even iPhone. (Log in with old account, remove it, add new one).
Thank you for tips, I already done it this way. Today I am happy owner of my Mi Max 2 phone and now I am waiting 72 hours period to unlock bootloader... ?
My dad wants to sell his mi 9
He doesn't remember the password he used when setting up the phone.
He apparently used an unknown email when setting it up, because if we ask for a reset link by email it says it isn't valid
If we try to reset by having a code texted to him, there is no code being received
This is super annoying to be able to unlock the phone but that not being enough of a security check to perform a reset
viper98 said:
My dad wants to sell his mi 9
He doesn't remember the password he used when setting up the phone.
He apparently used an unknown email when setting it up, because if we ask for a reset link by email it says it isn't valid
If we try to reset by having a code texted to him, there is no code being received
This is super annoying to be able to unlock the phone but that not being enough of a security check to perform a reset
Click to expand...
Click to collapse
On the other hand, I would think that security is good if a random user is blocked from resetting the phone. For a user to not just forget the password but also to forget what email address was used when setting up the phone it takes quite a lot of forgetting! To allow anyone to reset the phone is in my mind a bad idea.
To be able to unlock the phone you need to use the Mi-account, but to be able to perform a reset you need to log on to the Google-account used when you initially set the phone up. Unlocking and resetting are two different things, the first handled by Xiaomi and the second is handled by Google.
gerhard_wa said:
On the other hand, I would think that security is good if a random user is blocked from resetting the phone. For a user to not just forget the password but also to forget what email address was used when setting up the phone it takes quite a lot of forgetting! To allow anyone to reset the phone is in my mind a bad idea.
To be able to unlock the phone you need to use the Mi-account, but to be able to perform a reset you need to log on to the Google-account used when you initially set the phone up. Unlocking and resetting are two different things, the first handled by Xiaomi and the second is handled by Google.
Click to expand...
Click to collapse
Nope, you can't reset the phone without the Xiaomi password. He knows the google account and password.
I dug around some more and was able to discover that there is no email associated with his xiaomi ID. It just has his phone number. But since it is refusing to send a text to that number with a verification code, I don't know where to go.
viper98 said:
Nope, you can't reset the phone without the Xiaomi password. He knows the google account and password.
I dug around some more and was able to discover that there is no email associated with his xiaomi ID. It just has his phone number. But since it is refusing to send a text to that number with a verification code, I don't know where to go.
Click to expand...
Click to collapse
The kind of reset that requires access to the Mi account is when you want to restore backup from Mi Cloud.
For factory reset you don’t need the Mi account, you just need access to the Google account used when the phone was last set up.