Moto x4 xt1900-2 constantly power off randomly without any activity - Moto X4 Questions & Answers

I have moto x4 xt1900-2 indian variant with 6gb ram and 64 gb storage after a year it crashes randomly
please tell me some solutions also please provide me how to root and link for stock rom or custom roms. Thank you very much.

my moto x4 xt1900-2 6gb ram and 64gb rom
folt is imei 00
helpmi sir

Factory reset
I'd suggest you to perform a factory reset, don't forget to backup all your data before doing it.
Like you, after a year of heavy use of my Moto X4, it started to get slower. After a factory reset it became resposive again!

edstrv said:
I'd suggest you to perform a factory reset, don't forget to backup all your data before doing it.
Like you, after a year of heavy use of my Moto X4, it started to get slower. After a factory reset it became resposive again!
Click to expand...
Click to collapse
I have tried that too but problem is not slowed even i have rooted my phone and installed a custom rom but still its same. Thank you for your reply

Hardware Issue
VZAIWALA said:
I have tried that too but problem is not slowed even i have rooted my phone and installed a custom rom but still its same. Thank you for your reply
Click to expand...
Click to collapse
Hello, I had this same problem 2 months ago.
Curiously it was after installing customroms, but I think it has no direct relationship.
I had all the problems I read on the forum, including imei 00, so I finally found a rom that returned SIM / Wifi to my cell phone.
But the cell continued to power off unexpectedly, and it got worse and worse.
The problem I found was the battery, you can change it. But in my case I just jumped the PTC inside the battery pack and found the problem, it was old and causing the suddenly crashes.
Tip: Caution after open and repair, when you close and glue it again: 1. Don't put glue inside microphone 2.When cleaning to glue caution with the isopropyl alcohol...it can enter inside de lcd and create this...i fixed with hair warmer, but I almost lost it... :good:
I can't send pictures because my acc is new here. If you need some help dm me,
best regards

Yes.. since last 2 weeks i m facing the same issue. Random crash .. Happens mostly when u do a video call and click pics.. Looks like something related to cam.
Indian ver / 6 gb 64 variant

Related

[Q] Moto X (NOT ROOTED) - Wifi and Bluetooth problems

Hello!
Wifi and Bluetooth aren't working anymore When you try turning them on, them just turn off immediately. It has been going on after KitKat 4.4.3 update.
It's the same situation this member described in this thread: >>>>http://forum.xda-developers.com/moto-x/moto-x-qa/wifi-bluetooth-issues-t2808419<<<<
He also uploaded a video about this issue: >>>>youtube . com / watch? v = girqFv6eWnQ<<<<
I also have been reading this threads:
>>>>http://forum.xda-developers.com/moto-x/moto-x-qa/wifi-isnt-t2760479<<<<
>>>>http://forum.xda-developers.com/moto-x/moto-x-qa/moto-x-xt1060-issues-wifi-bluetooth-t2813308<<<<
and the solution for this would be replace the WCNSS_qcom_wlan_nv.bin in the Persist folder. As my phone is not rooted, it seens impossible I had accidently deleted this file, right? Anyway, the Persist folder of my phone is empty. It's because my phone is not rooted so it doesn't show the files inside the folder? At the wlan/prima, there are the following files:
WCNSS_cfg.dat
WCNSS_qcom_cfg.ini
WCNSS_qcom_wlan_nv.bin (that's the file, right?)
WCNSS_qcom_wlan_nv_calibration.bin
WCNSS_qcom_wlan_nv_regulatory.bin
Is there some possible solution or I really need to send my phone to technical support?
I'm sorry about my English and my poor knowlegde. Thank's a lot!
rafaelrossignoli said:
Hello!
Wifi and Bluetooth aren't working anymore When you try turning them on, them just turn off immediately. It has been going on after KitKat 4.4.3 update.
It's the same situation this member described in this thread: >>>>http://forum.xda-developers.com/moto-x/moto-x-qa/wifi-bluetooth-issues-t2808419<<<<
He also uploaded a video about this issue: >>>>youtube . com / watch? v = girqFv6eWnQ<<<<
I also have been reading this threads:
>>>>http://forum.xda-developers.com/moto-x/moto-x-qa/wifi-isnt-t2760479<<<<
>>>>http://forum.xda-developers.com/moto-x/moto-x-qa/moto-x-xt1060-issues-wifi-bluetooth-t2813308<<<<
and the solution for this would be replace the WCNSS_qcom_wlan_nv.bin in the Persist folder. As my phone is not rooted, it seens impossible I had accidently deleted this file, right? Anyway, the Persist folder of my phone is empty. It's because my phone is not rooted so it doesn't show the files inside the folder? At the wlan/prima, there are the following files:
WCNSS_cfg.dat
WCNSS_qcom_cfg.ini
WCNSS_qcom_wlan_nv.bin (that's the file, right?)
WCNSS_qcom_wlan_nv_calibration.bin
WCNSS_qcom_wlan_nv_regulatory.bin
Is there some possible solution or I really need to send my phone to technical support?
I'm sorry about my English and my poor knowlegde. Thank's a lot!
Click to expand...
Click to collapse
There is no way to prove that persist is vacant as you are unrooted. It is most likely a coinsident hardware failure. But still possible.
Go warranty replacement. Rsd restore is no help as persist is not in the XML.
aviwdoowks said:
There is no way to prove that persist is vacant as you are unrooted. It is most likely a coinsident hardware failure. But still possible.
Go warranty replacement. Rsd restore is no help as persist is not in the XML.
Click to expand...
Click to collapse
For first, thank you for your concern.
I see. It's a poor situation we have been seeing with others Moto X owners, especially after 4.4.3 update. Considering it's not a hardware issue and 4.4.4 update release (my phone is still in 4.4.3), is the 4.4.4 update worth it? I have been reading about increasing battery consumption after 4.4.4 update. I also have read about restoring the stock rom could be a worth try, even if your phone has never been rooted. What you say?
rafaelrossignoli said:
For first, thank you for your concern.
I see. It's a poor situation we have been seeing with others Moto X owners, especially after 4.4.3 update. Considering it's not a hardware issue and 4.4.4 update release (my phone is still in 4.4.3), is the 4.4.4 update worth it? I have been reading about increasing battery consumption after 4.4.4 update. I also have read about restoring the stock rom could be a worth try, even if your phone has never been rooted. What you say?
Click to expand...
Click to collapse
I have a Maxx now on 444, not rooted & 444 is fine. There is much feedback on x 444 around.
aviwdoowks said:
I have a Maxx now on 444, not rooted & 444 is fine. There is much feedback on x 444 around.
Click to expand...
Click to collapse
So I will try to update it on 4.4.4. A last question I forgot asking: my 3/4G is working fine. 3/4G has nothing to do with wifi/bluetooth hardware/software, right?
rafaelrossignoli said:
So I will try to update it on 4.4.4. A last question I forgot asking: my 3/4G is working fine. 3/4G has nothing to do with wifi/bluetooth hardware/software, right?
Click to expand...
Click to collapse
Correct.
I've sent my phone warranty. I'm a previous contact they told me it's probably a hardware issue. The battery comsumption has increased a lot and the explanation is that phone is constantly searching for wifi/bluetooth. Is it possible even with hardware failure?
When I get my phone back tell you what was it's problem and the possible solution.
Wifi and bluetooth had started working from nothing. Then, it stopped again. And it went this way several times since. Now, it's working properly, but it may stop anytime. Could it still be a hardware issue? I just have updated 4.4.4 yesterday. In one of the situations, I found the message "supplicant status: scanning".
rafaelrossignoli said:
Wifi and bluetooth had started working from nothing. Then, it stopped again. And it went this way several times since. Now, it's working properly, but it may stop anytime. Could it still be a hardware issue? I just have updated 4.4.4 yesterday. In one of the situations, I found the message "supplicant status: scanning".
Click to expand...
Click to collapse
Yes. based on the information you have provided, and my personal experience, I would suspect a hardware failure.
samwathegreat said:
Yes. based on the information you have provided, and my personal experience, I would suspect a hardware failure.
Click to expand...
Click to collapse
Well, wifi and bluetooth aren't working anymore since my last post. There's a big battery drain - something like 60% of battery life in 3 hours with phone - supposedly - in sleep mode, even when it is in airplane mode. It seems the system tries to find wifi and bluetooth. When I see my battery status, Android OS and Android System processes are draining more battery life than screen itself. Could it be a hardware failure even if wifi and bluetooth get back working sometimes?
I think I'll buy a lower cost android phone if I decide sending my Moto X warranty. It's complicated staying without a smartphone during 20~30 days.
I appreciate you all for the help and considerations.
Update: sending my Moto x warranty. Tell you what was wrong when I get it back
crappy wifi
rafaelrossignoli said:
Update: sending my Moto x warranty. Tell you what was wrong when I get it back
Click to expand...
Click to collapse
Have you managed to get an update? I think I am having the same exact problems.
Not a developer device so can't unlock the bootloader
Not rooted. \persist\ is empty if that would make any difference at all.
Surprisingly once when I restarted the phone in bptools menu options on the boot menu, the phone came up fine and I was able to turn on my wifi and bluetooth. After about 10 minutes, the phone restarted on it's own and ever since they won't turn on.
Did a full wipe, FDR and also wiped cache but still the same now. Booting using BPTools menu option doesn't help any more.
For the last couple weeks, my phone is just guzzling data on 4G. Having a wifi would help. Please don't suggest me to do a warranty repair That is what I might end up doing in about two weeks. The unlocked device was bought in India but I am now abroad.
Using XT1052 running Kitkat 4.4.4 - AsiaRetail.
mutukrp said:
Have you managed to get an update? I think I am having the same exact problems.
Not a developer device so can't unlock the bootloader
Not rooted. \persist\ is empty if that would make any difference at all.
Surprisingly once when I restarted the phone in bptools menu options on the boot menu, the phone came up fine and I was able to turn on my wifi and bluetooth. After about 10 minutes, the phone restarted on it's own and ever since they won't turn on.
Did a full wipe, FDR and also wiped cache but still the same now. Booting using BPTools menu option doesn't help any more.
For the last couple weeks, my phone is just guzzling data on 4G. Having a wifi would help. Please don't suggest me to do a warranty repair That is what I might end up doing in about two weeks. The unlocked device was bought in India but I am now abroad.
Using XT1052 running Kitkat 4.4.4 - AsiaRetail.
Click to expand...
Click to collapse
For first, thank you for reminding me about this thread. I bring bad news for you, unfortunately. It's 99% a hardware failure. In my case, it really was one. After 25 days, my phone was back from warranty with a new wifi/bluetooth hardware.
My phone was behaving the same way as yours. Sometimes the wifi was back working for a while, then my phone restarted and wifi was unavailable again. So, i recommend you send your phone warranty as soon as possible. Good luck!
rafaelrossignoli said:
So, i recommend you send your phone warranty as soon as possible. Good luck!
Click to expand...
Click to collapse
Well, I don't think I really have a choice here. I would be able to give my device for service only in about another 2 weeks so I have to live with 4G! I'll let you know how it goes. And thanks for the update...
wifi and bluetooth not turning On FIX
Hello everybody.i use a moto x (xt1052) 4.4.4 kitkat not rooted.
A week ago started having problems with wifi communication not turning on and a couple of days later bluetooth couldnt locate any connections
I fixed these problems by switching to ART Runtime from the developer settings.this will reboot your phone and starts upgrading your apps .after that wifi and bluetooth work fine .(for now..)
I am also wondering if anyone has any random reboots or its just my pocket..
Hope it helps for you too.
Cheers,Stelios
Updated: WiFi and Bluetooth stopped working again.leaning more on software issue than hardware.
are.petrakis said:
I fixed these problems by switching to ART Runtime from the developer settings.this will reboot your phone and starts upgrading your apps .after that wifi and bluetooth work fine .(for now..)
Updated: WiFi and Bluetooth stopped working again.leaning more on software issue than hardware.
Click to expand...
Click to collapse
Nope, that didn't help me at all. I think at least my issue is hardware related. Giving the phone for warranty repair on Thursday, let's see what happens.
Update
Been to the service center a week ago. Apparently the moment I explained my issue, they said it is an hardware issue and so the board needs a replacement. Got my phone back and it has been a week with no issues. Fingers crossed...

Need help (Unfortunately the process com.android.phone has stopped working)

Hey, I need help, today I tried to replace the stock battery of my S5 with a replacement battery which came with the phone I bought in Amazon, but I noticed that the second battery was fake since it weighted less than the original one, but I was desperate for more battery life (since updating to MM my battery last 1 day and a half max when it used to hold charge 2 and a half days), I turned my phone off and changed the batteries, I turn on my cellphone everything seems alright but then a pop up (Unfortunately the process com.android.phone has stopped working) appears and I'm like, alright, that's new, and accept, but then it appears again and again every 7 seconds, I rebooted, no change, I followed some online instructions (disable the process, delete cache, data, force stop, wiped the cache partition) but nothing works, so I switched the batteries back, thinking it would fix everything but to my surprise, the pop up still appears, and my SIM is not recognized anymore, can't make calls, can't do anything SIM related, please help me i don't want to wipe the phone again since I just restored all my data like 2 days ago, thank you.
If you aren't rooted you will most likely than not have to restore. That sound like something went corrupt with in the sec.phone apk or even system wide. I don't think it was the battery that did it tho.
Anyone more knowledgeable might have a better solution, good luck.
sejodesign said:
If you aren't rooted you will most likely than not have to restore. That sound like something went corrupt with in the sec.phone apk or even system wide. I don't think it was the battery that did it tho.
Anyone more knowledgeable might have a better solution, good luck.
Click to expand...
Click to collapse
I guess it's firmware because I hard reset my phone and after the first reboot the problem came back

Issues upon issues upon more issues!

I may be the lucky one whose screen didn't start to peel off yet,but f*ck me this phone is starting to really piss me off.
Everything worked well after I have gone to SLiMM 1.4(way before) and as I was upgrading SLiMM versions it was slower and slower to the point where the phone is unusable!
So I thought,let's try to do a good old phone reset,reflash the ROM and go from the beginning.
I restored the apps,rebooted the phone and it was STILL painfully slow,so I resetted it again but this time restoring half the apps and half the Xposed modules I have used before.
It improved a tiny bit but nothing significant.
So I thought it is finally time to unlock the bootloader and see if there is any good AOSP ROMs,as the first one I tried was AOSP 7.1.1.
Fastest ROM I have used by far,the biggest problem,my device gets very hot from loading Messenger and jumping back to Snapchat and in AOSP 7.1.1 it would stop charging the phone because of the high temperature and this was quite a big issue.
So after using it for 2 weeks,I couldn't handle the charging thing anymore,so next best thing was Sony Concept ROM.
I install the ftf,goes well,install the recovery,install DRM fix,SuperSU and Xposed.
After rebooting I notice that Xposed didn't install properly so I jump back and flash it again,and the problem now was it would get like VERY VERY hot(you couldn't touch it) when it came to the "Android is starting" screen and of course the device started rebooting itself because it was way too hot.
So what I did was put the phone on a bag of f*cking ice to keep it cool,and it FINALLY passed that screen,only to find out a second later it returned to the bootanimation and gone into a bootloop.
Now I reflashed the ftf,but before even booting the ROM for the first time I flashed recovery,Xposed,SuperSU and the DRM fix.
It booted up fine,so I started to restore my apps and everything went well until I rebooted my device to find out it doesn't want to log in to Snapchat,the app I use very often.
So I flashed Magisk,systemless Xposed just that I can hide the root from it and disable Xposed just to log in to my account.
Even that didn't work so fine I'll try it next day.
So I decide to reboot the phone quickly and it has gone into the "Android is starting" screen and shut off in the half of the process. F*cking pissed.
I cool the phone down,boot it up,wait for it to finish and when it was close to finishing it has gone into a bootloop,and wiping cache doesn't solve it.
It is currently in a bootloop as we speak.
I really do like the phone but why is it behaving so badly? I do not know if someone had a similar experience as I did.
If anyone could give me a suggestion to make my phone stable and functional,please write a post since I need my phone to work.
Flash original android rom/kernel to the device to make device fully stock. Once it is back to stock, if problems still continue i recomend sell device and buy new one.. On my xperia, display stopped working out of blue, replaced it and my camera became blurry and vibration motor stopped working... Opened it again, fixed vibration motor, now it waits another opening to replace battery and camera lens... Disaster, but hey, device is great in hw department..
Strmy said:
Flash original android rom/kernel to the device to make device fully stock. Once it is back to stock, if problems still continue i recomend sell device and buy new one.. On my xperia, display stopped working out of blue, replaced it and my camera became blurry and vibration motor stopped working... Opened it again, fixed vibration motor, now it waits another opening to replace battery and camera lens... Disaster, but hey, device is great in hw department..
Click to expand...
Click to collapse
I forgot to mention,every time I said reset the phone I actually did flash the stock ftf and set it up all on my own,but whatever.
I guess it is just bad luck.
Dinkec27 said:
I forgot to mention,every time I said reset the phone I actually did flash the stock ftf and set it up all on my own,but whatever.
I guess it is just bad luck.
Click to expand...
Click to collapse
Jebiga mi Hrvati imamo lose srece sa mobitelima hahah
More luck next time
Dinkec27 said:
I forgot to mention,every time I said reset the phone I actually did flash the stock ftf and set it up all on my own,but whatever.
I guess it is just bad luck.
Click to expand...
Click to collapse
internal memory is failing.
bookworth said:
internal memory is failing.
Click to expand...
Click to collapse
Awesome
bookworth said:
internal memory is failing.
Click to expand...
Click to collapse
Dinkec27 said:
Awesome
Click to expand...
Click to collapse
Exactly, I suggest the same issue. I had exactly the same problem on my Xperia T, it became slower, slower, incredibly slow after three years so I couldn't even flash anything using flashtool - it was showing many errors. Even after factory resetting the phone, it was booting and setting up for like... two hours or more, becoming VERY hot but it finally booted, still was very slow.
Two solutions - warranty or selling it.
romcio47 said:
Exactly, I suggest the same issue. I had exactly the same problem on my Xperia T, it became slower, slower, incredibly slow after three years so I couldn't even flash anything using flashtool - it was showing many errors. Even after factory resetting the phone, it was booting and setting up for like... two hours or more, becoming VERY hot but it finally booted, still was very slow.
Two solutions - warranty or selling it.
Click to expand...
Click to collapse
It just doesn't make sense to me that the internal memory could be failing just under a year...
I cannot go for warranty since I voided it with unlocking the bootloader,and selling it is not an option because I am on a contract currently and I can only sell it once it expires and then get a new phone to renew my contract.
If it is internal memory,it is a second tine in a row,before I had the Galaxy S3 and it had the same symptoms,it looks like I'm prone to internal memory failures lol
Is there a way I can test the internal memory?

Bluetooth failed

Hi guys, just got my mix around a week ago. Flawless at first, no real complain, then this morning i noticed my smartband hasnt given me any notification and it turns out the phone bluetooth connection is dead.
Dead as in you can click it to tell it to turn itself on, but nothing happens. It doesnt recognise any bluetooth nearby either. Tried the test in the about section of the phone and it doesnt give me anything on the bluetooth status, just blank.
Tried restarting the phone, same thing. Factory reset, same thing. Im on 8.0 global rom straight from when i bought it. Any idea if this is hardware or software?
Thanks
I flashed EpicROM from last week and now I can't connect to my Bluetooth speaker. I can still see Bluetooth devices but it's not pairing. Worked on EpicROM from february
mr_sheen said:
Hi guys, just got my mix around a week ago. Flawless at first, no real complain, then this morning i noticed my smartband hasnt given me any notification and it turns out the phone bluetooth connection is dead.
Dead as in you can click it to tell it to turn itself on, but nothing happens. It doesnt recognise any bluetooth nearby either. Tried the test in the about section of the phone and it doesnt give me anything on the bluetooth status, just blank.
Tried restarting the phone, same thing. Factory reset, same thing. Im on 8.0 global rom straight from when i bought it. Any idea if this is hardware or software?
Thanks
Click to expand...
Click to collapse
That is vendor ROM.
Well at the very least you still able to toggle the bluetooth on and off, while mine just doesnt even budge. Really disappointing though...
mr_sheen said:
Well at the very least you still able to toggle the bluetooth on and off, while mine just doesnt even budge. Really disappointing though...
Click to expand...
Click to collapse
Think you are going to have to flash proper ROM
jazz452 said:
Think you are going to have to flash proper ROM
Click to expand...
Click to collapse
Yup. Im very rusty about all this rom flashing things nowadays. I'll read some and hopefully can flash some tonight, need my device up and running for monday morning :crying:
*edit:
Updated to 8.2 global and the Bluetooth still fudged. Guess im probably selling the phone then as it looks like hardware failure
mr_sheen said:
Yup. Im very rusty about all this rom flashing things nowadays. I'll read some and hopefully can flash some tonight, need my device up and running for monday morning :crying:
*edit:
Updated to 8.2 global and the Bluetooth still fudged. Guess im probably selling the phone then as it looks like hardware failure
Click to expand...
Click to collapse
Did that include full wipe?
jazz452 said:
Did that include full wipe?
Click to expand...
Click to collapse
Good point Jazz....when I dirty flashed to the 8.2 global rom I was having all kinds of forced closes literally almost every few seconds it seemed. It clearly stated in the guide if you go from developer rom to global you should do a complete wipe but I seemed to miss that part. I then re formatted and started from scratch and it worked like a charm after that...zero FCS. Give it another try if you didn't wipe it last time, could make the difference.
I'm from official rom 8.2.3.0 stable and without bluetooth since 3 days ... I wait for an official update or it's hardware problem ? What can i do ? I'm so sad and disappointed with this !
Nobody can help me ? It's software or hardware problem ?
[email protected] said:
Nobody can help me ? It's software or hardware problem ?
Click to expand...
Click to collapse
Try to do a clean flash with another rom, like global or last beta. Probaly, is a software problem.
I'm already on global rom ... A clean flash is full erase of the phone but Mi Mix without SD card is a big problem for backup all my phone ...
I gotts say i bought this phone with high hopes but it is a total c**p. Moving from opo5 I regret it all the way. My Bluetooth doesnt work also. I tried resetting phone and settings only since it doesn't back up app data (except for sone google spps) i dont want to factory reset. Anyone had a chance fixing it?
wolus666 said:
I gotts say i bought this phone with high hopes but it is a total c**p. Moving from opo5 I regret it all the way. My Bluetooth doesnt work also. I tried resetting phone and settings only since it doesn't back up app data (except for sone google spps) i dont want to factory reset. Anyone had a chance fixing it?
Click to expand...
Click to collapse
update firmware and install custom rom
wolus666 said:
I gotts say i bought this phone with high hopes but it is a total c**p. Moving from opo5 I regret it all the way. My Bluetooth doesnt work also. I tried resetting phone and settings only since it doesn't back up app data (except for sone google spps) i dont want to factory reset. Anyone had a chance fixing it?
Click to expand...
Click to collapse
Did you buy it new, which ROM, could it be vendor rom, do as suggested, back up you're data, install custom rom it's the only way to find out if it's hardware, no one else is reporting these sorts of problems even after 2 years of abuse.
Sorry posted in wrong section. I bought new global mix 2S and has latest ota.
wolus666 said:
Sorry posted in wrong section. I bought new global mix 2S and has latest ota.
Click to expand...
Click to collapse
Near enough mate.

Random reboot

Hey there!
This is a question for experienced ones. Lately my Xz1c restarted by itself 2 times. It would just freeze in the middle of me doing something ... black screen like i should unlock it with fingerprint. I'd try again and again... but nothing. And then, it would restart. Also, some triangle with exclamation point would appear on the screen right before Sony or Android splash screen. But to shortly (less than half a second) for me to see it properly.
First time that it happened, resolution of the screen was messed up after reboot. Left 1/4 of the on screen keyboard was out of the screen. Luckily, my password does not contain letters that were missing so I managed to log in. After I logged in everything was normal.
My question is: is there a way for me to find out what was happening? Can I somehow read some log file that would tell me more about what's going on? Maybe by using adb or something? Or any other way...
Other than that, phone has been working perfectly. But I got worried. Should I be worried?
Phone has original rom. Updated by OTA to the last Oreo (47.1.A.16.20) almost a year ago. Bootloader locked. I didn't touch/modify anything and it was flawless till now.
Any advice/idea is appreciated.
Sorry for the late reply. Have you figured it out?
I'm using the the same FW, and I got the same problem. Repair or Factory Reset doesn't seem to help. Could be possibly an Oreo Bug. Seems to happen mostly while charging. Wifi can cause the problem and "OK Google" Always On.
I disabled OK Google, if that doesn't help I'll try updating to Pie.
BauerBG said:
Sorry for the late reply. Have you figured it out?
I'm using the the same FW, and I got the same problem. Repair or Factory Reset doesn't seem to help. Could be possibly an Oreo Bug. Seems to happen mostly while charging. Wifi can cause the problem and "OK Google" Always On.
I disabled OK Google, if that doesn't help I'll try updating to Pie.
Click to expand...
Click to collapse
Nope. I didn't find out anything. I was thinking about factory reset but couldn't find time to do it. Lately it happened few more times, even while I was sleeping. Phone froze. I had to factory reset. I don't think it's Oreo bug because phone worked flawlessly for a year and then it started. Maybe some Google update that comes with Google play services or whatever updates in the background.
Another idea is, maybe my phone is just out of storage. Do you have a lot of free space on system partition?
When you update to Pie, let me know if problem disappears.
I tried disabling Wifi and "OK Google" both are not the cause for me.
After completely reflashing Android 8 I only had about 3 Months without these crashes/reboots. I nearly ran out of internal storage some days ago, so that really could be a cause of this.
Be sure to Backup your data often, my system broke, had to reflash, fortunately i did a backup of everything.
I have 2GB of free storage now. Let's see if I'll get more reboots.
BauerBG said:
I have 2GB of free storage now. Let's see if I'll get more reboots.
Click to expand...
Click to collapse
I have around 1 gig. Should erase a lot of garbage. To many memes inside whatsapp and Signal folders.
Fingers crossed it will be okay .
My Storage filled up to 1GB again, had one reboot, now 3,6GB of free storage. Next try.
Still I'm pretty sure Pie does not have this problem, In the net I saw many people having this problem, but no real solution though, never seen someone with pie complaining. But I don't really want to install Pie :/
BauerBG said:
. But I don't really want to install Pie :/
Click to expand...
Click to collapse
I feel you!
komer said:
I feel you!
Click to expand...
Click to collapse
I was like that, until I installed it, set it up and themed it. With no official 10 coming, as a I prefer a modified stock experience, updating to Pie was only logical in the long run.
SXUsr said:
I was like that, until I installed it, set it up and themed it. With no official 10 coming, as a I prefer a modified stock experience, updating to Pie was only logical in the long run.
Click to expand...
Click to collapse
I decided that i don't wanna go to Pie for several reasons... of which I can remember only two
1. I don't like clock to be on the left side
2. TeslaUnread app is not supported in Pie.
There are few more reasons but i really can't remember which. I simply made a decision and forgot all about it.
And I don't remember a single PRO for installing Pie. Unless, of course, it fixes an issue from subject of this thread. But I'm not convinced it will fix the issue.
But thank you for your input! Maybe I change my mind at some point.
Oh yeah there are more cons, like features removed of Sony Apps, for example Album.
Anyway 3GBs of free Storage, no reboot so far. How about you?
6GB free in data partition
1GB free in system
... didn't have a reboot lately. It's unpredictable
komer said:
6GB free in data partition
1GB free in system
... didn't have a reboot lately. It's unpredictable
Click to expand...
Click to collapse
So have you guys figured something out to anticipate this random reboot issue?
I just bought this phone month ago, SOV36 au japan, and it still had some sim restrictions.
I am considering to unlock the sim restrictions for around $30-36, and then i'm experiencing this random reboot issue
Do you think it's worth for me to unlock it? Or just gave up on this phone and sell it? ?
---------- Post added at 06:44 PM ---------- Previous post was at 06:40 PM ----------
komer said:
6GB free in data partition
1GB free in system
... didn't have a reboot lately. It's unpredictable
Click to expand...
Click to collapse
zeroichi said:
So have you guys figured something out to anticipate this random reboot issue?
I just bought this phone month ago, SOV36 au japan, and it still had some sim restrictions.
I am considering to unlock the sim restrictions for around $30-36, and then i'm experiencing this random reboot issue
Do you think it's worth for me to unlock it? Or just gave up on this phone and sell it?
Click to expand...
Click to collapse
Oh yeah i'm running on Pie by the way, never touched the bootloader, nor the system since i bought it
Nope, reboot happened again few days ago. But I can't keep my storage clean. It fills up fast with my usage. Maybe it's storage issue, maybe not. Can't decide. I'm still on Oreo.
So I upgraded to Pie to test it out. I had 1.85GB of free storage, and the reboot/crash happend while I tried to delete an App.
I still have warranty left, should I send it in? I really have no clue what else could be causing this. I'm using the same Apps as always and my Xperia X Compact has never seen a crash or reboot.
---------- Post added at 08:44 AM ---------- Previous post was at 08:22 AM ----------
@zeroichi what did you do in the end?
I had a japanese device before, long ago and it was a very pretty bad purchase I had the Sony Ericsson Xperia Acro HD, Docomo version, full of bloatware and no Android Update, while the Global Acro S received Android 4.1.2 this one is stuck on 4.0.4 with a locked Bootloader. The Xperia Ace would be interesting for me if it receives Android 10, it even rocks european/german LTE bands! However, without a German firmware.. no Wifi Calls or voLTE. Have you got that working on your japanese device?
I also upgraded my xz1c to Pie. Since then (that's cca month and a half) I didn't have a single restart or slowdown. (data partition 8.1GB free memory, system 720MB free).
I still prefer Oreo look and feel, but my phone is a bit more reliable (for) now.

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