ok, so here is my problem.
my phone shows normal charging and discharging when it is kept plugged in or out. But IT DOES NOT CHARGE! sometimes i have to restart it, then it shows some increased amount of percentage battery, but even when its charging, the battery level decreases. please help! should i install some drivers or something?i got a new battery a few days ago and the problem still exists.
varun_Gimmic said:
ok, so here is my problem.
my phone shows normal charging and discharging when it is kept plugged in or out. But IT DOES NOT CHARGE! sometimes i have to restart it, then it shows some increased amount of percentage battery, but even when its charging, the battery level decreases. please help! should i install some drivers or something?i got a new battery a few days ago and the problem still exists.
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Ok , You have to wipe data factory reset from Recovery and try .
I've been using the Moto X for a day and a half or so and the battery was down to round about the last 20% so I decided to plug it in to charge. When I did that, the battery instantly changed to 100%!! I'm sure this is a bug so I was wondering if anyone knew where the problem could lie and a possible solution. For now I've kept it plugged in for a couple of hours because that's how long it takes for it to charge completely.
I'm running Android 5.0, not rooted or anything.
Cheers!
Hi guys,
My phone turns off automatically. It actually has happened 4 -5 times in 3 days. Let me explain; Once my phone was just on my table and I picked up but it was off and nothing was happening. I just plugged in my wall charger (Turbo Power), it turned on and the charging showed 53℅ so it came back to life. Today, my phone was on charge and it was almost 70℅ andI had to remove the charger but as soon as I removed it, screen turned off and then I had to put the wall charger again to make it alive.
What could be the issue? I am confused.
Thanks!
Attached is an image of my battery stats for reference. Thanks!
82% wifi battery drain? Do you still have this problem if you keep wifi off? I would perform a factory reset if I were you.
TheSt33v said:
82% wifi battery drain? Do you still have this problem if you keep wifi off? I would perform a factory reset if I were you.
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Yes, the issue is still there when I keep my WiFi off. Also, i noticed that my phone used to get charge from 5℅ to around 40℅ within 15 or 20 minutes. I did put my phone on charge few hours ago but in one hour it was only 53℅.
I use Turbo Power wall charger and I purchased this phone 2 weeks ago. I'm not sure if doing factory reset would work or not but first I want to make sure there is nothing else wrong with this.
Any thoughts?
sh_obaid said:
Yes, the issue is still there when I keep my WiFi off. Also, i noticed that my phone used to get charge from 5℅ to around 40℅ within 15 or 20 minutes. I did put my phone on charge few hours ago but in one hour it was only 53℅.
I use Turbo Power wall charger and I purchased this phone 2 weeks ago. I'm not sure if doing factory reset would work or not but first I want to make sure there is nothing else wrong with this.
Any thoughts?
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If a factory reset doesn't fix it, my only other guess is that there is something wrong with the battery. If you purchased it new, it's very easy to get a warranty replacement through Motorola if you live in the USA, but I'm not sure how it would work outside of it.
I just posted in the "Weird Battery" thread. But you need to do a Battery Re-calibration by holding the power button to turn the phone and KEEP holding button until the phone re-boots itself. Ignore the "Power Off" dialog. Then plug in the stock turbo charger overnight. I had this problem a lot while using a wireless charger.
radon222 said:
I just posted in the "Weird Battery" thread. But you need to do a Battery Re-calibration by holding the power button to turn the phone and KEEP holding button until the phone re-boots itself. Ignore the "Power Off" dialog. Then plug in the stock turbo charger overnight. I had this problem a lot while using a wireless charger.
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Thanks for the response and I will definitely try this. However, there is something I noticed: Today I plugged in my Turbo Charger and the phone started charging from 4%. After 45 minutes, it was 22%. I think that means it wasn't turbo charging and as soon as I plugged out the cable from my phone, it turned off and again I had to plug the cable in and it turned on and started charging. I then turned on my phone and the battery was at 22% (charging). After next 30 minutes it was at around 70% and then I tried to pull out the charging cable to see if it turns off again but it didn't.
I am not sure if it's right but I feel like when it doesn't get a turbo charge, it gets turned off when I remove the charging cable from it. But when it actually gets turbo charge, it doesn't turn off and act normally.
This is really confusing, isn't it?
No one?
The most likely problem is that your battery is failing due to age.
Although it appears to maintain a usable voltage, reflected in the battery % displayed, it can no longer provide the current needed to run the phone under high-load conditions. In those cases the voltage drops momentarily below the 0% level, triggering an immediate shutdown.
Try taking the back cover off the phone and seeing if the battery is significantly swollen or bloated. If so, it's time for a replacement. There are good video guides on YouTube detailing the process.
Your device is two years old, and all batteries wear out with enough charge/discharge cycles. If the phone is exposed to high temperatures (such as during turbo charging), the batteries will wear out faster.
Spott07 said:
The most likely problem is that your battery is failing due to age.
Although it appears to maintain a usable voltage, reflected in the battery % displayed, it can no longer provide the current needed to run the phone under high-load conditions. In those cases the voltage drops momentarily below the 0% level, triggering an immediate shutdown.
Try taking the back cover off the phone and seeing if the battery is significantly swollen or bloated. If so, it's time for a replacement. There are good video guides on YouTube detailing the process.
Your device is two years old, and all batteries wear out with enough charge/discharge cycles. If the phone is exposed to high temperatures (such as during turbo charging), the batteries will wear out faster.
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Are you sure it can be a problem of battery? I purchased this phone in start of February and it's new. Also, if it's a battery problem then why does it happen just sometimes? Why not every time i plug in the charger? Also, my battery after full charge give me a handsome backup of 1 and a half day easily even after 81% use of a WiFi.
sh_obaid said:
Are you sure it can be a problem of battery? I purchased this phone in start of February and it's new. Also, if it's a battery problem then why does it happen just sometimes? Why not every time i plug in the charger? Also, my battery after full charge give me a handsome backup of 1 and a half day easily even after 81% use of a WiFi.
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Click to collapse
A weak battery is one possibility, but if you're getting a day and a half of usage from a full battery, then it's probably a different problem.
My next guess would be a bad charging cable or damaged USB port. Or possibly a poorly written app that's running in the background and causing memory problems somehow.
What Android version or ROM is on your phone, what background apps are running, and do you have any root programs or system modifications?
Spott07 said:
A weak battery is one possibility, but if you're getting a day and a half of usage from a full battery, then it's probably a different problem.
My next guess would be a bad charging cable or damaged USB port. Or possibly a poorly written app that's running in the background and causing memory problems somehow.
What Android version or ROM is on your phone, what background apps are running, and do you have any root programs or system modifications?
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Thanks for the response. My Android version is 6.0.1 and in background I am not sure where to look at but the usual stuff I use are Facebook, Watsapp, MyCafe game (I have already tried uninstalling it to see if it's causing the problem). My device is not rooted and there are no modification. I am using this phone as I got it new. Thanks!
For few days it was working fine. Now, I was facing the same issue again so I tried to do a factory reset. Now when I tried to boot it up for the first time, I was setting up the Google Account, I didn't remember my password so I first changed it using my PC and then tried to sign in on my phone but now it's always saying "please sign in using one of the owners accounts for this device". I tried to google it but all of it ended up giving me a solution that I have to wait 72 hours because there has been some Google Security or something? I don't understand. Please help!
sounds to me like the battery is dying/dead. i would certainly open up an inquiry to motorola to see if they can get you a new battery. doesn't hurt to ask.
jco23 said:
sounds to me like the battery is dying/dead. i would certainly open up an inquiry to motorola to see if they can get you a new battery. doesn't hurt to ask.
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I had to encrypt the device and it's back to life now. But still, the issue is still there. The phone still shuts down automatically as soon as I take off the charger. It's weird that when I don't face this problem, I get day and a half battery backup which is totally normal to me. Do you think it still can be a bad battery problem?
No one?
Are you using custom rom or stock one?
mubaidr said:
Are you using custom rom or stock one?
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I am on Stock ROM.
It's never too late
sh_obaid said:
I am on Stock ROM.
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Hi Sh-Obaid!
Although this is a pretty old post, but I have just faced the same problem with my droid turbo as you were facing exactly a year ago. I am pretty sure that you must have ditched the droid turbo by now, but still I am curious to know if you finally found out the actual problem or some solution. Please share your experience as it can help me to fix my paperweight (almost dyeing turbo).
It keeps turning off during boot-up or android running mode within a few minutes after the charger is removed. But, it can stay 'on' for several hours in recovery mode (due to which I doubt that battery is dyeing) and also shows Good Battery status in the boot-loader mode. I have done factory reset and even re-installation of the stock rom but neither worked for me.
Any input from you would be highly appreciated - Thanks!
I bought an Honor 9 lite it is 2 weeks old, been working fine, night before last it showed a notification message 'Battery temp. too low, functionality of phone may be affected'.
Since then it has rebooted, reset and all totally wiped back to factory reset, however now the phone when I plug it in to charge is charging but only goes as high as 2%.
Any ideas please, 2% charge is limited to what I can do within the phone and wont stay on long enough when connected to laptop through USB.
Saw someone mention calibrating the battery? would this fix it?
can anyone help please?
clarew803 said:
I bought an Honor 9 lite it is 2 weeks old, been working fine, night before last it showed a notification message 'Battery temp. too low, functionality of phone may be affected'.
Since then it has rebooted, reset and all totally wiped back to factory reset, however now the phone when I plug it in to charge is charging but only goes as high as 2%.
Any ideas please, 2% charge is limited to what I can do within the phone and wont stay on long enough when connected to laptop through USB.
Saw someone mention calibrating the battery? would this fix it?
can anyone help please?
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Click to collapse
You can try recalibrating the battery.
But since you just bought the device taking it to the service center would most probably give you a free repair if it's a battery problem.
Recalibrating battery
How would I recalibrate the battery please? A step by step simple guide for a novice many thanks
Hello everyone, I've had my X4 for one and a half years now and the battery life has been nothing short of fantastic during the period.
But two days back, the battery started acting up pretty weird. I had it on charge and was using it while charging and in some time I noticed the battery percentage remained static for an unusual amount of time. So I unplugged it, and battery immediately dropped by 3 percent and drained down a few percent so fast like it had never before and then stayed at a percent (say 16%) for a long time and then drained normally afterwards.
When I plugged it in again, it charged for a little before getting stuck again (the number at which it gets stuck is random). And I've tried reboots, I've tried killing the phone and charging while it's off (same result).
I was wondering if this could be a problem with the cable or with the battery itself. But then again, the battery has remained stellar until two days ago and I'm confused if it could show its degradation in such a way. I haven't replaced the cable yet, maybe I'll have little luck with that.
Any help or suggestion would be appreciated. Thanks.
That reminded me of something i saw on the motorola support site where I logged in and registered my x4 - top on the help:
"Battery calibration
Back to Previous Page
Battery calibration
If you are experiencing incorrect or inconsistent battery level, quick battery discharge, slow or erratic charging speeds, or sudden power off or rebooting, a battery calibration could correct the problem.
To perform a battery calibration:
Force reboot the device by holding the power button until the device reboots
(For the moto z3 hold volume down + power to force the reboot.)
Plug into supplied charger
Charge to 100% and leave on the charger for at least an additional hour after getting to 100%"
Don't know if that has anything to do with the price of eggs but hopefully it will give you ideas...