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Xperia X Performance (F8132) Accelerometer failure & Screen Auto-rotate irresponsive
Hi All,
I got an issue bothering me since I bought Xperia X Perfomance (F8132) Mid June.
The auto rotate function failed after a while but everything goes fine after reboot.
When it fails, I use "Xperia Service Menu" -> "Service Tests" -> "Accelerometer",
then all X,Y,Z are zero and the ball just sticks and freezes at mid.
I bought from Taiwan and I can find 15 more people having the same symptom with me on 2 forums
( http://mobile01.com and http://gamer.com.tw ).
Hence I don't think it's only me and it's a common issue or common yield problem for Xperia X Perfomance.
I post here because I'd like to find more people with the same issue and raise the attention of SONY in order to find the root cause (i guess it's either over-heat causes this or accelerometer yield issue) and give a patch.
Now I'm using a APP "Rotation Control" to workaround this, but all photos cannot records correct orientation data and no auto-rotate is kinda inconvenient.
For a flag-ship and high-priced cellphone for SONY this year, it is very disappointing to me. :crying:
Version: 35.0.A.1.227 and 35.0.A.1.238 both occur
huangjs said:
Hi All,
I got an issue bothering me since I bought Xperia X Perfomance (F8132) Mid June.
The auto rotate function failed after a while but everything goes fine after reboot.
When it fails, I use "Xperia Service Menu" -> "Service Tests" -> "Accelerometer",
then all X,Y,Z are zero and the ball just sticks and freezes at mid.
I bought from Taiwan and I can find 15 more people having the same symptom with me on 2 forums
( http://mobile01.com and http://gamer.com.tw ).
Hence I don't think it's only me and it's a common issue or common yield problem for Xperia X Perfomance.
I post here because I'd like to find more people with the same issue and raise the attention of SONY in order to find the root cause (i guess it's either over-heat causes this or accelerometer yield issue) and give a patch.
Now I'm using a APP "Rotation Control" to workaround this, but all photos cannot records correct orientation data and no auto-rotate is kinda inconvenient.
For a flag-ship and high-priced cellphone for SONY this year, it is very disappointing to me. :crying:
Version: 35.0.A.1.227 and 35.0.A.1.238 both occur
Click to expand...
Click to collapse
I also have that problem. No more auto-rotation after a while (1-2 days) . Only a reboot fixes that
DiLeon said:
I also have that problem. No more auto-rotation after a while (1-2 days) . Only a reboot fixes that
Click to expand...
Click to collapse
Thank you for letting us know.
It shows it's not a regional FW issue but a global HW or FW one.
I wonder if SONY knowing this. If not, we need to address this and push SONY to work it around.
And if it is not workaroundable, SONY will have a big problem.
I have the same issue on my Xperia X (F5121) bought in Sweden. Haven't checked the accelerometer but the behaviour is the same and reboot is only fix.
I have not had any problems with auto rotation, my accelerometer works fine but my touch screen is messed up
Sent from my F8131 using XDA-Developers mobile app
HellRoot said:
I have not had any problems with auto rotation, my accelerometer works fine but my touch screen is messed up
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Click to collapse
Same
HellRoot said:
I have not had any problems with auto rotation, my accelerometer works fine but my touch screen is messed up
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Click to collapse
Can you specify "messed up"? I've had issues with the touch screen also, mostly that it registers a tap while I'm scrolling resulting in involuntary tapping on links. Also it often takes a while to start scrolling, as if the screen has a hard time recognising the swipe.
I have the same problem. The accelerometer stop working 15 minutes after reboot.
Help me verify if is caused by a third party app or not.
Use your phone in safe mode for a while.
I'm from Hong Kong, the accelerometer and its auto-rotation of my x performance has the same problem that it won't work until i reboot my phone.
I dont think that is caused by a app crashing when the problems occuring in all around the world.
The issue didnt come to me when I was not yet update to 35.0.A.1.282. Please notice this problem SONY. It seriously affected the satisfaction from user of the phone from your brand.
There is a topic on the Sony support forum - see here: http://talk.sonymobile.com/t5/Xperia-X-Performance/Accelerometer-stops-working/m-p/1158490#U1158490
At least they are aware of the problem. As soon as it happens again on my phone, I will send them my logs. I will report any development...
It seems that I uninstall the AR effects in my phone and reboot, it works again
Rotation fails
Hello guys,
I have the same problem. Yesterday it worked fine, but today, the auto rotate don't work. Very disappointing. Only a reboot can help but not every time.
Sony has to do something with it.
Gyroscope/Auto-Rotation Issue
Hey everyone,
I'm also having this same issue, but only since the most recent update from late September. When trying to make a pic display as fullscreen by rotating the phone, nothing happens, unless I reboot the phone. Then within day or two, it starts happening again. When I go to camera it loads up and STAYS in landscape mode, no matter what I do, even closing it out and clearing out the cache & force stopping it then reactivating it. It seems like a software issue that Sony needs to address PRONTO!
It appears another thread here on XDA is dealing with the same issue. I tried shenlong85's idea and it seems to have fixed the issue, but I need another day or so to make sure. If you don't hear from me by Sunday (10/23), assume it's been fixed. Hopefully the Nougat update we're all about to get any day now will permanently fix it!
The memory uninstall updates only prolong the issues. Seems like the firmware issue earlier on.
Nougat... When are u coming?
shenlong85 said:
The memory uninstall updates only prolong the issues. Seems like the firmware issue earlier on.
Nougat... When are u coming?
Click to expand...
Click to collapse
Well, we'll see. I am giving my XP 'til Sunday........if no more auto-rotate issues by then, then I will consider your idea to be gold. lol Of course, once we get Nougat, I'm hoping it will ensure that the issue never comes back period. As of this time, the issue has NOT returned.
I bought my Xperia X Performance from Kogan who sells imports in Australia from Asia and I have the exact same issues with my orientation and touchscreen. However my jumpy touchscreen only seems to occur while charging.
RockStar2005 said:
Hey everyone,
I'm also having this same issue, but only since the most recent update from late September. When trying to make a pic display as fullscreen by rotating the phone, nothing happens, unless I reboot the phone. Then within day or two, it starts happening again. When I go to camera it loads up and STAYS in landscape mode, no matter what I do, even closing it out and clearing out the cache & force stopping it then reactivating it. It seems like a software issue that Sony needs to address PRONTO!
It appears another thread here on XDA is dealing with the same issue. I tried shenlong85's idea and it seems to have fixed the issue, but I need another day or so to make sure. If you don't hear from me by Sunday (10/23), assume it's been fixed. Hopefully the Nougat update we're all about to get any day now will permanently fix it!
Click to expand...
Click to collapse
I tried shenlong85's idea, but less than 24 hours after trying it, I switched my phone from Portrait to Landscape to view a 16:9 widescreen pic I had in my Album, and it WOULD not auto-rotate the pic. So unfortunately this "trick" doesn't work either.
Just have to hope Sony includes a fix with the Nougat update we're about to get any day now from them.
I'm noticing now too that once the Auto-Rotate function stops working, so does Smart Call Handling. Have to swipe screen once again to take calls. Hurry up Nougat!! lol
I'm having the same issue and the only help I'm getting from Sony support is to factory reset my device :\ I'm hoping Nougat makes it's way to our devices soon. I really like this phone and this is a pretty big issue to have.
SpencerElliott said:
I'm having the same issue and the only help I'm getting from Sony support is to factory reset my device :\ I'm hoping Nougat makes it's way to our devices soon. I really like this phone and this is a pretty big issue to have.
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Click to collapse
I agree Spencer. And yes Sony Mobile told me the same thing. I'll do a repair (which yes, includes a factory reset) only IF Nougat doesn't fix it. They say we're getting it "in or close to October", so I'm guessing it's gotta be coming any day now. Hopefully they include a fix with Nougat though and I don't have to do that. Getting tired of this BS with Sony. My Z3 had an issue where if I turned on Stamina Mode, it would 1) mess with my MMS (group/pic/video) text messages.........you don't know how many times I had to ask ppl to resend those to me and how much that sucked lol 2) Cause a "random" battery drain. Only fix was a factory reset. I FINALLY got wise and realized it was SM and kept it off. Found a great app called 360 Hibernation Master that did what SM was supposed to do but better, MINUS the buggy BS. But OF COURSE it doesn't work on any X series phone (at least not my XP), so I'm stuck with SM now. At least Sony Mobile FINALLY fixed that bug with SM so that's not an issue anymore. lol
It is a big issue, and it makes me not want to keep buying their phones.
I'm facing a very annoying problem in my k3 note, that some areas of screen randomly stop responding. In my phone its mostly limited to bottom right part of my screen where backspace on keyboard is located. Rest of phone is responsive except this region. Restarting the phone fixes it temporarily.
But strange part is it doesn't happen on all ROMs, I first noticed it in some AOSP MM ROM, then i think it was Andronium VUI ROM (based on dev 1628) and now on s433 rom which leads to believe its some software thing not hardware thing.
Are there others also which face similar issue ? Any possible solution except switching to different rom ?
Mafioso said:
I'm facing a very annoying problem in my k3 note, that some areas of screen randomly stop responding. In my phone its mostly limited to bottom right part of my screen where backspace on keyboard is located. Rest of phone is responsive except this region. Restarting the phone fixes it temporarily.
But strange part is it doesn't happen on all ROMs, I first noticed it in some AOSP MM ROM, then i think it was Andronium VUI ROM (based on dev 1628) and now on s433 rom which leads to believe its some software thing not hardware thing.
Are there others also which face similar issue ? Any possible solution except switching to different rom ?
Click to expand...
Click to collapse
Yes, I have this problem with the screen also. I've heard from others with similar issues on other forums. It seems it is a hardware fault or possibly an issue with the way software interacts with the screen controller. In my case the screen is periodically unresponsive around the letter E or R on the keyboard and I have to tap the area with greater pressure. Sometimes it gets very buggy and very frustrating.
There is another possibly related problem when scrolling a web page or dragging - larger areas of the screen become unresponsive. Turning the screen off and then back on fixes the problem for the next 2 or 3 minutes. This issue has also been fixed for me with the kernel from daniel_hk here http://forum.xda-developers.com/k3-...rnel-dc-mtk-m1-kernel-vibeuiv3-51631-t3483573 - the only proviso is you apply it to Vibeui 1631. So while the scrolling issue seems to be fixed, the unresponsive areas around letters E and R on the keyboard remain.
I've noted the problems above would temporarily go away after flashing a new ROM however they eventually return. I've considered buying a new screen but not really sure if its a hardware or software issue - possibly both!
EpicSauce said:
Yes, I have this problem with the screen also. I've heard from others with similar issues on other forums. It seems it is a hardware fault or possibly an issue with the way software interacts with the screen controller. In my case the screen is periodically unresponsive around the letter E or R on the keyboard and I have to tap the area with greater pressure. Sometimes it gets very buggy and very frustrating.
There is another possibly related problem when scrolling a web page or dragging - larger areas of the screen become unresponsive. Turning the screen off and then back on fixes the problem for the next 2 or 3 minutes. This issue has also been fixed for me with the kernel from daniel_hk here http://forum.xda-developers.com/k3-...rnel-dc-mtk-m1-kernel-vibeuiv3-51631-t3483573 - the only proviso is you apply it to Vibeui 1631. So while the scrolling issue seems to be fixed, the unresponsive areas around letters E and R on the keyboard remain.
I've noted the problems above would temporarily go away after flashing a new ROM however they eventually return. I've considered buying a new screen but not really sure if its a hardware or software issue - possibly both!
Click to expand...
Click to collapse
hmmm it's interesting that different people have different areas of unresponsive screen. It seems more like software issue to me, as I started noticing this issue more on newer dev roms only. Today, I've reverted to dev ui 3.1 1622st as I remembered it didn't have it. Will report in couple of days of how it goes, so far haven't noticed it.
I have been facing touch problems for quite some time on the ROW version of the ROM s433. The touch starts acting weirdly, i.e random things start getting touched automatically and this happens mostly in the lower half of the screen. I turned on the show pointer location option from developer settings and it shows the pointer stuck at one point on the screen showing erratic behaviour. Turning the screen off and then back on solves the problem but very temporarily. Restarting solves for a longer time but the problem pops back up.
Okay so I wanted feedback regarding this whether someone else is experiencing this or not.
I have gradually observed during the last few days that a lot of my touches to click have gone unresponsive in Nougat. Initially it was something that I hadnt quite noticed but slowly the trend became obvious. Now dont get me wrong, this would happen a few times here and there with lollipop and MM as well, but the rate is far higher now on Nougat. Especially when typing on the keyboard this means mis-spelled words, missed letters, and accuracy is far worse now.
Has anyone else observed this or is it just me?
Just got my xcover 4 with nougat installed i have the same issue.
The sensitivity is low and i need to press a bit higher finger force to respond.
Even with sensitivity (glove mode) set to on things get worse.
I'm seeing the same thing. What is strange is that I'll see the button highlight/depress, but no action occurs. This is on multiple apps.
On what device/OS?
Sprint Note 5 on Nougat
Did you try gloves mode? Does it work?
the same for me on 920cd and the same iusse using S pen
I contacted samsung Greece about the existing problem.
I reported the problems me and you guys have and the tech support told me that your problems exist because you did not factory reset the devices before upgrading to nougat.
Anyone tried to contact samsung about the problem?
They dont know anything about it.
facing same issue screen lagging in note 5 sm-n920s also tried custom rom but still lagging in typing and scrolling on facebook
I have the same problem on my xcover 4 here!!
When I run the the touch screen test, touch screen responds well, but when I want to write a message or to scroll the home screen Its very annoying. It looks like software problem.
please help
Hi guys.
I have 2nd piece of Xcover 4 SM-G390F (first was change by seller for new one) and had the same problem. First 2-3 days all work perfect.. I have installed my applications, work perfect for two days, but after this... --After wake, display react only in centre area, 1 centimeter from display border no reaction or react on xxx touch. After few seconds (20-30) display react on full range, but with lags... So... I go for support to Samsung official at CZE.
Support tells me, that they don't know about this problem, that I'm 1st who has this problem... And some other bull... about unofficial sell and any other. So I post them IMEI and they let me know, if my distribution is official or not, and we'll see what next. They recomend me to go to service center, where somebody looks on my SM. So I see tomorrow.
ROM - official Android 7 Nougat from start using (not updated from other version)
Deleting apps - no effect
Safe mode - no effect
Factory reset - no effect
Apps to calibrate screen - no effect
Hello there!
I'm experiencing a weird issue after the latest update from December 2020. Since then, my back button (or technically the lower part of my screen) is very irresponsive and does not register touch input. I uploaded a video on Youtube to showcase the issue:
What you can hopefully see is that the back button is very responsive when it comes to horizontal movement; touching far left or far right of the button is still registered as input. However if I touch just slightly below (or sometimes even on) the icon, it does not register my input. This includes the fact that the system does not register the touch at all (as you can see by the active developer tool). This is very frustrating as it also happens with the other two buttons. It seems as if Google has incorporated a kind of "palm detection" or "accidental touch prevention" on the far edges of the screen.
I already activated the "High sensitivity mode" of the display since I have a screen protector installed. However, before the update the issue was not apparent, so I'm convinced the screen protector is not the issue.
Does somebody also experience the issue or may even have a solution for this?
Cheers!
WookieCookie said:
Hello there!
I'm experiencing a weird issue after the latest update from December 2020. Since then, my back button (or technically the lower part of my screen) is very irresponsive and does not register touch input. I uploaded a video on Youtube to showcase the issue:
What you can hopefully see is that the back button is very responsive when it comes to horizontal movement; touching far left or far right of the button is still registered as input. However if I touch just slightly below (or sometimes even on) the icon, it does not register my input. This includes the fact that the system does not register the touch at all (as you can see by the active developer tool). This is very frustrating as it also happens with the other two buttons. It seems as if Google has incorporated a kind of "palm detection" or "accidental touch prevention" on the far edges of the screen.
I already activated the "High sensitivity mode" of the display since I have a screen protector installed. However, before the update the issue was not apparent, so I'm convinced the screen protector is not the issue.
Does somebody also experience the issue or may even have a solution for this?
Cheers!
Click to expand...
Click to collapse
Yes, I've noticed the same thing. Seems to be only the back button.
This is a widespread issue that has been reported by many. So far there is still no update from Google. I am running November build without any touch issues. Google support forum with lots of people reporting.
same problem for me, I hope it will be fixed soon
Looks like this is fixed in the January, 2021 release that came out today!
This issue was NOT fixed in the January release. I and many others are confirming this. Google has yet to fix a major touch-screen bug, almost 2 months after the issue was brought up.
Mine was definitely better in the January release, but yeah, still having the issue here and there (especially when an app is heavy on the processor). This press release should help out: https://www.androidpolice.com/2021/...ssue-can-make-navigation-buttons-hard-to-use/
Same here. But on another side, why do we have to wait another month for a known issue?
My phone popped up with an update the other day. My wedding day no less. It was the one with the July security patch and said camera improvements.
Now it seems like auto focus is broken on my camera. I have tried resetting the settings in the camera app. The wide angle lense looks fine. I've tried 3rd party camera apps and they are the same. One of them popped up a message saying the lens could be dirty but I know it's not.
I'll likely try a factory reset next before I send it back but just wondering if anyone else has this issue. Not sure if it's a hardware or software issue.
Ok so I've read online... Hit it!
Sure enough a sharp tap on the side and it suddenly auto focused still not sure if that's hardware or software but it seems many people on the Samsung forum have the same issue.
Wow...that sounds scary..almost like OIS locked the lens and was not letting go.
Yeah I'm still not sure if it's a hardware fault or what but it can't be healthy for it. I'm glad I'm not the only one but a little worried about it.
There has got to be more people with this issue?!
I am also facing the same issue since the August software update.From my previous experience with note 20 ultra I can tell that is a software bug that can be fixed by an update.But I wonder when they addresses the issue and fix it.
Syeed Aftab said:
I am also facing the same issue since the August software update.From my previous experience with note 20 ultra I can tell that is a software bug that can be fixed by an update.But I wonder when they addresses the issue and fix it.
Click to expand...
Click to collapse
My network O2 have accepted it as a repair request. I have had an email saying they are sending out a REPLACEMENT device. Not my original one repaired... I'm wondering if this means it is indeed a hardware fault.
Same problem here also. Blurry on zoom. Zoom doesn't work anymore. Not bigger than x9.9
Same here since the last update. I'd say odds on 90% Chance software issue rather than hardware.
The July update is the issue I think. Before then no issues at all
I'm nothing this too. Stuck on the the July update here in Aus and thr camera constantly blurry