Security Updates (May 2019) have been failing- tired of popups - Moto X4 Questions & Answers

Since May 2019 (yes, I know) the security updates fail to apply. Constantly. Wiping the phone and starting over didn't help either.
I have done adb updates in the past but I'm not finding (or remembering) how to search for the method to apply all of these sequential updates via adb.
If it isn't too much trouble to point me to where to begin looking again, I'd be grateful.
Honestly sick of the phone at this point, but with $$ tight I really don't have options but to continue using it until it's dead.

purduephotog said:
Since May 2019 (yes, I know) the security updates fail to apply. Constantly. Wiping the phone and starting over didn't help either.
I have done adb updates in the past but I'm not finding (or remembering) how to search for the method to apply all of these sequential updates via adb.
If it isn't too much trouble to point me to where to begin looking again, I'd be grateful.
Honestly sick of the phone at this point, but with $$ tight I really don't have options but to continue using it until it's dead.
Click to expand...
Click to collapse
If you have a Windows PC try LMSA
Rescue and Smart Assistant (LMSA)(Motorola/Lenovo Only)
Rescue and Smart Assistant LMSA: Lenovo's Motorola Smart Assistant (PC) For Lenovo and Motorola Devices Only Rescue and Smart Assistant (LMSA) is an official tool installs on PC. Can help to manage smart device (include all Lenovo android phone...
forum.xda-developers.com

sd_shadow said:
If you have a Windows PC try LMSA
Rescue and Smart Assistant (LMSA)(Motorola/Lenovo Only)
Rescue and Smart Assistant LMSA: Lenovo's Motorola Smart Assistant (PC) For Lenovo and Motorola Devices Only Rescue and Smart Assistant (LMSA) is an official tool installs on PC. Can help to manage smart device (include all Lenovo android phone...
forum.xda-developers.com
Click to expand...
Click to collapse
I'd found a link to it earlier but it was dead; google fixed it.
Put it in, found another comment about manually editing the flash.xml file to remove the wipe.
It worked perfectly. Phone is finally updated (to October 2020), and has stopped with the constant 'failed ot install updates).
Thank you!
... any other patches to apply or is it TWRP if I want to stay current?

Related

Root/Updates/Rebranding/Unbricking - Official FunkyHuawei Support Thread for P10 Plus

This is the official FunkyHuawei support thread.
FunkyHuawei is a (mostly) paid service which allows you to do the following:
1. Install the latest system software, even before it's released by OTA.
2. Install beta/prerelease system software, without needing to be a beta tester.
3. Recover a bricked phone.
4. Rebranding / Change the region of your phone (China -> Europe, for example, to get Google and so on.)
5. Root your EMUI 8 phone, even with stock recovery (This feature is free)
Except for rooting, all of these features are supported even if you cannot unlock your phone's bootloader.
We are pleased to announce FHUnbrickFlashTool -- You can now repair any recent Huawei phone via fastboot, even if you cannot access eRecovery or boot the phone! Even if it doesn't show the Huawei logo, as long as you can get a fastboot connection to your computer, you can recover the phone! Google FHUnbrickFlashTool or check FunkyHuawei's reddit for details.
To find FunkyHuawei, please Google it. Or you can find a link to the service within the following XDA Portal article.
https://www.xda-developers.com/android-oreo-emui-6-huawei-mate-9/
In cooperation with XDA, FunkyHuawei is offering a free credit to Recognized Developers and Recognized Contributers on XDA.
Please PM me for more details.
We will continue posting in this thread with updates regarding new software versions and releases regarding this device.
We will also be monitoring it so we can help anyone who has issues.
For device-specific information, please see the next post.
P10 Plus Device-Specific Information
The P10 Plus now has a relatively mature community with many methods to do many things.
However, there are still some things only possible with FunkyHuawei, so it would be most useful for:
1. Installing updates on bootloader-locked devices, even if the update is not approved by Huawei for your device.
2. Rebranding bootloader-locked devices, or rebranding to obscure carrier brandings.
3. Restoring bricked devices.
Note that even though the Mate 10 Root tool is designed for the Mate 10, it works perfectly on the P10 Plus running Android O betas.
This tool is FREE, and might be easier than installing TWRP and rooting that way.
Frequently Asked Questions
Q: How much does FunkyHuawei cost?
A: You need to buy credits on the FunkyHuawei website. The price per credit varies depending on the number of credits you buy. Different operations cost different amounts of credits. However, the Root feature of the Mate 10 tool is free, and as mentioned above, Recognized Developers/Contributors of XDA can ask for a free credit.
Q: My phone is bootloader locked, and FRP locked. My bootloader unlock code dosen't work. It won't boot. eRecovery doesn't work. Can you help?
A: Yes. With the Mate 10 this is now a common situation. Contact FunkyHuawei for help in this situation. We'll need to access your computer remotely and the procedure is a little bit complicated, but the phone can be unbricked.
Q: I can't get my bootloader unlock code/don't want to unlock my bootloader, but I want to change my phone to something other than Chinese. Can you help?
A: Yes. Our new FunkyHuawei Rebrand Tool works on ALL recent Huawei phones, to rebrand them to another region even when the bootloader is locked.
Q: I'm not seeing the latest version listed on FunkyHuawei or elsewhere as an OTA. Why not?
A: Huawei has a very odd and unpredictable way of rolling out OTA updates. You can use FunkyHuawei to install the new version immediately, or can wait for the update to be rolled out. It might be a month or more after release until the update reaches your device from Huawei directly. We have no idea why.
Q: Why isn't FunkyHuawei free?
A: Because many of FunkyHuawei's features cost FunkyHuawei money to provide. Features that don't cost FunkyHuawei money to provide, like rooting the Mate 10 or our TWRP build for Mate 9/Oreo, for example, are generally made available for free. There are also bills to pay, kids to put through school, and so on.
Q: I noticed FunkyHuawei in an XDA Portal article!
A: FunkyHuawei loves XDA, and is cooperating with them as much as possible. Recognized Developers and Contributors on the XDA forums are welcome to claim a free credit from FunkyHuawei as well.
Q: I have a different question.
A: This is what this thread is for! Post away!
I thought "official" FunkyHuawei threads violated XDa's terms an conditions due it being a paid service?
VKY-L29C432B177 coming. Changes are addition of VoLTE and VoWifi (carrier dependent).
Will be available on FunkyHuawei shortly.
UPDATE: Available now.
P10 plus stuck on fastboot. Black screen, no led.
Follow the rebranding manual result in brand new p10+ hard bricked.
Now the pone is completly dead black screen, no led when plugs the usb, no vibration. I had lost all hope until after it stayed connected for a long time to the pc I realized that windows was detecting somthing.
adb doesn't detect the device but fastboot detecs it.
I have tried to reboot in bootloader or flashing recovery without success. The commads apparently work and end with ok but after a reset the phone only load in fastboot mode without any other life signals. Bootloader is unlocked.
is there any solution to fix this?
Elinexsa said:
Follow the rebranding manual result in brand new p10+ hard bricked.
Now the pone is completly dead black screen, no led when plugs the usb, no vibration. I had lost all hope until after it stayed connected for a long time to the pc I realized that windows was detecting somthing.
adb doesn't detect the device but fastboot detecs it.
I have tried to reboot in bootloader or flashing recovery without success. The commads apparently work and end with ok but after a reset the phone only load in fastboot mode without any other life signals. Bootloader is unlocked.
is there any solution to fix this?
Click to expand...
Click to collapse
Based on the email we received from you, it looks like you didn't use our service to rebrand.
Still, we can help you unbrick it if you have this situation, as long as you can access fastboot.
We are pleased to announce FHUnbrickFlashTool -- You can now repair any recent Huawei phone via fastboot, even if you cannot access eRecovery or boot the phone! Even if it doesn't show the Huawei logo, as long as you can get a fastboot connection to your computer, you can recover the phone! Google FHUnbrickFlashTool or check FunkyHuawei's reddit for details.
We now have Android O for International P10 and P10 Plus.
Check FunkyHuawei reddit for install instructions, or google for "Android O Builds for International P10 and P10 Plus now available! Instructions inside"
duraaraa said:
We are pleased to announce FHUnbrickFlashTool -- You can now repair any recent Huawei phone via fastboot, even if you cannot access eRecovery or boot the phone! Even if it doesn't show the Huawei logo, as long as you can get a fastboot connection to your computer, you can recover the phone! Google FHUnbrickFlashTool or check FunkyHuawei's reddit for details.
Click to expand...
Click to collapse
Thanks to this tool I could revive my P10+
It works like a charm
Thank you!
will i be able receive and install ota updates if i root my device and have twrp installed
I backed up my device using TWRP, I excluded the data partition since it is not working in TWRP. After I restored my device my bootanimation changed from Huawei animation to an "android" logo and when the device booted, I tried to open settings and the app instantly closes and same with the camera app. The camera app shows the name com.huawei.camera instead of saying "Camera" and all other apps started crashing. So, I wiped everything except my internal storage and restored my backup and now when I boot the device everything is black and I can only see the navigation keys and when I hold my power button I can see the restart and power off option. After like 2-3 minutes I get this message "You have run out of storage space" and when I press ok it takes me to a screen which shows 64/64 GB used. I have 0 space left on device
ajituchiha said:
I backed up my device using TWRP, I excluded the data partition since it is not working in TWRP. After I restored my device my bootanimation changed from Huawei animation to an "android" logo and when the device booted, I tried to open settings and the app instantly closes and same with the camera app. The camera app shows the name com.huawei.camera instead of saying "Camera" and all other apps started crashing. So, I wiped everything except my internal storage and restored my backup and now when I boot the device everything is black and I can only see the navigation keys and when I hold my power button I can see the restart and power off option. After like 2-3 minutes I get this message "You have run out of storage space" and when I press ok it takes me to a screen which shows 64/64 GB used. I have 0 space left on device
Click to expand...
Click to collapse
You can probably recover by using FHUnbrickFlashTool. If you contact FunkyHuawei support we can ask you for some more information to confirm exactly what the problem is.
Good work. I'll be more impressed when we finally work out a systemless root, i've lost count of the many OTA updates from Huawei - meaning their OS must be full of bugs and glitches for commonly used apps and typical use. Will we ever get there?
RoOSTA
Do not use this service. SCAM!

Phone is laggy since the OTA update to 9.0

Every since accepting and updating my Moto G6 (US Retail) to 9.0 (PPS29.118-11-1), it has been laggy. The lags seem to happen mostly when there is some type of I/O operation (like opening an app), or when a background app is doing something on the network - email getting delivered, etc. I've rebooted to recovery, and wiped the cache, but now I am considering doing a factory reset. Anyone else experiencing this? Anyone got any ideas that don't involve me reloading all my apps and data?
Thanks in advance.
-Chris
yeah, i'm also getting some lagginess. it's mostly when i unlock my phone using the fingerprint reader. the transition takes a super long time. i feel it's mostly the animation that's causing the ton of lag. initially after i updated to 9, opening and closing apps would take forever as well. but changing the animation with nova launcher made it a bit snappier; although it's still slower than 8.
No lag here
You guys might want to do a clean firmware install, I don't have any lag on this version I didn't take the OTA just flashed the firmware.
I think I may have resolved at least some of the issue. First, I use a SD card to hold some pictures, and videos, and other data (no apps). I reformated the card from android, and this resolved about 80% of my lag issues. Not sure if there is some kind of disk polling that is done, but with the clean format on the SD card, things most run smoothly now. The other area I'm still seeing a little lag is when scrolling over something in apps like google news where it is trying to pull a video or large image file and there seems to be some delay in the network. At this point, I think the issue is in my wifi network, not my phone (although I'm still no ruling it out). But at least it is better.
kc6wke said:
You guys might want to do a clean firmware install, I don't have any lag on this version I didn't take the OTA just flashed the firmware.
Click to expand...
Click to collapse
Dead on. While I was able to make my G6 better, it was still laggy at times. Yesterday, I bite the bullet, backed up my data, and did a clean flash of the current firmware. Now the phone is smooth as glass. Good call.
Thanks,
-Chris
Noticed the same thing. Reflashed for some other reason and instantly saw the lag that had been getting more and more noticeable disapear.
What do you mean by 'reflashing'? Is that the same as 'restore to factory settings?'
I've read a thread on the Motorola forum where users have done that, with no noticeable results.
Nightwing-1 said:
What do you mean by 'reflashing'? Is that the same as 'restore to factory settings?'
I've read a thread on the Motorola forum where users have done that, with no noticeable results.
Click to expand...
Click to collapse
No, I literally reflashed the ROM.
I downloaded the current official ROM from here:
https://mirrors.lolinet.com/firmware/moto/ali/official/RETUS/
(note the link is for the US Retail channel distribution, if your phone is not RETUS channel, find the matching ROM for the channel your phone is.)
Once downloaded, I used the RSD lite app to flash the phone.
http://download.canadiancontent.net/RSDLite.html
You can google exact directions to use the tool, but basically, you reboot your phone to the bootloader, start RSD Lite, connect the USB cable (I had to use the factory cable on a USB 2.0 port to make this work), select the ROM file, and press Start.
Note: This will wipe your phone! So make a backup of your data.
I'm not familiar with flashing ROMs etc. And I don't want to mess up my phone any further.
Despite the fact that Motorola insist that there is no problem, I'm hoping their forum will convince them that there is.
Thanks for the help, but I'll keep it as it is. Meanwhile I'll be looking around for a dependable Android One phone.
I found one thing that helped:
Go in to 'Settings', 'system', 'Motorola privacy'' and uncheck both the slides in the menu. And I disabled the Google feed on my start screen (Swipe access).
The restart your phone.
The phone is a lot less laggy after that.
update! the August security patch update kind of helped with the lock screen lag I was experiencing.
blueberryapple said:
update! the August security patch update kind of helped with the lock screen lag I was experiencing.
Click to expand...
Click to collapse
Just did a check on my phone, and there is an update on the RETUS channel.
PPS29.118-15-11 / Security patch level: August 1,2019
A few questions about this. Through pure dumb luck, I didn't accept the Pie update, and have turned off automatic system updates in the Developer's options. It gives me a notice of new firmware a few times a day, which I decline, but so far has not updated without my consent. I realize it may do that at any moment regardless of the Developers setting.
So I'm still on Android 8, and would be delighted to stay there. But, if I'm forced to go to 9, would I be able to flash 8 again using the files here? Would that accomplish anything, or would it still insist on going to 9 after I had flashed 8?
The earlier reference to the "current official" rom - does that mean the latest 9 rom?
Why would installing the same v9 rom over again produce any different result from the OTA update to that rom?
Is there any way to turn off the firmware update notices? I've tried lots of things, but they still come.
Just trying to figure out what my options are, and what I should do. There's a 42-page thread on the Lenovo forum about this problem, with no indication that Lenovo/Motorola will lift a finger to fix it, apparently being content to see some unknown number (perhaps all) of the G6's ruined by the update to 9. I called Moto CS, and they blamed Google for the problem. Obviously, I bought the wrong brand of phone. Actually, it's my first smart phone. It seems beginners luck is a myth. At least I know better than to buy a Lenovo computer when Windows 7 becomes dangerous in January.
Anyway, I would appreciate any comments on the G6 thing.
Hello, is it required to have unlocked bootloader when doing re-flashing the official rom?
ici0606 said:
Hello, is it required to have unlocked bootloader when doing re-flashing the official rom?
Click to expand...
Click to collapse
I posted this in another related thread:
-------------------------------------------------------
JimmiH on the Lenovo forum has found "Lenovo Moto Smart Assistant", a new utility from Motorola, which is installed on your PC (Win 7 or 10). Included in the utility is a "rescue" function which appears to do the same thing as RSD Lite - resurrect a phone from any software issues. It downloads the correct official rom and reflashes it to the phone. JimmiH will be reporting back over the next few weeks as to whether the rescue has permanently solved his Pie lagginess issues.
The advantage of this LMSA over RSD Lite is that it runs on Windows 10, and presumably works with USB3 ports, while apparently neither was the case with RSD Lite. And of course you don't have to go hunting for the right rom.
----------------------------------------------------------------
My understanding is that this utility does not require unlocking, and it does not root the phone.
Hello, I tried LMSA for flashing, but it says not supported device, I have model XT1925-4.
ici0606 said:
Hello, I tried LMSA for flashing, but it says not supported device, I have model XT1925-4.
Click to expand...
Click to collapse
RSDLite will work on Windows 10, I have been using it, even on the newest Windows 10 version 1909. It will not work on usb 3 ports though. If you have any USB 2 ports available, plug the cable into one of those and it will work.
xfrobex said:
RSDLite will work on Windows 10, I have been using it, even on the newest Windows 10 version 1909. It will not work on usb 3 ports though. If you have any USB 2 ports available, plug the cable into one of those and it will work.
Click to expand...
Click to collapse
Hm I have just USB 3 on my PC, ok will try on some older one.
But is it required to unlock bootloader, when using RSD Lite?
Thanks.
ici0606 said:
Hm I have just USB 3 on my PC, ok will try on some older one.
But is it required to unlock bootloader, when using RSD Lite?
Thanks.
Click to expand...
Click to collapse
No. RSDLite doesn't require unlocked bootloader.
Peabody424 said:
I posted this in another related thread:
-------------------------------------------------------
JimmiH on the Lenovo forum has found "Lenovo Moto Smart Assistant", a new utility from Motorola, which is installed on your PC (Win 7 or 10). Included in the utility is a "rescue" function which appears to do the same thing as RSD Lite - resurrect a phone from any software issues. It downloads the correct official rom and reflashes it to the phone. JimmiH will be reporting back over the next few weeks as to whether the rescue has permanently solved his Pie lagginess issues.
The advantage of this LMSA over RSD Lite is that it runs on Windows 10, and presumably works with USB3 ports, while apparently neither was the case with RSD Lite. And of course you don't have to go hunting for the right rom.
----------------------------------------------------------------
My understanding is that this utility does not require unlocking, and it does not root the phone.
Click to expand...
Click to collapse
Count me among those watching this thread, in particular looking for evidence that LMSA (or RSD Lite) actually eliminates the lag problem for more than a few days. My phone is a bone stock model XT1925-6 running Android 9, PPSS29.118-15-11-2. Lag improved after the October update but returned in about a week.
I appreciate the efforts of this group in trying to resolve this problem.
My sister-in-law recently switched to TMo and ended up with a "free" G7 Power running Android 9. It's very smooth with no lag at all, so Moto apparently knows how to resolve this problem, they're just not helping us with the G6.

My Moto G6 Randomly Shuts Down and No Form Of Wireless Connectivity Works :(

I got this phone for free as a side order on Motorola's website and ever since I got it, it's had these issues. Returning or officially fixing isn't an option for me so i just want to know if flashing it with a custom rom can solve these issues.
ShowSome said:
I got this phone for free as a side order on Motorola's website and ever since I got it, it's had these issues. Returning or officially fixing isn't an option for me so i just want to know if flashing it with a custom rom can solve these issues.
Click to expand...
Click to collapse
Reflash full stock firmware
vibraniumdroid said:
Reflash full stock firmware
Click to expand...
Click to collapse
Can you provide a link to an appropriate firmware or a tutorial? I'm new to this and don't want to brick my phone.
ShowSome said:
Can you provide a link to an appropriate firmware or a tutorial? I'm new to this and don't want to brick my phone.
Click to expand...
Click to collapse
Which model do you have?
xfrobex said:
Which model do you have?
Click to expand...
Click to collapse
I have the moto g6 XT1925-6
I think that's the standard US model. The simplest reflashing method might be to use an app that Motorola provides called the Lenovo Moto Smart Assistant. In its Rescue mode, you can get it to find and download the latest stock factory rom, then flash it for you. Here's the text of a response a Motorola support person sent to a customer who was having problems:
--------------------------------
I kindly advise you to try using the Lenovo Moto Smart Assistant software to re-flash the software (instructions below). We have had feedback from other customers that this has helped.
- First ensure that you have backed up all your data since this procedure will clear all the data on your phone. We also recommend that you remove your Google account from the phone beforehand otherwise you will be prompted to verify your Google account details after the software has been re-installed.
- Download and install the Lenovo MOTO Smart Assistant software via the following website:
https://support.lenovo.com/gb/en/downloads/ds101291
- Once installed, launch the Lenovo MOTO Smart Assistant software and then click on "Flash" at the top of the screen and then select "Go Rescue".
- Select "MOTO Phone" and then select your "Product Name" and "Model Name" from the drop down menu.
- You will be prompted to put your phone in Fastboot mode. Power your phone off and then turn it on again while holding down the volume down button. Let go of both buttons once a screen with an Android lying on its back appears.
- Plug the phone into your PC. The Lenovo MOTO Smart Assistant software will detect your phone and you will see a link to download the target image for your phone.
- Once the download is complete, click on the "Rescue" button and then follow the onscreen prompts to re-flash the software on your phone. Do not unplug your phone until the installation is complete.
- Once the installation is complete, the phone will automatically reboot and an "Installation Complete" window will appear. Click on "OK" and then select "Finish".
-----------------------------------
The question has arisen about what to do with the SD card and SIM when using the LMSA. I don't know the answer, but I would remove both before flashing. Here's a Youtube video on LMSA:
https://www.youtube.com/watch?v=OcuyyPMKX40
Good luck, and please let us know how this ends up.
xfrobex said:
Which model do you have?
Click to expand...
Click to collapse
Peabody424 said:
I think that's the standard US model. The simplest reflashing method might be to use an app that Motorola provides called the Lenovo Moto Smart Assistant. In its Rescue mode, you can get it to find and download the latest stock factory rom, then flash it for you. Here's the text of a response a Motorola support person sent to a customer who was having problems:
--------------------------------
I kindly advise you to try using the Lenovo Moto Smart Assistant software to re-flash the software (instructions below). We have had feedback from other customers that this has helped.
- First ensure that you have backed up all your data since this procedure will clear all the data on your phone. We also recommend that you remove your Google account from the phone beforehand otherwise you will be prompted to verify your Google account details after the software has been re-installed.
- Download and install the Lenovo MOTO Smart Assistant software via the following website:
https://support.lenovo.com/gb/en/downloads/ds101291
- Once installed, launch the Lenovo MOTO Smart Assistant software and then click on "Flash" at the top of the screen and then select "Go Rescue".
- Select "MOTO Phone" and then select your "Product Name" and "Model Name" from the drop down menu.
- You will be prompted to put your phone in Fastboot mode. Power your phone off and then turn it on again while holding down the volume down button. Let go of both buttons once a screen with an Android lying on its back appears.
- Plug the phone into your PC. The Lenovo MOTO Smart Assistant software will detect your phone and you will see a link to download the target image for your phone.
- Once the download is complete, click on the "Rescue" button and then follow the onscreen prompts to re-flash the software on your phone. Do not unplug your phone until the installation is complete.
- Once the installation is complete, the phone will automatically reboot and an "Installation Complete" window will appear. Click on "OK" and then select "Finish".
-----------------------------------
The question has arisen about what to do with the SD card and SIM when using the LMSA. I don't know the answer, but I would remove both before flashing. Here's a Youtube video on LMSA:
https://www.youtube.com/watch?v=OcuyyPMKX40
Good luck, and please let us know how this ends up.
Click to expand...
Click to collapse
I followed this guide and so far it has been working perfectly. Thanks a lot for taking time out of your day to help me, I really appreciate it.
ShowSome said:
I followed this guide and so far it has been working perfectly. Thanks a lot for taking time out of your day to help me, I really appreciate it.
Click to expand...
Click to collapse
You're welcome. I hope you will come back in a few weeks and report on whether it's still working perfectly.

Manually updating new device to 9.0 [UPDATED]

I just bought a new, unlocked z3p direct from Motorola. Unfortunately, the OTA system update in settings is telling me I'm up-to-date at Jan 1 '19, OPWS28.70-31-8. I've read some pretty awful stuff about using LMSA to flash updates, so I'm curious if there's an official repository of stock roms/updates/etc. and if I can just use ADB to update this thing myself. All I want is latest stock rom+security updates with root. The less involved the process, the better.
Additionally, if I go this route, do I need to manually install each intermediary update, or can I just grab the latest and put it on? A thorough reliable guide is enough; I'm just having trouble finding one that connects all the dots for a simple 'new phone' situation.
I'm fairly well versed at using ADB/flashing/etc. (nexus 4, 5x, g4 play, etc) but it's been two years since I've messed with it. Additionally I have very little idea how to navigate the unusual A/B partitioning.
Thanks!
UPDATE: My Z3P is now up to date with the September 1st security patch and Android 9. I bit the bullet and used LMSA (there's a trick to it) and am posting here so it can help anyone who was in my situation. First I'll list steps that should work for you, and then detail how I did it (which was a little different).
How To:
1. Get LMSA: https://forum.xda-developers.com/general/general/update-moto-lenovo-moto-smart-assistant-t3951714
2. On your device, enable developer options and USB debugging. Ensure you have no screen-lock enabled.
3. Plug your phone in with LMSA open. LMSA app will install on the phone, give it every permission it requests.
4. Select your device model and LMSA will detect the latest build available. Download it.
4a. It might seem like the download is hanging once it reaches 0%. It won't tell you, but the file is being unzipped. Just leave it alone for a while. If the unzip fails, delete some stuff on the volume it's unzipping to.
5. Follow the steps on LMSA to update the phone. DO NOT TOUCH YOUR DEVICE. Just leave it be. It will look like nothing is happening, and/or LMSA will notify you of delays. Ignore them and let it go.
5a. Your device will be on a fastboot screen that prompts you to push the unlock button to "start". DO NOT TOUCH YOUR DEVICE.
What I did:
I got up to step 5, and kept seeing the 'delays'. I thought that it was a signal that LMSA needed me to press 'start' on the device end to help it begin the installation process. Incorrect. As soon as I did so, the LMSA process failed and my phone failed to boot with a message about a corrupt device.
At this point, I switched to the 'recover' tab in LMSA and let it recover with the same image I had downloaded for the update. However, this time, I just left it the hell alone at step 5. It took forever, so I walked away from it, and when I came back, my phone was booted into Pie.
When the fastboot screen is up, LMSA is working in the background to install the image. I'm quite certain that if I hadn't pressed 'start' on my device, my phone wouldn't have corrupted, and the image would have updated correctly. My suspicion is that many of the people having trouble with the LMSA are pressing 'start', which corrupts their devices because it boots while there's an incomplete image flashed to the phone.

Flicking Lock Screen after update to latest Android 11 OTA update

I just saw an update notification that Android 11 had been released. Since my phone was running Android 10, I proceeded the update without hesitation (and without backup). The phone is running stock rom without root (I guess I did unlock the bootloader but couldn't confirm since this new rom version cannot boot into fastboot mode). After update, the lock screen keeps flicking and I cannot unlock the phone. I tried booting into safe mode but got the same flicking lock screen.
The rollback pack has flagged 'ota-downgrade=yes' so data will always be wiped.
Code:
... "ota-downgrade=yes" will be set in the package metadata file. A data wipe will always be enforced when using this flag...
I guess my last hope is that
Option 1) Wish I really did unlock the boot loader and some gurus found a way to boot into fastboot mode and flash the customer recovery/android 10 so I can pull my photos/videos by adb.
Option 2) Tried booting into recovery but no new OTA update available. Wait for new OTA update
Option 3) Some found a way to
a) boot into EDL/Download mode and
b) flash TWRP/Android 10 using QPST/QFIL (Not possible currently since Qualcomm QPST/QFIL tools did not work and official realme flash (MSMDownloadTool) ALWAYS wipe your data!)
Option 4) Someone got the private key so we can sign our customized-made update_pack and copy photos/videos to OTG USB Drive under Recovery.
Option 5) Someone share a rollback pack with 'override_timestamp=yes' instead of "ota-downgrade=yes" so data will NOT be wiped
Any comments are welcome
Spoiler: Button Combos for Booting into Other Mode
Vol Up + Power (hold for 10s)= Force Shut Down
Vol Down + USB Charging = Recovery
Vol Down when booting = Safe mode
depth testing.apk = Fast Boot (https://c.realme.com/in/post-details/1244859266402091008)
? = EDL/Download Mode
Latest Official Roms
软件升级
软件升级
www.realme.com
https://download.c.realme.com/osupdate/RMX1931_11_OTA_1340_all_2QCxQYdkxpql.ozip
Bootloader Unlock Guide
realme Community
Welcome to realme Community, your virtual playground to learn the latest tech news, win exclusive prizes, or simply chat about realme!
c.realme.com
Spoiler: OTA Update Pack
https://download.c.realme.com/osupdate/RMX1931_11_OTA_0150_all_oDfL8HoMZ5HW.ozip
https://download.c.realme.com/osupdate/RMX1931_11_OTA_1220_all_Dx2plLOdGTD4.ozip
https://download.c.realme.com/osupdate/RMX1931_11_OTA_1280_all_4zs7Gcdyxm3V.ozip
https://download.c.realme.com/osupdate/RMX1931_11_OTA_1250_all_H8peW44p7GS0.ozip
https://download.c.realme.com/osupdate/RMX1931_11_OTA_1300_all_QzFVhQQieINQ.ozip
https://download.c.realme.com/osupdate/RMX1931_11_OTA_1330_all_sgVacScUYMkf.ozip
https://download.c.realme.com/osupdate/RMX1931_11_OTA_1340_all_2QCxQYdkxpql.ozip
Spoiler: OTA Rollback Pack
RMX1931_11_OTA_0170_all_VEio9eM857gn.ozip
RMX1931_11_OTA_1330_all_19781_downgrade.ozip
Did you have any luck getting your phone back to normal?
aiben16 said:
Did you have any luck getting your phone back to normal?
Click to expand...
Click to collapse
No.
I want my data back and waiting for next update seems to be the only hope. Reported to realme but get no response.
If you have similar issue and don't care your data, you can do factory reset.
Am on the same boat here, Bluetooth devices still get automatically connected, USB works (mouse and keyboard) but still haven't found a way past the flicking login screen.
Happened overnight and last backup was quite a few months ago, definitively need to get the data back.
- Edit: Booting to safe-mode doesn't help either.
- Edit2: Can't attempt any update because the device is not accepting my lockscreen password either.
Mywk said:
Am on the same boat here, Bluetooth devices still get automatically connected, USB works (mouse and keyboard) but still haven't found a way past the flicking login screen.
Happened overnight and last backup was quite a few months ago, definitively need to get the data back.
- Edit: Booting to safe-mode doesn't help either.
- Edit2: Can't attempt any update because the device is not accepting my lockscreen password either.
Click to expand...
Click to collapse
If you disabled or uninstalled the coloros calendar package via ADB, enable or reinstall it again via ADB, the new System UI in the Android 11 update relies on it
This really sucks.
Any solution yet? Would be happy if I could just get access to my photos...
BTW for future reference, I'm on a Realme X Lite. I actually was positively surprised with this phone (up and running perfectly for over 2 years), but this policy is quite shocking...
Phil_123 said:
If you disabled or uninstalled the coloros calendar package via ADB, enable or reinstall it again via ADB, the new System UI in the Android 11 update relies on it
Click to expand...
Click to collapse
Just wonder if there is any way to sideload apk via adb since I can't even go to the home screen and accept adb connection.
Almost one year passed but no progress. No firmware update either.
damonxd said:
Just wonder if there is any way to sideload apk via adb since I can't even go to the home screen and accept adb connection.
Click to expand...
Click to collapse
I forgot what I exactly did to get out of the situation. From what I very vaguely remember, it might have involved tapping where the Allow button would be very quickly before the whole UI crashes. Then, depending on whether you disabled or uninstalled the weather package, you either enable or "install-existing" the package name.
How to install / get back uninstalled Apps (APKs) with ADB.
A lot of people searched for a way to uninstall bloat or APKs using ADB because a lot of OEMs don't allow uninstalling many of preinstalled apps. Tested on Pie and Oreo. BUT most of the articles if not all of them ( couldn't find any article...
forum.xda-developers.com
Phil_123 said:
I forgot what I exactly did to get out of the situation. From what I very vaguely remember, it might have involved tapping where the Allow button would be very quickly before the whole UI crashes. Then, depending on whether you disabled or uninstalled the weather package, you either enable or "install-existing" the package name.
How to install / get back uninstalled Apps (APKs) with ADB.
A lot of people searched for a way to uninstall bloat or APKs using ADB because a lot of OEMs don't allow uninstalling many of preinstalled apps. Tested on Pie and Oreo. BUT most of the articles if not all of them ( couldn't find any article...
forum.xda-developers.com
Click to expand...
Click to collapse
Thanks for the tips. It seems my situation is a bit difference. I can't even see the unlock pattern screen to let me unlock the phone before I can tap "allow" for USB connection and entering ADB commands. Maybe yours have the screen lock disabled before updating.

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