Hi,
I have a moto g second gen that I had rooted running stock rom. All was fine until I went to install Aero Kernel after which my phone wpuld not reboot. I tried to restore from a back up in TWRP stored on the external SD, but this kept failing. After trying I had a go at putting back to stock and this did not. And kept going to fastboot. I now have a phone eith no rom, recovery and will not be picked up by my pc also stuck in fastboot. I have tried to flash stock with RSD Lite, but it does not see my phone. I am on the brink with this so any helopwould be brilliant.
Thanks Chris
futuresonic said:
Hi,
I have a moto g second gen that I had rooted running stock rom. All was fine until I went to install Aero Kernel after which my phone wpuld not reboot. I tried to restore from a back up in TWRP stored on the external SD, but this kept failing. After trying I had a go at putting back to stock and this did not. And kept going to fastboot. I now have a phone eith no rom, recovery and will not be picked up by my pc also stuck in fastboot. I have tried to flash stock with RSD Lite, but it does not see my phone. I am on the brink with this so any helopwould be brilliant.
Thanks Chris
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Click to collapse
I do not think the Moto G first gen and second gen are the same. Check your device's forums.
Please post in the correct device section
Thread moved
I'll check and move to the right forum. Thanks.
Hello,
I did a reboot and now I can't use my phone anymore. I see the Boot animation but after the Boot up, the screen just turns black. I receive notifications and active display is working, also I can start my camera with the twist but I can't take picture because the touchscreen does not respond. On active display or the power off pop up, the touchscreen is working. So I did a cache partition wipe but this hasn't fixed my problem. The strange thing is that after a couple of frustrated reboots, the Boot animation changed to the old animation with the spinning world. I want to reset the phone via recovery but first I need to backup my data. I have very important Data on my phone like whatsapp log or Photos and videos.. I can't connect my phone to the computer because I have a pin... How I can Backup my data and what caused the black screen?
If your bootloader is unlocked you can flash TWRP. TWRP has the ability to decrypt userdata if you have the password. I don't know if it can decrypt the moto x or not, because TWRP only officially support ASOP type encryption, if motorola uses a different technique for encryption it will say the password is wrong. If it works you can browse and backup files from TWRP recovery.
If it says the password is wrong or you don't have the bootloader unlocked, then you are SOL and have lost everything.
In either case doing a factory reset will hopefully fix your issue.
Sent from my XT1095
So I did a factory reset now. But I stuck in Bootloop, i just see the M logo. How I can fix it? And no, my Moto X is stock like out of the Box.
rupro327 said:
So I did a factory reset now. But I stuck in Bootloop, i just see the M logo. How I can fix it? And no, my Moto X is stock like out of the Box.
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Click to collapse
After the factory reset bootup takes longer than normal, how long did you wait?
If that is not the case, what model moto x do you have? For example mine is xt1095. Also what version of android do you have? 5.0, 4.4.4, 5.0.2, 5.1, etc?
Sent from my XT1095
same issue today
also have the same issue, black screen after reboot. moto voice, active display/notifications are responsive, camera too when twisting the phone. moto voice says "unlock your phone to continue" but i currently don't have any screen locks or anything, just swipe. i have a pure edition running on 5.1. Skeptical about a reset since the phone is still responsive.. tried looking for other fixes, but looks like this issue is just coming up today...
This exact same thing happened to me. Updated to 5.1 about a week ago via the OTA. Wiping cache did nothing. Diagnosing it as a software issue, I attempted to sideload the official 5.1 OTA that's posted elsewhere in the forums. It came back as installation aborted, so I gave up on any hope of keeping my data and did a factory reset. Now all it does is bootloop, sometimes settling on the prone android no command screen for a little while. I can boot into recovery and the bootloader, but thats it. Really hoping someone can come up with a solution. XT1096.
AGISCI said:
After the factory reset bootup takes longer than normal, how long did you wait?
If that is not the case, what model moto x do you have? For example mine is xt1095. Also what version of android do you have? 5.0, 4.4.4, 5.0.2, 5.1, etc?
Sent from my XT1095
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I've waited about 30 minutes, in this time my phone just bootet into the recovery by his self. I've contacted Motorola and I'll send my device to repair.
It's a xt1092 with 5.1 RETDE.
I personally think that this issue is caused by the Boot animation update.
swankylaxplayer said:
This exact same thing happened to me. Updated to 5.1 about a week ago via the OTA. Wiping cache did nothing. Diagnosing it as a software issue, I attempted to sideload the official 5.1 OTA that's posted elsewhere in the forums. It came back as installation aborted, so I gave up on any hope of keeping my data and did a factory reset. Now all it does is bootloop, sometimes settling on the prone android no command screen for a little while. I can boot into recovery and the bootloader, but thats it. Really hoping someone can come up with a solution. XT1096.
Click to expand...
Click to collapse
Flash the stock 5.1 logo, kernel, system, modem, baseband and recovery for the XT1096 - the full image files are available.
JulesJam said:
Flash the stock 5.1 logo, kernel, system, modem, baseband and recovery for the XT1096 - the full image files are available.
Click to expand...
Click to collapse
Thank you! I don't know how I missed that! Back in business now.
nrsmsn said:
also have the same issue, black screen after reboot. moto voice, active display/notifications are responsive, camera too when twisting the phone. moto voice says "unlock your phone to continue" but i currently don't have any screen locks or anything, just swipe. i have a pure edition running on 5.1. Skeptical about a reset since the phone is still responsive.. tried looking for other fixes, but looks like this issue is just coming up today...
Click to expand...
Click to collapse
I have the exact same problem. Any fix?
Edit: Can't get adb to recognize phone. Phone is rooted.
kunal_07 said:
I have the exact same problem. Any fix?
Edit: Can't get adb to recognize phone. Phone is rooted.
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Click to collapse
Have you tried reflashing the system image from the bootloader?
is that possible without adb? If so, can you tell me how?
kunal_07 said:
is that possible without adb? If so, can you tell me how?
Click to expand...
Click to collapse
You still do everything through terminal. You have to cd to your folder that has adb and fastboot enclosed, usually platform-tools. Instead of starting each command with "adb", you'll start with "fastboot" and you'll be flashing these while your phone is at the fastboot screen.
The full image files are in the forums, and all the commands you'll need, in order, are posted in this thread earlier
I have found that some time the fastboot from Moto wouldn't recognize the phone. I, then, use the mfastboot-v2 found somewhere around this forum works great.
Me too faced this problem few days back. Only option left to do was factory reset.
Read below just to go through of what i faced:
( I had gone through bunch of articles for restoring my data but i had a pin lock because of which while connecting to pc it couldnt detect phone.
Other things i tried includes flashing lockscreen bypass zip via stock recovery. There i faced signature verification failed error because i had done it through stock recovery where it doent let u toggle signature verification on/off as in CWM. )
And for those who wants their data back , i found many articles of data recovery after factory reset. But it needed your device to be rooted. All you have to do is after factory reset dont make use of phone and after rooting you can recover your phone by software as EASEUS android recovey, Dr fone android recovery. Thats all .
I am too facing this issue as of last night,, I have the verizon version (complete stock, no root, locked bootloader) and I am not sure how to go about fixing this without losing all my data.. I tried wiping cache but it did nothing.. Can anyone provide some kind of troubleshoot guide please? It would be much appreciated.
A friend of mine is also having the same issue.
I tried the 5.0 image and it won't flash.
I'm locked and without root. Is it even possible to flash even the factory images? (And yes, I've tried to go to the Customer Portal for the Moto X and that isn't giving me anything)
Edit: Finally got it to flash the stock image. Didn't help. Factory reset fixed things.
Note: I had this problem and was able to fix it through a factory reset, but I had to do it through minimal adb and fastboot. The bootloader factory reset option didn't work.
I am having the exact same issue. Has anybody had a luck resolving it short of a factory reset?
My phone battery died last night. I plugged my phone in, let it get about 15% charge, then tried to turn it back on. The phone boots like normal, but after the boot animation goes away, the screen is black. Active notifications still seem to work, and I can hold the power button to get the Power Down option. I can boot into the bootloader & access recovery just fine. However, my phone is fully stock (no root, no bootloader unlock, no anything). I can't seem to access ADB when the phone is powered normally (ie, when I'm at this mysterious black screen), but it's possible that USB debugging isn't even enabled.
So far, I've found a bunch people who've said a full factory reset will fix the problem, but I'm looking for another solution, or at least a way to grab my data before I reset. Since my bootloader's still locked, I can't seem to use fastboot boot to boot into TWRP, and I can't find any other way to access my data to copy it off the phone. I've tried wiping the cache using the stock recovery to no avail. Any suggestions?
I purchased a 2013 moto x, used, unlocked, updated it using the official ota update, now when I boot the phone I see Andi on his back with "No Command", I can boot into fastboot, so I tried flashing the most recent update both manually and via RSD lite. No matter what I get " security version downgraded PIV block validation for (got/system) failed.
I've been through just about every thread there is about restoring to stock, and everything seems to say I'll be fine if I flash the same version, but I continue to get errors, not sure where to go from here, any help would be appreciated,! Im not a complete noob, but I'm definitely not a pro..I had intentions of rooting the phone after updating, but now .I'm just afraid I permanently bricked the new phone....
You need to flash the same ROM that you had before the update with fastboot. Also you need to turn off your phone and boot on it with Power button + volume down or you won't be able to flash the ROM.
Thanks for the reply
After an entire day of not sleeping and flashing the EXACT same firmware on my device a dozen different ways it finally worked!
RDS lite, and manually flashing didn't work, but I tried moto recovery fixer tool I found on a different forum. And flashed the same firmware, but this time it was successful and the phone is up and running like new. I think I'll be returning the phone, but I appreciate the reply and the help I found in XDA! Y'all rock!
EDIT: Everything booted up after while, just took a really long time for it to completely boot.
I had my xt1060 Verizon Dev Edition rooted and unlocked running Android 5.1. I wanted to flash it back to factory, so I downloaded "XT1060_GHOST_VERIZON_5.1_LPAS23.12-39.7-1_cid2_CFC.xml.zip" from firmware.center. Then I used the commands from Motorola's Restore to Factory guide, to flash the files.
That caused a bootloop to occur and have the screen to stay at the warning bootloader unlocked screen. So then I downloaded "XT1060_GHOST_VERIZON_5.1_LPA23.12-39.7_cid2_CFC.xml.zip" and tried that, and still the same thing.
I had an old copy of "MOTXT1060DEV_4.4-13.11.1Q2.X-69-3_1FF-CID2.xml" which I've used before to flash back to factory and I tried that. And now whenever I try to boot it up, it'll go into motorola's recovery and the image of the Android opened up keeps flashing on the screen, assuming that it's in a bootloop.
Up until this point I've been using osx-fastboot to flash the files, so I pulled out my old Windows laptop which had a copy of RSD Lite in it, and attempted to flash "XT1060_GHOST_VERIZON_5.1_LPAS23.12-39.7-1_cid2_CFC.xml.zip", which I tried the first time. I was able to get through that successfully, however it still did the same thing as before where the recovery was stuck in a bootloop.
I found this thread on here, and I followed the instructions for RSD Lite and the manual flash, neither worked did the same thing as when after I tried RSD Lite the first time. However the manual flash got farther, but is just sitting at the Verizon boot screen, and that's where it is right now for the last 15 minutes.
Hello,
I have recently rooted my Razer Phone 2, and tried to undo the root so I could update my phone. I went about it the wrong way, and now my phone is stuck in a boot loop and displays the message Your phone is corrupt and can't be trusted. Something like that. I tried to reset my phone data via bootloader, and that's where I believe I went wrong. I used Magisk when I was rooted. It is a Cheryl2 also.
I'm really stuck and don't know what to do. Could really use some help. I've tried flashing to MR0 8.1, but it doesn't look like it helped at all.
Nevermind, issue was fixed. Not sure how to delete this tread though.
Relock the flash critical.