Hi guys,
I've just bought a second 8" 2016 model from ebay, unfortunately it had the google device protection enabled asking for the last used account login.
Instantly I thought the device was stolen but the seller has been very helpful and shown me the original receipt to prove he bought it.
He changed his password so that he could share his details with me and now it won't let us login to the device at all, it keeps saying use an account that has been used before on the device.
Does this mean that we're now in the 72 hour lock-down period because he changed his password, or is this a more serious problem?
I've tried a couple of the tricks to bypass this lock but neither of them work, I presume this has been fixed in android 6. e.g. the OTG workaround.
I'd appreciate any reassurance you can provide?
Cheers,
Andy
I hate posting in forums, so please understand that this posting comes after many many hours of researching and attempting different fixes. Can someone please help me sort this out and get me up and running again. I will be brief and direct hopefully including all necessary info for you.
Device is N920A, AT&T
Was in the process of transferring my data on a 32GB to my wife's phone, a 64GB..
Ran the reset it came back up, used it for a few minutes, it ran update and locked me out.
THE PROBLEM
When googles wonderful FRP wants to verify the accounts, it will not accept and of the old accounts of neither my wife's or mine.
I was able to pull it up on one of my accounts Device Manager. When I lock it with new passcode and message,
It displays the message on the screen but wont unlock.
Tried again and noticed in Device Manager it said no new passcode was needed because previous lock PIN still existed.
Reset AGAIN... No longer finds phone attached to any google account.
EVEN BIGGER PROBLEM
Just got the phone back from repair shop where they swapped motherboards with my phone and my wife's phone.
Reason for this? Originally 64gb device had cracked screen Insurance would not replace with 64gb because it was discontinued. Cracked screen was $300 to replace, swapping motherboards only cost me $80. I haven't even swapped the IMEI numbers with AT&T, but phones did work upon getting home and resetting .
PLEASE let me know what I can do. Need this phone for work ASAP.
My dad wants to sell his mi 9
He doesn't remember the password he used when setting up the phone.
He apparently used an unknown email when setting it up, because if we ask for a reset link by email it says it isn't valid
If we try to reset by having a code texted to him, there is no code being received
This is super annoying to be able to unlock the phone but that not being enough of a security check to perform a reset
viper98 said:
My dad wants to sell his mi 9
He doesn't remember the password he used when setting up the phone.
He apparently used an unknown email when setting it up, because if we ask for a reset link by email it says it isn't valid
If we try to reset by having a code texted to him, there is no code being received
This is super annoying to be able to unlock the phone but that not being enough of a security check to perform a reset
Click to expand...
Click to collapse
On the other hand, I would think that security is good if a random user is blocked from resetting the phone. For a user to not just forget the password but also to forget what email address was used when setting up the phone it takes quite a lot of forgetting! To allow anyone to reset the phone is in my mind a bad idea.
To be able to unlock the phone you need to use the Mi-account, but to be able to perform a reset you need to log on to the Google-account used when you initially set the phone up. Unlocking and resetting are two different things, the first handled by Xiaomi and the second is handled by Google.
gerhard_wa said:
On the other hand, I would think that security is good if a random user is blocked from resetting the phone. For a user to not just forget the password but also to forget what email address was used when setting up the phone it takes quite a lot of forgetting! To allow anyone to reset the phone is in my mind a bad idea.
To be able to unlock the phone you need to use the Mi-account, but to be able to perform a reset you need to log on to the Google-account used when you initially set the phone up. Unlocking and resetting are two different things, the first handled by Xiaomi and the second is handled by Google.
Click to expand...
Click to collapse
Nope, you can't reset the phone without the Xiaomi password. He knows the google account and password.
I dug around some more and was able to discover that there is no email associated with his xiaomi ID. It just has his phone number. But since it is refusing to send a text to that number with a verification code, I don't know where to go.
viper98 said:
Nope, you can't reset the phone without the Xiaomi password. He knows the google account and password.
I dug around some more and was able to discover that there is no email associated with his xiaomi ID. It just has his phone number. But since it is refusing to send a text to that number with a verification code, I don't know where to go.
Click to expand...
Click to collapse
The kind of reset that requires access to the Mi account is when you want to restore backup from Mi Cloud.
For factory reset you don’t need the Mi account, you just need access to the Google account used when the phone was last set up.
Some months ago, I purchased a Xiaomi Redmi 8 from a local store, here, in Greece.
The device was originally given to my brother who has been using it for about a month or so. He knows nothing about tech in general and I was not with him when he set up his phone, so he created a new gmail and mi account on his own.
A few days ago, he was given another device that he is more familiar with, so he decided to switch to it and give the Redmi 8 to my other brother.
Before handing it to him, he told me to create a backup of his photos and perform a hard reset on it in order to wipe everything in the device. I did so, but when rebooting the device after the hard reset, I came across a message telling me that the device is locked and that I need to log in using my old mi account in order to unlock it.
Well, you may have already understood what the problem is. He doesn't know the password to neither his mi nor his gmail account and he didn't even add his phone number as a password reset backup so there is no way for me to unlock it using that way.
Manual verification doesn't work either, cause the accounts are considered to be new, as there are no previous passwords, emails or any kind of history associated to them.
I searched about it and found out that I had to contact xiaomi global in order to sort this issue out so that's exactly what I did (I tried contacting Xiaomi Greece first but they told me that they couldn't help and that I had to send an email to Xiaomi Global).
I sent an email to Xiaomi describing my issue in detail. In the email I also included everything that proved that I am the original owner of the device, because I understand that without proof they wouldn't be able to do anything.
So I included:
- A photo of the locked device with me holding it
- A photo of the device's box with me holding it
- A photo of the IMEI numbers written on the box and on a sticker that came with the device, which I also included as text (in written form) in the email's body
- A photo of the official receipt that I received from the store upon purchase
- The email that my brother used for the mi account he created (he managed to remember the email but not the password)
After four days of communication, switching to different case managers and with me describing my problem again and again, their final answer was that they simply can't do anything about it, because of privacy concerns.
Keep in mind that I don't want to recover my brother's old mi account, I don't care about it, he doesn't care either. What I'm asking for is to have my legally purchased device unlocked, by either completely removing the mi account that is associated with it or switching it with a mi account that he actually knows the password for.
Since then, I've contacted Xiaomi Global again and again, multiple times, and I always receive the same reply, that due to privacy issues they don't accept any unlock requests. For my own legally purchased device ffs!
I read about similar cases online, that got sorted out without even providing a receipt of the purchase and my case is somehow related to privacy issues and cannot be solved, so I'm left with a totally useless device.
Is there any other way to unlock it, I'm extremely frustrated with their behavior, so much that I think I won't be buying any Xiaomi devices anymore.
I believe there is a mi-tool that will allow one too bypass the activation screen and get into your device os here is a link that can help
https://www.androidjungles.com/download-mi-account-unlock-tool/
emmeriche said:
I believe there is a mi-tool that will allow one too bypass the activation screen and get into your device os here is a link that can help
https://www.androidjungles.com/download-mi-account-unlock-tool/
Click to expand...
Click to collapse
I came across that one on YouTube but is it legit?
It seems really sketchy, has anyone actually tried it?
Marvinlock said:
I came across that one on YouTube but is it legit?
It seems really sketchy, has anyone actually tried it?
Click to expand...
Click to collapse
I haven't had to try it but people in the mi community have recommended it , other than that I'm sure how else to by pass user login
Unless you remember the user name you can try to renew change the password by logging in on pc
- The email that my brother used for the mi account he created (he managed to remember the email but not the password)
go to https://account.xiaomi.com and retrieve your password by mail and if you connected it to your sim number get it out of your phone and insert it in another one to reserve verification SMS
Hi. I have the same issue. Bypass don't work. Could it be helpful to downgrade the device to older OS? Does anyone has experienced a positive bypass?
Related to https://www.androidjungles.com/download-mi-account-unlock-tool/
If it isn't your account go to
Xiaomi Cloud
Manage your data and devices anytime, anywhere
i.mi.com
And follow the steps, for me it worked perfectly
I have the same Problem, i purchased a Xiaomi Redmi 8 Pro (ther big one with 128GB Storage) second Hand. The Seller has removed his Google Account but not his Xiaumi Account. So he also has left his Data on the Telephone because he was very busy and asked me to remove it from the Phone.
So it's my first Xioami Device with having a Xiaomi Account and i never had anything to do with such Accounts, only the Google Account that you need on most of all Phones. So i performed a Factory Reset on the Phone and the Phone is now locked by the Xiaomi Account and unuseable. I have everything from the Seller, The Original Box, the original Bill (was originallly purchased in Czechslovakia i think) and the Papers came with the Phone.
Have someone an Idea what i can do? I live in Vienna/Austria and would be very thankful for any form of help to bring the Phone back to Life.
I contacted the Xiaomi Support, i tried some Guides in Youtube Videos with won't work with my Phone or are Fake, tried some Account Unlock Tools.... I have no Idea anymore, maybe someone here can help me out please?
Is the bootloader unlocked??
If yes you can reflash miui
gabtit7 said:
Is the bootloader unlocked??
If yes you can reflash miui
Click to expand...
Click to collapse
i bought it as a used phone and fastboot means bootloader is locked. is there a way to unlock it via fastboot mode?
To check if bootloader is unlocked, while booting up but before the boot animation, there should be an unlocked lock.
If you can't find that lock then you should go visit a support center or so
If it is unlocked tell me here and I'll help
Unforgently i think it isn't unlocked because i cannot see this unlocked lock at bootimg up. Any ideas?
Tech support
Just follow the method #1 of the guide: https://forum.xda-developers.com/t/...for-merlin-redmi-note-9-redmi-10x-4g.4233977/
(Method #2 is specific for MERLIN devices. If your device is NOT merlin, you can brick it.)
gabtit7 said:
Tech support
Click to expand...
Click to collapse
Unforgently Xiaomi Support is not very helpful. i don't know why, they build good Phones for good Prices but the Customer Support there is a Mess.
VD171 said:
Just follow the method #1 of the guide: https://forum.xda-developers.com/t/...for-merlin-redmi-note-9-redmi-10x-4g.4233977/
(Method #2 is specific for MERLIN devices. If your device is NOT merlin, you can brick it.)
Click to expand...
Click to collapse
I will try method 1 with the original begonia global firmware i downloaded, i hope it will work. Thank you very much!
Mobile-User_2021 said:
I will try method 1 with the original begonia global firmware i downloaded, i hope it will work. Thank you very much!
Click to expand...
Click to collapse
It will lock bootloader again.
If you have unlocked bootloader and want to backup it, just backup the SECCFG partition.
And then, after the "firmware upgrade" just restore the SECCFG partition.
VD171 said:
It will lock bootloader again.
If you have unlocked bootloader and want to backup it, just backup the SECCFG partition.
And then, after the "firmware upgrade" just restore the SECCFG partition.
Click to expand...
Click to collapse
The Bootloader is already seems to be locked, so its no Problem if the SP Flash Tool will lock it again. But its a good Hint, Thank you anyway.
I just want to have a working Device for Daily use because i sold my other Phone and buyed this one as a used one because a friend of mine use the same Model and is very pleased with it. It has some useful functions huawei doesn't provide.
For now i have to use the reserve Phone from a friend of mine, a LG G3 D855 with 1GB of RAM and Android 5. So i will be very happy if my Xiaomi Redmi 8 Pro working like it should work.
But for now i'm warned and can everybody strongly recommend to look that the seller of an mobile phone has removed ALL of his accounts from the phone befire you buy it.
Mobile-User_2021 said:
The Bootloader is already seems to be locked, so its no Problem if the SP Flash Tool will lock it again. But its a good Hint, Thank you anyway.
I just want to have a working Device for Daily use because i sold my other Phone and buyed this one as a used one because a friend of mine use the same Model and is very pleased with it. It has some useful functions huawei doesn't provide.
For now i have to use the reserve Phone from a friend of mine, a LG G3 D855 with 1GB of RAM and Android 5. So i will be very happy if my Xiaomi Redmi 8 Pro working like it should work.
But for now i'm warned and can everybody strongly recommend to look that the seller of an mobile phone has removed ALL of his accounts from the phone befire you buy it.
Click to expand...
Click to collapse
Unhappy, neither Xiaomi or Google asks if you want to protect your device asking for password if anybody try to wipe data.
You are right, we need to confirm if everything is clear before to buy.
Mobile-User_2021 said:
I have the same Problem, i purchased a Xiaomi Redmi 8 Pro (ther big one with 128GB Storage) second Hand. The Seller has removed his Google Account but not his Xiaumi Account. So he also has left his Data on the Telephone because he was very busy and asked me to remove it from the Phone.
So it's my first Xioami Device with having a Xiaomi Account and i never had anything to do with such Accounts, only the Google Account that you need on most of all Phones. So i performed a Factory Reset on the Phone and the Phone is now locked by the Xiaomi Account and unuseable. I have everything from the Seller, The Original Box, the original Bill (was originallly purchased in Czechslovakia i think) and the Papers came with the Phone.
Have someone an Idea what i can do? I live in Vienna/Austria and would be very thankful for any form of help to bring the Phone back to Life.
I contacted the Xiaomi Support, i tried some Guides in Youtube Videos with won't work with my Phone or are Fake, tried some Account Unlock Tools.... I have no Idea anymore, maybe someone here can help me out please?
Click to expand...
Click to collapse
Hi why is everybody hard resetting their phones the old way, in Xiaomi devices the proper way is to do it thru the settings menu or simply logout the mi account of the device (but offcourse doing it this way will ask for a pasword).
In regards to your quetions you may have to options:
1. Ask the seller to remove the phone from his mi account in https://i.mi.com/
2. Jtag the phone or going for the prior mentioned software https://www.androidjungles.com/download-mi-account-unlock-tool/
Actually if you go into recovery (stock one), it has the option to contact support thru mipcsuite. Once I had the good " the system has been destroyed" screen and they fixed it for me w/o even contacting each other
Hey Guys,
So I just broke my OnePlus 6t and got it to a repair shop.
In the meantime I didn't want to buy a phone just because mine was in for reapair for a week or two, so I asked my friend if I could borrow her old Huawei P8 lite 2017.
Til that point everything was phone, but as soon as I got home and tried to set up the phone I got prompted to enter "my" old Google-Account.
I called my friend to ask if she could pass by to login to her old account, since I can't use the phone without it, but after about 15 attempts to enter the correct email and password we both gave in.
So guys, my question is if there is a way to bypass, unlock the FRP Google-Account lock on this phone and how to do so?
I couldn't use comands such as "fastboot config erase" etc. since it always gave me a "Comand not allowed" output message and honestly I tried to do anything but nothing seems to work.
Since I have to use my phone for work, I would greatly appreciate it if someone would know any solution!
Thanks guys,
Have a great one!:good: