I've searched in every forum but i still don't find a way to disable noise cancellation on my moto g5s plus (sanders)
the microphone in apps such as Discord, Whatsapp or Instagram sounds terrible and i think it is because of noise cancellation
BRUH NEVERMIND, IT WAS JUST A BUNCH OF DIRT IN THE ****ING MICROPHONE
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I've been having microphone problems from the first day I bought this phone. When I use voice recorder, or the whatsapp recorder the quality is REALLY low, volume is REALLY low and the range of the recording is pretty low as well. I don't have problems when I'm on phonecalls, tho
Hi
When I use the loudspeaker during phone calls, the other party listens to a noise.
Let me explain better: When I use the loudspeaker, it works. I can listen to what people say to me. BUT, when the other person speaks, the sound comes through the loudspeaker and the mic in my phone captures that sound. So, whenever the other party speaks, they listen to theirselves immediately after they start speaking. that way the other party call quality is really reduced and my friends complain when I use the loudspeaker because they can't listen clearly.
Shouldn't be there some kind of noise cancellation? I mean, the mic in my phone shouldn't capture what comes out of the speaker when I make calls using loudspeaker... Does anyone experience this?
Ty
Is anybody finding the microphone on their Mix to be too quiet? When I use snapchat, skype, and phone calls, the person on other end complains that I'm barely audible. However, when I record something with the recorder app, it sounds much louder and clearer than a recording in snapchat under the same conditions. I have a feeling it's the noise cancelling microphones on top that are muffling the main microphone, but I don't have a way to test this. I've checked the mic grille for debris and already cleaned as much as I can without disassembling the phone. I don't think it's a hardware issue, because again, the issue seems to be app-dependent. I had this problem on stock MIUI 8 global, but now I'm running the latest RR build with Dragonxia, and the above scenarios still hold true. Anybody else experiencing microphone issues or has any idea how to solve this?
What case are you using? Maybe you've got one that blocks some of the mic holes? I use mine naked and haven't had a problem with microphone on miui 8. There are known mic issues on RR/Lineage ROMs.
Hello
I bought Moto G5S Plus recently and I am now facing an issue when using loudspeaker while calling. It happens during voice call or video call (What'sApp, Skype, Google Duo all the same).
Strange thing is the affected person is on the other end. Meaning, whenever I put someone on my loudspeaker, he/she will get the noise. To avoid this, I have to use headset everytime during video calling or just use earpiece speaker during voice call.
I have tested with 3 phones already, all of the phones got the same noise whenever I put my Moto G5S Plus on a loudspeaker mode.
I am certain this is because of mic orientation is wrong while switching to loudspeaker mode. It is using the bottom mic (the one that is next to speaker) instead of earpiece mic. Which is why the person on the other end will get that noise whenever he/she starts to talk when I'm putting them on my loudspeaker mode. It starts with echo and eventually becomes high pitch/squeaking noise.
I have contacted Motorola. They always gave me this "solution". Reboot your phone to safe mode and try to see if the problem persists while using loudspeaker mode. Also, clear app settings/cache. I did all those but still the same.
This is driving me crazy because it a newly bought phone and using headset everytime to do video calling is soooo not convenient.
Anyone with the same device (Moto G5S Plus) is getting the problem as mine?
Thanks
I am facing the exact same issue.. I have read in Lenovo durum that bottom facing mic is disabled during video calling and is by design, which is ridiculous. Hope they fix the problem
spydercavern said:
I am facing the exact same issue.. I have read in Lenovo durum that bottom facing mic is disabled during video calling and is by design, which is ridiculous. Hope they fix the problem
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Wow after 6 months finally somebody replied lol. So I'm not the only with this problem on my G5S Plus. Anyway, I am using OnePlus 5 now and my Moto device is just sitting in the box untouched. Shame because I really liked that device but only 1 problem hmm...
Hello I have a problem with my Phone.
I used in my phone Nokia 8 external plain earphones philips without built-in microphones.
When i use headphones other person which I made the call heard background noise.
I think phone's mic and background noise reduction mic should still be active with this connection
unfortunately it seems that the background reduction mic is not working when i connect plain headphones. and other people can't hear me propely
It's chance to fix this?