Database Develop

Say Goodbye To Using Tzones Or Blackberry Internet On Mda/dash/sda

ok guys heres a heads up.... i found this on an internal tmobile website (yes i work for tmobile)
Internet Security Patch for Data Devices
On February 22, the first phase of a security patch that prevents customers from having full internet access without the correct data features on their account was rolled to West Coast markets(California, Seattle, Denver, etc.).
Customers with an MDA, SDA, Dash, or other data devices may call indicating they could previously sync wirelessly and browse the internet without a data feature on the account.
The second phase scheduled for March 1, will complete the security patch in remaining markets.
Action Steps
· Apologize for the inconvenience.
· Explain the differences between our data features.
· Educate customers that in order to access the internet and sync e-mail wirelessly, a Total Internet Add-on must be purchased.
· Do not apply any credits for this issue.
· Do not transfer to Technical Care. Handle as a Billing inquiry
****MOD make this a sticky or whatever..

there might be some truth to this. i wasnt able to connect a little while ago but i thought it was because i flashed a new rom

where you located ??? ... it may just be an outage... i am not holding my breath on tmobile implementing those changes anytime soon even if they said they already started it.... BUT u never know... i will try to keep you guys posted on anychanges

If U are having internet problems THIS could be the reason Y

It is still working. so i think it might be regional or something else.

tonymontana83 said:
where you located ??? ... it may just be an outage... i am not holding my breath on tmobile implementing those changes anytime soon even if they said they already started it.... BUT u never know... i will try to keep you guys posted on anychanges
Click to expand...
Click to collapse
new york city

it was out for about a week but now free internet is back on already starting from east coast to west coast.
There are like 4 threads about this at howardforums.com

paypalbid said:
it was out for about a week but now free internet is back on already starting from east coast to west coast.
There are like 4 threads about this at howardforums.com
Click to expand...
Click to collapse
yeah i tested mine again today... works great

yeah mine had turned off, but now its working again, im in california

Everyone may just be having downtime. I'm paying for the Internet plan and using internet2.voicestream.com as my APN and I'm still experiencing dropped connections quite frequently.

AT&T data connection problems on Kaiser

Hi -- I've got an unlocked Kaiser 100 which works fine in other countries (SFR network in France, O2 in Ireland, etc...) and _has_ worked fine on AT&T in America until recently. Suddenly, the data connection has started randomly but chronically started going dead on me. The problem has nothing to do with connection strength: I'm in Manhattan, which generally has excellent coverage, and the connection can be at four bars on HSDPA, and I still won't be able to download _any_ data. Sometimes the four bars HSDPA icon will suddenly change to the no-connection icon for a moment and then return to four bars HSDPA again. And this happens completely unpredictably: the connection is sometimes fine for hours and hours, while at other times I won't be able to download any data for minutes at a time.
I've tried many different connection settings, some with proxy and some without, and haven't been able to fix the issue. AT&T support has been, of course, completely useless, and just stay that these problems happen with unlocked, non-AT&T branded phones.
Does anyone have any ideas? I'm using the stock ROM that came with the phone (and which worked great with AT&T until recently) and I've tried doing two soft-resets, neither of which have fixed the issue.
Thanks!
Alan
p.s. Does anyone understand why a "search this forum" search for ATT or AT&T turns up _nothing_? There are many posts that mention AT&T, obviously, but I can't find any of them doing a search. I wonder if someone has posted on this issue before, but I have no way to find out.

You didn't disable anything with an adv config tool by chance?
You are sure you covered "disable proxy"?
Settings:
Name: MediaNet
Proxy settings: None and "This network connects to the internet" marked
Access point: wap.cingular
Username/password/domain: LEAVE BLANK (don't ask why just leave BLANK)
Adv settings: User server assigned IP address
IP header compression
Servers: All empty
I had a similar issue a few weeks ago and AFTER removing username and pw all worked out well.

Thanks for the response -- yes, those are exactly what my settings have been too. They seem to be working fine right now, but I'm sure I'll have connection issues again later today or tomorrow.
Thanks!
Alan

Thank you for that. Telling me to delete my UN & password in media net settings. For some reason, that has saved me from wanting to destroy my mother ****ing phone.
With the UN and Password in there, my phone (when in use as modem for laptop) would ONLY allow me to run google searches, and visit the paypal website. Note, I couldn't actually click on any google result, as it would then resort to error 404
Thank you again, for lending me the tip that makes my phone work like it ****ing should have out of the goddamn box

I'm having data trouble as well. Everything worked fine as of last night. However, this morning I found that I could only connect to the Internet with Internet Explorer. Other browsers, Opera Mini, Opera 8.65, all hang. SiriusWM5, SelectRadio, Resco Radio, youtubeplay and other Web-enabled programs can no longer connect. However, QuickGPS still works as does RSS Hub.
I've tried to tinker with the connection settings, including using the advice in this thread Nothing works. I ran connection setup to just restore the original settings. Nothing. I can only connect with IE...I'm posting this message with it. Any ideas on what the problem might be that would allow some apps to work and not others?
UPDATE: Opera 9 and Netfront 3.3 actually do work. Live Search works also.

Is Pocket Outlook working? I just called AT&T because mine stopped working today.

It looks like this is a widespread problem. Mine is doing the same thing. At least we know it is the service and not the phone.
Hust saw this post on another website..
"Just got off the phone with an AT&T Rep. The hurricane knocked something out and the data access is supposedly down in half the U.S. ETA was this afternoon per the rep"

good to know. but why would some programs work and others not? don't they all use the same port/server/whatever to access the Web?
this is still weird. but let's hope it's fixed ASAP.

seems they've fixed the problem.

why would some programs work and others not
Click to expand...
Click to collapse
Cannot explain how a network works in three words but services to support whatever network (DNS, routers, proxy's, NAT servers) are spread all over the US so if a major hub or datacenter has a problem, things go south, at least partially.

diar said:
seems they've fixed the problem.
Click to expand...
Click to collapse
Yeah, looks like things are working now.

I've run into a similar issue except that my phone works OK in the US but not in Germany.
I have an AT&T Tilt with the latest official AT&T Windows 6.1 ROM. It works great here in the US. However, when I am in Germany, the data connection seems to drop and the only way I found to get it back is to do a soft reset. It then comes back for a while, but drops again after some time (maybe tens of minutes - there's an X next to the data connection symbol). After the soft reset I am able to connect to download say the weather in the built-in HTC Home. However, after several minutes the connection drops again and checking the weather results in the phone trying to establish a data connection followed by a message that the answering modem has dropped the call.
Anyone know what the problem might be? The issue seems aggravated while connected to Vodafone, less so when connected to O2. After returning to the US everything works as expected again. I haven't done any tweaks to change the data connections of the phone. KaiserTweak sees everything related to GPRS and data set to default. Some people have suggested getting a new radio ROM, but I'm not sure which one would work well in the US, Europe, Japan and Korea.

Try checking AT&T support tutorials at https://www.wireless.att.com/suppor...0&tutorialsCategory=Browser&tutorialId=668770

I have a CAB in the office for intl. data setup. Helped me in Europe all the time, will post tomorrow.

HBEAR said:
Try checking AT&T support tutorials at https://www.wireless.att.com/suppor...0&tutorialsCategory=Browser&tutorialId=668770
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Click to collapse
I will try selecting the carrier when I am in Europe next week. However, I'd prefer something that just works in case a particular carrier is not available. I am hoping the radio will work OK in Korea and Japan too.
tyguy: Do you know what the cab changes? Does it change the radio ROM code or does it modify some other settings? I'm curious as to what is causing the problem. Also, is this a one time operation or do you have to keep changing settings when you go between continents?

tyguy said:
I have a CAB in the office for intl. data setup. Helped me in Europe all the time, will post tomorrow.
Click to expand...
Click to collapse
Would you have it available now? I'm interested in trying it out. Do you have any details on what it actually does?

@emuyshondt
You're not forgotten. I do not know what it does but it worked for me in Europe.
I deleted it from my email since a buddy of mine sent it while I was in Europe and didn't store it.
Let me poke around - I'll come back to you.

Here it is.
Details http://www.taniwha.org.uk/gprs.html
CAB attached

Thanks! I'll try it out this coming weekend.

Lemme know.

HSDPA connection

I'm going to start by saying I'm an ATT customer using an ATT Tilt. I updated to Ansars ROM about a month/month and a half ago I think and I had issues with my connection. I've seen switched to the PDACorner ROM and the issues I've had are not resolved.
I cannot maintain a good HSDPA connection. Very rarely I will get a good HSDPA connection which I can use data and voice just fine, but most of the time, when I get an H connection and I try to use either data or voice, it will try to connect or will be attempting to start dialing. After about 15 seconds it gives up and the connection is completely cut. As in the phone says no service. Eventually it will reconnect and the issue repeats. As to whether or not it works, it's completely random as far as I know. The only way I have a reliable connection is to force it to stay on GSM, which I'm not too keen on. If anyone has any solutions or needs additional information to provide help, it would be much appreciated.

Try a different Radio ROM, see if that helps.
Try one of the newer (emo) ones.

Well, I tried all of the kaiser ROMs listed on the front page and niether of them resolved the issue, so I tried reverting back to the latest HTC rom with the built in radio. I've been using this phone for the past few days and I think the issue is tower specific. There are times I'm at home and I get 4 or 5 bars of H and it's fine. But when it is failing, the # of bars are always at 2 bars. And this suddenly changes even though the phone may not have moved at all.
But when I'm out at work, I leave my phone in the car and it seems fine when I'm there. Then as I approach, it eventually craps out again. Furthermore, when I reset the phone at home, I usually have about time to make one call, but then if I end that call and try to start another, it then fails. Could this stil be a radio issue, ROM issue, or an issue with AT&T?

Same problem as mine
johN_is_war said:
I'm going to start by saying I'm an ATT customer using an ATT Tilt. I updated to Ansars ROM about a month/month and a half ago I think and I had issues with my connection. I've seen switched to the PDACorner ROM and the issues I've had are not resolved.
I cannot maintain a good HSDPA connection. Very rarely I will get a good HSDPA connection which I can use data and voice just fine, but most of the time, when I get an H connection and I try to use either data or voice, it will try to connect or will be attempting to start dialing. After about 15 seconds it gives up and the connection is completely cut. As in the phone says no service. Eventually it will reconnect and the issue repeats. As to whether or not it works, it's completely random as far as I know. The only way I have a reliable connection is to force it to stay on GSM, which I'm not too keen on. If anyone has any solutions or needs additional information to provide help, it would be much appreciated.
Click to expand...
Click to collapse
This is exactly the same problem I posted here ( http://forum.xda-developers.com/showthread.php?t=393182&page=80 ) but nobody could help me. I strongly believe that is a problem of hardware calibration in your phone and mine, because I have not seen any other case as this in this forum. I remember that in cell phones, years ago, thinks like this happened and only a hardware radio calibration/repair could fixed them. I will post any solution (including a possible call to HTC technical support).

No 3G connection
After further research I found that the Kaiser has two antennae, one for GSM an one for UMTS. If this one is damaged the phone only will work on GSM band. This could explain that the phone, when in Auto Mode, loss the signal but works OK on GSM. I also found a web page devoted to hardware problems where you can find the service manuals of most of the HTC phones including TyTN II: www.mikechannon.net . Nevertheless, be aware that by working in the hardware you may void the warranty, if it is already valid.

I'm not entirely sure if it's my UMTS. I only really notice it when home (and one trip down to DC a while ago now that I think about it). But I know I have had it functioning completely normally before. Though I admit it has had a few hits here and there. But please let me know your results, I'm definitely interested.

Maybe its ATT
I have had similar problems, first when using an Opal build of HyperDragon and then when using the official ATT 6.1 ROM. It got so bad I even had ATT send mne a new handset. Then I found out that ATT was having "issues" with the tower nearest my house. Now the problem has just as mysteriously goe away, and I have done nothing to my hand set to correct the issue.
I have since gone to a very late (and nice!) build of HD-III and it till works great. This leaves me to suspect that our wonderful carrier is the culprit.

I used the PDACorner build and had no issues, but it's even better on the HyperDragon III Raphael build. I can keep an active HSDPA connection all day.

So I ran a test. Last night I kicked up IM+ on my phone with an AIM connection and it connected and stayed connected for somewhere in the realm of 3 minutes... tops. So today I checked my phone before I got out of the car and kicked up IM+ again. Connected right away and I left it open while at work. Well, 9 and a half hours later when I go back to the car, I check the phone and it's still connected. No issues. This makes me thinks this is an ATT tower specific issue.
Addendum: just tried with HSDPA disabled, so just 3g and the same problem

Looks like this may be a SIM issue. I swapped SIMS with my gf and her phone (samsung A727) with my SIM got 3g fine. Her sim in my phone was fine, even HSDPA. Though I should admin, I didn't test a 3g connection that long since she doesn't have a data plan. But even when I swapped my sim back and started IM+ again it couldn't even connection at all. You may want to look into this too.

HTC-USA solved my problem of not connection to 3G network
I owned this information to this forum:
After many workarounds and trials/errors, I called to HTC-US explaining my problem with my TyTN II.
They worked in following way:
1. I sent them, to my cost, the phone (they asked to send only the phone without battery, back cover and SIM)
2. They took in deposit the information of my credit card just in case they needed to use it for a payment if the repair is out of the warranty. If this were the case they would inform me the amount and I had to decide to make the repair and pay the charge or not to make it.
They told me that they had to change the phone main board: I believe that everyone who has a similar problem like mine (bad or not connection to the 3G network and sluggish touch screen) should contact HTC-US to Customer Care Department, 1-888-617-1113, M-F 9AM - 6PM EST.
In my case the phone was in warranty (although I flashed the Hard SPL in the phone, but the hardware was untouched). Therefore, I had to pay…zero. And they returned my phone in just 4 business days.
My phone is working very good, always connected showing an H indicating the use of a HSDPA network.
The cost of the solution was $ 20 by the FedEx service to send them the phone. Good deal.

You see... This is why I love XDA-dev... There's all manner of interesting stuff on here...
I've been having similar strange issues with data (particularly HSDPA) on my Kaiser lately...
It's doubly-intersting there are separate antennae for GSM and UMTS. That would fit my situation perfectly...
My Kaiser had worked perfectly (albeit slowly) from day one for between six and nine months into ownership. Recently I noticed ActiveSync wasn't hitting my exchange server. Initially I thought it was just a network 'glitch' and that a Soft Reset and/or a few more miles into my drive would get things playing-ball again. Unfortunately neither worked.
The problem seemed to be that the handset would acknowledge the availability of HSDPA, try to connect, fail, the signal would then drop off completely. Next the phone found signal again, found GPRS, then HSDPA and would repeat the process. It didn't seem to even attempt to use a GPRS connection instead. I tried to connect in various locations thinking that there was something odd happening with my local cell site. Results were much the same.
The following day I was still having the same problem, and after ActiveSync picking up email once (in an area where the phone could ONLY find GPRS) but not again for some time, I called T-Mobile UK's customer support folks thinking that there might be an issue with their data backbone.
The first two people I spoke to were drones - they took the post codes I was in when having problems, punched it into their rather pessimistic coverage database (funny how the sales department one is quite optimistic) and explained that I shouldn't expect HSDPA in these locations. COMPLETELY sidestepping the points that a) I OFTEN spent time in these locations with the Kaiser tethered to my laptop enjoying decent HSDPA, and b) the handset was pretty convinced it was available, but wouldn't connect - nor was it failing to find HSDPA and 'falling back' to GPRS.
The second of the drones was slightly better in so much as she suggested I switch network to GSM (from Auto) in the phone settings. ActiveSync was then able to connect; I was quite impressed with a bit of progress being made, but that was quickly replaced with disappointment as she then continued to say that I should always switch it manually in areas where HSDPA wasn't available/working. I protested somewhat that this was a new thing, as the phone had previously always connected via the best available medium; this fell on deaf ears and the call came to an end not really any closer to a solution.
It was on the third call to T-Mobile that I happened to get through to a chap who is possibly the best customer-facing tech guy they've got. He instantly identified that I'm a geek and was happy to talk to me in those terms.
(I'm not sure whether I should post his name here or not, if he makes too many customers happy I'm sure he'll be promoted away from his position where he's potentially a great help to us!)
Again he took the post codes I'd been in when experiencing problems, but instead of palming me off with the signal coverage nonsense, listened to my description of what was safe to describe as 'normal' service in these locations, and how the current situation differed. He then started to examine the historical HSDPA Retainability figures for each mast relevant to the post codes I'd given him.
He explained that T-Mobile aim at a minimum of 98% HSDPA Retainability from their masts, if the figures for a given day drop below that level they expect connectivity issues and will normally send a field tech to investigate/repair. Most of the masts in my area had been performing in the low to mid 80s over the past few days. It started to sound like the problem was becoming apparent...
So, I was politely asked to try to log some details (signal strength, location (post code), time (as close to exact minute as possible), and any unusual behaviour) on five occassions, at least an hour apart over a 24 hour period so that he could escalate the issue with the back office team. I agreed to do this (and he was quite surprised at that - but the way I see it I might as well try to help fix the thing as much as possible, being obstructive and giving it the 'No! I pay you for it to work!" rant wouldn't help anyone).
Anyway, I started to make quite a detailed log of issues I was having; but in doing this I dug out one of my old Hermes and each time the Kaiser failed, the Hermes succeeded. Obviously it doesn't take herr Einstein to figure out this was now looking like a handset fault. I tried a Hard Reset on the Kaiser (just in case - I hadn't installed anything for months anyway), but that failed, so it's looking pretty concrete its a hardware issue.
I guess something's happened to the UMTS antenna in the handset, we'll find out in due course as it's about to go in for repair...
Regards,
Rob.

Do not doubt: Call HTC and send them your phone
FactionOne said:
You see... This is why I love XDA-dev... There's all manner of interesting stuff on here...
I've been having similar strange issues with data (particularly HSDPA) on my Kaiser lately...
It's doubly-intersting there are separate antennae for GSM and UMTS. That would fit my situation perfectly...
My Kaiser had worked perfectly (albeit slowly) from day one for between six and nine months into ownership. Recently I noticed ActiveSync wasn't hitting my exchange server. Initially I thought it was just a network 'glitch' and that a Soft Reset and/or a few more miles into my drive would get things playing-ball again. Unfortunately neither worked.
The problem seemed to be that the handset would acknowledge the availability of HSDPA, try to connect, fail, the signal would then drop off completely. Next the phone found signal again, found GPRS, then HSDPA and would repeat the process. It didn't seem to even attempt to use a GPRS connection instead. I tried to connect in various locations thinking that there was something odd happening with my local cell site. Results were much the same.
The following day I was still having the same problem, and after ActiveSync picking up email once (in an area where the phone could ONLY find GPRS) but not again for some time, I called T-Mobile UK's customer support folks thinking that there might be an issue with their data backbone.
The first two people I spoke to were drones - they took the post codes I was in when having problems, punched it into their rather pessimistic coverage database (funny how the sales department one is quite optimistic) and explained that I shouldn't expect HSDPA in these locations. COMPLETELY sidestepping the points that a) I OFTEN spent time in these locations with the Kaiser tethered to my laptop enjoying decent HSDPA, and b) the handset was pretty convinced it was available, but wouldn't connect - nor was it failing to find HSDPA and 'falling back' to GPRS.
The second of the drones was slightly better in so much as she suggested I switch network to GSM (from Auto) in the phone settings. ActiveSync was then able to connect; I was quite impressed with a bit of progress being made, but that was quickly replaced with disappointment as she then continued to say that I should always switch it manually in areas where HSDPA wasn't available/working. I protested somewhat that this was a new thing, as the phone had previously always connected via the best available medium; this fell on deaf ears and the call came to an end not really any closer to a solution.
It was on the third call to T-Mobile that I happened to get through to a chap who is possibly the best customer-facing tech guy they've got. He instantly identified that I'm a geek and was happy to talk to me in those terms.
(I'm not sure whether I should post his name here or not, if he makes too many customers happy I'm sure he'll be promoted away from his position where he's potentially a great help to us!)
Again he took the post codes I'd been in when experiencing problems, but instead of palming me off with the signal coverage nonsense, listened to my description of what was safe to describe as 'normal' service in these locations, and how the current situation differed. He then started to examine the historical HSDPA Retainability figures for each mast relevant to the post codes I'd given him.
He explained that T-Mobile aim at a minimum of 98% HSDPA Retainability from their masts, if the figures for a given day drop below that level they expect connectivity issues and will normally send a field tech to investigate/repair. Most of the masts in my area had been performing in the low to mid 80s over the past few days. It started to sound like the problem was becoming apparent...
So, I was politely asked to try to log some details (signal strength, location (post code), time (as close to exact minute as possible), and any unusual behaviour) on five occassions, at least an hour apart over a 24 hour period so that he could escalate the issue with the back office team. I agreed to do this (and he was quite surprised at that - but the way I see it I might as well try to help fix the thing as much as possible, being obstructive and giving it the 'No! I pay you for it to work!" rant wouldn't help anyone).
Anyway, I started to make quite a detailed log of issues I was having; but in doing this I dug out one of my old Hermes and each time the Kaiser failed, the Hermes succeeded. Obviously it doesn't take herr Einstein to figure out this was now looking like a handset fault. I tried a Hard Reset on the Kaiser (just in case - I hadn't installed anything for months anyway), but that failed, so it's looking pretty concrete its a hardware issue.
I guess something's happened to the UMTS antenna in the handset, we'll find out in due course as it's about to go in for repair...
Regards,
Rob.
Click to expand...
Click to collapse
Believe me. It is the only way to fix the problem. Your problem is exactly as my problem was. After sending my phone to HTC I have a normal working UMTS PDA.

I started having this problem back in November. I found that by enabling the band tab, and switching from Auto to GSM the everything worked fine, but at edge speeds. I called into AT&T customer service, and we tried swapping sims between phones etc. - it wasn't the SIM. I was told that AT&T did some Network upgrades in my area, and the Rep suggested that I switch to WME 6.1. I thought I'd try swapping radios first, so read a great deal in the AllTheWay's Ultimate Radio thread. Well, I never did change my radio, I found the problem went away after I upgraded the HardSPL in my TILT. I was on OliPof's SPL-1.0, and moved up to JockyW's 3.29 found here:
http://forum.xda-developers.com/showthread.php?t=396922.

johN_is_war said:
I'm going to start by saying I'm an ATT customer using an ATT Tilt. I updated to Ansars ROM about a month/month and a half ago I think and I had issues with my connection. I've seen switched to the PDACorner ROM and the issues I've had are not resolved.
I cannot maintain a good HSDPA connection. Very rarely I will get a good HSDPA connection which I can use data and voice just fine, but most of the time, when I get an H connection and I try to use either data or voice, it will try to connect or will be attempting to start dialing. After about 15 seconds it gives up and the connection is completely cut. As in the phone says no service. Eventually it will reconnect and the issue repeats. As to whether or not it works, it's completely random as far as I know. The only way I have a reliable connection is to force it to stay on GSM, which I'm not too keen on. If anyone has any solutions or needs additional information to provide help, it would be much appreciated.
Click to expand...
Click to collapse
I seem to be having a similar problem w/ my tilt as well since around the 28th of Jan. My phone will show 3-4 bars of signal on HSDPA but sometimes will not connect to the internet, also it will not receive incoming calls even tho it is showing that it has signal. Have tried setting the tilt to only use 3g, get the same results, it will show it has signal but wont be connected to the network (no incoming calls, if I try to make a outgoing it will fail).
Soft resets will get the phone working again sometimes, it seems to be somewhat random far as I can tell because I tried the phone a few days ago and it was showing 3 bars of signal +/- 1 as I was moving around the house but was not receiving calls yet again, then all of a sudden must have got connected (showed new voice mail messages and downloaded new emails)
Anyone else have any ideas? I love the tilt but its worthless to me if its not reliable, I may try flashing a diffrent rom and radio to it and hope that fixes it...
Currently
Radio 1.65.16.25
Rom is 3.5 dutty's and JockyW's 3.29 HARDSpl
Edit: Oh btw I am in the central MD area as well so it does make me wonder if it is ATT related problem and not the phone

Just a follow up - my updating HardSPL versions did not permanently fix the problem. Not sure, but it may have come back after I re-enabled HSDPA using Kaiser Tweak, although I had also changed the disconnect after settings in the Data section too. I'll continue to play and post back if I find something solid. Unfortunately, my phone is out of warranty, so getting a new handset isn't an option. One thing I do know, prior to local tower 'upgrades' by at&t, my 3G and H data connections worked great, and I never had the occasional issue I have now of not being able to call out with out a soft reset, or turning the phone off and on.

johN_is_war said:
Looks like this may be a SIM issue. I swapped SIMS with my gf and her phone (samsung A727) with my SIM got 3g fine. Her sim in my phone was fine, even HSDPA. Though I should admin, I didn't test a 3g connection that long since she doesn't have a data plan. But even when I swapped my sim back and started IM+ again it couldn't even connection at all. You may want to look into this too.
Click to expand...
Click to collapse
i used to have connection issues until i removed hidden proxies

My Tilt started acting up on 3G last night here, but I'm still not sure if it's just a simple network issue or a problem with my phone, as it's not that different from when the iPhone first hit and 3G got swamped.
I was using 3G fine last night, no problems. Running TrackMe, and messing with Google Maps a bit. Then everything stalled, had to kill Google Maps, noticed TrackMe couldn't upload. So I toggled the radio as that usually fixes this sort of thing, it gets a 3G signal, but when I connect to the network it can't connect to anything. I can make phone calls, haven't checked receiving them yet, signal strengths all look fine, it just won't do any data. If I turn off 3G, it connects and transfers data just fine.
If this doesn't go away today, I'm going to get more worried. I can use it on Edge I suppose, but damn it's slow.

khaytsus said:
My Tilt started acting up on 3G last night here, but I'm still not sure if it's just a simple network issue or a problem with my phone, as it's not that different from when the iPhone first hit and 3G got swamped.
I was using 3G fine last night, no problems. Running TrackMe, and messing with Google Maps a bit. Then everything stalled, had to kill Google Maps, noticed TrackMe couldn't upload. So I toggled the radio as that usually fixes this sort of thing, it gets a 3G signal, but when I connect to the network it can't connect to anything. I can make phone calls, haven't checked receiving them yet, signal strengths all look fine, it just won't do any data. If I turn off 3G, it connects and transfers data just fine.
If this doesn't go away today, I'm going to get more worried. I can use it on Edge I suppose, but damn it's slow.
Click to expand...
Click to collapse
Glad I posted, as soon as I got to work and tried 3G again it was fine ;-)

redbandana said:
i used to have connection issues until i removed hidden proxies
Click to expand...
Click to collapse
Well, I tried a hard reset, removed the hidden proxies still will not work on 3G HSDPA. Next step is trying a different radio/rom but I do not see how that would "fix" this thing but, I am running out of ideas of what to try and really would like the HSDPA usable for tethering to my new netbook...
~Wolf
At&t Tilt
Radio 1.65.16.25
Dutty's WM6.1 Official UC 5.2.19199 RTM
JockyW's 3.29 HARDSpl

[Q] LG Revolution Internet Cuts Out

Hello All,
I have been in battle with Verizon ever since I first got the service with my Thunderbolt. The internet would run for about 15 minutes and then drop connection even though everything said it had an internet connection. Verizon has had me change out the SIM card, reboot the phone, reset to factory, made sure that always on data was enabled. I have used multiple different tethering applications such as PDANet and EasyTether along with rooting my phone and installing wifi apps. (they don't know about the root). I have been through 4 thunderbolts, all had the same problem. Internet would run for about 15 minutes or less and then stop working. Verizon checked out the network and said everything was fine. I now have a LG Revolution and am having the same problems again. So I know its not a phone issue. I read on here that turning off voice privacy can possibly fix this problem. So I did. I pinged google and at 13 minutes into it started to fail. It would time out or if it did successfully ping the time it took was above 3000 ms. I have a 3G connection of -82dBm (4G currently turned off for trouble shooting purposes) and a 1x connection of -90dBm. Does anyone have any other suggestions? Verizon help is useless so im going to you guys who are much more knowledgeable than they are. I have also tried this on several different PCs. I have to reboot my phone to get the internet working properly again.
Sorry about the long post but its all information you guys need to know.
Thanks,
locohammerhead

Phone calls are like this on my phone. Its a call dropping fool. But, the signal doesn't cause it, it doesn't change. I think its the software myself. I've run log cat, and all i see is a message that says there was a signal change. I dobt know if its an instantaneous thing that i cant see happen, or if its a crock of shinto.
Sent from my VS910 4G using XDA Premium App

but my problem isnt with calls being dropped. Its with my internet connection.

Right, but its still over the 3G network. People are having texting issues as well. I think its LG's radio software, is what im saying.
Sent from my VS910 4G using XDA Premium App

i dont think it has to do with software because I had the same problem on four different thunderbolts. I also rooted it and tried multiple different roms and radios. So unless LG and HTC all use the same radios odds are thats not the problem.

Well, my Xoom runs fine on 3G,and it doesn't have a 4G radio yet. So I doubt it's Verizon.
Sent from my VS910 4G using XDA Premium App

I was thinking maybe there is something wrong with my account or sim card? The girl that set everything up originally was a complete and utter moron that did not know what what was doing.

temporary problems.
Earlier on when I got my phone I had intermittent connectivity issues, but toggling airplane mode on and off or a reboot usually fixed it...and for longer than 15 min, more like days. I'm in a 4G area now, but for about a month and a half only had 3G. Occasionally I still loose connectivity but both methods I just spoke of will fix it for the long term.
It seems very odd that it's not a widespread problem. It’s just so weird. I can stream several Netflix movies back to back without any breaks, even on 3G.
STOCK LG Revolution

Same Here
I run into this same problem while tethering whether on LTE or 3g. It runs great for a while, hours even, then all the sudden it will quit for anywhere from a minute to an hour or more. Sometimes a reboot will fix it. Interesting thing is I ran into the same problem with my old motorola droid. Make me lean towards this being an issue on verizon's end.

Does this occur when you are connected to wifi or only on 3G/1x? Have you tried testing in different locations with varying signal strengths?
Do you have the problem without root?
I'm wondering if this is an issue with your local network, meaning Verizon's network in your area. Since it happened on two different models and several phones, it would seem to indicate that it is an environment issue rather than a radio or other hardware problem.

I have a similar issue, but with text messages. I can send 3-5 text messages before it just chokes up. Then I have to reboot, or turn airplane mode on/off. Then I can send 3-5 text messages before it chokes again. I've done everything I can think of to isolate the problem, to no avail.
If anyone has a solution to his, please let me know. It's almost worse than not being able to make phone calls.
I also experience the Internet issue, but less frequently. It;s not my ROM, because I've used three different ROMs (including stock) and it was a problem on all of them. I saw on some other forum that it may be an issue generated by switching from a 3G phone to a 4G phone. If the VZW rep who setup your phone didn't do everything right, there's a "behind the scenes" setting that sometimes fails to get changed. The suggestion was to dial *611, describe the problem, and they should be able to fix it (though it may take 2-3 days).
I plan on trying this tomorrow, will let you know if I experience any changes. If anyone else has done this or wants to try it, post your results, and lets see if we can get this figured out.

speedtrap63 said:
Does this occur when you are connected to wifi or only on 3G/1x? Have you tried testing in different locations with varying signal strengths?
Click to expand...
Click to collapse
Does not occur with wifi. Happens both at my house which has weak signal and also at my work about 20 miles away. At my work, the tower is practically in the parking lot.
Do you have the problem without root?
Click to expand...
Click to collapse
Yes
I'm wondering if this is an issue with your local network, meaning Verizon's network in your area. Since it happened on two different models and several phones, it would seem to indicate that it is an environment issue rather than a radio or other hardware problem.
Click to expand...
Click to collapse
Those are my thoughts as well.

impherring13 said:
Does not occur with wifi. Happens both at my house which has weak signal and also at my work about 20 miles away. At my work, the tower is practically in the parking lot.
Yes
Those are my thoughts as well.
Click to expand...
Click to collapse
This is almost certainly a VZW problem, whether they will acknowledge it or not is an open question. The only other things I can think of is a bad SIM card or incorrect programming of the SIM. The OP stated that Verizon swapped his out, so that leaves only the programming or the network.
Wish I had a better answer for you, bro.

My internet connection just started messing up with me today too. The internet will work fine with 4g and wifi but i get no internet connection with 3g only...

I have the exact same problem as the OP.
Really pisses me off. Want to throw vzw out the window and go back to a feature phone sometimes.
Vzw customer support is less than helpful. One will say your phones the problem, but why did I have the exact issue with my Incredible. Another will say its because I live in a fringe market area and we aren't really an important part of the network. WTF?
All I know is when I lived in Cincinnati everything worked fine. Moved up north and about 6 to 8 months later my service slowly starts sucking more and more to the point where I don't even bother looking up info on my Revo anymore.

I got my replacement LG Rev exactly one week ago to today. This one is all sorts of connection/rebooting issues.
Also unfortunately the update was already on my phone when I got, so no root for me
WiFI wont stay connected even if i'm 3ft from my router.
Phone will lose ALL signal and drop in to extend, and I'm only 1 mile from a strong 3g/4g tower.
Whenever i would pop it to airplane mode then back on, it would reboot.
I have 4 days before its been 1 month with this phone. I'm close to sending it back and getting the HTC TB or Droid 3.

In a test of patients I reset my phone to factory default, removed CWM and it updated to v6. I have to say the network connection was the most stable I have ever had it be but in turn the phone was not as smooth. Changing between screens had lag and was not as smooth as the original rom that shipped on the phone.
I have since down graded and re-rooted. The signal is not as stable either.

I was having same issue, especially with certain sites, including my own website for my business.
So far, what has fixed the issue, at least through Linux Network Settings, is setting the MTU to 1300. No other number has worked so great to date, but that seem to load everything and keep everything fast and quick with little issues.
-Cybie
EDIT: Upon further reading, I'm wondering if my reply was not quite on track. Is this problem on the phone itself, or via hotspot/tethering? It seems to be on the phone, so my reply might be way of course.

Invalid teleservice ID error when trying to send SMS or MMS

I recently bought a Verizon Note 9 (first Samsung phone) so I'm not well versed on things. I have noticed from time to time when I am not receiving carrier signal (still connected to wifi) my texts will start failing with the error "Invalid teleservice id".
After some digging I noticed that my phone number in "About Phone" was incorrectly set to an invalid number 1-265-000-000.
I have cleared all caches and reset all settings I can think of. This problems occurs on all SMS applications. So far I have tried: Google Messages; Samsung Messages; Verizon Messages+.
Where does the "About Phone" page get populated from?
My hunch is the internal number of the phone is getting set by some screwy logic and that is throwing off everything that relies on it.

Invalid teleservide id soulution found
I need people to test this solution to make sure it works across all devices as the error seems to affect all android devices under certain conditions. If you would like to read how I came to this solution to help me check my work or you are just interested please keep reading, If you just want the solution feel free to skip to the bottom paragraph beginning with SOLUTION. If you try this solution, which I actually believe to be a solution and not a hotfix, please respond with 3 pieces of information: 1) Did it work. 2) What Android device you use and the version of Android you are using and 3) Your ISP (Internet Service Provider).
This data is very important.
STORY:
So, last month I switched to Android for a couple of reasons after having used iPhones since the iPhone 5. The two most important things to me were being able to stream music using the LDAC Bluetooth codec and having a crack at Samsung Dex to see if I could avoid buying a laptop next year. I was immediately happy with these features that had been the impetus for switching, but then something unexpected happened: the thing that I have always taken for granted, i.e. my phone sending/receiving calls and texts, was incredibly unreliable on this phone (Galaxy S20 Ultra). After doing some googling and finding the official forums (there seem to be 2 devoted to this issue and I will post this both places) I found the incredibly disheartening ‘hotfix’ of disabling WiFi calling to be completely unnaceptable. Not only because I don’t actually get cell service in my apartment but because a $1400 flagship smartphone should certianly not have less functionality in any area that an iPod Touch circa a decade ago.
Normally I would just take my faulty device down to a Verizon store because although I am in IT I specialize in computers more than phones, however since we have been in isolation this began an approximately 20 hour saga via the phone over the span of May 25th to June 19th. After trying everything I could glean might work from google, and following every step that Verizon tech support asked me to try and actually convincing them to update the carrier settings on my account I was finally given the OK to get a replacement device. It is important to note at this point that I had only been searching this error for my model phone and mistakenly had the idea that it was an incredibly rare issue that was a problem with a select few devices.
So, you can imagine my complete and udder shock after getting the replacement phone, setting it up, and getting the Invalid Teleservice ID Error 4 on the second text message I tried to send on the device. It took me about an hour to really get my wits together because at this point I was trying to come to terms with the very possible reality that I was not going to be able to use my phone at home reliably because I don’t have good reception over WiFi. When my faculties returned, I resolved to read every post I could find on this issue.
What I found is that this problem has been around since certain people started installing Android 8 on their phones and that they have been trying to get Verizon to offer an actual solution since 2017. So here we are 3.5 years later and almost 4 generations of Android later and “the best network” has so far failed to offer any sort of real solution to this problem. However, from getting the error on my new phone and seeing that the error was effecting essentially every model device Verizon sells (that runs Android) gave me a key piece of data: the problem has nothing to do with the device.
After getting deeper and deeper into some forums I noticed that one person reported that this problem only occurs for them when they use an Xfinity WiFi hotspot. That was my lightbulb moment. I am also an Xfinity customer. I then started searching the problem from that perspective and found that most of the people reporting the error and mentioning their ISP were either Xfinity or Spectrum customers, and now I was starting to feel like I might be onto something.
In terms of IT, networking is my weakest area. Nevertheless I dove into some forums that have tried to approach this problem from a networking perspective and although a lot of it was over my head I started to suspect there was something about the firewall on Xfinity and Spectrum routers that is causing the problem. After 72 hours of exhaustive testing ( not only is 24 hours approximately my previous record for not having the error, but I used that time to send out as much information via text messaging as possible to try to cause the error) I am ready to posit a hypothesis as to what is actually causing the problem and post the solution that is currently working for me.
As I have noticed that the problem is most likely to crop up for me when I am using Dex and a physical keyboard and have tried to send many texts in quick succession, the idea came to me that somehow trying to send a large volume of data exacerbates a problem that Xfinity and Spectrum routers have reliably delivering packets in the right order and format over the internet to the Verizon network. So, this is what I decided to try, and it has now worked for approximately 84 hours straight and has performed flawlessly under stress testing (Spamming 500 word texts and hi res photos to multiple people in quick succession using copy/paste).
SOLUTION:
I’m sure many of you who play video games have used a function on your routers to get around NAT issues called the DMZ. The DMZ allows you to put a device using a specific IP address on your personal network outside of the firewall and connect it directly to the internet. For a device that exists on this network wirelessly there is a simple step you must take first. You must assign your device a static IP. If you go into your router settings you will likely find that all devices on your network are assigned IP addresses via a system called DHCP. This essentially means your device will probably have a new IP every time you leave the house and return, so we need to make it the same every time so that the DMZ will function the way we want it to. Every router is going to have a slightly different settings menu, but you should be able to find a tab that lists the CONNECTED DEVICES on your network. What you need to do is change your phone from being a DHCP connected device and assign it a STATIC IP address. Finding the option to do this may be harder than actually doing it, all you need to do when you find the option is change the connection type from DHCP to Static and pick and IP address that will work for you. My network uses 10.0.0.XX for the devices on my home network so I assigned my phone to 10.0.0.99. Then I placed the 10.0.0.99 in the DMZ. In my router menu, the DMZ is under ADVANCED SETTINGS and when you select the DMZ tab, simply enter the IP address you chose for your phone.
To recap:
1) Set your phone to a static IP
2) Put that IP in the DMZ
That’s it. A valid criticism of this solution is that your phone is less secure, however I would respond that the likelihood of your phone being hacked is much smaller that that of a PC and if this slightly loosened security really bothers you, just use a VPN. A VPN will keep you safe in a Starbucks on their free public WiFi and it can protect you here (I actually had a VPN when I got my device and originally I thought it was the cause of the Invalid Teleservice error). CAUTION: There has been a crop of predatory VPN services lately that provide working VPNs, but will charge you a ridiculous amount. I use NordVPN (I found a code on YouTube that gave me 70% off six devices on a 3 year plan, that ended up costing about $100) but there are plenty of good services that will allow you to connect to the internet via a VPN on one device for approximately $2-3 a month.
So please, try this and report back. This error has been the bane of my existence since switching to Android and it is completely unacceptable that Verizon has had literally years to do figure out a solution to this problem and yet they have not. My end goal is not to receive credit but to make sure that in the future Verizon Tech Support actually knows how to help people solve this problem, and their techs don’t take your calls and then look the problem up on google, proceeding to be completely transparent in terms of having no actual knowledge of this issue and literally reading the same forums I have already been over and suggesting the non-solutions posted there in order, i.e. turn off WiFi calling and if that doesn’t work turn off ‘Advanced Calling’.
REMEMBER: If this solution does not work for you, please double check that your changes the router you use have stuck. I have previously had routers that will for reasons I don’t understand change the DMZ domain or switch a device back to DHCP from static or simply fail to save your changes properly.
I await responses eagerly.

You need to take your device to your local high street retail branch of your cell provider and ask them to check your SMS/MMS settings

I would love to be able to actually go into a brick and mortar Verizon store but that's currently not possible in WA state. I had to have a tech walk me through checking those settings myself (after doing my own research as well) and had somebody at level 3 of tech support at Verizon manipulate my carrier settings. That's pretty much all I can do during the pandemic.
My solution is still working for me though, however 33 min after I put the same post on the official Verizon forum they closed the thread which had had regular posts over the last 3 years so now I'll never know if it works for anybody else. Additionally, there was somebody on the forum who approached the problem from SMS/MMS settings perspective and it had to do with deleting server settings and whatnot. It was so complicated that I doubt many end users could follow the same steps.

K_A_Beausoleil said:
I would love to be able to actually go into a brick and mortar Verizon store but that's currently not possible in WA state. I had to have a tech walk me through checking those settings myself (after doing my own research as well) and had somebody at level 3 of tech support at Verizon manipulate my carrier settings. That's pretty much all I can do during the pandemic.
My solution is still working for me though, however 33 min after I put the same post on the official Verizon forum they closed the thread which had had regular posts over the last 3 years so now I'll never know if it works for anybody else. Additionally, there was somebody on the forum who approached the problem from SMS/MMS settings perspective and it had to do with deleting server settings and whatnot. It was so complicated that I doubt many end users could follow the same steps.
Click to expand...
Click to collapse
Thanks for your efforts. I've had this same issue on my Note 9 for 2 years... Your solution did not work for me.
However, I found a solution this morning. My ISP is not Xfinity or Spectrum. But my network which is spread across a small community blocks some IPsec ports that are required for wifi calling. Enabling those ports on my router does not fix the problem since it is a network/modem setting that I don't have access to.
What does work is having a vpn profile that implements IKEv2/IPsec VPN tunnels on your Android device. I have a NordVPN subscription and downloaded the StrongSwan VPN client from the Play Store. This client only uses IPsec encryption. Using a NordVPN server that has this encryption with the StrongSwan VPN client has allowed me to bypass this network restriction and my wifi calling phone calls and texts go through just fine now.
Hoping this helps someone else...
---------- Post added at 04:37 PM ---------- Previous post was at 04:05 PM ----------
hkjxda said:
Thanks for your efforts. I've had this same issue on my Note 9 for 2 years... Your solution did not work for me.
However, I found a solution this morning. My ISP is not Xfinity or Spectrum. But my network which is spread across a small community blocks some IPsec ports that are required for wifi calling. Enabling those ports on my router does not fix the problem since it is a network/modem setting that I don't have access to.
What does work is having a vpn profile that implements IKEv2/IPsec VPN tunnels on your Android device. I have a NordVPN subscription and downloaded the StrongSwan VPN client from the Play Store. This client only uses IPsec encryption. Using a NordVPN server that has this encryption with the StrongSwan VPN client has allowed me to bypass this network restriction and my wifi calling phone calls and texts go through just fine now.
Hoping this helps someone else...
Click to expand...
Click to collapse
Scratch this... Wifi calling uses it's own IPsec VPN tunnel, VPN clients only encrypt internet traffic, not cell service. Back to square one...