Database Develop

[Q] Display won't turn on - warranty questions

Hey guys,
last week I've rooted my Sensation XL and flashed an ICS rom I found in this forum, namely
[ROMs][ICS] XL 3.6 (v1.2) & [GB] XL 3.5 [More supported Languages including Arabic]
http://forum.xda-developers.com/showthread.php?t=1649402
everything worked pretty fine and the rom was really slick but last saturday, after a call, I noticed that the display would not turn on anymore.
I could still receive calls and the soft-keys also seemed to work but the display was just black. I tried to remove the battery for 30 minutes and turned the phone on again but still no reaction - i can't even see the htc logo or the boot animation - nothing.
So, I guess that the thing or the display is fried and I'm planning to send it to HTC for repairing.
My questions now are:
* is my warranty now void, because I rooted the phone and flashed a custom rom to it?
* is there a way to flash a stock RUU firmware via PC/Htc Sync even though the display doesn't work?
thanks in advance
Lu

Yes you void warranty when you unlock bootloader.
Sent from my HTC Sensation XL with Beats Audio X315e using Tapatalk 2

AndroHero said:
Yes you void warranty when you unlock bootloader.
Sent from my HTC Sensation XL with Beats Audio X315e using Tapatalk 2
Click to expand...
Click to collapse
durin the unlocking process it said on the htc site that "it COULD void the warranty".
I read this part

It seems to be a hardware problems.

alfchin said:
It seems to be a hardware problems.
Click to expand...
Click to collapse
thanks... That's what I think.
That's the reason why I was planning to send it to HTC for repairing.
But I'm not sure at this point if the custom rom on the phone will cause any problems with my warranty. I also believe that the guys who will repair it, can see that there's a custom firmware installed on the phone, and that it is rooted, even though the display doesn't work.
I also was planning to flash a stock rom vie PC but I learned that I have to re-lock the bootloader and unroot the phone for this procedure. And I think that this all won't be possible without a funtioning screen.
So I'm waiting for some experts to confirm that my only option is to send that thing, as it is, back to htc...

lunatikk said:
thanks... That's what I think.
That's the reason why I was planning to send it to HTC for repairing.
But I'm not sure at this point if the custom rom on the phone will cause any problems with my warranty. I also believe that the guys who will repair it, can see that there's a custom firmware installed on the phone, and that it is rooted, even though the display doesn't work.
I also was planning to flash a stock rom vie PC but I learned that I have to re-lock the bootloader and unroot the phone for this procedure. And I think that this all won't be possible without a funtioning screen.
So I'm waiting for some experts to confirm that my only option is to send that thing, as it is, back to htc...
Click to expand...
Click to collapse
If HTC can get out of repairing your phone for free they will. Unlocking bootloader on its own is enough for them to say no. And a custom rom will be the cherry on the cake for them.
Sent from my HTC Sensation XL with Beats Audio X315e using Tapatalk 2

AndroHero said:
If HTC can get out of repairing your phone for free they will. Unlocking bootloader on its own is enough for them to say no. And a custom rom will be the cherry on the cake for them.
Sent from my HTC Sensation XL with Beats Audio X315e using Tapatalk 2
Click to expand...
Click to collapse
laaaaaaaaaaaaaaaaaaaaaaaaaaaaaame...
well, nonetheless I'll give it a try.
I will report back how it worked out for me.
regards

lunatikk said:
thanks... That's what I think.
That's the reason why I was planning to send it to HTC for repairing.
But I'm not sure at this point if the custom rom on the phone will cause any problems with my warranty. I also believe that the guys who will repair it, can see that there's a custom firmware installed on the phone, and that it is rooted, even though the display doesn't work.
I also was planning to flash a stock rom vie PC but I learned that I have to re-lock the bootloader and unroot the phone for this procedure. And I think that this all won't be possible without a funtioning screen.
So I'm waiting for some experts to confirm that my only option is to send that thing, as it is, back to htc...
Click to expand...
Click to collapse
Some of my friends' XL suffers this problems,too
Finally they replaced the motherboard to fix it.

alfchin said:
Some of my friends' XL suffers this problems,too
Finally they replaced the motherboard to fix it.
Click to expand...
Click to collapse
this is giving me hope...
So this has to be a known problem.
Do you know if your friend had a custom rom installed on his device and did he have problems with his warranty claim?
thank you

I used to have sensation XE and I S-OFF ed it then I realised the next day that it doesn't make phone calls so I took the phone back from where I bought it and the store give me a new phone without even checking if it is s-off/unlocked or not. So don't lose hope as they will not know if you unlocked it or not as the screen is not working
Sent from my GT-P7500 using XDA Premium HD app

Don't send the phone on this condition you will lose warrenty
First flash the official rom of your region
Then relock the bootloader
Now you are ok send it to repair

salahfathi said:
Don't send the phone on this condition you will lose warrenty
First flash the official rom of your region
Then relock the bootloader
Now you are ok send it to repair
Click to expand...
Click to collapse
Thanks for your warning. I really would like to flash a stock rom (e.g. from Runnymede's Shipped ROM Collection) but I'm not sure if this is even possible without a display (for instance, how to select entries in the bootloader menu, how to relock the bootloader, etc.).
Do you know if I could manage to flash a stock rom without a display, salahfathi?
thanks

lunatikk said:
Thanks for your warning. I really would like to flash a stock rom (e.g. from Runnymede's Shipped ROM Collection) but I'm not sure if this is even possible without a display (for instance, how to select entries in the bootloader menu, how to relock the bootloader, etc.).
Do you know if I could manage to flash a stock rom without a display, salahfathi?
thanks
Click to expand...
Click to collapse
relocking the booloader is quite easy,even without display.
totally powered off,then long press power button and vol - for 10 second.
then wait 20s,press vol- once,power once to go into fastboot mode
now back to pc using fastboot oem lock to get it relocked.
flashing RUU is the same.you need to boot into fastboot mode then run ruu on your PC.

alfchin said:
relocking the booloader is quite easy,even without display.
totally powered off,then long press power button and vol - for 10 second.
then wait 20s,press vol- once,power once to go into fastboot mode
now back to pc using fastboot oem lock to get it relocked.
flashing RUU is the same.you need to boot into fastboot mode then run ruu on your PC.
Click to expand...
Click to collapse
ok, I guess it's worth a try.
Is it necessary to have USB debugging enabled? If so, and if I DONT have it enabled right now, is there a way to enable it without using the phone screen?

lunatikk said:
ok, I guess it's worth a try.
Is it necessary to have USB debugging enabled? If so, and if I DONT have it enabled right now, is there a way to enable it without using the phone screen?
Click to expand...
Click to collapse
USB debugging is an android feature and has no effect in bootloader so its not needed. Like the other user says, there is no need to look at the screen when relocking bootloader or flashing an ruu from fastboot. But HTC will still know the bootloader has been unlocked as it will show on there diognostic software as "relocked" not "locked"
Sent from my HTC Sensation XL with Beats Audio X315e using Tapatalk 2

AndroHero said:
USB debugging is an android feature and has no effect in bootloader so its not needed. Like the other user says, there is no need to look at the screen when relocking bootloader or flashing an ruu from fastboot. But HTC will still know the bootloader has been unlocked as it will show on there diognostic software as "relocked" not "locked"
Sent from my HTC Sensation XL with Beats Audio X315e using Tapatalk 2
Click to expand...
Click to collapse
Ok, that's really great news. As soon as I get home I will try to:
unroot the phone
relock the bootloader
flash a custom RUU firmware
I found "only" 3 Roms that are for the European region in Runnymede's Shipped ROM Collection. I guess I'll try this one:
RUU_Runnymede_HTC_Europe_1.02.401.1_Radio_20.51.30.0822_3822.10.00
It's Android 2.3.5. with Sense 3.5.
Do you agree or is there a stock rom that is more suitable (I hab a T-Mobile branded 2.3.3 or 2.3.4 before)?
thank u very much guys, you are a great help!

As its a display problem most likely linked to hardware your warranty should cover the screen. Can you see bootloader screen? Follow instructions to flash ruu file as you can guess by checking in adb if phone is connected. Adb devices in cmd prompt will list serial. If that is listed then most happens on PC and will get message saying successful at end
Sent from my Xoom using XDA Premium HD app

shingers5 said:
As its a display problem most likely linked to hardware your warranty should cover the screen. Can you see bootloader screen? Follow instructions to flash ruu file as you can guess by checking in adb if phone is connected. Adb devices in cmd prompt will list serial. If that is listed then most happens on PC and will get message saying successful at end
Sent from my Xoom using XDA Premium HD app
Click to expand...
Click to collapse
No, I can't see nothing on my screen. No bootloader menu, no boot animation, no htc logo, nothing. This thing is fried.
I'll let you know if flashing the stock rom worked.
Thanks
Sent from my GT-I9100 using XDA

I feel sorry for you mate, hope you get this fixed soon .
As i see here, there are alot of people who's facing this problem as well....and now i am afraid to have this problem cause here in my country having a warranty is like having nothing, because they wont help at all .
And to be honest for your situation they should cover the screen for you cause this is hardware not software as it seems so .
Wish best luck for you ...

Seker94 said:
I feel sorry for you mate, hope you get this fixed soon .
As i see here, there are alot of people who's facing this problem as well....and now i am afraid to have this problem cause here in my country having a warranty is like having nothing, because they wont help at all .
And to be honest for your situation they should cover the screen for you cause this is hardware not software as it seems so .
Wish best luck for you ...
Click to expand...
Click to collapse
thanks pal, that's very kind of you.
I just downloaded the stock rom and now I'm waiting another 10 minutes for the phone to recharge a bit.
A last question: Am I understanding this right, after I flash the stock rom on my rooted device, will it be automatically unrooted?
Hopefully this will work. I'll report back to you guys.
thanks

Help me Return my phone in factory condition

Hey guys long time to talk (long time since I have had internet)
So here is the situation, two weeks ago I bought the HTC Desire C and I rooted it, and of course unlocked my bootloader.
Problem is, I want to return this phone and exchange it for the LG Optimus Regard
Can anyone tell me the steps I need to take so the store reps wont know I fiddled with my device? (I read somewhere that they can tell how many times you flashed it, so I need to reset said counter if it exists) I really want to do this tonight.
Thanks,
Tlasch

You should be able to do a full unroot from the options in supersu also you can relock the bootloader but it will say relocked not locked like it used to and there's nothing you can do about that. But its unlikely they'd check that before they take it back anyway.
Sent from my HTC Desire C using xda app-developers app

andrewtjb said:
You should be able to do a full unroot from the options in supersu also you can relock the bootloader but it will say relocked not locked like it used to and there's nothing you can do about that. But its unlikely they'd check that before they take it back anyway.
Sent from my HTC Desire C using xda app-developers app
Click to expand...
Click to collapse
Well in superuser, I have no options, will this RUU undo the root for me?
It says its the Europe version, will that mess my phone up? (NVM it doesnt look like it will work, it keeps telling me my battery is less than 30% which is not true)
http://forum.xda-developers.com/showthread.php?t=1710312

Yes flashing a ruu will unroot your phone but you need to make sure its the right when for where you live so if you dont live in Europe don't flash a Europe one also I think you need to relock the bootloader before flashing a ruu.
Sent from my HTC Desire C using xda app-developers app

run update in your htc software and
click on repair
done

Can not solve 'no service ' problem

Hey there!
after an unsuccessful try to unlock my bootloader (11w42) my phone is still working, but radio function is disabled.
I can only enter my PIN number...
Is there any way to get it back working again? I already tried repairing with SUS and flashing the firmware with flashtool, but still there is no service.
Some wrote to get back radio function with msm7227_setool2, but i guess thats only for already unlocked bootloaders, right?
Thank you so much for your help!

i think that is related to the "baseband" check the version of your phone maybe you are using the wrong one

Type this using dial pad *#*#4636#*#* go to phone information and check if ur radio is off....
Sent from my E15i using xda app-developers app

I am running on the 015 baseband. Maybe i should flash the baseband itself again.
Typing in the mentioned Code Resultate in nothing. The field gets cleared After the last *
Ill let you know if i found a solution.
Thanks a Lot btw!

devito666 said:
I am running on the 015 baseband. Maybe i should flash the baseband itself again.
Typing in the mentioned Code Resultate in nothing. The field gets cleared After the last *
Ill let you know if i found a solution.
Thanks a Lot btw!
Click to expand...
Click to collapse
Some said unlocking bootloader may sim lock your phone. I think you need to re-unlock it.
---------- Post added at 09:23 PM ---------- Previous post was at 09:22 PM ----------
by the way, how did you do that? and congrats for you! I'm locked bootloader. It's a great news that you can unlock your bootloader without
hard bricking.

1 more time
flash the stock Firmware download from my signature
flash the kernel with SIM card inside your phone during flashing

Little Zed said:
Some said unlocking bootloader may sim lock your phone. I think you need to re-unlock it.
---------- Post added at 09:23 PM ---------- Previous post was at 09:22 PM ----------
by the way, how did you do that? and congrats for you! I'm locked bootloader. It's a great news that you can unlock your bootloader without
hard bricking.
Click to expand...
Click to collapse
As I said: 'unsuccessfull'!
The phone was a gift from one of my friends, he did not read the warnings about the production date but tried unlocking
So now radio is off...
I'll flash 2.1 and baseband later to check if that works

I think it's sim lock but I'm not sure :/ :/

[Q] "this build is for development purposes only..."

ok guys im kinda new with the android system after using iphone long time...
i buy this phone from china and it shows me that error every time i turn it on.
first its comes with out the google store or any other google apps :/
when i try to download it, its collapses after i run it.
some technikal info i have =>
HTC ONE M7
android 4.4.3
htc 6.0
htc sdk api level 6.25
pi 4.38_003
prl 1
is there any chance that i can install a "normal" android virsion on this phone ? or its a real developers device that not designed for "normal users"
thanks a lot !

Since you bought this from China, I wanted to ask if you are sure this is a genuine device (an actual HTC One and not an HDC One knock off)?

i think so
MarkBell said:
Since you bought this from China, I wanted to ask if you areme sure this is a genuine device (an actual HTC One and not an HDC One?
Click to expand...
Click to collapse
its look, feel and works like the real thing.
is there any other way to know ?
if i look at settings->phone id ->
i have serial nomber of the device and so on..
IMEI , MEID , etc

The HDC One has a removable back cover. The HTC One does not.
---------- Post added at 02:53 PM ---------- Previous post was at 02:51 PM ----------
Either way, what you are seeing on boot is a result of the firmware installed on your phone. Tell me, do you know whether your phone is s off or not?

for my lucky , its not removable so it is real.
about the s off question i cant answer you because i dont know how to, sorry

or.aaaa said:
for my lucky , its not removable so it is real.
about the s off question i cant answer you because i dont know how to, sorry
Click to expand...
Click to collapse
boot to the bootloader and type here what it says or take a picture
use power + volume down after shut off (be sure fastboot is not checked in settings / power )

pics
clsA said:
boot to the bootloader and type here what it says or take a picture
use power + volume down after shut off (be sure fastboot is not checked in settings / power )
Click to expand...
Click to collapse
i hope this is what u need

or.aaaa said:
i hope this is what u need
Click to expand...
Click to collapse
Looks legit to me. The red text warning is the result of the device being s-off, Thats normal in that circumstance. You have nothing to worry about. :good:
Also worth mentioning its a Sprint phone so if your gonna flash anything make sure its for Sprint HTC one.

or.aaaa said:
i hope this is what u need
Click to expand...
Click to collapse
Wow your OS 7.06.651.4
I have never seen that ...but your hboot is still just 1.55, strange
Like @Danny201281 said, only flash Sprint recovery's and roms
http://techerrata.com/browse/twrp2/m7wls
http://forum.xda-developers.com/sprint-htc-one

clsA said:
Wow your OS 7.06.651.4
I have never seen that ...but your hboot is still just 1.55, strange
Like @Danny201281 said, only flash Sprint recovery's and roms
http://techerrata.com/browse/twrp2/m7wls
http://forum.xda-developers.com/sprint-htc-one
Click to expand...
Click to collapse
I've seen one or two other Sprint phones with 7.xx firmware recently. Threw me to I googled it and it appears to be legit also. It is odd about the hboot though. Come to think of it I don't remember what hboot the other sprint's had. I see if I can find the threads.
Edit:-
Here's another one it's also hboot 1.55 http://forum.xda-developers.com/showthread.php?p=57707547

Danny201281 said:
I've seen one or two other Sprint phones with 7.xx firmware recently. Threw me to I googled it and it appears to be legit also. It is odd about the hboot though. Come to think of it I don't remember what hboot the other sprint's had. I see if I can find the threads.
Edit:-
Here's another one it's also hboot 1.55 http://forum.xda-developers.com/showthread.php?p=57707547
Click to expand...
Click to collapse
Strange must be a sprint thing, 7.x and hboot 1.55 is a GPe lollipop right ?

clsA said:
Strange must be a sprint thing, 7.x and hboot 1.55 is a GPe lollipop right ?
Click to expand...
Click to collapse
I couldn't find much about it but logically it must be. :good: Its very new in any case

thank you so much guys for the help
now ill google all what u said
about the Sprint and the new os version - it makes it more complicated to solve ?
there is 2 version of the HTC ONE device ?!

or.aaaa said:
thank you so much guys for the help
now ill google all what u said
about the Sprint and the new os version - it makes it more complicated to solve ?
there is 2 version of the HTC ONE device ?!
Click to expand...
Click to collapse
There are more than 2 Versions of the HTC one. Yours is Sprint M7_wls and although the Hardware is basically the same. The Sprint has a different partition structure to the more popular International M7_ul also Sprint uses a CDMA network where as International uses GSM network.
Your new OS version with hboot 1.55 seem's to be normal and nothing to worry about. It appears strange though as we were only aware of GPE phones getting a lollipop update. Since the latest update before lollipop has firmware number 6.xx with hboot 1.57 we kind of expected lollipop to be on 7.xx with hboot 1.58. But for some reason it appears Sprint has gone back to 1.55. It will be interesting to see if other variants go the same way.
The fact your device is s-off is a good thing, there's not much you can't do with s-off. As long as your only using Sprint software ( Rom's, RUU's and Recoveries) Your'll be fine.
You'll find the Sprint Forums here http://forum.xda-developers.com/sprint-htc-one.
Did you buy it from ebay it's not the first time I've heard of devices from china coming with s-off when purchased from ebay.

Danny201281 said:
There are more than 2 Versions of the HTC one. Yours is Sprint M7_wls and although the Hardware is basically the same. The Sprint has a different partition structure to the more popular International M7_ul also Sprint uses a CDMA network where as International uses GSM network.
Your new OS version with hboot 1.55 seem's to be normal and nothing to worry about. It appears strange though as we were only aware of GPE phones getting a lollipop update. Since the latest update before lollipop has firmware number 6.xx with hboot 1.57 we kind of expected lollipop to be on 7.xx with hboot 1.58. But for some reason it appears Sprint has gone back to 1.55. It will be interesting to see if other variants go the same way.
The fact your device is s-off is a good thing, there's not much you can't do with s-off. As long as your only using Sprint software ( Rom's, RUU's and Recoveries) Your'll be fine.
You'll find the Sprint Forums here http://forum.xda-developers.com/sprint-htc-one.
Did you buy it from ebay it's not the first time I've heard of devices from china coming with s-off when purchased from ebay.
Click to expand...
Click to collapse
thanks for the explanation Danny, actually i bought it from aliexpress.
I took in the calculation that something can goes wrong with them, as usual
if you have more necessary information u think i should read about it would be fantastic!

ok guys i follow this video on youtube, so far so good
at the moment i get to the recovery screen the touch stop working thats mean I can not click on anything
https://www.youtube.com/watch?v=rRkAHw_GmIs

I have bought the same phone off from aliexpress 11.11 sales!
It has arrived today to Hungary.
A chinese SOUL TEAM rom was installed on it. I would like to go on with a stock rom. Which one to go for?
I have checked the phone's version by IMEI and i was told its an 801e variant: i.imgur com/69yw3hG.png
SN: FA34AS902336
But i have an other problem with it: it does not recognize the SIM card. No PIN check nor signal, altough when I remove the sim card when the phone is on I recieve an error that the sim card removed. Tried it with 2 SIMs already.
So I'm not so sure about its a Sprint version. Did u successfully flash a Sprint ROM on it already?

Danny201281 said:
Looks legit to me. The red text warning is the result of the device being s-off, Thats normal in that circumstance. You have nothing to worry about. :good:
Also worth mentioning its a Sprint phone so if your gonna flash anything make sure its for Sprint HTC one.
Click to expand...
Click to collapse
Just to correct you, the red text shows once your bootloader is unlocked and a non-stock boot is installed, if I remember rightly it was said to be triggered by CRC check &/or Signature check, shows same text way back on hTC Desire C as well
Sent from my B1-730HD using XDA Free mobile app

Antagonist42 said:
Just to correct you, the red text shows once your bootloader is unlocked and a non-stock boot is installed, if I remember rightly it was said to be triggered by CRC check &/or Signature check, shows same text way back on hTC Desire C as well
Sent from my B1-730HD using XDA Free mobile app
Click to expand...
Click to collapse
lol maybe that was the case for the Desire C. But i assure you 100% The red developer warning on boot of a HTC One M7 is caused by the device being switched to s-off.
---------- Post added at 10:16 PM ---------- Previous post was at 10:13 PM ----------
jhonny89 said:
I have bought the same phone off from aliexpress 11.11 sales!
It has arrived today to Hungary.
A chinese SOUL TEAM rom was installed on it. I would like to go on with a stock rom. Which one to go for?
I have checked the phone's version by IMEI and i was told its an 801e variant: i.imgur com/69yw3hG.png
SN: FA34AS902336
But i have an other problem with it: it does not recognize the SIM card. No PIN check nor signal, altough when I remove the sim card when the phone is on I recieve an error that the sim card removed. Tried it with 2 SIMs already.
So I'm not so sure about its a Sprint version. Did u successfully flash a Sprint ROM on it already?
Click to expand...
Click to collapse
Post the output of
Code:
fastboot getvar all
Please remove IMEI and Serial number before posting :good:
---------- Post added at 10:17 PM ---------- Previous post was at 10:16 PM ----------
or.aaaa said:
ok guys i follow this video on youtube, so far so good
at the moment i get to the recovery screen the touch stop working thats mean I can not click on anything
https://www.youtube.com/watch?v=rRkAHw_GmIs
Click to expand...
Click to collapse
Did you flash a Sprint recovery .img. Can you post a link to the recovery tou flashed ?

Thanks for info as I've not seen it mentioned pertaining to S-OFF, only to do with non-stock boot
Sent from my B1-730HD using XDA Free mobile app

m7 sprint unlock links 2016, not working

hi everyone, i bought a second hand htc one m7 sprint, imei 99000etc... sense 6.0 android 5.0.2 i managed to install root and twrp, but i try to flash any other rom and noone work, i try elvispy guide to unlock sim and NO!!! IT DOESNT WORK!!
2 days working on it, and found a link on internet to s-off but think what? links is fallen, and now desperately i claim for help to unlock it, i mean, money is the problem, i am out of business, so, i must save some $$$, so, thats why i try to do this following guides, but i didn´t found any recent guide, someone could help me please??
another problem is that, when i connect to pc, it didn´t recognize it, just charge, but not recognized, i installed latest drivers 4.00 for htc, but nothing happen, i enable usb debug, etc... but nothing matters, it just charged battery slowly, i will appreciate your time and help, i ope to fix my htc, good afternoon and i´ll keep an eye here, thank you all :good:

Firestone chetos said:
hi everyone, i bought a second hand htc one m7 sprint, imei 99000etc... sense 6.0 android 5.0.2 i managed to install root and twrp, but i try to flash any other rom and noone work, i try elvispy guide to unlock sim and NO!!! IT DOESNT WORK!!
2 days working on it, and found a link on internet to s-off but think what? links is fallen, and now desperately i claim for help to unlock it, i mean, money is the problem, i am out of business, so, i must save some $$$, so, thats why i try to do this following guides, but i didn´t found any recent guide, someone could help me please??
another problem is that, when i connect to pc, it didn´t recognize it, just charge, but not recognized, i installed latest drivers 4.00 for htc, but nothing happen, i enable usb debug, etc... but nothing matters, it just charged battery slowly, i will appreciate your time and help, i ope to fix my htc, good afternoon and i´ll keep an eye here, thank you all :good:
Click to expand...
Click to collapse
If your phone is sprint you can only use roms, recovery, kernel and etc made for the sprint version. Stuff for the standard version won't work on your sprint variant.
I'm not really aware of the sim unlock method for the sprint variant but if it requires s-off then you'll need to use sunshine s-off which is the only tool that will s-off your phone and you'll be happy to know that this tool cost 25$ to use...
For your connectivity issues check that your USB cable is the original cable or at least that it's a data cable. There are cheap USB cable that will only charge device without providing a data connection.
Sent from my HTC One using XDA Labs

alray said:
If your phone is sprint you can only use roms, recovery, kernel and etc made for the sprint version. Stuff for the standard version won't work on your sprint variant.
I'm not really aware of the sim unlock method for the sprint variant but if it requires s-off then you'll need to use sunshine s-off which is the only tool that will s-off your phone and you'll be happy to know that this tool cost 25$ to use...
For your connectivity issues check that your USB cable is the original cable or at least that it's a data cable. There are cheap USB cable that will only charge device without providing a data connection.
Sent from my HTC One using XDA Labs
Click to expand...
Click to collapse
Thank you, I read that in the forum, but my doubt keep me in search of a solution for my brand semi new HTC, any idea??

Firestone chetos said:
Thank you, I read that in the forum, but my doubt keep me in search of a solution for my brand semi new HTC, any idea??
Click to expand...
Click to collapse
A solution for?
Sent from my HTC One using XDA Labs

Solution for unlock, saving $25 bucks, I know it is not to much, but anyway, there was free solution 3 years ago for this, actually must be any other solution....

Firestone chetos said:
Solution for unlock, saving $25 bucks, I know it is not to much, but anyway, there was free solution 3 years ago for this, actually must be any other solution....
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Like I've said if the sim unlock method for the sprint variant does requires the phone to be s-off first then you have no other choice than using Sunshine to achieve s-off. All these free methods of achieving s-off were patched with bootloader updates (your phone is running Android 5.0.2 so its on the latest bootloader) over the years and the only method that still works is Sunshine.
Sent from my HTC One using XDA Labs
---------- Post added at 11:39 PM ---------- Previous post was at 11:33 PM ----------
Found this guide for sprint and according to the OP you don't need s-off....
http://forum.xda-developers.com/sprint-htc-one/general/sim-unlock-lollipop-t3068192
Sent from my HTC One using XDA Labs

alray said:
Like I've said if the sim unlock method for the sprint variant does requires the phone to be s-off first then you have no other choice than using Sunshine to achieve s-off. All these free methods of achieving s-off were patched with bootloader updates (your phone is running Android 5.0.2 so its on the latest bootloader) over the years and the only method that still works is Sunshine.
Sent from my HTC One using XDA Labs
---------- Post added at 11:39 PM ---------- Previous post was at 11:33 PM ----------
Found this guide for sprint and according to the OP you don't need s-off....
http://forum.xda-developers.com/sprint-htc-one/general/sim-unlock-lollipop-t3068192
Sent from my HTC One using XDA Labs
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Click to collapse
Yeah man, I will try to this today, and post if this work, thank you, I really appreciated

I found your link very interesting, but, I can't test it because my phone didn't connect to data my pc, I think it's hardware problem, I don't know but, when I connect a usb cable from phone to pc, it just charge battery, but no data is sharing between both

finally i managed to use unlock helper, and i tested with *#*#4634#*#* but now, the problem is that i can´t change from lte/cdma network to 2g/3g, cause it doesn´t recognize my sim card (movistar) anyone could help me to change my mobile network??