Related
Note: I have searched the forums/google/youtube and done just about everything suggested.
I downloaded the SDK thinking my computer would notice the drivers ... it doesn't
I've installed, uninstalled, rebooted, power cycled, disonnected, reconnected, deleted, added etc... And Windows still does not recognize my Hero.
I don't know what to do now, as I thought I was going to just simply root and keep it moving, but I can't even get transfer contacts yet. Anybody have suggestions? Tips? Anything? I'm desperate here
Running: Vista x64
Make sure you download and install HTC Sync here and turn on USB Debugging on your phone by pressing menu, settings, applications, development, and check USB debugging. Also turn on unknown sources in the same menu in applications.
Dave2582 said:
Make sure you download and install HTC Sync here and turn on USB Debugging on your phone by pressing menu, settings, applications, development, and check USB debugging. Also turn on unknown sources in the same menu in applications.
Click to expand...
Click to collapse
I've done this too ... multiple times
Ok, try this link and download the htc drivers for the hero. When its looking for the drivers, browse for the location yourself and point it to the drivers that you downloaded (once you extracted it)
Dave2582 said:
Ok, try this link and download the htc drivers for the hero. When its looking for the drivers, browse for the location yourself and point it to the drivers that you downloaded (once you extracted it)
Click to expand...
Click to collapse
Sigh, tried this too. Windows just keeps telling me it cant find the driver - even when I direct it to the folder I've never had this happen with any other drivers I've installed
try removing the device in device manager and remove SDK and then go back through the steps of installing htc sync plug in your phone then run SDK
Kenpoman said:
try removing the device in device manager and remove SDK and then go back through the steps of installing htc sync plug in your phone then run SDK
Click to expand...
Click to collapse
Lol yea I've done that too. Maybe it's my system. I just plugged the damn thing in to my office computer and the phone recognized the USB, and on the computer I can see the mSD - none of which have happened on my system at home.
Thanks for all the help, if anybody else has suggestions feel free to keep em comin!
i have had problems with two of the four computers that I have it installed on.
both of them i think i used different versions of SYNC to get it to work but I can't remember.
Kenpoman said:
i have had problems with two of the four computers that I have it installed on.
both of them i think i used different versions of SYNC to get it to work but I can't remember.
Click to expand...
Click to collapse
I'd be happy to even get THAT far. My computer wont install drivers, my phone doesn't detect that its connected via usb, so I'm unable to mount. So there's no chance of even using SYNC yet lol. I guess I should be happy I didn't rush out to get that EVO just yet, cuz I'd kill over if I were having this problem with that phone. With the Hero, it's annoying cuz I can't transfer music or root yet.
The following accurately sums my emotional roller coaster the last 24hrs ...
... ... ... ... ... ...
I had a similar problem. First does you phone charge from the USB port? if not find a different USB cable. I have heard thicker is better but all the ones I have tried have charged it.
If it does charge but you can get Windows to recognize it as ADB then install PDAnet on your computer. You can find it with a google search. I got really frusturaded getting the drivers to work too, but PDAnet worked on the first try.
Fazulka said:
I had a similar problem. First does you phone charge from the USB port? if not find a different USB cable. I have heard thicker is better but all the ones I have tried have charged it.
If it does charge but you can get Windows to recognize it as ADB then install PDAnet on your computer. You can find it with a google search. I got really frusturaded getting the drivers to work too, but PDAnet worked on the first try.
Click to expand...
Click to collapse
I use the stock USB, which does charge it via any USB connection. However I notice that when I plug it into a system at work (Windows 7) the phone recognizes the USB connection and allows me to mount [I'm adding music I sent to myself this morning to the phone via this Win7 system]. Whereas the system at home the phone doesn't even see a USB connection present, so no mounting option. (I've tried all 4 USB ports on my personal laptop)
I'll DL PDAnet either tonight or tomorrow and see how this works. Thanks for the suggestion, and I'll keep you posted.
--off to find this XDA android app--
amorphouskev said:
I use the stock USB, which does charge it via any USB connection. However I notice that when I plug it into a system at work (Windows 7) the phone recognizes the USB connection and allows me to mount [I'm adding music I sent to myself this morning to the phone via this Win7 system]. Whereas the system at home the phone doesn't even see a USB connection present, so no mounting option. (I've tried all 4 USB ports on my personal laptop)
I'll DL PDAnet either tonight or tomorrow and see how this works. Thanks for the suggestion, and I'll keep you posted.
--off to find this XDA android app--
Click to expand...
Click to collapse
Pdanet is the only way my computer would recognize it also so that should work for u.
Papa Smurf151 said:
Pdanet is the only way my computer would recognize it also so that should work for u.
Click to expand...
Click to collapse
Didnt work. I kinda give up.
My phone only gives me the mount USB option when my PC is booting. As soon as I log in to windows that option goes away.
Sent from my HERO200 using XDA App
seriously try a to install a different version of sync first. i am using two different versions .
Kenpoman said:
seriously try a to install a different version of sync first. i am using two different versions .
Click to expand...
Click to collapse
Ok I've finally gotten the phone and computer to see each other. So I now have access to the SD card, however Vista still is not locating drivers.
Methods tried:
Installing, Uninstalling HTC Sync (various versions, new & old - including several reboots)
A tether program suggested in this thread
PDAnet
Directed Vista to folders with drivers.
Downloaded suggested drivers to Vista and pointed the system to particular folder
It's great that now I can take care of adding music etc... to the phone, but I had hopes of rooting as well, and it doesn't look like that's going to be a reality.
I'm still completely open to suggestions, and very grateful for all the assistance so far!
Since I just got this phone from asurion it's still on 1.5 would updating help? (I didn't want to update android for fear that I wouldn't be able to root, as I heard some update went out that prevented ppl from rooting)
-----------------
UPDATE:
I must have THE WORST Karma in the world, as soon as I posted this I stopped being able to see my SD card, and the phone keeps wanting to sync with HTC sync. No option to mount the USB anymore. I'm ready to bash my head and this phone repeatedly into a brick wall (after throwing my notebook off a balcony)
do you have sdk installed.
i had a hell of a time and ended up installing sdk in mydocuments instead of the root C:
again this is just one computer. my windows 7 machine was good from the start.
i haven't tried vista yet.
let me retrace my steps and see if i can help
this is also an option for rooting http://unrevoked.com/
i haven't tried it myself but you can download it to your phone and with a file explorer you can install it.
I've given up. This issue has made just pushed me completely away from Windows. I've realized that practically any USB device plugged in (except my old win mobile device) isn't recognized. Switching to Linux and hopefully a more compatible android experience.
Thanks for all the help!
Sent from my HERO200 using XDA App
My only thought (after having similar problems at work) is that there are still driver issues. I found a program called USBDeview that can be used to remove drivers left behind by other removal methods. It requires admin rights, so if you don't have those, sorry. If you still want to try, the program was a free download found using Google. Remove the drivers, reboot, and give it one more try.
[FIXED] thanks guys
When I connect my Samsung Galaxy S, the computer doesn't do ANYTHING (it doesn't recognize that anything has been connected), and the SGS doesn't even recognize that it's connected to anything. All the phone does is charge...not even a notification drop down prompts me to enter USB mass storage or charge etc. I've factory reset the phone many times (plugged & unplugged), and nothing seems to fix it. I can't find my SGS in the Device manager to reinstall drivers either.
I am running Windows 7 64bit on a Sony Vaio, if that helps.
I've searched tons of sites & forums and none seems to have a working solution...Any ideas/fixes?
I think I found the problem I was having...I was using a Rocketfish CHARGING cable, and although it looks like a USB cable (it connects to the computer via usb), it does nothing but charge...so I took off the micro usb adapter that affixed onto the mini usb charging cable and re-affixed it onto a random mini usb cable I had lying around. And now it connects to the computer! I can now use all the other tutorials fixing the generic "usb driver not installed properly" problem.
UPDATE: I was following the tutorial on http://theunlockr.com/2009/12/02/how-to-root-the-samsung-behold-2-samsung-galaxy/ but when I get to the fastboot part, my phone won't boot into fastboot.... Can anyone help?
download 64-bit drivers here: http://forum.xda-developers.com/showthread.php?t=728929
turn on usb-debugging mode in settings. you have to manually choose to mount the volume on the SGS every time you plug it in.
should work.
you need to either install KIES, or install the drivers included in the Android SDK
AllGamer said:
you need to either install KIES, or install the drivers included in the Android SDK
Click to expand...
Click to collapse
I got my phone to connect & be recognized by my computer, but I can't seem to get my phone into fastboot. Can anyone tell me which keys to press...?
I had the exact same problem. Googled and found a forum post somewhere with the following solution:
Turn off Galaxy S. Connect to pc by USB. Turn on Galaxy S.
...
Yeah.
Worked for me, anyway. Ever since I did that it's been working fine even if I connect it while it's turned on.
EDIT: Gah, didn't notice you had it solved already, thought the second post was from someone else. Oh well.
Zavonn said:
I got my phone to connect & be recognized by my computer, but I can't seem to get my phone into fastboot. Can anyone tell me which keys to press...?
Click to expand...
Click to collapse
steps to get into those boot modes
http://forum.xda-developers.com/wiki/index.php?title=Samsung_Galaxy_S/GT-I9000M
I can't get mine to connect using the above methods to windows 7 - windows 7 says it cannot install the MTB drivers.
gladman said:
I can't get mine to connect using the above methods to windows 7 - windows 7 says it cannot install the MTB drivers.
Click to expand...
Click to collapse
Uninstall/reinstall kies.. Under kies, repair drivers.. Worked for me
Thanks. I didn't even know what kies was til after I wrote that.
Sent from my HTC Desire using Tapatalk
Spitfire128 said:
I had the exact same problem. Googled and found a forum post somewhere with the following solution:
Turn off Galaxy S. Connect to pc by USB. Turn on Galaxy S.
...
Yeah.
Worked for me, anyway. Ever since I did that it's been working fine even if I connect it while it's turned on.
EDIT: Gah, didn't notice you had it solved already, thought the second post was from someone else. Oh well.
Click to expand...
Click to collapse
didn't work
Use the cable that came with your phone. I had issues with a second cable I bought for my second pc. Changed the cable back and everything was fine.
thegangsta said:
Use the cable that came with your phone. I had issues with a second cable I bought for my second pc. Changed the cable back and everything was fine.
Click to expand...
Click to collapse
For all, there has always been a problem with sammy usb cables/ports, so when connected up to pc, always take care not to knock phone, this will become especially important when you connect to odin if you get into rom flashing
Insanity cm 014/glitch
Samsung Galaxy S EPIC not recognized by win 7 computers
Pls install Android SDK .It may require you to install java jdk .Then install the samsung drivers for 64 bit install 64 bit drivers ......32 bit won't work. & use the genuine samsung cable. No need of powered hubs or desktops instead of laptops. It will work. Thanks
Spitfire128 said:
I had the exact same problem. Googled and found a forum post somewhere with the following solution:
Turn off Galaxy S. Connect to pc by USB. Turn on Galaxy S.
...
Yeah.
Worked for me, anyway. Ever since I did that it's been working fine even if I connect it while it's turned on.
EDIT: Gah, didn't notice you had it solved already, thought the second post was from someone else. Oh well.
Click to expand...
Click to collapse
thanks a ton man !!
this issue was getting on my nerves and i googled alot but couldnt find a solution to it...and then i searched on xda ..saw few same issues but the solution didnt work and now when i came here and tried your method..it actually worked though i dont own this phone but your post helped..thanks man
I 've downloaded the LG thrill driver and everytime I connect the phone to my pc, drives E and F pop up but when I click on them it says please insert disk into drive. I've formatted the F drive and still the same thing. Any suggestions would be greatly appreciated.
s0urc3f0ur said:
I 've downloaded the LG thrill driver and everytime I connect the phone to my pc, drives E and F pop up but when I click on them it says please insert disk into drive. I've formatted the F drive and still the same thing. Any suggestions would be greatly appreciated.
Click to expand...
Click to collapse
Did you mount them on your phone? In your notification bar, there should be a notification that you connected a USB and if you click on it, it should give you the option to connect to the PC.
Yes. I clicked the option to enable usb on the phone.
s0urc3f0ur said:
Yes. I clicked the option to enable usb on the phone.
Click to expand...
Click to collapse
When you installed the drivers, did it show that all of them were successfully installed? Maybe try re-installing them?
Did you go into sd and storage settings and uncheck mass storage mode only? Uncheck that to enable the other usb modes and devices.
Sent from my LG-P925 using XDA App
so i re-installed the drivers and made sure mass storage was unchecked and i still get the same thing. only this time the phone shows up in the devices window, but i can't do anything with it excpet view the properties of the phone. Is there some sort of software interface that i need to dl? Thank you again for your assistance
What operating system are u on. I connected mine without manually installing any drivers on windows 7
Sent from my LG-P925 using xda premium
windows 7 as well.
Which cable are you using? have you tried a different one?
when you put the drivers on did you manually install them or did you run through the process windows does after plugging in the phone
And are you positive you got the correct drivers? Remember...uninstall the old drivers before attempting new install
Sent from my SAMSUNG-SGH-I997 using XDA App
00mred00 said:
Which cable are you using? have you tried a different one?
Click to expand...
Click to collapse
I tried using the cable that came with it, as well as an extra one i had laying around
00mred00 said:
when you put the drivers on did you manually install them or did you run through the process windows does after plugging in the phone?
Click to expand...
Click to collapse
I ran the setup wizard for them
00mred00 said:
And are you positive you got the correct drivers? Remember...uninstall the old drivers before attempting new install
Click to expand...
Click to collapse
I'm pretty sure they are the right drivers, and yes I uninstalled them
after trying to hook up my wife's inspire and getting the same result, I believe it's my computer, I just don't know what it is.
Bad USB port? Do you have another PC you can use?
Sent from my LG-P925 using XDA App
Well I fixed it! The solution was to simply re-boot my PC with the phone plugged in! Thank you all again for your suggestions!
Hi guys,
Got a T-Mobile HTC One yesterday and I can't get the thing to be recognized by HTC Sync Manager. I've tried uninstalling it and reinstalling it tons of times, restarting the phone, restarting my laptop. Nothing works. When I plug in the phone, I get a drive that has a link to the HTC website to download Sync Manager, which I've done already. And if I turn off USB debugging, I get a message from HTC Sync Manager that says it's unable to recognise the device because it's locked (which is false).
Are there any sort of drivers that need to be downloaded for the phone? It seems unable to "mount" as a drive like my old Google G2.
Any help would be appreciated guys.
I have a MacBook Pro on 10.8.3.
ez53436 said:
Hi guys,
Got a T-Mobile HTC One yesterday and I can't get the thing to be recognized by HTC Sync Manager. I've tried uninstalling it and reinstalling it tons of times, restarting the phone, restarting my laptop. Nothing works. When I plug in the phone, I get a drive that has a link to the HTC website to download Sync Manager, which I've done already. And if I turn off USB debugging, I get a message from HTC Sync Manager that says it's unable to recognise the device because it's locked (which is false).
Are there any sort of drivers that need to be downloaded for the phone? It seems unable to "mount" as a drive like my old Google G2.
Any help would be appreciated guys.
I have a MacBook Pro on 10.8.3.
Click to expand...
Click to collapse
turn on usb debugging that should do it if not here are the drives if you got a lock screen like swipe or pin code it wont work so make sure the phone is not locked
http://forum.xda-developers.com/showthread.php?t=2191279
Thanks for the reply,
I turned USB debugging back on, still no luck. And unfortunately I'm on a Mac (OS 10.8.3). Those drivers are only for Windows, correct?
try changing the usb cable
ez53436 said:
Thanks for the reply,
I turned USB debugging back on, still no luck. And unfortunately I'm on a Mac (OS 10.8.3). Those drivers are only for Windows, correct?
Click to expand...
Click to collapse
im on mac as well when i plugged my htc in and it told me to get htc Sync Manager, it installed the drivers as it loaded so maybe uninstall Sync Manager plug the phone in see what happens
I tried uninstalling sync manager and trying again but nothing happens. And I don't know how to delete the drivers or install them. I've seen a couple of download links to "mac" drivers for the HTC one, but they actually end up being .exe files. HTC support has pretty much given up and told me to go with a third party sync manager.
Anyone know where I can uninstall or install the drivers? Thanks
Sent from my HTC One using xda app-developers app
bump
anyone able to help?
filetransfer mac/htc android
ez53436 said:
bump
anyone able to help?
Click to expand...
Click to collapse
I had the same issues and ended up using android file transfer for mac..
google "android file transfer mac" and you'll find it.
it's pretty fast and much better than sync manager.. you can leave sync manager installed, i think it's still using the drivers of the installation.
HTC Device Not Recognized Locked
I was having the same problem, and what solved it are the following steps:
1. Go to settings
2. Click on Developer options
3. Uncheck USB debugging (this was recommended in another forum)
4. I also turned Developer options off
5. Plug your phone back in
6. After I performed the previous steps, my computer installed device software, and once that was completed, the HTC Sync Manager recognized my device and allowed me to sync it.
Operating system Windows 7 with an i5 processor
Hope this helps.
ez53436 said:
Hi guys,
Got a T-Mobile HTC One yesterday and I can't get the thing to be recognized by HTC Sync Manager. I've tried uninstalling it and reinstalling it tons of times, restarting the phone, restarting my laptop. Nothing works. When I plug in the phone, I get a drive that has a link to the HTC website to download Sync Manager, which I've done already. And if I turn off USB debugging, I get a message from HTC Sync Manager that says it's unable to recognise the device because it's locked (which is false).
Are there any sort of drivers that need to be downloaded for the phone? It seems unable to "mount" as a drive like my old Google G2.
Any help would be appreciated guys.
I have a MacBook Pro on 10.8.3.
Click to expand...
Click to collapse
I have a very very big problem: I cannot connect my phone to my x64 windows 7 PC. Can anybody help me ?
alexhdkn said:
I have a very very big problem: I cannot connect my phone to my x64 windows 7 PC. Can anybody help me ?
Click to expand...
Click to collapse
Do you have Motorola Device Manager installed? cause that would be step zero.
https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/88481
and try different ports.
alexhdkn said:
I have a very very big problem: I cannot connect my phone to my x64 windows 7 PC. Can anybody help me ?
Click to expand...
Click to collapse
Do you happen to be using the xposed module Lockscreen Disabler? USB would not work for me until I disabled it.
numanair said:
Do you happen to be using the xposed module Lockscreen Disabler? USB would not work for me until I disabled it.
Click to expand...
Click to collapse
i don't have root
dtg7 said:
Do you have Motorola Device Manager installed? cause that would be step zero.
https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/88481
and try different ports.
Click to expand...
Click to collapse
tried all and installed it many times
Check you phone settings.. Should have debugging enabled
Slapped my Moto
Try different cables and USB ports
numanair said:
Do you happen to be using the xposed module Lockscreen Disabler? USB would not work for me until I disabled it.
Click to expand...
Click to collapse
dtg7 said:
Do you have Motorola Device Manager installed? cause that would be step zero.
https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/88481
and try different ports.
Click to expand...
Click to collapse
xpsychox said:
Check you phone settings.. Should have debugging enabled
Slapped my Moto
Click to expand...
Click to collapse
why would i need to enable debugging settings to connect my phone?
nhizzat said:
Try different cables and USB ports
Click to expand...
Click to collapse
done! still nothing
alexhdkn said:
tried all and installed it many times
Click to expand...
Click to collapse
why would you need to install it many times??...
when you say a statement like "I cannot connect my phone to my PC" that really isn't saying much. but let's say you mean that your phone isn't being recognized as connected, plugged in as unknown device at all.
First thing you need to do is figure out who the culprit is, is it your android phone or your windows PC. Easy check: try plugging in your phone in another PC. at the very least it should pop up as a connected unknown device, or as your moto model number. if one PC doesn't show it try as many as you have access to.
You can also try plugging in other devices in your original windows PC and see if they're recognized.
so there are a few scenarios but I'll pick one scenario where your phone connects to the other PCs and your computer recognizes other devices. in this case (or even in most cases) I'd suspect a problem or conflict in the device manager of your PC. plug in your phone and go into control panel, device manager and look through it, look at the USB connections, look for any yellow error triangles, and if you notice something fishy uninstall the device and unplug and replug your phone.
keep trying at the end of the day you're the only one with physical access to your hardware so you're the one in the best position to troubleshoot it.
was doing it as a quick suggestion... as the previous posts says, u didn't tell us much info... we don't know what you've done, nor tried...