[Q] Sprint HTC One - Won't Boot - Won't Charge - Sprint HTC One (M7)

The story is I was having a lot of general problems with my Sprint HTC One. I was using it with CyanogenMod 10.1 and I noticed it was getting VERY warm. I then noticed that the battery was at 21%, I had hardly used it all day. It would normally have been around 94% percent. So I was shocked. Then I noticed that is would make weird clicking and "eek" noises when I would browse the Operating system. It would make an especially annoying noise when I would turn on the LED Camera light. I also noticed that the battery would drop about 1 percent ever 30 seconds.
I immediately shut it off and plugged it into my charger (AC). I opened up ClockworkMod and wiped my cache and dalvik cache and then did a factory reset from ClockworkMod. The problems still occured. I then tried flashing an Earlier version of CyanogenMod 10.1. The problem still occured. So I let my battery charge up to 50% (it took a especially long to charge, it would actually lose a charge while charging at times) and then used RUU tool to flash it to Complete Stock. That got rid of the weird noises caused during the operating system use. But the battery continued to run hot and take especially long to charge (somtimes the battery level actually was dropping). I then installed an app to control the frequency of the CPU. It was set to always run at 1.7GHz. So I fixed that and made the minimum Frequency the lowest option and the Max Frequency 1.7GHz. That solved the charging problem.
I left it to charge over night and by the morning it was at 100%, so I unplugged it and turned it off. I thought I had solved everything. I left the phone alone for about 4 hours and when I checked on it, it would not boot whatsoever. I could not not even get into the Bootloader! Then I plugged it back into the charger to find out that the Orange charging indicator LED would NOT light up! So for now, it is just sitting in the charger without the charging indicator light lit up.
I would also like to mention that I am not the original owner. I bought this phone used. It does not have the normal Sticker on the back of the phone to indicate the Serial Number etc. And since I am not the original owner, I do not believe I qualify for a replacement warranty. Any help at all would be greatly appreciated. Thank you for your time.

this has been happening to alot of people
which of the nightlies did you flash?

flex360 said:
this has been happening to alot of people
which of the nightlies did you flash?
Click to expand...
Click to collapse
It was either the cm-10.1-20130731-NIGHTLY-m7spr (2013-07-31) build or the cm-10.1-20130730-NIGHTLY-m7spr (2013-07-30) build

Might need to go to sprint for a replacement
Sent from my HTCONE using Tapatalk 4 Beta

krazyflipj said:
Might need to go to sprint for a replacement
Sent from my HTCONE using Tapatalk 4 Beta
Click to expand...
Click to collapse
Am I able to get a replacement even though I'm not the original owner?

ammuica said:
Am I able to get a replacement even though I'm not the original owner?
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Click to collapse
If you are under service they should. Phone is still under manufacturer warranty. If you don't have insurance, worst case scenario you pay $50 for a refurb/new phone. Of course that's if they can't repair
Sent from my HTCONE using Tapatalk 4 Beta

krazyflipj said:
If you are under service they should. Phone is still under manufacturer warranty. If you don't have insurance, worst case scenario you pay $50 for a refurb/new phone. Of course that's if they can't repair
Sent from my HTCONE using Tapatalk 4 Beta
Click to expand...
Click to collapse
It is not under service. I Bought it with the plan of not using it on a contract because I cannot afford a data plan, but I would still like to use an android smartphone.

Yeah just got and get a replacement for 50$ I was not the orginal owner and they got the serial number off they're system I got a refurbished one I think but it was in like brand new condition but now it seems the brick problem is still around
Sent from my HTCONE using Tapatalk 4 Beta

Alex1123 said:
Yeah just got and get a replacement for 50$ I was not the orginal owner and they got the serial number off they're system I got a refurbished one I think but it was in like brand new condition but now it seems the brick problem is still around
Sent from my HTCONE using Tapatalk 4 Beta
Click to expand...
Click to collapse
But will they still replace it if I'm not using it with a plan? I bought it from someone else and I never re-activated it.

I've called sprint and since I don't have the phone under my account and since it is not activated, they will not repair it. So a replacement/repair is out of the question. So is there anyway I can fix this myself? I'm familiar with flashing and all that stuff, so any of that stuff is just fine.

There is no way you can repair this yourself.
And eek! This problem's back? What? You were using the latest nightly too?
And since you have no warranty (pretty sure its non transferable), you should look up JTAG services. $60. It may not be as clean as you'd like, though. Besides, HTC repair service wouldn't fix your device for free because, even though the device is bricked, they can see your tampered boot loader. They charged me $200. I probably won't root again.
This has happened to at least a dozen people, but all if them were before July 3rd. This is kind of disturbing.

sauprankul said:
There is no way you can repair this yourself.
And eek! This problem's back? What? You were using the latest nightly too?
And since you have no warranty (pretty sure its non transferable), you should look up JTAG services. $60. It may not be as clean as you'd like, though. Besides, HTC repair service wouldn't fix your device for free because, even though the device is bricked, they can see your tampered boot loader. They charged me $200. I probably won't root again.
This has happened to at least a dozen people, but all if them were before July 3rd. This is kind of disturbing.
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Click to collapse
Hey, it's always worth a try. I always used the latest nightly. I updated whenever they pushed a new update. I had it running CyanogenMod 10.1 Nightly for over a month without a single problem. I've been using it on my Galaxy Nexus for over a year. This is the first time it's ever given me a problem.
I'll look into the JTAG, but if anyone else has any ideas I'm up to try anything. The bright light while holding Volume Down + Power didn't work for me.

OP.... wow. Just wow.
So you have the device's processor spinning at 1.7 GHz constantly, and you are wondering why it is warm? You are also running a custom OS with a myriad of bugs and issues, and you are wondering why now your device isn't working properly.
Unbelievable. You shouldn't be playing around with its powerful hardware if you have absolutely no clue what you are doing, don't you think?
Sent from my SM-N900T

Admiral Sir Manley Power said:
OP.... wow. Just wow.
So you have the device's processor spinning at 1.7 GHz constantly, and you are wondering why it is warm? You are also running a custom OS with a myriad of bugs and issues, and you are wondering why now your device isn't working properly.
Unbelievable. You shouldn't be playing around with its powerful hardware if you have absolutely no clue what you are doing, don't you think?
Sent from my SM-N900T
Click to expand...
Click to collapse
I did know what I was doing. I was running a stock build flashed by RUU. So I assumed that it would have a decent frequency management (that should be a safe assumption). I know what I'm doing when it comes to android's. I'm not stupid enough to have the CPU running at the full 1.7 GHz. Immediately after it started getting warm again that was the first thing I checked. Normally I underclock my devices. I usually have my Galaxy Nexus run at 700 MHz. I've also been using Nightly builds for my Nexus for over a year and I've found it to be stable enough to decide to flash it on my HTC One. And until 2 nights ago, It was perfectly stable.
I've done no fault on my own. I personally blaim HTC for pumping out a ROM that let it run at 1.7GHz 24/7, even unrooted.

Also to include, while I was running CM 10.1 I had my CPU set to a minimum of ~300MHz (forget exact frequency) and a maximum of 1.7GHz. I'm not stupid enough to set it to run at 1.7GHz 24/7 for any reason whatsoever. I was shocked when I saw that it had been running at 1.7GHz 24/7 (had only been running for an hour in sleep mode at that point before I fixed it).

Admiral Sir Manley Power said:
OP.... wow. Just wow.
So you have the device's processor spinning at 1.7 GHz constantly, and you are wondering why it is warm? You are also running a custom OS with a myriad of bugs and issues, and you are wondering why now your device isn't working properly.
Unbelievable. You shouldn't be playing around with its powerful hardware if you have absolutely no clue what you are doing, don't you think?
Sent from my SM-N900T
Click to expand...
Click to collapse
?
10.1 is very close to stable...
Except, you know, the bricking issue.
Where does it say the device was maxed out on purpose? Stock CM is supposed be pretty good at CPU management.
So now we know what is causing the bricks. The CPU is literally self destructing. We should have deck look into it.

I'm considering selling it to technollo.com . With a promo code, they will pay $70. I only payed $230, so I might as well just cut my losses.

ammuica said:
I'm considering selling it to technollo.com . With a promo code, they will pay $70. I only payed $230, so I might as well just cut my losses.
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Click to collapse
Really sucks man.
Again, just goes to show. If you can't afford to lose/fix your device, then you shouldn't be rooting it and stuff. HTC makes no guarantees that the phone will be able to run AOSP ROMs. The devs just do their best. Phones are getting more and more complicated, and it gonna get harder and harder to make stable ROMs for them.
Looks like this is your only option... maybe you can go and get yourslef an N5 when it comes out as a replacement?

sauprankul said:
Really sucks man.
Again, just goes to show. If you can't afford to lose/fix your device, then you shouldn't be rooting it and stuff. HTC makes no guarantees that the phone will be able to run AOSP ROMs. The devs just do their best. Phones are getting more and more complicated, and it gonna get harder and harder to make stable ROMs for them.
Looks like this is your only option... maybe you can go and get yourslef an N5 when it comes out as a replacement?
Click to expand...
Click to collapse
Well I think it's worth the risk. Usually I can fix nearly any software issue possible. However, this is a hardware issue. I love modifying my devices and I won't stop anytime soon. My Personal computer currently has full liquid loop (GPU + CPU) that I setup and maintain that I am proud of. Sometimes things just go wrong. That's no reason to give up. For now I'll just continue to use my Galaxy Nexus until I find it necessary to upgrade.
However if anyone would be interested in purchasing this HTC One from me, just message me and we could try to work something out.

ammuica said:
Well I think it's worth the risk. Usually I can fix nearly any software issue possible. However, this is a hardware issue. I love modifying my devices and I won't stop anytime soon. My Personal computer currently has full liquid loop (GPU + CPU) that I setup and maintain that I am proud of. Sometimes things just go wrong. That's no reason to give up. For now I'll just continue to use my Galaxy Nexus until I find it necessary to upgrade.
However if anyone would be interested in purchasing this HTC One from me, just message me and we could try to work something out.
Click to expand...
Click to collapse
I never asked you to stop rooting. It was just a PSA saying one should only root if one can afford to lose or fix one's device.
English is stupid.

Related

Random reboots.

*no need to comment problem resolved thank you*
kinda pissed im on my third d3. 1st one random reboot problems sent it back got a refurbished one. 2nd one headphone jack stoped working. 3rd one refurbished once again. this 3rd one that i got came with a dead pixle yes annoying but i lived with it also sliding mechinism scratched the gloss yes annoying i lived with it random reboots ok problem. i know i can fix it but i dont feel like spending the time to do it. ive been at it since the original droid custom roms kernels all that fun stuff and i would like to start developing not there yet but im not an idiot. my plan is to call verizon and get a droid 4 but i havent decided if i want to yet the only problems i see with the d4 are no removable battery/locked bootloader/motoblur. locked bootloader could possibly eventually be unlocked who knows. so i can cross out bootloader i can deal. motoblur i can just run the .sh or something to remove the bloat an get a better rom. so cross off motoblur. no removable battery thoughts?
im not asking for help fixing it because i know i can and no its not as easy as an .sbf at this point.
i know my information isnt perfect but i had my original droid for what 3 years? one not 2 of them one, and that thing runs beautifully. unlocked bootloader/removable battery/sturdy heavy. why don't they make em like they used to? moto blur free
so excuse my grammar and such im kinda ranting cause of the time ive spent working on it and im kinda angry but now i need to decide if i should get the droid 4.
minus how to fix my droid 3 cause im going to but im ya LOL scatter brain
thoughts on non removable battery?
your opinions and thoughts are valued.
*no need to comment problem resolved thank you*
If you're getting random reboots you may wanna try rooting and putting a custom bootstrap on there and wiping cache and delvik. Also there are some ROMs w\o Blur and you can choose between it or not. But the Blur isn't too bad at all once you get past the Verizon crap. I run Liberty and it's just Blur and Android, no Verizon crap except for My Verizon.
For the reboots, see if it still does it with no sd card in. I had read that there was a directory that could be causing it.
For the battery, do you carry a backup battery with you now? If not, who cares if you can take it out? My D1 I had multiple backup batteries, and I used them. My D3 I haven't had to use my backup yet, it is big enough to get me through the day, and the D4 has an even bigger one (course there's always the 4G to suck up all that power)
Sent from my XT862 using Tapatalk
My Droid 3 only reboots itself, if I leave it in Airplanemode for 8 hours or so. Then it reboots automatically. When not in Airplanemode it never reboots itself.
Maybe this helps?
thanks all its decided. im now getting my 4th refurbished droid 3. hopefully its not a pos again.
Im having the same issue lately. Ill try the suggestions here tonight when I get off work and let you know how it goes.
I'm upgrading from the Droid3, but this is the best built, most reliable phone I've ever owned. You guys must either be extremely hard on yours or extremely unlucky.
Sent from my DROID3 using xda premium
UNLUCKY lol received my 4th refurbished one its perfect btw. i take care of my tech.
jellman said:
UNLUCKY lol received my 4th refurbished one its perfect btw. i take care of my tech.
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Click to collapse
I got my Droid 3 about 5 or 6 months ago (if I'm remembering correctly) and I have yet to get a scratch anywhere besides the back of the screen (where the clips slide.) Now thats taking care of your technology, considering I use it all day, every day.
ChaoticWeaponry said:
I got my Droid 3 about 5 or 6 months ago (if I'm remembering correctly) and I have yet to get a scratch anywhere besides the back of the screen (where the clips slide.) Now thats taking care of your technology, considering I use it all day, every day.
Click to expand...
Click to collapse
i take care of my tech but, im sure you do the best job in the whole world with yours better than everyone congratulations. i am not hard on my phones.
I used to have random reboots while on Liberty and Mav, none Steel or any CM9A5+, since then I have recovered to both without any reboots, not sure, but assume complete wipes/resets between GB and ICS resolved issue.
CM9A7
Sent from my XT862 using XDA App

[Q] New owner - what are the known issues?

My fiance is getting the Bionic, it's expected early next week. What are the known problems with this phone so we know what to expect?
Oh, and this wasn't a phone of either of our choice, Verizon kinda forced it on her. She had her phone stolen at work and Verizon offered to give her this phone for a price, but give up her upgrade next yr and sign a 2 yr agreement. When we tried asking for another phone, we got a firm "we can't do that." I know, really bad deal... I may try calling on her behalf to get that straightened out tonight.
But in case we're stuck, I was just curious about the problems.
What phone did she have? What phone would you and her rather have had? Since you're showing a little hate, I'll show a little love........... Bionic is the best phone out there, you won't find anything better.
Most of the issues have been resolve with the updates love the phone have had it since launch very fast and no lags in the software 4g is great, only issue is a data drop maybe once a week when switching from 4g to 3g.
Sent from my DROID BIONIC using Tapatalk
I didn't mean to give the impression I was expecting this to be a terrible phone. Just as getting anything new, you want to know what to expect. I'm an avid Android user and know the specs. The phone seems to be a great phone, but it can be a bit harder to investigate any problems with it. I was hoping someone would say the bugs were worked out, so thank you for that. The hate comes from the way Verizon kind of screwed her out of an upgrade without any choice of phone. We didn't know what we would have rather had yet, but having known it would be giving up an upgrade, we would have liked to look into what is available and actually have a choice.
But the Bionic IS an upgrade from what she had before. She had the LG Revolution which was a terrible experience. Thanks for the feedback though. Like I said, I was just trying to get a better idea of what to expect. (Thanks buttons have been clicked)
gk1984 said:
I didn't mean to give the impression I was expecting this to be a terrible phone. Just as getting anything new, you want to know what to expect. I'm an avid Android user and know the specs. The phone seems to be a great phone, but it can be a bit harder to investigate any problems with it. I was hoping someone would say the bugs were worked out, so thank you for that. The hate comes from the way Verizon kind of screwed her out of an upgrade without any choice of phone. We didn't know what we would have rather had yet, but having known it would be giving up an upgrade, we would have liked to look into what is available and actually have a choice.
But the Bionic IS an upgrade from what she had before. She had the LG Revolution which was a terrible experience. Thanks for the feedback though. Like I said, I was just trying to get a better idea of what to expect. (Thanks buttons have been clicked)
Click to expand...
Click to collapse
I just got my bionic yesterday on a warranty swap (had an LG Revolution also... went through 3 of them before they gave me another option). All I had to pay for was a battery and battery door.
Rooting it is now fairly easy. ICS builds are out there, but I'm not satisfied with the quality try for daily use. One you root it and ROM it, first thing to do is wipe battery stats.
Sent from my DROID BIONIC using Tapatalk 2
KaneOfMars said:
I just got my bionic yesterday on a warranty swap (had an LG Revolution also... went through 3 of them before they gave me another option). All I had to pay for was a battery and battery door.
Click to expand...
Click to collapse
Wow, lucky you. They'll do anything to get more money from ya (us) huh? They're reasoning is they're letting her upgrade over a year early - hence the reason for no choice.
Hans5849 said:
Rooting it is now fairly easy. ICS builds are out there, but I'm not satisfied with the quality try for daily use. One you root it and ROM it, first thing to do is wipe battery stats.
Sent from my DROID BIONIC using Tapatalk 2
Click to expand...
Click to collapse
I appreciate the rom tips, but she refuses to go that route - I tried. I've rooted and flashed countless roms on 3 phones i've owned, but she isn't comfortable letting that happen. so, her use will always be 100% stock. But since we're on the topic, any promise of an official ICS update? I'll look into this myself if no one cares to answer. I'm sure that's easy to find.
Motorola has promised ics but there is no set date for it.
Sent from my DROID BIONIC using Tapatalk 2
Some nice things
I just got mine a couple of weeks ago. While you did ask about known issues, I guess it's only fair to mentions some positives as well.
1. The 4g, at least in my area (around Baltimore), is pretty great.
2. Patching the mobile hotspot is fairly easy, (if you don't mind spending a couple of bucks on the right app) which is quite useful if you're grandfathered with unlimited data.
3. The lapdock can be quite useful - emphasis on "can" - as you can have a full blown linux OS running on it (takes some nerdiness to get it working nice, but I honestly think it's well worth it since I paid only about $70 for my lapdock).
4. Rooting the phone is extremely easy.
5. If you mess anything up, restoring it to its original state is fairly easy and mostly fool proof (as with all motorola android phones) using RSD Lite.
Got mine about 2 weeks ago and I absolutely love the way it works. My wife upgraded as well to her first smartphone, but sadly she chose the Samsung Charge. When I showed her the pink theme for Eclipse 2.2 she was having 2nd thoughts on her choice. Over all a damn good device and lots of different options for it.
gk1984 said:
Wow, lucky you. They'll do anything to get more money from ya (us) huh? They're reasoning is they're letting her upgrade over a year early - hence the reason for no choice.
I appreciate the rom tips, but she refuses to go that route - I tried. I've rooted and flashed countless roms on 3 phones i've owned, but she isn't comfortable letting that happen. so, her use will always be 100% stock. But since we're on the topic, any promise of an official ICS update? I'll look into this myself if no one cares to answer. I'm sure that's easy to find.
Click to expand...
Click to collapse
The data drop issues I had were resolved with the leaked .904 update. Fairly simple to apply and the phone stays stock since its just an update, maybe you need to root. (I was rooted when I applied it and had to reroot after.)
Other then that I would occasionally get duplicate texts and it would get rather annoying getting the same text multiple times, one time it didnt stop so I had to reboot (note that this is same in stock as well as roms and messaging apps).
Since then I disabled the timestamp option in the text messaging and it seems to have resolved it. (2 days with no duplicates) I re-enabled it to see if it would start doing it again to see if the timestamps are the actual root cause of the problem.
Those were my only issues with Stock. Since then I have been running Eclipse and have been loving it.
nobe1976 said:
Got mine about 2 weeks ago and I absolutely love the way it works. My wife upgraded as well to her first smartphone, but sadly she chose the Samsung Charge. When I showed her the pink theme for Eclipse 2.2 she was having 2nd thoughts on her choice. Over all a damn good device and lots of different options for it.
Click to expand...
Click to collapse
DROID Charge?? that's a terrible choice.

[Q] [EMERGENCY] Sitting Brick - CM 10.1

Hi everybody,
I was (am?) running CM 10.1 for a couple days just to see how it was, and it was nice. I was going to make it my daily driver until I got a call while the phone was in my pocket and suddenly, the ringing stopped. I took the phone out of my pocket and tried to unlock it. No cigar. It must have powered off. Pressed and held. Nothing. Bootloader? Nope. Try under the halogen work lamp. Nope. No charging light, no splash screen, nothing. Just a brick.
How is it possible for the phone to just brick itself like that? I remember setting the max clocking speed at 1.5ghz and the governor to "conservative" but that's really it. Plus I had rebooted a couple of times between then and now. I ddon't have many apps, let alone many that have root access. So what's up?
Please help me. I give my battery 15 maybe 24 hours before it dies and I can't boot.
Oh yeah. I don't have S-off, I got my version of CM from get.cm, no custom kernel, or any mod of any sort. The phone was not actively doing anything, except for sitting in my pocket. I held the power button and the power + volume for a good 20-30 seconds.
EDIT: Is my only option to play dumb and ask for warranty? D': I don't want to do that because the rep who traded in my GS2 noticed that it was rooted. I'll probably get denied.
Seriously, anybody? What are my options? What caused this? Is it my fault?
I wish I had some insight on why that happened to you or how to fix it. What I can say is that I was thinking about flashing my first AOSP rom in the near future but was iffy on it. Now I'm super iffy.
I suppose there is a possibility that it was not software related. Maybe the phone is just a clunker? Hopefully someone more knowledgeable than myself can comment.
try posting this in the CM 10.1 forums and you will get a result. sorry.
Sent from my SGH-I747 using xda premium
SantinoInc said:
I suppose there is a possibility that it was not software related. Maybe the phone is just a clunker?
Click to expand...
Click to collapse
That's a possibility, and what I'm thinking too. Surely someone would have noticed if their phones blew up when they received a call right? The phone wasn't doing anything I hadn't done before (i.e. receiving calls).
You think Sprint will replace it? It's pretty much mint other than the software.
And there is no HTC One Cyanogenmod forum yet.
EDIT: So is it safe for me to go to the store and tell them it crapped out on me? Will they be able to tell that I rooted it?
Have you tried using the HTC charger that came with the phone and letting it charge for for an hour? If the phone got completely discharged it may take up to 10 minutes just to lite up/
RJR
rrusek said:
Have you tried using the HTC charger that came with the phone and letting it charge for for an hour? If the phone got completely discharged it may take up to 10 minutes just to lite up/
RJR
Click to expand...
Click to collapse
First off, Lithium ion batteries do not completely discharge, ever. If they do, they are ruined. Your phone will turn off before it lets the battery drain.
Second, I had at least 80% charge left when it bricked this morning. But what the heck, might as well.
EDIT: Wow. I googled hard bricks and pretty much every case is some kind of update or flash gone wrong. Nobody was just walking around when their phone bricked. This is weird. Considering how rare hard bricks are and the fact that the only apps with root access I had were Ti, File Manager, Spirit and Nova, I'm inclined to believe this is a hardware issue. But I can't be sure.
Bumping. I only have a little while before my charge runs out.
Hmmm, do you know, or have an idea what the battery life was when the incident occurred?
==
EDIT: Oh I see...
I unplugged it about 3 maybe 4 hours before it bricked. It had maybe an hour of screen time then. I'm assuming I had around 80% when it bricked. I have no idea how much power the device is currently consuming. But if it's truly bricked, prolly not much, so it'll last for a while.
If it isn't truly bricked, then probably not that long...
Guys, I'm desperate. I'll try absolutely anything.
All right, it seems like I'm done. This device is toast. Even though it seems like I didn't make any mistakes. I know that almost for sure because my phone was ringing when it bricked at 12:36 P.M. today.
Based on what I've said, does anybody think I am COMPLETELY to blame for this? I don't want my conscience to eat me alive when I take this is for warranty and play dumb. I truly believe this has nothing to do with rooting/custom ROM. I really believe this is a defective phone. Am I wrong?
Did u try the bright light trick
Sent from my HTCONE using Tapatalk 4 Beta
Try the bright light trick...
You can't even get into the boatloader? Or does anything show up when you plug it into the computer?
Sent from my HTCONE using xda app-developers app
sauprankul said:
Hi everybody,
I was (am?) running CM 10.1 for a couple days just to see how it was, and it was nice. I was going to make it my daily driver until I got a call while the phone was in my pocket and suddenly, the ringing stopped. I took the phone out of my pocket and tried to unlock it. No cigar. It must have powered off. Pressed and held. Nothing. Bootloader? Nope. Try under the halogen work lamp. Nope. No charging light, no splash screen, nothing. Just a brick.
How is it possible for the phone to just brick itself like that? I remember setting the max clocking speed at 1.5ghz and the governor to "conservative" but that's really it. Plus I had rebooted a couple of times between then and now. I ddon't have many apps, let alone many that have root access. So what's up?
Please help me. I give my battery 15 maybe 24 hours before it dies and I can't boot.
Click to expand...
Click to collapse
i knew there was something going on here, between cm10.1 and the sprint htc one ? sure makes me wonder, i've been on my replacement for nearly 2 weeks now running stock rooted with s-off. http://forum.xda-developers.com/showthread.php?t=2310750
Ok I just read your thread and was wondering. did you get your 150 back?
Either you and I are incredibly unlucky or the m7spr cm 10.1 is suicidal.
Just a question. in general, what setting were you using? Anything similar to mine? I had also set notification light to "long". how about you?
sauprankul said:
Ok I just read your thread and was wondering. did you get your 150 back?
Either you and I are incredibly unlucky or the m7spr cm 10.1 is suicidal.
Just a question. in general, what setting were you using? Anything similar to mine? I had also set notification light to "long". how about you?
Click to expand...
Click to collapse
I was told I would be refunded on my next bill so i'm waiting it out to see before I send back the bricked one. no i was stock-cm and what I mean by that is i installed cm10.1 added my apps, set up my home screens and used it like that until it died. i changed nor tweaked any of the settings from cm defaults
The same thing happened to my room mates HTC One yesteray. I first installed CM, and it was getting extremely hot, so I decided to try rootbox, similar issue, and the device was discharging far too fast. He turned the phone off to wait for me to get home so I could try to fix it. I got home, and there was no sign of life, it was charged fully before he turned it off. It wouldn't turn on at all. I had him take it to sprint and do warranty, they said they needed to open it(LAWL). He went back an hour later, they couldn't open it of course. They handed him a new phone.
Have you tried plugging it into a pc to see if it recognizes anything in device manager? Checked adb devices and fastboot devices?
I have. And nothing. No charge no power no recognizing
Sent from my HTCONE using Tapatalk 4 Beta

Retitled. How to hose your phone in 35 easy steps. :)

To be fair to HTC/Sprint I retitled this. As the phone is not representative of a normal M8 (either by hardware or corrupted/miss programming).
Long story.
If you want the short version, "This phone sucks" (and by the way so does the S5).
Here is the long version.
Bought the phone first day.
HTC Unlocked and Rooted it as soon at it was available. Applied S-OFF as soon as it was available.
I had not much time to play with it and stayed on Stock and have WIFI on full time which is used at work and home.
Couple days ago I decided to try some ROMs (being very patient for things to mature a bit). I tried Barebones, pretty good ROM. Note I had "dirty flashed it".
Then I took my first long trip since I got the phone. 100 miles into the boonies.
It popped up "Roaming Guard every 2 minutes", every call. But it was still running ok.
I had forgot to shut the roaming guard off (or it was locked out by the time I though of it).
This is a known issue and happened on M7as well. Most reliable way to deal with it, is to full wipe in order to disable it. (I tried all the tricks).
Well at this time OMJ released his "Harman" ROM and Firmware.
Well I guess it's a good time to start clean, wipe and switch to OMJ's Harmon ROM (and firmware) (whom I've been a loyal customer of)
So this stupid Roaming Guard thing keeps coming and going as I sort out which ROM I want, restoring things with TB etc.
But now, my phone is "stuck is 1X". WTF. And if it does occasionally show 3G as soon as I use it, it drops out completely or reverts to 1X.
So now I think I hosed something really bad. Can't get 3G at home or work. My wifes HTC One M7 is fine (running OMJ's BadBoys ROM)
Updated Profiles, played with PRL's.
So I put it all back to factory (except S-ON) and used the HBOOT that hides that's it's S-OFF.
And flashed the closest Stock ROM I could find (which so happened to get no Data or Voice at all). Perfect !!
Then took it to sprint store, and it was a sharp kid and he said it was rooted and nicely handed it back. He suggested I add T.E.P. and "try again".
Well I figured I'll have to S-ON it. And stopped in another store to added T.E.P. just in case. I had like 2 days left.
So I was gonna go home S-ON it and go to another Sprint "repair" Store but decided I really needed to get to some other commitments.
So I restored a backup and on the road and the phone was back to "Normal" except for the stupid Roaming Guard thing. WTF.
Then it hit me. The new ROM from OMJ was telling me what my REAL network was doing and the stock ROM was lying through it's teeth.
I'm well aware of Developer ROM's displaying "1x" when it sees 1x but after being on the stock ROM (with WIFI on), I kind of forgot about it.
And I was never clear what the "New" Spark Icons were really saying anyway (with WIFI ON or OFF).
So the truth is this thing has been running like crap since day 1. And I believe even worse since the first OTA firmware update.
I started researching options to get the Galaxy S5. Turns out the reviews are worse on the S5 than the M8.
Then I kept finding threads like this one.
https://community.sprint.com/baw/thread/155517
Maybe I have a bad phone. Maybe I'll just smash the thing and try another one.
I miss my M7. Luckily my wife has it.
I had to get my first M8 replaced because it was roaming all the time. My second one is much better . Sounds like you have a bad one like my first one. I returned mine within the first 14 days to get a no-questions-asked replacement for full refund.
Uhh.. No problems here. Sounds like a defective device to me. They won't swap it where you rooted it, TEP will cost you a deductible and they'll send you a refurbished model. Shouldn't of rooted so quickly.
Sent from my 831C using xda app-developers app
I don't understand if u don't want the roaming guard to sound just uncheck it on the settings. If you have trouble with your settings dial *#*#4636#*#* and select phone information scroll down and select the option cdma+evdo/lte then reboot and check if that help. Then again u should be aware of this
http://forum.xda-developers.com/showthread.php?t=2701255 just in case u r not.
Sent from my 831C using XDA Premium 4 mobile app
breezedragon said:
I don't understand if u don't want the roaming guard to sound just uncheck it on the settings. If you have trouble with your settings dial *#*#4636#*#* and select phone information scroll down and select the option cdma+evdo/lte then reboot and check if that help
Sent from my 831C using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Not so easy to shut Roaming Guard off. I'll bet if most people look right now, You'd find it greyed out.
I just completely wiped my phone again. Ran RUU on it. Immediately Disabled the Guard. And a half hour later it's all locked out again (but it's locked out disabled).
I don't know what causes it to lock.
But you do have to do it immediately after a wipe.
I'll check out the Options #*# option you suggested. Thanks. I remember that being mentioned before.
Aldeel said:
Uhh.. No problems here. Sounds like a defective device to me. They won't swap it where you rooted it, TEP will cost you a deductible and they'll send you a refurbished model. Shouldn't of rooted so quickly.
Sent from my 831C using xda app-developers app
Click to expand...
Click to collapse
I tend to root as soon as it's available. In case an OTA comes out and lose the ability to ever do it. I also like to see if I can root it with in the 14 days, because if something does go wrong I can swap it. I can make it factory looking again. I just didn't want to bother in case they could fix it, because it felt like just a programming issue. I knew I was taking a chance when I brought it in like that. I've brought in MUCH more hacked phones and walked out with a brand new one, with no T.E.P.
I'm still not sure if this is a "Broken" phone. It definitely won't pull in weak 3G like my M7 did.
mswlogo said:
I'm still not sure if this is a "Broken" phone.
Click to expand...
Click to collapse
It probably is.
Fwiw, I've never seen my roaming guard settings greyed out.
As a sprint tech I can tell you 100% of the M8's that have come in to my store that I've replaced have been better the second time around. Seems like there were some lemons in the first batch. You'd better take it in to get exchanged or break it to get a replacement soon(lol) because as of today we were ordering new replacements, soon it'll be refurbs once there is stock in the warehouse.
I also noticed the serial number on my original M8 started with FA, while my current one starts with HT. Could be that ones from a specific location were bad.
There is problem in this phone. I don't think why you face this type of problem?
HaiKaiDo said:
As a sprint tech I can tell you 100% of the M8's that have come in to my store that I've replaced have been better the second time around. Seems like there were some lemons in the first batch. You'd better take it in to get exchanged or break it to get a replacement soon(lol) because as of today we were ordering new replacements, soon it'll be refurbs once there is stock in the warehouse.
Click to expand...
Click to collapse
Thanks for the heads up. Hopefully I won't have to "break it". I never have, but I would if it came down to it.
I was thinking that they are not refurbished yet as well.
I'm not convinced 100% it's broken yet.
I did notice in a breakdown of the phone, that they do have little spring loaded contacts to the Antenna's, which have been a problem on past phones. And that might be all it is.
I have $18.00 glass screen installed on it as well. And it's installed PERFECTLY. Chances of that happening again are slim
I really would like to get this phone to work.
That thread I posted, folks got second phones and still had issues.
I think it has to do with this whole Spark thing.
You know I wouldn't be rooting and wanting the option of Roam only etc. if the Sprint Network wasn't so bad in the first place.
The only thing that keeps me is the SERO plan. But that is wearing thin. Everyone of my co-workers gets 10-40x faster data rates than I do.
AT&T or Verizon.
Sprint better get their act together.
Oh and the store I did go to. They just fired all their Techs 3 weeks ago. It used to be a good store to go to.
Captain_Throwback said:
It probably is.
Fwiw, I've never seen my roaming guard settings greyed out.
Click to expand...
Click to collapse
Me neither.
Should definitely look into getting it replaced, though.
Captain_Throwback said:
I also noticed the serial number on my original M8 started with FA, while my current one starts with HT. Could be that ones from a specific location were bad.
Click to expand...
Click to collapse
My M8's serial number starts with FA and so far, the only real issues I've had are sending/receiving texts at home. Sometimes, they come in delayed but I attribute that to the network moreso than the phone. Though, updating the profile/prl seems to fix it. Forcing the phone to re-provision while on CDMA rather than LTE seems to also keep it from happening sooner.
mswlogo said:
Thanks for the heads up. Hopefully I won't have to "break it". I never have, but I would if it came down to it.
I was thinking that they are not refurbished yet as well.
I'm not convinced 100% it's broken yet.
I did notice in a breakdown of the phone, that they do have little spring loaded contacts to the Antenna's, which have been a problem on past phones. And that might be all it is.
I have $18.00 glass screen installed on it as well. And it's installed PERFECTLY. Chances of that happening again are slim
I really would like to get this phone to work.
That thread I posted, folks got second phones and still had issues.
I think it has to do with this whole Spark thing.
You know I wouldn't be rooting and wanting the option of Roam only etc. if the Sprint Network wasn't so bad in the first place.
The only thing that keeps me is the SERO plan. But that is wearing thin. Everyone of my co-workers gets 10-40x faster data rates than I do.
AT&T or Verizon.
Sprint better get their act together.
Oh and the store I did go to. They just fired all their Techs 3 weeks ago. It used to be a good store to go to.
Click to expand...
Click to collapse
Yeah lucky for me I dont work at a corporate store lol. They did a mass layoff of techs in corporate stores.
No problems here either
~m8whl modded stock
2.265 Max ¦ 300 Min
ondemand
row
I'm curious now if my phone is bad or its network related. I seem to drop/miss calls quite often. I just checked my serial number and it starts with FA as well.
I'm wondering if these phones were all built in different locations. I have a gold one from best buy and this thing works like a champ. I get similar cell signal compared to my s3. Even at my in laws house which just got lte a few months back and my brother in laws house where I get no signal on my s3, it acted the same with no signal. He lives in a secluded area. I'm reading a lot of negative things about phones bought thru Sprint being problematic. Haven't read anything about the gold best buy phones acting up. What do you all think could these phones be built in totally different locations?
Sent from my 831C using XDA Premium 4 mobile app
Maybe not different locations, but definitely different batches. Some could have subpar antennas.
I believe the serial number indicates the distribution center from which the device was produced. I saw mention of it in the Firewater thread when people were trying to figure out why it worked on some devices and not on others.
Serial number for my phone started with FA. Ordered it after watching the unveiling, got it two days later.
Haven't had a single problem with the phone as far as software, and no hardware issues like defects.
Guess I'm just lucky.
Knock in wood taking the firmware update on H/K ROM doesn't change things down the line.
sprkat85 said:
I'm wondering if these phones were all built in different locations. I have a gold one from best buy and this thing works like a champ. I get similar cell signal compared to my s3. Even at my in laws house which just got lte a few months back and my brother in laws house where I get no signal on my s3, it acted the same with no signal. He lives in a secluded area. I'm reading a lot of negative things about phones bought thru Sprint being problematic. Haven't read anything about the gold best buy phones acting up. What do you all think could these phones be built in totally different locations?
Sent from my 831C using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I have a gold one as well and also see none of these issues. It also seems to be comparable to my S3's reception.

Should I upgrade or is it my phone?

My phone is only 3-4 months old and it's starting to overheat and lose battery fairly quick 5-6 hours usage max. I want to try rooting on stock, but I don't want to have to manually flash monthly security updates.. I'm just kind of over all of that now. I went to FAA and am no longer a flashaholic like I was in my early 20's. I also, don't have the time for it, and the random hiccups or break downs when I need my phone to work 100% of the time.
I don't understand why this is happening. The phone is in like new condition. I could easily list and sell it as like new, because I've kept it in a case, never let it near water or dropped it. I subconsciously know to put my keys in the opposite pocket as my phone (very good habit to get into I must add). So I think I could get a lot for this phone on Amazon looking at the prices it's being sold $350 now (I paid $300 for it months ago, but it's discontinued, and people do still want this). I would list it for $325. My seller feedback is 100% with 9 other smartphones sold with feedback stating I sell my products exactly as described, so when I list, they usually sell within 24 hours.
I don't want to sell, but would A. Would it be smart since I can basically get my money back and upgrade without losing much (if any) money after fees? B.) Do you think there's a fix, or is my phone going bust? C.) With the phone being 3-4 months old, should I just get Motorola to replace it? I heard they give 64GB new replacements for the cloud whites for Amazon customers. Then I could sell that and actually buy a 6P for not much more, and have a 6 mos old phone as opposed to a 1.5 old model.
Thoughts?
nikeman513 said:
). So I think I could get a lot for this phone on Amazon looking at the prices it's being sold $350 now (I paid $300 for it months ago, but it's discontinued, and people do still want this). I would list it for $325. My seller feedback is 100% with 9 other smartphones sold with feedback stating I sell my products exactly as described, so when I list, they usually sell within 24 hours.
Thoughts?
Click to expand...
Click to collapse
What does your seller feedback have to do with upgrading your phone, or whether it is defective?
Why does it matter that other phones sell within 24 hours? If your Samsung Galaxy S5 took 25 hours to sell, does that mean your Nexus 6 doesn't have an overheating problem?
I would recommend doing a factory reset to make sure that it isn't some malfunctioning apps that are causing this, before you send it in to Moto, or sell it for more than you paid (which is somehow relevant to the issue at hand).
We have no idea if your N6 is defective. That's up to you to decide and RMA with Motorola if you want. Motorola may send you a brand new or refurbished phone.
andy_n_ said:
What does your seller feedback have to do with upgrading your phone, or whether it is defective?
Why does it matter that other phones sell within 24 hours? If your Samsung Galaxy S5 took 25 hours to sell, does that mean your Nexus 6 doesn't have an overheating problem?
I would recommend doing a factory reset to make sure that it isn't some malfunctioning apps that are causing this, before you send it in to Moto, or sell it for more than you paid (which is somehow relevant to the issue at hand).
Click to expand...
Click to collapse
I'm just stating I could sell it if I had to and get what I paid for it, if buying a new phone is a better decision. Idk if this a common problem with the Nexus 6 or not. Everything is pretty much bone stock. I don't want Touchwiz or any bloated phone. I'd rather get another Nexus, but I am worried about the SD810. Is the SD810 in the 6P better than it is in the OP2 and LG phones? I prefer no bloatware. I'm very minimal with my apps.
seabro01 said:
We have no idea if your N6 is defective. That's up to you to decide and RMA with Motorola if you want. Motorola may send you a brand new or refurbished phone.
Click to expand...
Click to collapse
What would cause it to start lagging and getting so hot that I have to turn it off for 15-20 minutes for doing nothing, but reading or taking calls. I keep the brightness almost all the way down 99% of the time to keep the phone from getting burn in too. I've done everything I can to baby this phone for the day I do decide to resell it, but I've never had a phone just start going crazy except when I had custom ROMs on it, but it's stock now. I've tried wiping cache. I still haven't done a FDR, but I did those for people when I worked in wireless in college, and that was always a last ditch effort that never really solved a problem like this.
Not trying to be funny or weird, but I don't watch porn or visit weird websites. It's always news, check Facebook on their webpage, and Google now. Gmail attachments from co-workers and family and friends. So I don't think I could have a virus. Can a chip or RAM just go bad one day?
nikeman513 said:
What would cause it to start lagging and getting so hot that I have to turn it off for 15-20 minutes for doing nothing, but reading or taking calls. I keep the brightness almost all the way down 99% of the time to keep the phone from getting burn in too. I've done everything I can to baby this phone for the day I do decide to resell it, but I've never had a phone just start going crazy except when I had custom ROMs on it, but it's stock now. I've tried wiping cache. I still haven't done a FDR, but I did those for people when I worked in wireless in college, and that was always a last ditch effort that never really solved a problem like this.
Not trying to be funny or weird, but I don't watch porn or visit weird websites. It's always news, check Facebook on their webpage, and Google now. Gmail attachments from co-workers and family and friends. So I don't think I could have a virus. Can a chip or RAM just go bad one day?
Click to expand...
Click to collapse
It could be a wide variety of things. From apps (which clearly it isn't, given the provided information) to hardware. Whether it's a defective battery that's getting hot under very minimal loads or during charging, or whether it's a dying chip/something shorting out which is generating much more heat than it should. Download System Monitor Lite on Google Play and see what temperatures your CPU and battery are running on, and at what frequencies/loads it ramps up at. If the temps ramp up even when there's no CPU usage, then it's probably hardware and Motorola/Google (depending on the origin of device) will do their best to satisfy you within a week. If your CPU usage is constantly hitting high numbers you should probably factory reset your device.
Hope this gets you a step further, unlike other comments..
humzaahmed155 said:
It could be a wide variety of things. From apps (which clearly it isn't, given the provided information) to hardware. Whether it's a defective battery that's getting hot under very minimal loads or during charging, or whether it's a dying chip/something shorting out which is generating much more heat than it should. Download System Monitor Lite on Google Play and see what temperatures your CPU and battery are running on, and at what frequencies/loads it ramps up at. If the temps ramp up even when there's no CPU usage, then it's probably hardware and Motorola/Google (depending on the origin of device) will do their best to satisfy you within a week. If your CPU usage is constantly hitting high numbers you should probably factory reset your device.
Hope this gets you a step further, unlike other comments..
Click to expand...
Click to collapse
Thank you for the useful information. I'm going to check that out the next couple hours and if it seems to have odd frequency's, I'll go ahead and FDR it and give it another day. Then if it has the problem still, I'll go ahead and do a warranty claim. I just would hate to be without a phone for however long they will make me be without one, but it's getting pretty severe. Thanks again.
nikeman513 said:
Thank you for the useful information. I'm going to check that out the next couple hours and if it seems to have odd frequency's, I'll go ahead and FDR it and give it another day. Then if it has the problem still, I'll go ahead and do a warranty claim. I just would hate to be without a phone for however long they will make me be without one, but it's getting pretty severe. Thanks again.
Click to expand...
Click to collapse
A few weeks ago my Google now app updated and my phone had severe battery drain and got warmer than usual (Google now was at around 25% in battery usage). So I decided to FDR and then install a nandroid backup I had and problem solved. So imho apps can cause the symptoms you describe.
Thread cleaned. Please keep your comments/replies wholly objective - and CORDIAL. Thanks.

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