Note sure if this is a demo unit, but I really hope that the Note 3 will come with all the items from the international version (headphones, S-pen manual, etc).
http://www.youtube.com/watch?v=8k_q27V9IYs
rusto said:
Note sure if this is a demo unit, but I really hope that the Note 3 will come with all the items from the international version (headphones, S-pen manual, etc).
http://www.youtube.com/watch?v=8k_q27V9IYs
Click to expand...
Click to collapse
No headphones
Theres pictures posted up in the ATT shipping thread in the general section now. Looks to be orange att box no headphones but possible extra S-Pen tips
whhhyyy would they do that!?
I got the note 1and 2 never no earbuds,att doesnt include them,I would suspect no spen tips either.I think its kind of ridiculous that you pay 300 or full price for the phone and they take them out.I just got the tmobile version to use on att everything comes in the package earbuds spen tips everything samsung includes
gubbilo144 said:
I got the note 1and 2 never no earbuds,att doesnt include them,I would suspect no spen tips either.I think its kind of ridiculous that you pay 300 or full price for the phone and they take them out.I just got the tmobile version to use on att everything comes in the package earbuds spen tips everything samsung includes
Click to expand...
Click to collapse
From the pics in the other thread, it looks like they include the s-pen tips. Maybe they leave out the headphones so they can sell you theirs...
ddenson said:
From the pics in the other thread, it looks like they include the s-pen tips. Maybe they leave out the headphones so they can sell you theirs...
Click to expand...
Click to collapse
still feels like you're getting robbed...charge me less for the phone and THEN try to get me to buy yours since you don't include any in the box
weirdingway said:
still feels like you're getting robbed...charge me less for the phone and THEN try to get me to buy yours since you don't include any in the box
Click to expand...
Click to collapse
What makes it even worse is that some att phone include ALL of this stuff haha. The s4 had everything. My old HTC One came with a bunch of random stickers and stuff but the notes are lucky to come in a box at all haha
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app
I chatted with an AT&T customer person and they confirmed that it does not come with them. Also she mentioned that it is not their fault, but Samsung. I'm going to call Samsung and complaint.
They always come in AT&T packaging. If you want to buy it retail, you can. Probably not now. but with a carrier, they order what's "needed only" to get a good bulk pricing. The rest of the accessories can be purchased at a premium there or else where. But when you buying in volume, you just want the basics to get more for your money, even if its selling to the consumer at the same cost with the headphone and fancy Samsung packaging.
Blame AT&T. Samsung just fulfilling their order.
It comes with the spen tips.
Sent from my SAMSUNG-SM-N900A using xda app-developers app
delete
madmike23 said:
They always come in AT&T packaging.
Click to expand...
Click to collapse
This is incorrect. The S3, HTC One, and S4 came in original packaging with all accessories. Was hoping AT&T was getting away from being so cheap.
americasteam said:
This is incorrect. The S3, HTC One, and S4 came in original packaging with all accessories. Was hoping AT&T was getting away from being so cheap.
Click to expand...
Click to collapse
Sorry, the Skyrocket, Note 1, 2, 3 and countless others... comes in AT&T boxes and no headphones...
madmike23 said:
Sorry, the Note 1, 2, and 3 comes in AT&T boxes.
Click to expand...
Click to collapse
Yeah, it's hit or miss. Wasn't sure about the Note 2 as I bought the International version.
madmike23 said:
Sorry, the Skyrocket, Note 1, 2, 3 and countless others... comes in AT&T boxes and no headphones...
Click to expand...
Click to collapse
My Skyrocket came with headphones... but in ATT box
wttisme said:
I saw a T-Mobile unboxing and it came with extra S-pen tips and headphones. The headphones aren't the greatest, but I don't see how Samsung can be to blame when other U.S. carriers are getting both? I really hope ATT doesn't use that glossy eyesore they call a box.
EDIT: Damn...just dug through the shipping thread and found the pics. I'm sure it's smaller, but I doubt there's anything "green" about a colored up box vs. a fully recycled one.
Click to expand...
Click to collapse
Can you post a link to the tmobile unboxing?
samven582 said:
Can you post a link to the tmobile unboxing?
Click to expand...
Click to collapse
http://www.youtube.com/watch?v=VkmpNOvYxak
delete
First thing first I like this phone a lot.
I am however disappointing at AT&T for doing what they did to the packaging. I'm not sure why they didn't just leave it in the original packaging and left the damn headphones.
Related
Realized I bought a fake galaxy s5 earlier today. I didn't know there were so good fakes out there now, I haven't kept up with cell phones since the HTC EVO 3D. I'm mad, I bought it for $325 . I am so ****ing pissed at myself for being so stupid. I should have come on here first and done some research but I was dying for a new phone since I have been on the Nokia Lumia 900 for the past year and its on its last legs, saw the 325 price tag on CL and jumped on it thinking I got a good deal. Never again will I let impulses get the best of me. This is more of a rant, but also here is this guys information in case any of you are in the Central Florida region (this is a copy and paste of a CL ad I just made warning other users on CL):
This mother****er sold me a fake Galaxy S5. His ads are the following links:
links are blocked because I have less than 10 posts
His phone number is: 7862021013
And he calls himself T. He is a tall black man that drives a sedan. He will ask you to meet him in front of Walmart on Turkey Lake Rd.
DO NOT BUY THE GALAXY S5 or any phones from him, no matter how low he is going. The S5 is 100% fake. Run CPU-ID app on phone and you will see that it does not have a Snapdragon process but an ARM Cortex old ass one. It also does not have 16gb memory but 1.7gb. Also if you look at the box you will notice that it says 3GB of RAM when the original Galaxy S5 really has 2GB. This man is a lie and a cheat. Do not get conned like I have. I gave him $325 and am stuck with a fake ass replica.
This is only fair warning to other CL users, I would hate to hear of others fall victim to this con.
**edit: Updated with pictures of the fake s5. I should have looked at the box itself more closely, right there it said 3GB RAM, Fell so stupid.
tmaynehassuru said:
Realized I bought a fake galaxy s5 earlier today. I didn't know there were so good fakes out there now, I haven't kept up with cell phones since the HTC EVO 3D. I'm mad, I bought it for $325 . I am so ****ing pissed at myself for being so stupid. I should have come on here first and done some research but I was dying for a new phone since I have been on the Nokia Lumia 900 for the past year and its on its last legs, saw the 325 price tag on CL and jumped on it thinking I got a good deal. Never again will I let impulses get the best of me. This is more of a rant, but also here is this guys information in case any of you are in the Central Florida region (this is a copy and paste of a CL ad I just made warning other users on CL):
This mother****er sold me a fake Galaxy S5. His ads are the following links:
links are blocked because I have less than 10 posts
His phone number is: 7862021013
And he calls himself T. He is a tall black man that drives a sedan. He will ask you to meet him in front of Walmart on Turkey Lake Rd.
DO NOT BUY THE GALAXY S5 or any phones from him, no matter how low he is going. The S5 is 100% fake. Run CPU-ID app on phone and you will see that it does not have a Snapdragon process but an ARM Cortex old ass one. It also does not have 16gb memory but 1.7gb. Also if you look at the box you will notice that it says 3GB of RAM when the original Galaxy S5 really has 2GB. This man is a lie and a cheat. Do not get conned like I have. I gave him $325 and am stuck with a fake ass replica.
This is only fair warning to other CL users, I would hate to hear of others fall victim to this con.
Click to expand...
Click to collapse
For $325 for an S5 you should expect it to be stolen, Broken, or bad IMEI. Or in this case fake. I NEVER use craglist anymore due to this happening to people with any & everything. I also Highly Recomend Swappa.com I see fakes sold ALL the time on Cragslist. I Usually send harassing texts about to them as well. lol.
But could you not tell it was fake? I know they have gotten better at making decent knock offs but usually at first glance of the front and or software / Screen I can tell easily.
That wretch, I feel for you! Just make sure when you get the S5 get the new one with more memory. Just chalk it up as a lesson learned, heck you have a little toy to play with now.
Sent from my SM-G900T using Tapatalk
$325, really? Even if it were stolen / hot, he'd be selling it for more than that...
Did you contact the police?
hyelton said:
For $325 for an S5 you should expect it to be stolen, Broken, or bad IMEI. Or in this case fake. I NEVER use craglist anymore due to this happening to people with any & everything. I also Highly Recomend Swappa.com I see fakes sold ALL the time on Cragslist. I Usually send harassing texts about to them as well. lol.
But could you not tell it was fake? I know they have gotten better at making decent knock offs but usually at first glance of the front and or software / Screen I can tell easily.
Click to expand...
Click to collapse
I didn't look at it very closely, like I said I haven't really been in the market for phones for awhile. I didn't realize the fakes are so much better than it used to be. I also did 0 research before buying and the thought of a fake one didn't occur, stupid me. I also put up pictures just now to show you all what I got.
SnuggP said:
That wretch, I feel for you! Just make sure when you get the S5 get the new one with more memory. Just chalk it up as a lesson learned, heck you have a little toy to play with now.
Sent from my SM-G900T using Tapatalk
Click to expand...
Click to collapse
What is the new one with more memory? There's a new version of the s5 coming out? Lol I am putting it back on CL for a 100 dollars, i put it up as replica I dont want to con nobody, I'm sure somebody will want it, its still a decent phone. I also put up pictures just now to show you all what I got.
cmd512 said:
$325, really? Even if it were stolen / hot, he'd be selling it for more than that...
Click to expand...
Click to collapse
Ya. I don't know what happened today, normally I'm very skeptical, but the dire need for a new phone got the better of me and I really wanted the S5...thought i hit gold with this deal...I would rather have donated or gambled that money away then give it to that conning ****er on CL. I also put up pictures just now to show you all what I got.
daoom said:
Did you contact the police?
Click to expand...
Click to collapse
Orlando Police are jokes. They don't do squat EVEN if you give them all the evidence they need. I only have his phone number, I don't have a pic of him or his car plate. I should have been more skeptical when I saw him take out a burner phone...so stupid. I also put up pictures just now to show you all what I got.
The first giveaway is that the earpiece should be black and not silver.
So sorry you got screwed over man.
Sent from my SAMSUNG-SM-G900A using XDA Premium 4 mobile app
tmaynehassuru said:
Orlando Police are jokes. They don't do squat EVEN if you give them all the evidence they need. I only have his phone number, I don't have a pic of him or his car plate. I should have been more skeptical when I saw him take out a burner phone...so stupid. I also put up pictures just now to show you all what I got.
Click to expand...
Click to collapse
You have a phone number and a CR add, they could easily find him.
Dude, be honest here, you were buying a new phone for $325 from a dude in a parking lot. You KNEW you were likely buying stolen property and didn't care. Your not calling the police has nothing to do with their competence .. or lack there of.
13
Doesn't hurt to call and talk to PD.
Are you sure ?
Hi, Sad to hear that... But you 100% sure that its fake ? did you factory reset it once before use ? coz everything else its pretty perfect did you check camera before buy like selected focus n hdr ??
That's a legit looking fake man. Few minor appearances should've given it away. Software was a dead giveaway that if was fake. Sorry you got scammed. It sucks there are some scum in this world
Sent from my SM-G900F using Tapatalk
WizeGuyDezignz said:
The first giveaway is that the earpiece should be black and not silver.
So sorry you got screwed over man.
Sent from my SAMSUNG-SM-G900A using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I am too, thanks for your condolences
.
daoom said:
You have a phone number and a CR add, they could easily find him.
Dude, be honest here, you were buying a new phone for $325 from a dude in a parking lot. You KNEW you were likely buying stolen property and didn't care. Your not calling the police has nothing to do with their competence .. or lack there of.
Click to expand...
Click to collapse
No man, I just thought I got a good deal lol. 325 is still a lot of money for a stolen/fake phone. I have gotten good deals like that in the past before, and have met ppl in a parking lot, so this wasn't very off to me. But I think I probably will call them tomorrow.
chungdae said:
Doesn't hurt to call and talk to PD.
Click to expand...
Click to collapse
I probably will tomorrow.
moizhaque said:
Hi, Sad to hear that... But you 100% sure that its fake ? did you factory reset it once before use ? coz everything else its pretty perfect did you check camera before buy like selected focus n hdr ??
Click to expand...
Click to collapse
Ya, you can tell just from the CPU-ID pictures I have there, the processor isn't the real one and theres only 2GB of usable memory...100% fake. Also the outside cosmetics are off. I wish I had researched this before I bought it. Stupid me. And no I didn't check the camera, I was actually in a rush to leave cuz it was 96 degrees out here today and I was sweating balls lolz. Next time I'll meet people in a starbucks or something and take time to look over what I'm buying
For me the first thing that popped was the led flash. In every fake cell phone it has that look/texture whereas in original phones it has a totally different look. For the author of this thread, this is something to be learned. Even if the phone is sealed in a box, open it, check it, look carefully at the exterior and then look in the phone info. If the seller does not want you to open the box simply pass, there are enough phones out there.
moizhaque said:
Hi, Sad to hear that... But you 100% sure that its fake ? did you factory reset it once before use ? coz everything else its pretty perfect did you check camera before buy like selected focus n hdr ??
Click to expand...
Click to collapse
Of course its fake...look at this home button....its silver! lol
Sent from my SM-G900F using XDA Free mobile app
oTToToTenTanz said:
Of course its fake...look at this home button....its silver! lol
Sent from my SM-G900F using XDA Free mobile app
Click to expand...
Click to collapse
I just took a look at the home button and it is black, from the outside it does look remarkably well done! But I would never buy on a parking lot, that is always fishy, no matter where you are from.
tmaynehassuru said:
Realized I bought a fake galaxy s5 earlier today. I didn't know there were so good fakes out there now, I haven't kept up with cell phones since the HTC EVO 3D. I'm mad, I bought it for $325 . I am so ****ing pissed at myself for being so stupid. I should have come on here first and done some research but I was dying for a new phone since I have been on the Nokia Lumia 900 for the past year and its on its last legs, saw the 325 price tag on CL and jumped on it thinking I got a good deal. Never again will I let impulses get the best of me. This is more of a rant, but also here is this guys information in case any of you are in the Central Florida region (this is a copy and paste of a CL ad I just made warning other users on CL):
This mother****er sold me a fake Galaxy S5. His ads are the following links:
links are blocked because I have less than 10 posts
His phone number is: 7862021013
And he calls himself T. He is a tall black man that drives a sedan. He will ask you to meet him in front of Walmart on Turkey Lake Rd.
DO NOT BUY THE GALAXY S5 or any phones from him, no matter how low he is going. The S5 is 100% fake. Run CPU-ID app on phone and you will see that it does not have a Snapdragon process but an ARM Cortex old ass one. It also does not have 16gb memory but 1.7gb. Also if you look at the box you will notice that it says 3GB of RAM when the original Galaxy S5 really has 2GB. This man is a lie and a cheat. Do not get conned like I have. I gave him $325 and am stuck with a fake ass replica.
This is only fair warning to other CL users, I would hate to hear of others fall victim to this con.
**edit: Updated with pictures of the fake s5. I should have looked at the box itself more closely, right there it said 3GB RAM, Fell so stupid.
Click to expand...
Click to collapse
Well lesson learned. Be glad it's only for $325. Please call the police and see if they can do anything. Thanks BTW, I just downloaded CPU-Z, nice app, everyone should use it when buying any used phone.
Damn that sucks bad man. I never buy on craigslist, I only sell. I feel for you buddy. Lesson learned for all of us.
Sent from my SM-G900T using Tapatalk
WizeGuyDezignz said:
The first giveaway is that the earpiece should be black and not silver.
So sorry you got screwed over man.
Sent from my SAMSUNG-SM-G900A using XDA Premium 4 mobile app
Click to expand...
Click to collapse
You got it backwards because genuine phones have silver earpiece.
Michael_P said:
You got it backwards because genuine phones have silver earpiece.
Click to expand...
Click to collapse
Incorrect. The S4 had silver, are you thinking of that? If you have a black S5 and your earpiece is silver, it's you that has a fake lol.
Sent from my SAMSUNG-SM-G900A using XDA Premium 4 mobile app
WizeGuyDezignz said:
Incorrect. The S4 had silver, are you thinking of that? If you have a black S5 and your earpiece is silver, it's you that has a fake lol.
Sent from my SAMSUNG-SM-G900A using XDA Premium 4 mobile app
Click to expand...
Click to collapse
It's the white S5 I have and they do have silver earpiece, but maybe you right about the black version.
So I got my Note 4 today. I love it, but im note sure if am being picky or if my issue is warranted.
Opened Note, and not sure if im the only one. But I have a crack at top of phone. Real small but noticeable if you look at top.
Should I have them send a new one?
LpSk8r said:
So I got my Note 4 today. I love it, but im note sure if am being picky or if my issue is warranted.
Opened Note, and not sure if im the only one. But I have a crack at top of phone. Real small but noticeable if you look at top.
Should I have them send a new one?
Click to expand...
Click to collapse
Yup, I would send it. it's not a cheap device so I want it perfect.
^^^^
Agreed! Dont settle and get what u paid for! :thumbup:
Can you take it back to store for an exchange?
Call CSR and they will get you another one.
chong67 said:
Can you take it back to store for an exchange?
Call CSR and they will get you another one.
Click to expand...
Click to collapse
online orders are only exchangeable through mail
Send it back asap. If you ever tried to sell it used, you would have to cut the value significantly
id send that back right away man!
I sent my Wife's white Note 4 back (they let us keep it till the new arrives) The glass had a swirl in it that happens in the manufacturing process. I expect perfection from a new phone.
I would send it back.
They are one day shipping a new one. Love Tmo, thx xda. Btw this phone is amazing
I cant wait to devs enable more apps for private mode. This fingerprint scanner works. Plain and simple.
where's the crack? I dont' even see it...
also all phones 4 white spots on the chrome bezel.
twe90kid said:
where's the crack? I dont' even see it...
also all phones 4 white spots on the chrome bezel.
Click to expand...
Click to collapse
Lol. Its a crack brah. Not the antenna bands. Nice try. Hahaha
LpSk8r said:
Lol. Its a crack brah. Not the antenna bands. Nice try. Hahaha
Click to expand...
Click to collapse
I don't see the crack either, just the antenna bands. Are you sure it's not just a piece of the sticky plastic cover that it comes with around the edges of the phone?
Don't see it either. Are you talking about that Squarish thing in between the antenna bands? If so that is normal, both my uncle and my note have them.
m3lover1 said:
Don't see it either. Are you talking about that Squarish thing in between the antenna bands? If so that is normal, both my uncle and my note have them.
Click to expand...
Click to collapse
Yup, those are normal.
Im guessing hes talking about these.
YellowGTO said:
Im guessing hes talking about these.
Click to expand...
Click to collapse
Yes those. The note 3 sucks at macro, but its a crack.
Send it back already, I would walk into a store and request one on the spot.
barfingmonkey said:
Send it back already, I would walk into a store and request one on the spot.
Click to expand...
Click to collapse
Can't . he has to mail it back. Stores only exchange if it was sold thru them.
NOTE 4
BACARDILIMON said:
Can't . he has to mail it back. Stores only exchange if it was sold thru them.
NOTE 4
Click to expand...
Click to collapse
That's a major defect, t-mobile, I'm sure would make an exception.
barfingmonkey said:
That's a major defect, t-mobile, I'm sure would make an exception.
Click to expand...
Click to collapse
He can try . never known them to do that for anyone. Store looses a profit buy doing that
NOTE 4
This is a picture of the phone. I have never seen this original screen protector on this phone before. Usually its the one with the white pen pointing straight upward. Can anyone tell me if this is real?
bluenumber6 said:
This is a picture of the phone. I have never seen this original screen protector on this phone before. Usually its the one with the white pen pointing straight upward. Can anyone tell me if this is real?
Click to expand...
Click to collapse
I just checked out a video and it seems like this front original sticker is the exact same sticker used for the galaxy note 3 but they replaced the 3 with a 4 for this one. Its fake! There is a video of a guy unboxing a known galaxy note 4 clone and it has this exact same sticker.
bluenumber6 said:
This is a picture of the phone. I have never seen this original screen protector on this phone before. Usually its the one with the white pen pointing straight upward. Can anyone tell me if this is real?
Click to expand...
Click to collapse
If you look closely, the ambient light and proximity sensors are a bit under the front speaker, while an original note has its sensors a bit over it. So it's a replica.
bluenumber6 said:
This is a picture of the phone. I have never seen this original screen protector on this phone before. Usually its the one with the white pen pointing straight upward. Can anyone tell me if this is real?
Click to expand...
Click to collapse
Best bet would be call Samsung. The made it in 2 different plants and are packaged different. Even different boxes
BAD ASS NOTE 4 + BAD ASS GEAR S
Looks very fishy to me.
Where do you get this phone from?
Any pictures of the actually phone? Been seeing some Note 3 stuffed into note 4 boxes.
Sent from my SM-N910T using XDA Free mobile app
Temetka said:
Looks very fishy to me.
Where do you get this phone from?
Click to expand...
Click to collapse
It was a craigslist deal. Now I haven't actually bought it yet. I decided not to. Its too risky. Thanks for your reply
I recommend to download and leave the apk on a removable media so you can test if original or fake https://play.google.com/store/apps/details?id=org.vndnguyen.phoneinfo
Sent from my SM-N910T using Tapatalk
Try the following Youtube links for spotting fake note 4's. Very helpful.
https://www.youtube.com/watch?v=f5wctoqYkpk
https://www.youtube.com/watch?v=SF_BKj3unmg
Meet up at a T-Mobile store; or buy direct from a reliable source. I really hate the "opportunist" ways of some people in society.
I used Craigslist to buy/sell my devices all the time up until say two years ago.
So sad people always trying to get over. It's not worth it to get ripped off anymore people are so evil and try to insult your intelligence.
Sent from my: SM-N910T / SQC100-4 with Tapatalk : PIN 2BFBBCE3: T-Mobile 4G LTE
edit: Story of my process last night.
So I got my phone in the morning, and opened it up to find the screen was swirled and scratched and looked really bad in any light. Luckily my mom preordered the S6 (I have the S6 Edge) so I went over to her house to compare phones or to see if she had any scratches on hers. Her phone was absolutely perfect and was a good side by side of what my phone should have looked like. So I went into the AT&T store to activate and talk about getting a replacement or something.
I told AT&T about my concerns about the swirling and scratching and the worker that was helping me looked at it and then tried to justify it. He told me that it looked like a "geometric pattern" so clearly it wasn't from shipping and it was clearly from manufacturing. I think he was trying to comment on the concentric circling of the scratches, so I got what he was saying, but regardless of where the damage came from I felt like they should be responsible for it since they are the ones selling the phone.
Well, I asked what my options are. He told me that I couldn't activate the phone because then I wouldn't be able to return it to an AT&T store to get it replaced. He then told me that it was Samsungs problem and that I should contact their support to get it fixed, since it was a preorder he claimed the phone came straight from Samsung and not AT&T so they aren't responsible. A manager walked over to see how everything was going and when I mentioned my issues, he basically just told me that it sucked. He then walked away. On my way out I told another manager (I am assuming they were both managers. They had dress coats on that said Manager and had the AT&T logo on it.) The other manager said basically the same thing.... "Bummer." And that was it. I walked out with no options from AT&T.
I contacted Samsung and their support told me that I need to talk to AT&T about it since Samsung only manufactures the phones and AT&T sells them, so it's AT&Ts problem since they are the ones actually selling the device. So I got the official run around.
My only bet is to go back to AT&T on the 10th... which I'm supposed to be out of town, so I'm not sure what I'm going to do.
Going to try to contact AT&T today and see what they say.
Like T-Mobile people were complaining about, the screen is swirled straight out of the box. It looks really bad.
I can try and get pictures if people want. Just figured I'd get a thread started to see if anyone else has the problem.
Edit: Picture here. I'll take more tonight.
http://imgur.com/HEyLpUa
Some closeup pictures please. I was checking with someone else on other thread who received his AT&T device. No scratches on his. And maybe you should update the existing scratches thread.
yoman258 said:
Like T-Mobile people were complaining about, the screen is swirled straight out of the box. It looks really bad.
I can try and get pictures if people want. Just figured I'd get a thread started to see if anyone else has the problem.
Click to expand...
Click to collapse
Place of manufacturing? Vietnam?
Sent from my SAMSUNG-SGH-I747 using XDA Free mobile app
I tried getting a picture, but I only have my phone and it won't focus on the screen.
Um, I'm not sure the place of manufacture, I'd assume vietnam.
I went to the att store and they basically said I have to talk to samsung about it.
yoman258 said:
I tried getting a picture, but I only have my phone and it won't focus on the screen.
Um, I'm not sure the place of manufacture, I'd assume vietnam.
I went to the att store and they basically said I have to talk to samsung about it.
Click to expand...
Click to collapse
Yeah, F that. They sold you the scratched up device and now they don't want to take responsibility for it.
Welp... it continues. Guess I'll call AT&T while I'm opening mine tomorrow just to make sure I have a replacement on the way before I even have time to be disappointed lol.
gravi2 said:
Some closeup pictures please. I was checking with someone else on other thread who received his AT&T device. No scratches on his. And maybe you should update the existing scratches thread.
Click to expand...
Click to collapse
http://imgur.com/HEyLpUa
That's all I could get with just my cell phone, I will take some better pictures tonight when I get home.
Is it the same swirly pattern? I can semi see it.
Sent from my SAMSUNG-SGH-I747 using XDA Free mobile app
Jooosty said:
Is it the same swirly pattern? I can semi see it.
Sent from my SAMSUNG-SGH-I747 using XDA Free mobile app
Click to expand...
Click to collapse
It's the same exact swirl pattern that people on the T-Mobile forums are talking about. It looks like an old cars paint in the sun.
Sorry to see you have this problem. Both the phones that I've received, mine and my girlfriend's, seem to be scratch free. I tried to scrutinize with the brightest light I could find, the sun etc, but I couldn't see a blemish. The battery life is crap, but that's another story.
Hope you get this resolved.
ForgottenGuardian said:
Sorry to see you have this problem. Both the phones that I've received, mine and my girlfriend's, seem to be scratch free. I tried to scrutinize with the brightest light I could find, the sun etc, but I couldn't see a blemish. The battery life is crap, but that's another story.
Hope you get this resolved.
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I just want to use the phone. I was so excited to use it, but I can't activate it because then AT&T apparently won't let me exchange it...
I wouldn't mind the scratches if I was allowed to use the phone until a new, scratch free one got here... but whatever. Stuck with my S4 while everyone else gets to enjoy their new stuff.
In all honesty man, I'd try another ATT store. I think they are just trying to shirk responsibility. Or call them and have them overnight you one. It is their product, their responsibility.
ForgottenGuardian said:
In all honesty man, I'd try another ATT store. I think they are just trying to shirk responsibility. Or call them and have them overnight you one. It is their product, their responsibility.
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Yeah, talking with AT&T support now.
Is anyone getting Edge's that aren't scratched?
My 128gb Black Sapphire Edge should be here tomorrow. Think I'll be taking it to my local AT&T next to my work to unbox it so there is no discrepancies incase the display is scratched.
fsupartyboy850 said:
My 128gb Black Sapphire Edge should be here tomorrow. Think I'll be taking it to my local AT&T next to my work to unbox it so there is no discrepancies incase the display is scratched.
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I called ATT support and they are sending me a new one out.
Sucks because I got the phone on Monday, but I probably won't get to actually use one until the end of the week. Which is fine, just excited.
However, I am going to assume this new one getting sent out is going to be scratched too.
The 128GB models have been fine I think, mostly 32GB models are scratched. Which makes me feel dumb for buying the 32GB model now... Should have just gotten the bigger version.
I used to work in an AT&T store, basically replacing the phones in store is the managers discretion and they never want that on their audit because it somehow looks bad for them, or at least that is the impression our manager gave us. So our store handled those situations the same way, we just kind of keep passing off the blame and hope it will carry the customer out of the store (no longer our problem).
The only way to get something done through AT&T is to call into support as you did, sometimes support will even notate on the account that the store has to replace the device. This kind of forces the store to do so, because there is a trail and the regional manager would get pissed when they discover the store keeps passing off issues. We had a customer do that once and our manager still refused to replace it, so the customer kept calling into support until the regional manager was notified and took a look at the account and then they see notes for weeks that the customer has attempted going into a store for help and been fighting with the store manager.
yoman258 said:
The 128GB models have been fine I think, mostly 32GB models are scratched. Which makes me feel dumb for buying the 32GB model now... Should have just gotten the bigger version.
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How sure are you about this?
The reason I ask is that I hadn't really noticed many people posting which specific model they had that was scratched, but there could be some credibility to it, and a bit of shady dealings on Samsung's part if this is actually the case.
Should have my 128GB in a few hours here.
fsupartyboy850 said:
My 128gb Black Sapphire Edge should be here tomorrow. Think I'll be taking it to my local AT&T next to my work to unbox it so there is no discrepancies incase the display is scratched.
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Poetique said:
How sure are you about this?
The reason I ask is that I hadn't really noticed many people posting which specific model they had that was scratched, but there could be some credibility to it, and a bit of shady dealings on Samsung's part if this is actually the case.
Should have my 128GB in a few hours here.
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I've only seen maybe one person complain about 128GB version, everyone else with 128GB versions have been fine.
However, everyone with 32GB versions seem to be having the issue. It could be coincidence and have to do with popularity of the 32GB over the 128GB.
yoman258 said:
I called ATT support and they are sending me a new one out.
Sucks because I got the phone on Monday, but I probably won't get to actually use one until the end of the week. Which is fine, just excited.
However, I am going to assume this new one getting sent out is going to be scratched too.
The 128GB models have been fine I think, mostly 32GB models are scratched. Which makes me feel dumb for buying the 32GB model now... Should have just gotten the bigger version.
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So exactly how'd this process go for you?
They gave me so much run around I've got half a mind to go to every AT&T store I can just to curse out random employees until I feel better.
The short of the line of crap they gave me is that the shipper (FedEx) is to blame and that a case will have to be opened with them before -anything- else occurs. This of course leaves me with no device until they and FedEx discuss whatever they need to in order to deal with this bullcrap.
What I'm going to do for now is see if I can wait until the local retail store gets their units in to just do an exchange. If that doesn't work, I don't know... maybe I'll be an ass and let my lawyer give them a call. Frankly I'm just that irritated at this point.
Just wondering how long I can keep the phone until I can turn it in and still receive a refund.
black96ss said:
Just wondering how long I can keep the phone until I can turn it in and still receive a refund.
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call who ever you bought it from, they will have better answer.
mgbotoe said:
call who ever you bought it from, they will have better answer.
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And don't talk to more than one person. You'll get multiple answers.
Just did t mobile Twitter help, so far no time limit
It's a safety recall, they'll have to take it when you return it, whenever that may be. Or they risk getting sued if you have documentation that they refused to take the phone back and then something happens.
Basically Samsung will make you want to get rid it by incrementally handicapping the functions of phone till it becomes a nice piece of paper weight!
Sent from my SM-G935T using Tapatalk
princeasi said:
Basically Samsung will make you want to get rid it by incrementally handicapping the functions of phone till it becomes a nice piece of paper weight!
Sent from my SM-G935T using Tapatalk
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If you are rooted all they could do is block imei
For me, $1000 phone is too expense for its imei to be blacklisted!
Sent from my SM-G935T using Tapatalk
I guess time & carriers will tell? I am def planning on using mine until a phone I want is AVAILABLE to me, or Sammy puts out an ota that renders the Note 7 unusable.
Stixxbixby said:
I guess time & carriers will tell? I am def planning on using mine until a phone I want is AVAILABLE to me, or Sammy puts out an ota that renders the Note 7 unusable.
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Exactly!!!!
Stixxbixby said:
I guess time & carriers will tell? I am def planning on using mine until a phone I want is AVAILABLE to me, or Sammy puts out an ota that renders the Note 7 unusable.
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You dont need to be rooted to stop ur phone from downloading an update
Sent from my SM-N930T using Tapatalk
Talk with samsung and they said as of now there is no dead line but one is in the works.
After this dead line you will not get a full refund or bill credit.
They have not taken any action to shut down our phones. But might in the furtrue.
Thats what i was told.
I ask because tmobile has no s7 edge in stock until like dec.
So my guess is samsung will go public in a few months with if there doing an update or deadline on the return.
All this sucks so much. And id love to keep the phone but i know there going to kill suppose for it
Any new word on a deadline?
Most of the TMobile stores around me have S7e in stock, and I was able to call the main TMobile phone number and they are sending me a silver S7e immediately.... so they do have them in stock. What they do NOT have is the Black colored S7e, which is what I really wanted.
I believe ghee s7 edge shortage depends on your region. I live in the Northeast and was told that silver s7edge will be in stock on the 21st and gold the 28th. They have a bunch of S7s in stock in all colors
Sent from my SM-N930T using XDA-Developers mobile app
AviationPhotographer said:
Most of the TMobile stores around me have S7e in stock, and I was able to call the main TMobile phone number and they are sending me a silver S7e immediately.... so they do have them in stock. What they do NOT have is the Black colored S7e, which is what I really wanted.
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I got lucky, I picked a barely used black s7 edge on Craigslist. Have the pay off papers for the eip so it's free and clear. Came with original box/charger. I had a silver one as loaner during first recall and I didn't like the color as much as I though I would. It's definitely better then gold though.