Has anyone else noticed that the phone is slow to wake, lock the screen set it down for 10 seconds and press either the power button or the finger print scanner and it takes 2-2.5seconds for it to wake. I am not sure if this is how it was before but I recently noticed it.
my device wakes up directly.. under 1 sec. (what have you done?)
I took out my 128Gb Lexar Class 10 MicroSD and it is now very fast to wake, I tried the SD card on my S7 and it has no effect on the S7's wake time what so ever. I am not sure whats in the microSD causing it to slowly wake up or if it is a firmware limitation on the P9 Plus
I have a P9 here with a 64Gb MicroSD card and it is also slow to wake as Ive compared waking the the P9 with a microSD and the P9 Plus with out.
My P9 Plus with 64GB microSD card, instant wake within 1 second. No issue so far.
Hmmm I wonder what is causing it then. I formatted both MicroSD and tried it on the P9 Plus and get the same issue :/
What is the firmware versions of the handsets you guys have ?
161
Skickat från min VIE-L09 via Tapatalk
I have updated to B170 and it is still slow to wake even if the SDcard has no contents :/
Andrewtst said:
My P9 Plus with 64GB microSD card, instant wake within 1 second. No issue so far.
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Click to collapse
Are you using the L29 or the L09 variant ?
EarlZ said:
Are you using the L29 or the L09 variant ?
Click to expand...
Click to collapse
L29.
Andrewtst said:
L29.
Click to expand...
Click to collapse
L29C636B170 firmware?
If you lock the phone and leave it alone for 10-20 seconds and press the power button you dont get a wake up delay ? Its happen to both the P9 and P9 Plus I have here and with the 64Gb MicroSD from Sandsik and 128GB from Lexar.
EarlZ said:
L29C636B170 firmware?
If you lock the phone and leave it alone for 10-20 seconds and press the power button you dont get a wake up delay ? Its happen to both the P9 and P9 Plus I have here and with the 64Gb MicroSD from Sandsik and 128GB from Lexar.
Click to expand...
Click to collapse
I just upgrade to this L29C636B170. No issue, never had wake up delay issue, wake up always within 1 to max. 2 seconds.
Here seems only you have this issue. Possible certain apps you install affecting it.
Andrewtst said:
I just upgrade to this L29C636B170. No issue, never had wake up delay issue, wake up always within 1 to max. 2 seconds.
Here seems only you have this issue. Possible certain apps you install affecting it.
Click to expand...
Click to collapse
If it takes your device 2 seconds max to wake then that is th issue. The device wakes in less than 1 second with out and SDcard installed ( I am estimating 0.4-0.5 seconds )
With the SDcard installed and I lock the phone and leave it alone for at least 10seconds then the initial wake time is 2seconds. If I lock then unlock again in less than 10seconds the wake time is less than 1s.
Can you do a video on how fast your device wakes? Ill probaly upload one showing the delay.
I dont think it has anything to do with the apps as I dont have apps installed on the SDcard and even if the sd is empty it still adds a delay. I tested it on another 16Gb card and has the same issue.
EarlZ said:
If it takes your device 2 seconds max to wake then that is th issue. The device wakes in less than 1 second with out and SDcard installed ( I am estimating 0.4-0.5 seconds )
With the SDcard installed and I lock the phone and leave it alone for at least 10seconds then the initial wake time is 2seconds. If I lock then unlock again in less than 10seconds the wake time is less than 1s.
Can you do a video on how fast your device wakes? Ill probaly upload one showing the delay.
I dont think it has anything to do with the apps as I dont have apps installed on the SDcard and even if the sd is empty it still adds a delay. I tested it on another 16Gb card and has the same issue.
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Click to collapse
I count by my own not using any thing to measure. I said maximum 2 seconds but never reach, always 1 second or to more accurate 1.3 seconds? lol is that 0.3 seconds or even 1 seconds bothering?
You said yours is 10 to 20 seconds, did you know how slow is that? if your unit is 10 to 20 seconds then it is way something big wrong.
My device is 1 to 2 seconds, which is nothing wrong to me at all.
I won't do any video about it, all my used before device fingerprint is 1 to 2 seconds and it is pretty normal to me, include S7 Edge, Redmi Note 3, Mi Max and current device P9 Plus. All with MicroSD card with capacity for at least 32GB to 64GB. With or without it never affect my fingerprint unlocked in any mentioned device.
Andrewtst said:
I count by my own not using any thing to measure. I said maximum 2 seconds but never reach, always 1 second or to more accurate 1.3 seconds? lol is that 0.3 seconds or even 1 seconds bothering?
You said yours is 10 to 20 seconds, did you know how slow is that? if your unit is 10 to 20 seconds then it is way something big wrong.
My device is 1 to 2 seconds, which is nothing wrong to me at all.
I won't do any video about it, all my used before device fingerprint is 1 to 2 seconds and it is pretty normal to me, include S7 Edge, Redmi Note 3, Mi Max and current device P9 Plus. All with MicroSD card with capacity for at least 32GB to 64GB. With or without it never affect my fingerprint unlocked in any mentioned device.
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Click to collapse
There seems to be a massive miscommunication here.
I didnt say 10 to 20 seconds but if I did, please quote me in that so I can have it corrected.
What I mentioned was if you lock the device and leave it alone for atleast 10 seconds and try to wake the device it takes 2 - 2.5 seconds longer if an SDcard is installed, if there is no SDcard installed it takes 0.5 to wake.
I also want to clarify it, this has nothing to do with finger print read speed, just how fast the device can wake.
I mentioned to leave it alone for 10 seconds after locking thr phone as the issue does not appear if you just lock and wake the phobe immediately.
2 seconds is not a big deal but it becomes a big deal when folks misunderstand what I wanted to find out and claim they dont experience the issue but infact they do but just didnt understand what I wanted to find out. This is not nitpickin just wanted to know if I am the only one affected but it clearly shows this is the norm for the P9 and P9 Plus which you also confirmed is happening to you.
I aslo have and s7 and a note 3 none of them have an added delay to the wake speed when a microSD is used.
EarlZ said:
There seems to be a massive miscommunication here.
I didnt say 10 to 20 seconds but if I did, please quote me in that so I can have it corrected.
What I mentioned was if you lock the device and leave it alone for atleast 10 seconds and try to wake the device it takes 2 - 2.5 seconds longer if an SDcard is installed, if there is no SDcard installed it takes 0.5 to wake.
I also want to clarify it, this has nothing to do with finger print read speed, just how fast the device can wake.
I mentioned to leave it alone for 10 seconds after locking thr phone as the issue does not appear if you just lock and wake the phobe immediately.
2 seconds is not a big deal but it becomes a big deal when folks misunderstand what I wanted to find out and claim they dont experience the issue but infact they do but just didnt understand what I wanted to find out. This is not nitpickin just wanted to know if I am the only one affected but it clearly shows this is the norm for the P9 and P9 Plus which you also confirmed is happening to you.
I aslo have and s7 and a note 3 none of them have an added delay to the wake speed when a microSD is used.
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Click to collapse
Sorry miss read that 10 to 20 seconds.
My P9 Plus is the fastest to unlocked than S7 Edge or Redmi Note 3 and Mi Max.
It is 1 second to 1.3 seconds not 2 seconds as it never reach that. I dunno you are actually nitpicking on that (you really are just you didn't realise). I just simply point out at 1 to 2 seconds earlier as nobody will point out 1.3 seconds. Now I change to 1.3 seconds purposely for you.
It is around 1 to 1.3 seconds and it is the fastest unlocked and wake up device I ever use. S7 Edge is actually the slowest unlocked among device i ever use recently but it still as good as it serve for unlocked and wake.
My comment ended here and no longer will reply. Peace.
Andrewtst said:
Sorry miss read that 10 to 20 seconds.
My P9 Plus is the fastest to unlocked than S7 Edge or Redmi Note 3 and Mi Max.
It is 1 second to 1.3 seconds not 2 seconds as it never reach that. I dunno you are actually nitpicking on that (you really are just you didn't realise). I just simply point out at 1 to 2 seconds earlier as nobody will point out 1.3 seconds. Now I change to 1.3 seconds purposely for you.
It is around 1 to 1.3 seconds and it is the fastest unlocked and wake up device I ever use. S7 Edge is actually the slowest unlocked among device i ever use recently but it still as good as it serve for unlocked and wake.
My comment ended here and no longer will reply. Peace.
Click to expand...
Click to collapse
You are still missing the point, I wanted to know if it is normal for the P9/P9 Plus to have a longer wake delay if an SDcard was installed. If that is normal then I accept that but if that is caused by my SDcard and only affecting my unit they I need to have this checked and possibly replaced.
Thank you.
I've a SanDisk Extreme 64 GB microSDXC Class 10 Memory Card in my P9 Plus - wake up on fingerprint scanner is INSTANT (snaps fingers).
Apologies for not reading all of the thread; have you tried a different sd card?
allenf said:
I've a SanDisk Extreme 64 GB microSDXC Class 10 Memory Card in my P9 Plus - wake up on fingerprint scanner is INSTANT (snaps fingers).
Apologies for not reading all of the thread; have you tried a different sd card?
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Click to collapse
Yes, I have the same memory card too. Has a delay. I have tried a total of 3 cards. The only time it instantly wakes if I lock the phone and wake it again in under 10seconds other wise the delay sets in.
EarlZ said:
Yes, I have the same memory card too. Has a delay. I have tried a total of 3 cards. The only time it instantly wakes if I lock the phone and wake it again in under 10seconds other wise the delay sets in.
Click to expand...
Click to collapse
Have you tried the dreaded factory reset?
Wake up snappy with or without SD installed for me! *under sec!
Related
I'm not sure if most of you realize that X1 video recording is restricted upto 30min per video only
I wonder if this limit is applied by Sonyericsson or Windows Mobile?
How could we overcome this limitation?
Please advise
Indeed that`s a big problem.
at least i know to be aware of this in the future!
What are u filming? some pornography?
if u do that much recording i suggest u get a portable pocket camcorder like Creative Vado HD..ya its high def and fits in your pocket.
Nocturnal310 said:
What are u filming? some pornography?
if u do that much recording i suggest u get a portable pocket camcorder like Creative Vado HD..ya its high def and fits in your pocket.
Click to expand...
Click to collapse
Very funny
Actually if u r filming a memory of ur kid's 1st birthday, it takes much longer
And No, i don't need to be loaded with devices as long as i have X1 with 30fps so this cap is crap.
the countdown when recording say 10 hours though, am i missing something?
XperiaX1a said:
the countdown when recording say 10 hours though, am i missing something?
Click to expand...
Click to collapse
Right.
The countdown shows you the estimation of allover recording duration according to your free space
Yet, the recording a time can't exceed 30 min
DaHiA said:
Right.
The countdown shows you the estimation of allover recording duration according to your free space
Yet, the recording a time can't exceed 30 min
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Click to collapse
No it doesnt mean I have 10 hours of free space, because when i first inserted my 16GB micro sdhc card with about 15 GB's left it said 9 hours 59 mins 59 secs... now that I only have 4 GB's left it still says 9 hours 59 mins 59 secs. I have never tried recording over 30 mins but what you said doesnt make sense because no matter how many GB's I have left the 10 hour doesnt move. Now I'm not saying it will not stop at 30 mins but I disagree with your explanation.
Your case justification makes sense.
I double checked mine and it tells 5:26hrs and also never moves up or down
I run 8GB SDHC, any suggestions whats that meter for as long as we can't exceed the 30min cap?
is there a solution to this?
I have the P9 Plus and my mom uses the P9. I've noticed a longer than usual wake up delay if there is an SDcard installed.
When pressing the power button with out an SDcard installed the device wakes up with in 1 second but if I have an SDcard installed it will add another 1 to 1.5seconds of wake time delay.
Is anyone else experiencing the same issue? If anyone with an SDcard wants to help me figure this out lock your device and leave it alone for at least 10 seconds then press the power button and try to observe how long the screen wakes and compare it with out an SDcard. If you just wake the phone in less than 10 seconds this then 'issue' wont appear.
The P9 is running on a B636 firmware while my P9 Plus is on C432
I've only tested it with 3 different SD cards, a Generic 16GB card, a 64Gb Sandisk UHS1 Class10 and a 128Gb Lexar Class 10 UHS1
Both the P9 and P9 Plus are the dual SIM variants, I am starting to think that only the dual sim version are affected.
Seems like there is something wrong, mine turns on pretty much instantly no matter if I use the power button or fingerprint reader.
We are talking about a split second here. Relax dude and use the phone.
Sent from my EVA-L19 using XDA-Developers mobile app
clouds5 said:
Seems like there is something wrong, mine turns on pretty much instantly no matter if I use the power button or fingerprint reader.
Click to expand...
Click to collapse
Its not about using the finger print or power button its having a microSD installed.
mickfitz said:
We are talking about a split second here. Relax dude and use the phone.
Sent from my EVA-L19 using XDA-Developers mobile app
Click to expand...
Click to collapse
You dont need to over react, I just wanted to figure out if it is just affecting the two units I got and it is more than just a split second, infact its a full 2 seconds. I know that is just a little time but when you get to used to instant and now you start to see a delay but I am more curious if my units are defective or if it is the norm. But I am starting to think its the norm as nobody has replied yet that its the same speed with an with out an sd.
EarlZ said:
Its not about using the finger print or power button its having a microSD installed.
Click to expand...
Click to collapse
I have an microSD installed (64gb) since day one. Still instant turn ons and unlocks.
I'm almost two years late to the convosation but I have same as you EarlZ, my P9 can take up to 5seconds to wake which is very annoying and pisses me off, I have a mate 10 pro now which is lighting fast, I hope it don't end up as slow as the P9.
One thing I loved about the Note 5 was the camera opened instantly when double pressing the home button. It was ready to shoot in less than a second every time. The Note 7 camera is really not like that. From off to preview, it feels more like 5 seconds. That's really a huge step back. I'm pretty sure all my settings are the same, other than writing to an SD card, which shouldn't be a big deal when opening the camera. Is it just me? Is it something you think we'll see fixed?
I have both in my hands right now, the note 5 is SLIGHTLY faster than the 7 in opening the camera.
Takes 3 seconds for my camera to pop up. Never had this problem with the 5
2 seconds for me which is MUCH faster than the Note 4.
yeah same problem here. I thought it was just me. Maybe they will fix it in the future.
Is anyone who used double-home on their Note 5 who's coming to Note 7 getting even reasonably comparable performance from device off? Less than one second up to 3-5 seconds is absurd. It would be nice to have some kind of setting or some way to keep the camera package "pre-loaded" the way the Note 5 supposedly did. I'd happily pay 1% battery an hour to be able to do that.
Mine opens instantly pretty much. Faster than my s6 edge plus did for sure. It's ready to shoot before I can even say "one". I don't have an SD card installed yet (256 finally coming tomorrow woooo) so maybe that has something to do with it? Have you tried removing the SD card and saving to internal?
Sent from my SM-N930T using Tapatalk
2 seconds here from off screen, double click, camera preview.
You're telling me the phone can be in an off state, asleep (off for several minutes) and double clicking home will get you from off to showing a live preview in 2 seconds?
Lucent said:
You're telling me the phone can be in an off state, asleep (off for several minutes) and double clicking home will get you from off to showing a live preview in 2 seconds?
Click to expand...
Click to collapse
Not 100% sure about deep sleep, since I used phone about 5 min before, but actually yes, from blank locked screen to preview, less than 2 sec, more like 1.5 sec and with fingerprint lock. I would post the video but my back up phone is at home and frankly I don't care if you believe it or not. Maybe something in the settings, I like to run my phone lean, no facebook, syncs and other stuff I don't use and I know from my wife's phone some of those programs can really choke up even fastest hardware.
pete4k said:
Not 100% sure about deep sleep, since I used phone about 5 min before, but actually yes, from blank locked screen to preview, less than 2 sec, more like 1.5 sec and with fingerprint lock. I would post the video but my back up phone is at home and frankly I don't care if you believe it or not. Maybe something in the settings, I like to run my phone lean, no facebook, syncs and other stuff I don't use and I know from my wife's phone some of those programs can really choke up even fastest hardware.
Click to expand...
Click to collapse
Actually I just tried this. With phone locked I press home button twice and the camera opens in a split second. faster than 1.5. I'll post a video of it when i get home.
Sent from my SM-N930T using XDA-Developers mobile app
I have just had to factory reset my phone after just 3 months of use. Coming from being a heavy nexus and pixel user I always noticed little Samsung animation stutters when navigating the UI... Even open and closing the app drawer stutters when swiping up and down which I'm very surprised about for a phone with this amount of power and all the praise it gets from reviews. Don't get me wrong the phone is still snappy but I'm very sensitive to animation frame drops.
As time has gone on I've noticed really severe frame drops even when unlocking the phone to the home screen using the finger print scanner and even using the finger print scanner started to not work and could take 2 or 3 presses before it would unlock the phone and even then it would lag and take a few seconds to actually open the phone once it had recognised the fingerprint and made the unlock sound
So far since resetting it has been better but I wouldn't want to keep resetting every few months cos Samsung can't make a decent UI. Has anyone else experienced these types of issues or am I just unlucky???
I have the phone scheduled to auto reset once a week to keep it fresh but that obviously didn't help.
I turn off animations. Also, get off the Samsung Experience launcher, which helps a lot.
I'm sensitive to that stuff too and this helps it all go away.
PsiPhiDan said:
I turn off animations. Also, get off the Samsung Experience launcher, which helps a lot.
I'm sensitive to that stuff too and this helps it all go away.
Click to expand...
Click to collapse
Thanks I'll try using Nova launcher and see if that helps.
My fingerprint scanner gets laggy sometimes too. It's odd. Because it never happened on my Note 8.
I've got a 512GB Note 9 coming in the mail (hopefully tomorrow), so I'll see how the 8GB vs my current 6GB Note 9 does.
Mr. Orange 645 said:
My fingerprint scanner gets laggy sometimes too. It's odd. Because it never happened on my Note 8.
I've got a 512GB Note 9 coming in the mail (hopefully tomorrow), so I'll see how the 8GB vs my current 6GB Note 9 does.
Click to expand...
Click to collapse
I've got the 8gb one. Never had a laggy fingerprint scanner. Weird!
I have the AT&T version with unlocked firmware installed and have noticed no lag using stock launcher.
PsiPhiDan said:
I've got the 8gb one. Never had a laggy fingerprint scanner. Weird!
Click to expand...
Click to collapse
Hopefully mine won't either!
My 512GB Note 9 didn't arrive today. It got misdirected in the mail...again. Apparently, it has left the Kansas City distribution center three different times in the last 12 hours, but hasn't actually gone anywhere.
Mr. Orange 645 said:
Hopefully mine won't either!
My 512GB Note 9 didn't arrive today. It got misdirected in the mail...again. Apparently, it has left the Kansas City distribution center three different times in the last 12 hours, but hasn't actually gone anywhere.
Click to expand...
Click to collapse
like the parking valets in ferris bueller's day off, they are taking it out for a spin...
bober10113 said:
like the parking valets in ferris bueller's day off, they are taking it out for a spin...
Click to expand...
Click to collapse
LOL! Maybe! It finally arrived at the local post office last night, but it's not out for delivery yet. Nor is it showing as expected to be delivered today. Usually by this time in the morning, my packages are showing out for delivery. It's all so weird.
I must admit my Samsung note 9 is edging towards 1 of my worst phone purchases.
Fingerprint sensor isn't as great as what I thought it would be nor is the biometrics unlock.
Wifi calling has pretty much stopped working since a few updates back. On EE UK.
Only get wifi calling with volte turned off.
Constantly missing emails and texts for some reason I dont seem to get notifications come through. So I would open my text messages app and notice texts from hours earlier which didnt notify me in any way same with emails which didnt come through but yet sat unread in my emails app.
Definitely not as smooth as my previous Oneplus 5 cant see how because it has Samsung ui on top it should be expected.
The S**t thing is I bought it on the upgrade programme so paying monthly.
nathlynn22 said:
I must admit my Samsung note 9 is edging towards 1 of my worst phone purchases.
Fingerprint sensor isn't as great as what I thought it would be nor is the biometrics unlock.
Wifi calling has pretty much stopped working since a few updates back. On EE UK.
Only get wifi calling with volte turned off.
Constantly missing emails and texts for some reason I dont seem to get notifications come through. So I would open my text messages app and notice texts from hours earlier which didnt notify me in any way same with emails which didnt come through but yet sat unread in my emails app.
Definitely not as smooth as my previous Oneplus 5 cant see how because it has Samsung ui on top it should be expected.
The S**t thing is I bought it on the upgrade programme so paying monthly.
Click to expand...
Click to collapse
Wow. Sounds like you got a bad device. My fingerprint sensor gets laggy sometimes,. Ut I don't have any of those other issues. Maybe try a factory reset?
Mr. Orange 645 said:
Wow. Sounds like you got a bad device. My fingerprint sensor gets laggy sometimes,. Ut I don't have any of those other issues. Maybe try a factory reset?
Click to expand...
Click to collapse
This is my second device as previous had sound problem. I factory reset couple of weeks back to try soer the wifi calling problem but nothing.
nathlynn22 said:
This is my second device as previous had sound problem. I factory reset couple of weeks back to try soer the wifi calling problem but nothing.
Click to expand...
Click to collapse
I don't know then. I'm sorry you've had so many issues. The Note 9 has been a great device for me.
Day 3 with my S10+ and after two days where the fingerprint sensor worked "reasonably well", today it refused to unlock, no matter in which angle, which one of my 3 registered fingers and no matter how much pressure (or almost no pressure) I applied. Only device restart solved the problem.
And yes, I have all the latest updates (at least the Day One that tmobile released...)
Is anyone else experiencing the same?
gilbnx said:
Day 3 with my S10+ and after two days where the fingerprint sensor worked "reasonably well", today it refused to unlock, no matter in which angle, which one of my 3 registered fingers and no matter how much pressure (or almost no pressure) I applied. Only device restart solved the problem.
And yes, I have all the latest updates (at least the Day One that tmobile released...)
Is anyone else experiencing the same?
Click to expand...
Click to collapse
Mine is acting up as well. When I first got it, it worked great and now I can barely get it to unlock
Edit: forgot to say my wife is also having troubles with fingerprint as well
sparky2029 said:
Mine is acting up as well. When I first got it, it worked great and now I can barely get it to unlock
Edit: forgot to say my wife is also having troubles with fingerprint as well
Click to expand...
Click to collapse
Same here. My Note 9 fingerprint reader was far superior. Has anyone tried removing the pre-installed screen protector? I wonder if it would help. I may try it and/or return the phone for a different model. Frustrating
Sent from my SM-G975U using Tapatalk
Also, have you gotten the FP reader update yet? I know unlocked AT&T models got it last night. Definitely helps.
mine working fine stock screen protector all updates done. received @6 March and its exynos indian variant S10+ G975F
Sent from my SM-G975F
Working fine here. Have exynos version. It initially didn't work for one of my thumb. I deleted it and again register it using every angle. Its working fine after that. Maybe Samsung released it too early without testing much.
Sent from my SM-G973F using Tapatalk
Received my galaxy s10 on March 6th. I was super excited but my excitement fizzled down after testing fingerprint scanner. That thing just would not work. It worked like 20 percent of the time. Some times I would try 5 times in a row and it would fall all the time. I had registered two thumbs twice but that didn't help. I went through a lot of threads on XDA and other forums and gathered all the suggestions. Figured out some of the things that worked for me.
Here is what you need to do to make it at least 80-90 percent reliable.
1. Upgrade to ASBA version of the firmware. I am not sure which region you are from but Samsung just released a firmware update which was about 440 MB. This should already help a ton.
2. After you upgrade, go to settings and search for "touch sensitivity". Go to the setting and turn it on. This will increase touch sensitivity of the display. It may use a bit more battery but I have not noticed any difference.
3. Now remove all your fingerprints. Click add finger. This time, when scanning finger do following.
A. Start with the middle of your thumb. Not the edge of the thumb. The part that is about half cm inside. Press that portion and don't do much of a sideway motion till you reach about 80 percent. Now use the edge of the thumb and try to move the edge a bit to reach 100 percent.
B. Add the same finger again. This time start with edge and try to get to 80 percent without much motion. Then use middle of thumb to reach 100 percent.
C. Do the same for other thumb. Also don't register your thumb in vertical position. Just register the way you would hold a phone and try to scan your thumb. Close to horizontal may be at 5-10 degree.
You may be required to press a bit hard while registering your finger but this is not needed to unlock the phone.
3. Now turn off the screen and try to unlock the device without turning on the screen. I know it is a bit hard. Just go with the feeling and press gently with middle of the thumb where you think the scanner is. Note that this is not capacitive scanner that you just touch and done. Put your thumb with a gentle press and leave it there for may be 1 second.
4. Screen should come on and phone should unlock. If it didn't work then turn off the screen and then tap it once to start always on display. This will show you the scanner on screen. Just gently press and hold for 1 second.
I have noticed that the scanner does not work when the finger is super dry. But I think after the update it has gotten better. I had initiated a return for this device and was planning to just get an iPhone. But after the upgrade I decided to keep it and trade in my galaxy note 8.
This is really worrying me. I don't want the gimmick / novelty instead of reliability
Mine is perfect. Installed the update and removed the screen protector it came with and fitted an aftermarket one my local phone shop sold. I get a failed attempt maybe 2 times a day because I haven't had my finger on the right spot
Initially I had the same issue , things I have done which resolved the issue
1 Most important, update the software version. Recent version has fingerprint issue fix.
2 Enable touch sensitivity from settings
3 Add same finger twice , i prefer to add my thumb finger in horizontal position same way you hold your phone
The only trick people miss out is they do not cover the entire sensor while unlocking...just a small adjustment and the fps is as fast and reliable as any in the market.
I initially had his problem trying with part of the sensor covered and i thought it was horrible.
Infact if you cover the sensor wholly you dont need the touch sensitivity turned on as well. I have it mine switched off.
---------- Post added at 05:57 AM ---------- Previous post was at 05:54 AM ----------
Another tip that worked for me is...while registering the fingerprint, hold the phone as you would while you unlock the device and scan the same position of the finger with minimal movement until it flashes 80%.
rtarv321 said:
Same here. My Note 9 fingerprint reader was far superior. Has anyone tried removing the pre-installed screen protector? I wonder if it would help. I may try it and/or return the phone for a different model. Frustrating
Sent from my SM-G975U using Tapatalk
Click to expand...
Click to collapse
I took that crappy screen protector off the second it came out of the box. Only had it 24 hours and it's working so far, but time will tell...
Fingerprint sensor gone
Hi, I'm new here
After I restore factory default of my S10, because it was consuming battery too fast, the fingerprint sensor stop work.
At the samsung's members app I did the interactive check of the sensor and said it is ok.
The phone and apps are update.
I try everything to restore the sensor but had no success. Does anybody knows what could be, and if it is a software problem and how to restore?
Thank you