Today my G3's charger broke, where I can get a original replacement in India? or any other suitable charger, please guide me about the current part of the charger if no original replacement is available.
Mi charger is also a good replacement for Moto g3 charger. I m using it from last two months and it works quite well. :good:
shubh01608 said:
Mi charger is also a good replacement for Moto g3 charger. I m using it from last two months and it works quite well. :good:
Click to expand...
Click to collapse
I am using Asus charger with similar rating as moto g3 charger but I have noticed that the battery backup is reduced to a great extent, battery drains at 1%/minute approx if screen is on. I am getting only 2 hours and sometimes half an hour extra.
Once your battery has reached 100% the rate of discharge has nothing to do with the particular charger used.
---------- Post added at 05:15 PM ---------- Previous post was at 05:10 PM ----------
@arun356y
Almost any charger will suffice, but try to get a known brand with output of around 1500mA (1.5A), it will lessen the charge time.
thanks everyone got replacement from service center, actually I was worried because I have rooted my device but the guys there didn't checked for root and filed for replacement straightaway
I use ONLY a Moto OEM charger, easily available on fleabay.
Service
arun356y said:
thanks everyone got replacement from service center, actually I was worried because I have rooted my device but the guys there didn't checked for root and filed for replacement straightaway
Click to expand...
Click to collapse
Most (I said most,not all) of the guys who work at OEM service centers don't even know what bootloader and rooting are. Their work is just to check if there is any hardware or software problem, & if it's on the software side they just flash the stock rom, that's all they can do. One of my friend owned an Xperia, I unlocked his bootloader and rooted the device, sometime later he got into some hardware problem, the guys at service center didn't check if it was unlocked or rooted they just saw the warranty paper and repaired the device. The same happened with my friend's Galaxy.
rizwan.mahai said:
Most (I said most,not all) of the guys who work at OEM service centers don't even know what bootloader and rooting are. There work is just to check if there is any hardware or software problem, & if it's on the software side they just flash the stock rom, that's all they can do. One of my friend owned an Xperia, I unlocked his bootloader and rooted the device, sometime later he got into some hardware problem, the guys at service center didn't check if it was unlocked or rooted they just saw the warranty paper and repaired the device. The same happened with my friend's Galaxy.
Click to expand...
Click to collapse
Exactly...
See if your charger has broke you call or go service center see what they can do . Dont use the moto g4 or g5 turbocharger. Or you can buy flipkart smartbuy charger on flipkart.
Related
Frat.. My fully upgraded Tilt (Dutty Rom 6) got its USB port damaged while I accidentally poked the stylus in there instead of the reset hole.
...now it won't sync with my pc however does charge only when I plug in the dedicated wall charger into it. So, on visual inspection, I saw the 5 pins (thats how many they seem) with last two next to the reset hole "misaligned".
I've tried poking a needle and trying to straighten it back into place but didn't work and I gave up fearing further damage to the port.
basically, I called At&t and they are mailing me a replacement device but now I'm not sure if I would need to re-flash the original AT&T rom back before returning.... anyone have any experience in the returns field? The cust serv rep "read" me a disclaimer (felt like hearing my rights by a cop!) stating that if they find any liquid or other damage to the phone then I may be charged $497.00 for it as it would be considered as warranty voided.
So, no mention of any s/w changes in the disclaimer she read to me also resulting in the same. But I surely don't want to take a chance therefore am humbly asking for some input from someone who may have experience similar situation?!!
Reading the "Tilt re-flash due to not voiding warranty if having to return" sticky-thread's all 14 pages did not give me even a single post where anyone can confirm if at&t will indeed consider messing up with the s/w as voiding warranty.... unless ofcourse I'm blind..(has happened once in a while).
I've also searched on this and have not found any posts.. again, I'm mentioning this so that the mods and/or others won't burn me for not doing my homework.
Wouldnt it be easier to flash a stock rom from SD card than wait and see if they void your warranty?
Sane said:
Wouldnt it be easier to flash a stock rom from SD card than wait and see if they void your warranty?
Click to expand...
Click to collapse
Well.. I'm trying to avoid flashing the stock rom altogether. As I've noticed almost every 2nd post on the stock-rom-flashing-for-warranty sticky not having a smooth run while returning the phone to its original state.
besides.. what do you mean by "then wait and see if they void your warranty?"..
Thats exactly what I'm trying to avoid in the first place as once I mail the unit back I will have no control on the outcome unless ofcourse either someone confirms that not reverting back to the stock rom won't cause a $500 hole in my pocket or otherwise, in which case I'll have to re-flash it.
If you've flashed a different ROM then they will know and they will say you caused the damage and charge the full price for it.
they might charge you full price anyway because the usb port is damaged. it might just be easier to fix the port urself...
I know Pocket PC Techs can repair the connector in most cases:
http://www.pocketpctechs.com/main~u...T+Tilt+Sync+Connector+Replacement+Service.htm
AWESOME!!
PsyOpWarlord said:
I know Pocket PC Techs can repair the connector in most cases:
http://www.pocketpctechs.com/main~u...T+Tilt+Sync+Connector+Replacement+Service.htm
Click to expand...
Click to collapse
Thanks a million for the site. I had no idea that a service like that existed and that too specifically addressing my exact issue. I'm gonna keep it bookmarked for future.
Fortunately, I was able to stick a needle in one of the pins and push them up and then have it held there with a dab of super glue. So far, its working like a charm but if it ever fails again I'll go the above route.
This is awesome.. I was very concerned in having to receive the replacement unit as with experience of having used several pda phones over the years I've learned that the refurb units that the warranty replacement give you is got a good 50-50 chance of having some kind of hw or sw flaw.. so... I'm glad to have kept my phone.
Took mine right back to the ATT store for a damaged usb port, all they did was confirm it wouldn't read via the usb and exchanged it right there for a new one, i was told it was a 1 year replacement warranty on the phone, they didn't check a thing, give it a try, i have also exchanged one that was erased buy getting to close to a mag drill at work, although it was not a tilt they exchanged it without even batting an eye, thanks tjenus
tjenus said:
Took mine right back to the ATT store for a damaged usb port, all they did was confirm it wouldn't read via the usb and exchanged it right there for a new one, i was told it was a 1 year replacement warranty on the phone, they didn't check a thing, give it a try, i have also exchanged one that was erased buy getting to close to a mag drill at work, although it was not a tilt they exchanged it without even batting an eye, thanks tjenus
Click to expand...
Click to collapse
Hi tjenus,
You mean you brought the faulty tilt, together with the original accessories it came with, to the store and they replaced your set for a brand new, retail version, of the tilt?
What else was required, the receipt or anything?
Thanks!
Gerald
tjenus said:
Took mine right back to the ATT store for a damaged usb port, all they did was confirm it wouldn't read via the usb and exchanged it right there for a new one, i was told it was a 1 year replacement warranty on the phone, they didn't check a thing, give it a try, i have also exchanged one that was erased buy getting to close to a mag drill at work, although it was not a tilt they exchanged it without even batting an eye, thanks tjenus
Click to expand...
Click to collapse
I call BS after being a AT-T customer for years I know for a fact they don't swap out phones even at corp... Stores they tell you to call in and have a warrenty replacment shipped to you. Thats just how it works UNLESS your withen the 14 day grace period then they would probably do it. The reason they do this according to AT-T is they don't have enough stock in each store to do swap outs. You best bet is to call AT-T and have them ship you a new one and flash abck to the origanl rom they don't check the SPL version what so ever they just look if it has water damage and any other visable signs of abuse.
I returned mine
I had this same thing happen. The USB failed to work after I dropped my phone. So seeing how I could not reflash it, I ran out all the power on it, until it had nothing....it would not even boot. With all the battery drained, I knew that even if they plugged it in, they would not see I had flashed the rom....though they could have used a new battery. I took it in, and told the local ATT reseller that the USB stopped working. It was within 30days of purchase. They took it back and exchanged it no questions asked. They didnt even test it. Now, i just wont drop my new one, lol.
Good luck.
Not entirely related, but for those who purchased an HTC TyTN II and try to have it repaired in the US, beware: it is not covered under warranty here. After just under 4-weeks I found the USB port was loose and would no longer take a charge. After more than 4-weeks in HTC America and after refusing to accept their assessment of "User Abuse" and the $300 mainboard repair cost, they finally shipped it back to me, mainboard replaced via Fedex Ground... according to several HTC America reps I spoke with - there have been numerous similar cases reported to them since the TyTN II debut two months ago. Perseverence may pay off -- although I should have known better, my next purchase won't be through a parallel importer.
Cheers
hah. did this too.. called at&t and had them warranty exchange it. i just bent it back around with the stylus enough that it would work so that could revert back so i could send it back. havent heard anything from them.. so im assuming there not gonna charge me
aquanaut88 said:
Not entirely related, but for those who purchased an HTC TyTN II and try to have it repaired in the US, beware: it is not covered under warranty here. After just under 4-weeks I found the USB port was loose and would no longer take a charge. After more than 4-weeks in HTC America and after refusing to accept their assessment of "User Abuse" and the $300 mainboard repair cost, they finally shipped it back to me, mainboard replaced via Fedex Ground... according to several HTC America reps I spoke with - there have been numerous similar cases reported to them since the TyTN II debut two months ago. Perseverence may pay off -- although I should have known better, my next purchase won't be through a parallel importer.
Cheers
Click to expand...
Click to collapse
i own a tytn 2 in the usa and got the same from htc. my usb got messed up a little on its own than i stuck the stencil in there and it barely worked(had to wiggle it) anyways i found a repair center but they didnt have parts. ordered the parts from ppc techs and they sent me a different connector. its the same one in the sprint mogul which i think is a better build. so they replaced it and everything is perfect with the charging now but they did something with my hinge. its off a little. can anyone point me in the right direction to take my phone apart so i can fiddle with the hinge? any help is greatly appreciated
Hi,
I just got a Tilt from craigslist. The phone came with the At&T box, but unfortunately I forgot to get the receipt. Now the USB port is broken and I want to see if I can return for warranty.
The phone still has the AT&T ROM and infact I havent unlocked it. So will this be a problem if I just say I dont have the receipt but the rest and returned it with the box?
Please help!!!
ramnan said:
Hi,
I just got a Tilt from craigslist. The phone came with the At&T box, but unfortunately I forgot to get the receipt. Now the USB port is broken and I want to see if I can return for warranty.
The phone still has the AT&T ROM and infact I havent unlocked it. So will this be a problem if I just say I dont have the receipt but the rest and returned it with the box?
Please help!!!
Click to expand...
Click to collapse
Not unless you are the original one that bought it from AT-T they will say sorry buddy !! you could try but I would save my breath
Hi
I had the same Issue - but it was fixed inside warranty!
But I was runing "original" rom.
But the somehow made the "reset" button work strange now - So it will go back once more.
BR
Daniel
Please respond to...
http://forum.xda-developers.com/showthread.php?t=362679
One day I was charging my Milestone via USB and I unplugged it. The USB pins came out with the charger. My carrier told me that it was user-induced damage and not covered by the warranty, as well as telling me that you can't replace the charging port, so I'd simply have to buy a new phone.
This was quite unacceptable to me, so I went around to cellphone repairing shops and none of them have been able to fix it. In fact, the most recent attempted fix has left the back panel ripped apart, too!
The phone was in perfect condition before.
So does anyone know where I can find this elusive charging port - is it so special to the milestone that I can't replace it with another phone's USB port? I also need international shipping. Yes, pigs fly.
I have a dead Motorola Droid.
It sure is the same charging port.
PM if you are interested, I can ship worldwide.
MGA2009 said:
I have a dead Motorola Droid.
It sure is the same charging port.
PM if you are interested, I can ship worldwide.
Click to expand...
Click to collapse
I see you're still trying to get your phone to work. I may take you up on the offer, but I'm going to try one last phone technician to see if he can fix it. If he can't, I'll find out if it's just because of the port or because of general incompetence. Then I might be able to take the phone off you. Thanks for the offer.
Hi I am looking for a motherboard for my milestone. I am from Germany. My Milestone has a water damage. The only thing that does not work is the touch.
I think if I were an undamaged motherboard in it have ,it work again.
Does your motherboard?
Dear Greetings from Germany Misch xD
won't you need a new touch panel as well? if ur mother board failed, how did u determine touch doesn't work?
Hi
Hmm I think that the motherboard is damage. Because it has water damage suffered.
but maybe I should first install a new touch. Although I think the honest, the motherboard is scrap.
Do you have to sell a Touch?
thx
I knew that I was taking a risk by rooting the phone but I didn't know the micro-usb port was going to crap out on me so soon. Bought the phone this March and now I can't charge it. I flashed a stock rom before sending it for repair but obvoiusly the saw the tripped knox counter. Do you guys have any suggestions? Know of any online repair stores? or should I just simply buy the anker batteries and charge them on the adapter?
Many thanks.
Dude it costs like 75.00 at a repair shop to change it and they should have a warranty on the work
moxiot said:
I knew that I was taking a risk by rooting the phone but I didn't know the micro-usb port was going to crap out on me so soon. Bought the phone this March and now I can't charge it. I flashed a stock rom before sending it for repair but obvoiusly the saw the tripped knox counter. Do you guys have any suggestions? Know of any online repair stores? or should I just simply buy the anker batteries and charge them on the adapter?
Many thanks.
Click to expand...
Click to collapse
Hum - this is the FIRST time I have heard of a company refusing to repair a phone just due to Knox being tripped.
Specifically what did they tell you?
Where did you send it? (Samsung where or to your Cell Provider - if so what cell company do you use?
I contacted samsung and they provided me with a ups label. shipped it out to a repair center in texas. i got a note with the phone saying it was "not serviceable" and when i contacted customer service they told.me itbwas because it was rooted.
The USB port on mine died too. I found some local centers that said the rate would be around $75.
I ended up going with Samsung, as my device was still in warranty (and not rooted). In retrospect, I wish I had gone with the local group. I was without the phone for almost a month. Sent it in the first time, and they screwed up....replaced the display instead of fixing the charging issue. That was a surprise when I got it back. The return box even included the original disembodied display assembly! Ended up having to send it back again to get it all resolved.
Good luck sorting it out!
thanks. i also found some repair store locally. we'll be taking it in soon
Where are you located?
NYC
moxiot said:
NYC
Click to expand...
Click to collapse
I remember reading something on a note 3 forum where it stated that if they deny your repair because of root they have to prove root caused the malfunction. I think it's safe to say that root didn't cause a bad charging port
moxiot said:
I knew that I was taking a risk by rooting the phone but I didn't know the micro-usb port was going to crap out on me so soon. Bought the phone this March and now I can't charge it. I flashed a stock rom before sending it for repair but obvoiusly the saw the tripped knox counter. Do you guys have any suggestions? Know of any online repair stores? or should I just simply buy the anker batteries and charge them on the adapter?
Many thanks.
Click to expand...
Click to collapse
Buy the wireless charging back for the phone and a charging matt. You dont need to use usb to charge the phone.
Sent from my SM-N910T using XDA Free mobile app
Dvanzutphenkann said:
I remember reading something on a note 3 forum where it stated that if they deny your repair because of root they have to prove root caused the malfunction. I think it's safe to say that root didn't cause a bad charging port
Click to expand...
Click to collapse
no, of course it didn't. especially when it's a widespread issue. do you, by any chance, remember the forum where you read that? was it here or elsewhere? thanks
Dvanzutphenkann said:
I remember reading something on a note 3 forum where it stated that if they deny your repair because of root they have to prove root caused the malfunction. I think it's safe to say that root didn't cause a bad charging port
Click to expand...
Click to collapse
My recollection of that discussion was that those rules pertained to the EU, where consumer protection laws are different than in the US.
moxiot said:
NYC
Click to expand...
Click to collapse
Not sure if you want to make the trip.. I'm in Reading, PA and could do the repair for cost of parts (For note 3, it's about $12) and I have a couple lying around)... You're about 2.5 hours from here... not sure if it's cost effective, but an option if you want.
---OH, take that back just realized I'm in the Note 4 section, not Note 3 ... thats a bit more work...
RBThompsonV said:
Not sure if you want to make the trip.. I'm in Reading, PA and could do the repair for cost of parts (For note 3, it's about $12) and I have a couple lying around)... You're about 2.5 hours from here... not sure if it's cost effective, but an option if you want.
---OH, take that back just realized I'm in the Note 4 section, not Note 3 ... thats a bit more work...
Click to expand...
Click to collapse
thanks for the offer. I have a note 3 too with a shattered lcd. last time i check i saw that repairs went north of $200. i am hoping the price of lcds go down in the future so i can fix it and ebay the darn thing.
BRANDENDEUCE said:
Dude it costs like 75.00 at a repair shop to change it and they should have a warranty on the work
Click to expand...
Click to collapse
You called it. I just paid $70 and they gave me a 6 month warranty. I guess it's a standard price
moxiot said:
I contacted samsung and they provided me with a ups label. shipped it out to a repair center in texas. i got a note with the phone saying it was "not serviceable" and when i contacted customer service they told.me itbwas because it was rooted.
Click to expand...
Click to collapse
Thanks for the feedback, this is the first time I have heard of one that was refused for warranty work JUST due to knox tripped.
I guess need to re-think rooting until when (&if) a root w/o tripping knox hits
So about a year ago, without warning, my Nexus 4 phone got so hot I had to throw it out of my car, the battery blew up like a balloon, and it blew the back off the phone and shattered the case. Really don't want to go through that again, so I was wondering if anyone had to replace the stock battery on their Moto G (2015) yet because it died, and at which point?
after using two years battery of my g3 got dead and i got it replaced within a day he took 700 indian rs for replacement
Amar 721 said:
after using two years battery of my g3 got dead and i got it replaced within a day he took 700 indian rs for replacement
Click to expand...
Click to collapse
Was it done from the official service centre?
skr975 said:
Was it done from the official service centre?
Click to expand...
Click to collapse
official service centre doesn't charge 700 ..service centre charges 1350 for battery replacement..am also in a idea of doing it..!!
STOCK OEM BATTERY
" realkart.in/productdetails/NjMy"
pjc123 said:
So about a year ago, without warning, my Nexus 4 phone got so hot I had to throw it out of my car, the battery blew up like a balloon, and it blew the back off the phone and shattered the case. Really don't want to go through that again, so I was wondering if anyone had to replace the stock battery on their Moto G (2015) yet because it died, and at which point?
Click to expand...
Click to collapse
Mines about to explode too...
Hey guys, so I bought a used Note 8. The battery has drained down to 0% in the past and this wasn't an issue until a month and half after I bought it. I was watching a youtube video then fell asleep. Wake up and try to charge my phone and it won't charge. I try some tricks I find online and none works. So i go to a phone store and get the battery replaced. That was two weeks ago.
Fast forward to last night and the same thing happens and my phone won't charge. I've seen two different threads about this on the Samsung forums website. I was wondering anyone else here has had this problem and how they fixed it.
It will appear that my phone's circuit is faulty and I'd need to sell mine and buy a new one, hopefully free of these issues. Have any of you experienced this?
Exynos or Snapdragon?
akslow said:
Exynos or Snapdragon?
Click to expand...
Click to collapse
Not sure.... My phone is the U.S. T-Mobile Variant
edo101 said:
Not sure.... My phone is the U.S. T-Mobile Variant
Click to expand...
Click to collapse
On snapdragon it is known issue:
https://www.xda-developers.com/samsung-galaxy-note-8-deep-discharge-protection/
akslow said:
On snapdragon it is known issue:
https://www.xda-developers.com/samsung-galaxy-note-8-deep-discharge-protection/
Click to expand...
Click to collapse
Thanks I'll look into it. So buying a new T Mobile NOte 8 wouldn't be worth the risk cause the issue might show up again?
I'm gonna go after that tool but now I wonder if this issue would happen again if my battrey deplets over time even if my phone is off
It's NOT a Note 2!, It's a Note 8. It still has warranty. Same thing happened to mine, 0% and would not come back on nor charge. The service center changed the charge port and battery and still no charging. Then they changed the mainboard and now it works fine. WARRANTY
There was a guy on here who managed to fix it without changing hardware.
Sent from my SM-N950U using Tapatalk
One fix for 0% battery is to plug-unplug charger for 30 minutes or so until it gets enough power to turn on(didnt work for me). Another fix I read about was to open phone and "shock" battery back to life. I like my solution....WARRANTY. If the phone is dead, and there is no physical damage and no water damage when they open it, then they WILL fix it.
Does this occur with the Exynos variants?
TRoN_1 said:
One fix for 0% battery is to plug-unplug charger for 30 minutes or so until it gets enough power to turn on(didnt work for me). Another fix I read about was to open phone and "shock" battery back to life. I like my solution....WARRANTY. If the phone is dead, and there is no physical damage and no water damage when they open it, then they WILL fix it.
Click to expand...
Click to collapse
TRoN_1 said:
It's NOT a Note 2!, It's a Note 8. It still has warranty. Same thing happened to mine, 0% and would not come back on nor charge. The service center changed the charge port and battery and still no charging. Then they changed the mainboard and now it works fine. WARRANTY
Click to expand...
Click to collapse
I bought it pre owned from swappa but what I did do was slap a Warranty Life wrranty on it. Its $50 deducatable. I used it to get it open and replaced the battery last time. And it was quick and painless except for the 50 bucks from the local repair store that supported Warranty Life. Are you saying Samuing itself would take the phone? Even if I bought it second hand? I thought you'd need to pay for their premium care thing
edo101 said:
I bought it pre owned from swappa but what I did do was slap a Warranty Life wrranty on it. Its $50 deducatable. I used it to get it open and replaced the battery last time. And it was quick and painless except for the 50 bucks from the local repair store that supported Warranty Life. Are you saying Samuing itself would take the phone? Even if I bought it second hand? I thought you'd need to pay for their premium care thing
Click to expand...
Click to collapse
Yes Samsung would take it in for repair. I did not provide an invoice when I brought to repair center(UbreakiFix). They know its under warranty because the phone is under 1 year old.
TRoN_1 said:
Yes Samsung would take it in for repair. I did not provide an invoice when I brought to repair center(UbreakiFix). They know its under warranty because the phone is under 1 year old.
Click to expand...
Click to collapse
Free of charge?! YOu just took it in and they did it free of charge?
iceepyon said:
Does this occur with the Exynos variants?
Click to expand...
Click to collapse
I don't know, but I drained mine to zero once by accident, so I plugged it in for a bit and it booted up fine.
edo101 said:
Free of charge?! YOu just took it in and they did it free of charge?
Click to expand...
Click to collapse
Step 1: Called Samsung and told them phone is dead. They asked for my name and phone number(just for the call not for warranty purpose), and asked for IMEI
Step 2: Gave them my Postal Code(Canada) and they found an authorized service center near me(in this case it was a UbreakiFix. They are now Samsung authorized and everywhere).
Step 3: Brought it to UbreakiFix and they did not ask for anything but my name and phone number, to call me when it was ready.
Step 4: Picked it up a week later(because they had to order a new mainboard). If it was just a battery or usb charge port, probably would have been a day or two.
Step 5: Walked out of the service center having not paid one cent for the repair (usb charge port, battery and mainboard all changed, something like $700 repair cost)...because it is under WARRANTY. The phone is less than one year old(released in September 2017 here in Canada) and it comes with a standard one year warranty.
The repair center looks for physical damage and water damage(once it's opened). If they don't find damaged caused by the user, they fix it. The only problem I had with Samsung was with an S7 a few years back. The screen started to flash(blink) and they refused to fix it. No physical damage at all but it was rooted. They said too bad we won't fix(even though root did NOT cause this problem). The screen was defective and phone was a few months old. What I should have done was fried the f*ckin mainboard (can't see if rooted) and they would have fixed it. Live and learn....
---------- Post added at 01:16 PM ---------- Previous post was at 01:14 PM ----------
sefrcoko said:
I don't know, but I drained mine to zero once by accident, so I plugged it in for a bit and it booted up fine.
Click to expand...
Click to collapse
Not all Note 8s have this problem. Definitely some out there do and Samsung has acknowledged this.
TRoN_1 said:
Not all Note 8s have this problem. Definitely some out there do and Samsung has acknowledged this.
Click to expand...
Click to collapse
I know, I was just replying to the guy who asked if it specifically affected Exynos. You're right though, it seems to be a problem with some units but not all devices.
TRoN_1 said:
Step 1: Called Samsung and told them phone is dead. They asked for my name and phone number(just for the call not for warranty purpose), and asked for IMEI
Step 2: Gave them my Postal Code(Canada) and they found an authorized service center near me(in this case it was a UbreakiFix. They are now Samsung authorized and everywhere).
Step 3: Brought it to UbreakiFix and they did not ask for anything but my name and phone number, to call me when it was ready.
Step 4: Picked it up a week later(because they had to order a new mainboard). If it was just a battery or usb charge port, probably would have been a day or two.
Step 5: Walked out of the service center having not paid one cent for the repair (usb charge port, battery and mainboard all changed, something like $700 repair cost)...because it is under WARRANTY. The phone is less than one year old(released in September 2017 here in Canada) and it comes with a standard one year warranty.
The repair center looks for physical damage and water damage(once it's opened). If they don't find damaged caused by the user, they fix it. The only problem I had with Samsung was with an S7 a few years back. The screen started to flash(blink) and they refused to fix it. No physical damage at all but it was rooted. They said too bad we won't fix(even though root did NOT cause this problem). The screen was defective and phone was a few months old. What I should have done was fried the f*ckin mainboard (can't see if rooted) and they would have fixed it. Live and learn....
---------- Post added at 01:16 PM ---------- Previous post was at 01:14 PM ----------
Not all Note 8s have this problem. Definitely some out there do and Samsung has acknowledged this.
Click to expand...
Click to collapse
Hmm so you think replacing my mainboard would stop this from happeneing again? Replacing the battery the first time this happened fixed the issue? When yours was fixed, did it do it again? or was it the mainboard was fried?
edo101 said:
Hmm so you think replacing my mainboard would stop this from happeneing again? Replacing the battery the first time this happened fixed the issue? When yours was fixed, did it do it again? or was it the mainboard was fried?
Click to expand...
Click to collapse
The mainboard was not fried. When they changed the damaged usb charge port(and the battery as per Samsung policy), it powered up, but would still not charge. So the next step was a new mainboard. From my understanding, and what the tech guy told me, these authorized Samsung service centers follow Samsung's procedure when warranty repairing a device.
It's been more than a month and no problems so far. It's like I got a new phone
TRoN_1 said:
The mainboard was not fried. When they changed the damaged usb charge port(and the battery as per Samsung policy), it powered up, but would still not charge. So the next step was a new mainboard. From my understanding, and what the tech guy told me, these authorized Samsung service centers follow Samsung's procedure when warranty repairing a device.
It's been more than a month and no problems so far. It's like I got a new phone
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Yeah they do. I'm sure I'm gonna have the same issue again. If I purposefully let the battery drain to 0, i'm sure this stuff will happen again. I don't want to be caught with my pants on the ground. I'm thinking, get the mainboard/pone replaced will stop me from ever having to fret again.
Have you ever tried letting the battery go to 0% with your new phone?
It's very rare my phone goes to 0%. I always charge at night because I want a fully charged phone in the morning. I don't want to experiment or test this new repair by killing the battery on purpose. From what I have been reading(and I read a lot when this happened to mine), it not a good idea to completely discharge lithium batteries. That doesn't mean if you do, the battery should fail, it's just better for the life of the battery.
TRoN_1 said:
It's very rare my phone goes to 0%. I always charge at night because I want a fully charged phone in the morning. I don't want to experiment or test this new repair by killing the battery on purpose. From what I have been reading(and I read a lot when this happened to mine), it not a good idea to completely discharge lithium batteries. That doesn't mean if you do, the battery should fail, it's just better for the life of the battery.
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So you haven't tested to see if it'd happen again? I've heard this is an issue with like 25% of them. I had drained my battery to 0 like once or twice before this happened. I don't want this to happen anymore and I am sure if I were to sell this to somoen else, they'd have gotten to a point where the drained to 0%. Most avg user don't know this and I dont' want a phone that can run into a danger of doing it