Touch issues / Sensitivity issues after Nougat update - Galaxy Note5 Q&A, Help & Troubleshooting

Okay so I wanted feedback regarding this whether someone else is experiencing this or not.
I have gradually observed during the last few days that a lot of my touches to click have gone unresponsive in Nougat. Initially it was something that I hadnt quite noticed but slowly the trend became obvious. Now dont get me wrong, this would happen a few times here and there with lollipop and MM as well, but the rate is far higher now on Nougat. Especially when typing on the keyboard this means mis-spelled words, missed letters, and accuracy is far worse now.
Has anyone else observed this or is it just me?

Just got my xcover 4 with nougat installed i have the same issue.
The sensitivity is low and i need to press a bit higher finger force to respond.
Even with sensitivity (glove mode) set to on things get worse.

I'm seeing the same thing. What is strange is that I'll see the button highlight/depress, but no action occurs. This is on multiple apps.

On what device/OS?

Sprint Note 5 on Nougat

Did you try gloves mode? Does it work?

the same for me on 920cd and the same iusse using S pen

I contacted samsung Greece about the existing problem.
I reported the problems me and you guys have and the tech support told me that your problems exist because you did not factory reset the devices before upgrading to nougat.

Anyone tried to contact samsung about the problem?
They dont know anything about it.

facing same issue screen lagging in note 5 sm-n920s also tried custom rom but still lagging in typing and scrolling on facebook

I have the same problem on my xcover 4 here!!
When I run the the touch screen test, touch screen responds well, but when I want to write a message or to scroll the home screen Its very annoying. It looks like software problem.
please help

Hi guys.
I have 2nd piece of Xcover 4 SM-G390F (first was change by seller for new one) and had the same problem. First 2-3 days all work perfect.. I have installed my applications, work perfect for two days, but after this... --After wake, display react only in centre area, 1 centimeter from display border no reaction or react on xxx touch. After few seconds (20-30) display react on full range, but with lags... So... I go for support to Samsung official at CZE.
Support tells me, that they don't know about this problem, that I'm 1st who has this problem... And some other bull... about unofficial sell and any other. So I post them IMEI and they let me know, if my distribution is official or not, and we'll see what next. They recomend me to go to service center, where somebody looks on my SM. So I see tomorrow.
ROM - official Android 7 Nougat from start using (not updated from other version)
Deleting apps - no effect
Safe mode - no effect
Factory reset - no effect
Apps to calibrate screen - no effect

Related

Screen responsiveness issues

Hello everyone.
I am on build number EVA-L09C02B123
My screen is not very responsive in some areas, sometimes in more than a few areas. It needs a firmer press.
Is this an issue address in the 30+ firmwares, or is it my device? anyone else experiencing this?
Thanks
I only registered to confirm this issue on my P9 also!
I was starting to think my finger is failing
Just for correctness EVA-L09C432B136
evak2979 said:
Hello everyone.
I am on build number EVA-L09C02B123
My screen is not very responsive in some areas, sometimes in more than a few areas. It needs a firmer press.
Is this an issue address in the 30+ firmwares, or is it my device? anyone else experiencing this?
Thanks
Click to expand...
Click to collapse
same here on EVA-L09C150B121
I have a similar problem when I hold my phone in both hands. The palm of my hands are touching the screen because of the small bezel and that causes the touchscreen to be unresponsive in other areas. I'm also having the Vodafone version EVA-L09C02B123. Huawei should add some kind of detection like Apple has on the iPad since the Mini. That would fix it.
So it very well could be the firmware version.
I also had a Carphone Warehouse one at 131, and that worked like a charm. I guess we need to wait for Vodafone to roll out an update
I wrote already a mail to huawei regarding some issues, but i did not get an answer yet
JohnDaviz said:
I wrote already a mail to huawei regarding some issues, but i did not get an answer yet
Click to expand...
Click to collapse
it would be curious to see which model colours do which.
I have a white from CPW which was pre-scratched out of the box, with a hairline scratch visible against lamp lights - putting a tempered glass on hides this 100%. Still I wanted to return it, and get a black.
My black had terrible responsiveness issues. My white has none, they're almost not there. I think it could after all have something to do with the front panel's alignment to the digitizer.
It is so amazing that in this day and age we still have to worry about s**t like that (light bleeds, responsiveness, scratches out of the box)
I have this problem to and problem when change local memory to card sd. My phone freeze
Wysłane z mojego EVA-L09 przy użyciu Tapatalka
L09 with 136 here (Titanium grey) and luckily I have no issues.
Good to know mate. I am starting to think this is a problem very similar to the Note 4 where in some units the glass panel was misaligned which required a firmer press on the back button.
I will try another dark from. Vodafone UK. They are on 123 version but the unit also costs 300 with them which is a steal
did anybody try to activate glove mode in settings? may be the display become more responsive
Good idea. I will try that.
I have some kind of theory.
When i turn display brightness up between 60-100% and start playing cpu intense games the following happens:
(Auto Brightness turned off)
1. Phone starts warming up significantly from the upside and continues to get warm until the bottom.
2. Display brightness suddenly starts changing (Thermal throttling!?)
3. Responsiveness decreases
4. Phone gets really really warm
(Auto Brightness turned off - between 30-50%)
1. Phone does not warm up so much. Still getting warm but okay.
2. Display brightness does not change anymore
3. Responsiveness much better with nearly no failures
I have the feeling that in B135 the phone was not getting as hot as in B136
Sometimes when i open phone and try answer to whatsapp, screen is very responsiveness.. And im using google keyboard.. Anyone got problem like this?
Having the same problem playing games. EVA L19 136. I'm sure it's a software bug. Waiting for an update...
Ragzn said:
Having the same problem playing games. EVA L19 136. I'm sure it's a software bug. Waiting for an update...
Click to expand...
Click to collapse
How did you installed 136 on EVA-L19? 130 seems to be the latest version
It was an update that came automatically when I updated the phone. I live in Romania.
I'm also having screen issues but it seems to be the opposite of what everyone is describing :
- Unwanted touches even though I'm not touching the screen. Can happen several times in a row in the same area
- Bad scroll detection : the device often recognizes the first touch of a scroll as a selection, or interprets a selection while scrolling
- Bad long-touch detection
I'm going to send the device back to Amazon but I'm fearing this is not an hardware issue and knowing Huawei is really sloppy when it comes to sorting issues, I'm thinking it might be best not to get a new P9.
PS: I'm on build B136.
What do you think ?
I think it's a software issue with B136. What model do you have? Does your problem happen at certain times or all the time?
I have P9 EVA-L09 bought in France.
It happens almost all the time but to a certain degree : sometimes it's very subtle, but sometimes the device goes crazy and starts taping on its own, opening links I didn't select, etc. Quite a nightmare.
Have you tried to Factory reset it? Or manually install some other verion of the official rom?

Xperia X Performance (F8132) Accelerometer failure & Screen Auto-rotate irresponsive

Xperia X Performance (F8132) Accelerometer failure & Screen Auto-rotate irresponsive
Hi All,
I got an issue bothering me since I bought Xperia X Perfomance (F8132) Mid June.
The auto rotate function failed after a while but everything goes fine after reboot.
When it fails, I use "Xperia Service Menu" -> "Service Tests" -> "Accelerometer",
then all X,Y,Z are zero and the ball just sticks and freezes at mid.
I bought from Taiwan and I can find 15 more people having the same symptom with me on 2 forums
( http://mobile01.com and http://gamer.com.tw ).
Hence I don't think it's only me and it's a common issue or common yield problem for Xperia X Perfomance.
I post here because I'd like to find more people with the same issue and raise the attention of SONY in order to find the root cause (i guess it's either over-heat causes this or accelerometer yield issue) and give a patch.
Now I'm using a APP "Rotation Control" to workaround this, but all photos cannot records correct orientation data and no auto-rotate is kinda inconvenient.
For a flag-ship and high-priced cellphone for SONY this year, it is very disappointing to me. :crying:
Version: 35.0.A.1.227 and 35.0.A.1.238 both occur
huangjs said:
Hi All,
I got an issue bothering me since I bought Xperia X Perfomance (F8132) Mid June.
The auto rotate function failed after a while but everything goes fine after reboot.
When it fails, I use "Xperia Service Menu" -> "Service Tests" -> "Accelerometer",
then all X,Y,Z are zero and the ball just sticks and freezes at mid.
I bought from Taiwan and I can find 15 more people having the same symptom with me on 2 forums
( http://mobile01.com and http://gamer.com.tw ).
Hence I don't think it's only me and it's a common issue or common yield problem for Xperia X Perfomance.
I post here because I'd like to find more people with the same issue and raise the attention of SONY in order to find the root cause (i guess it's either over-heat causes this or accelerometer yield issue) and give a patch.
Now I'm using a APP "Rotation Control" to workaround this, but all photos cannot records correct orientation data and no auto-rotate is kinda inconvenient.
For a flag-ship and high-priced cellphone for SONY this year, it is very disappointing to me. :crying:
Version: 35.0.A.1.227 and 35.0.A.1.238 both occur
Click to expand...
Click to collapse
I also have that problem. No more auto-rotation after a while (1-2 days) . Only a reboot fixes that
DiLeon said:
I also have that problem. No more auto-rotation after a while (1-2 days) . Only a reboot fixes that
Click to expand...
Click to collapse
Thank you for letting us know.
It shows it's not a regional FW issue but a global HW or FW one.
I wonder if SONY knowing this. If not, we need to address this and push SONY to work it around.
And if it is not workaroundable, SONY will have a big problem.
I have the same issue on my Xperia X (F5121) bought in Sweden. Haven't checked the accelerometer but the behaviour is the same and reboot is only fix.
I have not had any problems with auto rotation, my accelerometer works fine but my touch screen is messed up
Sent from my F8131 using XDA-Developers mobile app
HellRoot said:
I have not had any problems with auto rotation, my accelerometer works fine but my touch screen is messed up
Click to expand...
Click to collapse
Same
HellRoot said:
I have not had any problems with auto rotation, my accelerometer works fine but my touch screen is messed up
Click to expand...
Click to collapse
Can you specify "messed up"? I've had issues with the touch screen also, mostly that it registers a tap while I'm scrolling resulting in involuntary tapping on links. Also it often takes a while to start scrolling, as if the screen has a hard time recognising the swipe.
I have the same problem. The accelerometer stop working 15 minutes after reboot.
Help me verify if is caused by a third party app or not.
Use your phone in safe mode for a while.
I'm from Hong Kong, the accelerometer and its auto-rotation of my x performance has the same problem that it won't work until i reboot my phone.
I dont think that is caused by a app crashing when the problems occuring in all around the world.
The issue didnt come to me when I was not yet update to 35.0.A.1.282. Please notice this problem SONY. It seriously affected the satisfaction from user of the phone from your brand.
There is a topic on the Sony support forum - see here: http://talk.sonymobile.com/t5/Xperia-X-Performance/Accelerometer-stops-working/m-p/1158490#U1158490
At least they are aware of the problem. As soon as it happens again on my phone, I will send them my logs. I will report any development...
It seems that I uninstall the AR effects in my phone and reboot, it works again
Rotation fails
Hello guys,
I have the same problem. Yesterday it worked fine, but today, the auto rotate don't work. Very disappointing. Only a reboot can help but not every time.
Sony has to do something with it.
Gyroscope/Auto-Rotation Issue
Hey everyone,
I'm also having this same issue, but only since the most recent update from late September. When trying to make a pic display as fullscreen by rotating the phone, nothing happens, unless I reboot the phone. Then within day or two, it starts happening again. When I go to camera it loads up and STAYS in landscape mode, no matter what I do, even closing it out and clearing out the cache & force stopping it then reactivating it. It seems like a software issue that Sony needs to address PRONTO!
It appears another thread here on XDA is dealing with the same issue. I tried shenlong85's idea and it seems to have fixed the issue, but I need another day or so to make sure. If you don't hear from me by Sunday (10/23), assume it's been fixed. Hopefully the Nougat update we're all about to get any day now will permanently fix it!
The memory uninstall updates only prolong the issues. Seems like the firmware issue earlier on.
Nougat... When are u coming?
shenlong85 said:
The memory uninstall updates only prolong the issues. Seems like the firmware issue earlier on.
Nougat... When are u coming?
Click to expand...
Click to collapse
Well, we'll see. I am giving my XP 'til Sunday........if no more auto-rotate issues by then, then I will consider your idea to be gold. lol Of course, once we get Nougat, I'm hoping it will ensure that the issue never comes back period. As of this time, the issue has NOT returned.
I bought my Xperia X Performance from Kogan who sells imports in Australia from Asia and I have the exact same issues with my orientation and touchscreen. However my jumpy touchscreen only seems to occur while charging.
RockStar2005 said:
Hey everyone,
I'm also having this same issue, but only since the most recent update from late September. When trying to make a pic display as fullscreen by rotating the phone, nothing happens, unless I reboot the phone. Then within day or two, it starts happening again. When I go to camera it loads up and STAYS in landscape mode, no matter what I do, even closing it out and clearing out the cache & force stopping it then reactivating it. It seems like a software issue that Sony needs to address PRONTO!
It appears another thread here on XDA is dealing with the same issue. I tried shenlong85's idea and it seems to have fixed the issue, but I need another day or so to make sure. If you don't hear from me by Sunday (10/23), assume it's been fixed. Hopefully the Nougat update we're all about to get any day now will permanently fix it!
Click to expand...
Click to collapse
I tried shenlong85's idea, but less than 24 hours after trying it, I switched my phone from Portrait to Landscape to view a 16:9 widescreen pic I had in my Album, and it WOULD not auto-rotate the pic. So unfortunately this "trick" doesn't work either.
Just have to hope Sony includes a fix with the Nougat update we're about to get any day now from them.
I'm noticing now too that once the Auto-Rotate function stops working, so does Smart Call Handling. Have to swipe screen once again to take calls. Hurry up Nougat!! lol
I'm having the same issue and the only help I'm getting from Sony support is to factory reset my device :\ I'm hoping Nougat makes it's way to our devices soon. I really like this phone and this is a pretty big issue to have.
SpencerElliott said:
I'm having the same issue and the only help I'm getting from Sony support is to factory reset my device :\ I'm hoping Nougat makes it's way to our devices soon. I really like this phone and this is a pretty big issue to have.
Click to expand...
Click to collapse
I agree Spencer. And yes Sony Mobile told me the same thing. I'll do a repair (which yes, includes a factory reset) only IF Nougat doesn't fix it. They say we're getting it "in or close to October", so I'm guessing it's gotta be coming any day now. Hopefully they include a fix with Nougat though and I don't have to do that. Getting tired of this BS with Sony. My Z3 had an issue where if I turned on Stamina Mode, it would 1) mess with my MMS (group/pic/video) text messages.........you don't know how many times I had to ask ppl to resend those to me and how much that sucked lol 2) Cause a "random" battery drain. Only fix was a factory reset. I FINALLY got wise and realized it was SM and kept it off. Found a great app called 360 Hibernation Master that did what SM was supposed to do but better, MINUS the buggy BS. But OF COURSE it doesn't work on any X series phone (at least not my XP), so I'm stuck with SM now. At least Sony Mobile FINALLY fixed that bug with SM so that's not an issue anymore. lol
It is a big issue, and it makes me not want to keep buying their phones.

Do you also face touch problem in your K3 note

I'm facing a very annoying problem in my k3 note, that some areas of screen randomly stop responding. In my phone its mostly limited to bottom right part of my screen where backspace on keyboard is located. Rest of phone is responsive except this region. Restarting the phone fixes it temporarily.
But strange part is it doesn't happen on all ROMs, I first noticed it in some AOSP MM ROM, then i think it was Andronium VUI ROM (based on dev 1628) and now on s433 rom which leads to believe its some software thing not hardware thing.
Are there others also which face similar issue ? Any possible solution except switching to different rom ?
Mafioso said:
I'm facing a very annoying problem in my k3 note, that some areas of screen randomly stop responding. In my phone its mostly limited to bottom right part of my screen where backspace on keyboard is located. Rest of phone is responsive except this region. Restarting the phone fixes it temporarily.
But strange part is it doesn't happen on all ROMs, I first noticed it in some AOSP MM ROM, then i think it was Andronium VUI ROM (based on dev 1628) and now on s433 rom which leads to believe its some software thing not hardware thing.
Are there others also which face similar issue ? Any possible solution except switching to different rom ?
Click to expand...
Click to collapse
Yes, I have this problem with the screen also. I've heard from others with similar issues on other forums. It seems it is a hardware fault or possibly an issue with the way software interacts with the screen controller. In my case the screen is periodically unresponsive around the letter E or R on the keyboard and I have to tap the area with greater pressure. Sometimes it gets very buggy and very frustrating.
There is another possibly related problem when scrolling a web page or dragging - larger areas of the screen become unresponsive. Turning the screen off and then back on fixes the problem for the next 2 or 3 minutes. This issue has also been fixed for me with the kernel from daniel_hk here http://forum.xda-developers.com/k3-...rnel-dc-mtk-m1-kernel-vibeuiv3-51631-t3483573 - the only proviso is you apply it to Vibeui 1631. So while the scrolling issue seems to be fixed, the unresponsive areas around letters E and R on the keyboard remain.
I've noted the problems above would temporarily go away after flashing a new ROM however they eventually return. I've considered buying a new screen but not really sure if its a hardware or software issue - possibly both!
EpicSauce said:
Yes, I have this problem with the screen also. I've heard from others with similar issues on other forums. It seems it is a hardware fault or possibly an issue with the way software interacts with the screen controller. In my case the screen is periodically unresponsive around the letter E or R on the keyboard and I have to tap the area with greater pressure. Sometimes it gets very buggy and very frustrating.
There is another possibly related problem when scrolling a web page or dragging - larger areas of the screen become unresponsive. Turning the screen off and then back on fixes the problem for the next 2 or 3 minutes. This issue has also been fixed for me with the kernel from daniel_hk here http://forum.xda-developers.com/k3-...rnel-dc-mtk-m1-kernel-vibeuiv3-51631-t3483573 - the only proviso is you apply it to Vibeui 1631. So while the scrolling issue seems to be fixed, the unresponsive areas around letters E and R on the keyboard remain.
I've noted the problems above would temporarily go away after flashing a new ROM however they eventually return. I've considered buying a new screen but not really sure if its a hardware or software issue - possibly both!
Click to expand...
Click to collapse
hmmm it's interesting that different people have different areas of unresponsive screen. It seems more like software issue to me, as I started noticing this issue more on newer dev roms only. Today, I've reverted to dev ui 3.1 1622st as I remembered it didn't have it. Will report in couple of days of how it goes, so far haven't noticed it.
I have been facing touch problems for quite some time on the ROW version of the ROM s433. The touch starts acting weirdly, i.e random things start getting touched automatically and this happens mostly in the lower half of the screen. I turned on the show pointer location option from developer settings and it shows the pointer stuck at one point on the screen showing erratic behaviour. Turning the screen off and then back on solves the problem but very temporarily. Restarting solves for a longer time but the problem pops back up.

Screen flickering and artifacts.

Hi All,
After updating to Oreo got this weird issue, screen flickers every, roughly 2 seconds. Wit the times it also starts showing some color artifacts, freezing some parts of the screen and eventually going to complete gray-to-black flickering only. Anyone experienced something similar?
I'm thinking it may not be Oreo upgrade related just (unfortunately) some hardware issue.
Cheers
AlzirR
I've had similar issue after updating to oreo.
Half screen displayed artifacts.
Nokia replied to me saying that there is a bug in display drivers. Probably gong to update it soon.
Had to send it back.
Replacement works fine.
TeddyBeers said:
I've had similar issue after updating to oreo.
Half screen displayed artifacts.
Nokia replied to me saying that there is a bug in display drivers. Probably gong to update it soon.
Had to send it back.
Replacement works fine.
Click to expand...
Click to collapse
I have the same problem too but after I put it on the hot plate for awhile its fixed but after awhile the problem came back again..
AlzirR said:
Hi All,
After updating to Oreo got this weird issue, screen flickers every, roughly 2 seconds. Wit the times it also starts showing some color artifacts, freezing some parts of the screen and eventually going to complete gray-to-black flickering only. Anyone experienced something similar?
I'm thinking it may not be Oreo upgrade related just (unfortunately) some hardware issue.
Cheers
AlzirR
Click to expand...
Click to collapse
The left half of my screen is covered with black/white/grey artifacts. Sometimes after resetting or going back to factory defaults the screen goes back to normal again.
Running Oreo on a 128gb Nokia 8. REally hope it is software related (driver?). So far installing the latest updates doen't fix the problem.
Switched back to my old Samsung Galaxy S6 but man I miss my 8 already.
I changed the motherboard and I got ghost touch problem then I change the lcd and everything seems fine to me
I don't think is sw problem
I have the same problem today. As i received a call, display start to flicker. As i have all imp docs in my phone as i relies on NOKIA , I am as nothing. Somehow I am able to reset to factory reset. phone start works, but I lost all my valuable datas. How can one relies on NOKIa, who was one of BEST
Bro I have a issue of red strip visible on egdes when we turn on night mode for long time with a grey background

Samsung Note 9 - Display Discoloration & Overheating

Who else are facing the same problem ?
1)Initially, when I unlock phone by pressing power button the display was changed to dim colour(mostly yellowish) and with horizontal lines displayed when the brightness is below 50%. After tried with multiple times pressing on power button the display came back to normal.
2) Next stage, it's not solved with power button. I have to keep my phone aside for some time to get back to normal display. It's been 15 to 20 min then.
3) Now, I would get normal display only in morning. Else, I need to keep my phone idle without touching for at least 4 to 5 hours. I've also changed screen power off time from 30 Sec to 10 Minutes. So that my screen wont turn off and I can keep the normal display. If I forgot to use or kept aside more than 10 min then my screen would go off and display would gone again and irritation starts with that discoloration problem..
4) If display changes to yellowish to reduce the horizontal lines problem I need to increase the brightness to 80 or 85% but this causing my phone with another problem "heating issue"
Samsung haven't responded on this issue yet, how could we bring up the issue and get the proper resolution from Samsung.
This happened after last March update installation?
What note 9 do you have?
Probably not a hardware fault if it happened after recent software update.
A number of note9 affected although samsung seems to disagree at the moment.
Hello,
I also have a problem with the display after waking up with the POWER button. There are tinted colors distorted and some stripes like dim lines and slow refreshing. Everything started after updating to Android 10. In fact, when the display lights up incorrectly, it starts to heat up from the bottom. Putting the smartphone aside for a moment or cooling down causes the display to work correctly.
Workaround? I turned on Active Display and first knock to activate it, then the display lights up correctly and then I unlock the screen and use normally. It is known that battery consumption increases. Of course mine is Exynos.
hi guys,, i remember a similar experience sometime back.. try this. if u have turn on the proximity sensor i mean the advance feature where the phone screen doesn't turn on while in pocket , switch it off and restart the phone and see if the problem still exist.
i am having same issue
is anybody on xda come to rescue our issue?? friends need urgent help out ., if the solution is to reinstall the firmware kindly tell how to ?? while phone is just giving odd lines and not responding to touch even ??
ahmadtanveer7007 said:
is anybody on xda come to rescue our issue?? friends need urgent help out ., if the solution is to reinstall the firmware kindly tell how to ?? while phone is just giving odd lines and not responding to touch even ??
Click to expand...
Click to collapse
whats the firmware version u are having now and phone model?
Try wiping the cache partition in Recovery Mode. If that doesn't work then back up your device and manually reinstall the OS back onto your device.
Im having the exact problem. I flash LineageOS and it worked by max brightness then back to auto. I installed brightness widget to max brightness and back to auto everytime I turn on screen.
This issue is popular after March update. I tried everythings you mentioned above, reset, flash new firmware, even April update, wipe cached, flash cooked rom, heat screen, turn off features, disable gpu overlay, etc... Samsung Vietnam guaranteed can fix with new screen but I'm out of warranty.
I dont have any issues us unlocked snapdragon xaa model on latest android 10 version.
Can we confirmed that a screen replacement fixes the display problem or is it still a software issue
Signup said:
Who else are facing the same problem ?
1)Initially, when I unlock phone by pressing power button the display was changed to dim colour(mostly yellowish) and with horizontal lines displayed when the brightness is below 50%. After tried with multiple times pressing on power button the display came back to normal.
2) Next stage, it's not solved with power button. I have to keep my phone aside for some time to get back to normal display. It's been 15 to 20 min then.
3) Now, I would get normal display only in morning. Else, I need to keep my phone idle without touching for at least 4 to 5 hours. I've also changed screen power off time from 30 Sec to 10 Minutes. So that my screen wont turn off and I can keep the normal display. If I forgot to use or kept aside more than 10 min then my screen would go off and display would gone again and irritation starts with that discoloration problem..
4) If display changes to yellowish to reduce the horizontal lines problem I need to increase the brightness to 80 or 85% but this causing my phone with another problem "heating issue"
Samsung haven't responded on this issue yet, how could we bring up the issue and get the proper resolution from Samsung.
Click to expand...
Click to collapse
I have the same problem at the beginning it was when the phone was warm now the screen is yellow and when I lower the brightness I have lines coming out
jonaki said:
I have the same problem at the beginning it was when the phone was warm now the screen is yellow and when I lower the brightness I have lines coming out
Click to expand...
Click to collapse
Hi Bro, the same problem now facing by many users. We have created a Telegram group do discuss about the issue. Plz join there.
https://t.me/samsungDisplayProblem
luisfer21069 said:
Can we confirmed that a screen replacement fixes the display problem or is it still a software issue
Click to expand...
Click to collapse
No one knows what is the exact cause here, its noticed in many devices right after this March update but few are noticed months before. But, now the problem came to many users at same time. So its been brought up by many tech blogs, websites.
pheonixxdark said:
hi guys,, i remember a similar experience sometime back.. try this. if u have turn on the proximity sensor i mean the advance feature where the phone screen doesn't turn on while in pocket , switch it off and restart the phone and see if the problem still exist.
Click to expand...
Click to collapse
Thanks for tour suggestion, however I couldn't find the the exact option you mentioned in advanced features plz look into below once and help me to solve this.
joedellosso69 said:
This happened after last March update installation?
What note 9 do you have?
Click to expand...
Click to collapse
Hi, Yes like many other saying I too have this problem after March update only. I'm using Exynos one and also please have a look at below screenshot. Please let me know if you need anything further to know about the issue also attaching the links about the issue.
https://r2.community.samsung.com/t5...tion-amp-Overheating-Posting-4th/td-p/4049910
https://www.sammobile.com/news/galaxy-note-9-march-2020-security-update-broken-screen/
https://www.androidauthority.com/samsung-galaxy-note-9-march-update-broken-displays-1103766/
https://www.androidheadlines.com/20...in-of-broken-display-after-march-update.html/
pheonixxdark said:
whats the firmware version u are having now and phone model?
Click to expand...
Click to collapse
Please have a look into below screenshot. Plz let me know if you need any other info.
Rosli59564 said:
Probably not a hardware fault if it happened after recent software update.
A number of note9 affected although samsung seems to disagree at the moment.
Click to expand...
Click to collapse
Yes Bro but, We haven't found any fix for this till now.
Signup said:
Hi, Yes like many other saying I too have this problem after March update only. I'm using Exynos one and also please have a look at below screenshot. Please let me know if you need anything further to know about the issue also attaching the links about the issue.
https://r2.community.samsung.com/t5...tion-amp-Overheating-Posting-4th/td-p/4049910
https://www.sammobile.com/news/galaxy-note-9-march-2020-security-update-broken-screen/
https://www.androidauthority.com/samsung-galaxy-note-9-march-update-broken-displays-1103766/
https://www.androidheadlines.com/20...in-of-broken-display-after-march-update.html/
Click to expand...
Click to collapse
I'm having the exynos version too but with ITV (Italy) firmware ...never had this problem and now I'm on April's version after March's version.
This looks a little bit like what happened to the S5 years ago when after 1 and a half/ 2 and a half year's the screan began flickering, having green spots or lines, randomly didn't go on with low luminance settings since it completely died....a lot of people said on forum's that it was the screen and a replacement solves, but when it happened to me years ago the Samsung assistance center told me that it was another component (never told me what it was) causing the issue and once they changed it , they solved the problem.
So, after my experience with the S5, don't know what to think now for what is happening to some guys even if I think that this issue might depend with something happening after marchs update because for the too many people having it after the update, coincidences are not credible.
joedellosso69 said:
I'm having the exynos version too but with ITV (Italy) firmware ...never had this problem and now I'm on April's version after March's version.
This looks a little bit like what happened to the S5 years ago when after 1 and a half/ 2 and a half year's the screan began flickering, having green spots or lines, randomly didn't go on with low luminance settings since it completely died....a lot of people said on forum's that it was the screen and a replacement solves, but when it happened to me years ago the Samsung assistance center told me that it was another component (never told me what it was) causing the issue and once they changed it , they solved the problem.
So, after my experience with the S5, don't know what to think now for what is happening to some guys even if I think that this issue might depend with something happening after marchs update because for the too many people having it after the update, coincidences are not credible.
Click to expand...
Click to collapse
Yes, many people were facing this problem and how many times we have contacted the Samsung they are behaving like they just hearing the issue for the first time. Just created and posted the link in Members app and 67 members joined so far. Everyone having the display problem out of nowhere. All of them on out of warranty except one or two. Still members app floating with the display problem messages.
Display issue got noticed in S20 too but they immediately released the security patch and solved it. Don't know why they were silent on Note 9.
https://www.androidauthority.com/samsung-galaxy-s20-ultra-green-tint-1107738/

Categories

Resources