Hey guys,
My un-modified, bootloader locked OP3T suddenly froze earlier today and I can't really use it anymore...
Phone froze and shut off and I think that broke some system files... When I turn the phone back on, it is very laggy for a few seconds, I can barely enter my pincode (took my SIM card out to see if that was the problem) and then it freezes and shuts off again. I entered the (stock) recovery, wiping the cache didn't solve anything and using the "reset system setting" option actually freezes mid-reset and doesn't solve my problem either... The only way I can get adb working is if I go into sideload mode. And I can't get my pictures back... My only options are a full factory reset (that might not even function) or using the unbrick toolkit... Either of those options will wipe my data and none of my vacation pictures have been backed up to GDrive or Dropbox...
Is there a way of resetting my system without wiping the data partition OR a way of backing up my pictures before wiping the phone?
Thanks in advance for your advice
At least if you could get to dev tools and enable oem unlocking , flash TWRP and from recovery you can access your data! you could try to flash the latest OOS 4.5.1 and see how that goes!
Great idea! I need to find a way to get to the dev options really quickly... Haven't managed to get to the settings before the freeze yet...
ultravy said:
At least if you could get to dev tools and enable oem unlocking , flash TWRP and from recovery you can access your data!
Click to expand...
Click to collapse
Unlocking the bootloader will wipe the phone.
I think the best (only?) hope is adb pull or boot to OS long enough to mount MTP and copy the pics. But it doesn't sound like the one stays on long enough to do either.
Better utilize the unlimited auto photo backup option to Google Photos for the next time. I never lose any photos anymore (either for ROM changes or device changes) since I use Photos. Thanks, Google!
redpoint73 said:
Unlocking the bootloader will wipe the phone.
I think the best (only?) hope is adb pull or boot to OS long enough to mount MTP and copy the pics. But it doesn't sound like the one stays on long enough to do either.
Click to expand...
Click to collapse
To be honest, i dont know how i forgot that unlocking the bootloader will erase the /data/media .... my bad sorry!!!
Wiping data in recovery is not wiping your files in data/media!
Related
So this is my first xda thread. I spent hours searching without finding a solution for my particular case.
I am using a LG L90 D415 (T-Mobile version) and I got bored of it and so I started playing with the system (not the first phone I'm doing that with, so I know a bit about that sutff). So I tried to install the new Android L home launcher from here http://forum.xda-developers.com/showthread.php?t=2796019
I did everything like explained, installed it and changed the build.prop like described. But after I rebooted my phone, expecting a new home launcher, the phone boots, I am at the lockscreen, but after like 4 seconds I receive multiple errors (like gapps stopped working) and than everything freezes and it reboots.
Unfortunaly I didn't install a recovery or unlocked fastboot. So I can access download mode, but that's it. My computer doesn't see my phone (because usb debugging deactivated?) and so I don't know what to do. I think that's a pretty tough case but I hope some smart person can help me
Thank you
mcfiish said:
So this is my first xda thread. I spent hours searching without finding a solution for my particular case.
I am using a LG L90 D415 (T-Mobile version) and I got bored of it and so I started playing with the system (not the first phone I'm doing that with, so I know a bit about that sutff). So I tried to install the new Android L home launcher from here http://forum.xda-developers.com/showthread.php?t=2796019
I did everything like explained, installed it and changed the build.prop like described. But after I rebooted my phone, expecting a new home launcher, the phone boots, I am at the lockscreen, but after like 4 seconds I receive multiple errors (like gapps stopped working) and than everything freezes and it reboots.
Unfortunaly I didn't install a recovery or unlocked fastboot. So I can access download mode, but that's it. My computer doesn't see my phone (because usb debugging deactivated?) and so I don't know what to do. I think that's a pretty tough case but I hope some smart person can help me
Thank you
Click to expand...
Click to collapse
No custom recovery and no fastboot? Factory reset is your only option. See this post. Scroll down to Q14. Even though it's titled something else, the same button presses apply for your device in it's current state, ie; no recovery, no fastboot
shinobisoft said:
No custom recovery and no fastboot? Factory reset is your only option. See this post. Scroll down to Q14. Even though it's titled something else, the same button presses apply for your device in it's current state, ie; no recovery, no fastboot
Click to expand...
Click to collapse
First thanks for the fast answer. So I figuered that I only need to delete the build.prop file and replace it with my backup file. Isn't there any way to rescue my files and/or access the /system folder? I'm an exchange student now and I don't wanna lose my picture memories
And btw I know that I build the perfect worst case scenario right now
Oh and in the L90 faq it says that when you flashed a recovery and you navigate to factory reset it won't reset but boot into recovery. Does something like this work even without recovery, so I could try doing stuff with adb?
mcfiish said:
First thanks for the fast answer. So I figuered that I only need to delete the build.prop file and replace it with my backup file. Isn't there any way to rescue my files and/or access the /system folder? I'm an exchange student now and I don't wanna lose my picture memories
And btw I know that I build the perfect worst case scenario right now
Click to expand...
Click to collapse
If adb isn't detecting the phone, no. There isn't any other way.
mcfiish said:
Oh and in the L90 faq it says that when you flashed a recovery and you navigate to factory reset it won't reset but boot into recovery. Does something like this work even without recovery, so I could try doing stuff with adb?
Click to expand...
Click to collapse
Unfortunately, no.
Factory reset will not erase your sdcard. It will however erase internal data. It will return the phone to the state it was in the first time it was powered on.
Moto X 2014: unrooted with bootloader unlocked. It's running Stock 5.1 and I haven't messed with anything on it. I gave it to my Dad after a few months of using it, so I factory reset it and gave it to him, 2 weeks later he tells me it has stopped working. It boots up normally, but from then on it is black, I can access minor parts of the OS such as the power off menu, the camera (by shaking) and Moto Display, but everything else doesn't work. I have never seen anything like this before, and I am well accustomed to flashing custom ROMs and rooting Android. If it comes down to it I will factory reset it or flash stock, but I can't even plug it into my PC and retrieve any files. Anyone have any idea whats gone wrong?
I have attached a video demonstrating what's happened to help diagnose the problem.
thomaswilloughby said:
Moto X 2014: unrooted with bootloader unlocked. It's running Stock 5.1 and I haven't messed with anything on it. I gave it to my Dad after a few months of using it, so I factory reset it and gave it to him, 2 weeks later he tells me it has stopped working. It boots up normally, but from then on it is black, I can access minor parts of the OS such as the power off menu, the camera (by shaking) and Moto Display, but everything else doesn't work. I have never seen anything like this before, and I am well accustomed to flashing custom ROMs and rooting Android. If it comes down to it I will factory reset it or flash stock, but I can't even plug it into my PC and retrieve any files. Anyone have any idea whats gone wrong?
I have attached a video demonstrating what's happened to help diagnose the problem.
Click to expand...
Click to collapse
If you search the forum here for "black screen" it has happened to other people as well on stock 5.1. Supposedly the fix is a factory reset.
Sent from my XT1095 using Tapatalk
AGISCI said:
If you search the forum here for "black screen" it has happened to other people as well on stock 5.1. Supposedly the fix is a factory reset.
Sent from my XT1095 using Tapatalk
Click to expand...
Click to collapse
Ok, It was just really surprising thats all. I will factory reset then. Thanks
I am having the exact same issue. Have you had a luck resolving it short of a factory reset?
My phone battery died last night. I plugged my phone in, let it get about 15% charge, then tried to turn it back on. The phone boots like normal, but after the boot animation goes away, the screen is black. Active notifications still seem to work, and I can hold the power button to get the Power Down option. I can boot into the bootloader & access recovery just fine. However, my phone is fully stock (no root, no bootloader unlock, no anything). I can't seem to access ADB when the phone is powered normally (ie, when I'm at this mysterious black screen), but it's possible that USB debugging isn't even enabled.
So far, I've found a few people who've said a full factory reset will fix the problem, but I'm looking for another solution, or at least a way to grab my data before I reset. Since my bootloader's still locked, I can't seem to use fastboot boot to boot into TWRP, and I can't find any other way to access my data to copy it off the phone. I've tried wiping the cache using the stock recovery to no avail. Any suggestions?
bjg222 said:
I am having the exact same issue. Have you had a luck resolving it short of a factory reset?
My phone battery died last night. I plugged my phone in, let it get about 15% charge, then tried to turn it back on. The phone boots like normal, but after the boot animation goes away, the screen is black. Active notifications still seem to work, and I can hold the power button to get the Power Down option. I can boot into the bootloader & access recovery just fine. However, my phone is fully stock (no root, no bootloader unlock, no anything). I can't seem to access ADB when the phone is powered normally (ie, when I'm at this mysterious black screen), but it's possible that USB debugging isn't even enabled.
So far, I've found a few people who've said a full factory reset will fix the problem, but I'm looking for another solution, or at least a way to grab my data before I reset. Since my bootloader's still locked, I can't seem to use fastboot boot to boot into TWRP, and I can't find any other way to access my data to copy it off the phone. I've tried wiping the cache using the stock recovery to no avail. Any suggestions?
Click to expand...
Click to collapse
Unfortunately I couldn't retreive any data from the phone, I can confirm however that a factory reset does fix the issue. The Android automatic backup does work in the broken state so I did manage to restore my settings and apps. But the internal sd card was wiped upon factory reseting. Just an idea of the top of my head: Try running adb backup and see if that works, and then unlocking the bootloader, flashing twrp, restoring the backup, and finally transfering the internal sd card data to a mounted drive using twrp. Thats just a stab in the dark and i dont have the phone on me to test it. Give it a try and lets hope Motorola will fix this bug soon.
Ok, thanks. I did try adb backup, but adb won't recognize the device when it's "booted" & sitting at the blank screen, and the stock recovery doesn't give full adb access. I'm currently looking into the various data recovery options to maybe pull some stuff off after reseting. It's really only a few files that I need, so maybe that will work?
bjg222 said:
Ok, thanks. I did try adb backup, but adb won't recognize the device when it's "booted" & sitting at the blank screen, and the stock recovery doesn't give full adb access. I'm currently looking into the various data recovery options to maybe pull some stuff off after reseting. It's really only a few files that I need, so maybe that will work?
Click to expand...
Click to collapse
Unfortunately the internal SD card mounts using MTP and not like a flash drive, so using the usual methods through Windows to recover wont work. However you could try and restore your internal sd card using this solution: http://goo.gl/OKdV14
As for accessing adb through recovery, you could try this method: http://goo.gl/5T7bhq
Hopefully one of these methods should work, so you can at least recover some of your files.
I had the same problem today. I tried to backup a twrp backup I have made few weeks ago but I still had the black screen. The only solution is to factory reset...
Happily I could have saved my data when I was on TWRP. Anyone knows how to restore sms from the data I have saved ?
Hi everyone,
A few days ago I ran my Moto X 2014 out of battery while watching a video. It just shut off, which has come to be normal with its older battery. However, after it shut off it seemed to have corrupted much of the data for the GUI, and even what loads wont properly unlock the phone. I have tried wiping the catche, holding power + volume for 3 minutes (as reccomended by motorola support) and more at no avail. I am wondering if there is any way to recover my photos and some other data without getting into the OS? My computer can see the phone, but since it is not unlocked I cannot access any of the file system. If there is it would be a great help, as I did not back up my phone. If you have any possible idea how to lmk, I am ready to try nearly anything.
Thanks
jmar896 said:
Hi everyone,
A few days ago I ran my Moto X 2014 out of battery while watching a video. It just shut off, which has come to be normal with its older battery. However, after it shut off it seemed to have corrupted much of the data for the GUI, and even what loads wont properly unlock the phone. I have tried wiping the catche, holding power + volume for 3 minutes (as reccomended by motorola support) and more at no avail. I am wondering if there is any way to recover my photos and some other data without getting into the OS? My computer can see the phone, but since it is not unlocked I cannot access any of the file system. If there is it would be a great help, as I did not back up my phone. If you have any possible idea how to lmk, I am ready to try nearly anything.
Thanks
Click to expand...
Click to collapse
You could boot into TWRP recovery and access your files via USB.
If you aren't using TWRP download it and perform a "temporary flash" by running the following command in an admin prompt:
fastboot boot twrp.img
glauberlima said:
You could boot into TWRP recovery and access your files via USB.
If you aren't using TWRP download it and perform a "temporary flash" by running the following command in an admin prompt:
fastboot boot twrp.img
Click to expand...
Click to collapse
Won't work, his bootloader is locked, which means he can't boot nor flash twrp. And if he unlocks it, it erases all the data.
There isn't anything you can do. The only option is factory reset...unfortunately everything will be lost. It's important to make backups for when things like this happen.
Sent from my XT1095 using Tapatalk
Thanks for the help guys, that's what I was figuring. Ive only had the phone for a month and didnt think it would fail so soon. Well, I guess I wont get bitten by the same snake twice, Ill be replacing it with a phone that has an SD card slot within the next day or 2.
jmar896 said:
Thanks for the help guys, that's what I was figuring. Ive only had the phone for a month and didnt think it would fail so soon. Well, I guess I wont get bitten by the same snake twice, Ill be replacing it with a phone that has an SD card slot within the next day or 2.
Click to expand...
Click to collapse
was usb debugging on? if yes you can recover the data through adb
Yesterday I was using my phone and it suddenly started rebooting itself. Since my bootloader was locked, my phone was stock rom, no root, no custom recovery and usb debugging off my hopes of doing something through ADB or Fastboot vanished. I think it is fixable but I would like to recover all my data first. I heard that you can try to get your phone into EDL mode in order to recover your data, so I tried to via test point method and my phone is now recognized as Qualcomm 9008. However, afaik this mode wont let me recover any data, and I need to get it to be 9006 instead of 9008. Any help?
Proceed at your risk.
The test point method http://en.miui.com/thread-693884-1-1.html it is using Mi flash tools to flash the ROM so you can opt out for save user data in order to keep internal storage.
in that thread it is mentioned to clean flash but there is one step given to save user data so i don't know what things will be saved and what not. most possibly itll wipe app and its data so messages,call logs,contact will get wiped if there are in internal storage if they haven't backed up to the cloud.
do read carefully and then proceed.
metelhammer said:
Proceed at your risk.
The test point method it is using Mi flash tools to flash the ROM so you can opt out for save user data in order to keep internal storage.
in that thread it is mentioned to clean flash but there is one step given to save user data so i don't know what things will be saved and what not. most possibly itll wipe app and its data so messages,call logs,contact will get wiped if there are in internal storage if they haven't backed up to the cloud.
do read carefully and then proceed.
Click to expand...
Click to collapse
I guess I´ll try that then, I already saw this ''Wipe everything but userdata'' option but was not sure, as it seems a bit strange. I'll give it a shot, thanks!
Lolo147 said:
I guess I´ll try that then, I already saw this ''Wipe everything but userdata'' option but was not sure, as it seems a bit strange. I'll give it a shot, thanks!
Click to expand...
Click to collapse
Your welcome, hope to see that work.
metelhammer said:
Your welcome, hope to see that work.
Click to expand...
Click to collapse
So I tried this and, after dealing with many versions of Mi Flash (newer ones crashed, older ones had many errors) I was finally able to flash a fastboot rom but unfortunately I'm still stuck in the bootloop. I guess wiping data is an unavoidable fate. Thanks again 4 everything
1.Install twrp.(if you dont have)
2.Turn off phone and click power volup+voldown and when phone turns on release power btn. Recovery will appear wipe data,cache,dalvik,system,vendor then install any rom (i recommend pixelexperience or miui stable). Then wait if there an bootloop i cant help bye.
like the title says I uninstalled the mentioned apps using adb and all of a sudden my camera stopped working so I decided for a simple restart and the device stuck in the loop ever since.
it restarts several times and open realme UI recovery and when I choose language it says " KINDLY REMINDER : system error, after select language, please select Online update(keep data) to recovery system, thanks! " .
So I did what the message said and I connect the wifi but instead of updating it says no updates found.
I also tried to wipe data but I got asked whether to retain contacts/media or format data.
I obviously tried the first one because I need the data but as expected it didn't work.
I am skeptical to clean format because I feel that I can still fix it with retaining the data.
I tried all the key combinations but only the realme UI recovery comes up . Please help me!
thank you
I don't think you'll be able to fix this without a full reflashing of the ROM using SP Tools and a format of the data partition from Recovery. You probably don't have access to full ADB now, if at all, and Fastboot won't help you recover anything. However, you should be able to rescue important files before you do this, as long as you have unlocked your bootloader.
Follow the steps here to install TWRP custom recovery. Once done, you can boot into it from fastboot by running `fastboot reboot recovery`. Once you're in TWRP, you can mount partitions so you can access them over USB from your PC.
Once you've got your important files transferred to your PC, take a full backup to be safe, then flash the stock ROM. This thread can help you do both of those things. Note that flashing the stock ROM using SP Tools will also restore the stock recovery. Once the process is done, boot right into fastboot and use it to reboot back into the stock recovery before letting it actually boot the ROM. Format your data partition (yes the whole thing). Now you can restart, and it should go through first time setup just fine.
I was going to uninstall these apps, but was too lazy. Guess lazyness is not too bad after all.
@Ricodey have you got the solution for this thing beacause i am also experiencing same issue
e_v_i_l_x_ said:
@Ricodey have you got the solution for this thing beacause i am also experiencing same issue
Click to expand...
Click to collapse
Unfortunately I had to go for the latter option of complete reset with the loss of data to get my device boot up . It seems the option to recover the device with data seems too complicated and not to mention the fact that this process is not without it's own risks. If you want an easy out from this issue I suggest that you complete format the device and have your important data backed up from now.
And Obviously I had data not backed up which I wanted on my device during this issue but it wasn't too important and I could let go of it cuz rest of my data was backed up.. but being the nerd I am, I tried to recover that data too.. but as I said it wasn't worth the time and risk for me so I chose the latter option.
Hope this helps! Do reply if you need further assistance !
Ricodey said:
Unfortunately I had to go for the latter option of complete reset with the loss of data to get my device boot up . It seems the option to recover the device with data seems too complicated and not to mention the fact that this process is not without it's own risks. If you want an easy out from this issue I suggest that you complete format the device and have your important data backed up from now.
And Obviously I had data not backed up which I wanted on my device during this issue but it wasn't too important and I could let go of it cuz rest of my data was backed up.. but being the nerd I am, I tried to recover that data too.. but as I said it wasn't worth the time and risk for me so I chose the latter option.
Hope this helps! Do reply if you need further assistance
Click to expand...
Click to collapse
for me the issue was like i just downgraded my device to the a.15 firmware after setting up i uninstalled the bloatware apps and some google apps which were not needed obviously and restarted my device and it got a bootloop, the issue of bootloop wasn't new to me i previoulsy had the same issue when i have downgraded to a.19 firmware. there is a simple fix, if you want to get rid of the bloatware apps now also you can use the disable command like.
(pm uninstall-user --user 0 ----package name---) this will not give any bootloop and can enjoy a part of RAM....
THIS WILL HELP
get in touch if need anything else