Hi all,
I know there have been other postings regarding this, but none have helped me solve my situation:
I have a "stock ROM" AT&T Note 2, and have tried two different Smart Dock units from Fry's. I get NO usable HDMI signal from either when connecting to my ASUS V228H monitor; the HDMI cable/monitor have been checked as working by connecting my DVD recorder up and successfully playing video content. USB connections to a wired keyboard and mouse worked well on unit #1, for some reason not on unit #2. There was no improvement when I rebooted the phone into safe mode. Lastly, the phone is correctly recognized by a PC when connecting via USB (MTP mode).
I'm ready to scrap the whole Smart Dock idea and instead buy an MHL-to-HDMI adapter and bluetooth keyboard/mouse combo, which I think can be found with total price just around that of the Smart Dock... unfortunately, I guess there's no "splitter" that could let me hook a hard drive up as well, like I could with the Smart Dock.
Does anyone have any ideas? I of course would hate to have to hard reset the phone, but might do it if there's really a good chance of it helping.
Final question: is it possible that the microUSB connector at the base of the phone could get damaged in such a way that USB to PC connections work, but MHL video does not?
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
did you plug the dock into an original Samsung charger?
did you reboot?
mhl takes a lot of power, so you need to have the charger plugged in to make it work.
and the usb port can get stuck in a certain mode if you've used it too much without rebooting, a simple reboot will reset it.
I am using the new micro-USB to USB cord connected to the wall charger (FYI, plugged into a power-strip, not directly into a wall outlet, would that actually lead to MHL getting too litle power?). The phone was recently rebooted. I have typed this response using a USB-connected mouse, so at least that's working. HDMI is STILL not working.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
I'm guessing that unless it's specifically stated for the gn2, like the samsung dock, the microusb connector is using 5 pins instead of 11. That's the issue you'll have with mhl adapters, too: find an 11 pin, or buy the 5-> 11 adapter.
If it says compatible with the note (not note2) or evo, that's a pretty solid guarantee it's using 5 pins.
-----
I would love to help you, but help yourself first: ask a better question
http://www.catb.org/~esr/faqs/smart-questions.html
in this case the amount of pins is irrelevant. (edit: unless you didn't get a note 2 smart dock)
have you tried a different screen/TV and cable?
there are multiple versions of HDMI, and your cable or screen may be sufficient for an old DVD player but not a newer device.
Interesting that nowhere on the Smart Dock's box does it say "compatible with Note 2". But looking up the part # on the Samsung.com accessories site yields the following description:
Smart Dock Multimedia Hub
EDD-S20JWE
Compatibility: Galaxy Note II and Galaxy S4
As for HDMI protocols changing over time leading to incompatibilities... WTF? They don't need to create specification version numbers like USB to clue the user in? I will test your theory with an MHL to HDMI dedicated connector purchased today. If you're right, even this device won't work with my monitor...
This is going to sound like the annoying tech support people on the phone but... are you sure everything is plugged in tight?
I only ask because when I first got my smart dock I was getting picture but no sound with my hdmi cable and I was about to try a different cable but decided to try replugging everything first and voila...it started working!
It didn't make sense to me because it must be plugged in if it's working even a little but apparently either the phone wasn't docked all the way or more likely I hadn't pressed the hdmi cable in enough.
Would be nice if it's that simple in your case. Good luck!
Sent From My Ginormous Note 2
Thank you for the suggestion. Yes, I had tested the Smart Dock's connections to make sure all were tight. No improvement.
I have given up on the Samsung Smart Dock for now. A "rig" that appears to be working is as follows:
1) Cirago MHL1000 MHL-to-HDMI adapter.
2) Mobile Phone->Voyage adapter (Micro 5 pin to 11 pin)
3) Comkia 3 foot HDMI cable.
4) ASUS VE228H monitor
5) HYPE Bluetooth Curve optical mouse
6) SMK-LINK Versapoint Bluetooth Slim Keyboard
You are definitely right about needing to check on the connection status of the various connectors. I periodically lose the HDMI video signal, which requires that I press the MHL adapter's plug tighter into the 5-to-11 pin connector. Yes, I also have the case off the Note II when attaching everything.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app (using the rig above).
Okay, I'm noticing that the HDMI signal gets lost every 5-10 minutes and blacks out the monitor for 5-10 secs. I also have been having the issue of definitely less than 1080p output (not sure if even 720p) except for video player and Angry Birds Star Wars which do look good.
Is this a problem of the Cirago MHL1000 plus 5-> 11 pin converter, which would be solved if I just spent some more bucks on a Samsung HDTV cable with 11 pins? Will the Samsung MHL 2.0 cable for the S4 provide better output for a Note 2 than the Samsung S3/Note 2 cable?
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
Okay, I sucked it up and bought the Samsung MHL 2.0 HDTV cable for the S4 and backward compatible with the Note 2. I think I've gotten things as good as it's going to get. Video out is stable and actually at higher resolution than using a Cirago cable and a 11 to 5-pin converter.
I unfortunately have no USB input capability for hard drive access. Is there any adapter to insert in the "circuit" to let me attach a HD to the Note 2 if its MicroUSB is already occupied by the MHL to HDMI cable?
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
hi
Hello, I have a problem when connecting a peripheral (mouse, keyboard, etc) the screen automatically flips and turns black, saying, which it is connected by hdmi too. that's not right.
otherwise it has explain, does not leave me connect the mouse and keyboard, because the s4 assumed that this also connected the hdmi.
Hello, I have recently started a project on trying to get my "officially unsupported" device to work with my head unit(hu) that supports rca video in. I need some opinions on what items to purchase to get maximum compatibility. I do have a very limited price range so i can't keep trying new adapters till I find one that works.
Project information:
Head Unit: Pioneer AVH-P330BT double DIN touch screen head unit
Phone: Telstra HTC Vivid(Velocity, Raider, whatever you want to call it. Pretty obvious and unneeded anyway)
Possible link scenarios and items needed:
Code:
[B]Setup 1 -[/B]
This setup comes with both an mhl connector plus an hdmi to rca cable in one purchase. I would connect the mhl adapter to the device as per normal, and the hdmi to rca to the mhl adapter and to the back of my head unit, then change the display on my head unit to display the rca input from my phone screen.
required items:
- http://www.ebay.com/itm/Micro-USB-MHL-to-HDMI-Adapter-HDMI-Male-to-3-RCA-Male-Cable-for-Mobile-Phone-/350826228990
[B]Setup 2 -[/B]
same as above, but this time using an hdmi to rca adapter box, along with an mhl adapter, with the mhl adapter's hdmi cable plugged into the rca dapter, and rca cables running from the adapter to the hu. this is a bit more expensive, but the other way almost seems too cheap of a setup to be reliable.
required items:
- http://www.amazon.com/gp/product/B0080KN18K/ref=oh_details_o02_s00_i00?ie=UTF8&psc=1&tag=r601000010-20
- http://www.ebay.com/itm/MHL-Micro-USB-To-HDMI-HDTV-Adapter-Cable-For-HTC-EVO-3D-Vivid-Sensation-4G-ONE-X-/350640939278?pt=US_Video_Cables_Adapters&hash=item51a3d4210e
I would love people's opinions on this project and if they have previously tried something like this and their results from doing so. Who knows, maybe someone else was wondering the same thing I have been and gets something from this thread.
Cheers guys - Tradie
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Hi to everyone. Sorry if I will not be brief, but this problem makes me going crazy.
My previous phone died prematurely, so I bought a shiny Oneplus 3T and I'm very satisfied with it. Problem is, that this new piece of technology has an USB-C connector instead of the good old microUSB one.
In my car (Opel) I put an USB extension cable from the Android Auto unit (Intellilink r4.0) to the inside of the center arm, and since now I used that cable to connect my previous phone to the unit. Cable is 1.8 m long (about 5 ft for English people) and worked very well.
Now there goes the trouble: to connect my new OnePlus, I bought a simple microUSB to C adapter... it works very well at home with my PC but... Android Auto unit doesn't recognize the phone.
It says "connect the USB cable". At the same time, phone is charging, so power is connected to it.
Ok, maybe there are inconsistencies with the USB converter, I thought.
So I purchased a USB A to C cable, 1.8 m long (just like my previous normal microUSB one).
No way. Unit insists to not recognize the connection!?
Now, to cut this long thing out... I tried any combination of things, extenders, adapters... the only way to make things work is to use max a 1 m (3,3 ft) long USB A to C cable. No longer than that. Neither with a short extension cable.
But with 1 m I can't reach the center arm! I need at least 1.2/1.4 m (4-4.5 ft) cable lenght.
So, this is it. Who can be the culprit? AA head unit? Or perhaps Oneplus 3T has a "weak" USB?
I wonder if anyone has experienced issues like this... and if there are workarounds. :fingers-crossed:
jonsat said:
Hi to everyone. Sorry if I will not be brief, but this problem makes me going crazy.
My previous phone died prematurely, so I bought a shiny Oneplus 3T and I'm very satisfied with it. Problem is, that this new piece of technology has an USB-C connector instead of the good old microUSB one.
In my car (Opel) I put an USB extension cable from the Android Auto unit (Intellilink r4.0) to the inside of the center arm, and since now I used that cable to connect my previous phone to the unit. Cable is 1.8 m long (about 5 ft for English people) and worked very well.
Now there goes the trouble: to connect my new OnePlus, I bought a simple microUSB to C adapter... it works very well at home with my PC but... Android Auto unit doesn't recognize the phone.
It says "connect the USB cable". At the same time, phone is charging, so power is connected to it.
Ok, maybe there are inconsistencies with the USB converter, I thought.
So I purchased a USB A to C cable, 1.8 m long (just like my previous normal microUSB one).
No way. Unit insists to not recognize the connection!?
Now, to cut this long thing out... I tried any combination of things, extenders, adapters... the only way to make things work is to use max a 1 m (3,3 ft) long USB A to C cable. No longer than that. Neither with a short extension cable.
But with 1 m I can't reach the center arm! I need at least 1.2/1.4 m (4-4.5 ft) cable lenght.
So, this is it. Who can be the culprit? AA head unit? Or perhaps Oneplus 3T has a "weak" USB?
I wonder if anyone has experienced issues like this... and if there are workarounds. :fingers-crossed:
Click to expand...
Click to collapse
Some of the specs for USB-C cables are less than 1m, depending on what the other connection/adapter is. I guess your PC & car outlets are different specs.
See
http://www.cypress.com/knowledge-ba...ngth-cables-usb-type-c-applications-kba204034
Or maybe your cable is not certified so may be more sensitive to outside interference eg from ignition system.
Uhmmm... very interesting information. I'll try to borrow a "certified" cable. Since now, I tried with normal cables (4 different sizes and brand) to no avail (more than 1 m lenght).
Thanks!
jonsat said:
Uhmmm... very interesting information. I'll try to borrow a "certified" cable. Since now, I tried with normal cables (4 different sizes and brand) to no avail (more than 1 m lenght).
Thanks!
Click to expand...
Click to collapse
Check what is the spec of your USB outlets on car and PC, are they different? Then cable may not make any difference to your result.
I'd think that if you have a will known brand cable it would be certified. The "full feature" cables have a chip inside that the device reads, it then sends data etc to that spec. I'm not really up to date with this stuff anymore.....
By the way, my new phone is a Oneplus 3T and I discovered that has many problems with AA in general. And (perhaps) even an USB-C port not completely complying to the standard.
Still, I will try other brands of cables in search of the good one.
Thanks again
Hi,
I had exactly the same issue as you but with the One Plus 3. Had a couple of aftermarket cables (USB - A to C). Sometimes, it connected for about 1-2 minutes but then i had to disconnect and reconnect the cable. Not fun when you are driving.
Also have an Opel (2017 Astra Sports Tourer K) with the Navi900. The only way i found out to solve this issue was to use the original, red cable that comes with the phone. Since i didn't want to lose the Dash charging or, everytime carry the cable with me, i bought a second cable (1,0m) from Oneplus store.
After i did that, i never had disconnections or problems recognizing the phone. 2 weeks driving with various amount of driving time and so far, zero issues.
Also helps if you are using any battery saving apps like greenify or droid optimizer, that you whitelist the android auto app from the auto closing ( i know there's a better name for it).
Hope it helps.
Thanks for your contribution, inccubbus. I think I read a post from you in Oneplus forum, perhaps.
Fact is that 1 mt cable to me is short, I was using 2 mt with my previous phone (LG with microusb port) and no problems at all! Perhaps I may try with the new 1,5 mt red cable from Oneplus store.
But all of this is just ridicolous. Adapters won't work... in example I tried a 20 cm microusb cable with adapter to usb-c and (guess what) no connection!? I start to think that Oneplus is the culprit.
No problem mate. Sorry to hear that you need a longer cable. Before I bought the OnePlus "official" cable, I bought a total of 4 cables from different brands and lengths. 50cm, 1m, 1,8m and 2m. Total of about 60€ to find out that I needed the one cable I already had.
This is borderline ridiculous. Never tried the original because... No fast charge in the car. Duh.
Hope that the official cable works for you. Fingers crossed!
I must add that, even with a short cable, connection drops every now and then with AA freezing.
Another known Oneplus 3T issue...
One thing that occurred to me: do you also have turned on the "automatically connect with Bluetooth" option? I did a test with that option on and the cable connected and, almost like clockwork, every 3-4 minutes I'd lose the connection. Turned that option off and everything came back to"normal".
Did some research and that option is only for cars that don't have a display/Android auto compatibility so the phone screen is the interface.
Sorry if I am writing something that all knew but, in the options doesn't say anything. I was under the impression that I could "cast" the phone to the display without needing the cable. Like Chromecast
@inccubbus, I noticed that issue... but nevertheless I have trouble of disconnections even without checking "automatically connect with BT". However, I have also a BT headset, and if that BT setting is enabled it will disconnects the headset too every few minutes. AA software is very rough.
@jonsat @inccubbus
Just come across this browsing, interesting
https://www.gizmodo.com.au/2016/02/cheap-usb-c-cables-could-kill-your-phone-or-laptop/
Not sure if this will be applicable to anyone else, but just in case. I started to get connection issues between my Nexus 6p and Pioneer stereo via the cable. Tried multiple cables, but all had the same issue to differing degrees. Then realised there was some lint in the phone USB c port, so cleaned it out with a tooth pick. That seems to have fixed it.
Sent from my Nexus 6P using XDA-Developers Legacy app
IronRoo said:
@jonsat @inccubbus
Just come across this browsing, interesting
https://www.gizmodo.com.au/2016/02/cheap-usb-c-cables-could-kill-your-phone-or-laptop/
Click to expand...
Click to collapse
Yes, very interesting although not directly related to topic. Thanks anyway.
Very interesting indeed. Even though the prices of the "aftermarket" cables I purchased were even more expensive than the OnePlus originals, I see what the article mean. Most people think they are just cables but, capacitance, impedance, amperage... All of these things usually are not "copied" from the original and can cause serious damage, since they need to be "universal" and suit different brands/models with different needs.
Thanks for sharing the article! I almost see the link with the issue discussed here.
Btw, I had one random disconnection on Sunday in the final 5 minutes of a 1 hour drive.
Disconnected the cable, reconnected it and, since then, 2 hours of driving with zero disconnections. I really can't find a pattern for these things.
jonsat said:
Hi to everyone. Sorry if I will not be brief, but this problem makes me going crazy.
My previous phone died prematurely, so I bought a shiny Oneplus 3T and I'm very satisfied with it. Problem is, that this new piece of technology has an USB-C connector instead of the good old microUSB one.
In my car (Opel) I put an USB extension cable from the Android Auto unit (Intellilink r4.0) to the inside of the center arm, and since now I used that cable to connect my previous phone to the unit. Cable is 1.8 m long (about 5 ft for English people) and worked very well.
Now there goes the trouble: to connect my new OnePlus, I bought a simple microUSB to C adapter... it works very well at home with my PC but... Android Auto unit doesn't recognize the phone.
It says "connect the USB cable". At the same time, phone is charging, so power is connected to it.
Ok, maybe there are inconsistencies with the USB converter, I thought.
So I purchased a USB A to C cable, 1.8 m long (just like my previous normal microUSB one).
No way. Unit insists to not recognize the connection!?
Now, to cut this long thing out... I tried any combination of things, extenders, adapters... the only way to make things work is to use max a 1 m (3,3 ft) long USB A to C cable. No longer than that. Neither with a short extension cable.
But with 1 m I can't reach the center arm! I need at least 1.2/1.4 m (4-4.5 ft) cable lenght.
So, this is it. Who can be the culprit? AA head unit? Or perhaps Oneplus 3T has a "weak" USB?
I wonder if anyone has experienced issues like this... and if there are workarounds. :fingers-crossed:
Click to expand...
Click to collapse
I don't have a OnePlus 3T, but my phone has a USB C connection (I have a ZTE ZMax Pro) and I haven't had any issues with the connections to AA (other than USB C is harder to plug in and unplug than before). I have a couple different USB C cables - one about 3-5 feet long, and the other about one foot - and both work fine. I'd guess your cables were the culprit. Hope this worked out for you!
EDIT: Oops, didn't read the replies so I see that my post was absolutely non-helpful. Sorry!
Ok, I've ordered two USB-C to 3,5mm Jack adapters from Amazon and so far, both of them failed to function. First one was a UGreen which just wasn't up to spec, my bad.
The second Ugreen I bought (which specifically mentions the S21 Ultra) plugs in, but all it does is create a notification about charging the device. No audio output whatsoever.
So guys, help me out. Which USB-C to 3,5mm Jack actually works with the S21 Ultra?
I bought this one off Amazon, works fine!
UsbC to jack
Oh wow, I found out a way to make it work.
1. Open Samsung Members app
2. Support
3. Interactive support
4. USB devices
5. Choose headphones
6. Plug it in.
7. It will prompt for a reboot.
8. Disconnect the dongle
9. Plug it in again
10. Succes!
I bought this dongle from Amazon and it worked just by plugging it in. I did very little research before I bought it. Don't know if it made any difference, but I concentrated on finding one with the most recent Realtek DAC chip available. This one has the 32bit/384KHz Realtek ALC4050 DAC. Most of the other dongles I found with Realtek chips had the ALC4042 DAC. So, my only criteria was that the 050 was newer than the 042. I'm in the market for a second dongle, so if someone has a better criteria or dongle to recommend, I will consider it for my second dongle purchase. I've also been looking for an "adapter" rather than a "dongle" that I can keep connected to my headphone jack, but I have not found one. I'm looking for something that "looks like" this mic adapter.
I still use the dongle from google have multiple from my old pixel devices and I bought one separately,
The Samsung one does...