Ratteling noise from mate 10 pro - Huawei Mate 10 Guides, News, & Discussion

Hi, I bought the mate 10 pro two days ago and I'm really satisfied with it. When I give the phone a gentle knock around the camera it sounds like something is loose inside it. I went to the store and found that it was the same on another one. Does your sample have the same noise? Just curious. My guess is that it could be the focus motor.
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Mikaelwikner said:
Hi, I bought the mate 10 pro two days ago and I'm really satisfied with it. When I give the phone a gentle knock around the camera it sounds like something is loose inside it. I went to the store and found that it was the same on another one. Does your sample have the same noise? Just curious. My guess is that it could be the focus motor.
Skickat från min BLA-L29 via Tapatalk
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It will be the camera OIS moving, normal on phones with OIS.

Is normal, do not worrie

Thanks! It makes sense about the ois.
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Mikaelwikner said:
Hi, I bought the mate 10 pro two days ago and I'm really satisfied with it. When I give the phone a gentle knock around the camera it sounds like something is loose inside it. I went to the store and found that it was the same on another one. Does your sample have the same noise? Just curious. My guess is that it could be the focus motor.
Skickat från min BLA-L29 via Tapatalk
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My Mate 10 Pro started rattling after a month of use. Even with the camera turned on. And it seems it gets worse with time.

I also have that sound, actually I had it in some other smartphones I had.
When a rest (drop) it in a table I can ear it, but using it doesn't happen.
I think is the interior mechanism for the lens, so I almost sure it's normal.
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Related

Just to Clarify about Vibration Motor defect in Nexus 5

I read lot of posts where people is asking himself if the nexus 5 vibration is normal or not (seems like a truck). I'm here to CLARIFY the question. I can do this because fortunately i bought 2 phones (1 for me and 1 for my girlfriend) and i have 1 faulty and 1 not.
To explain better i can 100% says that the sounds i listened into the defect thread is exactly like my phone (the faulty one - 32gb white) and the other one (32 gb - black) is totally DIFFERENT AND NORMAL, so guys i know lot of you are happy to have a vibrator in their hands but trust me and check with someone else you meet : is FAULTY ,the right one is normal, like any other phone (to be honest isn't a good quality vibration like my htc one for example, but it doesn't sound loud as the faulty).
and few words about this:
I know guys that everyone here loves google, me too, but i'm objective. If you sell a phone and for example os is not 100% stable, i can understand, i wait updates and it's ok; if you don't put a 2$ earphones inside, i can accept, but if you sell phones with dead pixels, dust under screen, faulty and crappy vibrator motors, faulty screens, faulty buttons with rattle, here is a question of QUALITY and PLEASE don't say me that the phone is low cost. I PAID 410 EUROS, not 100 and if go to a market and i buy a cheap phone (100euro) i don't have rattle or something like this. We can say that they don't do quality control process properly and that a BIG company like google MUST check this and the data that confirm my ideas is the form that users here have compiled: only 38% of phones are resulted with NO DEFECTS, all others with SAME PROBLEMS, so it's not just a feeling. It's a Real problem...
my suggestion is : DO RMA until it's possible, my MONEY wasn't with dust, or it wasn't rattling...
hope to have done a useful thing
A.C.
You're using ellipsis instead of periods.
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finalhit said:
You're using ellipsis instead of periods.
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lol...
finalhit said:
You're using ellipsis instead of periods.
Sent from my HTCONE using Tapatalk
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it's okay, he's European.
I paused every single time i saw those "...". Damn it lol
Lol...I´d suggest waiting for the 2nd or 3rd charge or just replace the motor yourself (it is glued to the BACKPLATE, so it´s VERY easy ) - at the moment with my personal experience, there are more faulty motors than correct ones..it might just be something like the Power Button rattle, easy to fix. I have had hands on 5 devices (including mine) - ALL of them did that Chirping sound when typing on the keyboard ( all of them were black, if it matters ). So RMA´ing now will most likely not result in a perfect device. You just might get a worse one..
So again: Wait a few months and then RMA -> until then JUST DEACTIVATE the vibration on keypress - this is an easy fix as the chirping noise only occurs on very short vibrations rhythms (e.g typing on the keyboard)
Here a sound example what everybody is talking about:
https://www.dropbox.com/s/7q6j7iviigfmxt0/VIBRATION Nexus5.m4a
Greetings and sorry for the bad English grammar - I´m European aswell :S
I'm very confused about what is written in the OP.
What is wrong with the vibration motors? I noticed mine is not as strong as the one in my GS3, but that's about it.
Tony_YYZ said:
I'm very confused about what is written in the OP.
What is wrong with the vibration motors? I noticed mine is not as strong as the one in my GS3, but that's about it.
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Just play the file above to hear how does it sound like. Is yours the same?
Sent from my Nexus 7 using xda app-developers app
Sn00ky said:
Just play the file above to hear how does it sound like. Is yours the same?
Sent from my Nexus 7 using xda app-developers app
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Mine does not sound anything like that. It's a consistent vibe.
Tony_YYZ said:
Mine does not sound anything like that. It's a consistent vibe.
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It´s not about the consistency...try TYPING with your keyboard...one letter at a time..95% chance it will do that screech sound liek a car choking...
iNaruX said:
It´s not about the consistency...try TYPING with your keyboard...one letter at a time..95% chance it will do that screech sound liek a car choking...
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I just did a bunch of typing on the keyboard while keeping the phone near my ear to hear what it sounded like. I didn't hear/feel anything abnormal.
I tried slow one-letter-at-a-time and rapid typing.
Crap...I was hoping for it to be "normal"...guess I have to RMA then..what a DRAG! Waiting again for a new device and transferring ownership from the previous owner..seriously, why is this so hard, google?
iNaruX said:
Crap...I was hoping for it to be "normal"...guess I have to RMA then..what a DRAG! Waiting again for a new device and transferring ownership from the previous owner..seriously, why is this so hard, google?
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You definitely have a faulty motor.I listened to your sound file and it's terrible; my Moto X doesn't even sound that bad and it has a loose motor. I can barely here the one in my N5 but I can feel its vibes.
Sent from my Hammerhead
wow...there is LOT of nitpicking going on.
The vibration is fine..... you feel subtle vibration while typing and the "noise".... i only heard when i had the phone's back against my ear....plus it's the same sound i've heard come out of all phones that use a linear oscillator vibration motor.
Infekxion said:
You definitely have a faulty motor.I listened to your sound file and it's terrible; my Moto X doesn't even sound that bad and it has a loose motor. I can barely here the one in my N5 but I can feel its vibes.
Sent from my Hammerhead
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Put the back of phone to your ear and then type...you'll hear it. and it's fine if you do cuz it's freaking normal!
n19htmare said:
wow...there is LOT of nitpicking going on.
The vibration is fine..... you feel subtle vibration while typing and the "noise".... i only heard when i had the phone's back against my ear....plus it's the same sound i've heard come out of all phones that use a linear oscillator vibration motor.
Put the back of phone to your ear and then type...you'll hear it. and it's fine if you do cuz it's freaking normal!
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I think you're absolutely right!
Inviato dal mio Nexus 5 utilizzando Tapatalk
Mine makes no sound what so ever. Only the keyboard click from SwiftKey. Not even up against my ear. In fact when the phone was up against my ear I couldn't even hear the click sound from SwiftKey. No sound whatsoever.
Sent from my Nexus 5 using Tapatalk
Mine sounds weird too. Doesn't seem normal.
youtube.com/watch?v=BSntwD7-V5k
Derekwolfee said:
Mine makes no sound what so ever. Only the keyboard click from SwiftKey. Not even up against my ear. In fact when the phone was up against my ear I couldn't even hear the click sound from SwiftKey. No sound whatsoever.
Sent from my Nexus 5 using Tapatalk
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it's impossible that there is "no sound whatsoever" if your vibration is on for the keyboard. Do you even have haptic feedback on in swiftkey?
n19htmare said:
it's impossible that there is "no sound whatsoever" if your vibration is on for the keyboard. Do you even have haptic feedback on in swiftkey?
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Umm it's not impossible and yes I do have it enabled and actually have the haptic set to 20ms which is longer than default.
Sent from my Nexus 5 using Tapatalk
Mine sounds perfectly normal so far. it's actually quieter than my htc one s.

[Q] My Mi3 is rattling from top near camera. Anyone else?

Hey Guy,
I got my Mi3 a few days back. Since then whenever I place my phone on bed or any bumpy surface or shake it, it rattles.
So to check what exactly it is, I hold down my volume rocker and power button, so that they wont make sound & hit my finger a couple of times over the camera lens & on flash, I was shocked to hear that annoying sound.
I just want to know, If that's normal or I got a faulty Mi3?
No problem with camera, but that rattle sound is making me sick.
PS: I sometimes hear tick sound while opening and closing camera app.
Thanks
The sounds are normal, are coming from the lenses.
reneftw said:
The sounds are normal, are coming from the lenses.
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Um, I was just worried, as some said their Mi3 have no such sounds or rattling.
Wbu? Try bumping it on a cushion, check if that sound is coming. Or when you shake it.
Sound be like as if some part in the phone is loose. So..
I tried shaking my phone but I don't hear any noises.
Can you try turning the camera On and shake it to see if it still makes the sound? I have read about this in the S5 forums and people say it is normal and disappears when launching the camera app.
Sent from my MI 3W using XDA Free mobile app
system.img said:
I tried shaking my phone but I don't hear any noises.
Can you try turning the camera On and shake it to see if it still makes the sound? I have read about this in the S5 forums and people say it is normal and disappears when launching the camera app.
Sent from my MI 3W using XDA Free mobile app
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Thanks for your reply. I have tried what you had said but it's still making that tick sound. Not i am really annoyed.
Still waiting for some more replies.. :/
Sent from my MI 3W using XDA Free mobile app
Though I am not sure but I just saw a Video in which a guy opened an Mi3 with each part apart.
There I see few screws around the camera compartment, it might be possible that one of that screw is loose and hitting the alloy back of the phone. When I hold the back of the phone and shake, I want hear any sound like that.
*Just wish what I thought is making that sound.*
Sent from my MI 3W using XDA Free mobile app
Mine seems to be doing the same thing. Maybe it's normal?
Mr Rainman said:
Mine seems to be doing the same thing. Maybe it's normal?
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Bro, I have figured it out, not quite sure but sort of. I think the sim ejection pulley is what making that sound.
Still I am not that sure.
Btw thanks for your reply.
Sent from my MI 3W using XDA Free mobile app
Happens to me too...escpecially when the phone vibrates...
And the click for the Camera happens cause of the lenses, that's nothing to worry about...
Same problem here in my mi4i it sound and making me frustrated. From where it come :
Guys it's just the lens, it's happening to me as well and it isn't anything bad, the lens cover clicks as it opens when the camera app is started, while it's not started, the lens is closed, but not rock solid locked, so it rattles whenever it gets some stronger hit. After 2 months of usage, i'm totally used to that sound
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I never had such issue. Looks like a hardware issue. Check it in the authorized service center.

Weird sound when using camera

Hello everyone,
I have a question for you. When I am using camera (not making photos, rather switching between front/rear or closing camera app) there is a strange noise coming from inside the phone, like someting tiny is scratching some other part, I dont really know how to explain it better... maybe the lenses are making it ? I am a little worried about it, because I have never experienced this kind of behaviour on any other phone. Its not loud at all, hardly hearable when outside doing things, but you can quite hear it when home etc.
Has anyone got this issue too or is someone aware, where it is coming from and why? SHOULD I be worried?
Have a nice day guys.
That's not a hardware problem I guess.
My MI3W also have the same sound issues.
Nothing to worry
Sent from my MI 3W using XDA Free mobile app
Yeah, I can confirm nothing to worry about... Seeing as my Mi 4 shares source code with the Mi 3 I'd figure I'd test my camera switch to see if mine did the same. Strangely enough when I put my ear about a foot away I can hear something, not a scratch noise but instead a popping noise. I'll assume it is the lens opening. Hilarious that the Mi 3 and 4 share more then just source though. xD
haha, thanks guys. What a relief

Nokia 8

Hello!
I have a question for the people with Nokia 8.
When I shake the phone in a quite room I hear a rattle inside the phone near the camera, like something is lose inside. When I open the camera app and shake again, the sound dissapear.
Your Nokia 8 does the same rattle?
Thank's!
No rattle in my nokia 8
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Vlad C said:
Hello!
I have a question for the people with Nokia 8.
When I shake the phone in a quite room I hear a rattle inside the phone near the camera, like something is lose inside. When I open the camera app and shake again, the sound dissapear.
Your Nokia 8 does the same rattle?
Thank's!
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Click to collapse
It's from camera OIS
I've heard it in all phones with OIS that I had.
Sent from my TA-1004 using Tapatalk

High pitch noise when filming video

Hello,
I've had my Xperia 1ii for 2 weeks now and have noticed when filming video in the camera app or cinema pro, there is a kind of high pitch whine on playback. When testing in Instagram/Snapchat/WhatsApp it isn't as bad but there's still a little random noise.
Has anyone else experienced this or is the phone faulty?
Thanks
Read that somewhere, turn down microphone sensitivity. Spose to fix it.
Rodders_28 said:
Read that somewhere, turn down microphone sensitivity. Spose to fix it.
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Where about is the setting for that?
I also have the same issue. I had the Xperia 5 and had the same noise. It really bothers me during any video recording, especially when it's quiet.
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addicted2phones said:
I also have the same issue. I had the Xperia 5 and had the same noise. It really bothers me during any video recording, especially when it's quiet.
Sent from my XQ-AT51 using Tapatalk
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It's so loud, I'd say it's like a high pitch ringing bell on my phone, surely this isn't what most people are experiencing?
I think I'm going to go for a replacement and hope the new one isn't as bad.
Pazlo88 said:
It's so loud, I'd say it's like a high pitch ringing bell on my phone, surely this isn't what most people are experiencing?
I think I'm going to go for a replacement and hope the new one isn't as bad.
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Please keep us posted if you do change your phone. I think I will have to return mine and will wait it out.
Sent from my XQ-AT51 using Tapatalk
addicted2phones said:
Please keep us posted if you do change your phone. I think I will have to return mine and will wait it out.
Sent from my XQ-AT51 using Tapatalk
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I've decided to keep it. Everyone I've spoken to about it have said they get the same issue so hopefully Sony will fix it in their next software update.
Of, it seems when ever you open either camera app or cinema pro app and place the phone near your ear, you can hear a hiss sound. I believe that's what's causing the hissing sound as it's being amplified by the microphones.
Maybe not everyone ears is as sensitive so might not notice it as much.
Sent from my XQ-AT51 using Tapatalk
Sounds like the microphone software is set up higher than the hardware can physically handle and you're hearing the actual Hertz rate leak out electrically. Feature phones back in the day had that notorious high pitch ocilating whine.
It's not even noise, it's like an ocilating whine right?
That really sucks, the only solution is to turn down volume sensitivity, unless there's just a ground fault with the microphone design Sony is now using. That would be really bad because there's no fix to that.
Found the post I read a while ago, apparently it's the microphone picking up lens nose. That's all they put. Whether it's accurate or not I don't know.
coilbio said:
Sounds like the microphone software is set up higher than the hardware can physically handle and you're hearing the actual Hertz rate leak out electrically. Feature phones back in the day had that notorious high pitch ocilating whine.
It's not even noise, it's like an ocilating whine right?
That really sucks, the only solution is to turn down volume sensitivity, unless there's just a ground fault with the microphone design Sony is now using. That would be really bad because there's no fix to that.
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It seems to just happen in Sony's apps so hopefully after a software update it'll be normal. When using video in Instagram, WhatsApp and Snapchat the problem isn't there. Cinema pro is ridiculously sensitive, it'll pick up every normal foot step you make and play it back like you're stomping around a room.
I just did another test with some headphones plugged in while doing a video recording. It has stopped the hissing sound so hopefully a software fix can resolve this. Please test to see if you have notice an improvement
Sent from my XQ-AT51 using Tapatalk

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