Play Store downloads/updates stuck at 99% - Samsung Galaxy Note 9 Questions & Answers

I'm using a Note9 that's only a month old. The last 2 days, any app updates or new apps I'm trying to download get stuck at 99% (sometimes 100%). Things I've tried so far:
* Resetting the Play Store to default and deleting data/cache
* Wiping the cache of the whole phone
* Disabling the Google app (per suggestions I found elsewhere)
* Uninstalling Nova Launcher (per suggestions)
* Wiping the cache/data of the Download Manager
It's driving me up the wall. No idea what to try. Any advice?

This is the same issues I've been having, especially since updating to Android Pie. Only small fix I found was just closing all apps and run Device Care on a download, then it worked. I don't know if this is an actual fix though.

Are you using any package blockers or anything disabled via adb? If yes one app too many was blocked

raul6 said:
Are you using any package blockers or anything disabled via adb? If yes one app too many was blocked
Click to expand...
Click to collapse
I am not.

I've ran into this problem but only when having a unstable Wi-Fi connection. Specifically a bad power supply on the router.
And a lot of business wifi like in hospitals and stuff they have blocking software to keep the employees from watching movies and game of thrones and things like!
Photo's[emoji2398] by Sully using SM-N960U or SM-870A

So, no one has found a solution to the stuck-at-99% download problem for Google Play Store?

greycobalt said:
I'm using a Note9 that's only a month old. The last 2 days, any app updates or new apps I'm trying to download get stuck at 99% (sometimes 100%). Things I've tried so far:
* Resetting the Play Store to default and deleting data/cache
* Wiping the cache of the whole phone
* Disabling the Google app (per suggestions I found elsewhere)
* Uninstalling Nova Launcher (per suggestions)
* Wiping the cache/data of the Download Manager
It's driving me up the wall. No idea what to try. Any advice?
Click to expand...
Click to collapse
Do not disable Google apk.Enable,delete cache/dates and restart phone.✌

SiAmaze said:
So, no one has found a solution to the stuck-at-99% download problem for Google Play Store?
Click to expand...
Click to collapse
U done everthing
Just download FW for ur model and flash trough ODIN....i m sure it will 100% succes

Jovan1997 said:
U done everthing
Just download FW for ur model and flash trough ODIN....i m sure it will 100% succes
Click to expand...
Click to collapse
But I don't want to lose my default software
---------- Post added at 11:28 AM ---------- Previous post was at 11:21 AM ----------
michelino159 said:
Do not disable Google apk.Enable,delete cache/dates and restart phone.
Click to expand...
Click to collapse
Delete Cache/Data for which apps exactly? Only Google or Google Play Store too?:good:

SiAmaze said:
But I don't want to lose my default software
---------- Post added at 11:28 AM ---------- Previous post was at 11:21 AM ----------
Delete Cache/Data for which apps exactly? Only Google or Google Play Store too?:good:
Click to expand...
Click to collapse
Only Google.

I'm experiencing this problem as well (Samsung Galaxy Note 10+). This started happening 2 days ago.
Also, another strange thing is happening: The Blue light filter, and Digital Wellbeing grayscale filter, are not starting/stopping at the correct times, they are delayed (sometimes by hours).
The worst part is, my previous phone (Galaxy Note 8) had the exact same issue(s). I endured it for a long time. I was excited to ditch the Note 8 for a phone that worked... Oh well
I generated a debug log, and I'm combing through it now. I don't understand everything I'm looking at.
Here are some attempted fixes, that did _not_ fix the issue on the Note 8:
* Clearing the Google Play store and services caches.
* Removing my Google account, then signing back in.
* Factory reset, then reinstalling everything from scratch. (The issue started happening again, within 1 day.)

zkarcher said:
I'm experiencing this problem as well (Samsung Galaxy Note 10+). This started happening 2 days ago.
Also, another strange thing is happening: The Blue light filter, and Digital Wellbeing grayscale filter, are not starting/stopping at the correct times, they are delayed (sometimes by hours).
The worst part is, my previous phone (Galaxy Note 8) had the exact same issue(s). I endured it for a long time. I was excited to ditch the Note 8 for a phone that worked... Oh well
I generated a debug log, and I'm combing through it now. I don't understand everything I'm looking at.
Here are some attempted fixes, that did _not_ fix the issue on the Note 8:
* Clearing the Google Play store and services caches.
* Removing my Google account, then signing back in.
* Factory reset, then reinstalling everything from scratch. (The issue started happening again, within 1 day.)
Click to expand...
Click to collapse
try this:
disable google from the apps drawer or from system/apps or by long pressing the icon and choosing app info...
then reboot and try again( yes i know it dosen't make sense)

bober10113 said:
try this:
disable google from the apps drawer or from system/apps or by long pressing the icon and choosing app info...
then reboot and try again( yes i know it dosen't make sense)
Click to expand...
Click to collapse
Thanks for your response. I just tried this, disabled the Google Play app, then restarted the device. I re-enabled Google Play, unfortunately the issue is not fixed. I'm looking at my 13 pending updates, the first one (Nova Launcher) is stuck at 100%, and is not moving/updating at all.

zkarcher said:
Thanks for your response. I just tried this, disabled the Google Play app, then restarted the device. I re-enabled Google Play, unfortunately the issue is not fixed. I'm looking at my 13 pending updates, the first one (Nova Launcher) is stuck at 100%, and is not moving/updating at all.
Click to expand...
Click to collapse
no not google play, google.
its an app on its own.
plus you leave it disabled.

bober10113 said:
no not google play, google.
its an app on its own.
plus you leave it disabled.
Click to expand...
Click to collapse
Thank you very much!
I double-checked that apps were unable to update (Netflix was stuck at "77%"). I disabled the Google app, and restarted the phone. I left Google disabled.
... Netflix took longer to update (it stalled at "77%" again), but it did finish successfully. Now the other apps are downloading and installing! Nice. Hopefully this is a permanent (or at least reproducible) solution to the issue.
Do you know *why* the Google app would be interfering with app updates? I'm genuinely curious.

zkarcher said:
Thank you very much!
I double-checked that apps were unable to update (Netflix was stuck at "77%"). I disabled the Google app, and restarted the phone. I left Google disabled.
... Netflix took longer to update (it stalled at "77%" again), but it did finish successfully. Now the other apps are downloading and installing! Nice. Hopefully this is a permanent (or at least reproducible) solution to the issue.
Do you know *why* the Google app would be interfering with app updates? I'm genuinely curious.
Click to expand...
Click to collapse
no idea. i found the solution a while back as it was driving me crazy. and i spent literally months figuring it out. it was a fluke i found out it was google.apk

bober10113 said:
no idea. i found the solution a while back as it was driving me crazy. and i spent literally months figuring it out. it was a fluke i found out it was google.apk
Click to expand...
Click to collapse
Did you find out what was causing this issue? I have had to disable my "google" app to allow updates. Are you using a s8 ? We should compare apps to see if something we have in common is causing this issue.

chrisxxx said:
Did you find out what was causing this issue? I have had to disable my "google" app to allow updates. Are you using a s8 ? We should compare apps to see if something we have in common is causing this issue.
Click to expand...
Click to collapse
google was at fault. disable or uninstall it..( not google playstore, but plain old google(the search assistant))

bober10113 said:
google was at fault. disable or uninstall it..( not google playstore, but plain old google(the search assisant))
Click to expand...
Click to collapse
Yes i disabled it, but that must be related to another issue. my girlfriend has the same s8 and no issues. Must be related to multiple google accounts or something that differs from my phone to hers.

Perhaps fully off-topic or just the solution, did you disable or remove Chrome? I know my Note 9 shows similar behaviour when I debloat and remove Chrome. Once I updated the WebView app all runs fine. So I always update WebView before anything else. But then again I only notice this behaviour once I remove or disable Chrome browser.

Related

Be wary of "forcing" OTA updates using Framework Services trick, breaks stuff

Be wary of "forcing" OTA updates using Framework Services trick, breaks stuff
I've seen this posted before in many of the "4.1.2" threads, but the info is likely to get buried in there, and since I have personally experienced this myself with my GNex, I figured I'd post this in a new thread.
The method of force stopping/clearing the data of Framework Services in the All Apps list to force any OTA to download will cause you a lot of headaches after the update. There are a couple of issues that I could see.
Firstly, ANY app (not just Google apps) that uses push notifications for anything WILL break. The only way to fix them is to either force stop/clear data from ALL of those apps (meaning you might potentially lose important app data as this basically resets the app back to when you first downloaded it), and set all of them back up again, OR to do a Factory Reset of the entire device after your device is updated.
Secondly, you will NOT be able to download apps from the Play Store weblink and "push" them to your device. The Play Store will NOT see your device anymore as it won't be in your devices list. There might be a way to fix this, but I haven't found it, aside from again, doing a Factory Reset and setting up your device from scratch. Even if I logged out/deleted my Google account, and re-logged in/re-added, this did not fix the problem.
Thirdly, Google Music/Play Store purchases of Books/Movies/Magazine/Music seem to be broken at times. Whatever the authorization process Google uses, you break it when you clear Framework Services. This happened to me once, and might have only been a one-time deal, but please be wary of this.
Now, like I've said, I've run into these issues on my Galaxy Nexus while forcing OTAs. The only way I could proceed with my newly updated device without constant Google Services/Play Store/Notification issues was to completely reset my phone and start from scratch. Now I know some people like to do this between major updates anyway, to start the device fresh, so this wouldn't apply to you anyway since you would update and then immediately Factory Reset, but if you're just planning on updating and keeping your device configured the way it is now, you will run into these issues (and potentially others that we don't know about yet).
A better idea to me would be to either wait for the OTA to be pushed automatically, or to save yourself time, flash to stock using the new factory images. Would save you a lot of time by doing that, rather than figuring out what apps broke and what you need to fix, and how to fix them.
Please be wary of this, and know the consequences if you do attempt it.
I can confirm that messing with the Framework to force the OTA does muck up purchases and update of apps through Google Play.
So be advised. You'll most likely have to delete your Google account off the device and clear Google App cache, restart, the reenter you Google account info to get Google Play back to normal.
Sent from my Nexus 7 using Tapatalk 2
Failed OTA leading to a minor disaster?
Damn and blast! I read this seconds after I did this little trick. I've not yet run the 2nd OTA... might I escape the consequences of my trusting foolishness?
I did it because the scheduled OTA failed and was aborted (said CWM Recovery) but I failed to note the exact error message. Could this have been caused by it being rooted, as little else has been done to screw the Nexus around?
Where is the update stored before it is processed? Not on 'SDcard'. Is it a full download or a stub for a later big download?
pofadda said:
Damn and blast! I read this seconds after I did this little trick. I've not yet run the 2nd OTA... might I escape the consequences of my trusting foolishness?
I did it because the scheduled OTA failed and was aborted (said CWM Recovery) but I failed to note the exact error message. Could this have been caused by it being rooted, as little else has been done to screw the Nexus around?
Where is the update stored before it is processed? Not on 'SDcard'. Is it a full download or a stub for a later big download?
Click to expand...
Click to collapse
Its in /cache and its about 33mb
Sent from my Jelly Nexus S
i used this method and have had no issues with none of the stuff you described. Its actually running flawlessly right now. I also forced the update on my Gnote (yes not a google device, but still a android force update) with no issue.
edit: I only cleared the data, not forced stop
Yep I know I, oldblue910 and others have warned people about this and it was just glossed over..
Oh well.. At least people are trying..
This is how I updated mine and haven't noticed any problems. What would be a sure fire way of knowing that this method caused some problem? My account is recognized in the Play store and apply updates are recognized. Thanks.
Sent from my Nexus 7 using Tapatalk 2
Same thing with the Nexus S about 6 months ago. Peeps trying to get the OTA early and breaking stuff on their phones. So I left well alone during the 4.1.2. update and just waited.
This method always came with a warning.
No problems with my device being recognised on the web play store. Also reset my main apps to get notifications working properly.
All fine here
Sent from my Nexus 7 using Tapatalk 2
I massive forced this method to get 4.1.2 on my Nexus 7. I stopped this procces and deleted data again and again for 3 days until the update appeared.
Concretly, I had to do this trick 6 times in a row just before I got the update option.
And my device runs flawlessly, I can install from web gplay to the device, all my apps using push services hadn't a single problem, etc.
Before being that catastrophic, you'd get sure if this affects Nexus 7 or was a problem in Gnexus only..
I did this "trick" about 4 times to force the update. I did not stop the process, only cleared data.
My device seems to be running normally. I get gmail, can access the play store, and can remotely install apps from the web interface. I'll keep an eye on it though to see if I get any side effects.
seems to be only a issue with the nexus phone since no 1 has reported having this problem with the nexus 7.
Scythe024 said:
seems to be only a issue with the nexus phone since no 1 has reported having this problem with the nexus 7.
Click to expand...
Click to collapse
I can confirm I have this problem after updating to 4.1.2
When I log into Google Play on my computer my Nexus 7 is not listed. Does anyone know an easy way to fix this?
diecast17 said:
I can confirm I have this problem after updating to 4.1.2
When I log into Google Play on my computer my Nexus 7 is not listed. Does anyone know an easy way to fix this?
Click to expand...
Click to collapse
It'll show up eventually, nothing to freak over. Just for preventive measures.. Remove your Google account on your phone and re-add it.. Your Nexus 7 should show back up on the Play website in less than 12hrs..
styckx said:
It'll show up eventually, nothing to freak over. Just for preventive measures.. Remove your Google account on your phone and re-add it.. Your Nexus 7 should show back up on the Play website in less than 12hrs..
Click to expand...
Click to collapse
How do you remove the Google account on the Nexus 7?? I don't see a way to remove it, only a way to add an account.
---------- Post added at 09:25 PM ---------- Previous post was at 09:18 PM ----------
styckx said:
It'll show up eventually, nothing to freak over. Just for preventive measures.. Remove your Google account on your phone and re-add it.. Your Nexus 7 should show back up on the Play website in less than 12hrs..
Click to expand...
Click to collapse
You're right it did show back up. All looks well now, I hope!
Scythe024 said:
i used this method and have had no issues with none of the stuff you described. Its actually running flawlessly right now. I also forced the update on my Gnote (yes not a google device, but still a android force update) with no issue.
edit: I only cleared the data, not forced stop
Click to expand...
Click to collapse
I did exactly what was said in OP and I have 0 problems.
diecast17 said:
How do you remove the Google account on the Nexus 7?? I don't see a way to remove it, only a way to add an account.
---------- Post added at 09:25 PM ---------- Previous post was at 09:18 PM ----------
You're right it did show back up. All looks well now, I hope!
Click to expand...
Click to collapse
:good:
Just for future reference.. To remove your Google account from the Tablet
Settings.. Tap on the Google account under accounts / Tap on the section with your email and little sync icon / Tap the menu button / remove account.
You are incorrect here in number of points. I've done this many times and while yes, push notifications stop working for a while in some apps, they start working again soon after. What happens is that you end up removing Google connection data from your phone, this is why the device becomes lost for Google Play, why push notifications fail and so on.
The reason why many don't have any clue that this happens is that this restores itself automatically. Why? Because it still has Google Account. YOU DO NOT NEED TO RESET YOUR PHONE. If you experience these problems, then just wait. Longest I had to wait for it to reset was about a day, but it generally happens much quicker.
You can speed this process up usually by visiting Play Store on your phone and just in case starting every app you have that has push notifications registered for once.
Your phone will do all the work.
Haven't had any issues since I did the force update. All apps still push notifications and at the play store website my n7 is still there with all my apps.
Sent from my Rooted, LazyPanda, White "Destroy Mode" Evo

[Q] Any workaround for Google play services battery bug?

Hey guys,
Is there any known effective workaround for the battery drain issue on 4.4 with google play services?
I have installed the newly released Google play services 5.0 but this is still an issue and causes the phone to get VERY hot during charging
Sonic5317 said:
Hey guys,
Is there any known effective workaround for the battery drain issue on 4.4 with google play services?
I have installed the newly released Google play services 5.0 but this is still an issue and causes the phone to get VERY hot during charging
Click to expand...
Click to collapse
I'm trying the new version tonight. Fingers crossed it fixes it...
Sonic5317 said:
Hey guys,
Is there any known effective workaround for the battery drain issue on 4.4 with google play services?
I have installed the newly released Google play services 5.0 but this is still an issue and causes the phone to get VERY hot during charging
Click to expand...
Click to collapse
Did you clear cache after installing new Google play services? If you didn't, clear cache and reboot your phone.
Sent from my C6603 using XDA Free mobile app
neoxx3m said:
Did you clear cache after installing new Google play services? If you didn't, clear cache and reboot your phone.
Sent from my C6603 using XDA Free mobile app
Click to expand...
Click to collapse
Cleared cache and so far seems to be working with v5.0! Thank you!
This is actually something I was trying to find a work around today.
Mind linking me the Play Services 5.0 you're using? I'd really like to try this.
Calvat said:
This is actually something I was trying to find a work around today.
Mind linking me the Play Services 5.0 you're using? I'd really like to try this.
Click to expand...
Click to collapse
Here you go
if that doesnt work I believe you will have to be rooted, use exposed and wakelock terminator.
androidtweaker1 said:
Here you go
Click to expand...
Click to collapse
Thanks for that. Gave it a go, got a result similar to the thread maker's. Was a dream come true, really.
Then it came back again. Didn't do anything different, just eventually came back into play on next reboot.
Uninstalled updates from Play Services entirely and rebooted, got the same effect. I don't think it's 5.0 fixing it, just the other play(s) causing it. Still running as 'uninstall updates' version (whatever it is-- lemme check... 4.0.33) and I've not had an issue with it coming back on. If it doesn't last then I have no clue how to fix this.
Sorry to be a pest and bump / double post.
But I havn't had it come back since I did an 'Uninstall Updates' from Settings > Apps > All
I don't know why this would be so darned weird... But for anyone who hasn't tried it... I guess, sadly try it - and the link that Androidtweaker gave.
When I installed the Play Store that Androidtweaker linked, I did nothing but play games for like 2 hours on my phone - No issues. Kept playing, 4 hours later popped back up. I play Puzzles & Dragon's and link it to my Google+, so I thought they might have triggered all the play services since it is Google Games.
However I uninstalled updates and now it's the 1st of July where I am (3 days later), with Uninstall Updates and playing P&D with G+, I don't have any Play Service Issues.
Sorry I couldn't be of help to anyone who comes to this thread via google searching. Perhaps installing the latest Play Store then deleting cache/dalvik helped cut out some issue hidden within somewhere?...
In settings/location, set to device only. Its google location reporting causing the issue. Setting it to device only utilises just GPS for location.

[Q] Push Notifications not working well?

Hey guys, so I just got the S5 a couple of days ago and I love it. However, I'm having some problems with the push notifications of certain apps not coming through, yet they do easily on my Nexus 7. They weren't a problem on my Nexus 5, but I have no idea why it's not working properly on a brand new phone like the S5. Each of the apps, like Facebook, Instagram and Snapchat to name a few, are all listed to push notifications and they're set in the main Android settings, so I have no idea. Anyone else have the same kind of issues like me?
To note, I've already factory resetted my phone several times, cleaned out the data, caches, etc and still no use. I am rooted though, but I doubt that should make a huge difference, right? And right now, I'm not using Xposed framework, but before when I first noticed the issues, I was. Thanks in advance!
Taking a longshot here...but have you updated that Samsung Push Service app through the Play Store (and all other apps for that matter)?
raynan said:
Taking a longshot here...but have you updated that Samsung Push Service app through the Play Store (and all other apps for that matter)?
Click to expand...
Click to collapse
Yes, those are all updated.
shadowninja23 said:
Yes, those are all updated.
Click to expand...
Click to collapse
if you used Titatium backup to restore any apps that use push, that could be your issue. I restored facebook, instagram , snapchat etc and the push never works when i restore, you need to clear the app out, and just login new for each push app.
eatonjb said:
if you used Titatium backup to restore any apps that use push, that could be your issue. I restored facebook, instagram , snapchat etc and the push never works when i restore, you need to clear the app out, and just login new for each push app.
Click to expand...
Click to collapse
Yeah, I did that initially, but that was the first time I got the phone. Now, I've been clearing out the caches and data for each app, uninstalling it and reinstalling it from the Play Store, but still some of the apps don't have the push capability unless I was just in the app or still in it. Some of my problem apps are GroupMe, Snapchat and Instagram. When I had my Nexus 5, that wasn't the issue at all.
Is there anything else I can do to fix this issue?
Did you ever find a fix for this issue? I'm having the same problem...
shadowninja23 said:
Yeah, I did that initially, but that was the first time I got the phone. Now, I've been clearing out the caches and data for each app, uninstalling it and reinstalling it from the Play Store, but still some of the apps don't have the push capability unless I was just in the app or still in it. Some of my problem apps are GroupMe, Snapchat and Instagram. When I had my Nexus 5, that wasn't the issue at all.
Is there anything else I can do to fix this issue?
Click to expand...
Click to collapse
shadowninja23 said:
Yeah, I did that initially, but that was the first time I got the phone. Now, I've been clearing out the caches and data for each app, uninstalling it and reinstalling it from the Play Store, but still some of the apps don't have the push capability unless I was just in the app or still in it. Some of my problem apps are GroupMe, Snapchat and Instagram. When I had my Nexus 5, that wasn't the issue at all.
Is there anything else I can do to fix this issue?
Click to expand...
Click to collapse
mnewsome said:
Did you ever find a fix for this issue? I'm having the same problem...
Click to expand...
Click to collapse
Check out TB Restore Fixer on the app store. I noticed that when I did Titanium Backup restore, some of my apps were not working correctly and I couldn't reach certain parts of my storage, etc. After I ran it, it seemed to have straightened everything out. (Requires root, of course)
Hope this fixes your problems!
Same problem
I first started having this issue a week ago. I checked all the setting, factory reset, and I ended up switching out the Galaxy 5 through Sprint yesterday. E-mails and FB messenger app was working on data while I was driving home and I thought the problem was fixed. I reinstalled all the apps I was using and over night let the phone charge. When I woke up this morning I noticed two of the folders I made were removed and a widget for S Health replaced the folders spot. Thinking nothing of it I removed the widget and made it to work this morning to find out I had 3 e-mails waiting, a notification on facebook, and another message through FB messenger that did not come through this morning. I am receieving notifications if im on wifi but not through the data now and this is a new phone. I think this may have something to the 4.4.4 release but this is bugging me. Any new suggestions?
I have seen issues with sprint where phone calls are fine but data wont work in certain areas of the city unless you turn data roaming on it apears that the signals are ok for voice but not for data in thoes areas
Sent from my SAMSUNG-SM-G900A using Tapatalk
Data roaming is checked on, I did go in today and saw a roaming guard on data and turned it off but nothing yet. It's been two months and my push notifications are still not working. Figure I'd come here and bump again.
Im having same issue looks like no one has a solution for this... I get all my notifications while im on wifi but soon as im on data i stop getting some notifications. Very frustrating.

Google play store

Is there any issue with it. I'm using stock note 8 and when I try download or update an app it takes long time. Any ideas. Thanks for your help
Can anyone help
Mohanned85 said:
Can anyone help
Click to expand...
Click to collapse
Your issues with Play store, reminds me of 2 x similar incidents, i had with my old Note devices.
Think it was Note 3 and my Note 4. Not sure.
Unfortunately It was a few years back!
eg.
When i tried to download, an apps update etc and
app size was eg 2mb or 5 mb.. etc I struggled to download.Very frustrating!
Eventually after a week or 2, maybe 3.
i was able to pinpoint
the the "suspect"
(Unfortunately i cannot remember clearly ,
but it was either, that i had sideloaded
wrong updated version of Play services apk
(Cleaning Play services cache did not help.)
or it was an Xposed /Xposed model.
(So phone was also rooted)
Anyway ,
i then decided to factory reset and Playstore
was working fine again.
Bottom line is
you can either look for the "suspect"?
causing this.
( I know there was a few threads about similar issues with Playstore, on XDA... way back then ! )
or save yourself from the frustration it's causing?
and try a "clean" Factory reset.!
Good luck
Have you tried cleaing the cache data in the internal storage? That usually helps with this sorta issue.
Tried that not working in either what you said
Mohanned85 said:
Is there any issue with it. I'm using stock note 8 and when I try download or update an app it takes long time. Any ideas. Thanks for your help
Click to expand...
Click to collapse
Is it on wifi or data?
Reset router modem.
Do other apps lag like YouTube or Netflix.
Download speed bad in your area.
Uninstall GP updates and try to reinstall them or apk from web.
Is updating apps through wifi only ?
Clear out all pending updates and restart device.
Do you have another device or friends to see if it's the same problem on theirs too for your region.
Try a different proxy.
Just throwing some ideas around!!
Go into your Google settings and see if you have it to update using wifi only I personally always turn auto updates off.. I had this problem with my Note 8 when I 1st got it. How I fixed it was I went into settings and went to apps and cleared the cache and data on Google play services and playstore and foreclosed them and then went to accounts and removed my Google account and restarted my phone.. when my phone rebooted I went to the playstore and had to login fresh again and that fixed the problem.
I fixed it by factory resetting phone. Thankfully I backed it all up

Question Phone constantly crashing and rebooting issue -> Help

As already mentioned in other Posts, my Vivo X90 Pro Plus is really unstable. As I don't know if I'm the only one having these issues and as it's not so evident, I decided to create a new Post about it.
I quickly installed after receiving the phone Google Play Store like a lot of people I guess, then many apps. I'm using quite a lot the GPS applications, and they seem well working. But the first thing I observed and didn't understand was the WiFi speed. It seems when downloading a big file by WiFi to be slow compared to my other phones even older in technologies and on the same router connection and at the same distance. Then I had a lot of crashes of the phone. A lot during the use of GPS Apps like Google Maps and WAZE, but not only. I was thinking it was due to the Debloat script I applied, but after doing a complete Erase and trying without the script, I observed the same. I did try to take a Log of the OS to check but as I'm not so specialized in these logs, I would need help of someone knowing the Logcat and their readings if possible... Because it's not clear for now if it's Hardware and need to change phone, or Soft or OS... I observed when it start crashing, it can be even every 5 minutes and becoming worst and worst and consumes a lot of the battery without any specific reason.
As it seems I can't attach here the Logcat file, here's the link to it;
iPage
michaelbeghain.com
Thanks a lot
Macguyver1980 said:
after doing a complete Erase and trying without the script, I observed the same.
Click to expand...
Click to collapse
You mean the problem is there after a factory reset too (without Google Play and debloat)?
TheMystic said:
You mean the problem is there after a factory reset too (without Google Play and debloat)?
Click to expand...
Click to collapse
Without Google Play it's difficult to say, as I can't use the phone without anything installed and I don't speak Chinese. But without the Debloat also, yes.
Macguyver1980 said:
Without Google Play it's difficult to say, as I can't use the phone without anything installed and I don't speak Chinese. But without the Debloat also, yes.
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Then the issue is being caused by Google apps and services. Where did you install those from?
Also, try deleting app data for Android System Webview and Chrome. These have been responsible for several app crashes in the past.
TheMystic said:
Then the issue is being caused by Google apps and services. Where did you install those from?
Also, try deleting app data for Android System Webview and Chrome. These have been responsible for several app crashes in the past.
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I installed once from APKMirror, then once from APKPure. Ok, I'll try to delete datas. Have you seen from the Logcat what was the cause? Thanks
Macguyver1980 said:
I installed once from APKMirror, then once from APKPure. Ok, I'll try to delete datas. Have you seen from the Logcat what was the cause? Thanks
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Isn't it good to use APKPure for the app not available in our region we need in the Google Play Store and we have to update? If you've another proposal...
Macguyver1980 said:
I installed once from APKMirror, then once from APKPure. Ok, I'll try to delete datas. Have you seen from the Logcat what was the cause? Thanks
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Do you check the APKs on VirusTotal before sideloading them?
I haven't seen the logcat as I won't make anything out of it.
I would stay away from apkpure though because I don't trust that site.
Macguyver1980 said:
Without Google Play it's difficult to say, as I can't use the phone without anything installed and I don't speak Chinese. But without the Debloat also, yes.
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Click to collapse
What version debloat script did you use?
Hi, that's ok. From the logcat I understood there was an issue with the app "Weather Widget" I installed and got used to and all GPS apps. After removing and cleaning its data, the problem is solved. There are no issues with the apps coming from apkpure. This app was coming from the Google Market and caused this issue. Thanks for your help.
But to refer to a comment, I've indeed yet a lot of error messages related to "Android System Webview" which should be updated when there are no update available. Like for Email checks, it seems often causing issues.

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