Hi folks
I'm wondering if my Kaiser is defective somehow. On occasions, during phonecalls, people are complaining about not being able to hear me loud enough, then after a few seconds they can hear me loud and clear again, without me doing anything.
This happens to almost every phonecall I make, which makes my skin crawl each time, as I'm afraid I could be using an expensive, yet defective Kaiser
Has anyone else experienced this, and if so found a solution?
Thanks for your interest!
Possible App conflict
I encounter the same problem and found out that a 3rd party application (resco audio recorder) is the culprit. Aparrently I enabled an option to record all voice calls and in effect, causes the 3rd party not to hear me. maybe you have the same issues
Try uninstalling any applications that might use the built in microphone and try.
Otherwise, you could have a defective Kaiser.
Try a different radio.
i have the same problem too. What is the best radio to use???
Doesn't upgrading the radio require a ROM update?
Upgrading the radio does indeed require a ROM update, but this is not the same part of the ROM as you would flash for example the AT&T or Dutty's latest to. You can change the radio ROM independantly of the 'application' ROM.
For my personally, the .17 radio ROM seems to work best, but others feel .31 feels best for them. You will have to consult the radio ROM thread (Kaiser -> Upgrading) for further information as to how to change them, and which ROM is compatible with your system.
EDIT: Note that this may or may not help with your issue, I simply do not know and you will have to try it yourself. It's just a suggestion that may fix this issue for you.
well why the hell cannot HTC do this at factory??? they really are dumb arses.
i dont expect to have to play with a phone changing files etc just to allow the person i am calling to hear me.
I wish NOKIA OR SAMSUNG had made it
If you've got a stock rom and radio - completely un flashed from new, then the problem is more likely to be hardware related. If you've changed the rom then there is a good chance that the problem is because the radio also needs to change.
Check here for which radios work with which roms.
I can't help with which will work for you but I've tried most radios and I've found 1.27.12.17 and 1.27.12.32 work well with stanfard HTC rom and also all of Dutty's and Schaps roms.
Yah, the same problem and found so far a brick wall as far as resolution. I am unsure if new radio will resolve the problem as one user has returned his "tilt" phone 3 times under warranty just for the speaker problem and each time the speakerphone did not work even when "replaced". Also, other users have tried different radio/rom as well as "replacing" there phone through warranty: each time result the same; speakerphone did not work.
Here are a couple links relating to the problem but each time the problem seemed to remain.
Here is first post under xda (5 pages i think;relates to speaker problem; you will see users tried different radios and such but no resolution to problem ever found):
http://forum.xda-developers.com/showthread.php?t=337931&page=5
here is another link from mobile planet that i started....
http://www.mobileplanet.com/ft.aspx?k=104689
resolution to this problem remains elusive. Some speculate that its due to non duplex design of the hardware while others speculate there might be some type of hack to correct this; but so far no fix has been found. Given the poor state of video drivers for this device; one has to wonder though if this is a software issue; but who knows.
Discussions regarding "callers not been able to hear me" seem to have died off.
I am still having this issue having tried many many different radios and roms. It's got to the point where I don't use the phone for calls anymore.
Today I flashed my phone back to the Taiwanese ROM and restored the OEM bootloader and went into the HTC service center. Of course the first thing they tried to do was test it on the spot by calling me in the shop. True to form it didn't show the issue which led them to believe it was more of a reception/network issue, even though I know it isn't. I have left it with them to send to their "technicians" and will await their outcome.
I asked another friend today if he's had the same issue where callers can't hear him and he does. Does anyone else still get "sorry I can't hear you" on nearly every call? I had always put this issue down to the crappy cellphone network in Taiwan but I had the same issue when I went back home last month where I've never had any phone call quality issues in the past (Vodafone NZ).
I'll post the outcome from HTC on Mon 6th Oct.
I'll probably get shot down in flames here but ...
The company I work for bought 200 Kaisers for our techs .... within a few days we people were complaining that the person on the other end of the phone couldn't hear them. It didn't take a genius to work out that with the STUPID mic location and the way you held your phone, the base of your thumb would completely cover the mic and make you inaudible!!
I do this daily without realising it!!!
Might be something to look at when/if I get my phone back. Out of interest... where is the mic???
The fact that the sound cuts in out out for my callers would suggest that it is a different issue though. It goes very very faint for them and then comes back to normal all without me moving or raising my voice.
Bottom right of the phone.... under the "reset" button.
Wow, I never knew that's where the mic was! Thanks!
That tiny hole next to the mini USB? It's almost on the back of the phone and definitely not close to the mouth when holding with your right hand.
I'll have to keep that in mind and see if it helps...
Yeah that's the one .... hold your phone in your right hand and let your hand relax a little and see where the mic ends up!! Completely covered by your hand!!
London luke said:
I wish NOKIA OR SAMSUNG had made it
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Click to collapse
i wouldn't say that unless you wanna piss alot of people off
DRZ400 said:
It didn't take a genius to work out that with the STUPID mic location and the way you held your phone, the base of your thumb would completely cover the mic and make you inaudible!!
I do this daily without realising it!!!
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Click to collapse
You're right!! I got my phone back from HTC and they couldn't fault the mic. When i got home I tested it with my usual hand grip and sure enough it blocks the mic completely and nothing can be heard by the person on the other end.
Fault = I have fat hands
Hopefully this thread will help anyone else with similar issues.
LOL ... I wonder how many they get daily due to this!!
I'm a leftie so my hands aren't blocking the mic. I also had this problem with the Qtek 8310
Had my Touch Diamond for a few weeks now, but my love for it is dwindling into hatred fast
First of all, I've been having a lot of alignment problems with the touch screen. It'll be phone for a short while, then it will go skewiff, leaving me frustartingly trying to navigate to the Screen/Align setting for an umpteenth time.
Anyway, over the last couple of day a more serious problem has occured. My friend called me a couple of times yesterday and I could not hear him and he could not her me. I left it as maybe somekind of tempory network problem, however today my partner and a couple of other people have called me and the same is happening there. I try to call back, but no luck.
Also, I was late for work today... because I didn't hear my alarm! Yes, it seems all sound ceases to function on my 3 week old Touch Diamond
Now I'm left worrying that I have to call Orange, let them investigate and see if they replace it. To be honest, I'd rather have a different model completely. Am I able to get a different phone?
Anyone had this problem?
Thanks for reading.
Hi all
More than a month ago I sent my z3c to assistance because the magnetic charger sideburn was unsticking.
It came back a week later with a new one, all was perfect looking. But then a new problem appeared.
In the next days people started telling me that my voice was too weak during calls. I decided to check and have some tests. I found that my the voice at the other side of the call was really too weak and too low, not consistant, with interruptions, and that when i try to activate the speaker, it gets even worse. They can hear a loud background noise and the return of their voice, plus others rumors, with the result that having a normal call is almost impossible.
Since that moment, I already sent my phone twice to the service summing up to 4 times, (the first was this summer for the sim flap which couldn't close). I'm sending them emails every time explaining the problem; once they made an electrical fix, the second time they changed the logicboard, but the problem is still there.
I'd like to know if some of you has or had the same problem and how they fixed it. I asked to change mine with another but it seems like they don't want to.
It's always been stock, i don't think another rom could fix the problem
I want my phone operative... I even had to buy something else in the meantime otherwise i would have been for more than a month without a phone (I bought a OPX )
Thank you for the attention
Anyone?
Sent from my ONE E1003 using Tapatalk
Hi,
really no one knows something? Today I got my phone back for the 5th time, and again it has the same issue.... And they don't want to give me another one..
I honestly don't know what the hell could I do...
Thanks
Hello! I already posted about this on reddit but maybe someone here could help me too (I'm going to paste what I said there):
Yesterday, while I was in a call, I noticed that my phone was making a weird sound. It is a constant buzzing that is only hearable when I put my ear next to the screen or when the place I'm in is completely quiet. Also, when I turn the screen on, there's another sound that sounds a bit like a camera shutter (I don't know how to describe it better). Both of these sounds seem to be coming from the upper part of the phone and can only be heard from the touch screen, not from the back. Again, these sounds are barely audible but they still scare me a bit.
I don't live in the USA so using the warranty of this phone would be a huge, huge problem. It is also worth noting that I don't think this was happening before I updated to the latest system version,
which is 6.0.1-01001. Are system updates capable of causing problems like these?
I would seriously appreciate any kind of help. I am seriously a noob in these kind of things and really concerned. I already contacted Alcatel Support but they haven't replied yet. Thanks!
espumaa said:
Hello! I already posted about this on reddit but maybe someone here could help me too (I'm going to paste what I said there):
Yesterday, while I was in a call, I noticed that my phone was making a weird sound. It is a constant buzzing that is only hearable when I put my ear next to the screen or when the place I'm in is completely quiet. Also, when I turn the screen on, there's another sound that sounds a bit like a camera shutter (I don't know how to describe it better). Both of these sounds seem to be coming from the upper part of the phone and can only be heard from the touch screen, not from the back. Again, these sounds are barely audible but they still scare me a bit.
I don't live in the USA so using the warranty of this phone would be a huge, huge problem. It is also worth noting that I don't think this was happening before I updated to the latest system version,
which is 6.0.1-01001. Are system updates capable of causing problems like these?
I would seriously appreciate any kind of help. I am seriously a noob in these kind of things and really concerned. I already contacted Alcatel Support but they haven't replied yet. Thanks!
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hey i buy one today a win 10 version... and my phone make a sound when open the main camera.. its like ur problem. what u do to fix it?
ShadowDeath said:
hey i buy one today a win 10 version... and my phone make a sound when open the main camera.. its like ur problem. what u do to fix it?
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Well... my phone died like 10 days after starting this thread. It gets stuck in the "ALCATEL 4S" screen and then reboots. If you're in the U.S. I would recommend you to use it until it starts showing signs of it dying (my phone started to get really slow and started rebooting randomly) and then send it to repair
As the title states, I am wondering if anyone with the issue where your voice cuts out during calls is resolved in any rom. This issue has made this device unusable, and it was purchased back in March. I've read many people online returning it for a warranty repair only to discover that all of them pretty much have this issue, so I won't even bother.
Any help would be greatly appreciated.