I use my K-Jam in the US normally (T-Mobile is my provider).
I'm in Europe and I'm not getting any signal at all (even when I try and manually select a network I get nothing listed)
Has anyone seen this problem before?
Anyone have any ideas of what to do?
Is there something special to do to put it in quad-band mode?
Thanks.
dfoody said:
I use my K-Jam in the US normally (T-Mobile is my provider).
I'm in Europe and I'm not getting any signal at all (even when I try and manually select a network I get nothing listed)
Has anyone seen this problem before?
Anyone have any ideas of what to do?
Is there something special to do to put it in quad-band mode?
Click to expand...
Click to collapse
maybe you don't have roaming service enabled with your operator?
That's not possible since even if he doesn't int'l roaming activated, his K-JAM should still display a list of networks. dfoody, have you tried another SIM card? I'm not too familiar with the K-JAM's setup concerning the possibility of manually selecting bands. Very few PPCs have this ability, the only one I know of that had this option was the Siemens SX56.
You might try another SIM card first to see if that is the problem. You might also need to consider a soft reset to ensure your K-JAM isn't somehow stuck. This works wonders sometimes and then the PPC works like a charm.
The problem is on the US provider. If your sim is not enabled to roaming it will not work and will not display local providers.
I tested this when i traveled to brazil using a mexican sim (giving me your problem), changed with my italian sim (enabled to roaming) and the local providers appeared when searched.
Wizard switch automatically the radio frequencies.
True enough, when I went to Germany, I had to call T-Mo first and activate international roaming. But only the first time, it always grabs a signal before I land now.
TRIBAND: Mein Deutsch ist schlecht, aber wie es in Koeln geht? Ich könnte über für das kommen INTERMOT, International Trade Fair for Motorcycles and Scooters, October 6 to 14, 2006.
Problem resolved
Thanks everyone. I tried a friend's T-Mobile US SIM and everything worked fine.
I talked with T-Mo customer care, and my account was already setup for international roaming (and I had been using it in Canada a lot), but apparently there was some discrepancy (which the rep didn't detail).
Once he corrected that, the k-Jam picked up the signal almost immediately.
Good to hear, enjoy your German roaming experience
At least it works the other way round. When landing in the states, my phone grabs a signal in seconds
Related
Does anyone have the same problems with the breeze that when you make a call it can drop it with no warning show "No service" and suddenly get it back straight away?
i have radio 1.38 installed, using a ORange UK 3G PAYG sim in a full coverage 2G area and 1-2 bars 3G area.
i have tried to set the thing to GSM only and 3G only but this doesn't solve it. has anyone......anyone out there figured a way to sort this?
or does anyone know of the possibility of getting a replacement from HTC that works?
cheers to anyone who can help
Dan
Same problem here, with Orange also, although on contract with them.
Please let me know if you find a solution. I emailed HTC, which I already know you have done, and you have had a replacement handset. This is not a good start for me
I had the best luck with my Sony Ericsson K610i. It was the best 3G Bluetooth Modem ever.. shame no Exchange ActiveSync/DirectPush
I have exactly same problem. Phone calls are dropped with no services message. And I have to restart phone at least once a week because my phone will fail to find any network. After reboot it works fine for a while. I have latest firmware with 1.38 radio. Phone is from O2 CZ.
Hi guys,
did you try to switch from 2G and 3G connection to 2G only? I assume this problem is caused by the network coverage while the Breeze is switching from 3G to 2G and vice versa. Me and some friends (Vodafone and T-Mobil) didn't discover these kind of problems.....
Cheers
Michael
Yes, I did it. But I still have to restart phone every week because phone lost signal.
I'm thinking about to flashing newer radio.
Hmm, we are using this version: "MTeoR_Upgrade_1.34.251.1_1.38.00.10_EUR_SHIP.exe" and it works well......
Hi,
This Kaiser is unlocked. When I insert my current t-mobile (NL) and turn-on, start the phone, will the 3G/HSDPA be configured directly?
If not, could anyone point me how to configure the 3G/HSDPA? Especially if you know the setting for t-mobile NL.
Honestly, I never have 3G/HSDPA phone, I use only GPRS with the HTC Magician.
Thanks for any help.
It should be configured automatically whenever you put in a new sim card, I'm sure T-Mobile NL will be one of the many supported networks.
Worked perfectly with my Vodafone UK sim, so unless you're with some little used operator out in the middle of nowhere, I don't think you'll have any problem.
Yep. can confirm this. Recognised my (7 or 8 years) old belgian Proximus SIM and configured all settings correctly.
Hi all,
Could someone please advise me?
I bought my TyTN II in early December 2007 and everything was fine until about a week ago. Since then I can't get a 3G connection -- either phone or data. I tried my Sim card in my old SPV M700 and was able to get 3G but no HSDPA.
Is this a problem with my Kaiser and would HTC do be able to do something about it?
Has this happened to anyone else?
perhaps you disabled 3g,
in the phone settings you can choose if you want only gsm or also with 3g...
Does your network support HSDPA?
I have the same problem.
When I'm staying in non-3G zone, than I can use only phone and EDGE and my operator is EMT.
When I'm staying in 3G zone, than my operator changing to "3G EMT" and I can't use neither phone nor 3G.
Sorry I didn't explain things clearly.
I am with Orange UK and everything was fine until 1 week ago -- 3G, HSDPA etc all worked fine. I have not made any changes to the settings, although I have had to now because if I opt for 'Auto' in the band tab in phone options, I get GSM but then am unable to get any data connection at all -- I get an error message saying "cannot connect due to unknown reason". If I select GSM as band then I am able to get GPRS but no 3G/HSDPA.
I have tried the phone in various places -- even in a different city yesterday, but no joy.
I suppose I will have to ring HTC tomorrow and see what they say
I dont know if you read your PM. Look at your Control panel and read the messege I sent you.
Send it to me too pls. )
I think I found a bug in this new rom 6.1 -tested on Australian & SEA (South East Asia) version.
I am using push email and set to turn off the sync when I am in roaming since I am using Australia Hutch 3 network.
However the sync keeps get connected while I am roaming.
Normally this was not happening while I was still using the old WM 6.0 rom, while roaming automatically the sync stopped and resume when it went back to 3 broadband area. This is really annoying because 3 network is charging high roaming price.
In addition there is no 'triangle' icon anymore while I am in roaming.
There is 'roaming' text written on the screen but I think it is more like a label rather than the phone think that is now a roaming network.
May be this is why 'activesync' thinks that the phone is not roaming and keeps get connected.
Back in WM 6.0 the 'triangle' icon was there.
I also use the HTC weather and choose NOT to do download while roaming under option setting BUT the update still went through when I was roaming.
I thought only happen to activesync as I previously mentioned however this roaming issue happen accross all program now.
Definitely this new ROM doesn't understand when the phone is on roaming network. All data still went through. It is a bug that has to be fixed otherwise people will get unexpected high roaming charges.
Anyone got a workaround for this issue please let me know. I really appreciate it. I also would like to know if you have updated your phone to WM6.1 and also experiencing the same issue while roaming. I have tested WM6.1 Australian Hutch 3 version & also tested with South East Asia version. Both are having the same issue. I wonder if this happens accross all WM6.1
FYI, Hutch 3 Australia is using roaming for their GSM network and charges more for data download. Their 3G/ HSDPA only covers inner city/ CBD area and if you commute between GSM & 3G coverage your phone will switch between 'home' and 'roaming' all the time.
HTC ROM 6.1 backgrade to HTC 6.0?
How can I go back to the original ROM once updated to 6.1 version? This version is a complete ****!
Thank you
I have a HTC Touch Diamond P3700 which I think was sourced from Hong Kong. I use it on the Hutchinson 3 network in Australia and am unable to get Roaming (on Telstra network) going. I am currently on hoidays in Noosa and there is no Three coverage here and the phone will not switch to Roaming. I had installed the Hutchinson 3 official Rom (I was able to get this on the phone by first flashing Olinex Hard SPL).
Current Installed Firmware...
ROM Version = 1.93.861.4 WWE
ROM Date = 11/21/08
Radio Version = 1.09.25.23
Protocol Version = 52.51.25.26W
Model = HTC Touch Diamond P3700
The above ROM is Hutchinson 3 Aus with a different Radio version. I have also tried to Roam with the stock Hutchinson ROM.
With the above setup, the only Network Type I can select are WCDMA or Auto. GSM/UMTS band options are UMTS (900+2100) + GSM (900+1800) and Auto. I have installed advanced Comm Manager which enables me to turn off 3G in the hope that the phone would Roam on Telstra GSM. When I do this the Network Type selection is blank.
I have also flashed Duttys 5.2.20764.1.4.3_V4_Full_MSVC [2.03] and was able to view a full range of UMTS and GSM bands and had WCDMA, Auto and GSM as an option in Network Type.
I have also tried the following Radios:
1.00.25.05
1.13.25.24
1.11.25.1
1.09.25.23
1.00.25.06
1.12.25.16 (couldn't get this one to work)
I am not scared to try flashing different items, but am really lost as to why I can't get Roaming (on Telstra network). I suspect the version of my Diamond does not have the necessary hardware to use the required Band.
Can anyone give me a tip as I am now lost and Hutchinson won't help me as I didn't buy the phone through them. Even being a customer (2 phones) for 3 years + doesn't not count (might be time for a new provider).
Any help would be greatly appreciated.
Thanks, Paul
I am with Three also, they really suck, dont they?
Have you tried changing the radio to 1.08.25.20? thats the best I have found for use with 3. This should enable the GSM option under network connections. Actually I specifically remember that the GSM option (or antoher) was different for me on your type of radio...
let me know how you go.
I am with Three using an imported Diamond, radion 1.09.25.23 but the official one for Three Australia also worked fine to me. I roam onto Telstra a lot cos not in a good coverage area.
Have roamed across europe and no problems. Is it the data connection or the voice that you need? If the data connection is the problem then maybe download a new connection setup cab and try to update that. Sorry, not much use I know!
Still no luck
Bigruss
Voice is the thing I am after. Still no luck. I have gone back to Duttys 5.2.20764.1.4.3_V4_Full_MSVC ROM and Radio 1.08.25.20 which enables GSM to be selected. Under SETTING|PHONE|NETWORK I have pressed the 'Find Network' button but the phone cannot find any networks yet my wife's iPhone is able to pick up Roaming (Telstra), Yes Optus and Vodafone AU. I find it strange that my Touch Diamond can't locate any networks. I'll keep hunting the fault but it is very frustrating. Thanks for the help. Cheers, Paul
pbwhi0 said:
Bigruss
Voice is the thing I am after. Still no luck. I have gone back to Duttys 5.2.20764.1.4.3_V4_Full_MSVC ROM and Radio 1.08.25.20 which enables GSM to be selected. Under SETTING|PHONE|NETWORK I have pressed the 'Find Network' button but the phone cannot find any networks yet my wife's iPhone is able to pick up Roaming (Telstra), Yes Optus and Vodafone AU. I find it strange that my Touch Diamond can't locate any networks. I'll keep hunting the fault but it is very frustrating. Thanks for the help. Cheers, Paul
Click to expand...
Click to collapse
Paul,
Try going to Setting>Phone>Band tab and select 'GSM', then 'Auto' or the apprpriate band for roaming.
Thanks dieselpower89
I have tried all that. Also changed the ROM 5 or 6 times. Radios that and a few more. It is as if the phone will only recognize the Three network and nothing else. It will not pick up any other networks. Very strange.
why u dont give a try to upgrade to the official one(2.03.707.2)?
maybe it wil help u
Albert_betet
2.03.707.2 is not available for Australian networks. I tried to download from htc.com but it rejected my serial number as not compatiable. I have tried the latest Hutchinson ROM which is still current on the htc.com website (Australian) and whilst it works on my phone, the roaming doesn't activate.
might be a sim card prob. im on 3 with a diamond from overseas as well. before i kept losing receptino and it would reconnect when i powered up the screen. and also it would say no reception but i could go on 3 internet and stuff. Just go to the 3 store and they will give u a brand new sim card for free then callup customer care and tel them to transfer your service onto your new sim card. only took like 3 minutes in total.. and the call centre is 24hrs
Thanks JexL,
You're a champ!! My wife's sim card has been roaming in her iPhone so I put her card in my phone and didn't find a network at first. I went to SETTINGS |PHONE and then Network tab and there was another option for either Auto or Manual select a network. I selected manual which then found the 3 available networks here in Noosa. I chose Telstra and then Roaming became available. I turned off the phone and swapped back my card. Turned phone on and Roaming was found immediately. Funnily enough I don't have the auto/manual network selection option. But the phone works so that is the main thing.
Thanks again to all that helped.