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Noobie addicted to flashing. The headline says it all. After about 5 -6 different flashes (mostly different ROMs), it wont turn on. And instead of the yellow light that shows when charging, it's a red one, and pushing the power button does nothing. PLEASE HELP!!
Ditto.... And I haven't had time to do any flashing (plenty of time for streaking, tho). lol. When did yours have this problem? Mine just happened last night. I have babied this one like there is no tomorrow, so there's no reason for it to just quit.
FWIW, mine happened the first night I owned it when it was completely standard (ie no flashing at all). All I did was plug it in to the charger. When I woke up the next morning it was as you described. The store reps tried every combination of new charger, new battery and new SIM card with my phone but in the end they gave me a new phone.
This is bizarre - the same thing happening to all of us on the same night?!?
I woke up late this morning because my phone alarm didn't go off. Upon inspection, I realized that it hadn't charged and was completely dead even though it was plugged in all night.
Now plugging it into the wall or into a USB port results in a red light, no charging. I can't even turn it on although it's directly connected to power.
I've flashed several ROMs, but I've been running Dutty's 7B since it was released two weeks ago or so - I doubt that's a factor.
Help? Anyone?
Ummm, ok this is really fawkin freaky...add me to the list. Running dualtouch 1.1. Hung up the phone, went back to it an hour later...dead as a doornail. Wouldnt charge, got the red LED. Luckily I'd only owned it for 27 days, so I returned it to my local AT&T store and got a new one....too many people on the same night for this to be an isolated incident...same as other users, babied it like, well, an overpriced cellphone . Methinks there is something afoot!!!
Deleted by author
Add me to the list.
Ok, this just happened to me just now...
MY 400$ PHONE JUST QUIT!!!!!
Not even 4 days old and it just gave out...
My standpoint (im a techie nerd) is this:
I charged my phone on my moms blackberry charger (~500mA)
The kaiser needs 1A to charge, so i only had half the power i was told...
When I had 89% I really had 44% and it drained really fast. So when I got home it was around 53% meaning I only had about 2% battery left (understand?) and when i pulled it out of my pocket...nothing, it wouldnt turn on SO I FREAKED OUT!!!!!!
I called HTC and they said to try a new battery, so I am going to go to the ATT store tomorrow and try another battery.
O and the reason is,
when Li-ion batterys get really low, they cease to produce the charge needed to keep the miniport active, thus resulting in any attempt to charge as futile.
Thats why you need to take out the battery and 'jump start' it by stripping a usb cable and putting the corresponding wires on their terminals (red + back -)
which will forcefully charge the battery and allow the miniport to become operable again. At which point you can resume using the HTC OEM charger (1A output at 5v) to resume the full charge. No other charger will suffice.
Im am going to try this now, you guys too and report back!
Dismissed!!!!
But my battery is fully charged...
tyeo098 said:
Add me to the list.
Ok, this just happened to me just now...
MY 400$ PHONE JUST QUIT!!!!!
Not even 4 days old and it just gave out...
My standpoint (im a techie nerd) is this:
I charged my phone on my moms blackberry charger (~500mA)
The kaiser needs 1A to charge, so i only had half the power i was told...
When I had 89% I really had 44% and it drained really fast. So when I got home it was around 53% meaning I only had about 2% battery left (understand?) and when i pulled it out of my pocket...nothing, it wouldnt turn on SO I FREAKED OUT!!!!!!
I called HTC and they said to try a new battery, so I am going to go to the ATT store tomorrow and try another battery.
O and the reason is,
when Li-ion batterys get really low, they cease to produce the charge needed to keep the miniport active, thus resulting in any attempt to charge as futile.
Thats why you need to take out the battery and 'jump start' it by stripping a usb cable and putting the corresponding wires on their terminals (red + back -)
which will forcefully charge the battery and allow the miniport to become operable again. At which point you can resume using the HTC OEM charger (1A output at 5v) to resume the full charge. No other charger will suffice.
Im am going to try this now, you guys too and report back!
Dismissed!!!!
Click to expand...
Click to collapse
Sorry to tell... but when this happening you need a repair. I got this problem 2 times with my Wizard. It's a hardware problem.
I did all the tricks you can mention but at the end it needed a repair.
I had some luck after the second time i got a compleet new MOB from T-Mobile SHOP Sales-Manager (Utrecht).
It sounds like the problem is with the Kaizer... so far everything overhere is OK.
I use only the org. loader and USB-port on my computer. Don't use a other loader than that !!!!
Just wanted to add my name to this list...
I've had my Tilt about 2 days. I haven't flashed it, but I have run several cabs on it...I didn't have it on charger when I went to bed, when I woke up, it was off. The only thing I did different than the rest of you was I tried to turn it on before I put it on the charger and it came back on saying that the battery was critically low or whatever, so then I stuck it on the charger and it seems to be ok now.
I could see it being a hardware issue, just seems weird that so many people had it on the same night, and under such different circumstances.
Also, first post...this site is great and you are all smarter than I ever hope to be
okay lets try this...remove batt....let phone sit for a few minutes. plug into power source without batt. unplg again....then plug again. while plugged into power source...put batt in...then remove...then in again. then hit the reset button. ofcorse this has nothing to do with anything. but if it was me i would try anything lol....lets see what happens.
rzanology said:
okay lets try this...remove batt....let phone sit for a few minutes. plug into power source without batt. unplg again....then plug again. while plugged into power source...put batt in...then remove...then in again. then hit the reset button. ofcorse this has nothing to do with anything. but if it was me i would try anything lol....lets see what happens.
Click to expand...
Click to collapse
lol....good one.
No wait....I must hold back the epicaricacy, don't want this happening to me as well
A moral dilemma you have caused here with your post...
(Good luck to everyone who's experiencing those problems )
H.
lesevich said:
lol....good one.
No wait....I must hold back the epicaricacy, don't want this happening to me as well
A moral dilemma you have caused here with your post...
(Good luck to everyone who's experiencing those problems )
H.
Click to expand...
Click to collapse
lol also...does the phone come on with just the power cable plugged in and no batt? im curious to know about that. the latest version of kaiser tweak has a bunch of power settings. if the phone does come one...load up kaiser tweak and get in there to see if you can mess with the settings to fix this issue.
rzanology said:
lol also...does the phone come on with just the power cable plugged in and no batt? im curious to know about that. the latest version of kaiser tweak has a bunch of power settings. if the phone does come one...load up kaiser tweak and get in there to see if you can mess with the settings to fix this issue.
Click to expand...
Click to collapse
Well, speaking for those of us with the problem, the phone won't come on WITH the battery installed and the cable plugged in... I GUESS I could try it w/o the battery... would that even work normally?
I'm desperate.
drokkon said:
Well, speaking for those of us with the problem, the phone won't come on WITH the battery installed and the cable plugged in... I GUESS I could try it w/o the battery... would that even work normally?
I'm desperate.
Click to expand...
Click to collapse
key word desperate!! lol anything works when you're desperate...give it a try. if not then we'll move on to hard resetting and see where that leaves us.
This same thing happened to me a week ago. I hope you guys have your phones on contract from AT&T, because I took mine back to the store after 2 months of use (took great care of it, no drops etc.) and they put me in contact with customer support.
Great experience with support - they will ask you to take battery out, examine the battery contacts, ask if it was dropped or put in water, ask if you tried another battery and finally ask about hard reseting. Since the device doesn't even power on in this case, hard reset isn't an option.
The tech rep imediately told me it sounded like a hardware problem and shipped me a new phone overnight. They send you a reconditioned phone (it looks brand new) without a battery or stylus or back cover. You use your old battery, cover and stylus and send back your brick with the enclosed shipping label. As long as it gets back to them in 14 days and is deemed by them not to have been dropped or damaged, you don't get charged for the replacement device. Worked like a charm for me...but we'll see in a few months time if this same problem crops up again. Fingers crossed...
P.S. They will initially quote you $12 to upgrade to overnight shipping, but make sure to tell them that the phone is for business use and you need it quickly and they should upgrade the shipping for free. Worked for me!
By the way - I never flashed a different ROM on the original phone. (Stock AT&T ROM but soft reset before bloatware intallation) So don't think it has anything to do with flashing too many or the wrong ROM!
Red light.......
I called HTC and they said something got smoked inside.......I called warrenty dept. and they shipped me a replacement.......I think this is weird too.....oh well such as life.......
Did you have to ship the smoked one back?
Kind of a dumb question yes, but if no, poke around inside to see if you cant get it working again.
happened to me too. i'm pretty sure its a hardware issue.
This happened to me as well. I'm glad there is a thread to address the problem!
The one thing I noticed that is different about this new kaiser I have is that the battery is made by DynaPack, the battery in the kaiser that has this issues was a Samsung battery.
May this be the culprit?
My sister's boyfriend gave me his Tilt because he bought a Blackberry. Long story, he broke the first Tilt, they replaced it for him and he broke it again and he was told it would cost $500 to repair... so he bought the new phone and gave me the Tilt for free. So here's the deal: it will charge and turn on.. but only stays on for a few seconds. The LCD is cracked... pretty obvious. However, I was wondering if there was another problem since the phone won't stay on or if it's typical for it to turn off with just a broken screen. This is basically the sequence of events:
Hit the power button, a green LED on the left of the ear piece lights up and the phone vibrates for a second.
The screen then lights up but doesn't display anything obviously... other then the black liquid and white back lighting.
The screen stays on for about 15 seconds, shuts off, the keyboard lights up for a VERY quick second and then that's it... nothing else.
I'm wondering if I should try and find a replacement screen or if there is something else wrong with it. I saw the screen on phoneystore.com a while back but the site has said it's down for maintenance every other time I checked.
Other Info - I took the back cover off and above and slightly to the right of the camera is a black dot that says "VOID".
Any help is appreciated.
Thanks.
Normally you only get the vibrate if you are turning on from the completely off position.
From the completely off position you have to long press the on/off button - is this what you are doing?
In any case, it's difficult to tell if there are any other problems. You could try tracking down on this site, one of thoses applications that lets you see / control the device from your PC.
That $500 figure is I assume for someone to do the repair for you, 'osc the screen would not cost anything like that.
Mike
Also that "void" dot you see I think is just over a screw and if you go inside your tilt you'd have to poke through that and it would void your warranty. So thats not because the screen is broken.
well, i don't have to hold it long before the green LED comes on and the phone vibrates... then the screen shuts off and i have to turn it back on again. it doesn't seem like it's staying on.
the $500 was from AT&T to have them fix it... so yes.
and thanks for the reply on the "VOID" - i thought it maybe had something to do with water damage or the cracked screen.
Have you tried turning it on with the wall charger plugged in? I thought I had seen my sons just shut down like that when his battery was pretty much dead and I was trying to turn it on.
Well, i was bored waiting for work this morning so i decided to put the SIM from my phone into the Tilt... I turned it on with my SIM in and it stayed on for longer... then I heard a little tick and kind of "whooosh" sound which I'm assuming is the start-up sound. Then nothing for a few seconds... then there is this "kerplunk" noise.. then the amber LED on the left of the ear piece starts flashing and then the phone starts vibrating and making a high pitch ring... the vibrating seems to be in a patter. Then I hear what sounds like it may be a shutdown noise and the phone is off again. However, the back light on the screen remained on the entire time. It might that with the SIM in it works, but the battery is dead so it turns right off? I have the wall charger here somewhere so I will have to try that after work. I will let you know the results.
most likely the sounds that your hearing are just an alarm clock going off. my guess is that the screen is the only thing that is really damaged. you can look online at ebay and get replacement screens with the tools necessary to replace the screen for under 100 bucks. i think that would be a good deal for you... keep us updated on the status
if possible if you are going to replace the screen from ebay you should take piectures. it would make a very nice guide for the noobs
yeah... i will definitely take pictures when i do it. i hope it's just the screen. i don't know why it won't stay on tho... i'm still trying to find the charger for it. i don't remember where i put it. i will keep you posted tho.
You can charge it with any USB mini type B lead plugged into a PC. You probably have one somewhere for a camera or other phone.
Don't be fooled by the shape of the socket on the bottom of the phone, it still fits.
mikechannon - do you know the name of any of these apps? i'm not able to find anything..
good news tho.. the phone now stays on and i am able to receive phone calls. i found a screen w/ tools for $70 shipped on e-bay. i want to try what you mentioned mike, hook it up to the pc. i just want to make sure everything seems okay before i buy a screen.
try my mobiler
okay... so i put the new LCD in and it works.. to an extent. it displays the at&t splash screen, then the 3G animation, then gets to the windows mobile 6.0 splash screen and it hangs there for a few seconds then shuts off. i thought maybe it needed a new battery because it wouldn't stay on before so i ran to the store and got one and it's charging now. i'm going to wait a few hours and try again...
when i try and turn the phone on when it's plugged into the charger it seems to hang on the at&t screen... this doesn't seem normal.
also, when it's not plugged in and goes through the screens, on the at&T screen it looks like it's showing RGB values or something in red text in the bottom right corner of the screen. is this normal?
Sorry, did not see your 3/22/08 post.
The RGD values in RED are normal (info about radio version etc) if you are starting from the off position or have just done a soft reset.
I'm not sure why it is hanging at the point it does. I am assuming you have done a hard reset? (you may have said - but I have not read back all the posts)
Mike
nope... no hard reset.
when i turn it on while it's plugged in the amber LED on the ear piece goes out for a minute, the AT&T screen comes up then a few seconds later the amber LED comes back on and it just stays there.
i was able to get it to get past the windows mobile 6.0 splash screen but it says 6 new notifications/alarms, then starts buzzing and ringing and turns off. one time it said battery was critically low or something. i want to assume that it is charging because the amber LED comes on.. but who knows. i would hate to have to give up at this point.
jbradt said:
nope... no hard reset.
when i turn it on while it's plugged in the amber LED on the ear piece goes out for a minute, the AT&T screen comes up then a few seconds later the amber LED comes back on and it just stays there.
i was able to get it to get past the windows mobile 6.0 splash screen but it says 6 new notifications/alarms, then starts buzzing and ringing and turns off. one time it said battery was critically low or something. i want to assume that it is charging because the amber LED comes on.. but who knows. i would hate to have to give up at this point.
Click to expand...
Click to collapse
Actually that all sounds pretty normal. Yes expect to get a whole bunch of notifications that have accumulated and never been cancelled. When they come up try to cancel them quickly - just choose dismiss. Don't be surprised if there are so many that it crashes the device and you have to re-start possibly several times until eventually you get past all those notifications!! This also happens when you restore a backup - I have seen my device go absolutely bananas with many many notifications and a crash is not unexpected.
If the battery is not charged give it a good hour of charging before trying again. One thing that puzzles me is that if you have the amber light that shows charging (good) then why does it give you a message saying battery low?? Normally you will never get that notification whilst on charge.
Mike
mike,
thanks for the replies. i was able to dismiss a few of them earlier and then the battery message came up and the phone turned off. it wasn't plugged in at the time. however, i left for the day and left it plugged in for probably 7 hours or more...turned completely off...and i came home and it got past the windows splash screen again and then said the main battery was critically low and turned off. can't get it to stay on now. i'm lost...
it seems like my only other option is to try a new charger.. but if the LED comes on it would seem as though it is working. i checked all of the contacts where the battery goes and like i said earlier, i bought a new battery this morning. i really don't want to take it apart again. while it was apart i did my best to clean the any dust or other build-up. i guess i could try and charge it on the computer.
my phone does the same thing I accidently dunked about an inch of it the top of the phone into a cup, thought it was ok after i let it dry off and it would boot up but I still can't get the phone to really charge, the orange light will go on but the battery never charges and I used to get the red critical battery warning. Ive tried a bunch of different chargers but still nothing just gets to the second splash screen in duttys rom and turns off now. Hopefully you can get your up though, just wish i could get 30 minutes of battery to get it back to stock rom and everything so i could send it back as the bottom never got wet and the water check under the battery is still white.
Mmmm. Well sounds like there is a hardware charging problem. Pity you don't have one of those chargers where you can dock a spare battery to charge it up. It would be a hassle though if that's the only way to charge the battery. There are ways to charge the battery by wiring the battery directly to a set of AA batteries or a charger, but that would not solve the problem in the long run.
There are companies that will replace the USB connection on the M/board but that would be to assume that is where the fault is - and I'm not convinced it is. The fact that the orange charge LED comes on suggests the USB connection may be ok and that it may be the battery connection block that has a broken connection. This is not easy to repair if at all. I have seen one reported case where that block with the gold connectors had broken connections and a repair company could not resolder all the connections.
One thing to try regarding the battery connector block. With the luck of the Gods it might just be that one or more pins is not making a good batter contact. Try cleaning the pins and battery contacts. (A bit of a forlorn hope though)
Mike
well, good news!
i left it plugged into the computer all night and turned it on this morning and it went through all of the alarms... i dismissed them all. it then stayed on!!! so i went to the system settings and looked at the battery life and it said it was at 100%. perhaps it was the charger... which would be odd. now when it's plugged into the PC the amber LED comes on for a second then switches to green. i'm going to try and use it for the day and make sure i can turn it on and off without any problems. the AT&T store is closed here today so i'll have to get a charger one day during the week. i will post back at the end of the day.
I don't know what is happening but the last 2 nights my Diamond turned itself off during the night.
The first night it was due to my diamond having a battery leak, my entire battery drained during the night so I couldn't turn it on until i charged it.
But last night was different it just turned itself off and this morning i needed to switch it on again, when i did it was fully charged :S
Are there more people experiencing this problem and if so, what is the last thing you do before laying it away for the night?
I usually kill all programs (with the default menu in the topright) and then run oxios closeapps.
I'm getting the same thing. I have a UK T-Mobile MDA Compact IV (HTC TD).
Last thing I do is close all progs and leave on the home screen plugged into the manufacturer supplied AC charger.
When I awake in the morning 5/10 times it's shut down, no idea why though!
Might be a heat cut out while charging thing?
Jamie
I think your handsets are fautly. if you have warranty just send them for repair. and if you are withing the 28day limit then get a brand new replacement
dead as well
same over here Netherlands t mobile, phone runs for half an hour and then its dead , only to wake up after taking out the battery. I have already flashed the phone so , BeyBey phone???
mine is uk tmobile and have seen it just shut down without warning
i knew the battery was low though, it was also damn hot, switching back on whilst connected via usb would see it get a few seconds into booting before black screening on me again
cant decide if it needed more juice in the battery or cooling down before i would start properly
as i didnt get a low battery warning, which i know does work, i am suspecting over heating - it was serioulsly hot
Have you guys upgraded ROM and Radio?
i know i havent
i have installed a few apps but not flashed rom or anything
eclipzor said:
Have you guys upgraded ROM and Radio?
Click to expand...
Click to collapse
Hey all.
Flashed my compact with the following
Olinex 1.40 Hard SPL
Shone on 1.4 WWE Rom
1.00.25.05 Radio
I also swapped battery with the wife's HTC Diamond for a few days then swapped back (may make not a drop of difference) but the closing down issue has not repeated itself at all.
Good luck & hope my information is useful
JSM1970
I've had my MDA C IV for a month now, it happened to me for about 3 nights in a row, a few weeks back. But not had the problem since. Not flashed the phone and only installed a few apps.
Somewhere here is allready a thread where many people are reporting reboot of the diamond over night while it is charging. They stated it happens only with device plugged in, so perhaps all posters in this thread have encountered the problem also with plugged in Diamond.
Because so many have this issue perhaps it is not a faulty device, but a faulty design of it. If only loaded my device once over night and did not payd attention to this, but I fear my device will do the same thing.
I haven't had this problem, but then I have never charged my phone overnight. Why do that? The phone can be recharged quite quickly. When i am at work, I simply connect the phone to my laptop USB. Syncing and charging at the same time. That's about it. Indeed I have never used my charger for the last 2 years with my Hermes either.
hi guys,
im having the same issues, maybe worse, im new so please be nice...
i came back to my phone and the screen was black, the only noticeable sign of life was the ''breathing''...
as i normally do i pressed the key to turn it on but this time it wouldnt turn on...it was as if the screen was frozen...after a while it came back on but than the phone was frozen...tried pressing more keys and than the screen went to a ''static'' like display (like what u get on a tv)
the phone then turned off for no apparent reason...after a few minutes of repeating this i decided to do a soft reset...
its back to normal...for now.....
the battery is full...
thoughts?
Thanks
Had a the same thing on my Touch Pro a couple of times. Sounds like a common fault.
gungho2014 said:
hi guys,
i came back to my phone and the screen was black ,as i normally do i pressed the key to turn it on but this time it wouldnt turn on,
the battery is full...
thoughts?
Thanks
Click to expand...
Click to collapse
my diamond has a full battery and when l played games on it it was shutting down by itself, after few days it began to shut down on every 10minutes and now l cant even start the phone!sometimes after taking out the battery it starts but it says only TOUCHDIAMOND on the screen for 10minutes and then is shuting down again!!please help how can l change rom if the phone is dead?
l have the SwiftBL-WWE-Diamond-v7-5-Full-16MbPP
Unsigned-Hard-SPL-Diamond-Olinex
and DiamondCustom RUU
previous rom was swedish and was working fine
I restarted my phone this morning because it was going really slow. so after I restarted my phone like I always do, it stayed at the ericsson splash screen and won't go past that. So then as many ideas come to mind, I tried reinstalling my rom (CHT WM 6.5, which i'm willing to share the link and all that for those who wants it), after it finished installing, it just stayed at the gray screen and did nothing. so after that, I tried HARDspl it once more to see if that was the issue. Tried it, but nothing happened. so once again I turned off my phone and then tried to turn it on. here's the funny part. I can't even turn my phone on anymore and I don't know why. I tried pluging it in to the charger, the lights didn't even go on....
I think I bricked my x1.
PLEASE HELP !!!! I DON"T KNOW HOW TO SOLVE THIS PROBLEM.
I've only had this phone for a month, and there's already been so many problems with it. It's a big request, but I really would ask if someone can teach me how to reverse and fix my problem.
I would suggest you to charge your battery for a night, then reflash with a stock rom using Micro SD method to start everything again
try a hard reset ..
Guys
I've tried both methods, and my phone still has no reaction.
right now I have my phone right beside me. the red light is still on even though my battery is in.
What other things could I do?
asian_boi said:
Guys
I've tried both methods, and my phone still has no reaction.
right now I have my phone right beside me. the red light is still on even though my battery is in.
What other things could I do?
Click to expand...
Click to collapse
As stated, recharge the phone overnight and see if it doesn't turn on in the morning.
I've tried that but then it still doesn't work. I used the orginial charger + usb to charge last night ( directly plugged in to the wall socket, not through a power bar or anything like that ). when I woke up this morning, I tried turning on the phone and it still doesn't turn on. but then when I plug it into my computer, the red light turns on at the power button. the computer still can't recognize my phone as a valid device.
does that mean I have to give up to send my phone back to sony to be fixed??
should I just give up and send it back to sony to get it fixed?
I even called into to sony to ask for help...when I asked about the software, they just said send it back in to let their "professional" technicans to look at it.
I broke the screen on my old w810i and it costed me 80 dollars to fix...I only wonder how much it'd cost them to replace my battery and reset the software...
This is a very sad day for another very big sony ericsson fan....
Your phone probably ran out of battery, or at least that's what the red light means.
This is what I did before - remove the battery, then plug the phone in directly into the wall charger, and then slap the battery back in and wait for about 10 minutes. Usually the USB (computer) doesn't charge enough for it the wake.
i've tried doing that too.
generally I charge my phone through the wall charger.
and the whole time i've been trying to solve this issue i've kept only using the wall plugins to charge my phone.
i'm guessing as well as you are that my phone's probably out of battery + maybe the battery is unbalanced as well.
i think the main issue above the power not working is some how one of the .nbh that i have tried is corrupted. as far as my wm + computer knowledge goes, I don't have much of a clue how to back track to fix the software issues.
hi all..
first of all, it's -for sure- runing out of battery.. it has to be charged anyway..
I had your issue before with my old universal -JasJar-,, it had a red light all the time.. trying to turn on.. even after a time in charger,, still dosent make a sence !!
after all my searchs I tryid another battery from a shop- just for testing the devieces in there.. and..guess what ..
it just worked out !!
just try another battery..
it might-i'm not sure- that both our issues were related to the- the internal backup device battery- by someway making all of this when the main battery is out of order !! ..
waiting for your sucessfull results then
that's great to hear. I'll definitely update everyone on that battery issue as soon as I can get into a store to get a battery test.
SO, here's another thing, IF by any chance my phone turns on, what in the world could I do to get my phone to not "malfunctioned" anymore? would I just do a full reset on it and everything should be alright again? by full reset i mean pressing the soft reset button and the two silver buttons in front of the phone.
If it does turn on again, let it fully charge before you try to flash another ROM onto it. I'd probably flash the R3 ROM before I'd switch it to anything else, just to be sure that the phone is fully operational.
thanks for the advice. i'll definitely keep that in mind when I am about to do anything with the phone again.
hey everyone! I just got to a rogers store today about my x1.
so here's what will happen.
they'll send me a brand new x1 in about 3 to 5 business days. in return, i'll have to send the phone that I have had back to them so that they can see if it can be fixed or not (which i have strong confidence that they can't).
if it can be fixed, they'll tell me how much it cost.
if i pay for that cost, then i can keep my new phone. if I don't want to pay that cost, then i'll have to send that brand new x1 back to them.
I'm praying hard that they won't be able to fix that phone so I can keep the new one for free!!!!!
finally the x1 arrived!!!!!
so now hopefully it will stay working and then rogers won't charge me for the new replacement that they sent me!!!
All started with the phone randomly turning off itself. Sometimes even when I got a call. It became more often in time, so I was looking for solution. Most of the people said to send back the phone, but I didn't want to bother, and also I bought it new from Ebay. Somebody said, that the new Cyanogen mod solves the problem, so I put it on the phone. Well, the mod was okay, but the phone still turned off sometimes. I didn't really bother until one time the phone was plugged on the car charger, and I was listening music from that(battery was around 70%). It turned off again, and when I tried to turn on, I couldn't.
I removed the battery, put it back, and I could turn on the phone for like 10 seconds, and it died again, and showed red led, like the battery is low. It was still on charger, but it didn't make a difference.
I got very angry, because I assumed that the replacement battery I bought a few months ago from ebay was faulty(1700mAh), so I got home, and put in the old 1100mAh battery from my drawer. It worked fine, and I even plugged back on the car charger, listened music, used gps, etc.
I got out of the car, and took the phone with me as well, and like 30min later I hear somebody calling me. I took the phone out, but it was off. Tried to turn on, but only saw the red light flashing, no answer. I realised, that it might not be the battery then! I got home, plugged on the charger, but as I expected, no reaction. I left the battery like that, and ordered a new 2200mAh branded one from ebay, while I was waiting for that the phone just sat on my table waiting. After 2 days of idle, I plugged in the usb charger to the pc, and the g1 on the other side, and it turned on! It started to charge the battery from 0%(the battery was 100% when I took out from the drawer), so I quickly wrote a text to a guy, and left it there to charge. 15 mins later I see the phone dead again. Next day the "superbattery" arrived, I was so happy, I put it in. But: no reaction at all! Tried all button combinations as well.
So here I am now, some people said it has short-circuit, and that discharged the battery(batteries are not extended in size, i bet it would work with an other g1), and I also read it can be the motherboard.
Any ideas what could cause the problem, and how can I replace it?
Warranty conditions: the phone was new from ebay, modded with cyanogen, and should be under T-mobile warranty. It was unlocked as well, and O2 simcard was used. I never had any contact with T-mobile whatsoever.
The phone doesn't have serial number on the white patch on the back(strange), that according to HTC warranty policy makes the warranty void. IMEI number cannot be checked, because phone doesn't turn on. I'm not sure if T-mo would help me, neither HTC. Please let me know if you have ANY idea how to fix the phone, or get a replacement, or convince T-mo or HTC to fix it!
All help is appreciated about everything!
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You're not getting replies, because your options are limited. If you are handy, you could buy a trashed G1 with broken screen off ebay and replace your main circuit board. Otherwise, you will need to get stock firmware on the unit and attempt to return the phone, which seems unlikely without a serial number, as you say (sounds stolen to me?).