Unable to install ROM Update - 8125, K-JAM, P4300, MDA Vario Software Upgrading

I have a TMO USA MDA. It currently has xelencin's 2.24 custom ROM. Prior to that I had his 2.17 ROM and prior to that was the standard 1.18 shipping ROM.
I have downloaded the official 2.26 ROM but have not been able to apply it. I connect my MDA via the USB cable, it connects via ActiveSync (4.2) and then I begin the update. The update starts fine and gets to the point where it restarts the MDA to the rainbow screen (don't know the official name). But then I get a taskbar popup window stating "Found new hardware - PocketPC USB Sync", then the Found New Hardward Wizard starts up. It then asks if I want to connect to Windows Update to find new drivers and then asks me to put in a disk with the drivers.
If I cancel out of the Wizard or just leave it alone, the ROM upgrade eventually fails with and Error 260 and offers me the steps to do a recovery (unplug the USB cable, remove the battery for 3 seconds and then turn on the MDA again). It fully recovers and starts back up just fine.
I have tried the ROM update with two different sync cables and a Boxwave USB charging cradle all directly plugged into my laptop's USB ports (in other words, not using a USB hub).
Any ideas as to why the ROM update is failing now when I've been able to update the ROM twice before.
(For kicks and giggles, I even tried to apply the 1.18 ROM and get the same results which leads me to believe it is something wrong with the OS or ActiveSync. The only change from the last ROM update was installing the new ActiveSync. It's weird that the Found New Hardware Wizard is starting up as that never happened before.)
Any suggestions on next steps or something I may be overlooking?

ActiveSync has wigged out. There's a note on T-Mobile's site about it and they also have a fix for it on there as well.
Interestingly enough it doesn't bite everyone - I have the new AS on my machine and the upgrade went fine.

Thanks Genesis3. Glad to know that I may not be the only one.
By chance, do you have a link to the fix you reference? I can't seem to find it on the TMO website.
Thanks!

Related

No ActiveSync after 2.16.9.x

Please help. I flashed 2.16.9.x and now ActiveSync doesn't work anymore, it connects all the time. PDA doesn't show activesync syncronization icon.
I tried to flash another versions of ROM, but it didn't help.
The problem may lie with the PC as opposed to the PDA. Have you tried a remove / re-install of AS4.1 on the PC?
Bebbo said:
The problem may lie with the PC as opposed to the PDA. Have you tried a remove / re-install of AS4.1 on the PC?
Click to expand...
Click to collapse
Of course I have. Even I tried on another computer.
vishny said:
Of course I have.
Click to expand...
Click to collapse
Fair enough, I was just trying to help. Perhaps if you had stated that in your original text I would not have provided such an "Obvious" answer. I will leave it up to others now to take guesses as to what you "might or might not have done"......
vishny said:
Please help. I flashed 2.16.9.x and now ActiveSync doesn't work anymore, it connects all the time. PDA doesn't show activesync syncronization icon.
I tried to flash another versions of ROM, but it didn't help.
Click to expand...
Click to collapse
Try to make your computer or laptop restore on earlier date then since it started. I had once this problem i don't know but sometimes it with the system files in computer missing then the problem occurs.
Although my ActiveSync works almost fine after the same rom-upgrade, I encounter its strange behaviour sometimes (rear, not always!) - PDA slows down to a crawl right after you disconnect it from a desktop PC (either USB or Bluetooth). It becomes so terribly slow that it takes 20-30 sec to draw the Comm-manager window! then you better soft-reset, then it works just fine. Why am I... to prove that ActiveSync 4.1 is not quite stable with new ROM version 2.16. There is a bug somewhere, and it has to be reported to i-Mate firmware writers.
Have you followed Microsoft rules about configuring firewalls for ActiveSync 4.1? Does it create a network connection 169.254.2.1 on a desktop PC?
Thank you guys, but I guess my case is harder:
1. I have firewall switched off. I didn't change any setting in computer. I just flashed new ROM.
2. I flashed my original ROM, but it didn't help.
3. I tried to sync on several computers and had the same result.
By the way I cannot return to original ipl/spl, I don't know how to do that.
Today I visited repairing service's office and they've prooved me my device is not broken, it synchronizes succesfully via USB on their computer. :shock:
So, the problem is related to my computer(s). If I'll find something I report in this thread.
it probably has to do with one of the cabs you installed that are on your original extrom or someone elses. Most people who have had problems after the upgrade on an 8125 (Cingular) have installed cingular cabs from the old rom. I had to to figure out the MMS configuration and after I foundthe one that did my activesync no longer worked. after a reflash and only installing some of the default cabs that came with the new rom and manually configuring the mms and gprs I don't have any problems at all.
well maybe it is the version of activesync we are using when this does happen.
I'm running the ROM that came with the Cingular 8125, and it does the same thing ... 1 in 10 times after disconnecting the device from the PC, the 8125 slows to a crawl, and the only way to recover is a soft-reset. 9 out of 10, it works fine.
OS ROM: 1.8.11.1 WWE
Radio: 01.09.11
Protocol: 4.0.13.20
not overclocked
soon to be ROM upgraded (hopefully)
ethorn said:
well maybe it is the version of activesync we are using when this does happen.
Click to expand...
Click to collapse
I use 4.1 for a long time.
I didn't install anything on my pda. It happens even after hard reset. I even tried to flash original rom. In all cases ActiveSync displays "Connecting...", pda even doesn't display sync icon.
I tried to sync with standalone notebook and it was successfull. I'm really shocked why pda cannot sync with my desktop(s). It seems to me it could happen after some windows unattendant updates or something, I'm still investigating...
I have Qtek 9100 and have installed rom 2.16.9 and i also have activesync 4.1 refusing connection to my pda. After some googling i have found this interesting site: http://www.pocketpcfaq.com/faqs/activesync/tshoot-as4x-connection.htm
I did cheks described there and found out that activesync doesnt have any network adapters and/or activity. USB driver installs, but it, again, doesnt generate anything. Maybe problem is there?
Ehhh... I even cannot return to any previous rom version, because there is no rapi for updaters to work with
reverting back to original cingular rom
How would you go back to original ROM using Lokiwiz tool if your active sync was working OK?
Thanks,
Each time I have done HARD RESET--I uninstalled active sync from my computer AFTER DELETING PARTNERSHIP. I deleted PC from Active sync on my 8125. I deleted all files on my computer related to active sync using search.
I then reinstalled active sync 4.1, being sure WINDOWS FIREWALL was off. I went thru all the steps with my TREND MICRO VIRUS PERSONAL FIREWALL EXCEPTIONS listed on http://www.microsoft.com/windowsmobile/help/activesync/default.mspx
and I got it to work (1st install always takes time for calendar)
Hope that helps--it seems ridiculous to have redo all that-but so be it.
I'd like to know how to get back to CINGULAR ROM as I am still in 30 day return window.
Well there is a magical combination of buttons as described in http://forum.xda-developers.com/viewtopic.php?t=37386 (somewhere around 2-4 page):
Voice+Camera + Reset. Colored bootloader shows up. After that you can connect it to usb and run .exe with rom you want.
The problem with me is that i dont use any 3rd party firewall (i have hardware router for my connections)
reverting back to original cingular rom
You don't think there would be a problem going DOWN in ROM'S?
Do I need to UNLOCK again first?
I must confess. I did (i think veeery lucky) sucseded in running activesync. Altough what was the cause i cannot say. I reverted to 1.6.7 version of the rom. and reinstall everyting several times. and reboted several time. and i saying loud magical words. (and deleted checkpoint vpn software that i have installed). AND it worked!
Maybe trouble was in vpn soft, but it worked pre 4.1 activesync. So... Here is my experience.
Boki said:
I have Qtek 9100 and have installed rom 2.16.9 and i also have activesync 4.1 refusing connection to my pda. After some googling i have found this interesting site: http://www.pocketpcfaq.com/faqs/activesync/tshoot-as4x-connection.htm
I did cheks described there and found out that activesync doesnt have any network adapters and/or activity. USB driver installs, but it, again, doesnt generate anything. Maybe problem is there?
Ehhh... I even cannot return to any previous rom version, because there is no rapi for updaters to work with
Click to expand...
Click to collapse
Thank you very much for this link, it helped me to find the reason. It's not new ROM fault. The Microsoft Firewall Client (ISA 2000 component) on desktop blocks communication between PDA and desktop. I disabled it and now ActiveSync works fine.
Thank you again.
Your Are Welcome

My radio is damaged

hi
I tried to upgrade my pda2k to 2005, but I get hang
then when I tried again it show this message
http://www.600kb.com/uploads/20aac64ad6.jpg
can i get help please
sarab
Strategies for dealing with radio ROM update 114 errors
I had this problem last week and recovered from it. At first it looked pretty bad, nothing seemed to work. I looked the Internet up and down and in most forums, including this one, people agreed that nothing could be done about error 114, the mainboard of the BA needed replacement, etc.
When I finally did fully recover from this situation, it was from a combination of measures that I took and as I don't really know which one actually did the trick, I'll try to describe all of them even though not all will probably apply to others. Another problem is that I probably won't be able to remember them all, but anyway, here goes:
1) I downloaded the latest full official ROM update from site of the carrier this phone was branded for, in this case T-Mobile. It included a radio ROM, albeit version 1.13.0, not 1.15.0 which is the one I had been trying to flash. I decided it would be best to go back to that official version first.
2) I had been trying to do the radio ROM upgrade from a Macintosh (OSX) under Virtual PC. I have since done several ROM installations (without the radio part) from the Mac/VPC which worked fine, but since people had observed that radio ROM updates seem to be more sensitive than fiddling with the normal ROM, I decided to fire up my "real" PC, which runs WIndows XP, SP2, with Active Sync 4.5.
3) As others had suggested, I made sure that I had my cradle connected directly to a USB port on the computer; before I had been trying to go trough a hub. I also made sure the cradle was connected to the power adapter.
4) I had unlocked my device before to work with a non-T-mobile SIM card, but since I wasn't sure wether or not SIM/Net lock problems might still interfere with radio upgrades, I took my SIM card out of the unit, as well as the SD card -- trying to eliminate as many potential sources of screw-up as possible.
5) I think I tried to set my BA into as much of a defined state as I could by hard-resetting it and THEN invoking boot loader mode. I don't remember whether or not this was possible as the device was not reacting much to anything at the time.
6) On the Windows PC, I opened Active Sync, then went to Connection Settings and explicitly disabled the USB connection. I then quit Active Sync and invoked the Windows task manager (Ctrl-Alt-Del) to check that no other processes were running. Trying to cut out interference as much as poosible ...
7) I then proceeded to flash the official ROM version, which went flawlessly including the Radio ROM, took less than fifteen minutes in all. To be honest, I don't remember which ROM upgrade utility (BaUpgradeUt/MaUpgradeUt_noID) I used ... sorry. I know I tried whatever was included with the T-Mobile download first.
After that, I verified that everything was working again, then immediately flashed Radio ROM 1.15.0 as I had originally intended. This time it went uneventfully.
Hope some of this helps, I know how frustrated you must be at this point.
Good luck!
thanks a lot
i'm going to follow your instruction today.
regards to all
[email protected] said:
thanks a lot i'm going to follow your instruction today.
Click to expand...
Click to collapse
So did you have any luck?

One of the USB Devices attached to this computer has malfunctioned

DESPERATELY NEED HELP.
Every time i connect my wizard to my machine using the USB cable, i get the following message in baloon.
"One of the USB Devices attached to this computer has malfunctioned, and windows does not recognize it."
It appears as "Unknonw Device" on windows device manager.
This started happening when i changed my ROM to AMP.v2.Vanilla. Prior to that my wizard was connecting fine. I have been trying to resolve this for days now but no luck.
Following are the things i have tried.
1. Un-installed Activesync & re-installed.
2. Soft & Hard Reset the device.
3. Tried going in bootloader so that i can install my preivous rom, but the machine still doesnt recognize the device and gives the same message as mentioned above.
4. Removed all the USB controllers and re-installed in the machine.
5. Tried on different machines but same results, so its not machine specific.
6. Tried with a new cable to so its not the cable, it has to be the device.
Anyone who can help with this. I am sure i am not the only one having this trouble.
Any kind of help is appreciated. Just need to connect and go back to my preivous rom.
FYI: I am running WINXP SP2 on my machine.
ROM: 10.0.0.10
Radio: 02.69.11
Protocal: 1.1.13.30
Thanks in advance.
Nick.
You can flash in bootloaders mode,its not necessary to activesync.Get you phone in Bootloaders (tri color screen) by holding down Camers button and either Soft Reset or push Power On button,it'll go into bootloaders,hook up the phone with pc via usb cable,watch small usb appear at the bottom of the bootloaders,its good to go and run the RUU in the Rom,it'll start to flash and upgrade.Solve the activesync problem afterwards.
Thanks for the reply mate but i have already tried that.
I went into the booloader and connected the usb. It does show USB at the screen, however my PC doesnt recognize it and the RUU doesnt run. It says to connect the device.
I am not at all worried abt the activesync. Syncing is the last thing i'll think. I just want to connect and go back to my previous rom.
Any other suggestions.
Please see attached screen shots.
This sounds like a hardware issue on your phone. I doubt this works but go to start -> settings -> connections -> usb-pc and either check or uncheck the box then close that app.
If that doesn't work Search for the thread on flashing from the miniSD card. But again, this sounds like the usb on your phone has failed.
I have tried checking the USB to PC and unchecking it. No help with that.
One more interesting thing is the phone does get charged with the USB cable, just doesnt connect.
Will check the thread for flashing from minisd.
Thanks bunches.
hmm,
Hard reset your phone and uncheck the option 'allow network connections' or something in the phone settings...> connections...> usb to pc
This error occurs when there is an “open port error” before upgrading ,You can reset the device and run RUU again. If you still encounter an “OPEN PORT ERROR” again, reset your computer and try again. disable or stop any antivirus/firewall running or any other such program which might be hindering the flash,don't surf the net.
Kill 'WCESCOM' altogether,in the Task Manager,stopping activesync.
nick_shire said:
I have tried checking the USB to PC and unchecking it. No help with that.
One more interesting thing is the phone does get charged with the USB cable, just doesnt connect.
Will check the thread for flashing from minisd.
Thanks bunches.
Click to expand...
Click to collapse
hmmm,you got a connection problem buddy,the mini usb port of the phone is broken or damaged,you cannot flash with sdcard method,untill you already had made a backup of the rom earlier and saved it on the sdcard.
Get the mini usb port of the phone repaired or you can try to wriggle it a bit and check if it works and try to hold it there in that possition till the flash completes.
IS there a place i can get step by step process of flashing through SD card?
For all the forums, i am not able to understand anything./
Even the mtty doesnt work, it doesnt open the usb port.
No Luck as of now.....Am very desperately waiting for any Saviour....PLEASE
No other way out,except to get the freakin mini usb port repaired or replaced.
zabardast_1 said:
hmmm,you got a connection problem buddy,the mini usb port of the phone is broken or damaged,you cannot flash with sdcard method,untill you already had made a backup of the rom earlier and saved it on the sdcard.
Get the mini usb port of the phone repaired or you can try to wriggle it a bit and check if it works and try to hold it there in that possition till the flash completes.
Click to expand...
Click to collapse
Dang, thats right. I forgot that on the Wizard you can only flash a previously saved rom image. Can't just flash roms like you can on the Tilt.
Yep, basically, you have to get the USB port fixed as you are stuck where you are currently at on the Wizard I'm afraid.
Thanks guys. Have given my Wizard to get the Mini USB Port changed. I have my fingers crossed. Hope it works.
What exactly happens to the mini usb port?
I am having the same problem syncing.
The phone hooks up, charges, and makes the "connected" sound when I plug it into the usb port, but NO activesync...DOH!!!
Honestly, i couldn't figure it out.....no one seems to know whats the cause. The phone is bricked. It wont even start now... and its lying....
I am using an LG KS20 these days.....
Let me know if somebody happens to find a solution for that.
nick_shire said:
Honestly, i couldn't figure it out.....no one seems to know whats the cause. The phone is bricked. It wont even start now... and its lying....
I am using an LG KS20 these days.....
Let me know if somebody happens to find a solution for that.
Click to expand...
Click to collapse
Dear NIce_shire,
i am having the same problem and i got it resolved just by holding and tightly pressing the mini usb in my device. Its basically the problem with mini usb port of pda (Hardware) not a software one. Get it reparied from market or do it by urself. Good Luck!
USB link?
Hi mfrazzz
I have the same problem - USB link stopped working after a Radio upgrade. Definitively not a h/w USB miniport problem. Even when I get the Wizard G3 phone into bootloader and the USB word is at the bottom in the white line, flashing ROMs does not work as the RUU reports Error message stating no USB link (BTW, ActiveSync also reports no mobile device present and doesn't connect).
Is this a bricked phone then?
Thanks.
DesperateDan
PS The set is an MDA Vario and I had successfully installed S.V.I.s Manila 4.5 Beta (IPL 1.01, SPL 1.01 shows now, but was IPL 1.01, SPL 1.06 prior to installing Manila and Radio was 1.12.10 and I upgraded it to 2.69.11 and then the bloody thing stopped working and the USB link can't be enabled again)
Dear all,
I was facing the same issue of "USB device malfunctioned" and got it resolved yesterday. Its not because of software neither coz of cable (i did changed lots of cables but faced the same issue), its just because of mini USB in device. Its working perfectly alright now, it may not be replaced even dont need replacement at all. It needs minor soldering, even you can do it by urself. Just open 4 screws at its back (two under the camera cap one is below stylus placement and 4th is on opposite side) and open it. No need to be worried about......
Regards,
Barjees

D810 w/WM6 upgrading fail, error 260

I've spent whole day reading through the froum and the trinityguides.info site but can't find any proposed solution to work for my situation.
Device info:
ROM version: 3.00.707.17 (WM6)
ROM Date: 6/29/07
Radio version: 1.46.00.11
I've tried using all 3 versions of hard-spl but they all end up with the same result. With active sync linked and ready, ran the "romupdateutility.exe" at the end the PDA prompts if I want to run the "enterbootloader.exe", the moment I press yes the active sync connection would drop and eventually the program timed out with error "260" while PDA stuck in the tri color screen displaying the following:
TRIN100
SPL-1.07.ds
I've found some similar problems in the forum but those users are using vista however I am running XP sp3 in this case. I've tried all other solutions in the FAQ areas but none of them works.
My unit came with the WM6 already but I just want to upgrade the radio and get some cooked ROM to get faster performance. What am I missing here?
Any help is appreciated.
Once it drops to the tri-colour screen and is in bootloader, run the RUU again. Should be all that you need.
I've tried running it over and over but on the bottom it just kept on saying "serial" when it suppose to say USB.
Anyways, problem solved and it turned out to be the cable. For some reason the cable is good for anything, except keeping the phone connected/recognized while in bootloader mode.
I think this should be listed as one of the FAQ in the trinityguide. This might be a rare problem but it surely took me a lot time to figure out.
on Vista
Hi,
I have similar problem but I'm using Vista (Business). Is there any workaround ?
Regards,
Daneal
Hi
I have the same problem
spl 1.20 Olipro display serial instead of usb
I tryed several usb cables and still the same
when trying to update the rom it refuse to connect the ppc and end displayng the 260 error no connection
My system is vista and the first time I upgrade everything was fine, I followed all tutorials and no problem at all.
Do you think that could be this new 6.1 Mobile device center I recent install the cause?
best regards
Inabox
The problem isn't the WMC as such more the fact its Vista. Find an XP PC and do it from there.
Hi there, I had the same problem just now and cured it(in Vista). Just upgrade the htc driver in device manager again with "wceusbsh.inf" previous file, then should be ok. It seem to be Vista replaced the driver during it switched to Tri color menu.....

please help downgrade wizard g3 wm6.1 tnt romto wm5

i have searched for a long time and cant find any answers i have a tmobile mda ive tried running the tmobile rom and it didnt work gave me an error any advice please help me i wan wm5 again
Download Official T_mobile wm5 Rom from this link,bet the phone in Bootloaders (RGB screen) and flash to recover back to its default status,then read carefully this guide fron the below mentioned link and do the unlocking and upgrading.
T_Mobile Rom:-
http://rapidshare.com/files/38880130/ruu_prodigy_226102_22610105_022511_tmous_wwe_ship.exe.html
Unlocking Guide :-
http://wiki.xda-developers.com/index.php?pagename=Wizard Windows Mobile 6 for newbies
thats the prob when i do iit it takes me to the rgb screen and the comp says error any info for that
Exactly what error it displays,it must with an error No. and some explanation about it,can you recall it correctly.Does it display Communication error ?
pmed error 260 communication
Ok,I hope you are doing all this on a WinXP machine,if its a vista,it won't work,WinXP is recommended.Now,before start to flash,close/disable any Anti virus and firewall running on the pc,and also try to close as many applications running on the desktop or background through Task manager,don't surf the net during flash or do any Office work.
Close/disable Activesync,coz its not needed while flashing,end the process 'WCESCOMM.EXE' in the Task Manager,delete any Partnership with Activesync.
To check the connectivity problem,get the phone into Bootloaders (RGB) and hook up the phone with pc via usb cable and watch small usb appear at the bottom of the Bootloader screen,if its there,its establishing connectivity,than its good to go and run the flash,but if its not there,then its a connection problem.It may be the usb cable or mini usb port of the phone is faulty,check this out and do the needful.
Many communications errors are also due to dead or discharged battery,it doesn't have enough juice to complete the flash,hence,results in comm error,always start to flash with a fully charged battery.
le problem was the laptop i used a different one and its almost done i got another ? if i changed the radio am i gonna have to get the original tmobile radio too or does it change with the downgrade
Original ROMS
lorijuan1024 said:
le problem was the laptop i used a different one and its almost done i got another ? if i changed the radio am i gonna have to get the original tmobile radio too or does it change with the downgrade
Click to expand...
Click to collapse
The Original ROMS got his Radio ROM included. in fact... Stck ROMS got...
IPL and SPL
Extended ROM
Operative System
Radio Version
Can this be done if I have Vista?
I know someone mentioned installing a rom won't work with Vista, but I was hoping maybe it was just a personal preference. I have two pcs that both run Vista and Linux. My problem is, the wm6 rom (faria crossbow) doesn't work by default and I have a cracked screen so when I try to set it up I can do every step except setting the proxy port #s because when I highlight one there's no way to tap on it, and pressing or holding the select button (the button in the middle of the 4 way joypad) doesn't allow you to edit the values or pop up a context menu. I was hoping to get my $5.99 internet or at least my email and mms working but I got layed off and the holidays are coming so I prob won't have the extra (I know its not much, but I have no job) $30 to buy a new screen until sometime in the new year.
Why not downgrade to the Button ROM, and then upgrade to WM5 afterward?
Chuck

Categories

Resources