XDA IIi Phone problem - PDA2, XDA IIi, 2020i General

Hi,
Ive got a big phone problem in my O2 XDA IIi. It is working like using the phone in a place with poor signal reception . A lot of interruptions along the phone calls. Even with full signal. I have updated the radio version for v1.04.00. ExtROM to v1.11.171 WWE too. No results.
Help!!

Sounds like a hardware problem then, have you called O2 support, maybe they'll exchange or repair it?

Related

2.26 ROM + Dutch MDA Vario Problem

Hi People,
I'm having some problems with my MDA Vario with upgraded 2.26 US ROM. Before my upgrade I never had this problem. With the new ROM I have.
My problem is that sometimes my phone losses connectivity with the GSM network. This would not be unusual if coverage in the area was bad or something like that.
But the matter of fact is that nowadays sometimes when someone call me the directly are forwarded to my voicemail. My phone doesn't respond at all, no missed calls or even the network coverage icon in the top of the Vario that usually gives dots if it looking for reception and network coverage. It's like it gets stuck or something, but only the GSM part. Because the PDA functionalities are working ok.
So in short MY MDA VARIO has good reception but still sometimes my phone doesn't ring at all and forwards every call to my voicemail and after some time I might get a sms/txt about a voicemail is some has left one behind.
I hope people who also have this issue might also have found out a solution for it. I have tried to search this forum but without any luck on this specific matter.
People who are in Holland and have also upgraded to 2.26 ROM are you having the same problem?? please let me know.
I might have to consider to downgrade my Vario to the UK ROM 2.23 I believe if this matter is unsolvable.
Thanks in advance everyone who will reply.
Cheers,
Shah
Shah2 said:
Hi People,
I'm having some problems with my MDA Vario with upgraded 2.26 US ROM. Before my upgrade I never had this problem. With the new ROM I have.
My problem is that sometimes my phone losses connectivity with the GSM network. This would not be unusual if coverage in the area was bad or something like that.
But the matter of fact is that nowadays sometimes when someone call me the directly are forwarded to my voicemail. My phone doesn't respond at all, no missed calls or even the network coverage icon in the top of the Vario that usually gives dots if it looking for reception and network coverage. It's like it gets stuck or something, but only the GSM part. Because the PDA functionalities are working ok.
So in short MY MDA VARIO has good reception but still sometimes my phone doesn't ring at all and forwards every call to my voicemail and after some time I might get a sms/txt about a voicemail is some has left one behind.
I hope people who also have this issue might also have found out a solution for it. I have tried to search this forum but without any luck on this specific matter.
People who are in Holland and have also upgraded to 2.26 ROM are you having the same problem?? please let me know.
I might have to consider to downgrade my Vario to the UK ROM 2.23 I believe if this matter is unsolvable.
Thanks in advance everyone who will reply.
Cheers,
Shah
Click to expand...
Click to collapse
Same here
I have the exact same problem, coincidentally (?) also with T-Mobile NL... See Explanation and Help - Please [2 Parts]
Some people blame it on GPRS: AKU2.3: GSM connection dropped while making voice calls
But I'm not buying that theory (yet), because I'm not running any GPRS apps, and to the best of my knowledge my phone will not automatically start GPRS connections if there's no app asking for it.... :?
Upto yesterday I was running this:
Operator: T-Mobile NL
Qtek 9100 G4
ROM: 2.24.10.1 WWE
Radio: 2.25.11
ExtROM: 2.24a Mr.Clean
In a desperate attempt (can you imagine the flaming you receive when your wife has tried to call you twice and only gets your voicemail :shock: ) I have now downgraded the Radio part only to the Qtek version 2.07.10 (which is the latest one they included with the Dutch version) taken from AKU 2 ROM 2.18.7.6 ExtROM 2.18.7.106 Radio 2.07.10 (you probably need to register to download this)
I have really no idea yet if this helps. The coming days will tell...
If anyone's interested to try this I can post the Radio ROM only (2.1 MB).
Cheers,
Marc
Hey Marc,
Did the Radio Rom update work for you? pls let me know. otherwise I'm going to downgrade to the UK version of the ROM for my vario.
Thanks,
Cheers,
Shah
Shah,
It's not conclusive yet. I haven't heard from anyone yet that I was unreachable, but then again: maybe they don't even bother to leave a voicemail anymore... :wink:
Marc
hey Marc,
I have downgraded my phone to the T-mobile UK official ROM as u might have seen in my signature. There is also a topic on radio only updates. http://forum.xda-developers.com/viewtopic.php?t=52952&highlight=
I'm not sure if I'm going to try this out on the US T-mobile 2.26 ROM just yet. Just to let u know I'm not having any problems with the UK rom. very strange. I might try to change the rom again in a couple of days. but will let u know what happens.
Cheers.
Shah
Shah,
so far I didn't have any problems after the downgrade of the radio. Maybe I'll try other ones later on, but for now I'll stick to this one.
Marc

No-one one here experienced the 3G bug then?

This is a problem where you have an apparently good 3G signal BUT you cannot make or receive calls or texts and you can't establish a data connection. There is no obvious sign that you are in this state until you try to call, text or access data.
The "solution" from T-Mobile in the UK is to force the phone "band" setting from Auto to GSM, then it works. But of course its not a solution as you lose 3G.
If you are at work with a 3 icon on your phone, just try calling it from your desk and see if you get straight to voicemail or not.
After discussions with T-Mobile they are sending me a replacement handset but if the postings in Modaco are anything to go by then I am not alone in this.
What is not clear is whether this is restricted to:
1. The T-Mobile UK network
2. The T-Mobile UK Vario III firmware
3. A combination of the above
4. A general design fault with some Kaiser's
This is being discussed in the Modaco forums but I couldn't find any mention here.
I make dozens of calls, and send around 50+ SMS a day.
No problems in the last month.
I am an Australian Kaiser owner running on the Three network.
ROM: 1.81.861.0 WWE
Hi there,
I have the same issue on T-Mobile in Germany.
What I have not been able to figure out is if the phone works again after a while or if one needs to reset (as I always do).
Regards,
Martin
I have tried soft resets and even a hard reset and it appears to be random whether it starts working again. This seems to be same experience as the Modaco users.
thinksmart said:
Hi there,
I have the same issue on T-Mobile in Germany.
What I have not been able to figure out is if the phone works again after a while or if one needs to reset (as I always do).
Regards,
Martin
Click to expand...
Click to collapse
mbriody said:
This is a problem where you have an apparently good 3G signal BUT you cannot make or receive calls or texts and you can't establish a data connection. There is no obvious sign that you are in this state until you try to call, text or access data.
What is not clear is whether this is restricted to:
1. The T-Mobile UK network
2. The T-Mobile UK Vario III firmware
3. A combination of the above
4. A general design fault with some Kaiser's
Click to expand...
Click to collapse
Well, I worked for T-Mobile UK recently and had the very same issue on my Vario II, even whilst at work where there was a large mast and the 3G coverage was the strongest in the country.
on further investigation, everyone else in the area had the same issue. sometimes it would work ok, a lot of the time i had to manually set to 2G just to be able to use the phone functions.
in T-Mob we could check the strength of various 2 & 3G signals by postcode, and the signal in the area was very strong, with no outstanding work issues or problems (according to our system)
was never able to figure out why this was happening, and nobody was able to answer the questions.
so -
seems to be T-Mob UK (perhaps just in various areas at various times), and is not limited to your Kaiser / Vario, so at least you can relax cos it's not a faulty phone
Thanks for the very useful post. Unfortunately that doesn't give us a solution. If this cannot be fixed then T-Mobile is useless for me.
Dr J said:
was never able to figure out why this was happening, and nobody was able to answer the questions.
so -
seems to be T-Mob UK (perhaps just in various areas at various times), and is not limited to your Kaiser / Vario, so at least you can relax cos it's not a faulty phone
Click to expand...
Click to collapse
i've been experiencing the same - no data access when using 3g (whilst showing 2 bars) but connecting fine using gsm.
can anyone point me in the direction of a replacement comm manager with the same icons as the default kaiser but with a 3g switch in the vacant slot ?
i've been looking at a few replacement comm managers but can't seem to find what i'm looking for ...
This is NOT a problem with your Kaiser, replacing your phone will not make a difference. It is problem with your provider's tower hard/software. Strange that T-Mobile has not told you this when you contacted them about it.
T-Mobile in the Netherlands does not have this problem, but the KPN network does. KPN is however in the process of replacing the faulty hardware (or maybe they are already done now, even) and suddenly the problem disappears
Found the solution!!
Hello,
I had the same problem untill one day I inserted my sim card in another phone (a very old nokia - as basic as it gets).
For some reason that I don't know, when I put the sim card back in the TyTN II it was working and keeps on working.
This has happened over a month ago, and I now don't hv a problem.
Try to do the same, see if it works for You
Regards
XTP
Nope, I already tried the SIM in another phone (an SE W880i) and it was okay. I put it back in the Vario III and it still didn't work.
I also tried soft and hard resets.
xtp73 said:
Hello,
I had the same problem untill one day I inserted my sim card in another phone (a very old nokia - as basic as it gets).
For some reason that I don't know, when I put the sim card back in the TyTN II it was working and keeps on working.
This has happened over a month ago, and I now don't hv a problem.
Try to do the same, see if it works for You
Regards
XTP
Click to expand...
Click to collapse
i can confirm that this didn't work for me either. :-(
worth a try though ...
I had this with a Hermes on Orange UK a year ago. They admitted that the local cell was faulty and was being fixed and asked me to go to GSM for a week. After a week I switched back and it was fine.
Am now using a Kaiser (O Tytn2) in same location and its fine.
well i know ive been having problems sending mms whenever im on the 3g network, but as soon as i switch to gsm then the mms sends fine!
Chainfire said:
This is NOT a problem with your Kaiser, replacing your phone will not make a difference. It is problem with your provider's tower hard/software. Strange that T-Mobile has not told you this when you contacted them about it.
T-Mobile in the Netherlands does not have this problem, but the KPN network does. KPN is however in the process of replacing the faulty hardware (or maybe they are already done now, even) and suddenly the problem disappears
Click to expand...
Click to collapse
This is correct, the problem is indeed not your Tytn II. I've called with a dutch provider (Telfort) which makes use of the KPN network. And it is technically not possible. So we must wait till the provider makes sure this is possible.
I also was surprised that they never told me this in advance. Actually they didn't knew it was an problem till I called them.
Er, exactly what "is not possible"?
3G to 2G switching works fine on my other phone (an HSDPA-enabled Nokia 6120 Classic, on the same network).
So how can this not be handset related? I can see how it could be a combination of the phone and the network but if other handsets can cope then it must be related to the handset in some way.
Incidentally I am now using my replacement Vario III and so far so good but its early days yet.
mlh01 said:
This is correct, the problem is indeed not your Tytn II. I've called with a dutch provider (Telfort) which makes use of the KPN network. And it is technically not possible. So we must wait till the provider makes sure this is possible.
I also was surprised that they never told me this in advance. Actually they didn't knew it was an problem till I called them.
Click to expand...
Click to collapse
which ROM versions are experiencing this problem?
I get this in the UK on a Tuesday at around 16:00 and then all is ok after 17:00. If I turn off HSDPA then this does not happen at all.
My view is the T-Mobile network. Being as I know when it happens its not a problem but I think they have time slots for software upgrades etc to the HSDPA side of things and this is when your phone goes into a GSM lockout.
If I keep the phone on 2g then it never happens .
This also happened on my N95 on the same day at the same time also , so i would guess its a network thing
I had this occur again this morning, on the new handset. I tried to call home with a full set of bars and the phone in 3G - the call wouldn't go through.
Switched to 2G, call goes through.
The problem is that when you are in this mode there is no way to tell, without trying to make a call. Your phone is effectively useless as no-one can call or text you and you can't call out. You are blissfully unaware.
This is not an acceptable situation.
wardy said:
I get this in the UK on a Tuesday at around 16:00 and then all is ok after 17:00. If I turn off HSDPA then this does not happen at all.
My view is the T-Mobile network. Being as I know when it happens its not a problem but I think they have time slots for software upgrades etc to the HSDPA side of things and this is when your phone goes into a GSM lockout.
If I keep the phone on 2g then it never happens .
This also happened on my N95 on the same day at the same time also , so i would guess its a network thing
Click to expand...
Click to collapse
I have suddenly started to experience this problem on T-Mobile UK, starting last night. It finds a 3G network, but I cannot receive or send calls or SMS. If the network drops to 2G, I can generally receive texts, but it's only if I lower my band to GSM only that I can make or receive calls, or use data.
T-Mobile are generally crappy in my area anyway, my phone is forever flipping between 2 and 3G. Can anyone confirm what 3's coverage is like in south london (stockwell area if possible) and what sort of data/call packages you can get sim-only, as I fear that they may not work out as cheap as T-mobile's.
incidentally, I don't think it's an MDA vario problem as I'm running the TyTn II.

[Q]Signal problems after update Rom

Ive updated my [Dutch] brand new Touch HD to Rom 1.19.. and now ive got some signal problems. I went to the mobile shop to check if there where problems but we switched phones and it worked good. So the problem is the HD..
It could be the antenna thats broke but Im almost sure its the Rom.
Is this possible? Someone got the same issues?
Thanks for the reply
I have this rom: [ROM] [SPA] RUU_BlackStone_HTC_SPA_1.14.412.5_Radio_52.49a.25. 26_1.09.25.14_Ship.exe
I have the same issues.
Update
eddaredevil said:
Ive updated my [Dutch] brand new Touch HD to Rom 1.19.. and now ive got some signal problems. I went to the mobile shop to check if there where problems but we switched phones and it worked good. So the problem is the HD..
It could be the antenna thats broke but Im almost sure its the Rom.
Is this possible? Someone got the same issues?
Thanks for the reply
Click to expand...
Click to collapse
With another sim card from a different provider the signal is good.
And with my own sim card its bad..
eddaredevil said:
With another sim card from a different provider the signal is good.
And with my own sim card its bad..
Click to expand...
Click to collapse
Ed, you can update the radio and see if that gives you a better signal.
Could it be you have an old type simcard? A friend of mine (back in the n95 days) couldn't get video call to work and had terrible reception. He thought it might be the simcard; I laughed at him and couldn't believe it. Turns out he was right and everything was fine after they gave him an UMTS (or something) simcard.
Dunno exactly what the old/new simcard type was, but after the upgrade everything worked perfectly...
PS: I had the same ROM/Radio as fitobierzo, but from dutch vodafone; no problems. Flashed to 1.19 WWE from Laurentius (v2), no problems either (probably helps that Laurentius26 is Dutch too ). Waiting for his v4 before reflashing again...
kwbr said:
Ed, you can update the radio and see if that gives you a better signal.
Click to expand...
Click to collapse
I used a lot of diffrent rom versions from this site..
I guess they come with diffrent radio versions..
Ive got Radio version 1.09.25.14
Rom version 1.14.404.3 (22273 NLD)
I tried the newest radio 1.10.. without succes,
When i replace my sim with another.. it works ok.
MacDegger said:
Could it be you have an old type simcard? A friend of mine (back in the n95 days) couldn't get video call to work and had terrible reception. He thought it might be the simcard; I laughed at him and couldn't believe it. Turns out he was right and everything was fine after they gave him an UMTS (or something) simcard.
Click to expand...
Click to collapse
Brand new sim card they checked it for me.
i had the same issue over in the UK, the phone kept on disconnecting from the service provider constantly, and would drain my battery as the phone was trying to over boost the signal to compensate, got my phone exchanged, same issue... flashed new ROM's... no effect, updated the Radio and its been perfect ever since
Do you know what Radio version you upgrade from and to ?...
Thanks
Update
The newest radio version.
He went back a few weeks ago. They put back the stock rom.
Same problem.
I went to the Phone shop to complain and they contact there main office.
Main office contact HTC about this problem.
My phone is @ htc now. Hope they figure out what the problem is.

Dropped signal on v1615 t-mobile uk

I have a strange problem with my Kaiser, the signal with t-mobile uk keeps dropping, I have changed various radios and roms but still have the problem.
Current Phone is: V1615
KAIS130
SPL-3.34.Hard
CPLD-8
Current RomDA Ultimate X-V3 (but have tried anumber of others including stock t-mobile)
Current Radio: 1.70.19.09 (but have tried a number of others)
Any help would be appreciated.
p.s. Yeah on my first post, been a lurker for far too long.
Do you use 3G networking?, if not, try to change under Band menu to GSM network, it works pretty well and most places has good signal for it.
Good Luck!
I've had a nightmare with mine on T-mobile..
3 months ago, my phone developed a problem where it'd drop its network for a few hours, then I'd get a few hours of it working, etc. etc.
It was sent to T-mobile, who just re-flashed it. Still didn't work! Had it sent back and it was away a long time, I believe they replaced the motherboard.
It's been working perfectly for the last month until today - When it hasn't had a network connection the whole day! I'm worried it's still broken..
Hopefully our problems are network based! T-mobile warranty returns are terrible.
Aha! Changing my "Network Type" to GSM from Auto fixed things.
...But now when I receive a text, it vibrates until I reset!
jamiepyrite said:
Aha! Changing my "Network Type" to GSM from Auto fixed things.
...But now when I receive a text, it vibrates until I reset!
Click to expand...
Click to collapse
turn off vibrate
Hi Milmirex & Jamiepyrite, thanks for the comments.
I've changed to GSM and it has been working fine for the last ten minutes, will test for the rest of the day and report back.
Does anybody else have any idea's how to fix 3G problem? I receive emails all day so could really do with this being resolved.
Does anybody else have same issue but with different network? would possibly point to hardware issue if you do.
Thanks again.
P.S. I didn't have the problem with vibrating on receiving texts
I had flashed back to the original T-Mobile ROM when it was doing the vibrate thing. Flashed it again back to the ROM I was using before and all works fine now
jamiepyrite said:
I had flashed back to the original T-Mobile ROM when it was doing the vibrate thing. Flashed it again back to the ROM I was using before and all works fine now
Click to expand...
Click to collapse
Even I have the similar issues from last week. Mine is MDA VARIO III. Even after changing my band to GSM, the issue stil seesm to be there. For about 10 mins i get a weak sigmnal, then it disappears.
Where did you get the original TMobile Vario III ROM. I would like to reflash and see if it fixes the problem. Can you please direct me to the right place
Thanks
Shashi
I think my problem may be similar. I'm with Virgin Mobile but I think they use T-Mobile network.
Have had my Tytn II for over a year & haven't touched software or settings for several months & all has worked well. For the last few weeks I've had no signal in places that other people on the same network (using different phones) are fine. Sometimes if I reboot it comes back. I'm also now finding low battery a lot but I think that the signal issue is draining my batter as it seems to be constantly searching. I get low/no signal with a completely full battery so I don't think that the battery is the problem.
Might this be a H/W problem? Anything I can do to sort this?
i have the same problem. I use Telkomsel operator in indonesia. My Kaiser is HTC Brand.
Any idea why is this happen? Seems like A LOT OF Kaiser went bad this way
Anyone have solution?
im4u2nv said:
i have the same problem. I use Telkomsel operator in indonesia. My Kaiser is HTC Brand.
Any idea why is this happen? Seems like A LOT OF Kaiser went bad this way
Anyone have solution?
Click to expand...
Click to collapse
Yup bro, we had the same problems,
i had already try to use with XL, Indosat, and my own Telkomsel,
but still had this serious problems,until i switch phone mode into GSM
i use this gadget for 3G purpose now i must use only GSM
is there any solutions from HTC? I already count on the net and found a lot of problem like we had and still no solutions from HTC

Problem with htc kaiser phone

Hello, I have a problem with my xda stellar phone. I have a xda Stellar (O2) Htc kaiser. I'm in Italy. I have 1.65.28.25 radio version and 3.29.206.0 Rom version. Lot of time the phone has no signal (no service). I would like to know if I can solve this problem or it is an hardware problem
wholer said:
Hello, I have a problem with my xda stellar phone. I have a xda Stellar (O2) Htc kaiser. I'm in Italy. I have 1.65.28.25 radio version and 3.29.206.0 Rom version. Lot of time the phone has no signal (no service). I would like to know if I can solve this problem or it is an hardware problem
Click to expand...
Click to collapse
It is just limitation of the phone's firmware ( radio ) and the surrounding signal strength.
The only solution is to " unlock your phone " from the HTC and O2 firmware and flash a new radio.
http://forum.xda-developers.com/showthread.php?t=433835
http://forum.xda-developers.com/showthread.php?t=393182

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