Database Develop

MDA Vario, not connecting to GSM network after ROM update

Hi,
I've recently updated my MDA Vario to the new dtuch QTek rom (2.18 I believe). Everything went smoothly and my phone now has a much higher standby time. However, in the settings menu for my GSM network it says 'no service' where it should say 'T-Mobile. I tried softreset, switching flightmode on/off, using 'automatic' and 'manual' to select a network, removing SIM card, but nothing works? Right now, I can't receive any calls even tho people hear it like I'm just not anwsering my phone and the 'call' hardware button or the 'phone' button in the windows menu don't even open up the call screen where I can enter a number.
I only CID unlocked my device before I updated to the new rom so I am not sure if I needed to SIM unlock as well but I don't think so.
Can anyone help me out with this problem? Thanks in advance

anyone? I am beginning to think this is a serious problem... maybe my telephone is defect? :S Or do you think this is just a software problem?

try flashing it back to the old ROM

Can I just overwrite the 2.18 ROM with the older T-Mobile rom again? And if anyone else knows a better solution that does not require another rom 'update' please let me know!
Also, I've found out that a hard reset didn't work, in fact, I couldn't hardreset because when I needed to enter the Call key to confirm the reset, the key just didn't work... :?

Okay, after downgrading again to the T-Mobile 1.6 rom the phone seems to get a signal again? How can it be that the new QTek rom doesn't get a signal but the old T-Mobile rom does? I DID CID unlock the device, and altho I am unsure if it worked, I assume it did, since the QTek install went flawlessly. I did NOT do a sim unlock, but I figured that wasn't needed since I would stick to T-Mobile anyway?

Sorry man, I've no idea. The main thing is that you now know that there is nothing wrong with your hardware.
If the radios are different versions I guess you could try keeping the old radio and updating everything else.
Good luck.

On the ftp there is a tmobile file voor connection settings

ATT Tilt calls and text problem

hi everybody, somewhat new to this forum and really enjoying it
i've came across a problem with my att tilt and searched for about 2 days straight looking for a solution..i couldnt find one
so a little history of what i've done with my tilt..
-removed all of att programs by 'clear storage' and then pushing the soft reset before it loads
-downloaded the htc home plugin, htc home customizer, wizard dialer, kaiser tweak with the new xml file from dec 2007, and i have a black theme and a san francisco bridge theme that i switch back to
now the problem is I CANT MAKE/RECEIVE PHONE CALLS/TEXT
one thing i notice is that the network or service it is using (G, E, or 3G) is mostly on E and that is when i cannot make make or received calls or text, even with full bars. i've never had this problem before until about a week now
the last thing i did to my phone was download the new dec 2007 xml file for kaiser tweak. the phone worked fine for about a week until my problem occured
the only time i can get my phone to work is when it is in 3G or G and i rarely see those being used on my phone.
i've tried clear storage a bunch of times to see if it would change but it doesnt
i believe this isnt a network problem because everyone in my house has att, i can only thing its a phone problem
if anyone has any solutions or comments please help me out
i've had this phone since thanksgiving so worst case scenario, i turn it in to htc to get a new one
thanks

anybody ever run into this problem or anything similar with their tilt?

Did you allow the network config tool to run after the first reset? Are you using a custom rom or the default?

what radio are you running?

im not sure what the network config tool is and im using a default rom
im not sure what radio im using, how do i got about finding out what radio im using?

If you don't mind losing all of your data do a hard reset (hold the two soft keys and press the sytlus in the bottom of the phone) Go ahead and set up the device...once this is done a dialogue box should pop up saying something about Autoconfig will take place, or something like that. Let this proceed all on its own...it should after its done ask if you want to soft-reset now, select yes and you should be in business.

what are the two soft keys?

and also..does it matter if i have a simcard in the phone or not?

is the 'clear storage' the same as the hard reset?
hard reset is to hold the two soft keys and the stylus button on the bottom
what are the two soft keys?

Clear Storage essentially is, but mentally for me its different . In any event the soft keys are the unmarked keys directly to the right of your green call button and to the left of the red end button. After autoconfig/customization takes place...it probably will load all the crap back on the device, just FYI. If you truly want to get rid of stuff, you'll probably want to start researching ultra-clean roms, but from the sounds of things you're not quite ready to get into that yet, and you can screw your device if you don't read up on things properly.

i've done the hard reset and let everything load after that..i have all the att bloat ware..but i didnt see a autoconfig for the network
im still having the same problem
my service/network only works on E, whenever it is on G or 3G, its one bar and when i try to call or text, the phone disconnects and goes to E
any other advice?

Hmm, how old is your sim card?

I had the same problem. I had a few 3rd party applications installed. I called Att, they tried calling themselves with obviously no luck (busy signal, or straight to voicemail). I took out the sim card and tried my 2 year old phone and it worked fine. They sent me a replacement 2 days ago and it has been working fine since.

my sim card is about 2 years old i think
it looks like im gonna have to get a replacement
thanks for your help guys

I'd try a new sim card first...had a similar problem with my kaiser at first, but not quite the same. It may save you the days of a non-working unit. Sim cards are free and quick (just go to your local att store)

i used a friends sim card..same thing
i tried calling att TWICE and they said it might be a network problem and told me to call back later???
its obvious i need a new phone
who should i contact and what should i do..im trying to return my phone to get a working one

pilly wonka said:
i used a friends sim card..same thing
i tried calling att TWICE and they said it might be a network problem and told me to call back later???
its obvious i need a new phone
who should i contact and what should i do..im trying to return my phone to get a working one
Click to expand...
Click to collapse
How long have you had your phone?
If it is under 30 days, go back to an AT&T Store (even if you bought it via phone or online) they will exchange it for you. If you don't have an account, MAKE SURE you take your receipt. If you are an AT&T customer you don't even have to bother with the receipt, they will just look up your account for you.
If you are an AT&T customer (may also apply if your not) and have had your phone over 30 days, then you have to call warranty exchange department. 1-800-801-1101
They will go through a few steps with you, then will make arrangements to send you out a new phone.
BEWARE:
Make sure you have LOTS of free time when you call, you WILL be on the phone forever lol.
I am on my 5th Tilt, I hope you have better luck than I have so far

*BUMP* I recently came across the same problem and I am only able to send and recieve text messages. I can not recieve or send calls but I get a new voicemail notification when 1 is recieved.... HELP!!!

Help - SMS won' work and O2 have no solution atm.

Got my ignito the other day and realised yesterday that I haven't received any texts. The girlfriend also asked why I hadn't replied to her messages, and when I tried to send a message it comes up with:
Your text cannot be sent, check service center address in settings
Click to expand...
Click to collapse
Have looked through the settings and cannot find anywhere where to input the service centre number for O2. Also tried t O2 and O2 service settings programs in the program list, and they have problems connecting to retrieve any settings. Also on the O2 customer forum other people don't seem to have this problem.
Also have called customer services and even they are a bit unaware and wern't even in the know that this phone had been released. The data service guy over there hasn't even got any settings to push to the phone and has gone off to look for some.
Any ideas ?
Edit: The technical guy talked me through going into strat->settings and the phone area, then clicking on services and the 'voice mail and text messages' then retriving the settings to get to the message centre number. But when i do this the error thrown up says:
Cannot read settings from the network, try viewing settings later or disconnect data connection and try again.
Click to expand...
Click to collapse
Tried taking out battery and a hard eset and nothing has helped. The only thin I have done to the phone is update to HARD-SPL but have not flashed a custom ROM yet. Could this be the problem at all, as I didn't test the SMS before updating this ?
CHeers

Might not help but have you tried removing sim and replacing?

ytboy4 said:
Might not help but have you tried removing sim and replacing?
Click to expand...
Click to collapse
Ye the customer service guy got me to do that, and reset, but still the same. Just tried it again and still nothing. Will try my friends SIM card in the ignito to make sure it isn't my old SIM card.
Just managed to send an MMS to someone on the desk next to me at work, so just seems like MMS. Fiddling with different settings in the MMS, like gateway number ports etc, and MMS still works with a number of possible settings but no SMS.
Really hope I didn't screw it up with the HARD SPL, but will try other versions of that tonight.
Cleaned the SIM and nothing, plus a big thing I CAN RECEIVE TEXTS, but still can't send them. But in the phone settings area I can connect to the network for all the other options like call barring, caller ID, call forwarding, and call waiting, just not the voicemail and SMS option.
Lol comedy of errors.

start>settings>connections>advanced network
SMS Tab
there will be 4 possible settings here.
I sugest you try each of them, with a powercycle between each attempt just for good measure.

I had this on T-Mobile - the Sim didn't input the settings on install.
Go to phone > menu > options > services > voice and text settings and click get settings, you can try to input the service centre if it isn't there or wrong.

Cheers for that boys but still no luck. Tried all the GSM GPRS settings in the SMS tab and still the same.
ericson68, tried that lots the day I realised i was having text problems, plus the guy on the phone from O2 got me to try that, but as soon as i click on the SMS/voicemail settings tab it rejects it and says unable to contact. All other tabs on there can be conected to, like call baring etc, just the texts one which is screwed.
O2 have offered to give me a new one when a courier comes to collect the old one. only problem is my billing address is my parents house where the box is, so have to send the phone back to them tomorrow through our royal fail post system. Special delivery time I think.
Could the hard SPL upgrade have affected this in anyway, Im still running the ROM that came with it though ?

Just out of interest if you do a hard reset and then insert the sim do you get a notification asking to set up o2, or is your phone o2 branded?

ytboy4 said:
Just out of interest if you do a hard reset and then insert the sim do you get a notification asking to set up o2, or is your phone o2 branded?
Click to expand...
Click to collapse
The phone is O2 branded and has O2 software on it as well.
I have just hard reset it without the SIM card in and it installs some O2 things going through the progress bar, and also brings up a page to do with O2 GPRS settings and automatically configuring it.

another try
Hi
(sorry, I missed that you alredy tried this)
I have a swedish phone so I am guessing the English meny names.
Maybe you can try this.
Go into settings, select phone, select services, tap "voicemail and sms", tap "get settings from network" and see what happens. You should receive the sms servicec enter number.
Kindest Regards
stefan

stefan0290 said:
Hi
(sorry, I missed that you alredy tried this)
I have a swedish phone so I am guessing the English meny names.
Maybe you can try this.
Go into settings, select phone, select services, tap "voicemail and sms", tap "get settings from network" and see what happens. You should receive the sms servicec enter number.
Kindest Regards
stefan
Click to expand...
Click to collapse
Hey stefan. Thanks but have tried that, and that is where the problem is. The SMS service settings are in there but when I click 'get settings' it says:
'Cannot read settings from network, try again later'....

-Ad- said:
Hey stefan. Thanks but have tried that, and that is where the problem is. The SMS service settings are in there but when I click 'get settings' it says:
'Cannot read settings from network, try again later'....
Click to expand...
Click to collapse
Hi
Is it possible to type in the number and tap ok. That should initiate the phone/network with the message center number..
If there is a number there, what number is it?
stefan

Change the SIM card
Hi,
if you search the forum you will see that several people have the same problem, including myself...
Anyways, only solution (so far) is to change the SIM card. So just change your SIM card with your provider and it should work (this is probably free or really cheap anyways, you keep the same number etc.).
I have an unlocked Diamond and the same problem. Only my SIM card with Telenor provider does not work. Other Telenor cards work and also cards from different provider work.
So just change the SIM card and it should work (some people already tried it and it worked, I am too lazy to go to the store, but I will do it soon. until then I have another SIM card (different number) which works fine)
Cheers!

was this number ported to o2, or was it a new contract?
i had the same problem in the first 24 hours, worked fine after that.

Hey
Sorry didn't reply. Just after my last post I tried a friends SIM card at work and it worked fine, so must be my old sim card (5 yrs). My contract was an upgrade and have been with O2 for those 5 yrs.
New card on way to me now, thanks for all the help !
Custom ROM time this weekend

Solution to problems sending sms

Some modern SIM cards use automatic SMSC, so the SMSC is NOT stored on the sim as delivered from the provider.
HTC Touch Diamond/WM6 can't handle this.
Unfortunately the interface does not allow you to set it (incorrectly reports network error)
Here is a workaround for different OSs, let's start with WP6:
1) Download the nice tool ATcommander from this thread
Url: http://forum.xda-developers.com/showthread.php?p=2715738
2) Unfold exe to the phone
3) Run the exe on the phone
Enter
AT+CSCA?​Click send, verify that the number is not set or incorrect
Enter (substitute your providers SMSC, +4540390999 is danish TDC)
AT+CSCA="+4540390999",145​Click send
(145 indicattes international number, see se eg http://www.developershome.com/sms/cscaCommand.asp)
4)
Boot it, and enjoy!
ADDENDUM I:
In below posts different syntaxes has been reported as needed for other (early Android) phones. Like:
AT+CSCA="004540390999"​ (no type and country code indicated by 00 not +)
AT+CSCA="40390999"​ (no type, and no country code)
Please try to see what works for the chipset and OS of your phone
ADDENDUM II:
For Androids like the Xperia 2011 phones (at least it works with 2.3.4) you can access the SMSC setting with a build in function.
In the dialer enter
*#*#4636*#*# (4636="INFO")​select "Phone information"
Scroll down to SMSC and click "Refresh"
You will see an entry (including the quotes) like
"+4531300040",145​for 3.dk in Denmark
And you can edit/enter the SMSC as needed and press Update
As you might have noticed, the format is identical to the "AT+CSCA" parameters above, so it is most likely just a nice wrapping.
Best Regards
Eske Rahn
PS this problem has apperantly been around for years, so the problem is most likely WM not HTC.
see e.g. http://forum.xda-developers.com/archive/index.php/t-242938.html
That describes exactly the same error I got
ER
PPS Keywords, the errormessage:
"Try viewing settings later, or disconnect data connection and try again"
ER

Thank yo very much it worked for me just fine.
I had a problem with my new Xperia x1 and 3G sim from Saudi Arabia telecom Co.
The problem was unability to send SMS messages while I can receive them and sim cannot read sms network settings as well.
WITH YOUR WORKAROUND SOLUTION, I was able to resolve this trouble so, many thanks again and again.

I have HTC HD and had the same issue. About two months I have looked for solution for this problem.
And finally I got it ... here
Thank You so much eske.rahn !!!

Hi, not sure if this is the correct thread for this so sorry if i'm wrong. Have an SMS problem on my phone which is kinda similar to this. I can't send sms messages!!! They just sit in the outbox.
I have a mda IV which is unlocked and am using an O2 sim on it. Everything works great except that now and then I can't send SMS (texts), can receive them ok but not send. Tried my sim in other phones and works ok. Tried other sims in my phone and they don't work either. Also tried soft/hard reset. Have the correct number in the SMS settings and my phone registers on the network ok.
Anyone help please???????
update: i now haven't been able to send a text for 2 days. I don't get any error messages when i try and send.

hoogy07 said:
.... Everything works great except that now and then I can't send SMS (texts), can receive them ok but not send. Tried my sim in other phones and works ok. Tried other sims in my phone and they don't work either. Also tried soft/hard reset. Have the correct number in the SMS settings and my phone registers on the network ok.
.
.
Click to expand...
Click to collapse
Sorry for the late reaction, haven't reviewed this thread for ages...
This does indeed sound like the same problem. Can you see/change your SMSC?
If you already have the correct number entered as SMSC the workaround described will not help. The SMSC is provider dependant. There are many lists 'out there' with SMSC's. So google "SMSC" and your providers name, this should provide you with the correct number.

Feromon said:
I have HTC HD and had the same issue. About two months I have looked for solution for this problem.
...
Click to expand...
Click to collapse
He he, I too wasted a lot of time searching to no avail, until I remembered that this used to be an issue on my old phones a decade ago.

Thanks for this - worked first try on my Diamond which was OK untill I flashed a new ROM (Natalay 2.100). When I tried to check the message centre number I got the cannot read error. It would read other sim cards and another phone could read my sim card (an Orange 3G sim). I tried changing the radio several times and was about to get a new sim card as it was the only other solution I could find that had worked for other people. I can now read the message centre number OK.

I love XDA comunity!!!!!!!!!!! Thanks it worked

big thanks finally my xperia works as it should

really thanx man it helped .... i've been searching for over 6 month for a way i could change by it the message center

Still doesn't work for me, when i'm on andriod..

it didnt worked for me !!!
I'm from romania ..i own a htc diamond and i just did what you told me to do with AT comannder
it went well until i had to send at+csca = "the number it showed",145
and it gives me an error....
i have tried in so mani ways.. even the => start/settings/phone/band
im finding hard to believe that i can't do anything !
Thank you for your time...and hope that someone comes up with a solucion!

thx for this very useful topic. Solved my problem in seconds...

Just to note that for Android this didn't work for me until I changed the number to remove the + sign and substitute 00. Also removed the ,145 at the end.
So, for example:
AT+CSCA="+31653131313",145
Would become:
AT+CSCA="0031653131313"
Not sure if this is the case in all builds, but it certainly fixed mine. The SMS in WM still works with this change, so no harm done.

thanks you are very helpfull

For Vodafone AU the SMSC was stored on the SIM but in +61... format, I alo had to change it to a local only number using:
AT+CSCA="0415011501"
WM still works and Android now works after that. Hopefully I don't need to go overseas for a while...

Thanks its work, with my HTC Diamond and Indosat simcard,
Thx you....

thanks very much! spent many hours hard resetting, talking to my service provider, etc. this finally works.

hi,
i face similar problems with htc diamond, wm6 & nataly rom. sometimes i do not receive some sms. i dont have a problem in the outgoing messages. only in the incoming. any help ?

Happy
I'm glad to see that it had helped people.
And sorry for the delayed reaction, been out of this forum for a few years...
But yes markzb, the implementation of AT-commands of the 'modem' might vary slightly. Thanks for the input on what syntax other phones accepts *ThumbsUp*. I'm not sure if it is an OS or chipset difference, but I would guess chipset...

question about running O2 Serra w/ AT&T

So I am sort of a newb to this whole rom and flashing thing. I have a AT&T Fuze as my main phone. I just got a hold of an O2 Serra. I would like to see if could use the Serra under the AT&T network. I put my AT&T SIM card in the O2 phone and I can make phone calls, send and recieve text messages etc. I really want to try to see if I can get the AT&T "theme" on the phone instead of the O2 "theme". Is there any way of doing this? Or could I maybe even just go back to the stock HTC TouchPro/Diamond software that the phone shipped with straight from the factory? Also i read about the issue with 3G on this phone because there is a difference between European and US 3G networks, is there a fix out for this yet?
One of the main issues that I am having so far is that i know i need to flash a HardSPL on there. I have downloaded the HardSPL installation files and everytime I try to install it, I get a connection error message. I go thru the install process. The phone is attatched to WMDC, it has a full battery, does not have a SIM or SD card in it and has a full battery. It is even able to recognize the ROM Version off the phone, but then when it's time to install it gives me ERROR 260: CONNECTION. Nothing ever pops up on the phone screen. Sometimes the phone prompts me to approve the install of "EnterBootLoader" and when I click yes on that to go ahead and install, the screen just fades, and the phone has to be hard-reset and i have to re-setup the device, and go through the whole process again anf try to install HardSPL again, with no luck sofar.
does anyone have any solutions to my problem? have u guys experienced this before? any help is much appreciatted.
Thanks
Carlos

nobody eh?