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I've been using my Hermes and now my Kaiser on my T-Mobile Web'n'Walk connection (same SIM). I have the GPRS connection on all the time, and push email working, but randomly (sometimes after a short time, sometimes after a few hours) the connection seems to be dead.
The G indicates that it's still connected, vxUtil pings to www.google.co.uk works, but nothing else works (syncing, web browsing, etc). This is really strange and turning the connection off/on doesn't fix it - I have to actually put it in flight mode and re-enable the phone (which gets irritating quickly).
Has anyone else encountered this problem?
Just want to add that IE shows "Locating..." (which I assume is the DNS lookup) and then "Opening..." and just gets stuck there... while ActiveSync just keeps spinning forever and gives up after a while. Ping still works.
doody said:
Just want to add that IE shows "Locating..." (which I assume is the DNS lookup) and then "Opening..." and just gets stuck there... while ActiveSync just keeps spinning forever and gives up after a while. Ping still works.
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I had tmobile edge wit a lot of bars and never had a problem infact nowim with att and the problem only happens when I have 3 bars or less. not when I have more
jaygriggs said:
I had tmobile edge wit a lot of bars and never had a problem infact nowim with att and the problem only happens when I have 3 bars or less. not when I have more
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It doesn't seem to be related to reception... I could be sitting at my desk with full reception and it would just stop working randomly. If there's low reception I would expect the connection to re-establish itself after I get better reception.
The most weird thing is that PING works but not the actual data transfers.
I've had this problem with my Vodaphone 1615. I work in a rural area and cannot get above 2 bars in my office. I have used Kaiser Tweaks to change the registry so that the connection drops when it isn't being used. This isn't ideal as it takes a few seconds to reconnect every time I want to use the data connection but at least it doesn't hang. Before I was soft-resetting to reset the connection which takes a lot longer.
@doody
I have exactly the same problem with my intenet connection when i use PocketCM Keyboard!
Without PocketCM Keyboard the Intenet Connection works very fine.
Are you use PocketCm Keyboard?
Slide said:
I have exactly the same problem with my intenet connection when i use PocketCM Keyboard!
Without PocketCM Keyboard the Intenet Connection works very fine.
Are you use PocketCm Keyboard?
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Hmm interesting, but I don't have PocketCM keyboard, and I've never installed it before!
i have the same issue with t-mobile. (uk)
very annoying when using gps tracking software. i think i had it with my last win mob phone so it's not kaiser specific.
pjam said:
i have the same issue with t-mobile. (uk)
very annoying when using gps tracking software. i think i had it with my last win mob phone so it's not kaiser specific.
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I've had it on my Hermes and now my Kaiser. I'm wondering whether it's a T-Mobile specific problem?
certainly seems like it could be our network.
I have the same issue with T-Mobile NL.
After a 1 hour connection the connection stops and must be restarted.
Sometimes I must even do this by stopping and starting the Phone in CommManager.
Not sure if this is related but i have had a few messages pop up saying that i need to end the current call to connect to the internet (something like that).
The strange thing is, no call was in progress. Weird.
I've seen a similar problem, I think. I'm soo new to the this data on the move milarky (I'd probably still be on dial up if I wasn't such a game nut) that I wasn't sure if it was human error, but sometimes the icon would show E with the arrows and neither explorer or google maps mobile would seem to be to connect. A soft reset would resolve the problem.
I'm on O2 btw.
same problem here
I've noticed the same problem when i'm on a bus or a car, listening to streaming radio or using google maps. connection hangs every 20-30 min. but I still can see the "E" with four bars. Sometimes it appears to happen when I receive an e-mail or SMS
It happens also when i'm not moving, but it' less common
Do you think this is a netwok thing? It's very annoying for me to disconnect-reconnect while on the road...
thanks
I have recently procured an HTC Diamond mobile and is facing the following problem:
I have a Linksys Router at home. When I switch on the Wi-Fi in my Diamond, it gets connected to the router. In the status, I can see the signal strength, Tx, Rx rate etc. But when I open the browser (both opera & IE), the web pages does not open. Error message stating check the url or does any other programme using the internet works? appears. Even my weather does not get updated. Using the same router, I am able to connect my laptop as well as my desktop to Internet.
When my diamond is synced using active sync, my mobile is able to connect to the Internet & Weather application also get updated.
Kindly help me to resolve this issue and make diamond connect to net using wi-fi.
Thank you in advance.
I have the same problem sometimes
I just changed parameter in settings -> connections -> wireless lan -> power mode -> "best performance" instead of "best battery" and it seems to work now.
I'm new to WM, so I don't know if it's a bug: when I don't use my phone I press the power button, or I wait it to go to "sleep mode" in 40s.
When I press power button to reactivate the screen, I can see in the first seconds that the wlan was disconnected and connects again.
So it seems that wifi is always disconnected when the phone is in sleep mode? That means no mails can be received ? Can anyone confirm?
Thanks
Hi there for both of you!
I had a connection problem with my Diamond at home. It was almost the same as tkak just I couldn't figure out whether ActiveSync connects or not. I managed to bypass this to set my routers DHCP timeout from 1 week to 3 hours and it all went away. The network status showed periodic connect/reconnect during the problem so it might be a different prob than yours.
Peio64:
WM6 keeps WiFi connection asleep during sleep mode. Imagine the battery usage if it was connected to WiFi all the time. So be happy with that and beside it is usable. WiFi automatically tries to connect to the closest hot-spot if it was connected before each time you switch on. Normally it shouldn't take more than 5-10 seconds and the whole process can be followed on the top bar.
Mails: Use DirectPush and GPRS connection and e-mails will arrive instantly. Google for setting this up. With Wifi I dunno - if you schedule ActiveSync for a periodic check whether your WiFi will be used or a new GPRS connection. I think GPRS can be used while the device is asleep but I'm not sure. Someone should test this. Probably whichever is quicker to build up a connection will be used for data transfer. (Note: on some forum I read that if you disable GPRS auto check with a tweak battery will last longer so I guess this means that GPRS is always connected.
Regs, Cina.
Does your diamond obtain an IP adress from your router, and is the connection setup as 'connects to internet'?
cina said:
Hi there for both of you!
Peio64:
WM6 keeps WiFi connection asleep during sleep mode. Imagine the battery usage if it was connected to WiFi all the time. So be happy with that and beside it is usable. WiFi automatically tries to connect to the closest hot-spot if it was connected before each time you switch on. Normally it shouldn't take more than 5-10 seconds and the whole process can be followed on the top bar.
Mails: Use DirectPush and GPRS connection and e-mails will arrive instantly. Google for setting this up. With Wifi I dunno - if you schedule ActiveSync for a periodic check whether your WiFi will be used or a new GPRS connection. I think GPRS can be used while the device is asleep but I'm not sure. Someone should test this. Probably whichever is quicker to build up a connection will be used for data transfer. (Note: on some forum I read that if you disable GPRS auto check with a tweak battery will last longer so I guess this means that GPRS is always connected.
Regs, Cina.
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Thank you for your answer,
I had a SE P1i before, and wifi was connected all the time with push mail. With the diamond and its weaker battery, I set up my mails schedule to connect every 15 min so wifi only needs to be active every 15min, even in sleep mode, I don't want it to be connected all the time this is of course a battery waste.
HSDPA is connecting in sleep mode there's no problem with that, I just wish to use wifi for mails when I'm at home as my data plan is unlimited for web surfing but only 10Mo/month for pop/imap connections.
BTW I don't use the "keylock" option, is it different from sleep mode in this case? I can't see the advantage of keylock versus sleep mode
I had an ETEN M600 for ages before and I found that for sync it always used GPRS even if WiFi was available. The cause for this was GPRS was available while device is asleep so it can start syncing immediately after wake up (does it needs to wake up for sync?). So you probably have to switch GPRS (HSDPA) off while you're at home.
Keylock is for locking hardware buttons and touchscreen while it is active. (You won't dial up anyone from your pocket). It has nothing to do with sleeping just if you set up the registry tweak the device get locked (Keylock software is started) if you press power to send it to sleep. (I've almost written "off" but it is obviously not true - you can switch it off with a long press on power = soft reset).
Hope this helped a bit.
Cina
Okay thank you, I checked and HSDPA is connecting every 15min in sleep mode even with wifi ON. If I switch data off I suppose nothing connects and no mail is received, which is I think it's a weird behaviour.
By the way, I have set my data connection to swich off 10 seconds after not being used, and it works perfectly and reconnects automatiquely when it needs to. But for the wifi I can find that option, it's stays connected all the time when I use the phone, even if I don't need to. Is it possible?
Maybe it's due to the fact that it's always checking if there are new networks? On Symbian UIQ3, you can pre-configure networks, give manually priorities for each networks (1.Wlan work, 2.Wlan home, 3.3G etc..) and for each application (web, mail, etc). When the phone connects it checks if the network "1" is available, if it's not it checks the network "2", and once it's connected it doesn't check anymore. Is there a WM6 advanced network tool like that?
(Sorry for my english)
I did the following and now it gets connected to the web:
I just changed parameter in settings -> connections -> wireless lan -> power mode -> "best performance" instead of "best battery".
I do not know why this needs to be done like this.
Thankyou all for resolving my problem
I'm experiencing problems connecting to my WL Router (DrayTek 2820n) using WiFi when the router is set to Auto instead of to a specific channel. I've noticed from some threads for other mobiles that people are exprience similar problems. Does anybody knows what is the story around which channels are supported on WiFi: 1-11, 1-12 or 1-13. My router is set to 13 by default. In addtion to that Diamond has problem to connect to some channels even in the 1-11 range. So how can I check, which channels are supported and for which region?
Edit: I did further testing and it became obvious that when using Auto channel selection on the router, Diamond wouldn't connect. When selecting manually any channel between 1-11 it works OK, but when selection channels 12-13 it stops working, which makes me believe that the Diamond doesn't have support for the channels for non-US regions.
Does anybody have any idea how to change wifi region to support 12-13 channels as well? So far I couldn't find anything on the net that would help me doing it. Is it possible that it might be WM 6.1 issue and not Diamond?
HI I am actually having a diffirent issue but still related to wi-fi. When my phone awakes from sleep, it promts me to connect to my wi-fi server at home, when it was already connected jus minutes before. I have to re-enter the pass phrase everytime it awakes from sleep. This does not seem normal as my 6.0 touch didnt do that.
Any takers on this?
For more channels, it depend of US version or EU version. You need to changer your firmware but the problem is that in France for Internet you use PPoA and Belgium PPoE and I do not know if in the US they use the same so you will probebly losse your ability to connect to the Internet. Having more channels is not interesting because you need a hope of 5 between channels ( ex : ch1 + 5 = ch 6 and ch6 + 5 = ch11) between ch1 and ch6 place a ch11 for avoiding interferances. In 802.11g that is a question of scheme.
Sorry for my poor English.
Problem connecting to home network wifi
Hi, i've been using diamond to connect to my wifi home network but since few days is not possible anymore even if nothing was changed in the settings of the router.
The phone recognize the network as available, i push connect, it comes connecting but instead of connecting to the netwok it goes back to available.
Password is correct and the setting are the same as few days ago.
Any idea which setting should be modified?
Thanks in advance!
Panco76
Hello everyone,
I have one problem with my diamond. I disabled the "data transfer" with the improved comm manager. I usually use wifi when i'm home, however, i've seen that even though wifi is active, HSDPA connection is activated as well so i got charged, this sometimes happens when updating weather data or downloading emails.
Anyone with the same problem?
Yes - having he same problem.
I have WIFI at home and at work - so i want to use GPRS only when i am outside. never managed to do this - except when i kill GPRS fully - and even then Opera, the weather and push-mail wont work. :-(
WiFi Channels 12-13?
I need to bump up this issue again.
I can't find anywhere in this forum how would you change your WiFi channel range from US to EU (i.e. 1-11 to 1-13). My Diamond was purchased in Australia and I was hoping that the new SW upgrade would rectify that, but it looks to me that's not the case. Any idea if that can be done in registry?
Thanks.
Change Channel range from 1-11 to 1-13
***Bump***
Has anybody got any ideas how to increase the channel range from 1-11 to 1-13?
Hi, I am having a seperate problem from all that are listed. I have the linksys rangeplus router, and my Diamond wont even detect my network when it searches, yet my computer and PS3 do fine. Can anyone help me?
another problem...
Hi,
i have a problem with the wifi on my Diamond aswell..
I have a router at home which is encrypted. When I try to connect to it, I type the encryption key and it says Connected but i cant surf any pages. When i go back to wifi settings my home network switches between Not available and Connecting...
However, when i remove the encryption, everything seems to work fine. Since i dont want to treat my neighbors with free internet, does anyone have any tips for me?
(it is set to Best performance... +i'm sure i enter the right key...)
Thanx
The same over here... I found out, that some of cooked ROMs had this problem, but official worked. Before I couldn't connect via WPA2-PSK AES, all other encryptions worked. Until now... I tried to flash official ROM and RADIO, but it doesn't work anymore. I'm pretty sure it must be hardware problem. I need to send my Diamond to get fixed, but... The closest repair centre is in Prague (GSMobile)
!!!!!!!!!!!!!BUT BE AWARE!!!!!!!!!!!
I owned previously Qtek8310. After I send them my Qtek to replace the joystick, it came back with broken motherboard... This repeated 3 times and everytime they broke something else. I've got my Qtek8310 back as a total crap, destroyed and scratched... I called and send a claim to HTC Europe in London, but nothing happened since then. I don't believe them anymore. If you love your Diamond avoid to get it fixed in GSMobile!
I installed the 10.6.34.800 build of messenger. Im using 3 network in UK. installed WLM and the Indentify as N95 cab. used to connect fast and reliable.
lately its been pain in the a$$ to connect, it connects to HSDPA, the 3g icon changes to H but then that damn busy icon just spins until it timesout.
I flash new roms on it all the time, so always installing WLM and apps. the first few times after flashing are fine, then it grinds to a halt.
I wonder if there is some file created thats jamming it or some cache file ?
other apps work fine. IE, beyondfeed, google maps,
i would blame the 3 network, but Ive installed IM+ and it connects first time, everytime to msn network, so now Im blaming this $hit WLM. When its in this mood, it wont sync either. sticks at checking internet connectivity , after it goes to H.
has anyone having / had the same carry on ?
TIA
Happens to me too. It always seems to work really well after installing it but then fades.
i had problems with live messenger also, couldn't sync or retrieve my emails, i contacted ms support and they told me that this happens sometimes for no reason. it will work perfectly for a while then nothing. i was told to sign out and then sign back in. doing this works everytime for me.
Have you tried BeeJive? http://www.beejive.com/wm6/
3 sometimes block Live Messenger, depending on what tariff or contract you have at the time. For example if you buy the £5 Internet Browsing bundle, as part of the terms of the bundle Live Messenger is blocked. I've found some of the third party softwares have the same problem with working for awhile then breaking.
A way round the problem is to setup a proxy on your home PC, but this isn't really ideal unless anyone knows of a way of proxying Live Messenger only and not Internet Explorer.
thnx, I tried only WLM and IM+ . I'll stick with IM+ until I change to O2 or find an answer. When it played up again today, I disconnected data in comm manager and put on wi-fi. It connected in seconds on wi-fi, then when I put off wi-fi and 3g back on, it connected again instantly.
its back again to sticking this evening. IM+ works ok on w-fi and 3g, WLM connects on wi-fi only unless I get lucky and keep playing about with comm manager by disabling/ enabling data and wi-fi.
i am on 3 payg for £5 a month, so it could be part of the problem. I know, before, it point blank refused to connect on 3 until I used the Identify as N95 cab.
would love to know what's causing it.
That's the problem that's been reported in other forums/posts, if you stick an orange sim in or use Wi-FI the Live Messenger works without fail (well, almost) but as soon as you use the Three sim it keeps playing up.
The fact that you can connect via Wi-Fi, disconnect and connect straight away via GPRS/3G makes it seem like all they do is block the DNS from resolving? If so it'll be a stupidly easy fix. I've heard it's some setting in the SIM that Live Messenger looks for though, which would be much harder to break.
I'm really astonished that this is happening...and I can't figure out why. My neighbors just got a wireless router hooked up, and i get about 1 bars worth of signal at my house. It is an unsecured connection and my Kaiser keeps connecting to it whenever I turn on Wifi. It will no longer connect to my wifi network no matter what I do. I click on my network in wifi settings and hit 'connect' and then it connects to my neighbors again...I delete it, start over...and no matter what I do it always connects to it. It's obviously some sort of glitch...any ideas on how to fix without a hard reset which is what I'm about to do because it is so frustrating. Everything I use is wireless, and nothing else was affected...just my Kaiser. Anyone had this happen to them before?
JVogler said:
I'm really astonished that this is happening...and I can't figure out why. My neighbors just got a wireless router hooked up, and i get about 1 bars worth of signal at my house. It is an unsecured connection and my Kaiser keeps connecting to it whenever I turn on Wifi. It will no longer connect to my wifi network no matter what I do. I click on my network in wifi settings and hit 'connect' and then it connects to my neighbors again...I delete it, start over...and no matter what I do it always connects to it. It's obviously some sort of glitch...any ideas on how to fix without a hard reset which is what I'm about to do because it is so frustrating. Everything I use is wireless, and nothing else was affected...just my Kaiser. Anyone had this happen to them before?
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get your own internet connection and stop stealing signal from your neighbors!.
On another note, try to set your connection instead of best battery try best performance settings>wifi>advanced>power(sorry dude, if these are not the correct names, but I'm on my touch 2 phone with WM 6.5 spanish rom ..)
I'm on stock AT&T Tilt Rom WM6.1 I've tried all settings available through the Windows UI. So it must be somewhere in the registry that I need to change. I can delete all networks and scan for new ones...two come up...mine, and the new (neighbors)...I've been connecting to mine automatically for years now....and even if I click connect on my network...after its all said and done with the logging in...it connects to the wrong one still...grrrrr
Here's a classic problem I've been having:
I have wifi enabled at home, and it works great. I walk out to my car parked on the street, and from here my phone still sees my wifi network, but it has a very weak connection and basically can't transmit any data. I open Google Navigation to get directions to drive somewhere, and the phone just sits there trying to find directions, or connect to server, etc.
It would seem that whenever my phone can find a weak or public wifi (which requires a login-screen and does not actually "connect" to the internet), then I essentially get no data connection whatsoever. Isn't there supposed to be a function in the phone that will automatically switch over to 3G or whatever data network is available to fill in the gaps?
This is really annoying me, as Minneapolis has public wifi everywhere, which my phone thinks is "connected" when its really not, so basically its a coin flip as to whether my data connection will work when I'm driving.
Try turning off Wi-Fi?
Of course, I do turn off wifi and the problem is gone, but I seldom remember to do it on my first time. It's most apparent and annoying when I do a voice command or voice search while driving, and then it says "connection error" and I feel like chucking my phone out the window.
If I had true 4G and an unlimited data plan, I'd probably never even bother with toggling wifi on, but as it stands now, with a 200MB plan, I really need to keep wifi on whenever possible.
Is this a common occurrence with Captivate, or Android in general? I ask because this issue just came up yesterday, and I just got owned by an iPhone4 user. We both wondered if it was going to rain soon, so we both opened our browsers, and I was stuck looking at this stupid public wifi login screen, and was putzing around with wifi, when BAM, he just shows me his iPhone with fully loaded weather radar, etc. Hence I wanted to get this issue resolved now more than ever.
Not sure if the phone has this setting but windows 7 has an option to turn auto connect to open wifi spots off. So you gave to manually connect.
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