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When I clicked on the Remove Programs icon, the Programs in storage memory was blank. No programs were listed. However, all the programs on the tilt work.
The other odd thing is that cant install anything now. I tried to install a cab and I received the "programs was unsucessfully installed". The last program I installed before I noticed this issue was resco. Any ideas, I dont want to try a hard reset. Thanks.
I am also having activesync issues.
No Ideas?
Is there a reg hack anyone can think of? My bigest issue is not being able to uninstall/install anything!
Please specify more on the active sync issues? You might have to do a hard reset, or else this problem will stay. And are you talking about the ROM built apps or apps you installed your self?
gehcmatt said:
When I clicked on the Remove Programs icon, the Programs in storage memory was blank. No programs were listed. However, all the programs on the tilt work.
The other odd thing is that cant install anything now. I tried to install a cab and I received the "programs was unsucessfully installed". The last program I installed before I noticed this issue was resco. Any ideas, I dont want to try a hard reset. Thanks.
I am also having activesync issues.
Click to expand...
Click to collapse
I have had the same problem twice already.
The first time I did a hard reset and started from scratch, the second time (this week) I just restored a backup I made with sprite backup and everything was working again
Just make sure the backup, (you do have one don't you) was made when the remove programs still showed the programs that were installed.
active sync issue
when I connect the tilt to my laptop active sync on the computer sees the tilt but I cant sync. I can explore the tilt. When they connect the computer says close to the following, "Sync cannot be completed sucessfully. Reconnect your device and try again. If the problem persists see active sync help." I click ok and a new profile is create each time.
Now for what active sync says on the tilt. It says, "To synchronize your device with a desktop computer, install the synchronization software from the Getting Started Disc included with your device on your PC.
IF you company supports syncing directly with its Exchage Server you can set up your device to sync to it.
Learn more about synchronizing with a server."
The Sync button is greyed out as is options.
O ya, I did do several sprite restores from as far back as one month, (I do a backup at least twice a week) and still the same issue.
Any ideas?
gehcmatt said:
When I clicked on the Remove Programs icon, the Programs in storage memory was blank. No programs were listed. However, all the programs on the tilt work.
Click to expand...
Click to collapse
Your registry is corrupted and the solution is a hard reset and then reinstall of your add on programs.
I've seen this several times on the Wizards. I've also seen the same problem in Win 2000 and Win XP.
If my reg was currupt, couldnt a restore fix it? I have tried that to no avail.
ive had this issue before, Just delete the partnership and create a new one/ restart computer(had too for my case, maybe it will help yours).
gehcmatt said:
If my reg was currupt, couldnt a restore fix it? I have tried that to no avail.
Click to expand...
Click to collapse
The problem is more then likely that your backups all have the same problem in them.
The only solution I could find is to do a hard reset (clear Storage) reinstall all apps etc, make a backup and keep it in a safe place then make another backup whenever something is added or removed, just make sure that all programs show in the remove programs screen before you make the backup, otherwise a restore will not help.
Another observation I have made is that each time it's happened to me I've either dropped or banged the PDA.
Thanks all for your help. Say if I do a hard reset and then do a restore from a backup, will I have to Reinstall all the software? The reason I ask is that I bought this phone used on ebay and it came with all the software loaded. There are a lot of programs and I cant find the installation programs on the phone of sd card.
gehcmatt said:
Thanks all for your help. Say if I do a hard reset and then do a restore from a backup, will I have to Reinstall all the software? The reason I ask is that I bought this phone used on ebay and it came with all the software loaded. There are a lot of programs and I cant find the installation programs on the phone of sd card.[/quote
You will need to reinstall all of the software first, and then do a restore.
BUT as I have said, if the backup is the same as the PDA ie: no programs listed under uninstall it won't help, you will need to reinstall everything again.
Click to expand...
Click to collapse
Moved this question to a new thread. Still need help with this issue! Thanks
Specifically what is the current problem?
When I clicked on the Remove Programs icon, the Programs in storage memory was blank. No programs were listed. However, all the programs on the tilt work.
The other odd thing is that cant install anything now. I tried to install a cab and I received the "programs was unsucessfully installed". The last program I installed before I noticed this issue was resco. Any ideas, I dont want to try a hard reset. Thanks.
i hjave the same problem!!!!!!!!!!!
Very strange - I have the same issue and it just started today. Installed software won't run and I can't install any cabs. Just says it was unsuccessful.
Anyone?
try downloading pocket mechanics, it shows all programs installed and a clean up tool and see if it shows it there, u can delete them through ur program files....see if that works lettme kno how it goes
Tried soft resetting a few times - nothing. Backed up device to my storage card using Sprite Backup and did a hard reset.
Before restoring I tried to install a cab - worked.
Restoring device now from backup....
After restoration installation of cabs - Unsuccessful. Must be sometime in the registry/system?
My question - what did we do in common to get this problem?
Today I swapped SIM cards with another AT&T phone and then put the original one back. I also ran the JumpSPL1.56KAIS on the device but reset at the tri-color screen due to a lack of time.
It is very frusterating as I dont know what to do. Any since I cant load any programs like pocket mechanics I dont know what else to do. Backups didnt help and I know the ones I had a month back showed the programs listed in the Remove Programs tool. THERE MUST BE A REG HACK THAT WILL FIX THIS! Anyone?
The last programs I installed before this happned was the Resco explorer.
Also I have a activesync issue that started about the same time which I have in another post.
I ended up hard resetting it again and am just re-installing everything.
XDAers,
You see the title. I've search these keywords every which way and I've only found 2 post on it in other sections on this. One doesn't help, the other says the problem is that my attachments are on my SD card, but I've had it that way since I flashed.
So I ask you all, what could cause pocket outlook & sms/mms to not open at all?
ROM: NoThrills 3.14 WWE
Radio: 1.65.14.06
Am I alone in this endeavor?
Did you try a soft reset? , my device does this once in a while but that always fixes it.
You could also try memaid, just search google
The new version of pocket mechanic diagnoses outlook problems. Might be worth a try.
Same issue
I also have the same issue and when I taken that to dealer they just flashed the ROM. Again I am facing the same problem from yesterday but till now no luck...
Help much appreciated. I don't want to flash it once more.
i want to know why i lost my ability to change mms settings. i tried installing every version of arcsoft and tried extracting oem and still no luck.
It is probably due to SD card folder used for attachments getting corrupted which crashes tmail.exe (the messaging application) on startup. Rename/Delete the said folder on SD Card.
http://forum.xda-developers.com/showthread.php?p=2563559#post2563559
Same problem today. Deleting the attachment worked for me.
Heres a strange one.....
Just recently tried to sync my MDA Compact 4 and got the following error message:
"Synchronization cannot be completed successfully. Reconnect your device and try again. If the problem persists, see the Microsoft ActiveSync Troubleshooter in Microsoft ActiveSync Help on your desktop computer."
On investigating further, i tried the following suggestions:
- Turned off all firewalls
- Removed partnership between phone and pc (on both the phone and pc)
- Unchecked "Enable advanced network functionality" in USB to PC settings on the phone
- Reinstalled Activesync 4.5 (and also a tried a repair)
- Different USB cable and USB port (not using a USB hub)
- Several soft reboots
and finally tried a different PC just to see if i could get a guest partnership! Guess what? Same error message.
I am, however, able to explore the phone with activesync but only explore. I cant change file names, add files or delete.
On even further investigation, i've now also discovered that i cant delete/ rename files on the phone itself (using file explorer on either the device or internal storage). When i do, i get the following message:
"Cannot remove/ rename etc: Access is denied.
Be certain that the folder/file is not write-protected and is not currently in use"
(Even creating a new folder and then immediately trying to delete it gives the same error)
If i connect the phone to the PC as a disk drive though, i am able to delete files just fine. Add new files, rename them etc....without any problems.
This leads me to believe that the problem is with Windows Mobile!?!
Has anyone else experienced the same/ similar problem and figured out how to fix it? (Other than perform a HARD reset/ Clearing the storage)
Any help would be greatly appreciated.
Thanks
UPDATE:
I found this on the Microsoft help forum.
Although it hasnt fixed my problem, it might help someone else who is having the same problem.
1) soft reset device
2) Start / Office Mobile / Word
3) Create a new document (click on New)
4) type some text (just plain text - no formatting - it was 'plain text document') just a few characters
5) File / Save As...
6) I have selected type 'Plain Text'
7) It asked me whether I want to save it at 'Word document instead' - I clicked No.
8) I have powered off the device and did soft reset
9) Start file explorer, find the file (it was in My Device / My Documents), click on it - it opens Word again.
10) Add some formatting (I have selected part of text and changed font to bold)
11) Close Word - it asked whether to save it in Word format - this time I said Yes
12) Power-off the device and press soft reset again
Also, i noticed that i am able to modify any DOCX or TXT file within Mobile Word (and even delete them) just not from File explorer on the device or Explore within ActiveSync.
Can anyone help???
Same problem with different model
sh00ter said:
Heres a strange one.....
Has anyone else experienced the same/ similar problem and figured out how to fix it? (Other than perform a HARD reset/ Clearing the storage)
Click to expand...
Click to collapse
You're not alone. I have HTC Touch Pro (ie. Raphael) with exactly the same problem and I've also already tried that "Word-solution" several times without any help. However I can synchronize with my exchance server via 3G. I can also add/remove/rename files if I use some of the Office mobile applications, but not with file explorer.
Getting sooooo frustrated, but still not willing to do the hard reset.
Do both of you by any chance have Fsecure Mobile installed? Just trying to narrow the cause for the problem.
Same Problem Here
I have a T-Mobile Wing and I'm having the exact same problem. Anyone figure out whats up yet? It's so strange that I can delete/remove files and folders through active sync, but I can't through the device file explorer. I have also tried creating a folder with the file explorer, but then I cant delete, move or rename it.
Here's something that might work for you, http://www.24hsoftware.com/How-To/this-device-is-restricted-from-downloading-this-file-type.html
Unfortunately it hasn't work on any devices that I've seen but then again, I'm still thinking that F-secure mobile is causing the problems in our devices. F-secure has confirmed that they have heard about the problem and are investigating it.
This is very interesting as in the past 24 hours my Xperia X1 has started to do the same, I can create files ok but am unable to remove/copy files.
I am using f-secure mobile security, so it would seem there is an issue there. I'll fire an email to them to get myself on a fix list when it comes out if that's the problem!!
Any news on this issue?
I am using a trial version of F-secure mobile (on my SE Xperia, a sort of HTC ). Now, out of the blue I am experiencing similar problems:
- not able to connect to pc via Active Sync
- not able to delete/rename/copy files on both internal as external memory
- programlist appears empty
Did anyone try to remove F-secure to solve the problem?
Thanks.
I just got a reply from F-secure. They have identified the problem and are expecting to release a new version of the client within next two weeks.
Hopefully that's the end of this...
Meiz- said:
I just got a reply from F-secure. They have identified the problem and are expecting to release a new version of the client within next two weeks.
Hopefully that's the end of this...
Click to expand...
Click to collapse
Updated client was published on last friday.
I am experiencing a very similar problem on my HTC HD2 with wm6.5. If I connect the phone as USB mass storage i can copy files as much as I want to on the SD card, however when I disconnect the cable after copying WM6.5 cant read the folder sometimes.
Othertimes when I connect the phone as Activesync and start to copy some files, it stops half way through, sayign "access is denied". if that happens I cant transfer any files anymore, it will always give same error until some time passes, few disconnections, restarts, no consistency, no definite workaround. The strange is when it gets into this "access is denied" mode I can still browse the device (storage card) and create and delete folders. very-very frustrating.... did a few soft and hard resets, reinstalled activesync couple of times, still no joy...and i dont have any FW app on my device...
thanks.
Yes, probably topic #1000 about this. But PLEASE keep reading.
I got the famous WM6 bug/error/whatever.
Symptoms:
- Access is denied error message when trying to copy files to the phone using ActiveSync.
- Access is denied error message when trying to delete any files or copy files between folders and/or the storage card on the phone.
- You do not have permission to download that type of file in Internet Explorer when trying to download any files.
- No programs show up in Remove Programs.
- Installation Unsuccessful error messages when trying to install any applications.
- ActiveSync will fail with an error message that you should start the troubleshooter.
It might have something to do with F-Secure I installed, and tried to uninstall (which ofcourse is impossible, since no programs show up in my installed programs/delete programs list). However, tons of ppl have had the same problem before so it has probably have nothing to do with F-Secure.
Now about the famous fix (which can be found for example here).
It's not working for me. Yes I tried this fix like 10 times, exactly like its written, sometimes a bit different, not using bold but Italic etc etc. I find #12 an inconsitency for example, since shutting it down and THEN doing a soft reset doesnt make any sense to me. Anyway I did like it said, and I still have all the problems I've had before.
My question: is there anyone that has had this bug before and DID fix it, or is there anyone that knows how to fix it after all? Or, last but not least, is there someone willing to rewrite the fix in uber noobish language, step by step, that might help me fix this. I'm quite desperate and totally not looking forward to hard reset my device. Thnx in advance
Some device information:
ROM Version: 1.93.404.1 NLD
ROM Datum: 07/10/08
Radioversion: 1.00.25.05
Protocolversion: 52.29.25.12H
Dutch provider Hi
No new roms installed, flashed stuff nothing. Just tweaks and programs installed.
I'm wondering if I should leave it like it is now and be patient for replys, or move/recreate this topic somewhere more "windows mobile"-like, since it might have something to do with the OS itself, and not just my kind of mobilephone ...
Sorry to hear your problem. I'd came across the problem once and YES the fix doesn't cure all the problem.
Luckily i've backup my PDA using sprite before the problem starts. What i did: 1) Hard reset the device. It will CLEAR ALL the memory and restore to factory default.
2) Reapply my first backup. (if you have it, if not, just reinstall everything). Remember though your backup in activesync might not be sync again! - that what happen to me. Luckily i have a copy in my Hermes.
3) My PDA is back to normal!
4) Careful when you modding your PDA. Just don't get mad to those that tries to help, some might not work on your device depends on what ROM you're/they're using. If anything goes wrong, just accept the fact that its your fault and -ALWAYS- have a backup ready. Just Hard Reset.
And I'm sure you're familiar with the lack-of-a-backup-till-I-need-it thingy ... I'll go mayhem on MSWM if I'm losing my photos and texts ... Contacts I can copy or just rewrite, but damn, my photos :s Thnx for the reply tho.
If you keep it synced with your computer/outlook, there shouldn't be much of a problem.
Ever since my first WM device, I've kept a list of all changed settings, etc. A hard reset isn't really that big of a deal. You do it, reinstall a few apps you had, change some settings from the cheat sheet you keep, sync with outlook, and you're good to go.
Think of your Diamond as a slave device to your regular PC. Sure, you apply a few tweaks to it, but other than that all your data should be on your PC.
Yeah and foto's and text messages and contacts ?? All gone, hard reset not that much of a deal I find it quite frustrating =(