Database Develop

Connection problems

Hi all.
Since 6 days i'm unsing the HTC Diamond.
Only ive got a big connection problem.
Let me explain:
To use WLM of WMP Live stream there is a internet connection needed (doh)
When using both apps the phone wont switch over to HSDPA, only the G3 icon is present.
Now normally it should connect trough G3, but it wont.
When i open Opera, or IE HSDPA will come up and browsing works.
Now, when i use a WIFI connection all programs like WLM are working properly!
How to fix this? Maybe a regedit witch turns HSDPA always on?! (Battery eater)?
Any other ideas would be very appreciated!

Please somebody?

Diamond Wi-Fi Problem

I have recently procured an HTC Diamond mobile and is facing the following problem:
I have a Linksys Router at home. When I switch on the Wi-Fi in my Diamond, it gets connected to the router. In the status, I can see the signal strength, Tx, Rx rate etc. But when I open the browser (both opera & IE), the web pages does not open. Error message stating check the url or does any other programme using the internet works? appears. Even my weather does not get updated. Using the same router, I am able to connect my laptop as well as my desktop to Internet.
When my diamond is synced using active sync, my mobile is able to connect to the Internet & Weather application also get updated.
Kindly help me to resolve this issue and make diamond connect to net using wi-fi.
Thank you in advance.

I have the same problem sometimes
I just changed parameter in settings -> connections -> wireless lan -> power mode -> "best performance" instead of "best battery" and it seems to work now.
I'm new to WM, so I don't know if it's a bug: when I don't use my phone I press the power button, or I wait it to go to "sleep mode" in 40s.
When I press power button to reactivate the screen, I can see in the first seconds that the wlan was disconnected and connects again.
So it seems that wifi is always disconnected when the phone is in sleep mode? That means no mails can be received ? Can anyone confirm?
Thanks

Hi there for both of you!
I had a connection problem with my Diamond at home. It was almost the same as tkak just I couldn't figure out whether ActiveSync connects or not. I managed to bypass this to set my routers DHCP timeout from 1 week to 3 hours and it all went away. The network status showed periodic connect/reconnect during the problem so it might be a different prob than yours.
Peio64:
WM6 keeps WiFi connection asleep during sleep mode. Imagine the battery usage if it was connected to WiFi all the time. So be happy with that and beside it is usable. WiFi automatically tries to connect to the closest hot-spot if it was connected before each time you switch on. Normally it shouldn't take more than 5-10 seconds and the whole process can be followed on the top bar.
Mails: Use DirectPush and GPRS connection and e-mails will arrive instantly. Google for setting this up. With Wifi I dunno - if you schedule ActiveSync for a periodic check whether your WiFi will be used or a new GPRS connection. I think GPRS can be used while the device is asleep but I'm not sure. Someone should test this. Probably whichever is quicker to build up a connection will be used for data transfer. (Note: on some forum I read that if you disable GPRS auto check with a tweak battery will last longer so I guess this means that GPRS is always connected.
Regs, Cina.

Does your diamond obtain an IP adress from your router, and is the connection setup as 'connects to internet'?

cina said:
Hi there for both of you!
Peio64:
WM6 keeps WiFi connection asleep during sleep mode. Imagine the battery usage if it was connected to WiFi all the time. So be happy with that and beside it is usable. WiFi automatically tries to connect to the closest hot-spot if it was connected before each time you switch on. Normally it shouldn't take more than 5-10 seconds and the whole process can be followed on the top bar.
Mails: Use DirectPush and GPRS connection and e-mails will arrive instantly. Google for setting this up. With Wifi I dunno - if you schedule ActiveSync for a periodic check whether your WiFi will be used or a new GPRS connection. I think GPRS can be used while the device is asleep but I'm not sure. Someone should test this. Probably whichever is quicker to build up a connection will be used for data transfer. (Note: on some forum I read that if you disable GPRS auto check with a tweak battery will last longer so I guess this means that GPRS is always connected.
Regs, Cina.
Click to expand...
Click to collapse
Thank you for your answer,
I had a SE P1i before, and wifi was connected all the time with push mail. With the diamond and its weaker battery, I set up my mails schedule to connect every 15 min so wifi only needs to be active every 15min, even in sleep mode, I don't want it to be connected all the time this is of course a battery waste.
HSDPA is connecting in sleep mode there's no problem with that, I just wish to use wifi for mails when I'm at home as my data plan is unlimited for web surfing but only 10Mo/month for pop/imap connections.
BTW I don't use the "keylock" option, is it different from sleep mode in this case? I can't see the advantage of keylock versus sleep mode

I had an ETEN M600 for ages before and I found that for sync it always used GPRS even if WiFi was available. The cause for this was GPRS was available while device is asleep so it can start syncing immediately after wake up (does it needs to wake up for sync?). So you probably have to switch GPRS (HSDPA) off while you're at home.
Keylock is for locking hardware buttons and touchscreen while it is active. (You won't dial up anyone from your pocket). It has nothing to do with sleeping just if you set up the registry tweak the device get locked (Keylock software is started) if you press power to send it to sleep. (I've almost written "off" but it is obviously not true - you can switch it off with a long press on power = soft reset).
Hope this helped a bit.
Cina

Okay thank you, I checked and HSDPA is connecting every 15min in sleep mode even with wifi ON. If I switch data off I suppose nothing connects and no mail is received, which is I think it's a weird behaviour.
By the way, I have set my data connection to swich off 10 seconds after not being used, and it works perfectly and reconnects automatiquely when it needs to. But for the wifi I can find that option, it's stays connected all the time when I use the phone, even if I don't need to. Is it possible?
Maybe it's due to the fact that it's always checking if there are new networks? On Symbian UIQ3, you can pre-configure networks, give manually priorities for each networks (1.Wlan work, 2.Wlan home, 3.3G etc..) and for each application (web, mail, etc). When the phone connects it checks if the network "1" is available, if it's not it checks the network "2", and once it's connected it doesn't check anymore. Is there a WM6 advanced network tool like that?
(Sorry for my english)

I did the following and now it gets connected to the web:
I just changed parameter in settings -> connections -> wireless lan -> power mode -> "best performance" instead of "best battery".
I do not know why this needs to be done like this.
Thankyou all for resolving my problem

I'm experiencing problems connecting to my WL Router (DrayTek 2820n) using WiFi when the router is set to Auto instead of to a specific channel. I've noticed from some threads for other mobiles that people are exprience similar problems. Does anybody knows what is the story around which channels are supported on WiFi: 1-11, 1-12 or 1-13. My router is set to 13 by default. In addtion to that Diamond has problem to connect to some channels even in the 1-11 range. So how can I check, which channels are supported and for which region?
Edit: I did further testing and it became obvious that when using Auto channel selection on the router, Diamond wouldn't connect. When selecting manually any channel between 1-11 it works OK, but when selection channels 12-13 it stops working, which makes me believe that the Diamond doesn't have support for the channels for non-US regions.

Does anybody have any idea how to change wifi region to support 12-13 channels as well? So far I couldn't find anything on the net that would help me doing it. Is it possible that it might be WM 6.1 issue and not Diamond?

HI I am actually having a diffirent issue but still related to wi-fi. When my phone awakes from sleep, it promts me to connect to my wi-fi server at home, when it was already connected jus minutes before. I have to re-enter the pass phrase everytime it awakes from sleep. This does not seem normal as my 6.0 touch didnt do that.
Any takers on this?

For more channels, it depend of US version or EU version. You need to changer your firmware but the problem is that in France for Internet you use PPoA and Belgium PPoE and I do not know if in the US they use the same so you will probebly losse your ability to connect to the Internet. Having more channels is not interesting because you need a hope of 5 between channels ( ex : ch1 + 5 = ch 6 and ch6 + 5 = ch11) between ch1 and ch6 place a ch11 for avoiding interferances. In 802.11g that is a question of scheme.
Sorry for my poor English.

Problem connecting to home network wifi
Hi, i've been using diamond to connect to my wifi home network but since few days is not possible anymore even if nothing was changed in the settings of the router.
The phone recognize the network as available, i push connect, it comes connecting but instead of connecting to the netwok it goes back to available.
Password is correct and the setting are the same as few days ago.
Any idea which setting should be modified?
Thanks in advance!
Panco76

Hello everyone,
I have one problem with my diamond. I disabled the "data transfer" with the improved comm manager. I usually use wifi when i'm home, however, i've seen that even though wifi is active, HSDPA connection is activated as well so i got charged, this sometimes happens when updating weather data or downloading emails.
Anyone with the same problem?

Yes - having he same problem.
I have WIFI at home and at work - so i want to use GPRS only when i am outside. never managed to do this - except when i kill GPRS fully - and even then Opera, the weather and push-mail wont work. :-(

WiFi Channels 12-13?
I need to bump up this issue again.
I can't find anywhere in this forum how would you change your WiFi channel range from US to EU (i.e. 1-11 to 1-13). My Diamond was purchased in Australia and I was hoping that the new SW upgrade would rectify that, but it looks to me that's not the case. Any idea if that can be done in registry?
Thanks.

Change Channel range from 1-11 to 1-13
***Bump***
Has anybody got any ideas how to increase the channel range from 1-11 to 1-13?

Hi, I am having a seperate problem from all that are listed. I have the linksys rangeplus router, and my Diamond wont even detect my network when it searches, yet my computer and PS3 do fine. Can anyone help me?

another problem...
Hi,
i have a problem with the wifi on my Diamond aswell..
I have a router at home which is encrypted. When I try to connect to it, I type the encryption key and it says Connected but i cant surf any pages. When i go back to wifi settings my home network switches between Not available and Connecting...
However, when i remove the encryption, everything seems to work fine. Since i dont want to treat my neighbors with free internet, does anyone have any tips for me?
(it is set to Best performance... +i'm sure i enter the right key...)
Thanx

The same over here... I found out, that some of cooked ROMs had this problem, but official worked. Before I couldn't connect via WPA2-PSK AES, all other encryptions worked. Until now... I tried to flash official ROM and RADIO, but it doesn't work anymore. I'm pretty sure it must be hardware problem. I need to send my Diamond to get fixed, but... The closest repair centre is in Prague (GSMobile)
!!!!!!!!!!!!!BUT BE AWARE!!!!!!!!!!!
I owned previously Qtek8310. After I send them my Qtek to replace the joystick, it came back with broken motherboard... This repeated 3 times and everytime they broke something else. I've got my Qtek8310 back as a total crap, destroyed and scratched... I called and send a claim to HTC Europe in London, but nothing happened since then. I don't believe them anymore. If you love your Diamond avoid to get it fixed in GSMobile!

Rom 1.93 Bugs Hotmail and Keyboard

Bugs with 1.93 (asia) wwe
Hotmail does not like to connect via WiFI, always get connected or established GPRS/3G using phone data despite wifi is on. No problem using live messenger or using other pocket explorer / opera over wifi. So baffling. Hard reset but still remain. Anyone has the same problem?
secondly, the keyboard (full QWERTY) sometimes appear with different font. I will try to upload somephotos if i managed to see that again.

Actually i have the same issues, sort of. Wlivemessenger sometimes just won't connect over 3g/hsdpa but hotmail works like it should.
About the keyboard, that's a weird one, had noticed it before often enough. It goes away when switching to compact qwerty and then back to normal qwerty.
Oh and i have it on me dutch 1.93 rom.

I have als noticed a bug:
If you start the Calendar from HTC-Home, it always start in the "Agenda" view no matter if you have selected another view in the Calendar Options (like Day-view).

I too have noticed a lot of bugs with the Europe 1.93 ROM, on my phone the tasks program is not listed anywhere not in programs. Tasks is on the device luckily I'm using Agendus. Can't say I'm very impressed so far, it's definately quicker, but what on earth made them put the Video Call option on the phone.

omidgivi said:
I have als noticed a bug:
If you start the Calendar from HTC-Home, it always start in the "Agenda" view no matter if you have selected another view in the Calendar Options (like Day-view).
Click to expand...
Click to collapse
That is intended behaviour - happened with the other official ROMs as well.

tallen3 said:
I too have noticed a lot of bugs with the Europe 1.93 ROM, on my phone the tasks program is not listed anywhere not in programs. Tasks is on the device luckily I'm using Agendus. Can't say I'm very impressed so far, it's definately quicker, but what on earth made them put the Video Call option on the phone.
Click to expand...
Click to collapse
I have Tasks in my Programs list...

hard keys not responding!!!
Hi ... after upgrading from 1.37 to 1.93 rom
- everything was ok for about a day.
- after trying to configure manualy the 3G settings the "answer key", "back key" and "hang up key" stopped responding.
Other possible reasons for the problem could be:
-sync with vista without deliting the previews syng settings for the same device.
-Windows_Mobile_Desktop_6.1 (not sure but everything started after I installed that app....)
I did like the speed of the 1.93 Rom but I'm going back to 1.37 which is at the HTC site for Europe until they release something new.
Any ideas or suggestions!!!!???

pedmond said:
That is intended behaviour - happened with the other official ROMs as well.
Click to expand...
Click to collapse
Any way to change it? Perhaps with a reg-tweak?

on my 1.93 rom i can hardly connect through wifi anymore.
when i turn on my wifi it finds my wireless connection and logs in for about half a minute an then loses the signal.
after that it can't even see my wifi anymore.
dutch rom

davekollie said:
on my 1.93 rom i can hardly connect through wifi anymore.
when i turn on my wifi it finds my wireless connection and logs in for about half a minute an then loses the signal.
after that it can't even see my wifi anymore.
dutch rom
Click to expand...
Click to collapse
What is your wifi power setting?

I'm sorry,don't understand what you maen by power setting.
My region is set to europe
My channel is set to 3 (best rate with my laptop)
tried all other channels with phone ,not better with any channel.
Mode is set to b and g
had no problems with the 1,37 rom

hazarry said:
Bugs with 1.93 (asia) wwe
Hotmail does not like to connect via WiFI, always get connected or established GPRS/3G using phone data despite wifi is on. No problem using live messenger or using other pocket explorer / opera over wifi. So baffling. Hard reset but still remain. Anyone has the same problem?
secondly, the keyboard (full QWERTY) sometimes appear with different font. I will try to upload somephotos if i managed to see that again.
Click to expand...
Click to collapse
i know how to fix your 1st problem
goto settings
connections tab at the bottom
then click connections icon
choose advanced tab at the bottom
click select networks
in the bottom dropdown box select your internet connection (ie orange internet)
click ok and your done

hazarry said:
Bugs with 1.93 (asia) wwe
Hotmail does not like to connect via WiFI, always get connected or established GPRS/3G using phone data despite wifi is on. No problem using live messenger or using other pocket explorer / opera over wifi. So baffling. Hard reset but still remain. Anyone has the same problem?
Click to expand...
Click to collapse
I got exactly the same problem with hotmail and my french official HTC 1.93 ROM. Everything works, even WLM, but not hotmail synch , if I am not connected before to WLM.
Tried to install an older version of WLM, but it breaked more again, so I'm good for a reflash. I will test hotmail by wifi before making any tweak to see if it comes from the rom...

rumpleforeskin said:
i know how to fix your 1st problem
goto settings
connections tab at the bottom
then click connections icon
choose advanced tab at the bottom
click select networks
in the bottom dropdown box select your internet connection (ie orange internet)
click ok and your done
Click to expand...
Click to collapse
I played with all these parameters.
You can effectively make hotmail synch by wifi working great, but then you have no GPRS/EDGE/3G data so when you don't have wifi access, you have to rechange these settings.
In the previous 1.37 rom, wifi was always prior to edge, even to synch hotmail.
Sorry for my poor frenchie english

if you have these correct it should connect via wifi when available wifi and 3g when you have no

rumpleforeskin said:
if you have these correct it should connect via wifi when available wifi and 3g when you have no
Click to expand...
Click to collapse
It should, yes, but it bugs. But all other programs work perfectly : wifi when available, Data network connection if not.
Other french users have the same problem with the 1.93 ROM

rumpleforeskin said:
i know how to fix your 1st problem
goto settings
connections tab at the bottom
then click connections icon
choose advanced tab at the bottom
click select networks
in the bottom dropdown box select your internet connection (ie orange internet)
click ok and your done
Click to expand...
Click to collapse
I've made an Hard reset and the problem is still the same.
With your solution, it still wants to connect throuth 3G/EDGE.
I realy thinks this is a problem with 1.93 ROM, more exactly the WLM version built in.
I think that the hotmail sychro module of WLM, if launched alone without launching WLM (by doing SEND/receive in message manager), doesn't check if a data connection is already active and launchs automaticaly the connection witch is in the top dropdown box of the menu you told.
But when WLM is launched and connected first, it detects the wifi and use it, and then the hotmail module uses it too...
Everything worked "normaly" in 1.37 ROM.
I will reflash completely my diamond with 1.93 ROM to see, but I've got no hope.....

intersting problem.
The main problem i found with WLM in 1.93 is that it uses your "work" or "private network" connection to connect to the internet and not your "internet"
Nearly all other programe use your "internet" connection which is usually set up for internet (both wifi and gprs)
The "work" connection is default to "wap" connection which forces it to only use "GPRS" this makes you have the no wifi problem.
It is unusualy that now you changed your "private" or "work" connection to use "internet" that you still have this problem.
I have a french 1.93 ROM installed on a friends diamond and will investigate at the weekend and try to give better help to you.

rumpleforeskin said:
intersting problem.
The main problem i found with WLM in 1.93 is that it uses your "work" or "private network" connection to connect to the internet and not your "internet"
Nearly all other programe use your "internet" connection which is usually set up for internet (both wifi and gprs)
The "work" connection is default to "wap" connection which forces it to only use "GPRS" this makes you have the no wifi problem.
It is unusualy that now you changed your "private" or "work" connection to use "internet" that you still have this problem.
I have a french 1.93 ROM installed on a friends diamond and will investigate at the weekend and try to give better help to you.
Click to expand...
Click to collapse
Thank you.
The worst is that if WLM is launched first and connected, everything's fine. And if I disconnect WLM or close it, send/receive open a cellular data connection.

with wifi card netword setting to "internet" or "work", the issue is the same.
I'm going to reflash to see if it's a problem of rom install (don't think so but with chance...)

Popup can't make gprs connection

Hi
First we had Vodafone which let the gprs connection always on.
Now we switched to KPN which lose connection after some period. That's OK by me, cause we use 2 connections.
1 for work and 1 for internet.
The program in use decides which connection to make.
But big problem is a a popup which state it's not possible to make connection.
In portrait there's a button to ignore it, but in landscape the button is not there.
Is there a registry tweak to turn this popup completely off??
I'm already jusing the kaiser tweak program and i'm jusing mobile 6.1 (collega's who have the 6.0 version of mobile are experiencing the same problem)
tnx in advance.

Found this threat something almost similair
http://forum.xda-developers.com/showthread.php?t=334718
But in WM6.1 (my version) the cennection lost notification check is grayed out. (and not checked) So why do i keep getting connection (GPRS) lost bubble (searched for popop )

Navigation software opening systematicly GPRS internet connection !?

Hi,
I use iGo8 and TomTom 7 and with both of these applications, everytime I close them I can see that they openend the GPRS connection (internet mobile)... my internet has no limit of use so it's not much of a money issue but the battery is going down pretty fast beacause of this background running data connection ...
Is there something I could do ?

Install nodata.cab from modaco

prdic said:
Install nodata.cab from modaco
Click to expand...
Click to collapse
Thanks for the reply. I tested the software you pointed out. It's a solution except that its pretty boaring to have to lock the internet connection everytime you need to use the GPS (for it's 15 to 20 times a day with a new adress) ...
Any idea on how to disable the connection only for the GPS software ?

EDIT : even with all connections disabled with nodata, the gsp still manages to open the connection !

I had exactly the same problem. I tried the same cab as you and it didn't work... I tired creating a bogus connection and selected it to try and stop the GPRS connection as someone else advised but a GPRS connection kept on opening itself...
Do what I did and flash a stock HTC ROM over your SFR one... It completely solved the problem for me.
You might want to dump the old SFR one first for guarantee reasons.

I use igo8 and it never turns on the GPRS connection.
I don't know if this is the cause, but can you check if assist GPS is ON or OFF?
Mine is OFF which is the default behavior...
If you don't have it, you'll need an app like "Advanced Config" in order to be able to see and change the A-GPS behavior

--Double post--- Ignore

This was the problem ideed. I have direct access to the A-GPS ON/OFF option in the parameters and it was ON. Switched it to OFF and the navigation software don't start the data connection now !
Thanks !