TyTN II no longer powering on - Tilt, TyTN II, MDA Vario III General

Hello everyone.
Just received my HTC TyTN II.
I just registered my device at the HTC web site, but after replacing the battery and closing the cover, the device refuses to power on.
Also, charging the battery gives a RED led, instead of the usual ORANGE or GREEN.
Anything I can do, or is it broken?
Thanks,
Loki

i had a similar issue, you need to charge your phone up. Plug it into an external power supply, not the computer, and charge it. WHen it displays a red LED, it means the battery is in a critical low. Charge it full asap

SImilar issue but call cingular and they send me replacement phone
Loki1973 said:
Hello everyone.
Just received my HTC TyTN II.
I just registered my device at the HTC web site, but after replacing the battery and closing the cover, the device refuses to power on.
Also, charging the battery gives a RED led, instead of the usual ORANGE or GREEN.
...
Loki
Click to expand...
Click to collapse
SImilar issue but call cingular and they send me replacement phone.

ekw said:
i had a similar issue, you need to charge your phone up. Plug it into an external power supply, not the computer, and charge it. WHen it displays a red LED, it means the battery is in a critical low. Charge it full asap
Click to expand...
Click to collapse
I swapped batteries from another TyTN II and same issues. My battery in the other one, no problems.
I think it is gone. I'll contact the supplier for further instructions.
Thanks anyway.
Loki.

This happened to me as well and a few other posts on this board. It appears to be a pretty high failure rate.

I have called HTC Europe.
It is a quite common problem and the device will be considered a DOA since it is only 3 days old, and will be replaced by a service center in Belgium. Back to using my Wizard for a couple of days more.
Thanks for the info!
Loki.

ekw said:
i had a similar issue, you need to charge your phone up. Plug it into an external power supply, not the computer, and charge it. WHen it displays a red LED, it means the battery is in a critical low. Charge it full asap
Click to expand...
Click to collapse
When this is the case the red LED is flashing meaning battery low, if it's on all the time it's a dead phone as mine went yesterday and HTC are replacing it.

Related

Urgent help about the battery

I posted this question before, but no one answered. But this problem drives me crazy!
My Kaiser turned off when the battery was running out.
When I connect wall power to charge it, the orange LED indicates it was charging, but just few seconds later it automatically boot, and the orange LED was off.
The problem is, it can't boot into OS due to low battery(it only shows "Smart Mobility", but can't even enter bootloader mode) And only if it boots into OS successfully, it can be charged.
Anyone met this problem on any other devices before?
How can I stop auto boot when charging?
What can I do?
That must be something specific to the rom on yours... mine does not automatically boot when when power is applied (assuming it is off, not just in sleep mode), and it charges fine when powered off.
dscline said:
That must be something specific to the rom on yours... mine does not automatically boot when when power is applied (assuming it is off, not just in sleep mode), and it charges fine when powered off.
Click to expand...
Click to collapse
Thanks
I use the ROM from this forum
RUU_Kaiser_HTC_WWE_1.56.405.5_radio_sign_22.45.88.07_1.27.12.11_Ship
What is yours?
I'm just using the stock AT&T Tilt rom.
Here's the fix!
Yes, I've had the same problem a few times on my Vario (Wizard). Very annoying.
Here's what to do:
- Take a mini-usb cable (the one you use for sync and charging from a PC) and cut off the mini-USB connector
- Strip the wires
- Take the battery out of your TyTN
- Carefully connect the ground wire (black) with the ground connector (-) on the battery. Fix it with clear tape.
- Now do the same with the (+) (red wire).
- Attach the USB cable to a running PC and let the battery charge for about an hour. After that, put it back in your phone, you'll be able to boot it up and charge it the regular way.
Yes, it costs you a cable, but it solves the problem.
dscline said:
That must be something specific to the rom on yours... mine does not automatically boot when when power is applied (assuming it is off, not just in sleep mode), and it charges fine when powered off.
Click to expand...
Click to collapse
I think you misunderstood. The problem is that the phone only charges when the OS has loaded completely. So if you really run your battery out completely and there is not enough power in your battery to boot up the phone (read: it turns off again before the boot has completed) you won't be able to charge it the regular way. SOMETIMES a heavier charger (2A) does seem to be able to charge the battery even with the OS shut down, but most of the times it won't work anymore... see below for fix.
SteRo said:
I think you misunderstood. The problem is that the phone only charges when the OS has loaded completely.
Click to expand...
Click to collapse
That's not how I read the original post:
When I connect wall power to charge it, the orange LED indicates it was charging, but just few seconds later it automatically boot, and the orange LED was off.
Click to expand...
Click to collapse
Based on this, it sounds like it is starting to charge without the phone booted (orange LED on), but for some reason it then automatically boots up, then crashes because there's not enough power(??)
But if the problem IS that the phone only charges when the OS has loaded, that is also not how my phone operates. In fact, that even goes against the manual, which tells you to plug the phone in (without turning on the phone) and let it charge fully for the initial charge before turning on the phone and allowing it to boot.
Sorry if I misunderstand, but neither way is how my phone operates... it can charge without the OS loaded, and the phone does not automatically boot once power is applied.
Not sure I fully understand what's going on here but, I am wondering if the power on/off button is stuck in (i.e the micro-switch is clicked in and not releasing). I cannot think of any other reason the device would turn on when connecting the charger if the device is powered completely off. ( Except perhaps shorted connections in the Usb port)
Mike
To SteRo:
Thx a lot for the solution, I tried, but still doesn't work.(I charge it more than 2 hours, and still can't boot into OS)
To mikechannon:
yes, it happened. :-( the power on/off button is NOT stucked. And the device is powered off completely.
To All:
Thx for your reply. What I mean is almost what dscline said:
It starts to charge without the phone booted (orange LED on), but for some reason it then automatically boots up(around 15 sec after I plugin power), meanwhile orange LED is off. But it can't load into OS, just re-boot again and again because there's no enough battery. That makes it's impossible to charge, 'coz it's only charged when the OS has loaded completely.
Anyway, I called customer service to ask them replace the battery. I may try to use different ROM and see what will happen. I'll post the result here.
It's also possible that it has nothing to do with the battery or charging at all. I just checked mine, and the charging indicator is lit with the unit off, but it does go out for a bit during the boot processes, then comes back on again. So what you're seeing with the charging light is normal. It may simply be that there's something corrupted, or some other failure with the device, that is causing it to not boot properly, and get stuck in a reboot loop. If so, it will probably do the same thing with a completely charged battery. You may have just been assuming that it was related to a low charge.
That's what I'm worry about,, Coz I can't boot it by SteRo's solution.
okay... they say trouble comes in three's...
Yesterday I flew to Asia, 20-hours with a full charge. No suprises during the trip. Checked email from Narita during the layover, no prob. But after I arrived in Taipei I received the low battery warning. Plugged in my usb-to-usb (notebook to kaiser) cable and "no charge light"!
This morning I plugged it into a ac battery charger and waited for >10 minutes, still no charge light.
Now, at the risk of a battery, I'm attempting to charge the battery removed from the kaiser using the previous mentioned method. In an hour I'll test it.
This afternoon I'll pick up a new battery charger and spare battery.
In 14-months with my trusty TyTN (cht9000) I never once had a problem like this... I'm a little bummed right now...
[update]
okay -- battery is okay and can be charged externally (using the two wire method or an external battery charger). BUT... the device still won't take a charge using either a direct AC adapter or a USB cord. This was also retested after performing a hard-reset. Not a good sign folks.
The charger works (connected to a Trinity), so it's not the problem. They battery works (charged to 45% after 45-minutes connected to an external battery charger). The HTC OS after a clean hard-reset used to work but now doesn't, so it's unlikely it's software related.
I've made no other modifications to the bootloader or SSPL... everything is original stock. Wish I had my TyTN with me right about now...
Sounds like something I had on my previous TyTN:
The power connector was a bit flaky on my charger at home. So when I'd hookup the powerlead it would charge to 10 secs or so and then no longer charge. I had to put some pressure on the connector to have it continue to charge. So I put a ballpen on the powerlead, just under the phone, when charging.
It's a long shot - hope of use. When you've connected the phone to power, and the orange light goes off, try wiggeling the connector a bit - see if that helps.
Hope of use.
Re
OK,
I've got excactly the same problems... I dont want to make you illusions, but you cant solve it and you need to send it back for repair. Your usb connecter on your tytn is broken...
first i will tell my story...
My tytn did excactly the same, shows the led, powers on automatically (normally it don't do that, so it;s not a rom issue) and then powered down in the smart mobility screen. I tried 4 chargers, and 2 battery's. with a full battery it will power on and load windows, but unable to charge. with the empty battery it will power down in the smart mobility screen. soft reset, hard reset, it won't work.
You can check if it's the same problem, by attaching it to your usb on your computer and call up the bootscreen by pressing the camera button and stick your stylus in the soft reset hole. If it comes up with serial instead of usb, then your device usb connector is broken.
BUT, you can charge your battery in a very strange way i figured out. since i am on a buisness trip i need my phone and don't send it back!!!!!
ok, this is what you have to do, plug in the powercable, call the hard reset screen BUT DON'T APPLY!!!! you will notice it will not power down, so just leave it on this screen for a night with the cable connected. you don't see the charging light, but actually it is charging. for me this temporarely solution works fine... but when i'm back in about seven weeks i send it in for repair.
Hope this will help you!
Swiftgs:
Many thanks for your insight -- you are correct, in bootloader mode the Serial shows instead of USB. I just purchased a spare battery (1100mAh, made in Taiwan) and battery charger for US$17. It'll get me through my business trip, but this is disappointing. As I mentioned in my earlier post, I used a TyTN for 14-months (July 2006 to Sept 2007) as my primary phone, recharging it daily via the USB connector and on a desk charger in my office. I can only conclude that if the USB is physically damaged (not evident visually), then it is not as robust as the USB port used in the original TyTN. The strangest part of all is it worked perfectly until the battery level fell below 10%...
FWIW: I purchased the phone through R&D Marketing. Ron Webber quickly responded to my note and gave me a contact at HTC America. I'll follow-up
after I return and report my experience.
Cheers
well, thanks for all of your replies/infomation.
I tried evey possible methods mentioned above, unfortunatelly none of them works :-(
and the most depressed thing is I filnally get a new battery, but it still doesn't work!
So I sent it back to repair, cross figure...
It works
I would like to thanx 2 SteRo for his advice. I am using Qtek 9000 and had the same problem. Battery was empty, and I tried many times to turn on my PPC, but without success. All the time when red light appeared after 10-15 sec display become black and tried to restart from boot again, and it's happened many times. Finally I thought that I just can trow my Qtek, but seeing your recommendation decided to try. I took USB cable cut it and strap the wires. Connecting red on (+) and black on (-) after 1 hour charging I was able to start my PPC, to recharge battery by 100% and it is working now OK. I must check duration of the battery tomorrow, because reason why I discharged battery was automatic turn off of my PPC when it was on around 45-50% battery capacity. Tomorrow I will check how it's working when I recharge battery again.
Dear SteRo you are the king.

Problem with startup 6515 - need advice

Chaps
Yesterday my 6515 stopped cooperate with me! Totally!
- I didn't dropped him or physically damaged,
- The battery was charged in 85% just before it was switched off itself
- Back cover closed with no gaps between cover and body
- Was fully functional when suddenly switched off
- I didn't upgraded anythihng before.
Symptoms:
- Ipaq is not reacting on start button
- Not reacting on reset
- Not reacting on hard reset
- The left diode blinking red during charging via usb cradle when I’m pressing power up button
- The same happens with regular charger
- During charging with regular charger when I’m opening the back panel the diode stop blink and become flash continuously in red.
I have already tried almost everything to start it up:
Changed the battery,
Open, close the back battery panel
With and without SD card
Appreciate any HELP!
small update
Ok I have made some progress..
Now I can see the bootloader screen and that's it.
What to do next ???
Im not sure what blinking red means but when you remove the backcover, the red led will lite up.
Try to do a hard reset, and see if it restarts without going to bootloader. Otherwise, you will probably need to upgrade the firmware from the bootloader screen. Download the latest rom updates from hp.
cluurk said:
Im not sure what blinking red means but when you remove the backcover, the red led will lite up.
Try to do a hard reset, and see if it restarts without going to bootloader. Otherwise, you will probably need to upgrade the firmware from the bootloader screen. Download the latest rom updates from hp.
Click to expand...
Click to collapse
Thanks for reply
Indeed! When I opened back cover the led become flash continuously!
I have tried to apply the rom update from HP unfortunately all of the updates have to be done through Active sync!
It is impossible in current situation because of pressing Power+Joystick+Reset the ootloader screen appear but then nothing This is happens only when PDA is charging with regular charger. Using USB charge or battery power I can't even start the bootloader screen.
From where can I download the SD bootable image or how to make it?
And again small step ahead:
Hi
And again small step ahead:
In craddle there is another input for power so I managed to power it up and connect.
I had to switch of firewall (otherwise i have error 601 - unable to connect the device or something simmillar) and reinstall Active sync back to 3.8
Got bootloader screen USB and hp logo and v 021
by running romupdate utility downloaded from hp site ( whatever the version is ) I finally recognized my model version: it is 6515c
Next
Found valid version from HP site for 6515c ( i think 1.21) and successfully upgraded. No breaks, no other issues just successfully uploadede into finish.
Then hard reset and......
The system starts, screen flashes up, system start loading and the screen fading out. ... and again ..... and again ...... and again and the nothing!
I have tried again to pull out back cover, remove batery, put it back after some time, place back the cover and again.
Nothin' Nada Null %$#@%!$#ing piece of junk.
BTW it is happening only where PDA it is connected to AC power. On battery system is not booting, no booloader nothing!
Any suggestions? Pleeeeeeeease!
After you upgraded the firmware and it started up, was this done with the pda on AC or battery power? If its on battery and it starts fading, your battery is probably screwed. Did you also know there are 2 batteries in the IPaq?
Oh and if its a battery problem, you will need to leave the battery+pda connected to the AC for a while before it can startup and probably into booloader. Run your firmware upgrade again and power it on with the AC connected! If it boots up fine, then monitor the battery status bars in the Power settings and see if both the LiIon and NiMh batteries are holding charge. Hopefully from here you can find a dead battery.
Another thing you could try is to reset the battery when in bootloader mode once you are certain its the battery
http://blogs.unbolt.net/index.php/brinley/2006/08/02/howto_reset_discharged_battery_for_ipaq_6515
Battery reset? Could might be the issue?
Hi
I really appreciate your response.
The whole upgrade and the other stuff have been done with inserted battery and AC connected.
I plugged the PDA into the cradle which was connected to PC via USB and I plugged also AC into the cradle AC input.
It is fading just after reboot only when the iPAQ is connected to AC power (of course battery is inserted otherwise it will not startup anyway.)
On pure battery power it doesn’t giving any signs of living whatever button has been pressed.
The link you provided might contain very valuable directions to me. The man is learning within whole life and dying still being stupid.
I thought that I read the info from the site you suggested but I probably missed the meaning of the post regarding battery reset. That might be this. I will check and update you very soon.
I did the steps from above link. The iPAQ rebooted, started to load the os and again faded out….
Question to everybody:
During bootloader screen appear should I have any diode flashing blinking or whatever
I’m asking because of mine is blind!
Nothing is flashing, blinking, beaming or shining. Just two, completely dead diodes.
Hi, I've just found out what flashing red means
"green blinking means GSM coverage, yellow blinking - missed reminder or alarm clock signal, permanent yellow - recharging, green - the battery is full, red blinking means greatly discharged battery, pale blue blinking - Bluetooth is on"
I think one of your batteries is dead, and if you have already replaced to LiIon battery then you'll probably have to try to replace the NiMh one inside. I cant think of anything else to try
Battery????
Damn!
I think I have a hardware problem! I have 2 batteries: one brand new and the old one. Both not working! Moreover they're not charging! They suppose to charge when I put PDA into the craddle or directly plug to AC charger but they aren't.
No diode is flashing during charging. Damn.
I will try to borrow one battery from one of my friend just to check if this is it!
I will let you know later on.
If I recall correctly, the charging led does not light up in bootloader mode. I maybe wrong though. I think you should try to check the voltage in the LiIon battery to determine if they are being charged.
Also you never mentioned checking the backup NiMh battery. I believe that the NiMh battery is required to power up of the ipaq as well so it may be the cause of your ipaq dying after starting up.
NiMh backup battery
Fortunately I know someone who can charge the battery for me. There will be no problem with that.
From the other side I'm worry about the phone charging....
Why I can't charge the battery using iPAQ?
Next you mentioned about "NiMh battery". I'm sorry for my ignorance but what is that?
Is it secondary battery ?????
Is there any way to charge or replace it? Is it pluggable battery? Where is located?
Yes there is a secondary battery. However, I do not know where it is either.
Here is an example from a different PDA
http://paulstravelpictures.com/HP-iPAQ-HX4700-PDA-Backup-Battery-Replacement-Guide/index.html
If you want to open up your IPAQ do it at your OWN RISK!
cluurk said:
Yes there is a secondary battery. However, I do not know where it is either.
Here is an example from a different PDA
http://paulstravelpictures.com/HP-iPAQ-HX4700-PDA-Backup-Battery-Replacement-Guide/index.html
If you want to open up your IPAQ do it at your OWN RISK!
Click to expand...
Click to collapse
You don't need to touch that one, this battery is designed for save your data when you exchange the main battery.
commanddos said:
Damn!
I think I have a hardware problem! I have 2 batteries: one brand new and the old one. Both not working! Moreover they're not charging! They suppose to charge when I put PDA into the craddle or directly plug to AC charger but they aren't.
No diode is flashing during charging. Damn.
I will try to borrow one battery from one of my friend just to check if this is it!
I will let you know later on.
Click to expand...
Click to collapse
Commadnnos,
Sound like your 6515 has battery charging problem. If the charging failed, even you have brand new battery, it won't be charged at all.
Since you have two batteries, you might want to buy a external battery charger to prove those two batteries are good.
I think the charge circuit is in the second PCB board which under the keyboard inside your 6515; if those batteries are good, you might want to buy a dead 6515 and replace it by yourself...
Cheers,
watchsat said:
Commadnnos,
Sound like your 6515 has battery charging problem. If the charging failed, even you have brand new battery, it won't be charged at all.
Since you have two batteries, you might want to buy a external battery charger to prove those two batteries are good.
I think the charge circuit is in the second PCB board which under the keyboard inside your 6515; if those batteries are good, you might want to buy a dead 6515 and replace it by yourself...
Cheers,
Click to expand...
Click to collapse
Well Well Well ..... it is getting wormer. Many thanks to everyone who are still trying to help me out. Thanks again.
Is that mean the secondary battery is located under the keyboard? I saw the photos from unassembled 6515 and it looks like the secondary battery. To replace it you have to first remove 3 screws, unplug the LCD and remove whole main board.
Is that means that the charging circuit has been built in the keyboard plate?
Thank You all. Patient died......
I would like to thank everyone for help. I think we can close this thread over here.
My beetle just went out into the "digital heaven".
The HP support specialist ensured me (without any tips or hints from my side) that mainly there is a problem with passing the power from the charger to the battery which means no more no less like ".... dude your motherboard is screwed. You have to get the new one or whatever...!"
So now it is a time for selling the rest of the parts on auctions......
R.I.P (Rust In Peace)
if the red light blinks
1 your battery has problem
or
2 your battery cover has problem. The plastic part on the back of your battery cover may have broken which touchs the microswith on the mainboard.
if that microswitch is not triggered , the hw65xx,hw69xx will not turn on.

[Q] tytn ii battery issue

hi guys,
when i power on my kaiser (with the stock rom) and the phone gets to the welcome screen i can hear a dead battery sound and the phone powers itself off. tried hard reset, flashing a new rom, changing radio, buying a new battery, charging battery using charger wires..nothing seems to work . If i flash a new rom like wm 6.5 the phone shows me radio version, protocol version and rom version ( R G D ), the light dim's and the phone shuts down.
when i connect the charger a yellow led turns on..i left the phone charging for one whole day but the light is still yellow
any solutions? thanx in advance
go look for the exe file called powerdetect.exe this is a small program listed in the TytN II service manual that is used to check the battrey health. I suspect the batt needs to be replaced.
the battery is ok. i've tried with several batteries and the result is the same
What charger are you using? Motorola v9 charger wont do. I had similar power off issue when starting up a unused unit. Only able to charge with original charger 5v 1000ma. OR try charging it through the PC USB port. If you have a notebook, just leave it in sleep mode for overnight charging
I've got a similar problem but usually when i make or accept calls the phone switches off
My phone is a Kaiser 130 which runs on 5 volts but the battery i got with it (bought it on ebay) is Kais 160 which runs at 3.7 volts???? Also the mains charger i got with phone is a 5v.
I just did a power test using the program below till the battery was dead and then plugged into my laptop to recharge and within 2 mins battery is up to 72%???
can anyone who has a Kaiser 130 from new tell me the original battery voltage and code please
power detect download is here if anyone wants to download
http://forum.xda-developers.com/atta...0&d=1188824240
tibets said:
I've got a similar problem but usually when i make or accept calls the phone switches off
My phone is a Kaiser 130 which runs on 5 volts but the battery i got with it (bought it on ebay) is Kais 160 which runs at 3.7 volts???? Also the mains charger i got with phone is a 5v.
I just did a power test using the program below till the battery was dead and then plugged into my laptop to recharge and within 2 mins battery is up to 72%???
can anyone who has a Kaiser 130 from new tell me the original battery voltage and code please
power detect download is here if anyone wants to download
http://forum.xda-developers.com/atta...0&d=1188824240
Click to expand...
Click to collapse
then most likely is bad battrey.. with powerdetect my batt on tytn II only drops 1% every 4-6 mins.
myc said:
What charger are you using? Motorola v9 charger wont do. I had similar power off issue when starting up a unused unit. Only able to charge with original charger 5v 1000ma. OR try charging it through the PC USB port. If you have a notebook, just leave it in sleep mode for overnight charging
Click to expand...
Click to collapse
i have an original 5v 1000ma charger..the battery is ok (tested on another kaiser)..today i found out the flex cable is damaged..could that be the problem?
tibets said:
I've got a similar problem but usually when i make or accept calls the phone switches off
My phone is a Kaiser 130 which runs on 5 volts but the battery i got with it (bought it on ebay) is Kais 160 which runs at 3.7 volts???? Also the mains charger i got with phone is a 5v.
I just did a power test using the program below till the battery was dead and then plugged into my laptop to recharge and within 2 mins battery is up to 72%???
can anyone who has a Kaiser 130 from new tell me the original battery voltage and code please
power detect download is here if anyone wants to download
http://forum.xda-developers.com/atta...0&d=1188824240
Click to expand...
Click to collapse
every kaiser has a 3.7 volts battery..are you sure the phone turns off when you make or receive a call? My guess is that only the screen turns off (sleep mode - same as pressing the red button) because your ear can touch the screen and acces random menus etc
giany_rap said:
i have an original 5v 1000ma charger..the battery is ok (tested on another kaiser)..today i found out the flex cable is damaged..could that be the problem?
Click to expand...
Click to collapse
That´s the problem
are you sure? ..'cause i spent a lot of money on a new original battery later to find out that the problem isn't from my battery..don't want to do the same with the flex cable..i found one around 40 €
which flex cable are you talking about? Do you have a second unit that you can do a part swap to see if it is actually the cable issue?
myc said:
which flex cable are you talking about? Do you have a second unit that you can do a part swap to see if it is actually the cable issue?
Click to expand...
Click to collapse
the main flex cable, which connect the two parts. Unfortunately i don't have a second unit..
Hi Giany,
had a battery problem not the same as yours by the sounds of it but solved it by installing the orange shipped rom which comes with radio.
might be worth a try.
good luck
tibets said:
Hi Giany,
had a battery problem not the same as yours by the sounds of it but solved it by installing the orange shipped rom which comes with radio.
might be worth a try.
good luck
Click to expand...
Click to collapse
already tried with no result. thanks for the answer
I have the same issue... .-(
The phone just switches off completely with any hint of longer usage (phone call longer than 1 min or so, garmin mobile xt barely makes to searching of satellites). I use original stock ROM.
Unused (no phone calls) it can last for two days. I have tested it with brand new/unused prepaid sim.
I took it to authorized HTC service center, but unfortunately they do not support it any more due to lack of parts.
Anybody else have this issue? Or clue to what might be wrong. I really love this phone…
BR
darkoravenko said:
I have the same issue... .-(
The phone just switches off completely with any hint of longer usage (phone call longer than 1 min or so, garmin mobile xt barely makes to searching of satellites). I use original stock ROM.
Unused (no phone calls) it can last for two days. I have tested it with brand new/unused prepaid sim.
I took it to authorized HTC service center, but unfortunately they do not support it any more due to lack of parts.
Anybody else have this issue? Or clue to what might be wrong. I really love this phone…
BR
Click to expand...
Click to collapse
have you tried another battery?
here is the response from htc technical support:
Dear Mr/Ms Dani,
Thank you for contacting us,
In regards to your enquiry kindly follow the below steps :
1. Charge the battery to 100%.
2. Disable from running or uninstall any 3rd party applications.
3. Disable Bluetooth.
4. Disable Wi-Fi.
5. Enable flight mode
6. Set backlight to maximum settings.
7. In the power management settings, uncheck any option that would set the backlight to turn off.
8. Let phone stay idle for 1 hour and check battery capacity.
9. If there is a loss of 40% or more, then this means that battery is faulty and needs to be replaced.
Please note that you can contact us via support line . For further details, please go to http://www.htc.com/europe/CA_Hotline.aspx, you'll find a toll free number that you can dial only from a landline.
Respect & Regards,
James
HTC Technical Support Team
http://www.htc.com
so damn general X( pisses me off
Mr. Clown said:
That´s the problem
Click to expand...
Click to collapse
ok..so i disconnected the flex cable from the mainboard and I connected the speaker and the battery. I powered on the phone, waited for like 30 seconds and i heard the dead battery sound..could it be a short-circuit on the mainboard or this is normal?
giany_rap said:
ok..so i disconnected the flex cable from the mainboard and I connected the speaker and the battery. I powered on the phone, waited for like 30 seconds and i heard the dead battery sound..could it be a short-circuit on the mainboard or this is normal?
Click to expand...
Click to collapse
Hi,
I have the same problem. Do you know how to fix it?
Tks,
Tonny
Same / Similar Problem
I have the same (or at least quite similar) problem here. Only with me, I think it's the micro USB port that needs changing. There is two visible cracks which maybe stopping the flow of electricity.
When I plug it into a charger, either wall or to my PC, it turns on fine, and can stay on aslong as it's plugged in. (sort of makes it like a desktop then, doesn't it ). The problem is that it doesn't charge.
I am using ahmed fikry's 6.5 Kaiser ROM but do not seem to have had any problem with it so far. I also run Ubuntu and Android through HaRet.
replacing the flex cable worked for me..i found one at about 30€. Hope this helps

HTC Incredible s won't charge any more?

Hi there,
Recently I have charged my phone into lorry (V24) and then some day my phone stopped charging correctly. Now I cannot turn on phone at all as the last message I saw was "your phone is using more current than the charger is able to deliver.' What that supposed to mean ?
I have tried different chargers, I even bought a brand new battery and cover.. but that didn't work either.
I have had similar issue a half year ago it was a red triangle (locked or something) I managed to get off that triangle and my phone started charging again without any problem. But this time I don't have anything..
What could be problem ? How to sort it out ?
Regards
eddyys said:
Hi there,
Recently I have charged my phone into lorry (V24) and then some day my phone stopped charging correctly. Now I cannot turn on phone at all as the last message I saw was "your phone is using more current than the charger is able to deliver.' What that supposed to mean ?
I have tried different chargers, I even bought a brand new battery and cover.. but that didn't work either.
I have had similar issue a half year ago it was a red triangle (locked or something) I managed to get off that triangle and my phone started charging again without any problem. But this time I don't have anything..
What could be problem ? How to sort it out ?
Regards
Click to expand...
Click to collapse
anyone ?
eddyys said:
Hi there,
Recently I have charged my phone into lorry (V24) and then some day my phone stopped charging correctly. Now I cannot turn on phone at all as the last message I saw was "your phone is using more current than the charger is able to deliver.' What that supposed to mean ?
I have tried different chargers, I even bought a brand new battery and cover.. but that didn't work either.
I have had similar issue a half year ago it was a red triangle (locked or something) I managed to get off that triangle and my phone started charging again without any problem. But this time I don't have anything..
What could be problem ? How to sort it out ?
Regards
Click to expand...
Click to collapse
Basically, it means that the phone is using more electricity than it is getting from the charger. Put in another term, its like a car is being filled with fuel and driving at the same time, but the car consumes fuel at a faster rate than it is filling at.
Are you using stock charger? Shouldn't be your battery or cover. Which ROM are you using? The red triangle is a totally different issue
poondog said:
Basically, it means that the phone is using more electricity than it is getting from the charger. Put in another term, its like a car is being filled with fuel and driving at the same time, but the car consumes fuel at a faster rate than it is filling at.
Are you using stock charger? Shouldn't be your battery or cover. Which ROM are you using? The red triangle is a totally different issue
Click to expand...
Click to collapse
Before the accident in lorry, everything was fine, I was using the same wall charger.. I even tried different chargers, (wall, laptop etc.) but none of them worked.I am using original HTC charger.
I believe it's something about electric shock, like when I charged in a lorry something went wrong and phone had more current than usual, so phone now thinks he doesn't get enough electricity to charge up.
I don't now which ROM, but I believe it's the newest, well one version before the newest.
Yes the red triangle is different issue, but in first place I had same issue when I charged into lorry I have had red triangle, but now I don't have anything..
I had this issue twice !
it was the USB connector which was broken
I found it in Ebay for ~3$ and it takes ~20mn to change.
there are videos tutorial
Dionys11 said:
I had this issue twice !
it was the USB connector which was broken
I found it in Ebay for ~3$ and it takes ~20mn to change.
there are videos tutorial
Click to expand...
Click to collapse
Could you tell me please what exactly you had as issue?
Is there any way how to check if it's USB connector problem ?
easy
when I plug the cable, the orange/green led doesn't flash nore the sub storage, plus you have to "play" with the connector to make it works.
I did the test with severals usb cable before.
Hi,
I have changed the port, but still phone doesn't charge ... what could be the problem ?
Assalam o Alaikum,
I also have the same issue, my IncS was not in use for more than 2 or 3 months, today I wanted to use it but It was not powering on so I plugged it to the charger, the small red light on the phone lit up, after 1 hour I tried to power it on but it didn't, so I pulled the battery out and charged it with the Desktop charger for half hour, put the battery back in the phone and again tried to power it on but still it didn't power on, again charged the phone with the charger but It is not powering on.. Also not going into Bootloader..
Please HELP..!!!
anyone guys ?

[Q] HTC One Will Not Boot Charging LED Not Turning On

Hello, I have a Sprint HTC One that I have been using for a little under a year. The phone was never dropped or exposed to any kind of water damage. A couple days ago the phone was over heating and the battery charge dropped from about 80% to 30% within minutes! I restarted the phone but it continued to keep over heating. I left the phone on for a few minutes and then powered it off so that it could cool off. I plugged in the charger and the charging light came on as usual. The charging animation also appeared on the screen like it always did. I left the phone to charge over night and in the morning the phone showed no signs of life. The charging LED will not turn on and the phone will not respond to any combination of buttons that I tried.
I can buy a new phone, that isnt the problem but I really want to get this phone repaired so that I can retrieve my files off of it. The problem is, can the HTC One even be repaired? Can I trust a phone repair shop to replace whatever part is broken without damaging the back cover because i have seen the IFIXIT teardown and the HTC One has a repairability rating of 1 out of 10. Is there any way that I can send it in to HTC or anything like that? Also, do you guys have any idea whats going on with the phone? Did the motherboard fry, or is the battery completely dead? And if the battery is dead, does that prevent the charging LED from lighting up?
I'm not worried about the cost, I just need the phone repaired asap. Thanks XDA.
jluca98 said:
Hello, I have a Sprint HTC One that I have been using for a little under a year. The phone was never dropped or exposed to any kind of water damage. A couple days ago the phone was over heating and the battery charge dropped from about 80% to 30% within minutes! I restarted the phone but it continued to keep over heating. I left the phone on for a few minutes and then powered it off so that it could cool off. I plugged in the charger and the charging light came on as usual. The charging animation also appeared on the screen like it always did. I left the phone to charge over night and in the morning the phone showed no signs of life. The charging LED will not turn on and the phone will not respond to any combination of buttons that I tried.
I can buy a new phone, that isnt the problem but I really want to get this phone repaired so that I can retrieve my files off of it. The problem is, can the HTC One even be repaired? Can I trust a phone repair shop to replace whatever part is broken without damaging the back cover because i have seen the IFIXIT teardown and the HTC One has a repairability rating of 1 out of 10. Is there any way that I can send it in to HTC or anything like that? Also, do you guys have any idea whats going on with the phone? Did the motherboard fry, or is the battery completely dead? And if the battery is dead, does that prevent the charging LED from lighting up?
I'm not worried about the cost, I just need the phone repaired asap. Thanks XDA.
Click to expand...
Click to collapse
HTC has the tools to repair it ..but theirs no guarantee your phone will not get erased/reset in the process
Did you try power + vol up + vol down for 2min ?
clsA said:
HTC has the tools to repair it ..but theirs no guarantee your phone will not get erased/reset in the process
Did you try power + vol up + vol down for 2min ?
Click to expand...
Click to collapse
I did try power + vol up + vol down for 2min to no avail. I guess i will have to send it to HTC and hope for the best. Thanks for the quick response.
hey! did you find a solution for this problem. I have same problem with my HTC one sprint.
jluca98 said:
Hello, I have a Sprint HTC One that I have been using for a little under a year. The phone was never dropped or exposed to any kind of water damage. A couple days ago the phone was over heating and the battery charge dropped from about 80% to 30% within minutes! I restarted the phone but it continued to keep over heating. I left the phone on for a few minutes and then powered it off so that it could cool off. I plugged in the charger and the charging light came on as usual. The charging animation also appeared on the screen like it always did. I left the phone to charge over night and in the morning the phone showed no signs of life. The charging LED will not turn on and the phone will not respond to any combination of buttons that I tried.
I can buy a new phone, that isnt the problem but I really want to get this phone repaired so that I can retrieve my files off of it. The problem is, can the HTC One even be repaired? Can I trust a phone repair shop to replace whatever part is broken without damaging the back cover because i have seen the IFIXIT teardown and the HTC One has a repairability rating of 1 out of 10. Is there any way that I can send it in to HTC or anything like that? Also, do you guys have any idea whats going on with the phone? Did the motherboard fry, or is the battery completely dead? And if the battery is dead, does that prevent the charging LED from lighting up?
I'm not worried about the cost, I just need the phone repaired asap. Thanks XDA.
Click to expand...
Click to collapse
aashishbhargav said:
hey! did you find a solution for this problem. I have same problem with my HTC one sprint.
Click to expand...
Click to collapse
Yeah the solution is to send it to HTC and they'll repair it for you.
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