I know this is probably a stupid question, but I can't seem to figure out how to change the email account on the Tilt. I've looked everywhere I can think of and can't figure it out.
Here's the deal. I originally set up my email on my Tilt to connect to exchange server with one email address. Then my company email address changed. I now have two Outlook email addresses. The original outlook email address (the one I set up on my phone) now is no longer my main email. I want to change my phone to use the new email address.
When I go to menu -> tools -> options if I try to press and hold on "* Outlook E-mail" the "delete" option that comes up is grayed out. If I tap the "*Outlook E-mail" and try to edit the server settings I get to the screen with the user name, password, and domain. The problem is that the user name and domain are grayed out and I can't change them.
It seems that I'm locked into the account I originally set up. What's the deal? How do I change this?
I'd appreciate it if anyone can tell me how to fix this. Thanks!
I would try and add a new exchange server account and see if this prompts you to edit or delete the existing exchange account
Tom Williams said:
I would try and add a new exchange server account and see if this prompts you to edit or delete the existing exchange account
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It won't let me. When I go to add a new email account the only options it gives me are for a POP3 or Imap account.
I'm thinking I might just have to reinstall the whole ROM or something, but I'm trying to avoid having to do that.
I think you can try the following.
open Activesync on the phone-->Menu-->options then delete microsoft exchange...
Related
Having a few problems with email. I can't find any way of managing email accounts in WM6. I am currently trying to sync with my companies exchange server. I have all the details I need but when I try to add an email address via Start > Messages > Messaing > New Email account" I get stuck.
It asks me for my email address. I uncheck the 'find settings on the internet' box thing. It then asks for my name and pop3/imap4 server address. I assume this is trying to setup the wrong type of email as I was expecting to be able to select 'Exchange Server' but I am not getting the option to do so.
Am i doing something retarded?
Thanks
Jon
To connect to exchange server directly you go to active sync on your device and "Configure Server"
Don't know what your doing but for me it works fine.
Exchange for skool mail.
Pop3 for Mobile private website mail.
Outlook sync for Private website mail.
It gave me the option the first time I did it but not anymore. Is it only possible to sync with one exchange server and that I have to delete the first attempt before trying to add another?
Also, is there a way of managing the email accounts in WM6 as I want to delete a couple of test accounts I have been playing with and cant seem to find out how to get rid of them.
Thanks
Jon
Open an email or SMS account.
Tap Menu, Tools, Options.
That takes you to a screen where you can add or delete accounts as well as change connection settings for them.
m1ddy said:
It gave me the option the first time I did it but not anymore. Is it only possible to sync with one exchange server and that I have to delete the first attempt before trying to add another?
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You can only sync with one exchange server.
Think I have most things sorted now. The only issue I cannot resolve is I am not being alerted when a mail arrives in my live messenger account. I get the alert when it lands in the inbox but am not being alerted if one of my message rules sends it to one of my custom folders.
I just flashed Dutty's Rom and when I am trying to setup Push Email I am being prompted for a "Device Address" which is either a sms address or a "corporate service provider" I've never had to input this information before.
What do i need to input here?
Any help would be appreciated!
how are you setting up "push email ? what app?
I'm suing activesync and my companies OWA site.
What do you mean by setting it up through OWA? I also have push email and the only info I needed were the server address, my username, pass and port settings.
Can you tell me were exactly the question is asked? I also have Dutty's ROM running, and I want to test if I get the same question. That way I might be able to help you.
If you're trying to use OWA on the Kaiser, try OMA (Outlook Mobile Access). But I think I just misunderstood your question...
You get that question IF you set up your exchange server to also be able to send notifications on SMS.
Unless you need that feature - turn it off in exchange server.
DarkWader said:
You get that question IF you set up your exchange server to also be able to send notifications on SMS.
Unless you need that feature - turn it off in exchange server.
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where do i make this change? its a corporate server, so if its server side I'll just have to live with it I guess.
Dr. Strangelove said:
What do you mean by setting it up through OWA? I also have push email and the only info I needed were the server address, my username, pass and port settings.
Can you tell me were exactly the question is asked? I also have Dutty's ROM running, and I want to test if I get the same question. That way I might be able to help you.
If you're trying to use OWA on the Kaiser, try OMA (Outlook Mobile Access). But I think I just misunderstood your question...
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Click to collapse
I go to ActiveSync on the phone, then select Menu, and select configure server.
it asks for server address, which i input., Then I hit next,
then eneter my user name, password, and domain, then select next.
Then i chosoe the data i wanted synhronized.
Then hit finish.
I then go to "Schedule", i select the sync during peak times and off peak times settings. and then at teh bottom of the screen i get adjust peak times, and "when new items arrive" both underlined.
I select when new items arrive and this is where it then asks me for my service provider.
That's strange. I use push email and never ran into this problem (AT&T as well). I go through "Mail->Set up new account", but going through ActiveSync should be the same. Make sure your AT&T connection parameters are configured. For me it always happens automatically (with Dutty's and most other ROMs).
Just thinking here: What version of Exchange server are you using? Push Email wasn't introduced since the introduction of AKU2 service pack for Exchange 2003. Could it be that your company is using an older version of Exchange?
Big_Dutch said:
where do i make this change? its a corporate server, so if its server side I'll just have to live with it I guess.
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Click to collapse
Its server side yes.
You should contact your IT-administrator and ask him to investigate this for you.
Its probably just a permission issue.
You could set your activesync manually to be 100% sure.
By unchecking the "look for settings automatically" in the beginning of the activesync wizzard.
That way you are sure you reach the correct mail server.
I have 3 different accounts set up on live and hotmail. I would like the emails from all of these to be accessible on my Xperia. Sadly every time I try to add the second one the phone does nothing.
I have tried two different ROMs neither of which changed the result.
Hope someone can help.
Thanks.
I'm not a hotmail/live user but i think that the phone wants to associate your live account with windows live. and you can only ad on windows live account. what you cold do is forward the mails to on account. i have 4 email account and i have them forwarded to an gmail account so i only have to ad on account for everything.
like i sayd i'm not an live user so i don't know if there is something you can do i never had this isseu.
ive got 2 hotmail accounts working on mine
Do you have live messenger installed on your phone? as a program not a panel.
You can do it, but you'll get push mail only for ONE account. This is how it works: Set up a new e-mail account, enter a fake e-mail address. The domain-part is important (The thing after @). DO NOT WRITE HOTMAIL OR MSN OR LIVE THERE! Enter correct PW for your e-mail. Then choose POP3 Servers. Servers are: pop3.live.com and smtp.live.com. Make sure you check ALL checkboxes you can, also in advanced, enable SSL, outgoing mails authentication etc. When you're done, EDIT the account you just created and put in the correct e-mail address. Now you can use it
Sweet. Thanks a million.
thats how i got mine to work
but i cant get push email to work how do you set that up?
hi everyone i am getting my nexus one soon and my friend let me borrow his nexus overnight
he wiped it and is running stock 2.1 so i can setup my email and things like that to get used to the nexus one
anyway i am trying to setup my google apps domain with the email app using exchange but i dont know what settings to use
i am not sure what to put in the domain/username field
i already know i should put m.google.com for the server field
extrafuzzyllama said:
hi everyone i am getting my nexus one soon and my friend let me borrow his nexus overnight
he wiped it and is running stock 2.1 so i can setup my email and things like that to get used to the nexus one
anyway i am trying to setup my google apps domain with the email app using exchange but i dont know what settings to use
i am not sure what to put in the domain/username field
i already know i should put m.google.com for the server field
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Click to collapse
I don't think google apps supports exchange? I could be wrong. You'd probably want to just add this as a google account, where in 2.2 multiple google accounts are possible. I think you're doing it wrong.
but u can use the m.google.com for google sync
i even had a setting to enable it on my domain options
and i also used that m.google.com server and recieved emails right away using a normal gmail account to test it out and worked but cant seem to get it to work with google apps domain cuz i dont know what domain/ username i am supposed to put in
extrafuzzyllama said:
but u can use the m.google.com for google sync
i even had a setting to enable it on my domain options
and i also used that m.google.com server and recieved emails right away using a normal gmail account to test it out and worked but cant seem to get it to work with google apps domain cuz i dont know what domain/ username i am supposed to put in
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Click to collapse
You're still doing it wrong....
Exchange is for MS Exchange servers.
What you should do go into accounts and sync, add another google account, type in [email protected] and your password. Should work
how was ot able to work with my regualr gmail account?
aad4321 said:
I would just use the multiple google apps accounts that 2.1 and 2.2 allow. Worst case it may work as exchange. Google apps also does work with exchange but limited. This is a fact because Windows mobile devices are configured with google apps using active sync.
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Correct me if I'm wrong...
Windows Mobile phones use POP/IMAP to sync with any other type of email address other than an Exchange account, because when using an Exchange account you'll need to use the Active Sync protocol.
Google Apps and Exchange are services, not clients or protocols. I don't see how you would be able to use Google Apps with Exchange unless you're doing a migration or have GPO's set on the network to set up Google Apps accounts in Outlook.
extrafuzzyllama said:
how was ot able to work with my regualr gmail account?
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Click to collapse
Probably through either IMAP or its own proprietary communication protocol. Gmail doesn't support ActiveSync
Gmail does in fact support Exchange ActiveSync protocol, and that is exactly how Windows Mobile devices sync most effectively with Gmail, regular or apps version. They made an announcement last year when the ActiveSync Protocol was enabled.
The config settings should be m.google.com for server, and full email address for username. I haven't tried it, because of the following reason:
The most effective way to get at your gmail from an Android phone is with the Gmail app. It does push just like ActiveSync, and supports more of the features of Gmail, like stars, threaded conversations, labels, etc.
Just tried it with my google apps account, works fine in the email app.
On the first screen, enter your email address and password, then hit manual setup
On the second screen, select Exchange Activesync
On the third screen, enter your email address in the username box (remove the leading "\" as well). Leave the password as entered, and replace the server with m.google.com. Select both checkboxes, click Next
Fourth screen, select your sync options (use Automatic(push)) and other settings as you like
Finally, give the account a name, and enter your display name on outgoing messages, and click Done.
Works great.
MountainDrew said:
Just tried it with my google apps account, works fine in the email app.
On the first screen, enter your email address and password, then hit manual setup
On the second screen, select Exchange Activesync
On the third screen, enter your email address in the username box (remove the leading "\" as well). Leave the password as entered, and replace the server with m.google.com. Select both checkboxes, click Next
Fourth screen, select your sync options (use Automatic(push)) and other settings as you like
Finally, give the account a name, and enter your display name on outgoing messages, and click Done.
Works great.
Click to expand...
Click to collapse
Just wanted to put in my pennies. I set up Google Apps accounts as part of my business, and Activesync is the ONLY way you should sync your email on Windows Mobile. It also works for standard Gmail accounts, and it will sync your Contacts and Calendar too. Just don't select Tasks in the sync options or the sync will fail.
Windows Mobile isn't just an Enterprise Solution anymore, thanks to Google.
I tried changing the server of my Microsoft account on my phone to www.outlook.com. I thought that would work, but now I can't sign into my Microsoft account on my phone. Says password is incorrect when I'm using the same account on my desktop as I type this!
Server Adress is m.outlook.com, but I've the same problem and no solution.
I think, it would work to hardreset the device and start with new outlook settings for our MS Account............
I don't hardreset my device, just to figure it out.........
But why changing ??? For better push performance, it's enough to change your live/hotmail account to outlook online with a browser, just login with your live/hotmail id at outlook.com
The live/hotmail id works fine after that, so not necessary to change server..........
cu
spiderbirdy
If you change your actual mail-address from something else to [email protected] the Microsoft Account on the device will be wrong even though it's the same account with different credentials and the server is the same. When you change your Microsoft-Accounts E-Mail address you will have to change it to that address on the phone and this is only possible by doing a hard reset.
Dadstar said:
I tried changing the server of my Microsoft account on my phone to www.outlook.com. I thought that would work, but now I can't sign into my Microsoft account on my phone. Says password is incorrect when I'm using the same account on my desktop as I type this!
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Click to collapse
Do you mean your Outlook.com alias for another email account or is it a (relatively) new Outlook.com account?
StevieBallz said:
If you change your actual mail-address from something else to [email protected] the Microsoft Account on the device will be wrong even though it's the same account with different credentials and the server is the same. When you change your Microsoft-Accounts E-Mail address you will have to change it to that address on the phone and this is only possible by doing a hard reset.
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I think Dadstar didn't change the email address, you can keep it and you have to use it to login at outlook.com anyway. After login you can create an alias email [email protected], but have to keep the old one (MS Account) for login and email traffic for that address. The email Address will not be transferred into [email protected] !!!
I didn't change my email and same problem, when using m.outlook.com as server address. With browser everthing works fine, using same login data, with WP8 it don't work.
Solution for that issue might be right: Hardreset the Phone !!!
If a new outlook.com account is created, it's not necessary to hardreset, just add account on phone in email settings !!!
cu
spiderbirdy
spiderbirdy said:
I think Dadstar didn't change the email address, you can keep it and you have to use it to login at outlook.com anyway. After login you can create an alias email [email protected], but have to keep the old one (MS Account) for login and email traffic for that address. The email Address will not be transferred into [email protected] !!!
I didn't change my email and same problem, when using m.outlook.com as server address. With browser everthing works fine, using same login data, with WP8 it don't work.
Solution for that issue might be right: Hardreset the Phone !!!
If a new outlook.com account is created, it's not necessary to hardreset, just add account on phone in email settings !!!
cu
spiderbirdy
Click to expand...
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The reason why I asked is because I wrote a tutorial on how to use your outlook.com alias on WP8 without the hard reset over on MobilityDigest. I know we were told that we couldn't do it, but I figured it out. Check the link.