So I fanally got my Kaiser yesterday And It kicks @$$ XD
I live in Mexico, So it is an unlocked unit, and it recognized my local cel network as soon as I turned it on with the local carrier's sim (telcel).
One problem though: I can receive calls, but not make them... after dialing, I get the call dropped about 5 seconds later without tone that says "Call Ended" with time 00:00.
Anyway to fix this =(
I've tried the search and nothing popped out. Thanks! =)
- Jim
Sure
Welcome to AT&T.
I left verizon (due to their crippled hardware). I get virtually no signal in various parts of L.A. including my home. You place a call, their signal goes to zero, your call ends.
At least that's my 0:00 story.
I would like to reply to this...because I've been having this problem with AT&T consistently since I've come back to school (I go to school at Texas A&M in College Station)
I guess I could copy and paste a lot of stuff about it, because I've done a lot of posting about it on AT&T's forums...but I'm too lazy so I'll just put the link.
http://forums.wireless.att.com/cng/board/message?board.id=cingular&thread.id=76225&jump=true
My problem, however, is that when I have this condition, I cannot make OR receive calls (received calls go to voicemail, and although I see that I have a missed call or a voicemail message...I can't call the voicemail or I get Call Ended 00:00)
What I found was that whenever I'd call, the icon in the upper right hand corner (the one with the signal bars) would change from having bars and the phone icon to having bars and the 3g icon...it looks as if the phone TRIED to start dialing as a phone call, but changed to data, which knocked out the call.
If I connected to the internet, then I would get the H sign (so I know that 3g works). If I try to call with the H symbol, then the call connects every time.
If I use bandswitch, then I can eliminate the problem by FORCING the phone to go into 3g (UMTS) mode OR by FORCING the phone to go into Edge (GPRS) mode...the problem only exists when the phone is in auto mode (on bandswitch) or if bandswitch isn't installed. My problem is that bandswitch isn't a free program...so I only have a few more days of the trial before it expires.
I hope my topic on AT&T's forums has some helpful information
Subversive Asset 2.0 said:
I would like to reply to this...because I've been having this problem with AT&T consistently since I've come back to school (I go to school at Texas A&M in College Station)
I guess I could copy and paste a lot of stuff about it, because I've done a lot of posting about it on AT&T's forums...but I'm too lazy so I'll just put the link.
http://forums.wireless.att.com/cng/board/message?board.id=cingular&thread.id=76225&jump=true
My problem, however, is that when I have this condition, I cannot make OR receive calls (received calls go to voicemail, and although I see that I have a missed call or a voicemail message...I can't call the voicemail or I get Call Ended 00:00)
What I found was that whenever I'd call, the icon in the upper right hand corner (the one with the signal bars) would change from having bars and the phone icon to having bars and the 3g icon...it looks as if the phone TRIED to start dialing as a phone call, but changed to data, which knocked out the call.
If I connected to the internet, then I would get the H sign (so I know that 3g works). If I try to call with the H symbol, then the call connects every time.
If I use bandswitch, then I can eliminate the problem by FORCING the phone to go into 3g (UMTS) mode OR by FORCING the phone to go into Edge (GPRS) mode...the problem only exists when the phone is in auto mode (on bandswitch) or if bandswitch isn't installed. My problem is that bandswitch isn't a free program...so I only have a few more days of the trial before it expires.
I hope my topic on AT&T's forums has some helpful information
Click to expand...
Click to collapse
It sounds like the information on your SIM card could use an update.
Call AT&T and ask them to send an OTA to your SIM. If you don't have a current IRDB, your phone may not be picking up the correct tower or signal in your area.
I am not actually using it with AT&T... I use it with Telcel, a Mexican Cell Phone Network Service Provider, because it is where I live =).
Anyway, got it to work after a while. I went to Settings (Personal tab) > Phone > Services
I updated the data there; I also "re-found" my network in the network tab, but I'm pretty sure the first procedure got it going.
Tanks for your time.
When my phone was working, I tried to call AT&T locally, but they didn't know what was going on and didn't find anything wrong with the "network"
Subversive Asset 2.0 said:
What I found was that whenever I'd call, the icon in the upper right hand corner (the one with the signal bars) would change from having bars and the phone icon to having bars and the 3g icon...it looks as if the phone TRIED to start dialing as a phone call, but changed to data, which knocked out the call.
If I connected to the internet, then I would get the H sign (so I know that 3g works). If I try to call with the H symbol, then the call connects every time.
If I use bandswitch, then I can eliminate the problem by FORCING the phone to go into 3g (UMTS) mode OR by FORCING the phone to go into Edge (GPRS) mode...the problem only exists when the phone is in auto mode (on bandswitch) or if bandswitch isn't installed. My problem is that bandswitch isn't a free program...so I only have a few more days of the trial before it expires.
Click to expand...
Click to collapse
Under phone settings, there is a tab titled "band" (assuming you have it set to be shown, i think kaiser tweak/ reg editing can expose it) that you can switch between gsm and wcdma (G/E or 3g/H). I had that same problem when i first got my phone. i changed out sim cards a time or 2 and finally got everything working when i manually set the radio to one or the other. I've updated the radio a few times since then, but i still keep the switching manual, in an attempt to conserve battery power (I only need 3g/H when i'm online).
The problem with that is that AT&T branded Tilts never have this tab "band" and kaiser tweak doesn't expose it (I don't know what specific registry edit would expose it)...so I can't just switch between gsm, umts, etc.,
** Of course, I didn't check for an updated version of kaisertweak. One of the topics says it hasn't been updated in a while even though it has?
Yes, even WITH the latest version of kaisertweak and the latest version of the XML, turning on band (and then softreseted to make the options stick) does not make a "band" tab
Subversive Asset 2.0 said:
The problem with that is that AT&T branded Tilts never have this tab "band" and kaiser tweak doesn't expose it (I don't know what specific registry edit would expose it)...so I can't just switch between gsm, umts, etc.,
** Of course, I didn't check for an updated version of kaisertweak. One of the topics says it hasn't been updated in a while even though it has?
Yes, even WITH the latest version of kaisertweak and the latest version of the XML, turning on band (and then softreseted to make the options stick) does not make a "band" tab
Click to expand...
Click to collapse
curious, did you run the decert cab to allow unsigned code to run on your phone? could that be stopping changes from occuring?
heh, time to jump into the 'VOID' then? hardspl it and join the ranks of those who haven't bricked their phones yet! I guess i was lucky to have the band tab on the htc version.
I'm not sure how I would even know if I've run the decert cab or not?
Even though I guess this is the namesake of the site, I wouldn't want to change my ROM even though the AT&T ROM is doubtlessly inefficient as (insert inefficient thing here). To me, unless I know why the problem is happening, then attempting any solution seems counterintuitive (like giving the man the fish instead of teaching him).
So AT&T suggested just randomly sending a new SIM card (yet I know from other people's experiences that that doesn't necessarily end the problem) and AT&T has suggested to others that they get a new device (which has also not necessarily ended the problem.) These are just as shallow solutions until I know why the problem exists in the first place.
Jimmyy said:
So I fanally got my Kaiser yesterday And It kicks @$$ XD
I live in Mexico, So it is an unlocked unit, and it recognized my local cel network as soon as I turned it on with the local carrier's sim (telcel).
One problem though: I can receive calls, but not make them... after dialing, I get the call dropped about 5 seconds later without tone that says "Call Ended" with time 00:00.
Anyway to fix this =(
I've tried the search and nothing popped out. Thanks! =)
- Jim
Click to expand...
Click to collapse
Hey Jim,
I wonder how no one has pointed it out till now, but MAYBE it could be a problem with the Radio rom in ur phone.
Have u tried upgrading to a different RADIO? do u know which version it is?
The following radios have been doing great with ppl around here...
1.27.12.17
1.27.12.32
You can download them from here:
http://forum.xda-developers.com/showthread.php?t=349375
Try flashing one of the above mentioned and see if that solves ur problem!
hope this helps!
I guess you were addressing Jim, but I think I simply need to know if 1.27.12.11 for Radio is a known faulty radio (because that's the radio *I* have...so if other people know it to be faulty, then that's great for research)...and why? If so, then that would be the reason why it doesn't work (which is what I'm looking for) and then I'd be willing to switch easily.
But not before then.
Checking the radios topic, it seems as if no one reports a problem with 1.27.12.11
so...I don't know if switching is going to fix anything
I'm putting my problem on hold...it seems like it can transition better now and call out or receive calls better.
I've had the same problem with Telcel until I upgraded my SIM card to a 4.0.
The replacement costs $110 pesos (about $10 USD) and it's a quick and painless procedure!
Note: I still get the occasional call drop, but it improved things dramatically.
Try it out!
Cheers from Tijuana!
Rayan
my friend, I have the same radio 1.27.12.11
and the same problem.
I just found this topic searching why my phone do not work at 80% of the time, the mobile provider here in argentina recently told me "your phone have a problem" so I'm in crisis.
Let'see what happen updating the rom / radio / etc !!!
Related
Guys,
When I got my P3600 some weeks ago I didn't experience any problems with problems with calls dropping. But ever since I've upgraded to WM6 I am experiencing this problem... the calls drop at random, sometimes I can talk for hours without any disconnect, and sometimes the call drops and I cannot even call the person back... And even after downgrading to the shipped rom, I still have this problem... That made me wonder if maybe I have had problem when I got the device but at that point I was just lucky not to have calls dropping.
Yesterday was the last time a call dropped on me. I couldn't call the person back, the phone didn't establish a new connection. When I finally got the person back on the phone (2 minutes later) he/she said that the whole time she thought I was driving through a tunnel and that I would reconnect because... I stayed connected at the other phone... After 2 minutes, she said, the connection was finally broken and that's when I was able to call again.
So sounds to me that windows mobile disconnects me and that the operators network still keeps my number connected.
Well, needless to say, I want to fix this issue. I have a 3G Vodafone NL subscription but I read that 3G could be the cause of my issue. so I've just disabled 3G. Now I'm just running on GPRS... Which isn't how I want it to stay. Any ideas, same experience/ pointers how to solve this?
Thnx. Arend
Reply from HTC
This is the reply I got from HTC:
Try to remove it off 3G go to settings / phone / band - then select GSM from the top drop down menu.
Should now reset.
If it comes up with an error, turn on flight mode then do the above again.
Click to expand...
Click to collapse
So based on this reply it seems that 3G might be causing my issue.
I replied to HTC:
I have followed your instructions but now I can only use gprs... but I have a 3G subscription with my provider. So even if this workaround works, it's not to my satisfaction.
Pls advice.
Click to expand...
Click to collapse
I'll post their reply.
Further, if someone has more info on the subject please let me know.
Same problem here...
No issues before upgrading to WM6. Sometimes the call drops out after a few minutes, sometimes a few seconds, and sometimes already after a few rings. The other day I had to make a call 5 or 6 times to finish the conversation - very annoying...
I'm running the first official Australian WM6 release for Dopod/HTC, i.e. the one that got pulled off the web for a while. Possibly going to the newer release of the ROM update solves the problem? Even though I think both versions run on the same radio ROM.
I've used the same rom as you to upgrade to WM6. But in my case, even when downgrading to the shipped rom, I still had calls dropping. And like you, sometimes after minutes, seconds etc.
Still having no drops since I have turned 3G off. But I just wanted to look something up on the internet... took minutes to get the info on my screen with GRPS, so it's not much like a solution.
This is the reply of HTC:
Dear sir,
Regarding your situation with the device , I would suggest you, to? resolve your issue with the network coverage ,to practice a hard reset on your mobile with the following step:
START -> Setting->System->CLEAR STORAGE and follow the procedure, if you have already done this manipulation , I would direct you? to this service and check the right number on this area with your network ush the green button to call->then go to menu-> option ->Services->select the on the following list ->Voice mail etc-> and then get setting -> and check that the number is right with your network provider.
Click to expand...
Click to collapse
Needless to say, but I'll say it anyway, I have performed hard resets... indeed, multiple
The second action they adviced, sounded a bit strange to me. But when I retrieved the settings I saw that there was no number filled in for voicemail. So I've entered 1233 (Vodafone NL voicemailnumber).
So maybe the last action has nothing to do with my issue, but who knows.
So now I am running again on 3G. I'll keep y'all posted.
Just checked it on my device and there is already an entry under voice mail. So I severly doubt that it has anything to do with the voice mail settings, too.
No, I guess you are right.
Further, since I am running 3G my signal I noticed my signal is weaker then running GPRS-only. My calls have not dropped since but I do get complaints that people sometimes cannot hear what I say because my line goes dead, and a moment later it's back again.
I've got another reply from HTC:
---
If a hard reset didn't solve the problem and the problem only occurs when switching to 3G, than this can be caused by the following;
1. Problem with the device.
2. Problem with the network, ???
I would suggest to test your SIM in another HTC device with 3G and see what happens. If it happens again than it is a? problem with the network. If it works with that 3G device than it could be a faulty device. The experience is that it is related to the 3G network himself. If it is a network issue, than you can ask them to deactivate the 3G/HSDPA.
We can't find this out for you in the UK, you need to see if you could determine the problem yourself.
---
Thus the support of HTC.
So now I have written an email to vodafone. I'll keep you posted.
Same problem !
Try to flash your device with ROM_Radio 1.41.00.11,
Friendly
Barichon said:
Same problem !
Try to flash your device with ROM_Radio 1.41.00.11,
Friendly
Click to expand...
Click to collapse
Ok... but I'm somewhat confused... are you experiencing the same problem with 1.41.00.11? Or did you solve the problem by flashing to 1.41.00.11?
2----> solve by reflashing with 1.41.00.11
Ok, I've upgraded to 1.41.00.11.
So far, I've experienced no calls dropping on me.
Nevertheless, I've also made a phonecall to Vodafone explaining the issue. They acknowlegde the issue... SAY WHAT?!! Yes... they acknowledge the issue and recommend turning the device to GRPS only. WHAT?!!.. Chill, they can at least try that, who knows, maybe I would have said yes.
So, I explained GPRS only is not an option since it is a tiny bit slower then what I am paying for.
They've put the call through to their 2nd line and keep me informed. So as soon as I hear something I will get back to you.
ps. What I found very great is that they did not cut it off with "Ow, you are using the HTC P3600... I'm sorry, we do not support that device." Vodafone NL, keep up this great level of support!
Ok, so far I've heard nothing from Vodafone. And so far I have had one call that dropped. So although that is a huge improvement, it still sucks.
So... now what? The way I see it:
1. I want to have fast internet on my PDA (3G), so only GPRS is not an option
2. There are problems with the 3G network which make calls drop every now and then
3. Vodafone isn't going to fix this in a short period of time.
So the question is: what is more import to me: 3G or a reliable phone connections?
The answer is: reliable phone connection.
So I will switch my network to GSM instead of auto and when
I really need fast internet I will switch to 3G.
Case closed... well, not really... but still, case closed.
Hi
I think is not the operator problem and could be the phone problem, I am using the D810 in Singapore with Starhub and have the same problem with drop calls once I use 3G network. If I switch to GSM only than is perfect no drop calls and calls quality improve also.
So sad having a 3.5G phone and can't use 3.5G service
Could be, but HTC and Vodafone confirmed me that it has to do with the 3G network. And I do not want to know the technical details about all that so I'll leave it at that.
My first full day using the phone. Hadnt had an issue until this evening. For some reason i can not make a call. Im in an area that only gets edge, but it shows i have three bars. When i try to make a call it never rings or says connected, it simply ended after about 7 seconds or so. I can however browse the internet or watch my slingbox on the phone so it seems my connection is good. I tried a hard reset, but issue remains. If i try to make a call it will go through maybe once out of every 20 attempts.
I saw a few similar threads, but nothing like this. Anyone have any thoughts?
apparently there is a huge outage in the NYC metro area with cingular. So, thankfully its not the phone. way to go cingular!
im having a similar problem on fido in Vancouver, tho i dont think its as bad as yours. intermittent phone use at best.
I am having the same problem as well. It just says dialing but no tone. I remove the battery and it works again. But a day later and then it starts to act up again.
I was advised to update my sim card since its 3 years old now.
I am with Fido in Montreal Quebec Canada.
Hey Every1,
While surfing the web lets say on a HSDPA connection if someone tries to call me they are automatically sent to my voicemail. I then get a text some time later saying I missed their call. The only way to solve this is to not use the internet and then disconnect the data session by clicking the h in the top bar.
Ive been searching through the forum and on the web in general and have seen this problem mentioned in regards to vodaphone but not t-mobile. In fact with t-mobile I have read that it should/does cancel the data session automatically to allow for the call or drop down to 3g so that call can be taken.
1) has anyone else experienced this problem?
2) if so is there a soloution? The only one I can think of is to disable hsdpa in the registry or set connections to cancel data connections after a small period of inactivity.
This is kind of frustrating when ure trying to find a friend and using google maps and he/she cant call get hold of u cos it keeps going to voicemail!!
Any help/other users on t-mopbie uk commenting on whether they suffer from this problem would be appreciated.
Im running standard tmobile radio (1.27.12.32)
Thanks
I'm using the 1.27.12.17 radio, and can make and receive calls when on an HSDPA connection. I'm on T-Mobile, too. Possibly change the radio and see if that makes a difference?
I get the same problem when using data on the HSDPA connection. When using 3G, the call will go through.
According to this: http://forum.xda-developers.com/showthread.php?t=321596 it is likely to be a network problem. Is it worth asking T-Mobile about this? Are people on other networks having this issue too?
Prufrock said:
I'm using the 1.27.12.17 radio, and can make and receive calls when on an HSDPA connection. I'm on T-Mobile, too. Possibly change the radio and see if that makes a difference?
Click to expand...
Click to collapse
Is that radio a standard t-mobile one or did u flash that ureself? Thanks
Did a bit of diagnosis and further reading on other info from other sites.
It appears I am not alone, and unfortunatly the information is varied some saying its networ and other the phone.
Its not just HSDPA but 3G to, if ure doing some data donwnloading it wont allow u take a call. The only way to have data and the ability to recieve calls at the same time is using standard gprs, which kind of defeats the purpose of having this phone in the first place. Here are some things i tried.
1) HSDPA ON - tried looking at some pages and whilst i was downloadin called from my other mobile to my kaiser, no luck took a while then went to voicemail. Once it finished downloading and it was inactive (but ie still up) it dropped down to 3g and accepted incoming calls. Also i tried to make a call while surfing and it worked fine. When i then rang from a 3rd phone whilst on the call i made it recieved it in hsdpa mode no probs (call waiting).
2) HSDPA OFF - Same as above to be honest not even worth dropping down as u cant even tell if it will accept calls as it just says on 3g rather than dropping down.
3) UMTS OFF - Works fine recieves data and make and recieves calls.
This is really annloying as it defeats the purpose of having this phone. Im quite happy to not surf and talk at the same time but i dont want to miss important calls. Id really like to know if any1 else is experiencing this problem and what they did about it, whether it is indeed network specific or a problem with me/all kaisers.
This also means u really cant have skype and or msn signed in all the time as it wont auto disconnect when a call comes in.
Thanks
thanutz said:
Is that radio a standard t-mobile one or did u flash that ureself? Thanks
Click to expand...
Click to collapse
Flashed it myself.
Prufrock said:
Flashed it myself.
Click to expand...
Click to collapse
Awesome...and everything is working fine on that rom? Did u have the rom I had to begin with?? Just debating whether flashign the radio rom may cure my problem
Thanks
Anil
Prufrock said:
Flashed it myself.
Click to expand...
Click to collapse
oh one last thing, when u flashed the radio rom did put a different software rom on it e.g. from t-mobile to htc original? As u had a radio file did u bother to sim unlock...how did it go...
Sounds like i might just flash the radio rom to see if it cures the problem and might aswell sim unlock it at the same time. Just curious to know ure experiences
Two links one 2 the radio u said and one to radio dump tools
http://wiki.xda-developers.com/index.php?pagename=Kaiser_Radio
http://forum.xda-developers.com/showthread.php?t=359015
Someone on T-Mobile please comment.....
Hi,
I'm on T-mobile UK, I'm on the standard WnW so dont have the HSDPA, but I did have the same problem on 3G, couldnt take calls while surfing.
It was bugging me as hell. After some research (out here and on some other forums) I tried the bandswitch app to change the band to GSM (it was on 'auto') and it worked. After a couple of days, I uninstalled bandswitch and reverted to 'auto' again and everything worked fine. I havent had problems and its been over a month now.
Regarding sim unlocking and CID unlocking, I've done that recently. I was on radio version - 1.27.12.11 and am now on 1.27.12.32
just waiting for a good stable 6.1 rom and will flash then.
hope this helps.
cheers
Thanks Koowdewil im gonna give that a try
Do u know where i can find the bandswitch app that you used???
here: ??? http://forum.xda-developers.com/showthread.php?t=286844
I emailed T-Mobile about this and here is there response:
Dear .....
I am afraid this is normal for this device. When you are browsing the web and the page has already loaded then the call will come through as normal. However if the device is still in the process of downloading the site then the call will go to voicemail. I am afraid there is no way round this issue as this is the way it has been designed by the manufacturers. Please contact us if you have any further queries. Thanks.
Regards
Stephen
T-Mobile
Yes, you could try there or just google it, danielherrero is the developer. I've heard about t-mobiles response but after switching the mode to 'gsm' for some time and then reverting back to 'auto' I havent had the problem.
Thanks so much gonna give this a try
I'm on T-Mobile UK and have flashed Duttys new 6.1 ROM and am experiencing this same issue. any ideas which is the best 6.1 compatible Radio for T-Mobile Uk?
Funnily enough I have started badgering T-mo UK about the 6.1 update already and they have started using there normal excuse of doing heavy beta testing compared to other CPs.
Typically ignoring them I am awaiting a response from my contact on the inside about the 6.1 update release....
With regards to the Call/HSDPA/3G issue I cannot say I have experienced this however 90% of the time mine is fixed to GSM lol
I've got a 3 PAYG sim and TM contract. Just tried this with 3 and call came in when streaming with realplayer and loading internet page no problem.
Same with test with TM too.
Using Duttys 6.1 with 1.64.08.21 radio.
Im on T-mobile UK with webnwalk and having no problems with this, I used a tweak to enable hsdpa/3g on continues so its always ON...
I can still recieve calls while using the inet at the same time.
Hi everybody, I am using GPRS and facing the same issue; No incoming call while GPRS is on... so any idea ?
regards
Hi,
I have had the HD7 for a few weeks now... before the nodo update i never had a problem with it but ever since then, i keep getting a lot of error messages for text messages saying the message wasn't sent. This usually happens when the signal is 1 bar or no bars (but signal is still there) and sometimes even happened with full bars.
Anyone else have this problem? I am with Bell in Canada
same also with hd7 in tmo usa
same problem 02 UK
However ive found that if i go into the settings and into the carrier options and switch off 3g, everything works fine , texts are sent and received and i have no issues
this problem seems to come and go for me so im presuming its the same deal that you have - when the 3g signal is low its unable to connect correctly - and since it has a 3g signal it dosent auto downgrade to the lower speed connection - so manually disabling 3g forces it to connect at the slower speed
hope this helps a little
feel free to tell me im talking bollocks tho - this is just my experience of the problem
No message errors here on O2 UK. I've had the HD7 since release & use messaging a lot. I don't get a 3g signal in my area, so that might be a factor.
Sent from my HD7 using XDA Windows Phone 7 App
Hey mate...Bell in Toronto area here. I've been getting the same thing, rather often tiotoo A few times I think it was due to receiving a text the same time or very shortly after trying to send one..it's weird though, pretty much every time I click to resend it goes no problem. You're not alone with that issue mate lol
phew ok awesome then... it hasnt been doing that for me ever since i started this thread lol, so i am a little happy for now... i am going to send off emails to bell and HTC and see what they say regarding this issue.
As per the 3G connection trick, as soon as i turn mine off, i lose all signal from the phone... the dialer just says "emergency only".
Thanks
saketh321 said:
phew ok awesome then... it hasnt been doing that for me ever since i started this thread lol, so i am a little happy for now... i am going to send off emails to bell and HTC and see what they say regarding this issue.
As per the 3G connection trick, as soon as i turn mine off, i lose all signal from the phone... the dialer just says "emergency only".
Thanks
Click to expand...
Click to collapse
I think it is a network issue. I'm on Telus (sharing towers with bell) and I have this problem on my HD7 and Galaxy S. Only in the last couple weeks.
I have to keep resending texts
Blue1k said:
I think it is a network issue. I'm on Telus (sharing towers with bell) and I have this problem on my HD7 and Galaxy S. Only in the last couple weeks.
I have to keep resending texts
Click to expand...
Click to collapse
Oh yeah that's right... i forgot Bell and Telus dont have edge bands. Hopefully the text messaging thing can be fixed soon... its getting annoying now.
I've been having the same problem. I used to send text messages in the loo's on my break, but now if I go there the signal is weaker and it fails alot. never used to before nodo.
This has been an issue for me since Day 1. My college is in a low coverage area and anytime im here, i sometimes get the error message.
I dont pay it much mind because if my phone is showing 1 bar or no bars, then it is obviously not the phone's fault(in my case) but the fact that I am just in a low coverage are and it struggles to get the message out.
This happens more so with my pic message than text message.
Sometimes people have also told me they have text me and I never received it or I'll text them and they never receive it.
carmeng4evr said:
This has been an issue for me since Day 1. My college is in a low coverage area and anytime im here, i sometimes get the error message.
I dont pay it much mind because if my phone is showing 1 bar or no bars, then it is obviously not the phone's fault(in my case) but the fact that I am just in a low coverage are and it struggles to get the message out.
This happens more so with my pic message than text message.
Sometimes people have also told me they have text me and I never received it or I'll text them and they never receive it.
Click to expand...
Click to collapse
did you check with anyone else in t-mobile that goes to your college? I do remember reading where people are complaining the hd7 has a weak antenna.
But even then so, 1 bar is no excuse for a text message to not go through.
I have the same problem. my phone will have full bars one moment then the next it will be down to one and "cant send: text message error" its annoying because i will reply and then look at my phone a hour later and see why they havent replied and the message didnt even send >_<
Some other times my phone get NO signal at all for a couple minutes then randomly has full bars again, its really irritating. I live in a college town where everyone here gets good signal.. no reason for this. I dont really remember it happening when i had the February update.
Ok so i sent HTC an email and this is the reply I got.
I understand that since performing the nodo update on your HTC HD7, you have been having issues sending text messages. I checked around with several of my coworkers and tried to find other instances of this issue occurring from other forums, but it appears to be a fairly uncommon issue. I took a look at the forum thread that you started and obtained more details such as this usually tends to happen when there is low signal. I see that some of the other posters recommended reverting to 2G in such a situation and that is not a bad idea. You can enable 2G only by going to Settings> Cellular. Additionally, the way you hold the phone can affect the signal as well. You may want to try holding around the sides so that your palm does not come in contact with the back of the phone, which can block the signal. Aside from that, you can also try a factory reset in case an issue occurred during the update and did not install properly or caused corruption in some of the files in the phone’s software. Please be sure to back up the information on your phone and the go to Settings> About Phone> Factory Reset.
To send a reply to this message or let me know I have successfully answered your question log in to our ContactUs site using your email address and your ticket number 11CACW17ENA000115.
Sincerely,
Lydia
HTC
I'm glad I am not the only one having this issue. (T-Mo USA) Mine started acting up last night with my 3G being EXTREMELY slow loading web pages and then ultimately not being able to load anything. Then this morning I am unable to send text messages, but randomly I will receive many emails and texts (like I only have a connection for a few seconds), then when I try to reply I am unable to send. Very frustrating.
i too have experienced this so here are some tips. For me i only get this problem when pressing send and right away press the home key or back key which interrupts the sending process result of fail sending. Enabling 3g if you dont have it is another problem so disable it. I also get this problem when locking the phone right after i press send so wait till it finish and then lock .
i hope this helps, if not restart the phone, and if that doesnt help take it to tmo and exchange =)
I've had this problem on my Omnia 7 since day one. Always have to disable my damn data.
And the ***** of it is when I go to re-enable data afterwards I have wait a few minutes to get it working again. Sometimes I have to turn the phone off and on in order to get data.
It's not a cell carrier problem since on my Diamond 2 I never had a problem, and the same thing with the x10.
Same problem with Samsung Focus on Bell. After NoDo update, SMS has been useless. I will get SMS, although often late. Sending is worst, I get the dreaded 'cannot send' message. I will occasionally be able to send some. Wondering if it's a signal issue. However, I can send just fine putting my SIM in another phone.
I've had T-mobile HD7 since last november, my girlfriend and I exchange about 30 messages every day, never had this problem before the NoDo update, not even once, no matter how bad the signals were. Im 99% sure its NoDo update causing this not t-mobile network. It's so annoying when you text somebody then go do something else, 20 minutes later you check back and see this un-happy face and can't send message.
BTW, Factory Reset won't help, tried that.
seantan2001 said:
I've had T-mobile HD7 since last november, my girlfriend and I exchange about 30 messages every day, never had this problem before the NoDo update, not even once, no matter how bad the signals were. Im 99% sure its NoDo update causing this not t-mobile network. It's so annoying when you text somebody then go do something else, 20 minutes later you check back and see this un-happy face and can't send message.
BTW, Factory Reset won't help, tried that.
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Click to collapse
yeah tried that too man... WPcentral wrote an article asking other people if they are having that issue and it seems some are and some arent.
http://www.wpcentral.com/sms-issue-hd7-Nodo
It will happen occasionally if I'm on Edge network. If I have a solid 3g signal it never happens.
First of all, I want to say that I found people with the same issue using Android everywhere and with a lot of different phones, so it's probably an Android bug rather then Moto X itself, but I wanted to leave my report.
I came from an S3, which suffered from the same problem when using Cyanogenmod. When using official Samsung ROM everything worked as it should. Now, I'm getting the same issue on my brand new Moto X.
When I try to call someone, sometimes it just doesn't call, after I press the dial button, it just hangs (without ringing) and finished the call with a "Cal ended" message. It happens randomly, and sometimes I can't call anybody for like 2/3 hours.
The simcard has been changed from the S3 (micro) to the Moto X (nano), so it's probably not it. Also, with the Samsung ROM it didn't happen.
I can still receive calls and messages, and the signal strength is fine most of the time. I just can't call.
Today I faced this problem and then I tried calling from my girlfriend smartphone (samsung ace IIx) at the same time, which is from the same carrier, calling to the same number, and it just worked fine. Mine still didn't work though.
Here is a thread on people on xda facing the same problem, but with a different phone: http://forum.xda-developers.com/showthread.php?t=2351227
Don't know what to do.
i've had the call not go through as you've described, but have never had a phone not let me place "any call" afterwards. i always chalked it up to poor performance (limited RAM, too many processes, etc). My DROID3 would do it and often times when it finally did make a call, there was zero sound and I would have to reboot the phone.
640k said:
i've had the call not go through as you've described, but have never had a phone not let me place "any call" afterwards. i always chalked it up to poor performance (limited RAM, too many processes, etc). My DROID3 would do it and often times when it finally did make a call, there was zero sound and I would have to reboot the phone.
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Click to collapse
Hmm, it doesn't seems like poor performance. I ended up every task and it still happened.
However, I noticed that when I check the "2G ONLY" option it comes back to work. Maybe it's something with the HSPA/HSPA+ connection.
it could be completely carrier dependent then. my experience has been with vzw.
Moto X "Call Ended"
I have experienced this same problem in Houston on the T-Mobile network after switching over to Android. My T-Mobile rep told me they have had towers vandalized for copper which has impacted service for them, I believe he said it was about 15 towers and 10K a pop to get things corrected. What gets me is I was on a Bold 9900 and while I had signal problems in the affected areas of town I didn't not experience the "call ended" issue. I can also call other T-Mobile phones from those same areas but not land lines so to me this seems like a possible network routing issue which I have seen before between specific carriers.
If the problem does continue I may have to switch carriers. T-Mobiles service was previously outstanding in Houston but recently had not been great after the 4G LTE upgrades. I support multiple hospitals and need service to work correctly and will work with the T-Mobile Engineers to see if I can make headway on that front. I noticed another MotoX user reporting he only had the issue when flying in to Houston for work and that everything worked for him outside of Houston. His solution was to operate in 2G mode which for me is really not an option. I have to handle a lot of tasks over the network while on calls.
Anyways I would appreciate it if others could post if they are experiencing these issues and give as many details as possible so we can try to isolate the root cause of this problem and if found to be a carrier issue we can escalate with them. Thanks
dicarli said:
First of all, I want to say that I found people with the same issue using Android everywhere and with a lot of different phones, so it's probably an Android bug rather then Moto X itself, but I wanted to leave my report.
I came from an S3, which suffered from the same problem when using Cyanogenmod. When using official Samsung ROM everything worked as it should. Now, I'm getting the same issue on my brand new Moto X.
When I try to call someone, sometimes it just doesn't call, after I press the dial button, it just hangs (without ringing) and finished the call with a "Cal ended" message. It happens randomly, and sometimes I can't call anybody for like 2/3 hours.
The simcard has been changed from the S3 (micro) to the Moto X (nano), so it's probably not it. Also, with the Samsung ROM it didn't happen.
I can still receive calls and messages, and the signal strength is fine most of the time. I just can't call.
Today I faced this problem and then I tried calling from my girlfriend smartphone (samsung ace IIx) at the same time, which is from the same carrier, calling to the same number, and it just worked fine. Mine still didn't work though.
Here is a thread on people on xda facing the same problem, but with a different phone: http://forum.xda-developers.com/showthread.php?t=2351227
Don't know what to do.
Click to expand...
Click to collapse
Call Ended Issue Resolved
Hi All,
I see this Call Ended Issue in many brands. So I assume the error is a combination of the Network along with the SimSlot.
I tried various combinations for my Moto-E mobile.
Before i post the solution i found, Let me provide a brief about the problem.
I use Vodafone network on sim1 slot and Uninor network on Sim2 slot. I started facing the call ended issue on my sim 1 vodafone network.
I inter changed the sim's and found the network working absolutely fine. This makes me to understand that the sim1 slot with the vodafone carrier has some network issue where that IMEI code has some problem.
i tried to place the vodafone sim again on the sim 1 slot and found the problem persists. So i came to that conclusion.
Hope this might help you and provide a instantaneous and temporary resolution.
Thanks,
Praveen.
Call Ended problem still going...
Hey,
I just rooted my Moto X (XT 1053), like 5 min ago, in the hope to fix this same problem. I`m no programer/developer and have nothing against rooting, I just don`t think I`m that kind of user. Anyway, about a week ago my phone started to drop my calls right after dialing. I restored factory settings, updated it and nothing worked. I took it for service and they offered to charge me 150 bucks to restore factory settings and update the software. So I was kinda forced to root and try to fix it this way. The problem is that I probably don`t understand half of what you guys say, so if there are any kind souls out there, please help me out.
To sum it up:
- No Sim Card error
- I get carrier services and can use mobile internet (3G because 4G is still too explensive here in Brazil)
- Directly drops my calls
- Won't receive calls
- Won't send or receive text messages via carrier (just over 3G or wifi)
I`ve tried another carrier's Sim Card, no go.
I`ve tried my Sim Card on another phone and it worked just dandy, so I really don`t think it`s carrier related.
I`m running Android 4.4.3, as the other updates weren`t available for my phone via Motorola. I thought maybe updating to a newer version of Android might do the trick. I just have no clue on how to do that on a rooted phone... or on a non rooted phone for that matter.
Can anyone give me any tips/pointers/etc... ?
Thanks!
I have the same issue with my moto x on Verizon. Have you been able to figure it out?