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so i cracked my LCD a couple weeks back..today i recieved a replacment LCD from htclcd.com ...followed the instructions from the site..now i turn on my phone..and everything works perfectly..exept it cant find a signal anymore...seems to recognize the sim card...everything else works fine..just no signal...where could the problem lie? any suggestions? thanks in advance!
I would be very suprised if the lcd has caused this issue, have you tried a manual network selection yet?
It is likely that you have accidently disconnected or damaged antenna or connection to the antenna. I'd try to disassemble, examine visually that all parts are OK and reassemble the phone.
thats that i was thinking..but i dont know where the antenna is located in the phone so i dont even know where to begin to look
Hi stolli,
please let me know if you could repair your phone I have the same breakdown for the same reasons.
thank you
is there a way to replace the keyboard or fix the problem somehow?
It may just be the Keyboard FPC connector is not inserted firmly enough. See pages 21 and 33 of the manual.
www.mikechannon.net
Mike
Hi, it seems that all lugs looks good, but it is not easy to see if contacts are OK, Wlan, GPS, Bluetooth are OK but not GSM
I tried to connect via VOIP, voip is connected but i always have no services??????
green led is flashing, is it for GSM, wifi or dial?
stephlight said:
Hi, it seems that all lugs looks good, but it is not easy to see if contacts are OK, Wlan, GPS, Bluetooth are OK but not GSM
I tried to connect via VOIP, voip is connected but i always have no services??????
Click to expand...
Click to collapse
did you insert the lugs from the battery side first? the contacts are the gold pieces...if they are intact they should be fine..when you put the tilt backtogether did you put it together firmly, tighting all the bolts? also make sure flight mode isnt on
stolli said:
did you insert the lugs from the battery side first? the contacts are the gold pieces...
Click to expand...
Click to collapse
Yes, I also slightly recovered "lugs" that looks a bit twisted.
Do you with one is used for GSM?
stolli said:
also make sure flight mode isnt on
Click to expand...
Click to collapse
I changed several times mode phone to flight to test the line but still nothing.
I will work in Paris tomorrow, I'll test the gsm signal will be better , but on my other phone with the same Sim all is good.
Thanks.
the reason why the lugs are neceassy is to hold the casing firmly down so the gold connecters touch...make sure that the casing is tightened firmly down..and maybe lift the gold connecters on the main casing a little bit so they stick out more (thats what i did)..make sure not to break them tho..
The problem must come an other part, the lugs are good.
I had great difficulty connect to GSM in Paris yesterday.
I have disassembled it again checked and reassembled but nothing new.
thanks for your help.
Hello
I killed my Kaiser by flashing a Touch Diamond ROM to it.
Sent it to repair service and they say the Mainboard needs to be replaced,but the price for repair is ultragious .
I realy need the device,it was a big help in my confused life style.
Can anyone tell me how can i fix it myself. Or where i can buy a mainboard. Or where can i send the device to repair for a cheaper service?
Thanks in advance for all your help guys.
Some of the keys on my keyboard are dead, any clue? Disassembled several times with no luck...
Doh... looks like the keys are gone.
WOW! It works, when I gave up! Ironic! DD
Ok, so if there happens to be others with the same issue.
Make sure when you connect the golden keyboard connector that the black thin line on it gets positioned exactly where the brown lock ends.
This problem came out of nowhere. I have been using the same ROM for several months (version: 3.29.707.0 WWE) and have not installed anything new to the phone. If I slide the phone shut, it loses it's signal (in an area where I have plenty of bars). When I open the comm manager, turn off the phone service, then turn it back on I get the message saying that my SIM card is missing. When I slide the phone open and repeat the process of opening the Comm Manager and turning off the phone service then back on, everything is fine. Does anyone know if this is a hardware or software problem. I am going to re-flash shortly and see if that changes anything.
EDIT: I have just flashed to NGY Professional v1.2 - M2D Fix. Everything works fine when the device is slid open. As soon as I close the phone, it tells me to insert a SIM card. While the phone is open, I started the SIM manager program, it listed all numbers saved to my card. I then slid the phone closed. It kept the numbers displayed until I exited the program. HELP PLEASE!!!!
Kid gloves / TLC
Orflin, I have had similar trouble with my Tilt, but yours seems a bit more well behaved. In my case, the problem was physical. Your problem seems too perfect to not be software or firmware related. At any rate, perhaps my take will help:
Shortly after receiving my Tilt, my device began to intermittently lose power (resulting in a soft reset) or lose signal upon opening the device. I took it to a retail location and a representative was able to reproduce the issue. She then opened the device VERY slowly while pressing firmly on the action. This steady transition allowed the device to function with nary a hiccup until my replacement unit arrived that did not exhibit this annoying behavior.
I recently re-lived this when I decided to purchase an oversized battery with a custom backplate to replace my scorching hot, aging standard battery. Outside warranty, I needed a solution. I discovered that my new battery was ever-so-slightly slimmer in the dimension that forces terminal contact. I used cardstock to increase contact with the springy posts and cleaned the posts. The device now no longer soft resets, loses signal, or corrupts the display on opening. It seems that the jolt of opening the device can exceed the rate of compliance of the springy posts when extended and that this can lead to unpredictable behavior.
Since your device fails when closed instead of open I suggest the following:
1) Clean the battery terminals and the spring posts
2) Pad the compartment on the side opposing the springy posts to increase the force on the posts
3) Clean the underside of the display panel and the remainder of the sliding area
4) Clean the SIM contacts
5) Check and double check the action of the SIM panel (as well as verify power-loss on opening)
6) Retard the sliding action to the best of your ability
7) Power-on the device in the opposite user interface orientation (while open/while closed)
8) Reproduce the issue under unusual gross orientation (use the device upside-down, screen face down)
9) Use the device in a low humidity environment after desiccation
Wish you the best!
Bad electrical contact either on the SIM connector itself (remove SIM, clean and reinsert), or maybe more likely the connections inside the phone between the screen assembly and main body, the connector might have moved a bit.
same problem
I too have this problem recently. I have tried hard resetting the phone, getting a new sim. I will try all of these including flashing a new rom and report back. If anyone has any other ideas PLEASE help.
my symptoms for the doctors of the Kaiser World:
When my phone is slid open and I reset or turn it on phone works as normal and can make calls, receive messages, ect. When I make a call "open" then close the phone or close the phone then make a call it stays on full service until I press call. I get the error message "operation failed" and then "the SIM card is missing" until I slide it open and reset the phone in wireless manager, where it acts normal again with full service.
EDIT: Flashed ROM no difference, same problems
Took apart my whole phone looking for a culprit and to my surprise have found none. The ribbon cable for the sim card (my best guess) seemed to be in very good condition... I am now OFFICIALLY stumped.
Actually, it really sounds to me that this IS a problem with the ribbon.. My sons tilt stated its problems with the same way (except his would only work while it was open). All it takes is one of the copper wires inside the ribbon to break (even just on the inside). If it only works in one position or the other, it woudl be because the 2 end peices get contact then... the ribbon could ahve gotten caught or pinched or something, and that would do this.... Just my opnion...
Even i started facing the same problem. the phone would loose network connectivity and would take few minutes to catch it back. sometimes it would give me SIM CARD missing error. i had to restart the phone to make the SIM CARD detect, but most of the times it would not detect. on slide opening the screen the SIM CARD would get detected 1 out of 50 times. later i gave the phone for HTC authorized service center over there the technician narrowed down the problem to a damaged flex cable which connects the SIM CARD module to the motherboard. will be getting my TILT back from service tomorrow. . will get back tomorrow with the results...
I have this problem too ... but not just when shut.
It's permanent now.
hey guys.... i had the same problem too... after a couple minutes use the sim would " not be detected.." all i did was took a little sticky note and folded it a couple time to make it the size of the sim card.. then i ripped half of it off... then i opened the sim hatch and slid the paper in between the sim and the little silver bracket that holds the sim in...
it seemed to have put more pressure don on the sim so the contacts touch better i suppose... i did this a month ago and have not had a single little problem since.. might be an easy fix for some of you.. .. hope i heled : )
Update
mukhunthan did you have an update? I am wondering if I should buy a SIM card socket (found it for 50 bucks) or a broken parts tilt off ebay so I also have backup parts but could run into the same problem... Also, if it is not the SIM socket then I would be out 50 bucks. Does anyone have any opinions?
jetblck116 said:
hey guys.... i had the same problem too... after a couple minutes use the sim would " not be detected.." all i did was took a little sticky note and folded it a couple time to make it the size of the sim card.. then i ripped half of it off... then i opened the sim hatch and slid the paper in between the sim and the little silver bracket that holds the sim in...
it seemed to have put more pressure don on the sim so the contacts touch better i suppose... i did this a month ago and have not had a single little problem since.. might be an easy fix for some of you.. .. hope i heled : )
Click to expand...
Click to collapse
same fix worked for me
update:
bought a brand new SIM card socket and replaced. Turned on the phone, and while it seemed promising, the same thing happened. I have officially given up and want to through the phone across the room (lol) Have tried everything now from the paper to cleaning contacts, a new socket, new SIM, checking connections, ect. I guess I will be calling this one problem a failure. Now I have just purchased a used one off Ebay so I can have the busted one for spare parts (LCD, speaker, styli', batteries, housing, ect).
Thank you all for your input
hi....here is the update.. Got my phone back from the service center with a replaced SIM CARD Flex. It is working now perfectly.
I have the same exact problem like everyone else. The sim just shuts down when I slide it shut.
I was able to get a cheap replacement Tilt via CL, but my new replacement has horrible reception compared to my old one.
I checked around on the site, and now it looks like I will have to flash my radio to get a better reception.
If anyone has any tips for a first timer, please PM me.
Thanks!
Gooker1 said:
I have the same exact problem like everyone else. The sim just shuts down when I slide it shut.
I was able to get a cheap replacement Tilt via CL, but my new replacement has horrible reception compared to my old one.
I checked around on the site, and now it looks like I will have to flash my radio to get a better reception.
If anyone has any tips for a first timer, please PM me.
Thanks!
Click to expand...
Click to collapse
Try upgrading the radio . U may use 1.70.09.01 radio. As far my experience it provides decent signal and also better battery life.
Try upgrading the radio . U may use 1.70.09.01 radio. As far my experience it provides decent signal and also better battery life. After upgrading the flex my phone started acting weird, call would get connected and on audio on ear piece. later upgrading the radio solved the issue.....
Same here
I have the same issue with my tilt.
I have disassembled it and found out that the main flex cable is damaged.
I have bought one at ebay and currently waiting for delivery.
People, as the sim card socket and it's flex are not moving parts, there's no chance it being damaged. The problem is in the main flex cable that connects the mobo and LCD unit.
My damaged flex shows about 5 lines that are damaged, they are cut off.
PS with this problem the microSD slot is also unavailable.
The phone lits up upon inserting the SD but it wont show up in storage.
I wish U luck.
But be sure that I'm right
I'm having the same problem as well... I'm going to try the sticky note procedure and really hope it works. I can't afford to spend $50 on a used phone :'(
has anyone come up with something new? ive just had the same problem, and here in mexico i dont think there are any htc centers...so im pretty much depending on u guys! pleeeeeeeeease lol
have any of you tried a new sim in it as i have found that the sim warp slightly with heat from the phone. I had this problem a while back and simply slightly bent the sim flat again and pushed the two metal runners down slightly to make better contact. Worked for me
Would it be an issue with the battery? or the board? rom?
It seems as if the battery looses connection with the phone or something along those lines, it works fine when I don't move it, but if i pick it up and go mobile, it turns off on random movements.
Is this a common problem? I have searched and didn't find any help.
TIA
No this isn't common, can you plug it in and move it around? Lets see what that does. I would think the phone is hozed.
ChumleyEX said:
No this isn't common, can you plug it in and move it around? Lets see what that does. I would think the phone is hozed.
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Click to collapse
Hozed? As in water damage? I don't remember it getting wet....
At first, when it started acting up, it didn't even want to charge or turn on. I would plug it in, turn it on and it would reset after the "HTC" screen, continuously.
Now I can plug it in no problem, and it charges. Sometimes, it'll tell me that the battery is out of juice after a few hours or charging, but its rare.
I'm also having trouble sync-ing
I sent the phone in to get it checked out and will post what the outcome is.
I really hope its the end of the batteries life, and not the phone
Hozed is an old techie term saying it's broken.
Stick a small bit of card between battery and back case see if that helps
As for the rest of your problems a hard-reset and if it's not just that the battery isn't making full contact a new battery...
Used to have that problem
This issue was mentioned here before.....and stylez suggested to you, I inserted a piece of folded paper between the battery and the phone (opposite to the battery terminals). Never had that problem again.....this was at least 10 months ago....
DesperateScorpion151 said:
This issue was mentioned here before.....and stylez suggested to you, I inserted a piece of folded paper between the battery and the phone (opposite to the battery terminals). Never had that problem again.....this was at least 10 months ago....
Click to expand...
Click to collapse
I had same problem and solved it by just adjusting the battery contacts. Pull them out a little.
Try rubbing the cold contacts of the battery and the phone with a pencil rubber.
It removes any oxydization, and slight corrosion off the contacts, also use the idea of the card to see if that helps!
Try rubbing the cold contacts of the battery and the phone with a pencil rubber.
It removes any oxydization, and slight corrosion off the contacts, also use the idea of the card to see if that helps!
Not sure why this has posted twice.
Please ignore.
Another probable cause
polish_express said:
Would it be an issue with the battery? or the board? rom?
It seems as if the battery looses connection with the phone or something along those lines, it works fine when I don't move it, but if i pick it up and go mobile, it turns off on random movements.
Is this a common problem? I have searched and didn't find any help.
TIA
Click to expand...
Click to collapse
Check that the SIM card door is fully closed and properly locked
punkhawaiian said:
I had same problem and solved it by just adjusting the battery contacts. Pull them out a little.
Click to expand...
Click to collapse
I've just used your tip to fix my T-Mobile G1. It was always powering off when it was in my pocket or when I flipped the screen out. T-Mobile said it was a software problem and I should return it - and survive with a crummy 2G loan phone for a couple of weeks while it was "with the engineers". ****ing idiots. So thanks a million!
This forum is, and has always been since I bought my Blue Angel in 2004, the most useful on the web! There are so many guys here who ROCK!
Hi,
Does anyone have a problem with the dockcharger? I got the dockcharger in the box with the phone, it came with 2 different inserts. But my problem is that 1 insert is to small and the other is probably to big, at least it will not charge. It seems that the phone get to longe back and loose the connection. Anybody have the same issue?
mlhdk said:
Hi,
Does anyone have a problem with the dockcharger? I got the dockcharger in the box with the phone, it came with 2 different inserts. But my problem is that 1 insert is to small and the other is probably to big, at least it will not charge. It seems that the phone get to longe back and loose the connection. Anybody have the same issue?
Click to expand...
Click to collapse
Hey, I don't have any problem with mine bro. The magnet feels so strong, if I lift my phone, the dock also sticks with it. Tried the other side? I mean rotating the phone itself... IDK it may be possible that your dock might have an inverted magnet, I DON'T KNOW for sure. haha Just trying to help a fellow z1 user.
My phone also stick with the dock if I try to lift it It charge when I put the phone straight in, but when I key go the phone it looses connection so far I solved the problem with a piece of paper, it is exactly enough to keep the phone charging. Strange.....
Solved it! One of the connection pins on the phone got a little bit black plastic on, I removed it gently.... And now the phone charging in the dock
Hi Guys, could you please help me out? A few weeks ago my XZ3 started to act weird. It working perfectly, and after a random time, suddenly its losing both the wifi and mobile network connection (bluetooth is OK). Sometimes a simple restart solves this, but other times its not helping. I tried factory reset, but the problem still occurs. Could it be somehow software related or it must be a harware issue? Any information could help a lot! Thank your very much in advance.
svep said:
Hi Guys, could you please help me out? A few weeks ago my XZ3 started to act weird. It working perfectly, and after a random time, suddenly its losing both the wifi and mobile network connection (bluetooth is OK). Sometimes a simple restart solves this, but other times its not helping. I tried factory reset, but the problem still occurs. Could it be somehow software related or it must be a harware issue? Any information could help a lot! Thank your very much in advance.
Click to expand...
Click to collapse
i got the same problem. and still stuck till now. did you found any solution?
Hardware issue.
svep said:
Hi Guys, could you please help me out? A few weeks ago my XZ3 started to act weird. It working perfectly, and after a random time, suddenly its losing both the wifi and mobile network connection (bluetooth is OK). Sometimes a simple restart solves this, but other times its not helping. I tried factory reset, but the problem still occurs. Could it be somehow software related or it must be a harware issue? Any information could help a lot! Thank your very much in advance.
Click to expand...
Click to collapse
It happened to me a few months ago. Have you trying to turn airplane mode on?
J.M.Siyath said:
Hardware issue.
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Click to collapse
what part of hardware causes this issue? is it repairable?
aizazkhan666 said:
what part of hardware causes this issue? is it repairable?
Click to expand...
Click to collapse
issue may be in chipset so repairing is hard.
I gave it to seller then he sent me another xz3 phone.
now I don't have such issue.
I think it is a manufacturing issue, few phones has this same issue in all Xperia models like xz2,xz3, xperia 1....
J.M.Siyath said:
issue may be in chipset so repairing is hard.
I gave it to seller then he sent me another xz3 phone.
now I don't have such issue.
I think it is a manufacturing issue, few phones has this same issue in all Xperia models like xz2,xz3, xperia 1....
Click to expand...
Click to collapse
i got it fixed from a local repair shop. The issue is caused due to some loose components on the motherboard. There are a bunch golden pins around the edges of the main board, the repair guy called them "signal boosters". i don't know what they're actually called. They're all connected to two main signal boosters right in the middle of the motherboard.
UPDATE: it's the plastic middle frame of the phone!! i finally figured it out.
svep said:
Hi Guys, could you please help me out? A few weeks ago my XZ3 started to act weird. It working perfectly, and after a random time, suddenly its losing both the wifi and mobile network connection (bluetooth is OK). Sometimes a simple restart solves this, but other times its not helping. I tried factory reset, but the problem still occurs. Could it be somehow software related or it must be a harware issue? Any information could help a lot! Thank your very much in advance.
Click to expand...
Click to collapse
I have the same issue.
aizazkhan666 said:
UPDATE: it's the plastic middle frame of the phone!! i finally figured it out.
Click to expand...
Click to collapse
What exactly did you do? replace the plastic middle frame? or repair it? how?
jimly_21 said:
What exactly did you do? replace the plastic middle frame? or repair it? how?
Click to expand...
Click to collapse
I'm sorry it wasn't the middle frame either. the issue came back after a couple of weeks, mostly when phone got hot under heavy use. i figured when i pushed hard on the side of the phone where sim card lies, the phone would lose signal for a sec or two and then come back to normal
I finally managed to fix my phone somehow it hasn't dropped signal even once in two months. i haven't been able to pinpoint what exact component is malfunctioning that's why I'm going to list every little thing i did..
it's definitely one of the metal contact points on the edges of the motherboard near the sim card tray that connect with the phones casing to boost the wifi and 4g signal. i put a small piece of medical tape on top of each contact point near the sim card tray to completely block them off. ( I've marked in the attaced pic exactly which contact points you have to block )
I've also removed the plastic dummy sim holder that sits just below sim card tray to fill the gap between metal sim holder and phones body. put a piece of paper medical tape there instead. put a small piece of paper in the top right corner of phone housing so that motherboard would stay a little above the housing when you screw it (see pic)
make sure motherboard screws aren't too tight
Don't worry it has little to no effect on phones signal reception, you're only blocking the sub antenna
aizazkhan666 said:
I'm sorry it wasn't the middle frame either. the issue came back after a couple of weeks, mostly when phone got hot under heavy use. i figured when i pushed hard on the side of the phone where sim card lies, the phone would lose signal for a sec or two and then come back to normal
I finally managed to fix my phone somehow it hasn't dropped signal even once in two months. i haven't been able to pinpoint what exact component is malfunctioning that's why I'm going to list every little thing i did..
it's definitely one of the metal contact points on the edges of the motherboard near the sim card tray that connect with the phones casing to boost the wifi and 4g signal. i put a small piece of medical tape on top of each contact point near the sim card tray to completely block them off. ( I've marked in the attaced pic exactly which contact points you have to block )
I've also removed the plastic dummy sim holder that sits just below sim card tray to fill the gap between metal sim holder and phones body. put a piece of paper medical tape there instead. put a small piece of paper in the top right corner of phone housing so that motherboard would stay a little above the housing when you screw it (see pic)
make sure motherboard screws aren't too tight
Don't worry it has little to no effect on phones signal reception, you're only blocking the sub antenna
Click to expand...
Click to collapse
Bro i followed your method but problem is still occur. What can i do to fix this?
[email protected] said:
.
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Click to collapse
Same problem here...no wifi or gsm signal....i cleaned the contacts on mother board with alcohol but still nothing. Cant find motherboard to buy either. Just stupid.
kojak989 said:
Same problem here...no wifi or gsm signal....i cleaned the contacts on mother board with alcohol but still nothing. Cant find motherboard to buy either. Just stupid.
Click to expand...
Click to collapse
So what you did at the end?
Any update on the matter?
I was able to partially solve my problem with my phone, I took out the black antenna frame and very carefully placed transparent scotch tape (because it´s thinner than medical tape) in all the contacts that are marked in red in the atached picture but now I´m thinking that I shouls have placed tape also on the places marked with green.
So what change I experienced on my phone with this method?
well the phone now has Network and wifi signal all the time and very ocassionaly it does lose the network and wifi signal for a second but when this happen the phone does not say that there is no sim card and does not freeze and restart, it just recovers signal by itself and I can continue using the phone.