After sleuthing through the forum archives I have finally found out why I have not been getting missed call notifications on my phone. The MyFaves collection of programs (I do not know which one) are recording the missed calls in their own log, not the one that the phone uses to give notifications. I am using ultimate launcher and the Myfaves Today-plugin is hidden.
The problem:
When contacts on the "myfaves list" call and get missed, there is ONLY a notification on the myfaves application. If the today plugin for myfaves is disabled you will only be able to see that you've missed a call by looking at your call history.
The suggested solutions:
1) Many have suggested removing "list" from HKLM/security/phones/nolog registry.
What happens to me is that the list file is regenerated every soft-reset!!
2) I have used the deletemy5messagecenter.cab.
The cab, they do nothing. All it did was make my5msgcenter unrecognizable.
3)Flash the wing with any ROM not containing myfaves
Maybe some other time
My own questions:
1) How do I permanently remove 'List'?
2)Is there a way to remove My5App.exe, My5MsgCenter.exe, My5Service.exe from my windows folder? They are always checked as "read only" and "system" files.
Thanks for your help!
Yeah, MyFaves can be managed through my-tmobile.com, and I'd really rather not having the app on my Wing. Many times when I press the Talk button twice (to dial the last person I called) it will dial the last Fave I called... not cool.
I'll prob end up flashing a custom ROM onto my Wing eventually, but if there's an easy way to get rid of MyFaves in the mean time, that would be great.
NS
I found this reg edit in a thread here of people who wanted to use for non-myfave plans.
HKLM > SOFTWARE > HTC > My5 > SMSC > CmdGet > StateRequest
Open value ClientService and change the value from 1 to 0
The above steps work for a while but then the same issue started up even with the myafve app disabled so I tried fooling around with the other settings within the myfave reg sections but they restored to the default setting after a reset & the same problems continued. I finally restored my phone from a back I had & disabled it again. After that everything was in place but I found at the start of my current bill cycle I got a ota that set the myfave display back on my phone. I had to enable it & turn the display off & disable it all over again. So far all my calls are being logged with the custom tones I have in place.
1. Install a custom ROM.
2. Install HTCHome if it's not in the ROM you chose.
3. Setup HTCHome to handle your "top 5".
4. Use tmobile's site or call in to change the top five when you have to.
Now you have your problem fixed and oodles of more free RAM, storage space and a much faster device.
Hmmmm... it does seem like the only way is to install a custom ROM on there. This is because the software is self regenerating. Too bad... I guess the reason I couldn't find an answer is because this problem doesn't exist because everyone has custom roms.
blizzardbear said:
Hmmmm... it does seem like the only way is to install a custom ROM on there. This is because the software is self regenerating. Too bad... I guess the reason I couldn't find an answer is because this problem doesn't exist because everyone has custom roms.
Click to expand...
Click to collapse
Well.... I can tell you how to permanently kill my5 until your next hard reset if you want me to...
Yes Please! Do Tell!
p.s. VG Cats rocks. Too bad he's been kinda in a slump lately.
blizzardbear said:
Yes Please! Do Tell!
p.s. VG Cats rocks. Too bad he's been kinda in a slump lately.
Click to expand...
Click to collapse
Well... under hklm/services disable the SMSC something or other...
Then under \windows\startup items, rename the my5 item. Powercycle then delete the item. That should disable it from turning itself on. A custom ROM will always be better, though.
If I had two phones, I'd make a video comparison of a stock ROM and a custom ROM...
As far as VGCats go, they do rock, and I haven't gone to his site in a while because I noticed he stopped updating it. What's up with him?
Thanks for the reply my friend. I'll try it out.
Scott from VG cats got busy with his personal life, but he promised regular updates a few weeks ago.
Update:
Okay, So I had already removed the my5 link from my \windows\startup folder. Then I Changed the registry entry at hklm\software\htc\my5\smsc\cmd get\staterequest. I changed value of 1 ==> 0 for "ClientUIOnOff".
After a soft reset The ClientUIOnOff was still set to 0. I no longer had a myfav icon in my today tray.
After calling my phone and initiating a missed call. My phone would still not notify me of a missed call from a fav of mine.
I'm going to try and delete the "list" registry value I mentioned earlier... stay tuned viewers of few.
update to my update:
"list" still returns! oh dear... I'll have to work on this tomorrow. Thanks for everyone's help!
So I went into the registry and went to HKLM > SOFTWARE > HTC > My5. I changed the name of the "My5" folder to "disabled My5" folder. soft-reseted and upon reset I deleted my "list" entry in the registry. Wahlah It worked. A missed call from a myfav was notified by my phone!
Did you remove the SMSC service from the registry? Oh and I forgot, also from the hklm/init
Related
I have this problem:
this was quoted from Howardforums.
I have realized after numerous missed calls and calling the wrong people that there are 2 inherent problems with the myFaves program and WM6 (Wing specifically).
Problem #1
If you have chosen to hide the myFaves icons from the today screen, then when you miss a call from one of the people that you have assigned as a myFave you will have no notification whatsoever. That is, no flashing light, no sound, no vibrate, and NO MESSAGE notification. No matter the settings in “Sounds & Notifications”
This is just ridiculous. My wife always complained that I would never call her back when she tried to call me at work, but it is because I had no idea she was calling.
Please note that this is only with contacts assigned as a myFave, everyone else that I miss a call from I get a message, light, sound, vibrate, etc.
Problem #2
One of my favorite features of any cell phone is the ability to quickly redial the last person that you called or the last person that called you. I use this feature all the time to quickly call back the person listed as my “Last Call”.
What I am talking about is when you hit the green phone button (hard button) and you get the numpad with the “Last Call” listed near the top left corner. Then you hit the button a second time to call that person. So it is essentially the ability to quickly hit the green button twice and redial that person.
If the “Last Call” is a contact assigned as a myFave, this feature does not work. Sure the name and little myFave logo will appear under “Last Call”, but the person that it will dial will be the last non-myFave person in your recent call history.
I absolutely hate this not working correctly. You would think that T-Mobile could do some testing before they realase software like this. But hey, what do I know…..
I use myFaves a lot, hell I almost double my allotted minutes just in myFaves calls a month. So I have to be able to take advantage of myFaves.
So my question is: Can I remove the “myFaves” application and still retain the use of myFaves through myTmobile.com?
I cannot wait till someone releases an update….
If someone could make a cab of it you could uninstall it and try. I would think they would be able to keep track of who your faves were for billing purposes independent of your phone settings. I never had myfaves and the app never installed on my wing, but its a pretty darn important feature for those who do. Hopefully there will soon be updates and rom cooking and we'll see stable non-tmobilized-crap roms out there. When I had my wizard, the cooked roms were always way more stable than the tmobile ones. It might be that running the myfaves cab on a more generic rom would clear up the bugs. Wish they'd stop delaying the RUU releases...
jmpak said:
I cannot wait till someone releases an update….
Click to expand...
Click to collapse
I'm adding this to the "call to action topic"
If you delete "List" from the registry, located in HKLM\Security\Phone\NoLog and soft reboot. Your MyFave people will show up on your call log.
T-Mobile data devices are not running myfaves well at all.
Think your Wing has myfaves problems?? Check out the Pearl.
Hopefully it can be fixed, myfaves is an awesome rateplan, and on all the regular handsets it works perfectly, just all the data devices dont like it.
notifications and myfaves problem
jmpak said:
I have this problem:
this was quoted from Howardforums.
I have realized after numerous missed calls and calling the wrong people that there are 2 inherent problems with the myFaves program and WM6 (Wing specifically).
Problem #1
If you have chosen to hide the myFaves icons from the today screen, then when you miss a call from one of the people that you have assigned as a myFave you will have no notification whatsoever. That is, no flashing light, no sound, no vibrate, and NO MESSAGE notification. No matter the settings in “Sounds & Notifications”
So my question is: Can I remove the “myFaves” application and still retain the use of myFaves through myTmobile.com?
I cannot wait till someone releases an update….
Click to expand...
Click to collapse
------------------------
I use the Touch-IT 2.3 ROM without myfaves running and notification and billing both work just fine. The myfaves app is just that, an app. It doesn't provide any special t-mo network capabilities, as that is managed as part of your account, not your phone.
Your notifications problem sounds like some kind of corruption of settings rather than a problem with myfaves; did the suggestion below related to "list" help at all?
psyop1 said:
------------------------
I use the Touch-IT 2.3 ROM without myfaves running and notification and billing both work just fine. The myfaves app is just that, an app. It doesn't provide any special t-mo network capabilities, as that is managed as part of your account, not your phone.
Your notifications problem sounds like some kind of corruption of settings rather than a problem with myfaves; did the suggestion below related to "list" help at all?
Click to expand...
Click to collapse
its not corruption because i had the exact same problems and numerous amounts of others have said the same thing. I disabled the myfaves app and i can still call those same 5 people and wont be billed for it and i can change the 5 my going through mytmobile.com
jmpak said:
If you delete "List" from the registry, located in HKLM\Security\Phone\NoLog and soft reboot. Your MyFave people will show up on your call log.
Click to expand...
Click to collapse
This worked for me!!
Did anyone figure this out?
I also can't use the green phone button for redial (only) of specific (speed dial?) numbers. It's a hassle.
I also miss calls, but only from these same people. I do suspect it's a software problem, specifically and extended rom problem. I too have tried several OS ROMs, and all of the radio ROMs I can.
I don't have a myFaves plan or the app.
I'd like to try a fresh extended ROM next, but if someone has figured this out, since it's happened to me a lot (maybe getting the settings from Tmo automagically?) I'd rather tackle it directly rather than try to shot-gun solve it.
*********
As it turns out, the three people I was missing calls from were using old sim cards. Yes, three, and they were all something like eight years old. They all have had them replaced and everything is fine. Given this post, however, I'm going to sign up for myfaves.
Can someone tell me how to "clear" the recently used apps when you hit the start menu? I find it cluttering and would like to clear it if not eliminate it altogether. Any ideas? Thanks!
sometimes help soft reset, but not everytime..
there is a software.. called.. "clearmenu", or "clearitem".. or just "clear" which is attached to many cooked rom, that is to be installed to your Windows/Startup folder.. which will clear everything in your most recent used list on every soft reset. You can clear it without soft reset, in case you are wondering. and soft reset will not do the job if you dont have the software.
i do not want to spam this thread and discuss it with you, but do not agree with
and soft reset will not do the job if you dont have the software.
Click to expand...
Click to collapse
. this is not true...
patr!k said:
i do not want to spam this thread and discuss it with you, but do not agree with . this is not true...
Click to expand...
Click to collapse
interesting.. but can I check with you the OS that you are using? Or, better still, you just go into your "\Windows\Start up\" to check if there are anything there, that starts with a 'clear'?
Anyway, since you said "sometimes" soft reset works, I would assume that it is not a repeatable process. If that's the case, probably that the 'sometimes' is the case where the regsitry got messed up and the 'recent used list' gone, and hence coincidently it worked as you wanted to.
Anyway, it is quite a new discovery, but just check with me the `start up` menu (better still, list everything there, can't be too much stuff there), to see if there are any working ones there.
ok, what i want to say is that clearing with apps you mentioned is not only one solution and as you correctly typed, it is done only "sometimes" and i was never trying find out when this happened (or why). now correct?
Help
Ok, guys, there has to be a better way to clean out the recently used apps menu. Anyone???
there is a registry hack... anyone????
Use MortScript and create a text file called cleanup.mscr and place the following in there:
Code:
ErrorLevel off
RegDeleteKey HKCU,Software\Microsoft\Shell\TaskSwitch,1,1
Place this file in \Windows\StartUp and it will clean up the Recent Menu Items in the Start Menu at every reboot.
big thanks!
do you happen to know the reg location of "recent programs" listed in "start"?
Delete the string entries in HKEY_CURRENT_USER\Software\Microsoft\Shell\TaskSwitch then soft-reset. That'll get rid of the recently used app list on the Start Menu.
I have been using the attached file since I had my Wizard and it works great on my Kaiser too! Just put the "startclean.exe" in your "\windows\startup" folder and it will remove the most recently used apps from the menu after each soft reset.
Someone posted this file a long time ago and I can no longer find the thread.
Use this program !!
http://mobile-sg.com/software/?p=ClearTemp&platform=ppc
soft reset is OPTIONAL !!
Maybe I am overlooking something... but, is there a way to permanently prevent recently used applications from showing up in the Start menu?
Thanks!
every 2 or 3 days when my alarm sounds i get no onscreen noticfication to dismiss the alarm, only the symbol in the status bar.
When i look into sounds notification/reminders i see the "display message on screen" box is unchecked again so i recheck it.
What causes this to uncheck itself?
are you experiancing this behaviour or have any insight into the cause?
thanks
I have the exact same prob. It started when I used Diamond TF3D Config prog to change the diamond theme.
Dont know why it happens bro.
Anyone knows how to disable Missed Alarm Alert (symbol on the status bar) so I don't need to go to status bar console and remove it every morning ?
drdoc said:
I have the exact same prob. It started when I used Diamond TF3D Config prog to change the diamond theme.
Dont know why it happens bro.
Click to expand...
Click to collapse
I believe i was having this problem before i had installed Diamond TF3D.
The search continues.
Im having the problem on TLR3 ROM and i know people who are also haveing this trouble on 1.37 original ROM and the 1.93 Original.
I'm using TF3D Config and also 1.93 ROM but I don't seem to have this issue?
Although I have never used it to apply a 'theme' only, to change date/time format and apply one of the performance tweaks.
Have you guys updated your TF3D config via apptodate and also tried restoring defaults (within TF3D config) and then tried applying your settings again?
i too only use TF3D config to format the date, i have updated it using apptodate.
I may uninstall it and see what effect that has, im not really sure that TF3D is the cause of the problem.
rumpleforeskin said:
i know people who are also haveing this trouble on 1.37 original ROM and the 1.93 Original.
Click to expand...
Click to collapse
Yes, I'm on the original 1.37 ROM and am seeing this - bl00dy annoying too as it seems such an odd 'bug'....
Mathew
Had this happen again today, really annoys the wife as i spend time trying get the phone to shut up.
I have made no progress determining the cause, but it does only seem to uncheck the box after a soft reset, but strangley not after every soft reset..... the plot thickens
This problem only happens after i reset the device, but not every time.
As i cant find the cause i was thinking of a way to fix the problem.
i found the reg entry for the reminders show "on screen"
\HKEY_CURRENT_USER\ControlPanel\Notifications\{15F11F90-8A5F-454c-89FC-BA9B7AAB0CAD}
and i have the values for the box checked and unckecked.
I have been googleing for the past hour but having no luck with what i want to achieve.
I would like to write a batch file to open a reg file that will change the dismiss box registry entry to the checked value, but it seems batch files cannot be run from the windows start up folder.
Im not very technically skilled with programming so could someone more knolegable point me towards the correct way of doing what i desired, which is change a rehgistry value at start up.
rumpleforeskin said:
i found the reg entry for the reminders show "on screen"
\HKEY_CURRENT_USER\ControlPanel\Notifications\{15F11F90-8A5F-454c-89FC-BA9B7AAB0CAD}
Click to expand...
Click to collapse
I could write an executable that will restore the registry entires on start-up but I can't find the registry value that controls it.
Which value are you editing?
Start / Settings / Sounds and Notifications
Page Notifications
Event - choose Reminders
Check on Display Message.
CHEERS
pegaz said:
Start / Settings / Sounds and Notifications
Page Notifications
Event - choose Reminders
Check on Display Message.
CHEERS
Click to expand...
Click to collapse
If that was in reply to me, I'm looking for registry entry!
This thread seems closest to the problem I have.
For me it is always that on alarm there is no popup where I can dismiss the or snooze the alarm
I always have to unlock the phone (by entering password), tap the status bar, then choose the alarm button and then the pop up appears as it should have done by itself.
This is always, no matter if I reset or not. And, I have checked on "display message" when I look into the settings.
This is freaking weird and annoying.
I've noticed the box unchecks after the sync process via Activesync.
I'm pretty sure it's caused by particular side software we have installed on our Diamons. I propose to post the side software list we have and then point out the pattern.
My list:
MS Voice Command
Finix Battery Icon
Splash ID
Sprite Backup
Diamond Tweak
Resco Explorer
Yandex Maps
Skype
CorePlayer
G-Alarm
Manila Calculator Skin
Yota TV
Nice idea but already flawed given you've not published an exhaustive list. A case in point being Activesync - that's a resident piece of software and furthermore one which you suspect as possibly being responsible!
Or are you certain it is a non-Windows issue? That's quite a leap of faith given we've all previously been scratching our heads...
I don't mean to come across negative, but I also don't want to see a futile attempt at finding a solution!
Mathew
No I am not pretty sure it's not Windows issue. However, if it is, why there are so few of us suffering?
I suspect G-Alarm, got to try to play around with it being uninstalled.
I'm having the same annoying problem since running the 2.03 official ROM. On the 1.93 I never had this problem. I didn't install G-alarm or TF3DConfig.
Moonsower said:
No I am not pretty sure it's not Windows issue. However, if it is, why there are so few of us suffering?
Click to expand...
Click to collapse
That's a very good point, although it could quite simply be down to a combination of i) a limited number of people using the alarm, ii) affected users not being bothered by the issue, and/or iii) affected people not realising they are being affected!
I suspect G-Alarm, got to try to play around with it being uninstalled.
Click to expand...
Click to collapse
For what it's worth I've never used G-Alarm...
Mathew
Polluxus said:
I'm having the same annoying problem since running the 2.03 official ROM. On the 1.93 I never had this problem. I didn't install G-alarm or TF3DConfig.
Click to expand...
Click to collapse
I had it on 1.93 and still on 2.03
When ever I send a text message, I get the correct time I sent it, but when I receive a text message the time of when I received is completely off. I know this is wrong because I tested it with my friends phone. Anyone else have this problem or knows how to fix it thanks.
Try to do a registry edit.
Go to HKEY_LOCAL_MACHINE\SOFTWARE\OEM\PhoneSetting\
Then add a dword key called "TrustTimeZoneField" and give it a dword value of 0
Then soft reset.
See if that helps.
Sorry, but I'm completely new at this. How would I even go to HKEY_LOCAL_MACHINE? Is this through the xperia itself or through the computer?
You'll need to install a program that can edit your phone's registry.
Something like this:
http://www.phm.lu/products/PocketPC/RegEdit/
After you have it, you should backup your registry in case and be careful of changes you make since you could end up needing to hard reset. But really, you just navigate to where I posted and then create the new path. This should fix the SMS times for future messages.
I followed your instructions, but my problem still persists. Anything else I could do?
When you go back into the registry, do you see the new entry made (with the exact name and value)? Did you soft reset?
Hi, i had the exact same issue, the phone had changed time zome to +3 instead of +2 (probably igo8 messed it) and i kept receiving sms with wrong time..!! check it that it is correct..!
was pointed to this thread since I opened another with the same issue. I downloaded PHMRegEdit and tried to install it. It went through okay, but doesn't seem to want to install onto my phone itself. Had problems installing other programs through the same thing. Only way I've had any luck installing programs was with moving CAB files over and installing them directly on my phone.
So, without being able to change my registry, I did try to see what would happen with just changing the time zone. Tried a couple different ones and if I went to -1 instead of -5 (eastern Canada here) then it showed the right time. But as soon as I went back to -5 it changed all the inbound times again. Really weird since this is only on inbound messages and not outbound as well.
got it. Had to use a different program, but it worked.
what different program did you use? Because I'm still having trouble with my inbound messages.
-Kin said:
what different program did you use? Because I'm still having trouble with my inbound messages.
Click to expand...
Click to collapse
CeRegEdit. Works from your computer. You plug in your phone and it can grab the registry from your phone, edit it, save it, and soft reset it, all withing Windows on your computer. Nice little program.
This is my value:
Value name:
TrustTimeZoneField
Value data:
0
Base:
Decimal
Value Type:
REG_DWORD
Did I do something wrong?
yea, that's what I have. After I added it then my texting time was fixed. Though I don't know why this registry isn't in the ROMs to begin with.
HKEY_LOCAL_MACHINE\SOFTWARE\OEM\PhoneSetting\
and you add it right there. I know there are other folders to expand, but you don't put it in the other folders, you select PhoneSettings on the left hand side, then on the right you'll see all the registry lines like
Enable3GLongNamePrefix
Last_SMS_Tick
LongNamePrefix
PhoneSettingExt-DLL
etc, etc
My TrustTimeZoneField is the last one on that list with the REG_DWORD of 0
i googled and found bestRegEdit version 1.00 as what is writen in the about of the program www.smartphoneware.com search there its a trial but it will solve ur problem....i have the time fixed but there is 6 to 10 min pluse wish i helped
Thanks everyone, for some reason the inbound text message times are now correct. Turns out it now works because I had to remove my battery to change the sim card, then when I turned my phone on, everything has been corrected.
Hi all,
I have the HTC Pure. I got a few text messages at once and my phone slowed waaay down. I deleted the 3 messages that I had, however all but one of them were marked as read.
I called AT&T who in turn called HTC and said that this is a known issue but they have no fix in place and not planned.
So now, my phone always says I have one new text message, and I went and "cleaned" all of my messages; sent, draft, inbox, and deleted.
Does anyone know of a fix or a registry key that I can edit so that I don't have to do a hard reset?
Thanks!
I think it is just a problem from your current ROM .
Like such question , I will suggest you to flash a new ROM or install a new SMS APP.
it is easy to fix the problem after you change ROM
I've been having the same problem, and we are not alone...see thread:
http://forum.xda-developers.com/showthread.php?t=584623
I know I can cure the problem by re-flasing the ROM, but I was hoping for a less painful solution......plus there is no guarantee the problem won't happen again.
I have had this with emails before. Here is a program which fixed that. I'm not sure if it will work with SMS, but you can try....
Looks like a DB corrupt... The count is in the registry but also in the DB...
If you have a DB browser you can try to find the entry and change it....
Or you may also delete the DB, Windows will recreate a new one for you...
keynes said:
I think it is just a problem from your current ROM .
Like such question , I will suggest you to flash a new ROM or install a new SMS APP.
it is easy to fix the problem after you change ROM
Click to expand...
Click to collapse
Nope, that's not the solution. And what kind of new SMS APP do you suggest?
Instead, try to hard reset the phone (Settings > System > Clear Storage), but back up the data (phone numbers etc) wih PIM Backup or alike into a microSD storage card.
romualdrichard said:
Looks like a DB corrupt... The count is in the registry but also in the DB...
If you have a DB browser you can try to find the entry and change it....
Or you may also delete the DB, Windows will recreate a new one for you...
Click to expand...
Click to collapse
Thanks for the suggestion. May I ask wha the "DB" is? I am somewhat familiar with the registry and I use Total Commander to edit it if need be.
I think it is in the registry as well; one value I would think. If not, do you think reinstalling the MMS software would work?
there use to be a hot fix for this on htc.com but it was for 6.1
not sure if they still have it up
well i had that problem in the past, it seems i had deleted an unread sms in the "deleted items" folder. After i deleted that one...i didn't have an unread notification...
other than that, i can't think of any solution
Had the same thing. As was suggested do a backup of all your personal data and then hard reset. No ROMS to play with no software to install (except any you already have) clean easy and cheap.
tonyh0905 said:
I've been having the same problem, and we are not alone...see thread:
http://forum.xda-developers.com/showthread.php?t=584623
I know I can cure the problem by re-flasing the ROM, but I was hoping for a less painful solution......plus there is no guarantee the problem won't happen again.
Click to expand...
Click to collapse
I know this is a problem with WM 6.5 and not Manilla/TouchFlo 3D. I was thinking that maybe if I can find the cab that runs when you do a hard reset if that will reset it and just install the standard stuff on top of what is there already.
On WM 5 it was easy to find that CAB file in the Windows folder but on 6.5 I can't seem to find it...
I've had the same issue a couple of times. I use FixUnreadCount...
http://forum.xda-developers.com/showpost.php?p=1519862&postcount=3
M1m3R said:
I've had the same issue a couple of times. I use FixUnreadCount...
http://forum.xda-developers.com/showpost.php?p=1519862&postcount=3
Click to expand...
Click to collapse
Fantastic! My phone kind of freaked out but after I restarted it and it sat for a few minutes the one unread message went away!!
Thank you so much!
FIXED
M1m3R said:
I've had the same issue a couple of times. I use FixUnreadCount...
http://forum.xda-developers.com/showpost.php?p=1519862&postcount=3
Click to expand...
Click to collapse
Thanks a lot M1m3R!
I Ran FixUnreadCount, and it worked a treat! Did a soft reset and the counter disapeared.
Thanks again!
I met the problem too, and I reset to the default configration, then restore the contact list and reinstall programmes
hello i got the same pb on my sfr 6.5 today on text message :
to supress it i have tries the fixunreadcount then soft reset but no résult
then i have wrote a mail to my mobile phone mail account ; recive it then read it and tadaaa the unread notification on sms have disaper
Fixed too
Hi, I had this problem once before (last year) and ended up having to do a hard reset.
Got problem again the other day and really wanted to avoid another HR so did some digging. This utility worked a treat.
Ran it, counter still said 1 unread message; turned off and re-started, counter unchanged; happened to receive a call almost immediately so let it go to voicemail, checked voicemail and when I'd finished the notification had gone!
From what the previous post mentioned about sending self an e-mail, I guess it had something to do with the notification system receiving a prompt?
Anyway, sorted and v.happy!