Database Develop

email account disapeared

after upgrade WM5 my email acount disapear after soft reset
please help

Same happened to me. it seems that the account is not deleted because you can not save an account with the same name.

Same problem here!

POP3 Email Disappears
I get exactly the same problem. When you go to create the account again it won't let you use the same name.
On the Today menu, the accounts still show up but don't link to anything!

Same here. Have to return to wm2k3se especially when chinese regional setting problem cannot be fixed.
Cheers,

I have the same prollem... I hate it... and theres no suggestions still? I cant even delete the account because there is no access to it however my today screen plugin (Pocketbreeze) still recognizes it even though I cant open any messages from it...
C'mon pple... yall are smart...

C'mon, use the damn Search function:[
Or check my signature.

chris_khho said:
Same here. Have to return to wm2k3se especially when chinese regional setting problem cannot be fixed.
Cheers,
Click to expand...
Click to collapse
I had same problem when I first tried WM5 on my sx66. If I takeout my BA battery, all my network (GPRS, MMS) setups and email accounts are disappeared. So I created a cab with all my network and email account setups. I just reinstalled it and all my email accounts and networks setups are back. I know this is not a real solution to the problem. At least we don’t have to do all setups again. This cab is also handy if you have to do a hard reset for some reason. I can help you guys if somebody volunteers to test the cab.

I have the same problem... not on every soft reset, luckily. I've resorted to using the data and registry restores after a hard reset w/ storage clear. I wonder if it has something to do with the ramdisk.
The cab idea sounds interesting. Can you provide more information about creating a custom cab?

C'mon, use the damn Search function:[
Or check my signature.
It has nothing to do with RAMDisk. You did not read all the posts linked in my signature.........

Messaging ( Email / Mms / Sms ) Account Disapeared - Solved
Same happened to me
Try this application:
http://nmauri.free.fr/public/bin/mailaccountrepair.rar
Hope it works for you guys!!!

anilkaparthi said:
I had same problem when I first tried WM5 on my sx66. If I takeout my BA battery, all my network (GPRS, MMS) setups and email accounts are disappeared. So I created a cab with all my network and email account setups. I just reinstalled it and all my email accounts and networks setups are back. I know this is not a real solution to the problem. At least we don’t have to do all setups again. This cab is also handy if you have to do a hard reset for some reason. I can help you guys if somebody volunteers to test the cab.
Click to expand...
Click to collapse
could you give us some more details how to make a cab file with all the relevant info.
Aviad

Here is how to get rid of outlook e-mail from messages!

As I have been sifting through the forum I have come across several threads about people wanting to know how to get rid of outlook e-mail from messages.
The e-mail I have set up on my kaiser is the same as my outlook on my pc, so when I sync I get duplicate e-mails and have to disable the option to sync mail with pc, but this still leaves the outlook account in messages.
Well here's how to get rid of it.
First you will need a registry editor, I recommend Resco Registry editor but others will work fine.
Then you will need to make a backup of the registry key we are going to delete. So open up your registry editor and go to: HKEY_LOCAL_MACHINE\Software\Microsoft\Inbox\Svc
Now in here you will find several folders(so to speak). These include Activesync, imap4, pop3, MMS1 and SMS.
Go into Activesync and their should be a key called "Friendly Name" this should say something like "Outlook" go back to HKEY_LOCAL_MACHINE\Software\Microsoft\Inbox\Svc then select the "Activesync" folder and use menu to export the folder as a .reg file (backup file) then select the "Activesync" folder again, but this time delete it.
Now close your reg editor and go into messages and the Outlook title should be replaced with the title Activesync. Just soft-reset your device and the Outlook mailbox including "Activesync" has now disappeared leaving just the e-mail accounts and other message accounts that you use whilst mobile.
Should you wish to restore this option just inport the .reg file you created into the registry and soft-reset and it'll be back.
Well I hope this helps. And quick thanks to all members of this forum for your continued support to the community and even helping the little guys.
diigibio (diigimatrix)

worked on my Tilt
Thanks! Great solution!
EDIT: Wiped out my outgoing MMS. Dropped registry backup back in and both MMS and Outlook Mail were back.

diigibio said:
The e-mail I have set up on my kaiser is the same as my outlook on my pc, so when I sync I get duplicate e-mails and have to disable the option to sync mail with pc, but this still leaves the outlook account in messages.
Click to expand...
Click to collapse
Why do you have duplicate emails? With an exchange server, your emails on device and in your pc's outlook will replicate - and without exchange they sync anyway?

What's the settings for MMS1? I don't have that in my registry.

dis39tif said:
What's the settings for MMS1? I don't have that in my registry.
Click to expand...
Click to collapse
Each of these folders represent an account within messages. So "Activesync" is "outlook" (used and updated when syncing with a pc version of outlook or using an exchange server), IMAP4 Corresponds to my (@btinternet.com/using imap), SMS is for SMS (go figure/lol), MMS1 (this can also just be MMS on some device/dependant on version of Arcsoft) POP is for my (@3mail) account and Hotmail is for hotmail (in juction with using Windows live).
So by deleting the "activesync" folder you are in effect deleting the information to display the account.
Also I deleted the imap4 folder (after making a backup of course of the reg entry) And soft-reset the device. It removed my @btinternet account with e-mails. But after i imported the .reg backup I made and soft-reset the device again the account returned with all e-mails intact and fully readable.
**Possibility for a freeware app to hide accounts that are private??? using a password to auto add/remore .reg to access accounts or maybe not. **
Thanks trying to bring something to those who have helped me... Thanks
diigibio (diigimatrix)

unwired4 said:
Why do you have duplicate emails? With an exchange server, your emails on device and in your pc's outlook will replicate - and without exchange they sync anyway?
Click to expand...
Click to collapse
Hi unwired, The reason I get duplicates is because I don't actually use an exchange server. I have my @btinternet.com account set up on both my home Supreme Pc, My laptop and my Kaiser. But when I used to cradle my kaiser with my pc (mainly for appointments) to update it used to download my e-mails from outlook on my pc to my kaiser. So in the outlook account on my kaiser would be all the e-mails from my pc version of outlook, then in my @btinternet.com account were the same e-mails that I collected whilst I was mobile.
So I needed access to my @btinternet account whilst mobile but in the outlook folder that wqould not let me sync so then i had to set up the other.
So i stopped it syncing with outlook messages on the pc and then decided to try and get rid of the outlook account, which is what i then proceeded to do!
Ok i am going to stop now before i start going round in circles..
But thanks for the question..
diigibio (diigimatrix)

thanks diigibio!
I was looking for some time to solve this. now my kaiser is even more what I want it to be.
kudos to You mate!
br
bro

bronx said:
thanks diigibio!
I was looking for some time to solve this. now my kaiser is even more what I want it to be.
Click to expand...
Click to collapse
Your welcome mate. To be honest I think it was your comment about it I came accross the other day on the forum, which is one of the reasons I decided to post it. I'll try and help more if I can. I've just setup talking dial tones. so when I dial a number it says the number rather than beep. Thanks to grumps for the tones!! I think he's compiling an app to do this easier. But i couldn't wait and so set it up via the registry...
Oh www.htcclassaction.org reports we could have proper display drivers by the end of march!! So fingers crossed our Kaiser will fullfil their legacy!!

diigibio said:
Hi unwired, The reason I get duplicates is because I don't actually use an exchange server. I have my @btinternet.com account set up on both my home Supreme Pc, My laptop and my Kaiser. But when I used to cradle my kaiser with my pc (mainly for appointments) to update it used to download my e-mails from outlook on my pc to my kaiser. So in the outlook account on my kaiser would be all the e-mails from my pc version of outlook, then in my @btinternet.com account were the same e-mails that I collected whilst I was mobile.
Click to expand...
Click to collapse
Cool. Thanks for explaining.

Thanks Diigibio.
I don't have that registry file (obviously). I have the Shogun's Palm SMS threading program installed and lost my MMS'. The fix to install the Arcsoft composer and run an enablemms.cab never worked for me. I wonder if this is what it's trying to fix.

dis39tif said:
Thanks Diigibio.
I don't have that registry file (obviously). I have the Shogun's Palm SMS threading program installed and lost my MMS'. The fix to install the Arcsoft composer and run an enablemms.cab never worked for me. I wonder if this is what it's trying to fix.
Click to expand...
Click to collapse
Yeah, sounds like it. If you post that .cab here. I'll take a look for you mate and see what I can come up with over the next week. Failing that I can take my .reg setting for the mms and possibly create a link to the default messaging app.
However my best mate has an o2 xda orbit and I installed WM6 on it but there is no 6.1 yet and he wanted threaded sms. So i installed Shogun's Palm sms. Now when he opens that app he does not have mms, however when I linked to the default messaging app that still contained his mms account and all the mms I sent him were waiting there for him.
So try this out and if you need my help just ask. You can PM me for my e-mail address if you want to send the .cab direct or ask for any other help. I am at work tomorrow(or should I say today) and am on a sleep over so i will check my pm but it'll be from my Kaiser.
Hope I could help..
diigibio (diigimatrix)

dis39tif said:
Thanks Diigibio.
I don't have that registry file (obviously). I have the Shogun's Palm SMS threading program installed and lost my MMS'. The fix to install the Arcsoft composer and run an enablemms.cab never worked for me. I wonder if this is what it's trying to fix.
Click to expand...
Click to collapse
I have used a .cab analyser on the enablemms.cab and it contains no registry entries at all (none will be added or removed(except for unistall info and platform.reg which I believe is more to do with os at a guess))
and contains these files:
CeSetup.dll in the \Program Files\Tools Folder
checkfile.exe in the windows folder
Platformxxx.reg in the windows folder
CM_Entries.xml in the windows folder
And
Customize.lst in the \Program Files\Tools folder
Let me know how you get on..
diigibio (diigimatrix)

hi there again...
the trick works great, but I think, that I have a small problem in here.
after applying Your trick on my stock t-mob uk vario III everything went fine except loosing sound for new sms. even if I have ticked in my options to play sound and show message I can't hear or see any notification. only sign of new message is number of new messages in the middle of htc home plugin.
now.. I made a backup of that key before deletion, but...
I've deleted it.. '(-_-)
any chance for You to post that .reg file for me mate?? or if You have some other solution, then I would be more than happy to avoid hard reset.
br
bro

bronx said:
hi there again...
the trick works great, but I think, that I have a small problem in here.
after applying Your trick on my stock t-mob uk vario III everything went fine except loosing sound for new sms. even if I have ticked in my options to play sound and show message I can't hear or see any notification. only sign of new message is number of new messages in the middle of htc home plugin.
now.. I made a backup of that key before deletion, but...
I've deleted it.. '(-_-)
any chance for You to post that .reg file for me mate?? or if You have some other solution, then I would be more than happy to avoid hard reset.
br
bro
Click to expand...
Click to collapse
No worries mate, I still have sound on my sms notifications although I did have to deselect play sound in sound and notifications and reset then re-select the play sound option. And it worked for me but I have a stock htc tytn II. I am at work on my kaiser at the moment and the browser won't let me add an attachment, so when I get my laptop out at 6 i'll post the .reg entry. Fancy deleting it !! lol.. Check back around 6.30. It'll def be on tonight pal..
diigibio (diigimatrix)

cheers
I know I sound like a dumbo saying that it's deleted.. but ... oh well
thank You again
br
bro

.reg files
Sneeked on!
Here you go mate...

thanks
I tried soft resets just as You did - no luck for me unfortunatelly.
never mind, fix was sweet anyway. I'll try to play with it bit mo.
br
bro

Thanks for the update diigibio. I appreciate any help. How did you link your friend's phone to the default MMS messaging app? Or would it help if I tried to reapply registry settings?

dis39tif said:
Thanks for the update diigibio. I appreciate any help. How did you link your friend's phone to the default MMS messaging app? Or would it help if I tried to reapply registry settings?
Click to expand...
Click to collapse
The default messaging application remains untouched, especially when installing third party replacements such as SMS threading (IMSMS, Palm, Textr and so on). The default link goes to \Windows\tmail.exe.
The quickest way to do this is by using Resco File Manager. click on the tmail.exe and hold until (right-click) menu appears and click "send to" then choose "Start Menu as Shortcut".
Once this is done you can access it via the start menu or use the button app to map it to a button or use with a today screen plugin (spb etc) As when you install the third party app it either replaces the original shortcut with its own or alters the original link to point to the third party app.
Hope this is of some help...
diigibio (diigimatrix)

Thanks! worked great for me on WM 6.1 I didn't see the active sync option before the restart either.

Remove outlook email

I cant seem to find out how to remove the outlook email in touchflo...
anyone else knows how?

Dont think you can, its part of the WM o/s. Unless theres a registry entry that you could edit to take it out.

Spawn12 said:
Dont think you can, its part of the WM o/s. Unless theres a registry entry that you could edit to take it out.
Click to expand...
Click to collapse
strange, before i updated to a other rom, there was no outlook email. hope there is a way to shut outlook off somehow...

I suggest that you do a search next time before posting a question. This particular one has been asked and answered numerous times...
Look here

NewMailAccount.exe not working on Tilt

I'm trying to add a new mail account on my tilt but it doesn't open the wizard to add an account.
I Just did a hard reset.
I have two Mail accounts:
Exchange - set up and working perfectly
Messaging (text and mms) - working
I went to add a yahoo account and the add new account wizard doesn't open. I went into the windows directory and found a file: NewMailAccount.exe, and when I click on it it does nothing. Other files open fine, but this one does not.
Has anyone else experienced this? It was working properly before the hard reset (I was able to add additional accounts). If anyone can send me that app I'd like to try just copy over the one that doesn't work.
Thanks!

More info, really need 1 file!!
Thought maybe I would post some more info.
The file I think is corrupt is called:
NewMailAccount.exe
This file is located in the \windows directory.
The file size is (according to Total Commander) 9680 bytes.
The file date is 1/17/08
Can someone please confirm they have a working version of this NewMailAccount.exe and see if it matches the file size and date I have listed above?
If someone has this file, maybe they can be kind enough to post it here so that I can try it out.

What rom are you using?
And have you tried>>>
Open up your exchange server account, click on:
Menu \ Tools \ New Account
Or have you tried using the mail button and select "New E-Mail Account"?

Hi,
Stock ATT Rom, complete with bloatware, 8GB card
Freshly hard reset, then installed (all on phone, not on card):
SPB PP, Diary
Google Maps
WLS
Bandswitch
TCPMP
TotalCommander
HTC Streaming Media
HTC Album
Soft Button
UI Tweaker
Made a few registry tweaks:
ATT Animation - off
SMS Sent Notify - Off
Remap PTT
All of this and probably more was on there before I hard reset, and I was able to add more email accounts.
I tried your method but it doesn't do anything. I mean, nothing happens after selecting New Account and the same thing happens if I click on NewMailAccount.exe in the Windows Directory.
If someone is willing to post the file NewMailAccount.exe, then maybe I can try it and see if that does the trick?
Thanks!

I'm sure someone can upload that file, but let me ax another question.
You have not been able to add new email account after a hard reset?

Hi,
I only added my Exchange account which is set up in Active Sync, not in Messaging app.
So right now I've got SMS, MMS, and Outlook.
Thanks!

hksuper said:
I'm trying to add a new mail account on my tilt but it doesn't open the wizard to add an account.
I Just did a hard reset.
I have two Mail accounts:
Exchange - set up and working perfectly
Messaging (text and mms) - working
I went to add a yahoo account and the add new account wizard doesn't open. I went into the windows directory and found a file: NewMailAccount.exe, and when I click on it it does nothing. Other files open fine, but this one does not.
Has anyone else experienced this? It was working properly before the hard reset (I was able to add additional accounts). If anyone can send me that app I'd like to try just copy over the one that doesn't work.
Thanks!
Click to expand...
Click to collapse
have the same problem here, experience twice on my cooked ROM.
Is there anyone figured it out?

Just fixed it.
jacky_zhuxg said:
have the same problem here, experience twice on my cooked ROM.
Is there anyone figured it out?
Click to expand...
Click to collapse
My problem was a bad (?) key on HKLM/Software/Microsoft/Inbox/Svc. I had an "almost" empty AirSync key there. After deleting it, everything is working again.
Backup your key first!!! and then try deleting it: HKLM/Software/Microsoft/Inbox/Svc/AirSync. Worked for me. And if it doesn't or something else is broken, bring back the exported key you just backed up.
Hope it helps...
shmilson

hksuper said:
Thought maybe I would post some more info.
The file I think is corrupt is called:
NewMailAccount.exe
This file is located in the \windows directory.
The file size is (according to Total Commander) 9680 bytes.
The file date is 1/17/08
Can someone please confirm they have a working version of this NewMailAccount.exe and see if it matches the file size and date I have listed above?
If someone has this file, maybe they can be kind enough to post it here so that I can try it out.
Click to expand...
Click to collapse
Hey there, I have an AT&T Tilt 8925 with the EXACT problem, it started a little over a week ago. AT&T claims the do not know what the issue is and only suggest doing a total reset where i flush and reload my phone from a backup. I noticed some xml files in the tilt directory, i am wondering if AT&T modified something on their server side and we have a disconnect on the phone device side.
I too cannot get passed the 'creat new account" issue, it takes me right to the in box of an existing account.

Same Issue but fixed, finally
I had a similar issue which was caused by a MMS1 account being listed in the registry under Software>Microsot>Inbox>Svc.
I deleted this and was the able to add a new POP3 account.

[Info] More than 4 e-mail accounts

Guys,
With my tilt and TF2D if I had more than 4 e-mail accounts then I would get a down arrow below the 4th account in the accounts tab. So when I wanted to get to the other accounts I could scroll down.
Now with my Fuze (Both AT&T ROM and HTC Rom) I see 2 problems. First when I add the 5th account to the accounts list I get an error in Manilla.exe. the account gets added but I cannot select it from the accounts tab. I have to go to the tab, tap inbox and then pull down the list of accounts at the top and select the new account.
The second is that TF3D doesn't seam to support the down arrow for more then 4 accounts. Based on the error I am getting when I add the 5th and 6th accounts it seams that the code is still there and trying to work but fails.
Anyone got a fix for this? Any help would be great!

Hate to say this, but try a different e-mail client? Something like Flexmail for instance is superior to poutlook in every way, with the only downside (to it and everything else out there) being that it's not integrated with TF3D. With that many e-mail accounts you'll probably want something more advanced anyway.

flinx1 said:
Hate to say this, but try a different e-mail client? Something like Flexmail for instance is superior to poutlook in every way, with the only downside (to it and everything else out there) being that it's not integrated with TF3D. With that many e-mail accounts you'll probably want something more advanced anyway.
Click to expand...
Click to collapse
I know I can use another client I was just hoping that some of these other great minds on here could point me in the right direction to make the OEM tools work. I know they did in TF2D and I'm sure there is a way to get the same result from TF3D.
Anyone?! It would be greatly appreciated.

4 mail accounts only???
hey all i have a cab (wont say from where) that i think will correct this issue. It is a cab for the EPIX but i think it might do the trick.

4th email fix
HOPE THIS WORKS! i looked around and i see where and how to upload files. Here you go and i hope this works.

Thanks justpe8709,
Can you also provide the link to the thread so that I can read more about what this cab does? That way I can see if this is what I need without having to clean up my phone from another cab install that didn't uninstall correctly.
Thanks!

well i got this .cab from a ummmmm non public site. so this is the only thing I have for you. If you want to message me your # i can call you and let you know more info on it.