Music cuts out periodically on Jabra BT620s with tilt - Tilt, TyTN II, MDA Vario III General

Hi there, just got the phone last week. Forgive me if this question has been asked and answered before, but I did a search, and as far as I can tell this one:
http://forum.xda-developers.com/showthread.php?t=307787
Is the only one I see, and its not really the problem I am having so far as I can tell. My problem is that when listening to music the sound cuts off for a couple seconds (sometimes much longer) and then starts again. The music doesn't stop playing, the headphones just seem like they turn off and then back on again. I've updated to the Feb AT&T Rom from the HTC website thinking that the reported bluethooth improvement might fix it. Its still doing it.
Is there something out there that I am missing, do I need to do the headphone firmware upgrade as stated in the linked topic, or something thats not set up right with my phone? Do these bluetooth headphone just not work right with it?
Thanks in advance for any help.

Related

no ringtone after a while

Hi!
I have a very strange problem... after a while I have no ringtone (sound) any more.... I select a tune, it works ... but after a while there is no sound when a I receive a incoming call..
Sms, email sound etc are ok, but no ringtone with a incoming call....
When I do a hard reset, everything is ok for a while .... but after a xx period
its gone again ...
Suggestions ? I've done no reg tweaks etc..
Suggetions ?
I experience the same problem after disconnecting my bluetooth earphone.
Same here, "sometime" after disconnect BT stereo headset, my phone go muted. even adjust volume doesn't screen doesn't hv sound. Problem occur randomly. hard reset didn't help. I get around 10% chance to hit the problem after using my BT.
Please see my thread they are related!
http://forum.xda-developers.com/showthread.php?t=399430
so it might be a BT problem .... any solutions found ?
My phone just loses audio altogether after a period of time. I am not using BT, havent even setup a headset for use yet. MP3 plays but no sound. SMS no sound. System Event no sounds. Incoming call ringtone doesnt play. Call conversation i get no sound. I can't figure what triggers it. Phone can just be in sleep mode, i receive a phone call and no ring. Even adjust the volume sliders and then it will lose audio straight away.
Another strange audio issue i have is the Alarm doesnt work. Alarm will start to play but then device will freeze after 1 second of trying to play the alarm tone. Soft reset is the only way to fix it, after which it will lose audio again after a while. Have already done numerous hard resets and run a clean device with no programs or tweaks applied. SAME ISSUE!!!! I can put up with a laggy interface but no audio renders the phone a brick! Please help!
Someone a suggestion for the problem?
Xivius is ur problem similar to mine? Or is urs the Bluetooth issue mentioned by the others? i been running round in circles. HTC Aust told me to go back to TW. Taiwan told me call Singapore. Singapore told me to call Vietnam HTC Support cos apparently thats where my unit originates from. bought it off ebay so wouldnt know
Xivius, did you got that problem fixed?
freeza007 said:
Same here, "sometime" after disconnect BT stereo headset, my phone go muted. even adjust volume doesn't screen doesn't hv sound. Problem occur randomly. hard reset didn't help. I get around 10% chance to hit the problem after using my BT.
Click to expand...
Click to collapse
I'm now using wired handsfree, same problem happen! seems not BT, it's more related to the HTC music player?
My story is exactly the same as bds008. I have disabled the vibration as much as I know and it seems to help a little but not all together. My phone mutes mostly when I am answering a call, but also on more occasions. It seems quite randomly.
I don't use BT at all and I haven't installed anything 3th-party wise.
I want to contact HTC Netherlands about this, but as I am in the middle of moving to a new home, I haven't found the time yet. I don't want to try 1.37 because of the warranty. (And I would like to keep it Dutch....)
Any updates on this problem ? Solutions ?
xivius, i had to send my unit back, they reckon its gonna take 10 business days to test and repair, if its a confirmed hardware fault unit they will give me a replacement unit. Kinda dissapointing considering the phone can be considered Dead on Arrival. Looks like i wont see my phone for at least another 2 weeks, and i only had it three days.
xivius said:
Any updates on this problem ? Solutions ?
Click to expand...
Click to collapse
If your running an older rom then perhaps you should look into flashing the Diamond with a newer rom and see if that fixes the problem. But if you want to keep your warranty then why dont you send it back??. Get HTC to fix it or send it back to where you got it from and demand a new replacement.
REason i say this is because you posted this thread nearly a week ago and as of today...no one has a solution but yet you still have the phone??. Seriously if it was me, the phone would have gone back straight away for a replacement or refund.
Seems like it's getting more people into this problem. 1st i thought im the only one who caught in this unlucky unit. I explained in numerous forum no one seems to know the causes or what da fark im talking about. I did an update to 1.37 too and it's doesn't work either.
Yes the phone "TOTAL MUTED" randomly, particularly after conversation. Only soft reset can restore the sound. Did a few times hard reset too, won't work. Sent back to HTC last week, don't know how long it will take.
Btw i'm glad to know someone actually had this problem, too
p/s: Since i thought im the only one got such bizzare defect unit. So.....
Good to read that 1.37 doesn't bring any solution. I was hesitating to try.
Funny thing is that since I contacted HTC about the exchange procedure, my Diamond hasn't muted spontaniously anymore! it seems that it has become attached to me...
Today I've sent my Diamond to HTC (via 2call.nl) for repair ... lets hope they will give me a new one fast ...
xivius said:
Today I've sent my Diamond to HTC (via 2call.nl) for repair ... lets hope they will give me a new one fast ...
Click to expand...
Click to collapse
I've had my device for 2 days and have upgraded to 1.37. I confirm I have the same problem where the phone doesn't ring at all no matter what the settings. I haven't even switched on bluetooth yet so it can't be that in my case.
If I have "ring", no sound, the unit just flashes. If I have "ring and vibrate", the unit vibrates perfectly; again, no sound. In other words, no combination of events brings up the sound. The sound is perfect when in the ringtone selection screen though.
Since there are a few people with this problem, it may be that it's a ROM issue. Since we all got our phones from different places at different times, it's unlikely to be a manufacturing fault...
Here's hoping for a solution from someone ....
Regards,
Gary.
Folks,
I've just discovered the following thread:
http://forum.xda-developers.com/showthread.php?t=399430&highlight=Ringtone
In post #30, I found the answer to my problem
Basically, I didn't realise that the HTC volume control manages Windows and PHONE volume seperately (why the heck can't they put both on the same screen like with the WM volume control )
I really hope that others with the same problem in the thread can fix their problems with this!
Regards,
Gary.
Gary, glad to hear ur problems been fixed. I had my phone 3 days and its been sent back to HTC taiwan, they gonna take 2-3 weeks to get it back to me apparently. I checked out the thread you are talking about, obviously i can't test it now, but im sure it shouldnt make a difference if you use HTC volume control or the windows volume control. And yes i did know thw HTC one can control either phone or system separately. Basically i could get the phone to fault and lose sound just by sliding the HTC volume slider up and down, or when it did fault, sliding the HTC volume slider and setting it to vibrate and back up again made no diff, so i dont think it has to do with this? Hopefully my replacement or maybe even repaired unit dont have the same prob. Maybe those that have the prob and still have the phone can test out the suggested fix and report.

Cant hear caller

Hey guys, Im having an issue with my xperia. I reflashed it to a new rom and hard-reset it. For some reason I can't hear the caller nor can the caller hear me when Im on a call. This just randomly started happening one day. Anyone help?
Edit, I just ntoiced my headphone icon won't go away. So I can only hear people if a headphone is connected, anyone know any way around this cause I'm thinking my sensor may be messed up. I dont know what to do now
SAV you can't do anything about this issue.
I have the same bug 3 months ago then my phone came back normal and 2 weeks ago the bug re appeared so SAV again ....
-connect your headphone
-run windows player with a video or an audio file
-during the play, slowly disconnect your headphone
The headphone icon must be away
If it does not work, the only solution is SAV...
well i was able to fix it yesterday. I dont know which one of these fixed it but I tried two methods. First I read is plugging in the headphone and slowly taking it out of the jack while pushing the headphone jack towards the screen. Then someone wrote that they used the pressurized air cleaner to blow inside the headphone hole. After trying those two methods, the headphone icon went away. Seems to be fine now. Thanks for the help though!
Maybe this will help someone else.
Also, what is SAV?
i got stereo bluetooth headphones and i haven't tested them yet. i got the same problem with this icon, and it won't go away. So, my question is: IS IT POSSIBLE TO CONNECT STREO BLUETOOTH WITH THIS ICON ON THE SCREEN?

[Q] No sound from earpiece or from music, but notification/alarm/other sounds work

Hi Forum,
I orginally posted this topic on the man Q and A board but it was buried quickly with no response. Perhaps this is a better venue to ask.
My phone is roughly a year old, and today I ran into a weird and potentially phone killing problem
I received a few phone calls from my girlfriend today, the ringer rang loud and clear, but I heard no sound from my ear piece. After a few "Hello?"s, I hung up thinking it was a bad connection. Upon seeing my girlfriend afterwards, she said she heard me on my end. So I got her to call me again and I tried to use speaker phone, and I could hear her fine.
Doing some research on google, I only ran across one other person who had this problem, and upon seeing this, I tested my music player, (as theirs didn't work), and mine doesn't work either
This other person said the problem resolved itself a day later.
In short, my ear piece has no sound during a phone call and my media sound doesn't work (though it works w/ headphones.) My notification sounds and speaker phone DO work, as well as my alarms
Do the notification and speaker phone speakers come from a different place than media and ear piece speakers?
Do I have a software issue? I tried the "push the speaker down" solution but to no avail
Should I wait like the other person?
Any suggestions?
Thanks forum!
Codazzle said:
Hi Forum,
I orginally posted this topic on the man Q and A board but it was buried quickly with no response. Perhaps this is a better venue to ask.
My phone is roughly a year old, and today I ran into a weird and potentially phone killing problem
I received a few phone calls from my girlfriend today, the ringer rang loud and clear, but I heard no sound from my ear piece. After a few "Hello?"s, I hung up thinking it was a bad connection. Upon seeing my girlfriend afterwards, she said she heard me on my end. So I got her to call me again and I tried to use speaker phone, and I could hear her fine.
Doing some research on google, I only ran across one other person who had this problem, and upon seeing this, I tested my music player, (as theirs didn't work), and mine doesn't work either
This other person said the problem resolved itself a day later.
In short, my ear piece has no sound during a phone call and my media sound doesn't work (though it works w/ headphones.) My notification sounds and speaker phone DO work, as well as my alarms
Do the notification and speaker phone speakers come from a different place than media and ear piece speakers?
Do I have a software issue? I tried the "push the speaker down" solution but to no avail
Should I wait like the other person?
Any suggestions?
Thanks forum!
Click to expand...
Click to collapse
I had nearly the same issue, except mine got to the point where the speaker phone didn't work either. Music played fine, phone calls stopped working. I went through a lengthy process of accidently deleting everything I had on my phone, which lead me to buy a USB Jig, install the stock ROM and it worked perfectly. I would suggest trying this before you try and physical fixes on your phone.
Thanks for the suggestion SGT_Watkins
I am an absolute noob when it comes to this stuff. So it took me a while to even figure out what you were saying
BUT, after a whole night of reading and flashing it WAS FIXED!!!
I am quite tempted to phone Samsung and give them a piece of my mind after they told me some hardware was defective even though they clearly weren't listening to what the problem was
Thank you again!
How did you solve this?
I have the EXACT same problem on my Galaxy Nexus. I've wiped it, tried different ROMs, kernels... Nothing solves it! It's like there's a persistent software problem that survives flashing and even battery pulls.
My phone had this same issue not long ago. It was after I had used some headphones for about an hour. I work in a paper converting factory, so I assume some dust was packed in the headphone jack and made the phone think something was plugged into it. I turned my phone upside down and used a paper clip to scrape it all out (compressed air may have been safer). After a few tries, all sounds were working properly again.
Sent from my SGH-I897 using XDA

[Q] audio port dying?

Today I plugged in my phone to my speakers to listen to music and its playing mostly on the speakers just fine. But every so often the sound comes out of the phone for a second instead of the speakers then goes back to the speakers. Is this just my phone dying after (almost) two years or is this some kind of bug? Anyone seen this before? I recently install AOIP with the whitescreen kernel.
kfs325 said:
Today I pluggedthere's a phone to my speakers to listen to music and its playing mostly on the speakers just fine. But every so often the sound comes out of the phone for a second instead of the speakers then goes back to the speakers. Is this just my phone dying after (almost) two years or is this some kind of bug? Anyone seen this before? I recently install AOIP with the whitescreen kernel.
Click to expand...
Click to collapse
Its the ROM try using viper sound mod it will be fix in aoip 2.0
schuylkillparanormal said:
Its the ROM try using viper sound mod it will be fix in aoip 2.0
Click to expand...
Click to collapse
OK, thanks! Good to know.
I had the same thoughts about my audio port crapping out on me. I bought an fm transmitter/ charger dock for my car so I can stream music over the web to my car stereo when i drive. however the music player stops randomly. this seems to be an issue for a number of people after looking through the webs about it.
not trying to hijack the thread (but i am) is this similar to what you experince? i dont think it is becuase my music -pauses-, it does not continue to play through the regular speaker.
It seems according to a few posts ive read, that a change in the data connection is what causes the music to stop. going from 4g -> 3g or what have you. and since i only have this issue when im trying to listen in the car, riding down the road, i can see a correlation. and its not just when playing streamed media, it will pause when playing stored files from the memory card too.
fyi - AOIP -6/30 i think it is.

Bluetooth Quality & Range

Hello,
I am new to this community so please don't be to harsh on me if somebody allready asked this question (Didn't find anything using the search though).
I own a 2015 P8 lite, using the Basic 608 Rom right now, but had the same issue with all other custom and stock roms that I've tried.
I am using my phone as a music player while jogging or exercising and i have some connectivity/bandwidth issues.
I keep losing the data connection to my headphones while listening tu some MP3. It seems that the BT connection between the devices is still online,
but no data is going through. This seems to be related to the distance between phone and headset,
but the direction the P8 lite faces and the angle seem to matter as well.
That wouldnt be much of an issue, if this would not happen at close range, (I'd even say closest range).
For example, i hold my phone in my right hand and the music would stop playing every time my arm swings back ,
where the distance is less than a yard... Quite annoying...
So here is the question...
Does anybody else have this or a similar problem? How did you solve this?
Or am I probably just facing the fact that my devices Bluetooth is broken?
is maybe even my music player (WinAmp) the reason for this?
(can't be the headset, because it happend with other sets as well while the set work perfectly on other devices)
This is one of the most used functions on my device, I'd appreciate some help here...
rgds
Lex
Bluetooth isn't made for motion transmitting, that's why almost everyone just put down their phones and send files via Bluetooth. As you may know, Bluetooth is an old thing, and it has alot of disadvantages. Try using another music player, like poweramp, or install viper4android. You didn't said whenever your Bluetooth speaker is a box with speaker or eardrums. The devices Bluetooth capabilities is the same as Galaxy S6 etc use, so that's not a problem. Maybe your speaker receiver is bad, or you bought something cheap with improvised Bluetooth. For now, just change the music player, try the sound whitout moving and than give us another feedback. Little to no chances that p8 lite is the fault here.
I did a little testing yesterday. I used 4 different music players, they all showed the same behaviour, so I guess it is not connected to them. All had these "dropouts" like the bandwith is minimized. I found out that this is not a motion issue but connected to position ans maybe angle. sometimes all I have to do is turn my head a little an the music would stop. It comes back when I move my head back to old position. if I weren't at very close range to the phone it say it is a distance thing, but it seems more like some kind of shielding... I guess i have to lend my wifeys phone and try whats going on then.. Oh, and I am speaking of In-Ear-Headphones
Lexington67 said:
I did a little testing yesterday. I used 4 different music players, they all showed the same behaviour, so I guess it is not connected to them. All had these "dropouts" like the bandwith is minimized. I found out that this is not a motion issue but connected to position ans maybe angle. sometimes all I have to do is turn my head a little an the music would stop. It comes back when I move my head back to old position. if I weren't at very close range to the phone it say it is a distance thing, but it seems more like some kind of shielding... I guess i have to lend my wifeys phone and try whats going on then.. Oh, and I am speaking of In-Ear-Headphones
Click to expand...
Click to collapse
Than, the only remaining solution is to try your eardrums with another phone or p8lite with another eardrums. I don't really believe the phone is the problem here.
D1stRU3T0R said:
Than, the only remaining solution is to try your eardrums with another phone or p8lite with another eardrums. I don't really believe the phone is the problem here.
Click to expand...
Click to collapse
I own a HTC One M7 with Slim7... I will give it a shot and see whats happening
Lexington67 said:
I own a HTC One M7 with Slim7... I will give it a shot and see whats happening
Click to expand...
Click to collapse
So i did a little testing with the MotoG3 and the HTC One M7. Both connected to my headset and showed the same behaviour.
Seems like I need a new headset, the issue is not caused by the smartphone(s)
Thanks for your help...
Lexington67 said:
So i did a little testing with the MotoG3 and the HTC One M7. Both connected to my headset and showed the same behaviour.
Seems like I need a new headset, the issue is not caused by the smartphone(s)
Thanks for your help...
Click to expand...
Click to collapse
Told you... Before you buy, check with the P8 lite if the new headset is working how it should.
facing the same problem, BUT the headset work as a charm with different android phones!
In my case it was definitely the headset itself, bougth me a new, different one and everything ist fine now.

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