Database Develop

No-one one here experienced the 3G bug then?

This is a problem where you have an apparently good 3G signal BUT you cannot make or receive calls or texts and you can't establish a data connection. There is no obvious sign that you are in this state until you try to call, text or access data.
The "solution" from T-Mobile in the UK is to force the phone "band" setting from Auto to GSM, then it works. But of course its not a solution as you lose 3G.
If you are at work with a 3 icon on your phone, just try calling it from your desk and see if you get straight to voicemail or not.
After discussions with T-Mobile they are sending me a replacement handset but if the postings in Modaco are anything to go by then I am not alone in this.
What is not clear is whether this is restricted to:
1. The T-Mobile UK network
2. The T-Mobile UK Vario III firmware
3. A combination of the above
4. A general design fault with some Kaiser's
This is being discussed in the Modaco forums but I couldn't find any mention here.

I make dozens of calls, and send around 50+ SMS a day.
No problems in the last month.
I am an Australian Kaiser owner running on the Three network.
ROM: 1.81.861.0 WWE

Hi there,
I have the same issue on T-Mobile in Germany.
What I have not been able to figure out is if the phone works again after a while or if one needs to reset (as I always do).
Regards,
Martin

I have tried soft resets and even a hard reset and it appears to be random whether it starts working again. This seems to be same experience as the Modaco users.
thinksmart said:
Hi there,
I have the same issue on T-Mobile in Germany.
What I have not been able to figure out is if the phone works again after a while or if one needs to reset (as I always do).
Regards,
Martin
Click to expand...
Click to collapse

mbriody said:
This is a problem where you have an apparently good 3G signal BUT you cannot make or receive calls or texts and you can't establish a data connection. There is no obvious sign that you are in this state until you try to call, text or access data.
What is not clear is whether this is restricted to:
1. The T-Mobile UK network
2. The T-Mobile UK Vario III firmware
3. A combination of the above
4. A general design fault with some Kaiser's
Click to expand...
Click to collapse
Well, I worked for T-Mobile UK recently and had the very same issue on my Vario II, even whilst at work where there was a large mast and the 3G coverage was the strongest in the country.
on further investigation, everyone else in the area had the same issue. sometimes it would work ok, a lot of the time i had to manually set to 2G just to be able to use the phone functions.
in T-Mob we could check the strength of various 2 & 3G signals by postcode, and the signal in the area was very strong, with no outstanding work issues or problems (according to our system)
was never able to figure out why this was happening, and nobody was able to answer the questions.
so -
seems to be T-Mob UK (perhaps just in various areas at various times), and is not limited to your Kaiser / Vario, so at least you can relax cos it's not a faulty phone

Thanks for the very useful post. Unfortunately that doesn't give us a solution. If this cannot be fixed then T-Mobile is useless for me.
Dr J said:
was never able to figure out why this was happening, and nobody was able to answer the questions.
so -
seems to be T-Mob UK (perhaps just in various areas at various times), and is not limited to your Kaiser / Vario, so at least you can relax cos it's not a faulty phone
Click to expand...
Click to collapse

i've been experiencing the same - no data access when using 3g (whilst showing 2 bars) but connecting fine using gsm.
can anyone point me in the direction of a replacement comm manager with the same icons as the default kaiser but with a 3g switch in the vacant slot ?
i've been looking at a few replacement comm managers but can't seem to find what i'm looking for ...

This is NOT a problem with your Kaiser, replacing your phone will not make a difference. It is problem with your provider's tower hard/software. Strange that T-Mobile has not told you this when you contacted them about it.
T-Mobile in the Netherlands does not have this problem, but the KPN network does. KPN is however in the process of replacing the faulty hardware (or maybe they are already done now, even) and suddenly the problem disappears

Found the solution!!
Hello,
I had the same problem untill one day I inserted my sim card in another phone (a very old nokia - as basic as it gets).
For some reason that I don't know, when I put the sim card back in the TyTN II it was working and keeps on working.
This has happened over a month ago, and I now don't hv a problem.
Try to do the same, see if it works for You
Regards
XTP

Nope, I already tried the SIM in another phone (an SE W880i) and it was okay. I put it back in the Vario III and it still didn't work.
I also tried soft and hard resets.
xtp73 said:
Hello,
I had the same problem untill one day I inserted my sim card in another phone (a very old nokia - as basic as it gets).
For some reason that I don't know, when I put the sim card back in the TyTN II it was working and keeps on working.
This has happened over a month ago, and I now don't hv a problem.
Try to do the same, see if it works for You
Regards
XTP
Click to expand...
Click to collapse

i can confirm that this didn't work for me either. :-(
worth a try though ...

I had this with a Hermes on Orange UK a year ago. They admitted that the local cell was faulty and was being fixed and asked me to go to GSM for a week. After a week I switched back and it was fine.
Am now using a Kaiser (O Tytn2) in same location and its fine.

well i know ive been having problems sending mms whenever im on the 3g network, but as soon as i switch to gsm then the mms sends fine!

Chainfire said:
This is NOT a problem with your Kaiser, replacing your phone will not make a difference. It is problem with your provider's tower hard/software. Strange that T-Mobile has not told you this when you contacted them about it.
T-Mobile in the Netherlands does not have this problem, but the KPN network does. KPN is however in the process of replacing the faulty hardware (or maybe they are already done now, even) and suddenly the problem disappears
Click to expand...
Click to collapse
This is correct, the problem is indeed not your Tytn II. I've called with a dutch provider (Telfort) which makes use of the KPN network. And it is technically not possible. So we must wait till the provider makes sure this is possible.
I also was surprised that they never told me this in advance. Actually they didn't knew it was an problem till I called them.

Er, exactly what "is not possible"?
3G to 2G switching works fine on my other phone (an HSDPA-enabled Nokia 6120 Classic, on the same network).
So how can this not be handset related? I can see how it could be a combination of the phone and the network but if other handsets can cope then it must be related to the handset in some way.
Incidentally I am now using my replacement Vario III and so far so good but its early days yet.
mlh01 said:
This is correct, the problem is indeed not your Tytn II. I've called with a dutch provider (Telfort) which makes use of the KPN network. And it is technically not possible. So we must wait till the provider makes sure this is possible.
I also was surprised that they never told me this in advance. Actually they didn't knew it was an problem till I called them.
Click to expand...
Click to collapse

which ROM versions are experiencing this problem?

I get this in the UK on a Tuesday at around 16:00 and then all is ok after 17:00. If I turn off HSDPA then this does not happen at all.
My view is the T-Mobile network. Being as I know when it happens its not a problem but I think they have time slots for software upgrades etc to the HSDPA side of things and this is when your phone goes into a GSM lockout.
If I keep the phone on 2g then it never happens .
This also happened on my N95 on the same day at the same time also , so i would guess its a network thing

I had this occur again this morning, on the new handset. I tried to call home with a full set of bars and the phone in 3G - the call wouldn't go through.
Switched to 2G, call goes through.
The problem is that when you are in this mode there is no way to tell, without trying to make a call. Your phone is effectively useless as no-one can call or text you and you can't call out. You are blissfully unaware.
This is not an acceptable situation.
wardy said:
I get this in the UK on a Tuesday at around 16:00 and then all is ok after 17:00. If I turn off HSDPA then this does not happen at all.
My view is the T-Mobile network. Being as I know when it happens its not a problem but I think they have time slots for software upgrades etc to the HSDPA side of things and this is when your phone goes into a GSM lockout.
If I keep the phone on 2g then it never happens .
This also happened on my N95 on the same day at the same time also , so i would guess its a network thing
Click to expand...
Click to collapse

I have suddenly started to experience this problem on T-Mobile UK, starting last night. It finds a 3G network, but I cannot receive or send calls or SMS. If the network drops to 2G, I can generally receive texts, but it's only if I lower my band to GSM only that I can make or receive calls, or use data.
T-Mobile are generally crappy in my area anyway, my phone is forever flipping between 2 and 3G. Can anyone confirm what 3's coverage is like in south london (stockwell area if possible) and what sort of data/call packages you can get sim-only, as I fear that they may not work out as cheap as T-mobile's.

incidentally, I don't think it's an MDA vario problem as I'm running the TyTn II.

H --> 3G --> E --> nothing! help!

So, I've lived in an area with just EDGE and my TyTN II for a year now without probs. I've changed the ROMs after using HardSPL from Olipro, etc. without probs. I went over the weekend to Ft. Lauderdale, which is a 3G area, and my phone went crazy. It first shows an H with full strength... then when I try to make a call, it either won't connect or the signal goes completely dead. Other times if I just watch it, it will switch between H, 3G, E, and even G. Sometimes it'll even lose the signal altogether. What is going on?!? I've tried different radios (1.65.20.29 with WM6.1, 1.27.12.11 WM6.0, etc.) and they all do the same thing.
Interestingly, if I go to phone settings and change my band detection things from Auto to GSM and the data to 4 U.S. GSM frequencies, it goes right to Edge and all phone calls go through fine (but now I don't have 3G/H data)
Any ideas guys?

Funny, I have the opposite problem. Live in 3G. Two months ago I went to an area that doesn't have 3g. The G icon popped on my phone for the first time ever. It switched betweeen E and G constantly. The phone dropped calls constantly. The problem followed me home. The G pops up at my house now. I am still having the drop calls. There is a thread on here about this. Unfortunately, I have not found a solution. I have been calling ATT about it. I had to keep calling to get them to check it out. They say it some software issue with their towers. Don't know but I get $50 credit and 1000 rollover minutes from them

After you flash your ROM you should always do a master reset to ensure you don't run into any problems. Did you flash your ROM with the SIM card in the phone? They say you should take it out of the phone when Flashing.

yeah, i've been flashing all along with the SIM without issue... but of course, I've never gone to a 3G area with the phone until now. Outside of 3G areas, I don't have the problem... I called and asked about any issues in Ft. Lauderdale, and AT&T said there weren't any network issues and to bring in the phone........ of course I have an unlocked TyTN II (not a Tilt) bought from a retailer here (its original CID is DOPOD something), so they wouldn't be helping me much if I brought it in.... argh...

Same problem with my device
I have a stock Kaiser 130 series (T-Mobile Vario III) and the same issue (H->3G->E->Nothing) happened to me after doing a lot of roaming (China, Japan, USA, Europe, ...). First I also thought that this might be a SW issue but no reset, flash, etc. could fix it. These symptoms are also described in a lot of other forums (Google helps ) and the verdict: bring the phone back to the dealer.
In my case: T-Mobile already knew about this problem with the Kaiser and exchanged the motherboard of the phone during warranty....
I'm not sure if this is helpful to you - at least it might save you some time fiddling around...

Yes, this is due to a radio hardware problem in early units, that chimes in after a few months. Mine is at the service center for the same issue right now. No other solution. There are already several threads about that.

kilrah said:
Yes, this is due to a radio hardware problem in early units, that chimes in after a few months. Mine is at the service center for the same issue right now. No other solution. There are already several threads about that.
Click to expand...
Click to collapse
Same issue here, WCDMA is broken ("no service" when locking to WCDMA, GSM only when using Auto). It was intermittent for a while but now has kicked in as a full-time UMTS/WCDMA failure. It also cost me $150 in excess data charges as the disconnect/reconnect caused some apps to relogin overnight
It does look like a RMA is the only solution, I'll post if there's another way - I'm going to try debugging the RIL (Radio Interface Layer) to see if I can get any more info out of it.
cheers

Serious problem with Kaiser on 3UK

A few weeks ago, I bought an unlocked O2 XDA Stellar (Kaiser) from a work colleague. I put my 3UK sim in and had everything working well, but the next day when I turned on the phone, it wouldn't connect unless I forced it to use GSM mode.
The guy I bought it from put his O2 sim in and had the same problem, so he took it back to O2 under warranty. A week later it came back "fixed". It would appear to connect using 3G but it was impossible to make or receive calls unless it was forced into GSM mode, so it went back to O2 again.
Yesterday, I got a replacement unit from O2 and it worked perfectly with my 3UK sim.
Unfortunately, this morning it is back to only working if locked into GSM mode again.
I have heard of problems with Kaisers when they have been roaming (3UK roams onto Orange if the 3G signal is too weak), but I can't really imagine the phone isn't compatible with 3UK since they sell these as well!
As my work colleague is now on holiday for 2 weeks (so it can't be taken back for 2 weeks), does anybody have any ideas, or has anybody else experienced this problem?
Thanks
BTW, it's still running the stock O2 ROM

ditch the stock o2 rom flash it that fixed mine when i got an orange tytn2 im also on 3 but pandg. dont mean it will work work for you but hey worth a try?

The first time I had this problem, I flashed one of Dutty's ROMs but it didn't cure the problem. It just meant I had to reflash the original and Soft SPL etc. before it went back to O2.
Thanks anyway.

I've got a HTC branded Kaiser and I've had nothing but trouble trying to find a suitable radio ROM. The stock HTC ROM was just plain lousy on Orange & O2 (I have both SIM cards) whereas my old Nokia & Ericsson work perfectly well. I mean SO lousy that I more often don't have any signal at all most of the time, regardless of location. I've lost count of the number of ROMS that I've tried trying to find that "perfect" one. Now I'm convinced that it doesn't exist and because of this, the Kaiser and HTC themselves are sh1t!!
I had one ROM (forget which one) where the Orange signal would go from full to nothing on about a 3min cycle.... off, on, off, on etc eventhough the phone was in the same location.
I know this doesn't really help you, but at least you know you are not alone. Good luck finding that Holy Grail of a ROM. If you do, let me know!

Thanks, but it went from working really well yesterday to not working at all on 3G today.
I haven't made any changes since it worked.
If I enable 3G, it connects but shows the carrier as "3G 3" instead of just "3" and also shows the triangle roaming symbol (which it always shows when connected in GSM mode, but not normally when using 3G.
I'm not convinced that it's a ROM, or radio ROM related issue, but I can't believe that both Kaisers have developed the same problem, and both within 24 hours of using them on 3UK!
I may have to try and get it replaced again and sell it on though I would be very sad to see it go.

stooby said:
Thanks, but it went from working really well yesterday to not working at all on 3G today.
I haven't made any changes since it worked.
If I enable 3G, it connects but shows the carrier as "3G 3" instead of just "3" and also shows the triangle roaming symbol (which it always shows when connected in GSM mode, but not normally when using 3G.
I'm not convinced that it's a ROM, or radio ROM related issue, but I can't believe that both Kaisers have developed the same problem, and both within 24 hours of using them on 3UK!
I may have to try and get it replaced again and sell it on though I would be very sad to see it go.
Click to expand...
Click to collapse
I've had the same problem, i was wondering what that triangle ment, yesterday i started getting the Roaming notification, 3 is expensive enough without roaming charges!
I'm wating to get an 02 sim card anyway but im hoping i havnt screwed up my phone the GPRS icon still shows.

It appears to me that your "3" network is just too weak, therefore the device selects automatically the next available stronger network. Try setting your device on MANUAL NETWORK SELECTION and select the 3 Network.

http://www.modaco.com/content/kaiser-kaiser-modaco-com/275040/3-network/

O2 sim not working

Just bought a kaiser, flashed 3.29Hard2, HyperDragon IV IOLITE and I unlocked it using OliPro's tool. Problem is my O2 sim doesn't work, I've tried a Virgin and Orange sim and they both work fine.

hi there, i have been having a similar problem, i get a signal very rarely with o2 i was told the solution was a different radio.

do you happen to know what radio that would be? I've tried 2 different radio's that come on Orange ROMs and the one that came with HyperDragon IV ROM. I might try a newer sim card, mine is pretty old.

did u find a solution, i have the same problem, a rare signal on o2, no one replied to my thread, maybe u have found one that works not to bad ?

well so far i have managed to get a signal elsewhere bar my house and my gfs, i flashed it with a new rom, she has the phone the now but ill let u know what radio and rom that is in it

Hope i'm ok? Just ordered an 02 simcard as contract on Vodaphone about to run out and 02 offer the best data bolt on for the price.
Mind you i'll spend all day flashing every Radio available if i end up with a signal issue
My nightmare carrier has been 3 so far.... It'll all depend on carrier signal masts... As Radio's can just be flashed and still not help if the carrier is not giving out a good signal in your area.....

My problem was exactly what I thought, my old sim card. I went to the O2 store today and got a replacement sim (had to ring customer service's to keep old number) and it works now. It has to be a 3G sim.
To check if your sim is 3G, it should have a serial number on it, if the last line starts with 3G then it is.
Btw I'm now using the radio that came with HyperDragon IV which would be 1.65.24.36.
If any of you get good signal with another rom/radio please do tell!

Dropped signal on v1615 t-mobile uk

I have a strange problem with my Kaiser, the signal with t-mobile uk keeps dropping, I have changed various radios and roms but still have the problem.
Current Phone is: V1615
KAIS130
SPL-3.34.Hard
CPLD-8
Current RomDA Ultimate X-V3 (but have tried anumber of others including stock t-mobile)
Current Radio: 1.70.19.09 (but have tried a number of others)
Any help would be appreciated.
p.s. Yeah on my first post, been a lurker for far too long.

Do you use 3G networking?, if not, try to change under Band menu to GSM network, it works pretty well and most places has good signal for it.
Good Luck!

I've had a nightmare with mine on T-mobile..
3 months ago, my phone developed a problem where it'd drop its network for a few hours, then I'd get a few hours of it working, etc. etc.
It was sent to T-mobile, who just re-flashed it. Still didn't work! Had it sent back and it was away a long time, I believe they replaced the motherboard.
It's been working perfectly for the last month until today - When it hasn't had a network connection the whole day! I'm worried it's still broken..
Hopefully our problems are network based! T-mobile warranty returns are terrible.

Aha! Changing my "Network Type" to GSM from Auto fixed things.
...But now when I receive a text, it vibrates until I reset!

jamiepyrite said:
Aha! Changing my "Network Type" to GSM from Auto fixed things.
...But now when I receive a text, it vibrates until I reset!
Click to expand...
Click to collapse
turn off vibrate

Hi Milmirex & Jamiepyrite, thanks for the comments.
I've changed to GSM and it has been working fine for the last ten minutes, will test for the rest of the day and report back.
Does anybody else have any idea's how to fix 3G problem? I receive emails all day so could really do with this being resolved.
Does anybody else have same issue but with different network? would possibly point to hardware issue if you do.
Thanks again.
P.S. I didn't have the problem with vibrating on receiving texts

I had flashed back to the original T-Mobile ROM when it was doing the vibrate thing. Flashed it again back to the ROM I was using before and all works fine now

jamiepyrite said:
I had flashed back to the original T-Mobile ROM when it was doing the vibrate thing. Flashed it again back to the ROM I was using before and all works fine now
Click to expand...
Click to collapse
Even I have the similar issues from last week. Mine is MDA VARIO III. Even after changing my band to GSM, the issue stil seesm to be there. For about 10 mins i get a weak sigmnal, then it disappears.
Where did you get the original TMobile Vario III ROM. I would like to reflash and see if it fixes the problem. Can you please direct me to the right place
Thanks
Shashi

I think my problem may be similar. I'm with Virgin Mobile but I think they use T-Mobile network.
Have had my Tytn II for over a year & haven't touched software or settings for several months & all has worked well. For the last few weeks I've had no signal in places that other people on the same network (using different phones) are fine. Sometimes if I reboot it comes back. I'm also now finding low battery a lot but I think that the signal issue is draining my batter as it seems to be constantly searching. I get low/no signal with a completely full battery so I don't think that the battery is the problem.
Might this be a H/W problem? Anything I can do to sort this?

i have the same problem. I use Telkomsel operator in indonesia. My Kaiser is HTC Brand.
Any idea why is this happen? Seems like A LOT OF Kaiser went bad this way
Anyone have solution?

im4u2nv said:
i have the same problem. I use Telkomsel operator in indonesia. My Kaiser is HTC Brand.
Any idea why is this happen? Seems like A LOT OF Kaiser went bad this way
Anyone have solution?
Click to expand...
Click to collapse
Yup bro, we had the same problems,
i had already try to use with XL, Indosat, and my own Telkomsel,
but still had this serious problems,until i switch phone mode into GSM
i use this gadget for 3G purpose now i must use only GSM
is there any solutions from HTC? I already count on the net and found a lot of problem like we had and still no solutions from HTC