Diamond box - help needed - Touch Diamond, MDA Compact IV General

I got my Touch Diamond in Hong Kong nearly 2 weeks ago, but have so far been able to register it on the HTC website.
(I am aware that some people have been able to register, but that is not the problem I need help with)
On Saturday the maid in my serviced apartment came in and threw away the cardboard box which surrounds the main plastic box.
I know there were various serial numbers or part numbers listed there, but I can't remember exactly which they were.
Could someone please check their box and tell me what they are? I'm trying to figure out if I have lost anything important.
The phone itself has IMEI, S/N and P/N shown behind the battery.
Hopefully that is all I will ever need.
Many thanks

As long as you have your IMEI number and phone serial number...that will be all you need should you have a problem with the phone and need it to be repaired.

Related

Has something chaned my IMEI number?

Bit of a vague question, I know!!
Yesterday, I tried to register a pay as you go sim card to my TyTN II, but the automated registration process would not accept my IMEI number. After several failed attempts, I had to get hold of another phone, and register using that IMEI number. However, when I compared the 2 IMEI numbers afterwards, my TyTN one had an extra 2 digits. So I checked it against the original box, which also has a different IMEI number, as the phone had been replaced under warranty, but that also had 2 less numbers than my actual phone.
Now I'm not really sure what I have done to my phone, but everything I have done came from here. I haven't touched it for about 3 or 4 months, as I was happy with the way it was. It was a UK Orange TyTn II, which I unlocked, hardspl'ed and upgraded to wm6.1, all from here. I think I used something from olipro, and the rom was a stock voda one, and not one of the cooked ones. I seem to remember reading that maybe the unlocking, or the hardspl'ing could do this? What, if anything, can I do about this now? I'd like to change it back if possible? Thanks.
The sticker under your battery will have a 15 digit IMEI number. If you check your IMEI in Windows by doing *#06#, you will see a 17 digit IMEI number. As long as the first 15 numbers match the sticker under the battery, then you're fine.
Thanks. Panic over? I think?
Yes, the imei number behind the battery matches what is displayed by the phone, except the phone adds 01 onto the end? Is this normal?
synet said:
Thanks. Panic over? I think?
Yes, the imei number behind the battery matches what is displayed by the phone, except the phone adds 01 onto the end? Is this normal?
Click to expand...
Click to collapse
as long as the first fifteen numbers match
is lMEl changing possible for this PDA ? if possible how to ?
I'm pretty sure this not the appropriate place to discuss changing you IMEI number. It's illegal and unscrupulous. I'm pretty sure the moderators of this forum would deffinetly not want to see this post.
My problem is solved (thanks everyone ) so happy for this to be locked, if required.
IMEI
IMEI (International Mobile Equipment Identity) is not something easy to change
ur first 15 characters matches - so u r fine
... and just for the reference:
back in the days, when I still had my hermes, I've managed somehow to wipe it's imei through flashing roms. don't ask me how it is possible, but when I went to settings/system/device information/hardware the imei field was blank.
never had a chance to test it, but I believe that it may be the cause of my further problems with it. that device was constantly connecting for like up to 5 sec. to the network, then out of a sudden connection was dropped for some time. dunno. other thing is, that it radio could be faulty after a drop.
whatever....
imei # changes after providers customization?
I noticed after using a direct from factory (htc repair center) phone that if you stop the mobile providers freeware bloatware from running that my imei # did not match my sticker (was 17 not 15 digits long) so I ran a search found this thread. like the original poster we were both concerned with not having matching imei's, I didnt want to send my phone back to htc. I panicked and posted before reading the entire thread. I was not and am not interested in hacking my IMEI was just worried that it shipped out wrong.
I didnt want to delete my post afterward so instead pointed out that Im a putz and that Notatreofan answered the original posters concerns as well as my own.
thanks again for leaving these old threads around they do help?
HakkanR said:
is lMEl changing possible for this PDA ? if possible how to ?
Click to expand...
Click to collapse
Yes, changing IMEI numbers is possible - but mostly only necessary for low life thieving scum - also illegal in most countries.
No one on this forum will tell you how to do it - pursuing the question will probably get you banned - pursuing the solution might also get you jailed.
you better check on the date of the post you are replying to... silly little boy...
Bumping an old thread is just bollocks...
I'll just add that the last two digits are the SVN (Software Version Number) that's all.
http://en.wikipedia.org/wiki/IMEI
Ta
Dave

Help Required - Age of Handset

Hi All,
Sorry in advance if this question has been asked before. I have recently (last night), got a diamond as an upgrade from a store. However when I got the handset home and opened the box, I found that it has already been used (finger prints all over than handset, sim card already inserted, headset missing etc...). I'm assuming its the stores demo handset.
Is there anyway of telling how old the handset is or how long it has been used for? I haven't turned the handset on as yet, so I don't know what sort of data will be on it (if any).
I'm concerned that when I take it back they will say its just me thats used the handset and kept the headset (!!!), So i'd like to have some ammo to show the handset is older than 1 day.
Even if you had got a brand new unopened one though it would still be older than one day, it's not like the handsets only spring into existence when you open the box.
OK, but there must be some sort of usage timer, I know older non smart phone handsets used to have this feature. Just need pointing in the direction of where it is on this one.
yes there is
in setting someware will tell you how long the phone is used and what calls it has made...length of time
hope this helps
start>settings>system>device info. call duration tab.
same as on all htc devices.
these call timers also cannot be erased by a hard reset or a rom update, so if there's anything on there over what you've done, then you've got a demo or a refurb unit.
Kinda silly of them to leave it in that state though!!

Optus Customer Service

I rang up trying to get a second hand handset (Sony k800i) SIM unlocked, cos i dont have a cable for it.
they said i would need to know the number of the sim that activated the phone to determine whether it had $80 of recharge or 6months use (which it has had both, but not on the original sim).
This is fine except i have no idea who was original activator. it is essentially now unfindoutable.
after explaining this to the girl (whom i assume was not in a call centre on this continent) 5 times, she repeated that i had to find it several more times, to which point i just hung up, because she was not willing to accomodate that i could not do it.
does anyone have a work around for this? (aside from spending money on a cable or on the online unlockers, i.e. get optus to come to the party?)
Cheers,
With my experience (used to be a supervisor in a call center), I handled several accounts (telecommunications, gaming console and some technical account) what they usually do is give you an unlock code if you are the original owner of the phone, but if not they will keep on asking you some information that you "really" don't know just like that girl asking you. For the reason "security purposes", they are thinking like you stole the phone or some what like that. They have the unlock code for that but they just won't give it to you. With samsung phones, it goes like this...if you got a second hand phone from someone and it is locked with..let's say verizon...and you want to use it with AT&T..first you have to call verizon to ask for their permission so you can use their phone with a different network, if you are lucky enough they'll give it to you and they'll advise you to call the manufacturer of the phone so you can have the rest of the unlock code. When you call the manufacturer of the phone, they'll ask you if verizon gave you any unlock codes and if you do have they'll give you the rest. Well, that's how it works with samsung. I am not particular with SE. Here's the thing man, if you think that their customer service is from a call center, never hang up the phone, stay on the line as long as you can, if you stay longer let's say more than an hour and keeps on insisting, that agent will give up on you, one of the reason is that in a call center they have this what they called "AHT..average handling time..etc" of course if differs defending on the account that they are handling so for example that girl is allowed to talk to you and resolved your issue in anyway (as in anyway like brush you off) within 8mins and you stayed longer than 8mins that will ruin her AHT, her score for that day, she will fail her daily AHT, weekly AHT, monthly AHT and so on and she might lose her job. So to make it short since I am explaining it too long already and since you want some other ways to unlock the phone by not paying online unlockers and buying a data cable just to unlock it..just stay on the phone longer, as long as you can, repeat everything but if she still refuses to help you ask for a supervisor/tier 2/level 2 wahtsoever ...she will say "my supervisor will tell you the same thing"..tell her to get lost and still insist for a supervisor/tier 2/level 2 wahtsoever. If you were able to talk to a supervisor then that might resolve that. But if that supervisor is as a**h**e as the agent then you're doom, no way to unlock you SE for free but to buy a data cable or have it unlock online. Whew...in the other hand I am a good supervisor and since I am a good one let me see what I can do to help you out, ok? PM me the SN, IMEI or CDA of that phone and let me see if I can still contact my old folks.
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my friend emailed me this sites, try to check this out but still you need a cable
http://forums.se-nse.net/index.php?showtopic=6118
http://forums.se-nse.net/index.php?showtopic=16338
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well my friend said unlock codes does not work on all phones. some phone needs to be unlock via a software some just codes. k800i needs a software and of course a cable and he said you need a K800i.mbn firware etc...
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try this..maybe...you might find the original activator of that phone...
>*<<*<*
Where < or > are directions on the joystick, and * is the bottom left hand button on the keypad.
Cheers for your indepth response. i knew that it could be done, and i told her, just like you say, she repeated the script.
i had a look in the phone system menu (<*..<*) but not sure where to see how / when it was activated?
the phones IMEI is **
Network simlock is at setting 4, this obviously means locked, but does it mean anything else? is there some sort of code level list?
Optus customer service is crap at best, **** at worst....
Some how they manage to be worse than other fine outfits like dodo

bought my diamond second hand off some guy 2 months ago..

and today when I was looking into unlocking my phone, I noticed that the system IMEI is different from the IMEI label on the back of the phone.
I am using a deep shining ROM. did the ROM flash over the IMEI or was my phone just messed up to begin with?
also is there a soft method of finding out whether or not my phone is already unlocked?
Sorry to say but that guy messed your over by changing the IMEI. Flashing a rom doesn't do anything to IMEI, special tools and software CAN change it, and that is what this guy did. You can't do anything to change that, as changing IMEI is downright illegal and you dont want to get caught up in that.
As for finding out if its unlocked, take another companies SIM CARD, ie if you are with ATT, go and get a Rogers, or whoever else uses a SIM CARD, and find out if it will work in the phone.
so, it is quite possible that this phone is stolen? damn... what are the potential consequences of that? if he switched the original IMEI to the current one that I have, what if someone legitamately uses the imei on the same network, am I going to be screwed?
SUBLIMINALLYINC said:
so, it is quite possible that this phone is stolen? damn... what are the potential consequences of that? if he switched the original IMEI to the current one that I have, what if someone legitamately uses the imei on the same network, am I going to be screwed?
Click to expand...
Click to collapse
No you will not get screwed. {Unless you really want to; then I'm sure we can arrange for it}
IMEI {International Mobile Electronics Identification} Numbers are uniqe to every phone, but the network does not {& I believe Cannot} read the IMEI. ESNs {Electronic Serial Numbers} are a different thing, as the CDMA networks use this # to Identify the devices network authenticity {in other words: Whether or not it's authorized to use the network}. GSM {Global SIM Management} Phones rely on the SIM card to authenticate the devices access to the network. An IMEI is never sent thru the network! That's like posting your social security # online {Mine's 420-69-840} About the only time that a false IMEI is a problem, is when you need to get it unlocked {as you are trying to}; or if you need to report it stolen/lost. If the latter is the case then you will need to provide the authorities with both IMEIs. This is in case the person that has it removes the label in the back. For unlocking the device, you need to give the # that's in the software; as this is the only # the phone knows. Oh yeah, You can't send it in to get HTC warranty service either
Have you tried asking the person you bought it from about this? I would!! I would want to know why he did it, how he did it, & where the other # came from. It is a possibility that he had replaced the Mainboard with another unit, but he should have changed the labels at the same time. I have done this with a few phones {combine a couple bad ones to make a good one}, but I always ensure the IMEI or ESN matches on the back & in the software! If you believe you were defrauded, then contact the authorities & explain it to them. If there is another phone with the same IMEI, they should be able to tell you.
It might either be that he changed the main board or the cover itself.. (hopefully he did not steal it..)
I wouldnt worry too much about it though. Just go with the IMEI that is displayed on your screen not on the back of the phone.
well i tried to get an unlock code by using the IMEI read off the system page on my diamond and the guy couldnt get aan unlock code; is there anyother way to get the correct code>?
SUBLIMINALLYINC said:
so, it is quite possible that this phone is stolen? damn... what are the potential consequences of that? if he switched the original IMEI to the current one that I have, what if someone legitamately uses the imei on the same network, am I going to be screwed?
Click to expand...
Click to collapse
Hi,
Maybe it is or it isn't (but it is possible). It depends on which country that person bought this phone and maybe he used warranty service. I had this issue myself.After 2 month My Diamond didn't recognize my simcard, i sent it for warranty and when it came back GPS didn't work. so i sent it again , when i received it, at repair center they said that they replace mainboard, so imei changes and i received written document that they replaced mainboard (my back panel imei and the imei that phone shows are different now).
for checking it , Goto this site : http://www.numberingplans.com/?page=analysis&sub=imeinr
enter both imei and check them, if both are for diamond i think your mainboard is changed before, but if the imei that phone shows is belong to another handset (for Ex : a nokia one or another htc model) i can say 99% percent your phone is stolen.
i'd probably bet he's bought an "original" housing from auction site. i've done it many of times but i usually rip the imei sticker off, bear in mind the imei on the diamond is only on a metal plate, he may have forgot to change this part, he may have damaged his old imei sticker/plate, as stated above he may have changed his main board also, there is many possibilities.
don't worry about it, if your still a bit worried try the CheckMEND online service here:
http://www.checkmend.com/uk/
It costs £1.99 per go, (which you'd want to do both imei's) but you get a certificate telling you wahts dodgy or not about your phone.
it a great service if you feel a little worried.

IMEI problem - can someone explain/advise?

Short version: who can fix IMEI on my (legally bought) phone?
Long story: I bought a new G870A phone around XMAS from an ebay-like store (I live in Poland). It seems to be an American phone (I get an ATT logo). It worked fine in Poland for two weeks I was using it (Polish SIM, T-mobile operator), but then I left for my work in South Korea, where I have a Korean SIM (SKT op.) it had connectivity issues: phone/SMS/wifi work, but mobile data doesn't work if the phone displays LTE 4G on the top. If it shows just 4G it works. I took it too SKT shops (three), all swear it's not an operator problem. Took it to the Samsung service center, they couldn't figure things out, sent it to the factory. I got a call from them (well, I don't speak Korean, so it's handled by my Korean gf). She said: "the number of INEI on the phone does not match the manufacturer’s serial number on the phone. Based on my understanding from his explanations, the manufactures finds for the serial number with INEI numbers, two numbers need to be the same. If another person is using a phone with the same INEI numbers with yours, your phone might not work properly. Your phone is not in the process for A/S since ur phone itself has the problem. So, they suggested you to contact the distributor what happens." I did some research on IMEI, and I am confused. I am reasonably sure that the place I bought in Poland is legit (I got the box, warranty card, proof of purchase; the business has official government registration, and 99% satisfaction ratio for its ~2,000 sales). The mobile data worked in Poland, which would suggest IMEI was fine - until the flight/SIM change? What could have messed it up? And if it is, who can fix it for me? Seems like the Samsung rep wants me to take the phone halfway through the world and complain to the Polish seller? Should I try to get if fixed in Korea? Whose fault is it? It also seems like it is possible to get the IMEI changed without root, could it be that someone "stole" my IMEI number? Could IMEI numbers work in one country but not the other? Should I try to change the IMEI myself - and if so, are there any good guides for that? I also read that changing IMEI is not legal in many countries, but presumably the vendor/service center can do it? But who is the party that should fix my phone? The original vendor? Are IMEI problems covered through warranty?

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